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Trainee Assessment Cleaning safely - Careerforce · near stairwells, bathrooms and corridors....

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Trainee Assessment Cleaning safely Unit standard Version Level Credits 28354 Explain cleaning product risks and physical hazards in the cleaning industry, and procedures for reporting incidents Version 1 Level 2 4 credits 28355 Explain hazards, injury prevention strategies and injury reporting requirements in the cleaning industry Version 1 Level 2 5 credits 28357 Apply security requirements and explain privacy requirements and emergency procedures in the cleaning industry Version 1 Level 2 3 credits Your name: Your workplace: Your date of birth: National Student Number (NSN), if you know it: Declaration I was told about and understand the assessment requirements and appeals process. I have prepared my answers myself. Any evidence I have provided as my own, I produced myself. I understand that this assessment may be used for moderation and quality control purposes. I understand that when I achieve this unit standard my result will be registered with the New Zealand Qualifications Authority. I confirm the above declaration: Yes No Date:
Transcript

Trainee Assessment

Cleaning safely Unit standard Version Level Credits

28354 Explain cleaning product risks and physical hazards in the cleaning industry, and procedures for reporting incidents

Version 1 Level 2 4 credits

28355 Explain hazards, injury prevention strategies and injury reporting requirements in the cleaning industry

Version 1 Level 2 5 credits

28357 Apply security requirements and explain privacy requirements and emergency procedures in the cleaning industry

Version 1 Level 2 3 credits

Your name:

Your workplace:

Your date of birth:

National Student Number (NSN), if you know it:

Declaration

I was told about and understand the assessment requirements and appeals process.

I have prepared my answers myself.

Any evidence I have provided as my own, I produced myself.

I understand that this assessment may be used for moderation and quality control purposes.

I understand that when I achieve this unit standard my result will be registered with the New Zealand Qualifications Authority.

I confirm the above declaration: Yes No Date:

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 2

Assessment summary (completed by assessor)

Trainee's performance summary

Assessment tasks Assessor signature Date achieved

Task 1: Clean a stairwell, bathroom and corridor

Task 2: Recognise and report hazards and risks

Task 3: Demonstrate and explain security measures

Unit standard results

I have assessed the trainee and confirm the requirements have been met to demonstrate competency in:

Unit standard Version Level Credits

28354 Explain cleaning product risks and physical hazards in the cleaning industry, and procedures for reporting incidents

1 2 4

28355 Explain hazards, injury prevention strategies and injury reporting requirements in the cleaning industry

1 2 5

28357 Apply security requirements and explain privacy requirements and emergency procedures in the cleaning industry

1 2 3

Assessor name: Assessor number:

Signature: Date:

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 3

Trainee information

Before you start

The assessor/observer will talk about what you need to do.

You may have been observed doing some of these tasks already, or there may be workplace documents you have completed, such as a workplace incident report, which documents what you have done at work.

You may bring evidence of what you have done already, such as your induction training log, or proof of competency from a course you have completed, eg a marked assessment or project. This may be recorded as evidence.

As you go

For knowledge assessment questions you can choose to write your answers or your assessor may record your verbal answers for you.

Your assessor or observer will complete the observation form in this assessment when they observe your work. Sometimes they may ask you to do a specific task or ask a question about what you are doing.

If you need help with this assessment, please contact your assessor.

When you finish

Make sure you have completed any parts where the assessor/observer has said you need

more work.

Appeals

If you wish to appeal against the assessment result or process, talk to your assessor. If you are still not satisfied, you can appeal to Careerforce by completing the assessment result appeal form that can be found online at www.careerforce.org.nz/contact/forms

Feedback

Careerforce regularly reviews our assessment and learning resources. As a user, we would appreciate feedback on how you found it. Feedback can be provided to Careerforce via:

our online feedback form at www.careerforce.org.nz/contact/resource-assessment-feedback

email to [email protected]

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 4

Task 1: Clean a stairwell, bathroom and corridor This task is about keeping yourself and others safe at work. Your observer will complete the following observation form for your cleaning of a stairwell, bathroom and corridor. They will be observing the way you use safety equipment such as barriers and signs to keep others safe. They also need to see that you take care to protect your back from injury.

Your observer may ask questions about what you are doing or what you have done previously and the equipment and cleaning products used. The observer may have recently seen you do one or more of these tasks. If so, they can record on the form evidence previously seen, heard, documented or filed.

To complete this task, you need to:

clean a stairwell, bathroom and corridor.

use signs and barriers correctly when you are cleaning.

use equipment correctly to avoid injury.

work safely to avoid injury.

answer questions about risks, hazards and injury prevention.

Observation

The trainee must do the following tasks.

The observer/assessor may also use this column to record comments.

Assessor/observer to complete

Before you start cleaning, put out any safety signs or barriers where everyone can see them.

Follow your organisation’s requirements for placing safety signs or barriers near stairwells, bathrooms and corridors.

Before you start cleaning, put out any safety signs or barriers where everyone can see them.

Follow your organisation’s requirements for placing safety signs or barriers near stairwells, bathrooms and corridors.

Use cleaning equipment in a way that reduces the potential for injuries.

Example: use an extendable duster to reach up high.

Clean the area in ways that protect your back from injury.

Example: adjust the vacuum cleaner hose to fit your height, take regular breaks.

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 5

1 Explain how and where you use signs and barriers to help keep people safe when you are cleaning stairwells, bathrooms and corridors.

In stairwells

In bathrooms

In corridors

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 6

2 Describe a situation at work where poor lighting could create a hazard that could cause an injury. What could you do to improve this situation?

