Tuning Exchange 2010: Sizing, Virtualization, Large Mailboxes and Super Dense Solutions

Azaleos Webinar

February 24th , 2010

Today’s Agenda

• Introductions & The Azaleos Solution Scott Gode, Vice President of Product Management & Marketing,

Azaleos• Tuning Exchange 2010

Lee Dumas, Executive Director of Architecture, Azaleos• Topic Focus Areas:

Sizing for Different Environments and Workloads Exchange and Blades/Super Dense Solutions Virtualizing Exchange Large Mailbox support Backups and Storage Strategies

• Q&APLEASE SAVE YOUR QUESTIONS TO THE END

Stick Around to the End of the Webinar to be

Eligible for a FREE E’10 Assessment

Azaleos Corporation

Who We Are What We Do Who We Serve

• Founded in 2004, HQ in Seattle, WA

• Microsoft heritage --- Exchange , OCS, AD and SharePoint experts

• Geographically dispersed NOCs (Seattle, Charlotte)

• One of Microsoft’s Top 35 Partners nationally

• Software + Services company

• Award-winning solutions profiled by Gartner, eWeek, Windows ITPro and others

• Remote management and monitoring on-premise Exchange, Active Directory, OCS and SharePoint

– Email and Data Archiving– Business Continuity– Anti-Virus/Anti-Spam– Mobile device management– Storage management– Microsoft BPOS– Managed Hybrid Services

• 24/7/365 proactive service and expert support

• 99.9%+ (min.) service uptime

• Turnkey physical or virtual systems based on industry standards

• Professional Consulting services for Exchange, SharePoint, OCS, Active Directory and Microsoft Online

• Companies looking to reduce cost and complexity around messaging & collaboration systems while maintaining visibility and control

• On-Premise and/or Co-Lo Datacenter infrastructures

• Performed services for 400+ companies, ranging from midmarket to Fortune 500

• More than 2M mailboxes migrated

• Projects ranging from 250 to 30,000+ mailboxes/users

• 24/7/365 support for customers ranging across 5 continents

• 98% Customer Retention

The Azaleos Solution

1. Remote Managed Services Staffed by Exchange/SharePoint/OCS experts 24X7 (MCA/Ranger certifications) Proactive Monitoring specific to the messaging/UC environment (Exchange,

SharePoint, OCS, AD, ……Server Stats, Storage, Network, etc.)

2. Microsoft Application Server “Appliance” On Premise, Turnkey Microsoft Exchange, OCS & SharePoint Delivers and Integrates Windows, AD, Exchange/SharePoint/OCS and

Management/Monitoring/Reporting software on a single platform Can be delivered as a physical or virtual infrastructure

3. Full Consulting Services Introductory Assessment or HealthCheck services System architecture planning Deployment & Migration Planning & Execution

• MSFT to MSFT (Exchange ‘03 to ’07; WSS to MOSS; LCS to OCS)

• Competitive (Notes & Groupwise) to Microsoft

How We Do It: ViewX Technology

Real-time view of server health by locationMonitored 24/7/365 by certified Microsoft technology experts

Full Patch and Service Pack Management, Bug Fixes

QA testing of Hotfixes and Patches on identical hardware prior to rollout in customer environment

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Summary of all systems monitored

Real-time view of load and capacity by serverAutomated daily backup and snapshotsOptions for business continuity and disaster recovery

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Status of current alertsOver 7000 data points monitored per minute

System send/receives data every minute- we’ll know about issues before

your users will!

4Tickets & Cases:70% of cases resolved by tech who answers the phone95% of issues resolved in 4 hours or less

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Alert Summary:System logs all alert records by status, available for viewing anytime in real-time

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Best-in-Class:Full R&D department dedicated to ensuring product meets growing customer needs

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Chiquita BrandsMatt Cain, Gartner

• “While relatively new, the Azaleos approach to e-mail deployment offers an alternative to a premises-based or hosted provisioning model.”

• “… organizations should examine Azaleos if premises-based Exchange servers are required and if Exchange management skills are absent.”

• “Uptime has been perfect…”

•  “Chiquita believed it would have had to hire an additional head count to manage Exchange, which it avoided since Azaleos is managing the servers.”

•  “The Azaleos approach to server deployment and management works.”

Exchange 2010 and You

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Topics for Today

• Sizing for Different Environments and Workloads

• Virtualizing Exchange

• Large Mailbox support

• Exchange and Blades/Super Dense Solutions

• Backups and Storage Strategies

Exchange 2010 Sizing

• Large Mailbox Load Smaller is more expensive

• Multiple Database copies DB Copy Impact

• Backup Intervals How often is to often

• BES (BlackBerry Enterprise Server) Still a big impact

• Third Party Applications Outlook Plug-ins

• Online Mode Huge impact

Super Dense Solutions

• Blades combined with Virtualization Multi Core / Large Memory Consolidate Power 10Gb Ethernet

• High Density Disk 2TB disk No need for RAID Disk is a database Linear Growth Small footprint

• Gotcha Power and AC Single point of failure ?

Virtualizing Exchange

• Good Idea for Small to medium size servers Hyper-V vs. Vmware

• HUB/CAS Roles Great Candidate for Virtualization

• Live Migration / VMotion Multiple layers of clustering is bad Just because you can doesn't mean you should

Large Mailboxes

• What is a “large” mailbox 1GB is the entry point 10GB will be common place

• Limiting Factors Outlook OST file Re-sync times Backup infrastructure

• Does Archiving help ?

Backup and Storage Strategy

• Get rid of tape Old technology, not reliable, too slow Streaming backup does not exist in Exchange 2010

• Consider disk-disk replication Off-site storage Pseudo-DR

• Storage Strategy Stay low cost Large Mailboxes on SATA Don’t throw away your SAN

OFFER:FREE Exchange 2010 Assessment • The perfect way to jumpstart and explore your entry point to Exchange 2010 --- a

$10K value• Random Drawing of 3 winners from Webinar Attendees• Submit your entry by filling out the Contact Form at

(http://www.azaleos.com/contact.aspx) and writing “FREE Exchange 2010” in the comments field

The Azaleos Advantage• Low TCO: Azaleos scales across hundreds of systems and thousands of seats to keep costs low

• Decreased Complexity: 7x24 Remote Monitoring, Management & Expert Support

• Exchange Expertise: No other provider can monitor & manage like Azaleos

• No Risk, No Lock In: Earning your business every month

Questions and Offer