TRANSFORMATIVE TRANSFORMATIVE LEADERSHIPLEADERSHIP

101101The No Fads

Heart of the Matter

Basics

Jude Del PreoreNACM Past President

Court Administrator, Burlington County, NJ

LEADERSHIPLEADERSHIP

“When leadership is defined not as a

position you hold but as a way of

beingbeing, you discover that you can lead

from wherever you are.”

OBJECTIVESOBJECTIVES

Identify the characteristics and basics of Transformative Leadership

Understand the Leadership Challenge

Explore the importance of trust to

Transformative Leadership Learn the basics of Encouraging the Heart

EXERCISEEXERCISE

WHO INSPIRES YOU?

Think about a person (alive or deceased) that you consider a

leader. Describe the traits that you believe the leader has, and why you

would be willing to follow this person’s leadership.

LEADER ROLE MODELSLEADER ROLE MODELS

Age: 18-30 Over 30

Family Members 40% 46%

Teacher or Coach 26% 14%

Community Leader 11% 8%

Business Leader 7% 23%

Political Leader 4% 4%

Professional Athlete 3% 0%

Entertainer 2% 0%

None/Other/Not Sure 7% 4%

The leaders who havethe most influencethe most influence are the

leaders who are closestare closest to us.

EverythingEverything that you willever do as a leadera leader isbased on one majormajor

assumptionassumption.

YOUYOU can make

a

difference.

What do youyou look for and

admire in a leaderleader, someone

whose directiondirection you would

willinglywillingly follow?

EXERCISEEXERCISE

___ Ambitious ___ Honest

___ Broad-Minded ___ Imaginative

___ Caring ___ Independent

___ Competent ___ Inspiring

___ Cooperative ___ Intelligent

___ Courageous ___ Loyal

___ Dependable ___ Mature

___ Determined ___ Self-Controlled

___ Fair-Minded ___ Straightforward

___ Forward-Looking ___ Supportive

TOTAL SAMPLETOTAL SAMPLE

26% Ambitious 85% Honest

40% Broad-Minded 18% Imaginative

20% Caring 6% Independent

64% Competent 69% Inspiring

26% Cooperative 42% Intelligent

21% Courageous 18% Loyal

37% Dependable 16% Mature

28% Determined 11% Self-Controlled

35% Fair-Minded 31% Straightforward

70% Forward-Looking 36% Supportive

AdmiredAdmired

LeadersLeadersCredibilityCredibility

Honest Trustworthiness

Forward-Looking

Competent Expertise

Inspiring Dynamism

1. Trust is an economic driver, not merely a social virtue.

2. Trust is the #1 leadership competency of the new global economy.

3. Trust is a learnable skill, something we can get good at.

3 Big Ideas3 Big Ideas

EXERCISEEXERCISE

How do youyou cultivate

Trust and a Respectful

environment?

The 13 BEHAVIORS OF HIGH TRUST The 13 BEHAVIORS OF HIGH TRUST LEADERSLEADERS

1. Talk Straight 8. Confront Reality

2. Demonstrate Respect 9. Clarify Expectations

3. Create Transparency 10. Practice Accountability

4. Right Wrongs 11. Listen First

5. Show Loyalty 12. Keep Commitments

6. Deliver Results 13. Extend Trust

7. Get Better

REMEMBER…REMEMBER…

If you don’t believe indon’t believe in the

messenger, you won’twon’t

believebelieve the message.

“The ability to translate ideas into reality and sustain them over time.”

BASIC LEADERSHIP BASIC LEADERSHIP DEFINITIONSDEFINITIONS

Any attempt to influence the behavior of another individual or group.

Warren Bennis

TRANSFORMATIVE TRANSFORMATIVE LEADERSHIP’S GOALLEADERSHIP’S GOAL

Transformative leadership’s goal is to “transformtransform”

people and organizations in a literal sense – to change

them in mind and heart; enlarge vision, insight, and

understanding; clarify purposes; make behavior

congruent with beliefs, principles, or values; and bring

about changes that are permanent, self-perpetuating,

and momentum building.”

Steven Covey, Author of 7 Habits of Highly Successful People

TRANSFORMATIVE LEADERSHIP is a leadership style

that creates valuable and positivevaluable and positive change in followers.

A transformative leader focuses on transforming others

to help each other, to look out for each other, to be

encouraging and harmoniousencouraging and harmonious and to look out for the

organization as a whole. In this leadership, the leader

enhances the motivation, morale and performanceenhances the motivation, morale and performance

of the follower, group or team.

TRANSFORMATIVE LEADERSHIP is a leadership style

that creates valuable and positivevaluable and positive change in followers.

