-1- SINE IN: Sine in SI*1234 Pass code ABACUS1 PCC (PESUDO CITY CODE OR USER ID) e.g. Y5Q8 SINE OUT: SO* To sign out from all working areas SO To sign out from current working area AREAS: Area status *S* Active area *S Change area ¤C CHECK LINIATA (OWN TERMINAL) ¥J (YOUR TERMINAL ADDRESS) LINIATA OF OWN PCC PE*Y5Q8 (PCC IS YOUR FOUR LETTER ID E.G Y5Q8) HOST SYSTEM HELP F*FOX (Display list of contents) F*5 (choose line number) F*1*1 (Display specific line no # with sub line no #) F*FOX-C (FOX list items beginning with letter C) F*FOX/7T (FOX list items for specific field) F*FOX/DISPLAY/AIR/AVAILABILITY (Specific topic related help) F*FOX/DECODE/ENCODEF* (REDISPLAY LAST FOX PAGE)
Transcript
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SINE IN:Sine in SI*1234Pass code ABACUS1PCC (PESUDO CITY CODE OR USER ID) e.g. Y5Q8
SINE OUT:SO* To sign out from all working areasSO To sign out from current working area
LINIATA OF OWN PCCPE*Y5Q8 (PCC IS YOUR FOUR LETTER ID E.G Y5Q8)
HOST SYSTEM HELPF*FOX (Display list of contents)F*5 (choose line number)F*1*1 (Display specific line no # with sub line no #)F*FOX-C (FOX list items beginning with letter C)F*FOX/7T (FOX list items for specific field)F*FOX/DISPLAY/AIR/AVAILABILITY(Specific topic related help)F*FOX/DECODE/ENCODEF* (REDISPLAY LAST FOX PAGE)
ABACUS
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HOST REFERENCE DIRECT HOST SYSTEM (DRS PAGES)Y/AAI/SYS SYSTEM NEWS & UPDATEY/AAI/AIR PARTICIPANT CARRIERY/AAI/PDT AIRLINE PRODUCT INFOY/MKT/PK1 AIRLINE CONTACT etc.Y/VEN/TTV PIA RULES &POLICESY/CLM/QPK PIA PNR CLAIM FORMATY/VEN AIRLINE DETAILY/HHL HOTEL INDEXY/AAI/PDT/P50 PASSIVE SEGMENT DETAIL
HELP DISPLAY BY CODE F*SWPQFL (SPECIAL SERVICE REQUEST e.g.> WCHR, BSNT)
ENCODING FUNCTIONW/-CCPARIS Show city codes W/-ALEMIRA Show the Airline code W/EQ-BOEING Show the aircraft code W/-CYKUALALUMPUR Nearest airport from specific cityW/-ATLHR¥ATLGW Distance b/w two airport in same cityHCCC/ENGLAND Show country codeHCCCA Show states code
CALENDAR FUNCTIONT¤MAY Current mouthT¤MAY/05 Previous mouth T¤14MAR¥21 Future date (add days) T¤15MAY-23 past date (subtract days)T¤11JAN-26JAN Determine no> of days
TIMET*SIN Time at moment in SingaporeT¤ETLHE/NYC Time difference between cities T¤ET1100SIN/KHI Time to time deference
CURRENCY CONVERSIONDC*CUR List of CodesDC*EUR Conversion by currency codeDC*AUSTRIA Conversion by country nameDC¥CAD200/USD Conversion between countries
WEATHER INFORMATION¤WEA/EF*LON Extended Weather¤WEA/CF*LAX City Forecast¤WEA/AV*LAX Average monthly Temp for the year¤WEA/HELP Weather help
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TAXTXHELPTX*PAKISTANTX*N (N is line number)
SCHEDULESKHILHR Current DateS23MAYKHILHR Specific DateS23SEPLHEDXB5P with TimeS27DECKHIDXB¥EK particular carrierS20NOV Schedule ChangeLHEDXB¥EK/ES Extended ScheduleS* Display more scheduleS-1 One day back Schedule S¥2 Next day
CARRIER AGREEMENTW/*EK¥*CX EK with CX airlineW/*PK¥ALL PIA with all airline
CITY PAIR AVIALBILITY (CPA) DISPLAY112MAYKHIDXB Basic entry112MAYKHIDXB¥EK Specific date & with airline 112MAYKHILHR0900MCT Via MCT to LHR in specific time 129JUNKHILHR9A/D In specific time with direct flight120NOVSINLAX9AHKG040
