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Training & Conferences
The Role of Professional Bodies in Life-Long Learning
Mary Ann Reynolds FRICSRICS Switzerland
ERES December 2010
Training & Conferences
RICS and CPD / LLL
• What is the RICS role• Ensuring standards• Serving members
• What RICS has to offer centrally• RICS Training• Online Academy
• What RICS has to offer locally• Events, conferences, seminars….
• The future
Training & Conferences
What is the RICS Role?
RICS is the world's leading professional body for qualifications
and standards in land, property and construction
Therefore it has a role in: • Ensuring standards (for benefit of members, firms, clients, the
public, society,……) • Providing a service to the members (high-quality, cost-effective,
accessible learning opportunities…)
Training & Conferences
RICS and Ensuring Standards
All RICS members are bound by the Rules of Conduct for Members (V3 Jan 2010). Rule 6 says:
“Members shall plan, undertake, record and evaluate appropriate continuing professional development and, on request, provide RICS with evidence that they have done so.”
• There are no set number of hours although 20 hours p.a. is the recommended minimum
• Members are advised to regularly record their CPD
• RICS monitors through random sampling. CPD records are usually requested by email and 28 days allowed for submission
• ALL RICS members in whichever country or juridsdiction are responsible and accountable for complying with these CPD regulations.
Training & Conferences
RICS Regulation
Newly established Regulation Department for RICS in Europe
New in Europe – “Regulated by RICS”
Firms can register to be regulated by RICS – obligation to ensure staff receive appropriate and adequate training for their roles and to keep CPD records
– annual return – monitoring
Training & Conferences
What RICS has to offer centrally
• Recently established “RICS Training” • Thinking globally• UK as development hub for the rest of the world• Work with Professional Groups to develop technical courses• Combination of face to face and distance learning
Training & Conferences
This is what is available – Face to Face
• 55 face to face courses
• Last Year (March – July) (23 courses) – 730 bookings
• This year (to 30 November)– 555 bookings
Training & Conferences
Course Breakdown
Course Type 2009 - 2010 2010 - 2011
Technical Course 14.3% 37.8%
RICS Members (APC) 61.2% 50.5%
Business Development 19.4% 0.0%
Personal Development 4.3% 7.3%
Management 0.8% 4.4%
Total 100% 100.0%
Training & Conferences
Some of the Courses• Conduct Rules, Ethics and Professional Practice• Fundamentals of Valuation (Commercial)• Fundamentals of Valuation (Residential)• Building Pathology for Commercial Property• Building Control Legislation and Systems• Dilapidations a building surveyor’s perspective• Carbon Management in the Built Environment• Pre Contract Project Management Development techniques• Post Contract Project Management Techniques• Strategic approach to property development• Facilities Management - A Strategic Approach• Contract Administration• Inspection Techniques for Surveyors• …• Change Management (Leading Change for Success)• Time Management• …• Business Development• Improving Motivation and Boosting Performance
Training & Conferences
RICS Online Academy
• RICS On-line Academy launched 25th August 2010– 9 podcasts– 3 soft skills e-learning modules– 4 APC e-learning modules– 1 RICS Ethics Course
• Not widely marketed outside the UK – as yet
• 4500 registered users and 120 courses sold (as at 30 November)– 20% are overseas bookings
Training & Conferences
What is the Online Academy
E-learning platform that allows members to study RICS Training courses at a time and pace to suit them
Designed to support teaching and learning
Combining a variety of tools and resources in a single integrated system
Training & Conferences
Online Academy Characteristics
Online Training ProgrammesOnline Training Programmes
AdministrationAdministration
DocumentationDocumentation
TrackingTracking
ReportingReporting
• Manage users, roles, courses, instructors, facilities, and generate reports
• Course calendar
• Learning Paths
• Student messaging and notifications
• Assessment and testing
• Display scores and transcripts
• Grading of coursework
• Web-based or blended course delivery
• Manager enrolment and approval
• Grouping students according to demographic units
• Manage single, multiple, corporate and partner employees accounts
• …
Training & Conferences
Online Academy Advantages
• E-Learning delivers training anytime anywhere
• E-Learning minimises travel costs
• E-Learning minimises time away from work
• E-Learning saves time without reducing learning benefits
• E-Learning is cost effective
• E-Learning can better meet the needs of geographically diverse employees
• E-Learning can offer more individualised instruction
• E-Learning allows you to complete the courses at your convenience
• E-learning allows you self-paced learning
• E-learning allows you to gain extra knowledge
• …
Training & Conferences
What RICS has to offer locally
Depends on location and strength of RICS on the ground:
Examples:
RICS Rossia and CIS
CPD event dedicated to macro and micro economic issues and arranged with Ministry of Economic Development of Russia (main valuation regulator)
Training & Conferences
What RICS has to offer locally (cont.)
RICS Nordic
Guided tour of “Waterfront” a building in Stockholm. The developers/owners showed RICS members the 60 000 m2 of office, hotel and congress space in the Stockholm CBD area. One of the most sustainable buildings in Europe
Training & Conferences
What RICS has to offer locally (cont.)
RICS Switzerland
Tour and presentation of the nearly completed Rolex Learning Center at EPFL, Lausanne. Presentation from the developers, Losinger and the client, EPFL
Training & Conferences
What RICS has to offer locally (cont.)
RICS Deutschland CPD Certificate
• A number of RICS members in Germany were spot checked by RICS Regulation and asked to provide CPD evidence
• This caused confusion (“What do I have to do?”) especially for non-English speakers (“English or German?”)
• Some members were not recording and others were recording, but were not aware that there was already a CPD recording system on the RICS website
• Those members who were aware of it, found it not very accessible, or user friendly (language issues)
Training & Conferences
What RICS has to offer locally (cont.)
RICS Deutschland CPD Certificate (cont.)
While chartered surveyors have an obligation to comply, it was recognised that everybody is human and anyone can forget
The overall challenges were therefore:a) to provide local support and encourage members to comply
b) to achieve consistency
c) to do this without contravening RICS Regulation processes
The idea was to turn the CPD requirement round and make an added value out of something that is prescriptive, make a benefit
Training & Conferences
What RICS has to offer locally (cont.)
RICS Deutschland CPD Certificate (cont.)
Implementation:
1. Developed an online data recording system
2. Informed RICS Europe and RICS Regulation and obtained sign-off
3. Agreed that system would initially be voluntary but mandatory in time
4. Invited all existing qualified members
Results to date:• 55 members have fulfilled the requirements and have been sent their CPD
certificate• 150 members are currently in the system and completing their records
Training & Conferences
The Future
• Members will become more aware of their obligations towards CPD and the pressure to comply coming from Regulation
• RICS Training will develop more face-to-face courses across the world: – Working closely with Professional Groups – Development of topics with input from members, firms,
professional groups and International Regions• Portfolio of e-learning courses will be expanded – great potential
outside UK• Locally, National Groups will continue to provide CPD
opportunities and more adopting CPD certificates?
Training & Conferences
RICS Training Contacts
www.rics.org/training
www.rics.org/onlineacademy
+44 (0) 2476 868584