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Management Toolkit: Employee Discipline Employee discipline issues can hurt productivity, increase turnover and affect your company’s bottom line. Many managers and supervisors fear and avoid discipline situations, because they do not know how to deal with them. When performance problems and inappropriate behaviors are ignored, they do not go away. The problems turn into bigger problems. This class will cover, for managers and supervisors who have the responsibility of employee discipline, tools to successfully complete the task.
Course Code: MTED-0318
Cost: AE Member $100 Additional Member $ 75 Non-Member $130 Additional Non-Member $105
8:30 am - 12:00 pmCITY FACILITY DATES Missoula Solstice Building 03/13/2018
HOW YOU WILL BENEFIT• Understand the importance of proactively dealing with
performance and/or behavior issues in the workplace• Learn a structured process to build due process• Take control of discipline situations for productive outcomes• Feel more confident in managing discipline issues
WHAT YOU WILL COVER• Coaching employees through performance issues• When to use what form of discipline• How to have difficult conversations• Documenting issues and discipline
WHO SHOULD ATTEND• Managers/Supervisors who may be tasked with employee
discipline• HR professionals looking for ideas on training
managers/supervisors
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Course Code: SWEE-0518Securing the Workplace: Equipping & Empowering Employees for Security Awareness SuccessCyber-security and data breach headlines regularly appear on the news around the world as more and more businesses fall victim to intrusions and data theft. According to a report from Datto, the lack of cyber security awareness in employees is a leading cause of successful ransom-ware attacks against small or medium-sized companies, making the employee the weakest link in cyber security. Fortune Magazine revealed cyber-attacks cost companies $400 billion annually. Companies of all sizes cannot afford to neglect an aggressive strategy for securing their sensitive information.
Hackers are using sophisticated techniques to breach and steal sensitive information; therefore, an equipped and empowered employee is the most critical component of an organization’s cyber-security strategy. This training will equip your organization to empower its employees to create and maintain a successful and secure workplace.
Cost: AE Member $100 Additional Member $ 75 Non-Member $130 Additional Non-Member $105
HOW YOU WILL BENEFIT• Individuals:
¶ Avoid risk through learning better security habits
¶ Learn the latest hacking techniques ¶ Learn the most common forms of intrusions in
Billings & Montana ¶ Understand how social engineering works ¶ How to assess a threat
• Organization: ¶ Avoid risks by equipping employees ¶ Enhance company culture through security
awareness ¶ Save money and resources by preventing
intrusions ¶ Save time which is the hidden cost of data
breaches
WHAT YOU WILL LEARN• Physical Security• Desktop Security• Wireless & Network Security• Password Security• Phishing techniques• Hoaxes• Malware/Trojans/Worms• The Cloud & File-sharing
This seminar will benefit all levels of an organization from frontline employees
to upper management and owners.
03/13/2018 8:30 am - 12:00 pm
CITY FACILITY Billings AE Training Rooms
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HOW YOU WILL BENEFITThose who are new to the HR role will learn the essentials needed to be proficient in the general areas of employee-related activities. After the full-day session, you’ll be able to:
• Gain the confidence and knowledge to apply HR best practices to your work world
• Understand the complexities of Montana employment laws
• Administer and monitor every phase of the employment “life cycle”
• Create core procedural elements for incorporating HR best practices
• Serve as your company’s in-house “people management” expert
HR “FAST TRACK” Back when.... there was no such thing as “HR.” Simply hand out cut-and-dried information, and make sure said employee consumes said information and signs a pile of paperwork. But today, HR processes are integral to the success of any business enterprise.
This Fast Track course will not only “upload” your internal HR functions into a whole new level of professionalism, but also assure HR best practices and compliance in your workplace.
This seminar is geared towards new human resources staff, as well as other management level individuals who want to strengthen their skills in the functional processes of HR.
