Chamber of Commerce September 2013

M. Paul Cripps P.Eng.Town of Milton

• Transportation – Town of Milton– Auto and Truck– Transit– Active

LOUIS ST. LAURENT

Current Projects

Main Street Grade Separation

Main Street Grade Separation

Louis St. Laurent Grade Separation

Milton Transit - Statistics

•Ridership Growth

Year 2010 2011 2012 2013 (est)Ridership 159,000 265,000 314,000 366,000

2013 Transit Budget •Total Expenditures $3.7 Million•Total Revenues $1.5 Million•Net Cost $2.2 Million

Milton Transit

•Industrial Special & A.M. Pick Up Service

Clockwise / counterclockwise routeDesigned to accommodate

401 Industrial Park day shift times, and GO Transit customers 13 service hours per day

•Saturday Service Routes 2-8, mid-day off-peak

frequency Trans-Cab in Route 1 service area Approximately 7:00 AM – 7:30 PM 63 service hours per day

Trails and Cycling Master Plan Update - 2013

•Joint Project with Engineering & Community Services•Address Cycling and Walking Network•www.milton.ca/en/play/trailsmasterplan.asp

How To Stay Connected

•Milton Champion

•Web Page•www.milton.ca/en/live/constructionprojects.asp•www.milton.ca/en/live/transit.asp

•Twitter•@TownofMilton•@mpcripps

•Electronic Newsletter•www.milton.ca/en/townhall/enewsletters.asp

•Email•paul.cripps@milton.ca

Milton Transit PerformanceMilton Transit Performance

2010‐2013Month‐to‐Month Trend AnalysisMonth to Month Trend Analysis

2010‐2013 Boardings (includes transfers)

40,000

2010 2013 Boardings (includes transfers)

30,000 

35,000 

40,000 

20,000 

25,000 

5,000

10,000 

15,000 

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5,000 

nuary

March

May July

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ary

March

May

Jan M

Septem

Novem

Jan M

Septem

Novem

Jan M

Septem

Novem

Jan M

2010‐2013 Contracted Service Hours

3 000

2010 2013 Contracted Service Hours

2,500 

3,000 

1,500 

2,000 

500 

1,000 

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uary

arch

May

July

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Janu Ma M J

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Novem

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Septem

Novem

Jan u Ma M

2010‐2013 Boardings (includes transfers)/ Contracted ServiceHour

16.00

18.00 

Contracted Service Hour

12.00 

14.00 

16.00 

6 00

8.00 

10.00 

2.00 

4.00 

6.00 

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March

May July

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rem

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March

May July

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March

May July

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March

May

Ja

Sept

Nove Ja

Sept

Nov e Ja

Sept

Nov e Ja

2010‐2013 Net Operating Cost / Revenue P T i (b li )

16.00 

Passenger Trips (bottom line)

12.00 

14.00 

6 00

8.00 

10.00 

2 00

4.00 

6.00 

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2.00 

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May July

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2010‐2013 R/C Ratio

30%

35%

20%

25%

15%

5%

10%

0%

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March

May July

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March

May July

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May July

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KEY PLAN

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2013 Monthly Ridership Key Performance Indicators (KPIs)JULY 2013Conventional Transit Operating DataService Hours - System-Wide, Year-over-Year

January February March Q1 April May June Q2 July August September Q3 October November December Q4 Total2013 2,406 2,078 2,142 6,625 2,296 2,296 2,087 6,678 2,296 2,191 4,487 - 17,791 2012 1,829 1,663 1,829 5,320 1,663 1,829 1,746 5,237 1,746 1,829 1,983 5,557 2,296 2,296 1,998 6,589 22,704 2011 1,742 1,579 1,912 5,233 1,663 1,746 1,829 5,237 1,663 1,829 1,746 5,237 1,663 1,829 1,746 5,238 20,945 2010 1,230            1,169            1,415            3,813 1,230          1,230           1,353          3,813 1,292           1,292          1,677          4,260 1,659          1,824          1,635          5,118 17,005

2013 Service Hours / Service Days Customer CommentsJanuary February March Q1 April May June Q2 July August September Q3 October November December Q4 TOTAL

