Running head: TRAINING PROGRAM PLAN 1

Training Program Plan

Stephanie Servi

AET/570

December 11, 2017

Gregory Dlabach

TRAINING PROGRAM PLAN 2

Training Program PlanThe training program for Analytical Chemists at the Hanford Waste Treatment and

Immobilization Plant (WTP) is developed to ensure the skill, knowledge, and behaviors of Lab

personnel are held to the requirements of the Department of Energy (DOE) and the job position.

The Analytical Lab Chemists experience and education levels are dictated by DOE Order 426.2.

The training and qualification program is developed using a graded approach based on the

hazards involved and risk associated with the activity.

Before personnel can begin job related training, they must complete General Employee

Training (GET) in accordance with DOE Order 426.2. This training consists of:

1. General description of facilities

2. Job related policies, procedures, and instructions

3. Radiological health and safety program (Training program content must be in

accordance with 10 CFR 835)

4. Facility emergency plans

5. Industrial safety/hygiene program

6. Fire protection program

7. Security program

8. Quality assurance program

9. Criticality safety (Training program content must be in accordance with

ANSI/ANS 8.20 - 1991, Criticality Safety Training) (DOE O 426.2, 2013)

Part I - Training Needs Analysis

The training for Analytical Chemists is based on job duties. Due to the hazardous

chemicals and radioactive waste that are being handled in this job role, training is critical and

highly regulated. Chemists are expected to:

TRAINING PROGRAM PLAN 3

Make chemical standards Analyze samples for analytes of interest Supervise Laboratory Technicians Train Laboratory Technicians Review data Respond to off-normal situations in accordance with procedure

Chemists are trained to work independently with minimal managerial supervision. The

role requires sound decision-making skills and understanding of the consequence of actions

taken.

The Training Needs Analysis for the role of Chemist is located on the next page.

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Part II - Training Program Description

The training program for personnel hired for the Chemist position consists of a

combination of classroom lecture with simulations and scenarios, and On-the-Job Training (OJT)

with On-the-Job Evaluation (OJE). The Classroom lecture for supervisory training and train-the-

trainer classes is estimated to take 40 hours total. The OJT and OJE portions are projected to be

40 hours combined, with 10 hours allotted to performance sections, and 5 hours for review and

questions, and10 hours for evaluation. It is crucial that personnel do not feel rushed during the

evaluation phase.

Training for making chemical standards, analyzing samples for analytes of interest, and

reviewing data is performed as OJT; this practical demonstration of skills is conducted by the

Analytical Lab Manager or Subject Matter Expert (SME). Personnel are shown the process while

reading from a procedure, demonstrate the process under supervision of the Lab Manger or SME

with guidance, and then are evaluated on performance of the process without guidance from the

evaluator. The evaluation is based on a reproduceable list of tasks with clear criteria rated by

Satisfactory or Unsatisfactory. A passing evaluation is Satisfactory marks for all steps. In the

event that there is evidence of cross contamination, personnel are allowed to remake standards

utilizing clean glassware. Remediation can be performed for steps that are Unsatisfactory to

ensure personnel understand the importance of the steps.

Supervising Laboratory Technicians and training Laboratory Technicians are both

classroom training with scenarios and simulated situations. These training courses will conclude

with a written evaluation of which attendees must score 80% or greater to pass. Failing an exam

will result in remediation and an exam retake within 5 working days.

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The goal of the Chemist training program is to ensure the knowledge, skills, and behavior

of the personnel are in alignment with the expectations of the DOE. The training program

objectives are to sufficiently train personnel in the Chemist role to perform their job duties in a

safe and reliable manner. Trained Chemists are expected to be capable of supervising and

training Lab Techs to ensure they are meeting the requirements of their job positions, make

chemical standards, analyze samples, and review the data to ensure environmental and DOE

compliance.

Part III – Budget

The budget for the Chemist personnel initial training program is $2,500.00 per person

and is broken down as follows:

Personnel – wages for personnel while in training = 63%

External Staff – vendor training on specialty instruments = 1%

Equipment and Materials – chemicals and instrumentation = 20%

Technical Support – setting up profiles and passwords for each person in the data base =

5%

Travel – specialty training for instrument troubleshooting = 1%

Facilities – cost of support gases, electrical power, and demineralized water supply =

10%

The requirements for the Chemist position provides personnel who understand the practical

aspects of the job role, but the technology utilized at the Hanford Waste Treatment and

Immobilization Plant is unique and the process is multi-step. The efficiency expectation and skill

set required makes training a critical aspect for personnel performance.

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Chemist personnel continuing training budget is calculated at $1,000.00 per person. This

continuing training includes:

Radiological worker refresher training

Technology update courses

DOE policy and procedure refresher

Part IV– Stakeholders and Goals

The stakeholders in the Chemist training program are identified in the following table:

Stakeholders Partnership goal Ways to build support

Analytical Lab ManagerMeet and exceed the training expectations of the Analytical Lab department.

Open communication, clearly stated goals and objectives, include the Analytical Lab department in developing the training program.

Training Manager

Present a clear analysis of the training needed, DIF analysis for task oriented training, and auditable documentation of program development.

Open communication, thorough documentation, and achievable deliverables.

ChemistsAttend training courses and provide feedback for improvement.

Provide and understandable WIIFM statement and make training courses interesting and interactive.

TrainersProvide training courses that are adaptable to the attendees.

Trainers are SMEs and keep the class on course. Engage all the senses while teaching through simulations, role play, hands on performance, as well as power point and lecture.

Project ManagerProvide funding and personnel support for training.

Produce quality training that is time efficient and easily understood by attendees.

Public Support the organization as a benefit to the community

Educate the public about the goal of the Hanford Waste

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Treatment and Immobilization Plant.

Part V– Training Promotional Material

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Part VI – Program Evaluation

Post course evaluation will be conducted using the following form; follow-up evaluation

will be performed with managers, supervisors, and attendees after three months at actively

participating in the job activities.

Training Effectiveness Evaluation FormDate: Course Title:Name: Trainer:

How would you rate the overall quality of this instruction?

Excellent Good Fair

How well did the presenter state the objectives?

Excellent Good Fair

How well did the presenter keep the session engaging?

Excellent Good Fair

How would you rate the presenter overall?

Excellent Good Fair

How would you rate the material overall?

Excellent Good Fair

How well did the program accommodate your needs?

Excellent Good Fair

How would you rate the training facilities?

Excellent Good Fair

What was the most interesting thing you learned in this course?

What was the least interesting thing you learned in this course?

Was the length of presentation sufficient for the topics presented?

Recommendations for course improvement:

The knowledge and skills from this program will be useful in my job: Yes ( ) No ( )

Additional comments:

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Conclusion

The training course will be re-evaluated annually and as the project and technology

evolves, the training course will be updated. Input from management and stakeholders at the

Hanford Waste Treatment and Immobilization Plant is encouraged and welcome for the

improvement of the training courses that our organization develops. Please feel free to contact

the Training Department Monday through Thursday 0530-1600 at (509) 371-4288 or email

WTPtraining@bechtel.org. Messages via phone or email will be answered within 24hrs during

work hours or first working day following weekends.

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References:

DOE Order 426.2: Personnel selection, training, qualification, and certification requirements for

DOE nuclear facilities (July 29, 2013). Retrieved from

https://www.directives.doe.gov/directives-documents/400-series/0426.2-BOrder-chg1-

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