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TUTOR HANDBOOK Learning is a treasure That will follow its owner everywhere -Chinese Proverb Revised 1/2010 TUTOR HANDBOOK
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TUTOR HANDBOOK

Learning is a treasure That will follow its owner everywhere

-Chinese Proverb

Revised 1/2010

TUTOR HANDBOOK

June 10, 2009

Dear Tutor:

Congratulations on your decision to tutor Davenport students. You are providing an integral service that will benefit students.

Davenport University provides an intellectually stimulating environment dedicated to helping students become independent, successful learners. Providing tutoring to all students is a necessary component of student success. As a tutor, you are a critical element in this process. Your work complements that of faculty. By helping students who have significant difficulties, need brush-up of information, need a question answered or lack the basic study skills necessary for success, you enhance student learning. As an active participant in the learning process, you provide an important service to Davenport students.

Thank you for your commitment to Davenport University students.

Sincerely,

David W. FlemingProvost

ContentsPURPOSE AND PROCEDURES .......................................................................................... 2

TUTORING PURPOSE STATEMENT .................................................................................... 3 DAVENPORT UNIVERSITY: JOB DESCRIPTION ................................................................... 4 DAVENPORT UNIVERSITY TUTOR CONFIDENTIALITY AGREEMENT .................................. 7 TUTOR CONTACT REPORT FOR INSTRUCTORS ............................................................... 10 TUTOR CODE OF ETHICS ................................................................................................. 12 THE GOALS OF TUTORING .............................................................................................. 14 COMPUTER RESOURCE ACCEPTABLE USE POLICY .......................................................... 16

TUTOR ASSISTANCE ...................................................................................................... 18

TIPS FOR AN EFFECTIVE TUTORIAL ................................................................................. 19 USING QUESTIONS TO ENCOURAGE QUESTIONS ........................................................... 21 A PLAN FOR EFFECTIVE LISTENING AND NOTE-TAKING ................................................. 24 CORNELL NOTE-TAKING SYSTEM .................................................................................... 27 CORNELL NOTE-TAKING EXAMPLE ................................................................................. 28 TUTORING THE NON-TRADITIONAL STUDENT ............................................................... 29 TUTORING INATTENTIVE STUDENTS .............................................................................. 32 STUDENTS WITH DISABILITIES: DAVENPORT UNIVERSITY POLICY .................................. 34 WHAT IF MY STUDENT FEELS: ........................................................................................ 36 GUIDELINES FOR EVALUATING STUDENT PAPERS .......................................................... 38 TUTORING WRITING: THE ROUGH DRAFT ...................................................................... 40 TUTORING WRITING: THE FINAL DRAFT ......................................................................... 42

STUDENT ASSISTANCE .................................................................................................. 44

THESE MATERIALS MAY BE REPRODUCED FOR STUDENT USE. ...................................... 44

TIME MANAGEMENT: TEN TIPS FOR LEARNING ............................................................. 46 UNDERSTANDING TEST ANXIETY .................................................................................... 50 DAVENPORT UNIVERSITY POLICY: ACADEMIC INTEGRITY .............................................. 52 APA DOCUMENTATION STYLE: A BRIEF OVERVIEW ....................................................... 53

Documentation ........................................................................................................... 53 Quoting material ......................................................................................................... 56

FOR EXAMPLE, LET’S SAY YOU WANT TO QUOTE FROM THE FOLLOWING PASSAGE IN AN ESSAY CALLED “UNITED SHAREHOLDERS OF AMERICA,” BY JACOB WEISBERG: .......................................................................... 56

Paraphrasing .............................................................................................................. 60 Citing In-text Parenthetical References ...................................................................... 62 Reference Page ........................................................................................................... 65

STUDENT GUIDE FOR PREVENTING PLAGIARISM ........................................................... 71 What is plagiarism? .................................................................................................... 71 Types of plagiarism ..................................................................................................... 73

FORMATTING A PAPER ................................................................................................... 75 Creating a Title Page Using Word 2007 ...................................................................... 77 Reference Page Format ............................................................................................... 80

HELPFUL WEBSITES FOR TUTORS AND STUDENTS ......................................................... 86 English ......................................................................................................................... 86 Math ............................................................................................................................ 89 Science ......................................................................................................................... 89 Health .......................................................................................................................... 91

TUTOR SIGN-OFF .......................................................................................................... 94

p. 2

TUTOR SIGN-OFF .......................................................................................................... 95

PURPOSE AND PROCEDURES

p. 3

TUTORING PURPOSE STATEMENT

The Tutorial Program in the Library Information Commons at Davenport

University is dedicated to assisting students to achieve personal, academic

and career goals by enabling them to gain self-confidence and quality in

their academic work.