OPTIONAL QUALIFER1* More Availability1¥1 Next day1-2 Last days1FRA Change destination
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1*DLHE Change departure city1R Return on same day1R¥10 Return after 10 days1R-5 Return before 5 days
DIRECT AVAILBILITY122MAYDXBLHR¤EK1¤¥1 Next day1¤-2 Last 2 days1¤UA Carrier
MINIMUM CONNECTION TIME (MCT)T*CT-LHR/SQBA/ID
TICKETING & BAGGAGE AGREEMENT CHECKW/*MH¥ALL
VERIFY FLIGHT OPERATION
2PK309 verify flight operation on current date2EK615/29OCT verify flight operation for a future date2NH202/23JUNLHRNRT
VERIFY FLIGHT INFORMATIONVA*1 after initial CPA for selective line no VA*1/2 with two line no VI*1 for specific itinerary segment no V*PK723/15AUGLHE for Flight NBR and DATE
MEAL CODES:DU*/SPM Meal codeDU*/MLS Meal code tableDU*/CLS Class of service table
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TIMATIC¤¤TIMTIRA/NAKHI/EMDXB/DELHR/TRMCT NA Nationality of passengerEM Embarkation point of passengerDE Destination point of passengerTR Transit point of passenger
OTHER FUNCTIONTINEWSTIRULESTIRATIRH
PAGE MOVEMENTTIPN NEXT PAGETIPB PREVIOUS PAGETIPL LAST PAGETIPF FIRST PAGETILCC/PAKISTAN (AVAILABLE AIRPORT CITIES)TIRCC/PK TIRGL (ALL country group names and codes)TIRGL/SCHS Schengen QUIT (COME OUT FROM TIM)
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BASIC PASSENGER NAME RECORD (PNR)
MANDATORY FIELDS1. NAME2. ITINERAY3. TICKETING Field 4. PHONE
1. NAME-ALI/KHAN MR-2ALI/KHAN MR/SHUMAILA MRS-KHAN/AHMED MSTR*C09-I/BILAL/AHMED MSTR*I093INFT/BILAL/AHMED MSTR/16-1.1 To pass message in SSR.
2. SELLING OR ITINERARY01Y13 (here 1 is seat and 2 is line no)01Y13K14 (Selection for married segments with different seat codes)01Y2* (married segment)
REQUEST01Y2LL
PASSIVE SEGMENT0PK305Y19DECLHEKHIGK1*SSTEYR
OPEN SEGMENT0PKOPENY20DECLHEKHIDS1 OR 01Y1OPEN
Airline Reloc
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ARUNK/1 (/ is Identifier and 1 is line number after that you pass arunk)
3. TICKETING & TIME LIMIT:7T-A during finalizing PNR pas this entry7T-TK2144400234556¥N-1.1 Single person7T-TK2144400234445-46¥N1.1-1.2 More then one person7T-TK2144400234567, 465¥N1-2 in case different serial NBR7T-TK2144400234567,568-568,570¥N1-2 Incase conj. Tkt for more than 1 pax.
4. PHONE90800 11 119 don’t use any symbol after contact NBRORN*¤ NM star move
RCVD6RAJAER & IR
RETRIEVAL OF PNR*-SADIA/AHMED MR*-Y5Q8-SADIA*FFYUYT
DISPLAY ITINERARY*I*IA*IAB
TIME LIMIT7TAW20DEC/ Its automatically goes to Que # 981600/17DEC Can be automatically cancelled at specified date
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DISPLAY RECORD*A
STANDARD PNR:STEP1-ALI/KHAN MR§-BILAL/KHAN CHD*C09§-I/JEYA/KHAN MSTR*I08§7T-A§90800 11 119ABACUS§6KHAN
PASSENGER DETAIL FIELD EXISTS - USE PD TO DISPLAY TICKET RECORD - NOT PRICED
GENERAL FACTS *1.OSI YY CHD 09YRS *2.OSI YY INF 08MTHS RECEIVED FROM - KHAN*
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Y5Q8.DWX*ASG 0335/14JUN05 MEFAHX H
REMEMBER THE FOLLOWING POINTS:Don’t cancel & rebook again and again if possible make new PNR
1. Try to complete PNR in lesser transaction.2. Avoid unnecessary selling or fishing.3. Please refer to the airline policy for reconfirmation and name
change.4. Remove HX segment from the PNR.5. Your booking will not confirm unless you get the airline Pnr.
