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©2013 Sequent Learning Networks
Webinar: July 2013
“Turning Strategy Into Action:Using Product Line Strategies to Drive Your
Organization’s Success”
Presenter: Bob Caporale
©2013 Sequent Learning Networks
• Currently serves as President of Sequent Learning Networksand the Product Management Executive Board
• Over 20 years experience in Product Management, Marketing, and Strategic Development
• Held President/General Manager positions and executive level positions in Product Management, Marketing, Engineering and R&D for large (>$2B) global corporations
• Specialties & Accomplishments:• General and business unit management • Corporate acquisitions, integrations, line extensions, and divestitures• Strategic planning, presentation, and communication• Product launches and post-launch product life cycle management
• Contact:• [email protected]• http://linkedin.com/in/bobcaporale
Bob Caporale
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
Sequent Learning Networks
ORGANIZATIONAL DIAGNOSTICS
TRAINING AND ADVISORY SERVICES
TOOLS AND RESOURCES
Mission: To Elevate the Skills and Capabilities of People in Product Management and Marketing
To Improve Organizational Effectiveness, Systemically and Holistically, so that Companies can improve the Success of their Products in Chosen Markets
Contact:SequentLearning.com+1 (212) 647-9100
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
Product Management Books by Steven Haines
Join in the discussions on LinkedIn!
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www.sequentlearning.com/steven-haines-books.phpor
Visit Amazon.com or your book reseller to get your copy today
©2013 Sequent Learning Networks
What Is Strategy?
• From BusinessDictionary.com:
• From Merriam-Webster’s Online Dictionary:
(1) : the science and art of employing the political, economic, psychological, and military forces of a nation or group of nations to afford the maximum support to adopted policies in peace or war (2) : the science and art of military command exercised to meet the enemy in combat under advantageous conditions
strat·e·gy
1. A method or plan chosen to bring about a desired future, such as achievement of a goal or solution to a problem.2. The art and science of planning and marshaling resources for their most efficient and effective use.
strategy
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©2013 Sequent Learning Networks
Military Analogy
• From the Online Etymology Dictionary (www.etymonline.com):1810, “art of a general,” from French stratégie, from Greek strategia “office or command of a general, “ from strategos “general,” from stratos “multitude, army, expedition,” literally “that which is spread out” + agos “leader,” from agein “to lead”.
strategy
• OBJECTIVE: To win the battle• VARIABLES:• Your strengths and weaknesses• Your enemy’s strengths and weaknesses• The battlefield, terrain, and environment
• STRATEGY:• Process the variables and come up with a plan to achieve the objective
• TACTICS:• The steps you take to execute the plan
TRANSLATION
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©2013 Sequent Learning Networks
Game Analogy
• From Wikipedia (referring to Game Theory)
“In game theory, a strategy refers to the rules that a player uses to choose between the available actionable options.”
strategy
• OBJECTIVE: To win the game• VARIABLES:• Your strengths and weaknesses• Your opponents’ strengths and weaknesses• The field of play and environmental conditions
• STRATEGY:• Process the variables and come up with a plan to achieve the objective
• TACTICS:• The steps you take to execute the plan
TRANSLATION
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©2013 Sequent Learning Networks
What Does It All Mean?
Establish an objectiveSize up the variables
Develop a plan to achieve the objectiveExecute on the plan
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©2013 Sequent Learning Networks
What Does It All Mean?
Establish an objectiveSize up the variables
ANTICIPATE WHAT MIGHT HAPPENDevelop a plan to achieve the objective
Execute on the plan
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©2013 Sequent Learning Networks
TacticsThe actions we will take to execute the strategy
StrategyHow we will achieve the objective
Applying Strategy to Business
GoalThe objective that we want to achieve
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
TacticsThe actions we will take to execute the strategy
StrategyHow we will achieve the objective
Applying Strategy to Business
GoalThe objective that we want to achieve
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
Example
Goal:• To grow sales of laptop computers
Strategy:• In order to grow sales, we want to create a laptop to replace desktop
computers
Tactics:• Move the DVD drive to the front• Move the power button from under the lid• Allow easier access for ports
“Strategy provides the context for action.”
