flymango.com Why not today? We will fly your bike to/from Cape Town via Johannesburg, Durban or Bloemfontein for only R300 (one way trip), R350 for a tandem bike, if paid through our Call Centre or via www.flymango.com. If paid at an airport Mango Guest Service desk, the cost will be R365 (one way trip) or R400 for a tandem bike. This charge is over and above your airfare. To minimise admin and avoid long queues, we recommend that you book and pay for your flight and bike transport fee at the same time. The most efficient ways of doing this are: • Online 24/7 at www.flymango.com • Telephonically 07h00 to 21h00 via the Mango Call Centre +27 (0)86 100 1234 • Mango Mobi-App • Online at www.bidaircargo.com. Note: SAA Codeshare Guests may only pay the bike transport fee at an airport Mango Guest Service desk or their nearest Pick n Pay outlet. When booking your flight, be sure to advise you’ll be bringing your bike so that we can plan ahead for you. Trust Mango to get your bike to the Cape Argus Pick n Pay Cycle Tour in one piece Here’s why you and your bike should be flying with us. • Secure and safe bike storage premises. • Dropping-off and picking-up your bike is simple and convenient. • Your bike doesn’t form part of your checked baggage. • We guarantee that your bike will be back at your collection point within four (4) days of leaving Cape Town. • You can track your bike online via the BidAir Cargo website or telephonically if flying from/ to Bloemfontein & Lanseria. • We’ll transport your bike carefully and safely. • Affordable pricing from R300, one way trip, or R350 for a tandem. • Easy, quick booking and payment options. The efficient and safe carriage of your bike to and from Cape Town is of prime importance to us and we will make every endeavour to ensure that your bike receives appropriate care and handling. Here are some tips to ensure your bike touches down as safely as it took off. • It must be securely packed and placed in a bike bag or box to prevent possible damage. Special boxes or bags are obtainable from most bike outlets and this is the only form of packaging allowed: we cannot accept bikes packed in bubble wrap and/or plastic wrapping. • For ease of handling, pack your bike as follows: turn the handlebars parallel to the frame, remove pedals (or turn inward), deflate tyres and put the seat down. • Remove and transport all electronic equipment separately. • Please ensure that the box or bag is clearly marked with your name, contact details, flight number and Mango booking reference number. • CO2 canisters (compressed air cartridges) are considered ‘Dangerous Goods’, thus only two canisters per person are allowed as carry- on baggage on the plane. CO2 canisters are not allowed as checked baggage. The current Terms and Conditions pertaining to the refusal and limitation of carriage shall apply. • Wheels, rims, frames and/or any other equipment must be checked-in as they do not comply with IATA carry-on bagage regulations. No exceptions will be entertained. • All bikes will be subject to a security check. Please ensure that you have the key to unlock your bike bag or, if using a box, bring sufficient tape to retape it securely once the security check is completed. • Kindly note that Mango accepts no liability for the loss of or damage to any bike, spares or equipment, in part or whole, in accordance with our Terms and Conditions of Carriage. For additional peace of mind, we suggest you purchase travel insurance to insure your bike. • Mango Airline’s standard Terms and Conditions apply. Packing, care and handling. Costs, bookings and payments.
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flymango.com Why not today?
We will fly your bike to/from Cape Town via Johannesburg, Durban or Bloemfontein for only R300 (one way trip), R350 for a tandem bike, if paid through our Call Centre or via www.flymango.com.
If paid at an airport Mango Guest Service desk, the cost will be R365 (one way trip) or R400 for a tandem bike. This charge is over and above your airfare. To minimise admin and avoid long queues, we recommend that you book and pay for your flight and bike transport fee at the same time. The most efficient ways of doing this are:
• Online 24/7 at www.flymango.com
• Telephonically 07h00 to 21h00 via the Mango Call Centre +27 (0)86 100 1234
• Mango Mobi-App
• Online at www.bidaircargo.com. Note: SAA Codeshare Guests may only pay the bike transport fee at an airport Mango Guest Service desk or their nearest Pick n Pay outlet. When booking your flight, be sure to advise you’ll be bringing your bike so that we can plan ahead for you.
Trust Mango to get your bike to the Cape Argus Pick n Pay Cycle Tour in one piece
Here’s why you and your bike should be flying with us. • Secure and safe bike storage premises.
• Dropping-off and picking-up your bike is simple and convenient.
• Your bike doesn’t form part of your checked baggage.
• We guarantee that your bike will be back at your collection point within four (4) days of leaving Cape Town.
• You can track your bike online via the BidAir Cargo website or telephonically if flying from/to Bloemfontein & Lanseria.
• We’ll transport your bike carefully and safely.
• Affordable pricing from R300, one way trip, or R350 for a tandem.
• Easy, quick booking and payment options.
The efficient and safe carriage of your bike to and from Cape Town is of prime importance to us and we will make every endeavour to ensure that your bike receives appropriate care and handling. Here are some tips to ensure your bike touches down as safely as it took off.