SHORT CUT KEYS *A*I*N
PNR (OPTONAL FIELD) GENERL FACTS FIELDOther services Information (OSI)3OSI YY LCTC 0800 111119 ABACUS TRAINING ROOM.3OSI EK THE PASSENGER IS DEFINITE-1.13OSI EK INF TKT NO XXXXXXXXXXXXXX-3.13INFT/KHAN/ALI MSTR/16-1.1
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SPECIAL SERVICE REQUEST:DU*/SPM View of meal codes3MOML-0 Meal for all PSGRS on all segments3WCHR-2.1 Wheel chair for PAX NBR 23VGML2-3.1 Meal for PAX NBR 3 and line no 13KSML1, 3-1.1 Meal for PAX 1 on SEG 1 & 335. HK Update status codes to HK.F*SWPQFL SSR field codes
OTHER INFORMATION 3OTHS/EK EXTRA BLANKET FOR PAX NO 2
REMARKS FIELD5 PNR MADE BY ON CHEQUE
PASSPORT INFORMATION3DOCS1/P/PK/AB456379/PK/24SEP1977/M/20FEB2009/ALI/KHAN-1.1VISA INFORMATION3DOCO/PK/V/123456/PK/16NOV05/USA-1.1VISA INFORMATION FOR INFANT3DOCO/PK/V/123456/PK/16NOV05/USA/I-1.1RESIDENT INFORMATION3DOCA1/D/US/82 MAIN ST/ NEWYORK/NY/9999-1.13DOCA1/D/US/82 MAIN ST/ NEWYORK/NY/I9999-1.1
RESIDENT INFORMATION3DOCA1/R/PK/40 STREET F-7/2/ISLAMABAD/PK/9999-1.13DOCA1/R/PK/40 STREET F-7/2/ISLAMABAD/PK/I9999-1.1
Y/AAI/PDT/P60-61 (Passport format for other carriers)Y/VEN/TTV/P18 (Passport port format for PIA)F*VCVMWK Which Airline accept above format
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SEAT MAP DISPLAY 4G*SQ2Y1JUNSINSFO General Seat Map4G1* Seat map display in PNR4G1/19A-1.1 Select seat from map4GA/3A-2.1 Seat assign for all segment4G1, 3/14A15A-1.1, 1.3 Multiple SEG & Seat on different rowY/AAI/PRS
MAP MOVEMENT¤MD MOVES DOWN¤MU MOVES UP¤MB MOVE BOTTOM¤MT MOVE TOP
GENERAL SEAT RESERVATION4GA/NA-1.1 Non-Smoking Seat For all SEG4GXALL Cancel all seat 4GXEK Cancel specific carrier4G1HK Updates status converts KK TO HK
FREQUENT FLYER (FF) NUMBERPT* DISPLAY ALL CARRIER WITH FF AGREEMENTPT*BA SPECIFIC CARRIERFFBAXXXXXXX-1.1 FOR ALL SEGMENTS*FF DISPLAY DETAIL OF FF FILED
E-MAIL ADDRESS FIELDNOTE: UNDERSCORE “_” IS CONSIDER “==“TWO TIME EQUAL SIGN (SHIFT + NAME KEY 2 TIMES)PE¥[email protected]¥N-1.1*PE 6HASAN
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EM End of Mail
MODIFICATION IN PNR
CHANGE NAME (ONLY SECOND NAME)-1.1¤MALIK MR
ITINERARY AND SEGMENTSELECTIVE SEGMENT CENCELL1. X1 2. X3 3. X1/3
CHANGE OF CLASS:WC1Y FOR 1 SEGMENT TO Y CLASSWC1J/2F FOR MORE THEN 1 SEGMENTWCAY FOR ALL SEGMENTS
INCREASE IN PARTY (Before 1st end transaction), 3S2 FOR SPECIFIC SEGMENT, 3S1-4 FOR RANGE OF SEGMENT, 3S1-4/6 SPECIFIC AND RANGE OF SEGMENT
CHANGE SEGMENT STATUS:.3HK.2/4/5HK.3-5HK
RECONFIRM SEGMENT.1RR
X1¥0025NOVX1-2¥0025NOV
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CHANGE TICKETING FIELD7T¤ Display o change ticket No*T Display ticketing field, date issued voids
PHONE FIELD92¤92, 4¤*P9
CHANGE TIME LIMIT FIELD7¤TAW10DEC/ to change time limit in PNR