The Library Information Commons will provide ALL Davenport students

with drop-in tutoring or assistance by appointment, especially in

accounting, biology, business law, economics, database management

systems, English, finance, mathematics, medical terminology, Microsoft

Office, networking, nursing, physics, programming, security, statistics, and

other courses as necessary.

Return to TOC

p. 4

DAVENPORT UNIVERSITY: JOB DESCRIPTION

Title of Position: Professional Tutor

Classification: Support Staff

Status: Part-time, Non-exempt

Pay Range:

Department: Library Information Commons

Location:

Reports To: Academic Dean or designee

Summary:

The professional tutor performs one-on-one and small group instruction to

assist students and aid student success.

Responsibilities:

1. Apply knowledge of discipline to provide one-on-one and small group instruction to students, as needed.

2. Assist students with course work. 3. Provide guidance and instruction, as needed, with peer tutors.4. Maintain records, as required.5. Provide excellent customer service, anticipating and exceeding the

needs of our customers.6. Perform other duties as assigned.

Qualifications:

• Bachelor’s degree required, Master’s degree preferred.• Demonstrated knowledge in the appropriate disciplines.• Demonstrated ability to work with minimal supervision and to initiate

work on projects independently.• Strong customer service commitment.• Demonstrated ability to set and accomplish goals, work under pressure,

and meet deadlines.• Demonstrated ability to use Microsoft Office products.

p. 5

• Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution.

• Demonstrated excellent interpersonal, communication and presentation skills, both written and oral which transcend diverse audiences.

• Demonstrated ability to communicate effectively and relate well to students, faculty, staff, and others while maintaining appropriate confidentiality.

• Demonstrated motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.

• Must be able to work an irregular schedule, evenings or weekends, as needed.

Environmental factors:

Business office/Computer Lab environment. Prolonged sitting and standing.

Use of personal computer and telephone (eye and hand strain). Moderate

lifting requirements (up to 50 lbs.)

I agree to perform the above listed responsibilities:

_______________________________________Print Name

_______________________________________Signature

_____/_____/_____Date

p. 6

Return to TOC

p. 7

DAVENPORT UNIVERSITY TUTOR CONFIDENTIALITY AGREEMENT

As an employee of the Davenport University Tutor Program, I understand

that I may have access to confidential information about the students I am

tutoring. I am aware that I may receive verbal or written communication

from my supervisor, a faculty member or students concerning course

grades, personal issues, etc. which should be kept confidential. I also

understand that employment with the Davenport University Tutor Program

means that I must take responsibility to preserve the confidentiality of this

information and that failure to adhere to these guidelines may result in the

termination of my employment.

I have read the above employee confidentiality statement and understand

and accept the responsibility to preserve the confidentiality of privileged

information.

___________________________ ________________ Employee Signature Date

________________________________ ___________________Employer Signature Date

This document must be signed by all Davenport University tutors and returned to the tutoring center director.

Adapted with permission from Manual for Tutors, Hazard Community & Technical College.

p. 8

Return to TOC

TUTORING PROCEDURES

1. Walk-in tutoring is available at all LInC locations. Hours vary by semester; be sure to check the LInC website for Tutoring schedules for your LInC.

2. Each student must sign in at the TutorTrac kiosk as he/she enters the tutoring center. Students may also sign in from a faculty member’s computer if that is where the tutoring session will take place. It is essential that all students sign in and out when seeking assistance in the tutoring center since center budgets are based on headcount. If they cannot sign in, the tutor can enter the session later.

3. All tutoring will be done in the Library Information Commons or in faculty offices unless arranged otherwise by the Library Information Commons Director or Coordinator.

4. At the end of the tutoring session, each student must sign out at the TutorTrac kiosk.

5. The information collected through TutorTrac will be used to assess tutoring services based on services offered and used, and student satisfaction.

6. At the end of each semester, the Library Information Commons Director/Coordinator, academic dean or other designated person will complete an evaluation of tutoring services form for his/her campus and forward it to the Director of Libraries.

p. 9

Return to TOC

p. 10

TUTOR CONTACT REPORT FOR INSTRUCTORS

(Optional - by student request only)

TO: _________________________________________________________(Course Instructor)

FROM: _________________________________________________________(Tutor site)

DATE: _________________________________________________________(Current Date)

SUBJECT: _________________________________________________________(Student’s Name)

_________________________________________________________(Course #/Title)

On ____________________, the above student attended a tutoring session(s) for:

Review of Chapter _______ content

Assistance with exercise(s):

________________________________________

Computer work:

_________________________________________________

Research assistance:

______________________________________________

Paper review--circle appropriate item(s): content / grammar / APA

formatting

Test review and preparation

Other (specify other areas of assistance and any other general comments)

____________________________________________________________

____________________________________________________________

p. 11

____________________________________________________________

__________________

____________________________________________________________

______

REQUIRED Student Signature:

Return to TOC

p. 12

TUTOR CODE OF ETHICS

1. I understand that my role as a tutor is not to do my students’ work.

2. I will give honest feedback to the students I serve and will not insult

them with false hope or empty flattery; I will always demonstrate

faith in my students’ learning abilities.

