Community Prototyping Competition

REQUIREMENT To develop a Transformed by You competition to stimulate collaboration between public services, entrepreneurs and communities to develop innovative ways of using technology to improve their neighbourhoods.

To stimulate people with relevant skills to design prototypes that meet local needs and can be developed further with and for the community (such as community groups / businesses)

OUTPUTS Challenge Brief

Ideas sessions

Community Insights

Prototypes

Testing sessions

Prototyping Event

OUTCOMES Public Services Redesign: Solutions produced by communities & designers to stimulate use of technology to support independence and community action

Customer Services Innovation: Insights into issues, motivations & solutions to help people to move online to public services

RESOURCES REQUIRED Kent Connects to agree Challenges

£10,000 funding1

Open data/customer insight relevant to Challenge

Proposed venue for prototyping day

Communications to promote project2

Service users to test the prototypes

TARGET GROUP Kent Connects

Kent Customer Services Board

Local universities (inc. UKC & UoG)

Local designers

ICT suppliers (inc. Microsoft3)

Local ICT students

Community groups

1 £9,000 overall allocated to winners of the competition to develop further their ideas and prototypes and £1000 for catering/venue/promotional resource2 Be part of BAS and possibly the external requirements tender3 Microsoft also offered to help/sponsor by providing kit and expertise

Challenges

These are the proposed challenges, based on PS ICT Strategy or championed by specific services (arts & culture and broadband).

What challenges you department or organisation would like to put forward? How can we rephrase these so that they appeal to people putting forward ideas?

Stages Responsibility Activities MAY JUNE JULY

CHALLENGES

Working GroupDefine clear challenge briefs4 so people know what they are working towards

         

Research

Design stages that break down the challenge in practical ways

             

Communications, Community & Business Engagement

Identify & engage community groups, local businesses and digital entrepreneurs to encourage them to participate in competition

             

Outcomes

Develop competition that helps participants feel ownership over issues

Framework for competition

Shared resources people can use to develop prototypes

IDEAS

Working Group

Define criteria that helps focus which ideas to take forward              

Research

Launch online page where people can submit ideas to challenges

Customer Services

Provide people with customer insight/open data to help understand the issues

           

Customer Services, Community & Business Engagement

Organise workshops with community & business groups to help people develop ideas in a productive way (example of method used from last year and output from workshops)

   

 

   

Outcomes

Develop understanding on people’s skills & motivations to tackle issues

Community insights

Criteria for designing prototypes

Workshops for people to develop ideas

PROTOTYPES

Communications

Market event to web & mobile designers/developers based in Kent and in particular Tunbridge Wells and invite target audiences involved in previous stages of competition

           

Project Management

Organise Prototyping Day to help customers/entrepreneurs design prototypes

             

Research

Broker support with sponsors to take their ideas & prototypes forward

           

Outcomes

Demonstrate how technology can help tackle challenges set

Event for people to design prototypes

Support for people to take forward prototypes

4 See next page

Tasks & Responsibilities

The flowchart above describes the high level activities (more detail is available in a spread sheet from last year’s competition) to run the competition. They are each linked to particular responsibilities. These are proposed based on previous experience of running these competitions, but we would value your feedback, particularly in your area of expertise.

What tasks are missing? What responsibilities are missing? Would you be able to take on one of the responsibilities?

Venue & Date

Venue requirements include the ability to cater for cabaret style layout for approx. 50 people throughout the day with the ability to cope with 50 concurrent internet connections and refreshments & catering (either on site or that can be delivered on site). There is a £1000 budget for venue hire, catering and marketing production. The Trinity Theatre in Tunbridge Wells has been suggested as a venue for the Prototyping Day where designers & developers get together to finalise turning the ideas into prototypes which will then be judged on the day. The Trinity Theatre can provide the Foyer café area and reserve a number of tables for the day (£500). Other suggestions include hiring out a school, with the advantage of being able to use break out rooms. As you can see from the flowchart, the event would need to take place towards end of June-start of July.

Is the venue proposed suitable for this type of event? Are there any other venues in Tunbridge Wells or West Kent that would be appropriate? Are there any dates during this period that would not be advised? What would be the best date for this event?

DEVELOPING CHALLENGE BRIEFS

Working Group Service Commissioners PS ICT

Strategy

Challenge Briefs

Work with services to develop Challenge Briefs

Draft Challenge on how ICT could improve their service

Outlines high level architecture to deliver Strategy

Criteria for what designers should develop their prototypes to

Customer Insight Service Data Architecture Working Group

Customer Portraits to help designers understand need

Data on the Service the prototypes being designed for

Requirements to ensure prototypes can work

Package up requirements & data to draft Challenge Briefs

DEVELOPING PROTOTYPING DAY

Working Group Designers & Developers Support Prototypes

Organises Prototyping Days Help design prototypes based on Challenge Brief

Prizes provided by Sponsors to the winning prototypes

Outputs produced from the Prototyping Days reviewed based on Challenge Brief criteria

Venue Mapping Sponsors Prototyping Days

Nominated Partners agrees to host prototyping day

Targeting audiences to invite to Prototyping Days

Organisations providing prizes to support the Prototyping Days

Events inviting designers, commissioners & users to develop prototypes

BROKERING SUPPORT POST-EVENT

Support Technology User Testing Advice

Winners use prize money & in-kind support to develop further prototype

Sponsors provide technical resources5 for winners to develop their prototypes

R&D Team works with relevant service users to test winning prototypes

University sponsors host workshop to get students to develop business models for the winning prototypes

Collaboration Investment

Work with VCO & business sector to demo prototypes

Signpost to seed funding & investment opportunities

5 APIs & development environments

STAGE DISCUSS CHALLENGES DEVELOP IDEAS DESIGN PROTOTYPES

PRIORITISE Make challenges clear so people know what their ideas will address Criteria that helps focus which ideas to take forward Skills6 you’re looking for to turn best ideas into solutions

DESIGN Stages that break down the challenge in practical ways Activities to help people develop ideas in a productive way Ways to help customers/entrepreneurs design solutions

SUPPORT Collaboration with partners to identify resources to stimulate ideas People with background info to help understand the issues People to take their ideas & prototypes forward

OUTCOME Competition that helps participants feel ownership over tackling issues

Understanding on people’s skills/motivations to tackle issues

Demonstration of how ICT can help people help each other

6 Partners will also be involved as before – to facilitate /participate and also critical friends