ERNW GmbHEnno Rey, CEO of ERNW GmbH, is your TROOPERS host. But be assured: ERNW is more than a company, it’s a spirit every employee of Enno lives. So don’t hesitate to ask any of us to help you out at any point during your stay in Germany.

TROOPERS I08-12 March 2010, Heidelberg, GERMANY

MANUAL v.02

DEAR TROOPER,we’re happy to welcome you at Heidelberg for TROOPERS10.

I don’t know where to start.

When writing up such a manual,

you start realizing how much we all

organized for a single moment in

life.

Here’s what I know for sure: It’s

going to be a week full of IT-

Security awesomeness for you!

You’re a TROOPERYou fo l lowed the ca l l o f

progression. You won’t be the same

after this event - we all take it to the

next level. We’re going to learn,

discuss and think together with the

best of the community: Your

TROOPERS speakers from all over

the globe.

And before you can say knife,

you’re understanding the credo of

your TROOPERS patron ERNW:

“Living Security” You’ll feel it.

There’re challenges to tackle in

your businesses, but you made the

right call: From now on you are a

TROOPER in a wor ld of IT-

Insecurity.

Have a safe trip

To support you with your

journey to Heidelberg, we prepared

this document. Please let us know,

if there’s anything unclear to you.

We’re thrilled to see you soon!

Yours sincerely,

Florian Horsch & the

ERNW Crew

This year we take it to the next level.

Living Hospitality.

Living Passion.

Living Education.

Print Media Academy

HEIDELBERG

HEIDELBERG CASTLEThe Heidelberg Castle (in German language named: Schloss Heidelberg) is a famous ruin in Germany and landmark of Heidelberg. You got to see it!

OLD TOWNVisit the beautiful Old Town. Just walk up “Hauptstrasse” and have a look in all these little side streets. If you need some goodies for your lover back home, just

ask a local for “Zuckerladen” (Candy Shop @ Plöck 52). After that you should get a beer in “Untere Strasse” - you’ll find plenty of pubs here.

You should

visit the world-

famous

Heidelberg

Castle!

WEL

COM

E

VIA PLANE

When you followed our advice

you’ll land at Frankfurt Airport

(www.frankfurt-airport.com). Pick up

your luggage and pass the security.

Make your way towards

“ F r a n k f u r t F l u g h a f e n

Fernbahnhof” (Frankfurt Airport

long-distance station)

Shortly before you enter the

station, which is constructed out of

glass (see above), you pass the so-

called “AIRail Terminal” on your

left side. Go in there and get

yourself a ticket for the train to

“Heidelberg Hauptbahnhof”.

No te : The re a re

some connections over

the day, where you enter

the train and drive directly

to Heidelberg. Ask the

staff at the AIRail

Terminal for these.

With the ‘normal’

and more frequent

connection you have

to change t r a ins a t

“Mannheim Hauptbahnhof”

once.

Go into the station, orientate

yourself, choose the right track and

use the escalator to get to the

trains.

I f you took the d i rect

connection sit back and drive about

45 minutes to Heidelberg Main

Station.

If you took the connection

over “Mannheim”, exit the train after

~30 minutes at Mannheim Main

Station and change tracks/trains

accordingly to your ticket. NOTE:

You can always go to track 9 and

drive with “S3” to Heidelberg. Your

ticket is valid in any case.

Congratulat ions: You

arrive at Heidelberg Hauptbahnhof.

Read the next page to see how you

go on.

BY CAR

Please use your favorite maps

application (maps.google.com works

fine for Germany) and plan your trip

to one of the relevant addresses.

Your hotel or the Print Media

Academy (PMA) is maybe the best

choice to start with. Have a look on

the next page for addresses. TIP: To

find PMA just try to find Heidelberg

Main station - it’s right there.

BY BIKEWe at ERNW love bikes, but

you’ll have to find your own way ;)

HOW TO GET TO HEIDELBERGPLANE / CAR / BIKE

Quick Dictionary

Hauptbahnhof = main stationHauptbahnhof is often abbreviated as “Hbf.”

