7/30/2019 Trends and Techniques Final

1/17

INDUSTRIAL ENGINEERING

QUALITY

POL IRWIN T. HEBIA

MMME

7/30/2019 Trends and Techniques Final

2/17

Industrial Engineering

is a branch ofengineering dealingwith the optimization of complex

Process

System

http://en.wikipedia.org/wiki/Engineeringhttp://en.wikipedia.org/wiki/Engineering

7/30/2019 Trends and Techniques Final

3/17

Industrial Engineering

It is concerned with the

-development, -improvement,

-evaluation-implementation

7/30/2019 Trends and Techniques Final

4/17

Quali ty

A product is said to be of good quality if it

works well in the equipment it was meant for.

in its most simple terms may be defined as

Conformance to requirements.

7/30/2019 Trends and Techniques Final

5/17

QUALITY REQUIREMENTS

Quality Control

Quality Assurance

Sampling inspection

7/30/2019 Trends and Techniques Final

6/17

There are 3 stages in consideration of Total

Quality of any product

1. Quality of Design

- tightness of the specifications for the product.

2. Quality of Conformance

- concerned with how well the manufactured

product conforms to the quality of design.

3. Quality of Performance

- concerned with how well the manufactured

product gives its performance

7/30/2019 Trends and Techniques Final

7/17

Qual ity Assurance & Qual ity Con tro l

Quality Assurance is for the

Process.

Quality Control is for the

Product.

7/30/2019 Trends and Techniques Final

8/17

Performance Measurement:

Design meaningful performance measures for

the key results areas.

Identify the critical success factors Develop methods and systems

Specify corrective action procedures.

Design reports for all levels of management.

7/30/2019 Trends and Techniques Final

9/17

Programs

Function effectively in a

diverse, multidisciplinary,

multi-ethnic andmultiple-gender teaming

7/30/2019 Trends and Techniques Final

10/17

Programs

Trainings

Seminars

7/30/2019 Trends and Techniques Final

11/17

Standards

Management planning system.

Forecasting procedures.

Budgeting and economic analyses.

Wage and salary plans

Incentive plans and other employeerelations systems.

Recruiting, training, and placement ofemployees.

7/30/2019 Trends and Techniques Final

12/17

Standards

Materials requirement planning.

Inventory control procedures.

Production scheduling. Dispatching (sending out)

Progress and status reporting.

Corrective action procedures.

7/30/2019 Trends and Techniques Final

13/17

Standards

Overall information system.

Quality control system.

Cost control and reduction

Resource allocation.

Organization design. Decision support systems.

7/30/2019 Trends and Techniques Final

14/17

NESTLECORPORATION

7/30/2019 Trends and Techniques Final

15/17

Nestle Quality Policy

Build trust by offering products and

services that match consumer expectation

and preference

Comply with all internal and external food

safety, regulatory and quality requirements

Gain a zero-defect, no-waste attitude by

everyone in our company

Make quality a group-wide objective

7/30/2019 Trends and Techniques Final

16/17

To Gain a zero-defect

PROGRAMS:

TRAININGS

SEMINARS

TO ACQUIRE GOOD QUALITY

AND GAIN ZERO DEFECTS.

7/30/2019 Trends and Techniques Final

17/17

Thank You!