Transforming I/S to Drive Growth Involving I/S in the Company’s Decision-Making Process

Carl Turza

CIO, Sigma-Aldrich

March 2007

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Sigma-Aldrich Facts

• Leading $1.67 B (2005) Life Sciences and High Technology Company

• 45,000 Chemicals Manufactured at 31 Facilities in 9 countries

• 60,000 Chemicals Purchased and Sourced from 10,000 Suppliers

• 125,000 Catalog Products (plus 150,000 Web-Only Products)

• Customers in Pharmaceuticals, Diagnostics, Biotechnology, Universities, Government, Chemical/Industrial Companies, Hospitals, Commercial Laboratories

• Over 60,000 accounts, 1 million customers worldwide

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• Sigma Aldrich has:

- A Proprietary Database with 12,000 unique suppliers & 280,000 compounds

- Solid Purchase Experience with over 10,000 Suppliers

• We Have Been Building Our Vendor Base for 50+ Years

Among Top-Ten in Both Research and Fine Chemicals

0.00 0.20 0.40 0.60 0.80 1.00 1.20

VWR

Qiagen

Wako

Fisher

Applera

Becton Dickinson

GE Healthcare

Merck

Invitrogen

SIAL

0.0 0.5 1.0 1.5 2.0 2.5

SAFC

Cambrex

Albemarle

DSM

Lonza

Rhodia

Clariant

Tyco

Degussa

BASF

Research SAFC

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Strong Web PresenceSIAL - Most Visited in Science99,734 Websites in January 2007

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Sigma-Aldrich: A Global Company

Presence in 35 Countries with 7,300 Employees

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A Little Personal Background• 25 years in the industry

• Built W.W. Grainger’s e-Business platform & business unit

• VP I/T AlliedSignal

• Became “pro-analytics” via tours of at Donnelley Marketing and A.C. Nielsen

• Experience from the Stone Age (BAL, Cobol, Mainframe), through Medieval Era (Artificial Intelligence, Windows, Object, VLDB, SDKs), to the Present (ERP, Intra/Internet, marketplaces, CD-ROM, M2M, SOA)

• An I/T guy? A Business guy? An ‘e’ guy?

• Use Tech to concurrently:

- Increase revenues

- Increase margins

- Increase service levels

Transformation Guideline #1 - Figure Things Out Quickly….This IS a Race

Transformation Guideline #2 - Measure What’s Important

Transformation Guideline #3 – Make a Difference With Customers

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• Providing Customers Access to that Information Quickly and Easily Will Make a Real Difference

• Changes to Search Can Make a Critical Difference; • Sales Increase;

• Positive Customer Feedback Increases;• Credibility with Business Leadership Increases

So, What Can The Technology Group Conclude?

• Customers Need Access to a Wide Variety of

Structured and Unstructured Information

• It’s All About Saving Time for Our CustomersIF

AND

THEN

.. .

Transformation Guideline #4 - Use Models to Convey Complexity Simply

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A Model To Drive Process & Data Ownership Assignment

Transformation Guideline #5 - Solve “In The Whole”, Concentrating on the “Hows”

So That’s It In a Nutshell

Figure Things Out Quickly

Measure What’s Important

Make a Difference With Customers

Use Models; Simplify the Complex

Solve “In The Whole”

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Thank You!

Any Questions?