Truck Self Service Desk

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Instructions new truck Self Service Desk (SSD) at the PSA Antwerp / MPET terminals

Terminals and planned implementation:

MPET K1742 – installation completed

PSAA K913 & K869 – under construction

Location of the SSDs:

These will be placed in the same area as the old appliances.

They will be labeled “Desk A”

New applications:

- Touch screen instead of keyboard - Finger scan is integrated - Scanning of customs documents is possible (MRN numbers) - Ticket printer instead of A4 sheets - New applications on the display:

o Safety instructions and short quiz o ADR checklist

Scan your

finger

Scan document

Place your Alfapass

here

Instructions are being

printed

Enter your

information

Truck Self Service Desk

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How to proceed?

- Choose your language

- Place your Alfapass at the indicated position.

- Put your finger on the scanning glass.

- If applicable, follow the safety instructions

- Answer the questions of the quiz

- Enter your TAR code(s).

- Follow the instructions on the display.

- At the end, you take the printed ticket with the instructions.

The highlights:

- TAR kiosk: write down the TAR after you have entered the information. You must enter it in the SSD yourself. (Even better: make the TAR in advance)

- ADR: If you have the necessary ADR certificates, register them at Alfapass. If the information cannot be read, it might be necessary to go first to the problem desk.

- Safety instructions/-quiz: You will get 5 questions after the instructions. If you have not answered them correctly, you will get another 5 questions. This can be repeated three times,

but then, you will have to watch the video for the second time. Again, two attempts are

being offered to complete an error-free quiz.

If a driver still fails to complete this task, he will not be allowed at the terminal, on that day.

- Scanning of Documents: Concerns the scanning of documents, accompanying export containers.

EX document – Just hold the MRN barcode to the scanner.

T document - MRN scanning is only possible if Antwerp is the Office of Issue.

NB: This will not be active in the first phase.

- Name of transport company: Some companies are known by several names and acronyms. The driver will only be able to use 1 name per company : the name, which is used as standard

in our system (and thus, also in ePortal / TAMS) - maximum 7 characters.

- Problem desk: remains available for problems that are solvable, within their field.