1 Steeles/Martin 164.6 142.7 149.7 457.0 164.6 164.6 150.2 479.4 175.6 167.6 343.3 - 1,279.6 Count %2 Main 621.5 536.8 565.0 1,723.3 621.5 621.5 565.0 1,808.1 621.5 593.3 1,214.8 - 4,746.2 Mississauga Connections - 0%3 Trudeau 254.8 220.1 231.7 706.6 254.8 254.8 231.7 741.3 254.8 243.2 498.1 - 1,945.9 Wknd Service Request 15 4%4 Thompson/Clark 227.3 196.3 206.7 630.3 227.3 227.3 206.7 661.3 227.3 217.0 444.3 - 1,735.9 Evening Service Request - 0%5 Yates 251.2 216.9 228.3 696.4 251.2 251.2 228.3 730.7 251.2 239.8 490.9 - 1,918.1 Holiday Service Request 21 6%6 Scott 242.7 209.6 220.7 673.0 242.7 242.7 220.7 706.1 242.7 231.7 474.4 - 1,853.5 Fare Information 21 6%7 Harrison 230.3 198.9 209.3 638.5 230.3 230.3 209.3 669.9 230.3 219.8 450.1 - 1,758.5 PRESTO / GO Integration 79 21%8 Willmott 237 6 205 2 216 0 658 8 237 6 237 6 216 0 691 2 237 6 226 8 464 4 - 1 814 4 Route Information 33 9%

June

8 Willmott 237.6 205.2 216.0 658.8 237.6 237.6 216.0 691.2 237.6 226.8 464.4 - 1,814.4 Route Information 33 9%30 West Zone Evening Drop-Off 17.2 14.9 15.7 47.8 17.2 17.2 15.7 50.1 17.2 16.4 33.7 - 131.5 Accessible Transit 29 8%31 Central Zone Evening Drop-Off 19.8 17.1 18.0 54.9 19.8 19.8 18.0 57.6 19.8 18.9 38.7 - 151.2 Premium Outlet Mall 173 47%32 East Zone Evening Drop-Off 17.6 15.2 16.0 48.8 17.6 17.6 16.0 51.2 17.6 16.8 34.4 - 134.4 52 School Special 11.0 9.0 10.0 30.0 11.0 11.0 9.5 31.5 - - - - 61.5 61 Glen Eden Express 110.0 95.0 55.0 260.0 - - - - - - - - - - - - 260.0 Total Contracted Service Hours 2,405.7 2,077.7 2,142.0 6,625.4 2,295.7 2,295.7 2,087.0 6,678.4 2,295.7 2,191.4 - 4,487.1 - - - - 17,790.8

2013 Service Days 22.0 19.0 20.0 61.0 22.0 22.0 20.0 64.0 22.0 21.0 24.0 67.0 26.0 25.0 25.0 76.0 268.0

Conventional Transit Performance Data - System-Wide, Year-over-Year (includes Trans-Cab Ridership)Boardings Summary

January February March Q1 April May June Q2 July August September Q3 October November December Q4 Total2013 30,735 28,809 30,561 90,105 33,534 34,684 30,470 98,688 30,932 - - 30,932 - - - - 219,725 2012 24,556 25,490 26,465 76,511 24,536 26,627 24,159 75,322 22,979 21,822 26,941 71,742 31,697 33,480 25,136 90,313 313,888 2011 18,094 18,288 21,976 58,358 20,660 21,685 21,787 64,132 20,796 20,878 24,618 66,292 25,129 27,807 23,298 76,234 265,016 2010 12,214 9,427 10,472 32,113 12,772 10,434 11,221 34,427 11,685 11,091 15,348 38,124 17,606 20,314 16,055 53,975 158,639

TransfersJanuary February March Q1 April May June Q2 July August September Q3 October November December Q4 Total

2013 3,777 3,351 3,895 11,023 3,967 4,197 3,912 12,076 3,867 - - 3,867 - - - - 26,966 2012 3,630 3,374 3,249 10,253 3,048 3,182 2,967 9,197 3,184 3,115 3,175 9,474 3,860 3,816 3,274 10,950 39,874 2011 2,466 2,470 3,083 8,019 2,801 2,952 2,976 8,729 2,990 2,983 3,031 9,004 3,235 4,808 3,342 11,385 37,137 2010 1,763 1,276 1,199 4,238 1,470 1,257 1,403 4,130 1,490 1,500 2,089 5,079 2,336 2,520 2,284 7,140 20,587

Revenue Passenger Trips

371 100%

- Revenue Passenger Trips in July 2013 increased by 37% compared to 2012 levels.- Service hours in July 2013 increased by 31% compared to 2012 levels (extra service day, September changes).- School vacation season, road construction season.

