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Turning The Tide May 6, 2009 AmeriCorps Best Practices Conference
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Turning The Tide
May 6, 2009AmeriCorps Best Practices Conference
Introduction: Tell a story of ….Introduction: Tell a story of ….
……The first music product that you purchasedThe first music product that you purchased What was the artist/band?What was the artist/band? What was the name of the musical work?What was the name of the musical work? How did you acquire it? How much was it?How did you acquire it? How much was it? What’s your memory of playing it for the first What’s your memory of playing it for the first
time?time? Where do you think that product is now?Where do you think that product is now?
Differences that make a difference
Your behavior is grounded in two key dimensions:
Intercultural Conflict Survey Instrument, Dr. Mitchell Hammer
What is Culture?Culture represents the
“normative system” in a social community for how to interpret events and how to respond to them.
Not all individuals in a cultural community necessarily think, feel and act according to the normative system.
Preference within a community defines at the group level the identified cultural patterns – which structure interaction within the community.
Intercultural Conflict Survey Instrument, Dr. Mitchell Hammer
Generational Check In
Traditionalists. b. 1900-1945
Baby Boomers. b. 1946-1964
Generation Xers b. 1965-1980
Millennials b.1981-1999
From When Generations Collide, Lynne Lancaster and David Stillman
On Career GoalsTraditionalists. “Build a Legacy.”
From When Generations Collide, Lynne Lancaster and David Stillman
Baby Boomers. “Build a Stellar Career”
Generation Xers. “Build a Portable Career”
Millennials. “Build Parallel Careers”
TraditionalistsSupport me in shifting the balance.
Baby Boomers Help me balance everyone else and find meaning myself
Generation Xers Give me balance now, not when I’m 65.
MillennialsWork isn’t everything, flexibility to balance my activities is.
On Balance
From When Generations Collide, Lynne Lancaster and David Stillman
On Feedback
From When Generations Collide, Lynne Lancaster and David Stillman
Generation Xers “Sorry to interrupt, but how am I
doing?”
Baby Boomers “Once a year, with lots of
documentation.”
Traditionalists.“No news is good news.”
Millennials “Feedback whenever I want, at the push of a button.”
60 Minutes (CBS) November 14, 2007
60 Minutes (CBS)November 14, 2007
From Live First, Work Second by Rebecca Ryan
Maslow’s Self Actualization
“Teach people to be authentic…”“Teach people to transcend their cultural
conditioning…”“Help people discover their vocations…callings, fates or
destinies…”“We should refresh consciousness, teach people to
appreciate beauty…”“We should teach people to transcend trifling problems
and grapple with life’s serious problems…”
Four Turnings (Strauss and Howe)
High
A New Civic Order Emerges
Crisis
Rapid decay of institutions;
Rebirth of new order
Awakening
Spiritual Upheaval
Unraveling
Institutions weaken, individuals strengthen;
Civic order decays, new system takes hold
Working Interculturally
Intercultural Conflict Survey Instrument, Dr. Mitchell Hammer
What Millennialls Want per our Focus Groups
Tell a story of how you or your agency…
• Learned from it’s past mistakes by taking on a new strategy or action; or publicly shared what it has learned with its co-workers/constituency
• Recognized the strengths of its talent; or tried to act from an intention on building on strengths.
• Created a dynamic and effective team • Demonstrated accountability to its constituents/co-
workers, or modeled transparency or authenticity• Made others feel included, especially those in the
margins
What we did today
Recognize: How our agencies currently deal with intergenerational relationships.
Reframe: The roots of intergenerational conflict are grounded in culture; a framework of five values.
Reconcilation: We shared stories of how we already bridge these cultures, and we created options and possibilities for further reconciliation.
Discovery and Intention
Write a sentence that starts with:“I learned that I…” “I
discovered that I…”“I re-learned that I…” “I affirmed
that I…”Write a second sentence that starts with:“I intend to…” “I will…”“I plan to…” “I want to…”
Want the Powerpoint?
MacArthur AntiguaDirector, National Recruitment & ExpansionPublic Allies