Course Code: HRFT-0418
Cost: AE Member $150* Additional Member $105Non-Member $200* Additional Non-Member $155
LEARNING OBJECTIVESComponent I:
• Recruitment and Onboarding ¶ Pre-screening applicants ¶ Standardizing the interview and
selection process ¶ Hiring Legally and MT employment laws
Component II:• Life Cycle of an Employee
¶ HR’s role in performance management ¶ Proper handling of time worked, pay,
absences, leave time, etc. ¶ Administrative processes – from W-2’s and
I-9’s to benefits and regulatory reporting ¶ Maintaining employee files and records
Component III:• Bringing it all together
¶ HR’s role in applying workplace policies and procedures
¶ HR Best Practices ¶ Developing your HR Procedures Manual
8:30 am - 4:30 pmCITY FACILITY DATES Missoula Solstice Building 04/12/2018 Billings AE Training Rooms 04/26/2018 Great Falls Great Falls Int’l Airport 05/09/2018 Bozeman Best Western Plus GranTree Inn 05/16/2018
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Office 365 Unleashed!: Discover...Leverage...UnleashMicrosoft Office 2016 is much more than just a suite of productivity apps and has expanded well beyond the historical Word, Excel, & Outlook. When you leverage the full scope of Office 365, you unleash the power to efficiently and effectively create, communicate, and collaborate! Technology changes rapidly, and the typical business has little time to deep dive into all the constantly evolving Office applications and how to leverage them efficiently and effectively for better productivity!
We’ve done it for you! In this half day training, we will navigate you through the top tips, shortcuts, and techniques that the pros use to get more done in shorter time! This class is designed to help you unleash the full power of Office 365.
Cost: AE Member $100 Additional Member $ 75 Non-Member $130 Additional Non-Member $105
8:30 am - 12:00 pmCITY FACILITY DATES Billings AE Training Rooms 05/10/2018
HOW YOU WILL BENEFIT• Individuals:
¶ Discover. Competency, which equates to greater efficiency and productivity.
¶ Leverage. The strategies, tips, & techniques the pros use to create, communicate, and collaborate.
¶ Unleash. The power of being proficient user who creates solutions to almost any business problem.
• Organization: ¶ Discover. Office 365 has a solution for
almost every business problem. ¶ Leverage. Learn the right tools and tips based
on the needs of your organization. ¶ Unleash. Save time, money, and resources
through greater productivity and efficiency.
This seminar will benefit all levels of an organization from frontline employees to upper management and owners.
WHAT YOU WILL LEARN• Overview of all the available apps – including
Word, Excel, Outlook, OneNote, and more• How all the apps work together• How to pick the right app for the right job• Tips and techniques for each of the main apps
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HOW YOU WILL BENEFIT• Analyze and enhance your interpersonal skills to
help you communicate, listen, and handle conflict in the workplace
• Learn how to be more influential with others• Recognize your Strengths and Development
Opportunities and how to minimize your weaknesses by maximizing your strengths
• Enhance your performance management abilities• Learn how to maximize results while managing
group dynamics
WHAT YOU WILL COVER 9 DiSC Personality Profile 9 Communication 9 Conflict Management 9 Performance Management/Dialogue/Coaching 9 Discipline/Termination/Performance Appraisals 9 Team Building 9 Developing the Leader
Management Excellence A Leadership & Management Development Seminar Series Today’s leaders have varying levels of relationships and responsibilities with their staff. Leaders are coaches, counselors, problem solvers and goal setters. This seminar will explore how today’s leaders can maintain technical expertise while demonstrating an effective style of leadership. Competencies that will be gained from this session include personal, interpersonal and group skills. Leaders will be able to apply these skills in the arenas of one-on-one situations, facilitation of group performance and becoming an overall effective leader.
8:30 am - 4:30 pmLocation Facility Day 1 Day 2 Day 3 Billings AE Training Rooms 05/01/2018 05/08/2018 05/15/2018 Missoula Solstice Building 05/15/2018 05/22/2018 06/05/2018
Leaders who attend this seminar will develop individual, one-on-one and group competencies needed to keep pace with their evolving leadership roles and responsibilities.
Course Code: LMD-0518
Cost: AE Member $500* Additional Member $375Non-Member $650* Additional Non-Member $550
Employment Law SeminarDo you need to obtain a more thorough understanding of the vital responsibility of Human Resources? This seminar focuses on technical aspects as well as the operational and administrative issues Human Resource Managers face today. Various aspects of Employment Law are covered.
HOW YOU WILL BENEFIT• Avoid costly litigation• Confidently deal with complex employment law and
employee relations issues• Develop policies and procedures that do not violate
federal statutes• Protection from the damaging effects of uneducated
employment decisions• Gain knowledge and understanding from the legal
experts from an area law firm
WHAT YOU WILL COVERAttorney Presentation:
• Montana Employment Basics to Include Wrongful Discharge
• Harassment Prevention• Legislative Update• Data Breaches/Security
This class is intended for experienced and new Human Resource professionals, as well as non-human resource managers, who need to gain a better understanding of personnel-related issues.