• It must be securely packed and placed in a bike bag or box to prevent possible damage. Special boxes or bags are obtainable from most bike outlets and this is the only form of packaging allowed: we cannot accept bikes packed in bubble wrap and/or plastic wrapping. • For ease of handling, pack your bike as follows: turn the handlebars parallel to the frame, remove pedals (or turn inward), deflate tyres and put the seat down. • Remove and transport all electronic equipment separately.
• Please ensure that the box or bag is clearly marked with your name, contact details, flight number and Mango booking reference number.
• CO2 canisters (compressed air cartridges) are considered ‘Dangerous Goods’, thus only two canisters per person are allowed as carry-on baggage on the plane. CO2 canisters are not allowed as checked baggage. The current Terms and Conditions pertaining to the refusal and limitation of carriage shall apply. • Wheels, rims, frames and/or any other equipment must be checked-in as they do not comply with IATA carry-on bagage regulations. No exceptions will be entertained. • All bikes will be subject to a security check. Please ensure that you have the key to unlock your bike bag or, if using a box, bring sufficient tape to retape it securely once the security check is completed. • Kindly note that Mango accepts no liability for the loss of or damage to any bike, spares or equipment, in part or whole, in accordance with our Terms and Conditions of Carriage. For additional peace of mind, we suggest you purchase travel insurance to insure your bike. • Mango Airline’s standard Terms and Conditions apply.
Packing, care and handling.
Costs, bookings and payments.
flymango.com Why not today?
General
• Please note that you can only drop-off or collect your bike at the airport stated on your booking. • Bikes may not be collected at any of the collection points by family members, friends or colleagues. We will only release your bike to you personally, on presentation of the relevant documents (see documentation requirements). • Although we will try, we cannot guarantee that you and your bike will be transported to/from Cape Town on the same flight.
• Due to limited freight space on our aircraft, please be patient and allow up to four (4) days for the delivery of your bike to Cape Town. • Do NOT travel long distances to collect your bike unless you know it has arrived at the collection point. You can track your bike via its waybill number on the BidAir Cargo website - www.bidaircargo.com. (Guests from Lanseria must call +27 (0)11 367 0470 - 07h00 to 21h00 Mon to Sun, 07h00 to 20h00 Sat - to track their bikes. Bloemfontein Guests must call +27 (0)87 310 4019 - 09h00 to 14h00 Mon to Sat.)
• Please be patient when waiting for the delivery of your bike - it may take a while to locate your bike from the storage area.
• Whereas cyclists and bikes arrive in Cape Town over a period of a few days, most cyclists return on the Sunday/Monday after the event. Due to the vast number of bikes transported, it may take up to four (4) days before your bike arrives back at your collection point.
• If you are travelling onward to another destination, it is essential that you advise Mango in advance, and every endeavour will be made to prioritise the delivery of your bike to the collection point, for you to collect for your onward journey. Proof of travel arrangements would be required and Mango cannot guarantee delivery prior to the four-day waiting period.
• Bike transportation proof of payment
• Flight booking confirmation
• Valid ID document/passport or SA driver’s licence.
• BidAir Cargo waybill (or baggage claim tag if flying from/to Bloemfontein or Lanseria) - applicable only to collection points.
• Please see below the full schedule of bike drop-off/collection dates, times and deadlines specific to Johannesburg (ORT and Lanseria departure points), Durban and Bloemfontein and destination city Cape Town.
• We recommend you print this schedule - together with this overview document - for easy reference.
Airport drop-off/collection procedures.
Documentation requirements.You must present the following documents at all drop-off and collection points:
Bike drop-off/collection schedule and guidelines.
flymango.com Why not today?