Deutsche Bahn = German train company

Ankuft = arrival

Abfahrt = departure

DEUTSCHE BAHN HOWTOPhone: +49 180 5 99 66 33

Web: http://www.bahn.com/i/view/USA/en/index.shtml

• Use the website above• Enter “Frankfurt(M) Flughafen Fernbf” as start and

“Heidelberg Hbf” as destination• If you want to, you can print your own e-ticket!

No need to hurry! German

trains drive VERY regularly.

HOTELSMarriott Heidelberg

We’re proud to work

together with one of the

fi n e s t h o t e l s i n

Heidelberg. It’s really

close to the Print

M e d i a A c a d e m y

(PMA) and offers our

speaker’s the much

needed rest after their

long flights. Have a

chat with them, when

you meet them during

breakfast - you often recognize

them by their proud display of their

s p e a k e r ’s s h i r t from various

hacker cons.

NH Heidelberg

Also very close to the PMA, this

hotel, nested into the historic

building of an old brewery, is by far

no t the wors t cho ice fo r

T R O O P E R S 1 0 . I t ' s w e l l

connected to public transport.

Crowne Plaza Heidelberg

T h e C r o w n e P l a z a H o t e l

Heidelberg is, due to its excellent city

location, the ideal starting point for

your visit in Heidelberg. And by

public transport it's just a couple of

minutes to the PMA and by foot

you're in the Old Town within 3

minutes. Great!

Hotel Holländer Hof

This hotel is located in the

middle of the historical Old

Town - center of medieval

Heidelberg, directly opposite to

the Old Bridge. It's a lovely

place with lot's of flair and

tradition. With public

transport you'll need 20

minutes to the Print

Media Academy.

ContactVangerowstrasse 1669115 Heidelberg, Germany

Phone: 0049 6221 908 0Fax: 0049 6221 908 660

You need

good rest -

conference life is

exhausting.

Print Media Academy

HeidelbergMain Station

Marriott Hotel

Kurfürsten Anlage

Vangerowstrasse

Lessingstrasse

Mitterm

aierstrasse

Emil-M

aier-Strasse

Bergheimerstrasse

Karl-Metz-Strasse

Alte Eppelheimer Strasse

! Neckar

Ernst-Walz-Brücke

Bluntschlistrasse

Kirchstrasse

QUICK MAP

COODS: (49°24'32.41"N / 8°40'21.22"E)

ContactBergheimer Strasse 9169115 HeidelbergGermany

Phone: 0049 6221 13270Mail: nhheidelberg@nh-hotels.com

COODS: ( 49°24'27.98"N / 8°40'58.49"E)

ContactKurfürstenanlage 169115 Heidelberg Germany

Phone: 0049 6221 9170Mail: crowneplazaheidelberg@whgeu.com

COODS: (49°24'24.27"N / 8°41'30.77"E)

Contact

Neckarstaden 6669117 HeidelbergGermany

Phone: 0049 6221 60500Mail: info@hollaender-hof.de

COODS: (49°24'47.19"N / 8°42'34.03"E)

About the workshopsThese workshops are special versions of ERNW’s workshop series.

We believe that a great teacher needs active practical experience and that’s the reason why we don’t have ‘solely teachers’ nor ‘solely IT practitioners’.

Everybody at ERNW is ‘in the field’ with customers as much as he teaches

- and that’s why we got excellent practitioners with unmatched teaching abilities.

OK, AND WHERE IS THE CONFERENCE?

The conference is taking place at

Print Media Academy. This modern

and beautiful building out of glass

and steel is owned by the world-

f a m o u s “ H e i d e l b e r g e r

Druckmaschinen AG” (largest global

p r in t ing press manufactu re r ) .

TROOPERS from all over the world

occupy this facility from 8-12. March

2010 and make it their base of high-

end IT-Security education.

How to get there

From Heidelberg Main Station it’s

just a walk across the street. From

Marriott Hotel and NH Hotel it’s a five

minute walk. Please refer to the map

on the previous page.

