Training and Development

Current or future skills

By Em And

Charli

Induction

0 Induction training is the training needed for a new employee to learn the about their new job, their new co-workers, and the businesses itself and its culture.

0Well Prepared induction programso Give employees a positive attitude to the job and the

businesso Build a new employee’s confidence in the job o Stresses the major safety policies and procedures, and

explains their application o Helps establish good working relationship with co-worker

and supervisors.

On-going Training

0 The aim of training is to seek a long-term change in employees’ skills, knowledge, attitudes and behavior in order to improve work performance in the business. 0 On the job training: training is arranged in the workplace

through instruction and observation.0 Off the job training: takes employees away from the

immediate workplace. It may be 'in-house' using the employer's facilities or 'out-house' and provided by another company or college/university.

0 Evaluation of the training is important from both employee and employer

Mentoring and Coaching

0Mentoring and coaching are increasingly used to motivate and develop staff with leadership potential.

Mentoring: Mentoring is a mutually agreed role, which suits experienced staff keen to transfer knowledge and skills though succession planning. Coaching: is focused on improving skills and performance, and on helping individual manage specific work roles more effectively.

Performance Appraisal

Performance Appraisal: is a process of assessing the performance of an employee, generally against a set of criteria or standards. Four Main Objectives: 0 To provide feedback from management to employees

regarding work performance.0 To act as a measurement against which promotion and

pay rises can determined 0 To help the business monitor its employee selection0 To identify employees’ training and development needs.

Business’s Benefits of Training

0 Increased productivity and efficiency 0Less need for close staff supervision, checking and

control 0A skilled, flexible, responsive workforce trained in the

right areas0Targeted training to suit job design0 Improved talent management and succession planning 0 Safer and healthier workplace 0 Improved employee attraction, engagement and

retention

Employee’s Benefits of Training

0Greater clarity of work role, purpose and accountability 0Shared understanding of work expectations with

supervisor 0 Increased job satisfaction and engagement0Targeted training to meet staff needs 0Better career pathways due to job design0Safer and healthier workplace 0Good team cohesion as roles, relationships and

resources are clearly defined.

Story/Case Study

0 Induction: o Learn the menuo Follow around another

employee for a week to learn what to do

o Drinks after restaurant has closes to get to know other employees

Story: Continued/ Case Study

0Training:o Computer programs o Constant assessment o Paid special guest

0Mentoring:o Assignment Mentor

oHelp with any problems or questions