CHANGE OR DELETION IN OSI/ OTHS/ REMARKS/ PASSPORT & SEAT FIELDS
32¤XX XXXXXXX XXXXX Change or delete 3 field32,4,6¤ Delete selective OSI/SSR items31-3¤ Delete range to OSI/SSR items
CHANGE OR DELETION IN FREQUENT FLYER (FF) NUMBERFF1¤EKXXXXXXX-1.1 MODIFICATIONFF2¤ DELETE FF FIELD
MODIFICATION IN E-MAIL ADDRESSPE1¤¥[email protected]¥-1.1PE1¤ OR PE¤1, 3
DISPLAY HISTORY OF PNR*H
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COPY PNR IC ignore and copy PNR ICAN Copt PNR with PAX name
FLIGHT LOADLCUA806/07DECSINHKG HK Status LHJL407/05JULNRTFRA All Status HL, RR, DSLXCX289/10JANHKG Cancelled Status LWPK309T22JUNISBKHI/HL Wait list Status
LOAD PLACE IN SPECIFIC QUEUELHSQ320Y12OCTSINLHR-QP/200
DIVIDE PNRSTEP 1:D1.1 SPECIFIC OR ONE PAXD1*3 DIVIDE MULTIPLE NAME FIELDSD1.2-2.1 RANGE OF PAX
STEP 26RAJA
STEP 3:F FILE YOUR PNR ERF*FOX/PNR/DIVIDE
CREDIT CARDDU*/CCDCK*AX12345544/1200/PKR5000/EK
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QUEUESMSGS QUEUES A TO ZTOTAL PNR QUEUES 511QC/ SHOW ALL QUEUESQ/18 SPECIFIC QUE NBRQXI EXIT FROM QUEQR PNR REMOVE FROM QUE
QUE PLACEMENTQP/119/11 Place your PNR in specific Que NBRQN* Display assign QUE name
QUE MASSAGE5 HELLOS IT’S TEST MASG5 PLZ TAKE NECESSARY ACTION ON THE PNRQP/Y5Q8
ASSIGN NAME TO QUES QN/200/A-HAROON 200 IS QUE NBR & HAROON ASSIGNED NAME QN/200/DELETE DELETE QUE QC/- DISPLAY QUE BY NAME PLACEMENTQJ/60/11
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PK TAT FARES &TICKETING
ABACUS NEW PRICING SYSTEMTraining for Agents
1.1 About Fares
Abacus Fares is an integrated display by both Published and Private Fare (PIA) providing point to point fares with the following features:
A comparison of published and private fares A maximum of 650 applicable fares Single carrier fare display Multiple carriers fare display
Fare Quote:-
SINGLE CARRIER FQKHIDXB15DEC-EKFOR ALL CARRIERS FQKHIDXB10DECFOR MULTIPLE CARRIERS FQKHILON29DEC-EK-EYWITH RETURN DATE FQKHIDXB10DEC-EK#R20MARCHILD DISCOUNT CODE FQKHIBAH22DEC-GF,CINFANT DISCOUNT CODE FQKHILON22DEC-EK,IADULT/CHILD AND INFANT FQKHILON10DEC-PK,ACIGROUP FARES FQKHIBKK29DECGRP-TGHISTORICAL FARS FQ16SEP06KHILON30SEP06-EKINCLUSION CODES FQKHIKHI22JANCTRW-TGSEAMAN FARE FQKHIBOM10DECSEA-YY#SGRSPECIFIC CLASS FQKHISIN22DEC-EK#BQALTERNATE CURRENCY FQKHIBKK10DEC-EK/THBSPECIFY NUC FQKHILON15DEC-EK/NUCREDISPLAY FARE FQ*
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RULE DISPLAY RD2RULE MENU DISPLAY RD3*MINFO FROM MENU RD3*10/21LONG RULE COMMAND RDKHIDXB20MAYVE4MPK1-EKRE-DISPLAY MENU RD*ROUTING INFORMATION RD2*RTGBOOKING CODE RBD RB1
PNR PRICING:-
PNR Pricing, also know as itinerary pricing, allows you to price and itinerary and store in a PNR. There are two primary functions in PNR pricing.