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©2013 Sequent Learning Networks
• A clear strategy helps companies to achieve a desired outcome
• A clear strategy rallies teams around a common goal and around a common plan to achieve that goal
• A clear strategy allows employees to see the “big picture” and to better understand why certain actions are taking place
• A clear strategy empowers teams to develop effective action plans
• A clear strategy inspires teams to win!
The Importance of Having a Clear Business Strategy
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©2013 Sequent Learning Networks
Survey Question #1
How well do you know the strategy of your company?
a) I am fully aware of and can formally recite my company’s strategy.b) I directionally understand my company’s strategy, but I cannot recite it
formally.c) I believe that my company has a strategy, but I am not aware of what it
is.d) I do not believe that my company has a formal strategy.
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©2013 Sequent Learning Networks
Developing a Business Strategy
“Essentially, developing a competitive strategy is developing a broad formula for how a business is going to compete, what its goals should be, and what policies will be needed to carry out those goals.”
- Michael E. Porter
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©2013 Sequent Learning Networks
Strategic Context for Product Management
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©2013 Sequent Learning Networks
Strategic Context for Product Management
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©2013 Sequent Learning Networks
A Strategic Framework for Product Managers
ProductPrice
PromotionPlace
Strategy
Tactics
Goal
Customers
Trends
Competition
People Processes Systems
Investors
Company
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
Applying the Strategic Framework
• STEP 1: Establishing the Goal
• STEP 2: Developing the Strategy
• STEP 3: Building the Tactics
• STEP 4: Ensuring the Foundation is in Place
• STEP 5: Execution – Turning Strategy Into Action!
12345
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
STEP 1: Establishing the Goal
ProductPrice
PromotionPlace
Strategy
Tactics
Goal
Customers
Trends
Competition
People Processes Systems
Investors
Company
www.SequentLearning.com +1 (212) 647-9100
1
©2013 Sequent Learning Networks
STEP 1: Establishing the Goal
• Understand where you are onthe life cycle curve
• Establish high level objectives:• Introduction: Grow market share• Growth: Grow revenue and profitability• Maturity: Maintain market share and maximize profitability• Decline: Reduce costs and maintain profitability• Exit: Migrate customers
• Ensure that your goals are in line with overall corporate objectives
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
STEP 2: Developing the Strategy
ProductPrice
PromotionPlace
Strategy
Tactics
Goal
Customers
Trends
Competition
People Processes Systems
Investors
Company
www.SequentLearning.com +1 (212) 647-9100
2
©2013 Sequent Learning Networks
A good strategy:• Helps you to achieve your vision• Helps you to differentiate from your competitors• Helps you choose what not to do, as much as what to do• Will drive cross-functional team behaviors on a daily basis• Can be communicated in 3-5 bullet points
It’s all about anticipating the moves of:The Market
The CompetitionThe Industry
STEP 2: Developing the Strategy
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
STEP 3: Building the Tactics
ProductPrice
PromotionPlace
Strategy
Tactics
Goal
Customers
Trends
Competition
People Processes Systems
Investors
Company
www.SequentLearning.com +1 (212) 647-9100
3
©2013 Sequent Learning Networks
STEP 3: Building the Tactics
Sports Analogy
Anticipate
Strategize
Choose Your Plays
Game Analogy
Anticipate
Strategize
Choose Your Moves
Business Application
Anticipate
Strategize
Choose Your Actions
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©2013 Sequent Learning Networks
STEP 4: Ensuring the Foundation is in Place
ProductPrice
PromotionPlace
Strategy
Tactics
Goal
Customers
Trends
Competition
People Processes Systems
Investors
Company
www.SequentLearning.com +1 (212) 647-9100
4
©2013 Sequent Learning Networks
STEP 4: Ensuring the Foundation is in Place
People• What are your core competencies?• Do you have the resources to execute the strategy?• Do you have the expertise to execute the strategy?
Processes• What process disciplines will be required?• Do you have the internal culture to execute on the
strategy?
Systems• Do you have the systems required to support the
strategy?• Can you give the customer the COMPLETE end-to-end
experience that the strategy requires?
