Date post: | 09-Jan-2017 |
Category: |
Business |
Upload: | total-leadership |
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Trader Joe’s Job Rotation Practice
Kavinee Hui
Trader Joe’s Job Rotation Model
Cash Register
Restocking Supplies
Cleaning up Store
Taste Testing Booths
Example of TJ Employee’s Day on the Job
2 hours+ 2 hours
30 min+ 50 min+ 1 hour
30 min
1 hour
Performance
2014 Study
TJ achieves highest efficiency in sales per square foot
Job rotation practice creates collaborative team• All positions are equal• It is not uncommon to see managers sweep the floors, stock shelves and work
at cash register
• Autonomy for employees to make own decisions• “...freedom to be themselves so they [can] be their best” – TJ company
Culture
ReputationAmerica’s favorite grocery retailer for 3rd year in a row
• 2015 results for study of more than 7,200 consumers by Market Force Information
Benefits in Four Domains
• Opportunity to work with different people• Opportunity to meet and serve
customers
WORK HOME
COMMUNITY SELF
• Higher job satisfaction fosters good mood and spirit• More diverse every day stories
to share with family
• More exposure and perspectives• Reduced mental and physical
stress from repeated tasks• Team relationships and job
satisfaction
• More exposure, knowledge, skills and perspectives• Reduced stress• Wider range of challenges and
personal growth