A transformative leader focuses on transforming others

to help each other, to look out for each other, to be

encouraging and harmoniousencouraging and harmonious and to look out for the

organization as a whole. In this leadership, the leader

enhances the motivation, morale and performanceenhances the motivation, morale and performance

of the follower, group or team.

What do you think are

the key differences between

one who leadswho leads

and one who manageswho manages?

EXERCISEEXERCISE

• Non Leadership

• Transactional Leadership:

Goal and Task Oriented

• Transformative Leadership:

Vision Focused

LEADERSHIP LADDERLEADERSHIP LADDER

• Have followers – Not subordinates

• Charismatic, transformative, quiet style

• Good with people (people-focused)

• Give credit to others

• Take blame for problems

• Understand problems and hurdles are natural

• Risk-taking – Open to new ideas

• Break the rules to get the job done

• Followers work for intrinsic rewards

• Be inspired in heart and mind – Show It

• Commitment to life-long learning

TRANSFORMATIVE LEADERSTRANSFORMATIVE LEADERS

• Inspire a Shared Vision

• Challenge the Process

• Enable Others to Act

• Model the Way

• Encourage the Heart

TRANSFORMATIVE LEADERSTRANSFORMATIVE LEADERS CONSISTENTLY SHARE 5 CHARACTERISTICS: CONSISTENTLY SHARE 5 CHARACTERISTICS:

INSPIRE A SHARED VISIONINSPIRE A SHARED VISION

Focusing on thethe

futurefuture sets leaders

apartapart.

“Vision is the lifebloodthe lifeblood of any

organization. It is what keeps it

moving forwardmoving forward. It provides meaningprovides meaning

to the day-to-day challenges and

setbacks that make up the rumble

and tumble of real lifereal life.”

Michael Hyatt, CEO, Thomas Nelson

The difference between a VisionVision

and a HallucinationHallucination

is the number of people who see it.

ChallengeChallenge

is the crucible of

greatness.

CHALLENGE THE PROCESSCHALLENGE THE PROCESS

“Whatever the case, staring down

uncertaintyuncertainty and ultimatelyultimately

overcomingovercoming this hurdle was a major

theme.”

Katherine Winkel, Marketing Communications, Monsanto

ENABLE OTHERS TO ACTENABLE OTHERS TO ACT

Leaders

FosterFoster

Collaboration

and Build Trust.and Build Trust.

People respond more eagerly to the

use of “WeWe” v. “II”

There is magic in this word!

LEARN THE POWER OF “WE”LEARN THE POWER OF “WE”

Angie Yim, Hewlett-Packard

Create a Climate of TrustTrust

Facilitate RelationshipsRelationships

Transformative leaders know that if

they want to gain commitmentcommitment and

achieve high standardshigh standards, they must

be models of the behaviormodels of the behavior they

expect of others.

MODEL THE WAYMODEL THE WAY

To effectively model the behavior they expect of others, leaders must be clearclear about guiding principlesguiding principles.

They must clarify values.

Find your voice Affirm shared values

Remember: Values Drive Commitment

Leadership is not an affair of the head. Leadership is an affair of the heart.

Put your in your business and

Your business is your !

Lead at a higher level.

Leadership is not an affair of the head. Leadership is an affair of the heart.

Put your in your business and

Your business is your !

Lead at a higher level.

ENCOURAGE THE HEARTENCOURAGE THE HEART

7 ESSENTIALS OF ENCOURAGING 7 ESSENTIALS OF ENCOURAGING THE HEARTTHE HEART

Set Clear Standards

Expect the Best

Pay Attention

Tell the Story

Personalize Recognition

Celebrate Together

Set the Example

1) Write essential assigned to your

group

2) How should this practice be

conducted in your organization?

3) Give specific examples of how

you can demonstrate this

essential practice in your court

FINAL EXERCISEFINAL EXERCISE

Transformative leadership creates valuable and positive change in followers and organizations.

Leaders transform followers byInspiring a Shared VisionBuilding TrustEncouraging the Heart

Activating Higher Order Needs 4 key characteristics of Transformative Leaders

HonestForward-LookingCompetentInspiring

Transformative leadership can have significant implications for organizations and staff

REMEMBER…REMEMBER…

You have to say yesyes to making

a differencedifference…to integrityintegrity…to

your beliefsbeliefs…to big dreamsdreams…to

collaborationcollaboration…to trusttrust…to

difficult challengeschallenges…to setting

the exampleexample…to learninglearning…and

to your heartheart.

Are YOUYOU

ready to say

““YESYES””

RECOMMENDED READINGRECOMMENDED READING

James M. Kouzes and Barry Z. Posner, The Leadership Challenge, 4th Edition 2007

Ken Blanchard, Leading at a Higher Level, 2007

Stephen Covey, The 8th Habit, 2004

John C. Maxwell, Leadership Gold, 2008