Trends That Are Changing How We Work Now

Carol O'Hern

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• A lot of people get impatient with the pace of change. James Levine (1943- ; musician)

• Always remember that the future comes one day at a time. Dean Acheson (1893-1971)

Really?

Mobile deviceseverywhere

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Tablets

Mobile phones

• Mobile technology benefits:– Device - Mobility/ Convenience– Data - Access/ Apps/ Entertainment

• Changes to:– How we work– How we shop and purchase

Impact of Convenience

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Impact of convenience – instant access

Impact of instant convenience

• Need it now… do it now• Increased efficiency• Changing expectations

32 GB

Leveraging the cloud

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Cloud

• Software• Services• Document Storage• Email• ….Bring your own device

Source: smallbiztechnology.com

Cloud

Market size, expected to

surpass $61B by 2012.

Source: Research and Innovation

Concerns about Cyber Security

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Cyber security

• Personal devices are the #1 concern of IT• Identity theft and shredders… you can

destroy paper• How do you protect across multiple devices

and non-standard software?

Social Responsibility

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Social Responsibility

• Who do you trust?• Sustainability• Diversity and inclusion• Foundations/Giving• Local suppliers• Certifications

Telecommuting and

Collaboration

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Telecommuting

• Changing office spaces and tools• Mobile worker – product needs• Collaborative spaces– Online– Office

Collaborative Spaces

Accenture Offices

Healthy multi-tasking

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Managed print

• Departmental and group printers• Supplies requirements• Natural fit for managed print services

New Workplace culture

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New workplace culture

• Not in the office 9-5• Personal style• Personal concerns: Health, Eco, Family

Challenged Resources

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Challenged resources

• Doing more with less• Value of private label products

Changing Demographics

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Changing Demographics

• The future has started• Ages• Ethnicities• Different work styles• Collaboration styles

Source: AdAge Blogs

The Picture

Cloud

Cyber Security

Mobile

Managing Print

Convenience

Social Responsibility

Telecommuting/Collaboration

Challenged Resources

Changing DemographicsNew Culture

What does the future look like?

THANK YOU