Where to park your carAs we’re at ERNW

like to use “Deutsche

Bahn”, we strongly

recommend to travel by

train. If you’re dependent

on your car, park it at your

hotel and come to PMA by

public transport (Line 5 or 24 to

“Hauptbahnhof”). If you want to

park near the conference, there’s

a car park “P18” signposted.

TIP: Don’t try to park for free

on the big parking area of LIDL

supermarket - it’s not for free

anymore when they towed you.

And they do that pretty good!

Print Media AcademyKurfürsten-Anlage 52-6069115 HeidelbergGermanyPhone: 0049 6221 9200Website: www.print-media-academy.com

You can’t miss it, when walking out of

Heidelberg main station!

There might be another reason,

why you can’t miss the building.

HINT: It’s two times 10x10 meters big.

COODS: (49°24'17.89"N / 8°40'38.24"E)

TROOPERS10 STARTS WITH WORKSHOPS

When you booked one of the

t h r e e h i g h - e n d T R O O P E R S

workshops you:

a) did the right thing.

b) you’re a TROOPER two days

before everybody else is.

Day#1

We open up the registration

desks in the PMA lobby at 9:30am.

You better grab a coffee and get

ready to meet your workshop

instructors. Workshops start at 10am

and take place at the coolest

workshop rooms you’ve ever seen.

After a lunch break at 12:30pm we

finish it up around 16:30pm.

Day#2At Tuesday we

already start at 9am.

Again we call it a day

at 16:30pm, but you

could take a tram to

the Old

Town and

have a

coffee at

Heidelberg

CONFERENCE AGENDAWe open up the registration desk in the lobby of

Print Media Academy (PMA) at 8am. There

you’ll get a survival pack for your days in

Heidelberg and your TROOPERS name

badge. Grab yourself a coffee and have a

little snack until the fun begins with Pete

H e r z o g ’s K e y n o t e “ S e c u r i t y f o r

Superheroes. He’s presenting at the ‘Red

Pebble’ Auditorium at the ground floor.

Then the masses split - you’re free to choose from

our two tracks ‘Attacks & Research’ and ‘Defense &

Management’. The second track (Defense &

Management) takes place at 3rd floor. Between

our two presentation rooms you’ll find a

whole floor full of seats to relax and chat

with other TROOPERS. This is the place

where we meet for snacks, drinks and

later for lunch.

Don’t miss the shared dinner at Wednesday

evening, you’re invited to by ERNW. After eating at

“Kulturbrauerei” a hearty meal come back to PMA for a

round of PacketWars!

Most Recent AgendaPlease have a look at www.troopers.de for the most recent agenda.

During the conference we’re announcing near term changes via Twitter (@WEareTROOPERS). Please bookmark www.twitter.com/wearetroopers and use #troopers10 exclusively as tag, when joining the chattering.

OVERVIEW MON/TUE WEDNESDAY THURSDAY FRIDAY

WorkshopsThere’s a set of workshops in two of these fancy conference rooms at PMA.

Morning Run - 7am

Conference Day#1 - 9am

Shared Dinner - 6:30pm

PacketWars™ - 9:30pm

Conference Day#2 - 9am till 5pm

Round Tables- 9am till 12:30pm

DON’T WORRY

TOO MUCH, WHEN

MISSING A TALK IN

ANOTHER TRACK -

CAMERAS ARE

SHOOTING ALL THE

ACTION!

WWW.TROOPERS.DEFollow us!

PacketWars™Don’t miss it: The third PacketWars on German soil - Hacking contest at

its finest. Brought to you by the legendary Bryan Fite.

So what is it?

On www.packetwars.com it reads like this:

“PacketWars is an intense, real-time information warfare simulation.

Unlike other “capture the flag” games, the battlegrounds featured in

PacketWars use the same software and hardware you would encounter in the

real world.

PacketWars is designed to operate like a sport. Think Formula One

Racing meets professional golf with a dash of Ultimate Fighting thrown in for

good measure. Serious fun!

The 21st Century sport of PacketWars is sponsor driven. Sponsors are

recruited based on a rigorous assessment process, ensuring alignment with

our technical requirements, corporate values and strategic vision.