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
STEP 5: Execution – Turning Strategy Into Action
ProductPrice
PromotionPlace
Strategy
Tactics
Goal
Customer
Trends
Competition
People Processes Systems
Investors
Company
www.SequentLearning.com +1 (212) 647-9100
5
©2013 Sequent Learning Networks
STRATEGY
ACTION
STEP 5: Execution – Turning Strategy Into Action
Communication/Storytelling
Leadership/Inspiration
Ownership/Accountability
Focus / Agility / Execution
ProductManager
Cross-Functional
Team
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©2013 Sequent Learning Networks
Cross-Functional Teams
IT/Dev
Marketing Finance
Operations
Sales
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©2013 Sequent Learning Networks
Survey Question #2
Do you utilize formal cross-functional teams within your organization?
a) Yes – to manage projects onlyb) Yes – to manage products across the entire product life cyclec) Yes – to manage both projects and productsd) No – we do not use formal cross-functional teams
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
Business Unit Strategy
Business Unit Strategy
Business Unit Strategy
Strategic Alignment
Corporate Strategy
Product LineStrategies
Product LineStrategies
Product LineStrategiesProduct Line
StrategiesProduct LineStrategiesProduct Line
StrategiesProduct LineStrategies
Product LineStrategiesProduct Line
StrategiesProduct LineStrategiesProduct Line
Strategies
Product LineStrategiesProduct Line
StrategiesProduct LineStrategiesProduct Line
Strategies
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©2013 Sequent Learning Networks
Strategic Focus
Product Line StrategiesMarket Focus
Market Strategy
Product Strategy
Operations Strategy
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
Strategic Focus
Product Line StrategiesOperations Focus
Operations Strategy
Product Strategy
Market Strategy
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©2013 Sequent Learning Networks
Strategic Focus
Product Line StrategiesProduct Focus
Product Strategy
Operations Strategy
Market Strategy
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©2013 Sequent Learning Networks
Strategic Life Cycle Management
• Strategies are dynamic• You must continuously revisit and revise your product line strategy
with respect to your life cycle stage
GROWTH MATURITY DECLINEINTRO EXIT
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©2013 Sequent Learning Networks
Survey Question #3
Do you formally track your product portfolio with respect to its post-launch life cycle stage?
a) Yes, and we modify our strategies accordinglyb) Yes, but we do not modify our strategies based on this informationc) No, we do not formally track or utilize this information
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
The Result of Having a Clear Strategy
• You are aligned
• You are focused
• Your cross-functional teams are all working toward the same goals
• You are better positioned to maximize revenue and profitability
• You have a healthy product portfolio that people want to invest in!
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
• Are you interested in applying these techniques within your organization? If so, we can help!
• For more information, please contact us at 212-647-9100 or visit us online at http://sequentlearning.com
Continue The Journey…
2 and 3-Day Strategic Planning WorkshopsStrategic Audits and Advisory Projects
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©2013 Sequent Learning Networks
Upcoming Public Workshops
www.SequentLearning.com +1 (212) 647-9100
Product Management Essentials 2-day Workshop:August 6-7; Waltham, MA
Managing The Product Life Cycle 2-day Workshop:A Workshop for Managing Current Products & PortfoliosAugust 20-21; New York, NY
Strategic Product Roadmapping:August 22; New York, NY
View the Schedule: http://www.sequentlearning.com/schedule
©2013 Sequent Learning Networks
Newsletter: The Product Management Report
Coming Soon: Summer 2013
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SequentLearning.com/newsletters
©2013 Sequent Learning Networks
Blog: The Product Management Exchange
Share your experiences or View these stories by members of the
Product Management/Marketing Community
http://www.sequentlearning.com/product-management-exchange.php
www.SequentLearning.com +1 (212) 647-9100
©2013 Sequent Learning Networks
Upcoming Event: The Product Management Leadership Summit
Hosted by: The Product Management Executive Board www.pmexecboard.comCo-Host: Sequent Learning Networks
The 8th Product Management Leadership Summit
Date: October 24, 2013Location: Apella Event Space, New York, NY
For: Senior Executives in Product Management/Marketing
Network With Peers – Discuss Best Practices – Produce Positive Results
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©2013 Sequent Learning Networks
Thank You!
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Contact Bob Caporale:• [email protected]• http://linkedin.com/in/bobcaporale