WP PRICE FOR LOWEST FAREWPA PRICE FOR ALL APPLICABLE FARES
PNR PRICING WP MATCH:-
PNR pricing request is allowed on completed or incomplete PNR. It is allowed on itineraries up to 24 segments, including surface segments up to 99 passengers.
Step 1 PRICE FOR LOWEST FARE WITH WPAEK(VALIDITING CARRIER)
Step 2 VIEW FARE CALCULATION DESCRIPTION WPDF(OPT)Step 3 ACCEPT FARE WTFRStep 4 Ends TRANSACTION ER
PNR PRICING WPA MATCH :-
The command WPA allows you to price and request for multiple fare combination. The system will return up to maximum of 12 matched fares options for each passenger type.
Step 1 PRICE FOR APPLIABLE FARE WITH WPA#AEK
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VALIDITING CARRIERStep 2 SELET AND VIEW FARE CALCULATION WP1Step 3 ACCEPT AND STOR FARE WTFRStep 4 End TRANSACTION ER
PNR PRICING WP OR WPA EXCLUDE PASSENGER TYPE MAPPING
Passenger Type Mapping function provides you the capability to search for true lowest fare in the system. This means that system will search for fares based on the passenger type as defined in the PNR and in addition, it will compare fares for the mapped passenger types to display lowest fare. However if you wish to search without the mapping function, you have the flexibility to exclude it from the pricing function.
This option can be used with WP and WPA command.
Entry WPAPK#XO
COMMAND PRICING ( WPQ ):-
Command pricing allows you to search for fares that do not conform to specific rule conditions.
Entry WPAEK#QLEE4MPK1
TICKET FARE RECORD:-
A Maximum of 7 TFRs may be created in a PNR.
The TFR and Ticketing fax line in the PNR can be flagged as one or a combination of the following:
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1. Auto Priced2. Manual Priced3. Rate Desk Priced4. Awaiting Re pricing
MODIFY TICKET FARE RECORD:-
ACCEPT FARE WTFRACCEPT FARE LINE NO WTFR2ACCEPT AND MODIFY BAGGAGE WTFR#BA*30KACCEPT AND MODIFY VALIDITY
WTFR#V2*22DEC21JUNBAGGAGE AND VALIDITY
WTFR#BA1*25K#V2*22JAN21JULDISPLAY TFR **WDELET ALL TFR W#DDELET SPECIFC TFR W#D3
BARGAIN FINDER :-
Bargain Finder allows the user to search for lower fares for an existing itinerary by checking for alternate booking possibilities.Bargain Finder may be performed on a PNR itinerary with a maximum of 16 segments and maximum of 8 fares components.