Please consider our relationships with our sponsors as an endorsement

of their offerings. They Rock – Full Stop!

DON’T

MISS IT!

Wednesday,

9:30pm PMA

Can I play or watch? YES and YES! We’re hoping for active participation! Hack and drink beer, or just drink beer.

Confirmed teams: - ERNW Team - squareroots from University Mannheim

Proposed teams:- Speaker Team- Attendee Team

IMPRESSIONS

”

USA 2008, ERNW wins 1st place

CHEAT SHEETDon’t hesitate to call for help!

OK, here’s the deal: If anything

unexpected happens or you need to

know something related to

TROOPERS10 and you think that

somebody from ERNW could help you,

let me know! There’s a solution for

everything. Call me day and night -

we want you to enjoy your stay at

Heidelberg so we’re happy to help you

tackling every problem that gets into your way.

Florian Horsch

✉ fhorsch@ernw.de☏ +49 151 16227555

Time

Local Time

Greenwich Mean Time (GMT) + 1

Financial

Currency

Euro (EUR; symbol € ) = 100 cents.

Notes are in denominations of €500,

200, 100, 50, 20, 10 and 5. Coins are

in denominations of €2 and 1, and 50,

20, 10, 5, 2 and 1 cents.

Cheques are very rarely used.

Currency Exchange

Foreign currencies and traveler's

cheques can be exchanged at banks,

bureaux de change, post offices,

airports, railway

stations, ports and major hotels at the

official exchange rates.

Credit/Debit Cards and ATMs

These are widely accepted in most

shops, petrol stations, restaurants

and hotels. All major credit cards are

accepted, but it is advisable to carry

cash as well.

Traveler's Cheques

Generally provide the best rate of

exchange. To avoid addit ional

exchange rate charges, travelers are

advised to take traveler's cheques in

Euros, Pounds Sterling or US Dollars.

Visitors are advised to have their

traveler's cheques exchanged at

bureaux de change as banks often

refuse to change them and they are

not accepted as payment in stores.

Banking Hours

Generally Mon-Fri 08:30-13:00 and

14:00-16:00, Thursday 08:30-13:00

and 14:30-17:30 in main cities. Main

branches do not close for lunch.

Bureaux de change in airports and

main railway stations are open

06:00-22:00.

Exchange Rate Indicators

Date 3rd March 2010

£1.00 = €1.10

$1.00 = €0.73

Telecommunications

Emergency Numbers

Police 110

Ambulance 112

Fire 112

Dialing Codes

Country Code: 49

International Direct Dialing Prefix: 00e.g. You call 00 [your country code] [local-code]

[number] to reach people in foreign countries

National Direct Dialing: 0 e.g. My number is alternatively 0151 16227555

from within Germany.

FOR INTERNATIONAL ATTENDEES

APPENDIX

NOW GET YOUR STUFF READY AND COME TO HEIDELBERGTROOPERS10 - This time it’s a home match.

Stay fit!

Don’t forget your running

shoes as Enno likes to lead

the pack up the beautiful

‘Philosopher’s Way’ - see:

http://troopers.de/content/

e3/e780/index_eng.html

We meet at Marriott lobby,

Wednesday 7am. Get ready!

✄

OFFICIALTROOPERS JOKERIf you are desperately lost in Germany, just show this widely known and

well-accepted Joker card to a random person and she (OK, it could be a

dude, too) should help you instantly. Let us know if it worked for you.

Guten Tag liebe Unbekannte, lieber Unbekannter,

ich bin ein hoch qualifizierter IT-Security Spezialist auf Deutschlandreise. Da ich mich gerade verlaufen habe und nicht weiter weiß, biete ich dir folgendes an: Hilf mir, und ich befreie dafür dein Computer von Viren & Würmern.

Vielen Dank! Fill in your name here.

Reprints are not allowed, and more importantly, not recommended.

10k Morning Run - Wednesday 7am

Marriott Lobby

LAST RESORT FOR INTERNATIONAL ATTENDEES: PRINT, CUT OUT, FILL IN YOUR NAME, USE IT!

Views from Philosopher’s Way