3 Think about how you protect yourself from injury at work. Write your answers in the table below.

Equipment I use to protect myself from injury Ways I work that protect my back from injury

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 7

4 You could hurt your back lifting heavy objects or carrying awkward loads. What are two ways to lift or move heavy or awkward loads without hurting yourself?

5 How do you handle sharp objects safely, for example, needles, knives, broken glass?

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 8

6 Explain how the hazards in the table below can hurt you.

Hazard How the hazard can hurt me

Doing the same task for a long time without stopping

Stretching and twisting your body

Lifting heavy or awkwardly shaped objects incorrectly

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 9

7 Being physically fit helps you stay safe from injury. Explain how each of these things can help to prevent injury.

Type of fitness How this prevents injury

Being flexible

Having good posture

Using your strength

Keeping in good health

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 10

8 Three people work in a cleaning team. They have different abilities.

Anyur, aged 45.

Denise, aged 65.

Tony, aged 30.

I’m an experienced cleaner. I’m strong.

I’m a bit short, so it’s hard to

reach some places.

I’m flexible. I can bend

and reach easily. I’m an

experienced cleaner.

I’m not very strong.

I’m strong and flexible.

This is my first cleaning job.

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 11

The table below lists some cleaning tasks. For each task, name the person in the cleaning team who needs to take extra care to keep safe. Explain why that person is more at risk of injury than the others.

Cleaning task Which person needs to take extra care doing this task?

Why is this person at risk of injury?

Lifting heavy equipment

Cleaning hard-to-reach places

Using electrical cleaning equipment

Observation comments from the observer or assessor

General comments:

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 12

If you are an observer, please give your details as the assessor may wish to contact you.

Observer’s name: Designation:

Signature: Date:

Contact details (phone/email):

Task 1: Assessor feedback to trainee

When the assessor agrees you have completed this task successfully, they will sign it off on the assessment summary page at the front of this assessment.

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 13

Task 2: Recognise and report hazards and risks Answer all the questions. Write your answers or ask your assessor to record your answers for

you. Make sure your answers give enough information to show you understand.

1 What type of information do you find on cleaning product labels or the Safety Data Sheet (SDS) about risks and hazards?

2 Choose two cleaning products you use.

For each product, name:

one danger in using the product. You may look at the label or Safety Data Sheet (SDS) first.

one item of personal protective equipment (PPE) you wear to protect yourself against this risk.

first aid you must use if someone is harmed with this product.

Name of first product:

Danger in using the product

PPE I wear to protect myself

First aid if someone is harmed by this product

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 14

Name of second product:

Danger in using the product

PPE I wear to protect myself

First aid if someone is harmed by this product

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 15

3 Someone falls at work. They are hurt. How should you report this?

Answer the questions about how your organisation expects you to report this.

Who do you report the injury to?

What information do you need to report?

When do you report it?

How do you report it?

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 16

4 You almost trip over boxes left near a doorway. You are not hurt, but the boxes are a hazard. How should you report this?

Answer the questions about how your organisation expects you to report this.

Who do you report the injury to?

What information do you need to report?

When do you report it?

How do you report it?

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 17

5 While you are cleaning the floor, you are cut by a sharp piece of metal sticking up. You clean up the cut but you can’t remove the metal. How should you report this?

Answer the questions about how your organisation expects you to report this.

Who do you report the injury to?

What information do you need to report?

When do you report it?

How do you report it?

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 18

Task 2: Assessor feedback to trainee

When the assessor agrees you have completed this task successfully, they will sign it off on the assessment summary page at the front of this assessment.

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 19

Task 3: Demonstrate and explain security measures This task is about following security and emergency procedures at different places where you clean. It also checks that you understand how to protect privacy. Your observer needs to observe you following security procedures such as locking doors or setting alarms as part of your job. Your observer or assessor will also ask you questions about security rules, emergency procedures, and how you respect other people’s privacy.

Your observer may ask questions about what you are doing or what you have done previously. The observer may have recently seen you do one or more of these tasks. If so, they can record on the form evidence previously seen, heard, documented or filed.

What you need to do: Follow the security procedures at two places where you clean while your observer observes

you. To complete this task, you need to:

show how to keep two cleaning sites secure.

explain the security rules for two cleaning sites.

explain how you protect privacy at work.

explain emergency requirements.

Observation

The trainee must do the following tasks.

The observer/assessor may also use this column to record comments.

Assessor/observer

to complete

Date: Date:

Keep your work sites secure, using site specific security requirements.

Example: lock the door behind you, use the alarm.

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 20

1 In the table below, write down two things you do to keep two of your work sites secure. Explain what could happen if you don’t follow the security requirements.

First site:

Things I do to keep the site secure What could happen if I don’t keep the site secure?

Second site:

Things I do to keep the site secure What could happen if I don’t keep the site secure?

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 21

2 Find out the emergency procedures for one of your work sites.

Fill in the table below to explain what you must do for the different types of emergencies.

Type of emergency What must you do?

Fire

Security breach

Serious accident

3 When you are cleaning, you might see things you are not supposed to. Write down two private items or sensitive information that you might see at work.

Example: Private patient notes from the doctor.

Cleaning safely (US 28354 v1, 28355 v1, 28357 v1) Trainee Assessment © Careerforce – Issue 1.1 – May 2016 22

4 You see private papers on a desk. What do you do to respect the privacy of the person or people concerned?

I respect their privacy by …

Observation comments from the observer or assessor

General comments:

If you are an observer, please give your details as the assessor may wish to contact you.

Observer’s name: Designation:

Signature: Date:

Contact details (phone/email):

Task 3: Assessor feedback to trainee

When the assessor agrees you have completed this task successfully, they will sign it off on the assessment summary page at the front of this assessment.


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