January February March Q1 April May June Q2 July August September Q3 October November December Q4 Total2013 26,958 25,458 26,666 79,082 29,567 30,487 26,558 86,612 27,065 - - 27,065 - - - - 192,759 2012 20,926 22,116 23,216 66,258 21,488 23,445 21,192 66,125 19,795 18,707 23,766 62,268 27,837 29,664 21,862 79,363 274,014 2011 15,628 15,818 18,893 50,339 17,859 18,733 18,811 55,403 17,806 17,895 21,587 57,288 21,894 22,999 19,956 64,849 227,879 2010 10,451 8,151 9,273 27,875 11,302 9,177 9,818 30,297 10,195 9,591 13,259 33,045 15,270 17,794 13,771 46,835 138,052

Paratransit - Performance Data2013 Revenue Passenger Trips

January February March Q1 April May June Q2 July August September Q3 October November December Q4 TotalDoor-to-Door (A1 Rose Taxi) 1,571 1,287 1,346 4,204 1,508 1,881 1,903 5,292 1,972 - - 1,972 - - - - 11,468 Community Bus 127 157 160 444 154 173 171 498 145 - - 145 - - - - 1,087 Total 1,698 1,444 1,506 4,648 1,662 2,054 2,074 5,790 2,117 - - 2,117 - - - - 12,555 Page 1 of 3

2013 Monthly Ridership Key Performance Indicators (KPIs)JULY 2013

Conventional Transit Performance Data - Route-Specific, Monthly (includes Trans-Cab Ridership)Boardings

January February March Q1 April May June Q2 July August September Q3 October November December Q4 TOTAL1 Steeles/Martin 1,262 1,165 1,156 3,583 1,452 1,290 1,181 3,923 1,186 1,186 - 8,692 2 Main 8,126 7,450 8,367 23,943 8,503 9,003 8,285 25,791 8,916 8,916 - 58,650 3 Trudeau 3,590 3,866 3,914 11,370 4,536 4,936 3,809 13,281 3,366 3,366 - 28,017 4 Thompson/Clark 6,268 5,610 5,616 17,494 6,317 6,631 5,775 18,723 4,660 4,660 - 40,877 5 Yates 3,416 3,160 3,426 10,002 3,874 4,071 3,172 11,117 2,919 2,919 - 24,038 6 Scott 3,109 2,763 2,863 8,735 3,020 3,034 3,342 9,396 3,623 3,623 - 21,754 7 Harrison 2,918 2,621 3,092 8,631 3,428 3,370 2,647 9,445 3,794 3,794 - 21,870 8 Willmott 1,117 1,126 1,197 3,440 1,468 1,478 1,579 4,525 2,066 2,066 - 10,031 30 West Zone Evening Drop-Off 171 163 178 512 184 130 155 469 153 153 - 1,134 31 Central Zone Evening Drop-Off 108 110 131 349 122 87 82 291 112 112 - 752 32 East Zone Evening Drop-Off 151 129 152 432 172 134 119 425 137 137 - 994 52 School Special 429 569 438 1,436 458 520 324 1,302 - - - 2,738 61 Glen Eden Express 70 77 31 178 - - - - - - - 178

- - - - - Total 30,735 28,809 30,561 90,105 33,534 34,684 30,470 98,688 30,932 - - 30,932 - - - - 219,725

Transfers Transfer Rate, JulyJanuary February March Q1 April May June Q2 July August September Q3 October November December Q4 TOTAL %

1 Steeles/Martin 397 325 326 1,048 353 325 272 950 285 285 - 2,283 1 Steeles/Martin 24%2 Main 1,472 1,367 1,615 4,454 1,609 1,736 1,639 4,984 1,684 1,684 - 11,122 2 Main 19%3 Trudeau 273 278 368 919 341 391 448 1,180 423 423 - 2,522 3 Trudeau 13%4 Thompson/Clark 514 429 552 1,495 576 553 507 1,636 511 511 - 3,642 4 Thompson/Clark 11%5 Yates 428 339 409 1,176 393 462 359 1,214 277 277 - 2,667 5 Yates 9%6 Scott 260 173 187 620 177 217 234 628 191 191 - 1,439 6 Scott 5%7 Harrison 226 212 239 677 284 276 227 787 254 254 - 1,718 7 Harrison 7%8 Willmott 162 184 153 499 192 170 168 530 198 198 - 1,227 8 Willmott 10%30 West Zone Evening Drop-Off 4 1 6 11 4 9 9 22 4 4 - 37 30 West Zone Evening Drop-Off 3%31 Central Zone Evening Drop-Off 5 7 8 20 8 6 5 19 13 13 - 52 31 Central Zone Evening Drop-Off 12%32 East Zone Evening Drop-Off 21 9 27 57 28 41 29 98 27 27 - 182 32 East Zone Evening Drop-Off 20%52 School Special 1 10 - 11 2 11 15 28 - - - 39 52 School Special 0%61 Glen Eden Express 14 17 5 36 - - - - - - - 36 61 Glen Eden Express 0%

