TRAINING IN CONFIDENTIALITY

Gloria StanleyMHA609

Health Care CapstoneInstructor: Hwang-JiLu

Submitted: January 27,2017

PRIVACY AND CONFIDENTIALITYStaff Orientation• Making sure every new hire understand how important a patient’s

privacy is concerning their personal information is most important to all managers. First, they must understand the meaning of privacy.• Privacy is the right of individuals to keep information about

themselves being disclosed

CONFIDENTIALITY• Confidentiality is how to treat private information once it has been

disclosed to others or ourselves.

TRAINING• All managers should educate all new hire on confidentiality issues and

the company’s policies and procedures. They should learn about the following in order to understand what is considered confidential.

AMERICAN WITH DISABILITIES ACT OF 1990Requires employee medical and disability information be kept confidential and limits access to those employees who have a “business need-to-know”. New hire will be educated to just what information they will be obligated to see – which depends on their position.

HIPAA HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996

According to Erickson & Millar, (2005), HIPAA was the first national legislation protection of their health insurance information.” This act is known as Protected Health Information. The act has guidelines every manager must educate new hire about.

Reference

Erickson, J., & Millar, S., (2005), Caring for Patients While Respecting Their Privacy: Renewing Commitment

The Online Journal of Issues in Nursing, Retrieved from http://www.nursingworld.org

STAFF HANDBOOK• Managers would need to make sure each new staff understand the

written confidentiality policies and procedures placed in their handbook.

NON-DISCLOSURE AGREEMENTManagers will need to make sure staff understand the importance of a non-disclosure agreement. Non-disclosure agreements is a legal contract between at least two parties that outlines what is considered confidential.

EXTRA STEPSManagers should make sure new hire ( concerning this article it would be done for all the employees and then continue with new hire) understand all of the information presented and they could have given out certain codes for every employee that has the right to access the information presented in the article. This code will show the manager just who is accessing a certain patient’s information. This is done within my workplace-we have codes and our supervisors can tell when we accessed a certain client’s information. And only our supervisor has access to every possible confidential information of all of our clients. If this type of software was in place with the UCLA Hospital the managers would have known a head of time who was looking into the information concerning the celebrities and they could have dealt with this infringement quickly.

CONSEQUENCESManagers should make sure all new hire would learn and understand about the company’s corrective action plan if an employee violate the policies set forth my a company or organization if they violate the written confidentiality policies or procedures. Which could me termination.

The manager in this article should have.UCLA manager should have had a written confidentiality policy/procedure that needed to be made known to all staff. The staff should have known about the American with Disabilities Act of 1990 and HIPAA which would enlighten the staff just how important patient’s privacy really is. The manager should have educated all staff on the difference between privacy and confidentiality. Non-disclosure agreement and the company’s corrective action plan should be well known to all employees. I think concerning this articles I would have fired all of the staff that infringed on the personal information of the hospital and this would have been done to make a statement. That we will not accept this kind of infringement on our patient’s information. This will cause our patients not to trust the hospital.