Cost: AE Member $150* Additional Member $105 Non-Member $200* Additional Non-Member $155
Course Code: ELHR-0418
04/17/2018 8:30 am - 4:30 pm
CITY FACILITY Billings AE Training Rooms
CANCELLATION POLICY:If you must cancel, please do so at least 2 business days prior to the start of training. Any cancellations received with less than 2 business days notice, will be billed as follows: $30 for our Reasonable Suspicion class, $50 for any half-day class, $75 for any full-day class or $100 for the Management Excellence Series. Please call our office at 406.248.6178 or email [email protected] to cancel. Substitutions are welcomed with prior notice.
* Register at least 14 days prior to the start of the training and receive a $15 Early Registration Discount. Note: Discounts DO NOT apply to Additional Members or Additional Non-Members.
Drug & Alcohol: Course Code: RSCS-0518Reasonable Suspicion Certification for Supervisors
HOW YOU WILL BENEFIT• Learn how to identify the signs, symptoms and effects of alcohol or
controlled substance use• Learn how to approach an employee and initiate reasonable
suspicion testing• Learn proper documentation techniques• Tips on how to deal with difficult situations
WHAT YOU WILL COVER• Current regulations• Mandated reasonable suspicion for supervisors training
CITY FACILITY DATE TIME
Billings AE Training Rooms 05/03/2018 9:00 am - 11:30 am Miles City Sleep Inn 05/08/2018 1:00 pm - 3:30 pm
WHO SHOULD ATTENDOwners, managers, supervisors and human resource professionals will benefit by attending this seminar.
State and Federal regulations require that supervisors of employees subjected to reasonable suspicion drug and alcohol testing attend a total of two hours of training on alcohol abuse and controlled substance use. The training will assist supervisors in determining whether reasonable suspicion exists to require an employee to undergo testing. The training shall include the physical, behavioral, speech, and performance indicators of probable alcohol misuse and use of controlled substances.
Cost: AE Member $65 Non-Member $90
To Register: Phone: 406.248.6178Email [email protected]
Online: www.associatedemployers.org
“Associated Employers is a recognized provider of recertification credits. HR Certification Institute® (HRCI®) pre-approved these program for 1 HR
(General) credit per hour of instruction towards
aPHR™, PHR®, PHRca®, SPHR®, GPHR®,
PHRi™ and SPHRi™ recertification.”
“Associated Employers is recognized by SHRM to offer Professional Development
Credits (PDCs) for the SHRM-CPSM or
SHRM-SCPSM.”
Confronting & Coaching the Problem Employee
Date: 03/14/2018
• Tips to confront• Importance of effective listening• Coaching process• Coaching performance vs. behavior• Where it goes next
Effective On-Boarding: The First Step in Employee Retention
Date: 03/28/2018
• What Is It & Why Is It So Important?• On-Boarding vs. Orientation• Stages of On-Boarding• Things to Consider in Building your
Organization’s Program• Tips & Tricks to Maximize Your Success
Customer Service Niche
Date: 04/11/2018
• Quality customer service defined• Fantastic service components• Effective communication• Dealing with angry customers• Moments of truth
Respect & Diversity in the Workplace
Date: 04/25/2018
• Ten commandments of good manners• Cost of rudeness• Telephone, cellular phone, and email
etiquette• Benefits of diversity• Core values
Effective Communication & Delivering Difficult Feedback
Date: 05/09/2018
• Listening defined• Understanding listening constraints• Removing (or at least limiting) those
constraints• Delivering difficult news• Tips to succeed
Board of Directors Development: Understanding and Applying the Difference Between Governance and Management
Date: 05/23/2018
• Understanding the Board’s role: make policy, plan for the future, and monitor results
• Understand the Board and Administrator Relationship
• Teamwork• Effective board meetings• Board skills to strengthen accountability
Cost per webinar:AE Member Companies - $50 Non-member Companies - $85Price is for one (1) login. Additional logins are available for $5 each.
Webinars are held from noon to 1 p.m.
“Associated Employers is
recognized by SHRM to offer Professional
Development Credits (PDCs) for the SHRM-CPSM or
SHRM-SCPSM.”
Spring 2018 Webinar Series
To Register: Phone: 406.248.6178 | Email [email protected]
Online: www.associatedemployers.org
“Associated Employers is a recognized provider of recertification credits. HR Certification Institute® (HRCI®) pre-approved these program for 1 HR
(General) credit per hour of instruction towards aPHR™, PHR®, PHRca®, SPHR®,
GPHR®, PHRi™ and SPHRi™ recertification.”
Not available for the live version? If these times do not fit your schedule, recorded versions are available for purchase on our website two days after the live version.
Training Without Travel