- - - - - Total 3,777 3,351 3,895 11,023 3,967 4,197 3,912 12,076 3,867 - - 3,867 - - - - 26,966 Total 13%

Revenue Passenger Trips Revenue Trips, JulyJanuary February March Q1 April May June Q2 July August September Q3 October November December Q4 TOTAL

1 Steeles/Martin 865 840 830 2,535 1,099 965 909 2,973 901 - - 901 - - - - 6,409 2 Main 6,654 6,083 6,752 19,489 6,894 7,267 6,646 20,807 7,232 - - 7,232 - - - - 47,528 3 Trudeau 3,317 3,588 3,546 10,451 4,195 4,545 3,361 12,101 2,943 - - 2,943 - - - - 25,495 4 Thompson/Clark 5,754 5,181 5,064 15,999 5,741 6,078 5,268 17,087 4,149 - - 4,149 - - - - 37,235

901 7,232 

2,943 4,149

5 Yates 2,988 2,821 3,017 8,826 3,481 3,609 2,813 9,903 2,642 - - 2,642 - - - - 21,371 6 Scott 2,849 2,590 2,676 8,115 2,843 2,817 3,108 8,768 3,432 - - 3,432 - - - - 20,315 7 Harrison 2,692 2,409 2,853 7,954 3,144 3,094 2,420 8,658 3,540 - - 3,540 - - - - 20,152 8 Willmott 955 942 1,044 2,941 1,276 1,308 1,411 3,995 1,868 - - 1,868 - - - - 8,804 30 West Zone Evening Drop-Off 167 162 172 501 180 121 146 447 149 - - 149 - - - - 1,097 31 Central Zone Evening Drop-Off 103 103 123 329 114 81 77 272 99 - - 99 - - - - 700 32 East Zone Evening Drop-Off 130 120 125 375 144 93 90 327 110 - - 110 - - - - 812 52 School Special 428 559 438 1,425 456 509 309 1,274 - - - - - - - - 2,699 61 Glen Eden Express 56 60 26 142 - - - - - - - - - - - - 142

- - - - - - - - - - - - - - - - - System-Wide Total 26,958 25,458 26,666 79,082 29,567 30,487 26,558 86,612 27,065 - - 27,065 - - - - 192,759

4,149 2,642 

3,432 3,540 

1,868 149 99 110 ‐‐

Page 2 of 3

2013 Monthly Ridership Key Performance Indicators (KPIs)JULY 2013

Conventional Performance Data - Route-Specific, MonthlyRevenue Passenger Trips Per Revenue Service Hour, Monthly RPT / RSH, July

January February March Q1 April May June Q2 July August September Q3 October November December Q4 TOTAL1 Steeles/Martin 5.3 5.9 5.5 5.5 6.7 5.9 6.1 6.2 5.1 - 5.1 6.8 2 Main 10.7 11.3 12.0 11.3 11.1 11.7 11.8 11.5 11.6 - 11.6 15.3 3 Trudeau 13.0 16.3 15.3 14.8 16.5 17.8 14.5 16.3 11.5 - 11.5 14.3 4 Thompson/Clark 25.3 26.4 24.5 25.4 25.3 26.7 25.5 25.8 18.3 - 18.3 28.3 5 Yates 11.9 13.0 13.2 12.7 13.9 14.4 12.3 13.6 10.5 - 10.5 15.2 6 Scott 11.7 12.4 12.1 12.1 11.7 11.6 14.1 12.4 14.1 - 14.1 14.6 7 Harrison 11.7 12.1 13.6 12.5 13.7 13.4 11.6 12.9 15.4 - 15.4 15.3 8 Willmott 4.0 4.6 4.8 4.5 5.4 5.5 6.5 5.8 7.9 - 7.9 6.6 30 West Zone Evening Drop-Off 9.7 10.9 11.0 10.5 10.4 7.0 9.3 8.9 8.6 - 8.6 3.7 31 Central Zone Evening Drop-Off 5.2 6.0 6.8 6.0 5.8 4.1 4.3 4.7 5.0 - 5.0 6.4 32 East Zone Evening Drop-Off 7.4 7.9 7.8 7.7 8.2 5.3 5.6 6.4 6.3 - 6.3 8.0 52 School Special 38.9 62.1 43.8 47.5 41.5 46.3 32.5 40.4 - - - 39.7 61 Glen Eden Express 0.5 0.6 0.5 0.5 - - - - - - 0.5