There are three types of Bargain Finder options:
. WPNC Will price Nice and cheap
. WPNCS Will Price Nice cheap and Search
. WPNCB Will Price Nice Cheap and Rebooked
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TICKETING:-
Direct TicketingBASIC ENTRY W#AEK#KP9#FCASH#ERSPECIFIC NAME W#APK#KP7#FINV#N1.1#ERSPECIFIC SEGMENT W#APK#KP5#FCASH#S1#ER
AUDIT TRAIL:-SAME DATE DQB* FOR BSPSPECIFIC DATE DQB*23DEC FOR BSP
For PK TAT TICKETING.SAME DATE DQB*#TATSPECIFIC DATE DQB*23DEC#TAT
PRINTER DESIGNATION
To designate Ticket PTR W*1K<PTR ADD>
To undesignated Ticket PTRW*NO
LOADING TICKET STOCK
Check digit (starting from 0-6) for system display auto check digit, (22687621) tock control number.
W/TATKT2422687621
Check digit (0-6) (C)
C is the check digit
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DN<PTR ADD>/2422687621C/200 NOTE: Always use 2 instead to 0 of SCN NBR when loading the stock
For display TKT stock and printer address DN*PTR
TICKETING METHEDOLGY (international)Auto pricing
1. WPPNEG FOR ADULT 2. WPPCNE FOR CHILD3. WPPNEG/INE¥N1/2 (ADULT WITH INFANT)4. WPPNEG¥S1/2 (SELECT SPECIFIC SEG FOR
TKT)Domestic Pricing WP WPS1/S2 (IN DOMESTIC) WPTE-UE/YQ (SECIFIC TAX EXEMPT)
Save & Delete Fare WS SAVE PRICING W¥D DELETE RATE DESK PRICING
TKT ISSUANCE IN AUTO FARES (domestic tkt)Ticketing entry.W¥APK¥BA*20K¥FCASH¥KP5¥ED2/PK*EFRETH
Specific tax exempt for diplomat W¥APK¥FCK¥KP5¥BA*20K¥TE-YQ/SP¥ED2/PK*EPRTHY
Segment select in ticketing entry:W¥APK¥FCK¥BA*20K¥KP5¥S2-3¥ER
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NEGO TICKETING ADULT:
W¥APK¥FCASH¥KP9¥BA*02P¥PNEG¥N1.1¥ERCHILD:
W¥APK¥FCASH¥KP9¥PCNE¥BA*02P¥N2.1¥ERINFANT:
W¥APK¥FCASH¥KP9¥PNEG/INF¥BA*02P¥N1/2¥ER
NET 2E (9% COMMISSION)W¥T1N1¥APK¥FCASH¥NET/50000¥KPN9¥ER
PHASE IV PRICING
1. CREAT TFRW¥C (SINGLE PAX) W¥C¥S1/4/6 (SEGMENT SELECT)
1. CREAT TFR (Traveler fare record)W¥C¥PADT/CNN/INFNote: always use CNN for child, INF for infant otherwise system will show error
ISUSSANCE OF TICKETS (PHASE IV)
PAX 1 ADTW¥T1N1.1¥APK¥KP9¥FCASH¥ED/NENT
PAX 2 CHILDW¥T2N2.1¥APK¥KP9¥FCASH¥ER¥ED/NENT
PAX 3 INFANTW¥T3N3.1¥APK¥KP9¥FCASH¥ER¥ED/NENT
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TICKECT VOID*T for ticket information displayWV2 2 line no for void TKTWV2 for void TKT number on line 2
VOID TICKET FROM STOCK CONTROL NBRW/TATKT24221653789 FOR CHECK DIGIT
ATCX/24221653789C/1 (C) CHECK DIGIT (1) ONE TKT NOATCX/242216537890/1 FOR VOID TKT NO
DAILY AUDIT DATA DQB*¥TAT FOR CURRENT DAYDQB*02DEC¥TAT FOR SPECIFIC DATEDQB*02DEC04/R148¥TAT (Previous month details)
*PAC AFTER PNR DISPLAY PRINTER RELEASE
RL/<PTR ADDRESS>STATUSRL/<PTR ADDRESS>HOLDRL/<PTR ADDRES> ENTER TO RELEASERL/<PTR ADDRESS>CLEAR
PK PRINTER TROUBLESHOOTING1 OFEP agent should be on before starting ticketing.2 OADP printer should be on after running the OFEP.3 Make sure printer icon on task bar is green in color.4 If ticket struck Close OFEP & OADP and reopen it and release
