TOPIC 4

TRAINING

Employee training is a significant investment an employer can make.

However, a lot of money is wasted on inefficient training.

The Malaysian government encourages employers to train & re-train employees (Human Resource Development Fund).

Training

Smart employers know that training programmes help in attracting sophisficated and educated talents.

Training is the organisational activity which aims to improve an employee’s current performance.

Defining Training

Training

Changes Attitudes

Develop skills

Imparts knowledge

Training may be conducted outside the classroom.

Can you relate with your experiences organising / participating in training?

Whatever specific skills & knowledge a worker may have picked up during his secondary & tertiary education will be out-of-date.

Effective Training

Increases workers’

productivity

Increases workers’ job satisfaction

Keeps workers’ skills &

knowledge up-to-date

Motivates workers

Identify training needs

Set training objectives

Design the Training Programme

Implement the Training Programme

Evaluate the Training Programme

Steps in The Training Process

Who needs training?

1. Identify Training Needs (Training Needs Analysis)

What is the worker / group of workers lacking?

1. Individual workers facing difficulties in performing their job.

2. New workers3. New technology / procedures introduced.4. Individuals are transferred / promoted.5. A major change such as a merger , etc.

Who needs training?

Terminal behavior ◦ The minimum requirement for a training

objective. Standards to be achieved Conditions of Performance

2. Set training objectives

What do you think are the factors to think of when designing a training programme?

3. Design the Training Programme

Facilitators?

Venue?

Duration / Scheduling?

Number of participants?

Training methods?

Logistics?

Budget?

Designing the Training Programme

Training Methods?

Training methods

lectures

Role-plays

Job rotations

Computer-aided learning / e -

learning

In-tray / in-basket services

Case studies

Special assignments

Simulation trainings

Adventure learning

Apprenticeships

Prepare checklists Prepare a ‘training evaluation

questionnaire’.

4. Implement & Evaluate the Training Programme

Case Study 1 & 2: pg 130