-

5.1 11.6 11.5 

18.3 10.5 

14.1 15.4 

7.9 8.6 

5.0 6.3 

‐‐

Total 11.2 12.3 12.4 11.9 12.9 13.3 12.7 13.0 11.8 - - 11.8 - - - - 14.5

Boardings, Peak vs Off-Peak, %

Peak Off-Peak Peak Off-Peak Peak Off-Peak Peak Off-Peak Peak Off-Peak Peak Off-Peak Peak Off-Peak Peak Off-Peak1 Steeles/Martin 83.0% 17.0% 80.3% 19.7% 84.0% 16.0% 82.4% 17.6% 77.8% 22.2% 80.5% 19.5% 77.6% 22.4% 79% 21%2 Main 54.1% 45.9% 59.0% 41.0% 52.8% 47.2% 55.3% 44.7% 53.8% 46.2% 54.5% 45.5% 49.3% 50.7% 53% 47%3 Trudeau 62.2% 37.8% 63.3% 36.7% 61.6% 38.4% 62.4% 37.6% 62.0% 38.0% 61.4% 38.6% 59.3% 40.7% 61% 39%4 Thompson/Clark 61.8% 38.2% 65.1% 34.9% 65.0% 35.0% 63.9% 36.1% 63.7% 36.3% 60.4% 39.6% 58.6% 41.4% 61% 39%5 Yates 68.1% 31.9% 69.7% 30.3% 67.5% 32.5% 68.4% 31.6% 68.4% 31.6% 65.4% 34.6% 61.8% 38.2% 65% 35%6 Scott 65.7% 34.3% 72.1% 27.9% 69.2% 30.8% 69.0% 31.0% 71.2% 28.8% 68.2% 31.8% 64.6% 35.4% 68% 32%7 Harrison 70.3% 29.7% 69.1% 30.9% 69.2% 30.8% 69.5% 30.5% 71.1% 28.9% 71.2% 28.8% 71.5% 28.5% 71% 29%8 Willmott 57.0% 43.0% 61.9% 38.1% 63.1% 36.9% 60.7% 39.3% 58.7% 41.3% 59.8% 40.2% 63.1% 36.9% 61% 39%30 West Zone Evening Drop-Off 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0% 100%31 Central Zone Evening Drop-Off 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 1.6% 98.4% 0.0% 100.0% 0.0% 100.0% 1% 99%32 East Zone Evening Drop-Off 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0% 100%52 School Special 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 0.0% 100.0% 10.6% 89.4% 0.0% 100.0% 4% 96%61 Glen Eden Express 71.4% 28.6% 83.1% 16.9% 90.3% 9.7% 81.6% 18.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0% 0%System-Wide 60.7% 39.3% 63.1% 36.9% 61.1% 38.9% 61.6% 38.4% 61.5% 38.5% 60.7% 39.3% 57.9% 42.1% 60% 40%

Peak Off-Peak Peak Off-Peak Peak Off-Peak Peak Off-Peak Peak Off-Peak Peak Off-Peak Peak Off-Peak Peak Off-Peak1 Steeles/Martin 78.5% 21.5%2 Main 47.1% 52.9%3 Trudeau 56.0% 44.0%4 Thompson/Clark 61.3% 38.7%

Q1January February March

July August September Q3

April May June Q2

October November December Q4

5 Yates 61.1% 38.9%6 Scott 57.3% 42.7%7 Harrison 65.2% 34.8%8 Willmott 56.1% 43.9%30 West Zone Evening Drop-Off 0.0% 100.0%31 Central Zone Evening Drop-Off 0.0% 100.0%32 East Zone Evening Drop-Off 0.0% 100.0%52 School Special 0.0% 0.0%61 Glen Eden Express 0.0% 0.0%System-Wide 56.1% 43.9%

Page 3 of 3

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Milton District Hospital

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Craig KielburgerHigh School

F

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A Town Hall 150 Mary St.

B Milton Leisure Centre

C Milton Sports Centre

D Milton Seniors’ Activity Centre 500 Childs Dr.

E Milton Centre for the Arts

F Milton Public Library

G Milton Public Library 945 Fourth Line

Transit Ticket Agents

Transit Routes

1A Industrial Special (west to east)

1B Industrial Special (east to west)

2 Main

3 Trudeau

4 Thompson/Clark

5 Yates

6 Scott

7 Harrison

8 Willmott

GO Transit Terminal (bus & train)