FLYING MANGO TO THE CAPE ARGUS PICK N PAY CYCLE TOUR: BIKE DROP-OFF/COLLECTION SCHEDULE AND GUIDELINES
DEPARTING FROM/RETURNING TO
ACTIVITIES Johannesburg: OR Tambo Johannesburg: Lanseria Durban Bloemfontein
Departure airport drop-off point Johannesburg BidAir Cargo Warehouse Lanseria Airport Drop-off point Enter the public parking area and follow directional signage
Departure airport drop-off times 08h00 to 18h00 Sunday 28 February to Friday 4 March 2016Mango will also accept your bike on Saturday 5 March, but will not be liable for late delivery of your bike to Cape Town
Saturday 27 February to Friday 4 March 2016: 06h00 to 19h00 Monday to Friday, 07h00 to 17h00 Saturday and Sunday. Mango will also accept your bike on Saturday 5 March, but will not be liable for late delivery of your bike to Cape Town
08h00 to 18h00 Sunday 28 February to Friday 4 March 2016Mango will also accept your bike on Saturday 5 March, but will not be liable for late delivery of your bike to Cape Town
09h00 to 14h00 Monday 29 February to Thursday 3 March 2016All bikes MUST have been handed in by no later than 14h00 Thursday 3 March
Cape Town collection point, times and deadline
• Prior to 2 March, bikes can be collected from the BidAir Cargo Warehouse• From 2 March, bikes can be collected from the Mango/BidAir area in the multi-storey car park no 1 (the first car park as you enter the airport)• Hours of collection (both venues): 08h00 to 20h00 Monday to Saturday or 08h00 to 18h00 SundayMango accepts no responsibility for bikes not collected by 18h00 on Saturday 5 March. Bikes not collected will be impounded but not returned to the originating airport. Cyclists will be responsible for all costs arising from storage, transportation and safekeeping of bikes not collected
Cape Town drop-off point and times • Specially-designated Mango/BidAir area in the multi-storey car park no 1 (the first car park as you enter the airport)• 12h00 to 22h00 Sunday 6 March• 04h00 to 22h00 Monday 7 March• 07h00 to 20h00 Tuesday 8 March and Wednesday 9 March
Arrival airport collection point Johannesburg BidAir Cargo Warehouse Lanseria Airport Drop-off point Enter the public parking area and follow directional signage
Arrival airport collection times 08h00 to 19h00 Monday 7 March to Friday 11 March
07h00 to 21h00 Monday 7 March to Wednesday 16 March, 07h00 to 20h00 Saturday 12 March
08h00 to 19h00 Monday 7 March to Friday 11 March
09h00 to 14h00 Monday 7 March to Friday 11 March
Arrival airport collection deadline Bikes not collected by 19h00 on Friday 11 March will be impounded and a fee levied*
Bikes not collected by 21h00 on Wednesday 16 March will be impounded and a fee levied*
Bikes not collected by 19h00 on Friday 11 March will be impounded and a fee levied*
Bikes not collected by 14h00 Friday 11 March will be impounded and a fee levied*
*Late collection chargesBike owners will be charged R500 per day for all costs arising from storage, transportation and safekeeping of bikes not collected within the stated time
# Documentation requirementsYou must present the following documents at all drop-off and collection points: • bike transportation proof of payment• flight booking confirmation• valid ID document/passport or SA driver’s licence • BidAir Cargo waybill (or baggage claim tag if flying from/to Bloemfontein or Lanseria) – applicable only to collection points
flymango.com Why not today?
• Take the AIRPORT APPROACH turnoff (Exit 16) off the N2
• Follow the road towards the airport
• Keep in the FAR RIGHT HAND LANE
• You will run parallel to the BP garage
• You will come to a small traffi c circle – drive as if you are going straight over it
• You will drive over three speed bumps
• Follow the road for +/- 1 km
• We are the fi fth turning on the right hand side
• You will see security booms in front of you
• We are straight in front of the security booms
• Head southwest on the N2 (towards Stanger), to the King Shaka International Airport
• Take exit Dube Trade Port/King Shaka International Airport partial toll road
• Head straight through past the fi rst set oftraffi c lights where the signboard reads “Car Rentals”. Pass the second set of traffi c lights, signboard reads “Shaded Parking”
• At the third set of traffi c lights, turn right where signboard reads “Dube Trade Port/Cargo Terminal”
• Continue down the road, fi rst landmark is Avis Car Rentals, second landmark is the ATNS building (white Air Traffi c Control Tower)
• Pass the fi rst right entrance which is the ATNS entrance; continue to the second entrance on the right which is the security area, kindly en-sure you have a valid SA driver’s licence or ID document
• Drive through and park in the open parking, then proceed to door no 1 marked “BidAir Cargo”
Directions to BidAir Cargo Branch Cape Town
Directions to BidAir Cargo Branch Durban
GPS Co-ordinates: 29° 36’ 19.17” 31° 6’ 53.68”
Please feel free to contact us on +27 (0)32 815 2316,08h00 to 19h00 Mon to Fri.
GPS Co-Ordinates: S 33 57.703 E 018 35.668
Please feel free to contact us on +27 (0)21 935 6100, 08h00 to 20h00 Mon to Sat, 08h00 to 18h00 Sun.
flymango.com Why not today?
• Coming from Johannesburg, take the R24 and follow the signs for the R21 towards Pre-toria past the passenger terminal at the airport
• On the R21 to Pretoria, take the first off ramp (Voortrekker Road/Kempton Park turnoff)
• Turn right and go under the ramp and continue straight through a set of traffic lights. Follow the curve of the road for about 150 metres, on your left hand side you will see a security check in.
• Once signed-in, look straight ahead and you will see the BidAir Cargo logo above Warehouses 7-8
If you require any further information, please contact any of the following numbers.
• Mango Call Centre General Enquiries +27 (0)86 100 1234, 07h00 to 21h00
• Lanseria Baggage Office +27 (0)11 367 0470, 07h00 to 21h00 Mon to Sun, 07h00 to 20h00 Sat
• Mango Baggage Enquiries Bloemfontein International Airport +27 (0)87 310 4019, 09h00 to 14h00 Mon to Sat
Directions to BidAir Cargo Branch OR Tambo
GPS Co-ordinates: 26° 06’ 48” S 28° 14’ 23” E
Please feel free to contact us on +27 (0)11 230 4600,08h00 to 19h00 Mon to Fri.