3. I understand that my relationship to my students is professional not

personal.

4. I will show respect for my students’ cultural backgrounds and

personal value systems.

5. I recognize that I may not have all the answers to student questions.

In this event, I will seek assistance in finding answers to students’

questions and/or direct them to an appropriate source for the

information.

6. I will maintain accurate records of tutoring sessions as expected and

required.

7. I will respect my students’ personal dignity at all times.

8. I will be on time for tutoring appointments, not only out of courtesy

but to be a good example for my students to follow

9. I will keep all information about my students confidential.

10. I understand that my ultimate goal is to assist my students in

learning and to help them develop the skills to do their best.

11. I will share any concerns I have with my supervisor.

12. I expect to learn along with my students.

13. I will keep current in both my subject area(s) and learning

methodologies.

14. I will remain flexible to my approach to student learning, respectful

of the various learning styles.

15. I will share techniques for improved study skills with my students.

p. 13

Adapted with permission from Tutor Code of Ethics, National Tutoring Association. Return to TOC

p. 14

THE GOALS OF TUTORING

An effective tutor will . . .

1. Help beginning students who are having difficulty with course

material by providing one-to-one or small group learning

opportunities.

2. Facilitate students’ adaptation to the college environment and to the

pace and difficulty of college work.

3. Support Davenport University’s faculty in their effort to provide a

relevant, quality education to a diverse college population.

4. Increase students’ interest and involvement in their course work.

5. Increase students’ ability to successfully complete coursework and

thus increase the likelihood of their retention to graduation.

6. Provide role models who demonstrate positive attitudes toward

education, concern for student welfare, and a sincere desire to help

them be successful.

7. Assist all Davenport University students enthusiastically, in an

accepting manner including those physically handicapped, learning

disabled, educationally under-prepared and culturally disadvantaged.

8. Encourage student independence and competence and thus help

ensure future success.

9. Improve students’ educational environment and level of

achievement.

10. Improve students’ self-confidence by encouraging them and

providing the guidance necessary for them to be successful.

An effective tutor will not . . .

1. Serve as a copy editor for students.2. Rewrite sentences in students’ papers.3. Introduce their own ideas into students’ papers.4. Do students’ work for them5. Predict students’ grades on assignments

p. 15

6. Allow students to access solution manuals without assistance.

Reprinted with permission from Tutor Handbook, Wright State University.

Return to TOC

p. 16

COMPUTER RESOURCE ACCEPTABLE USE POLICY

The Davenport University Library Information Commons provide

computers and computerized research tools including the online catalog,

online databases and Internet access. The primary purpose of these tools is

educational. Users are responsible for their own actions and are expected to

use these tools in a responsible, ethical, and lawful manner.

The following guidelines apply to the use of library computer resources:

1. Davenport students have priority over other users. Be prepared to

show a valid DU student ID card.

2. Course related assignments and research needs have priority over all

other applications. Use of computer resources in support of personal

commercial ventures is prohibited.

3. Communication which constitutes harassment or discrimination

based upon race, sex, age, national origin, religion, handicap, or

other protected class is not permitted. It is not acceptable to use

library computers to send, receive, or display text or graphics which

may reasonably be construed as obscene.

4. Users of library computers are expected to respect legal protection

provided by copyright laws. Unauthorized reproduction or

distribution of copyrighted materials, except as governed by fair use

guidelines, license, or other contractual agreement, is prohibited.

5. Library computers may not be used to copy or access the computer

files of others without prior written authorization. Use of computer

services to introduce viruses to the files of others is strictly

prohibited.

6. Only authorized personnel are allowed to change the setup of any

computer workstation. This includes the downloading of files to the

hard drive and/or changing the desktop settings.

p. 17

7. Davenport University does not filter Internet access. Patrons should

bear in mind that 1) there are materials that users may find

controversial, inappropriate, and/or offensive, and 2) not all sources

on the Internet provide accurate, complete, or current information.

Patrons are responsible for critically evaluating information.

Failure to comply with these guidelines or the principles outlined in this

policy may result in the suspension of library computer use privileges and

disciplinary action up to and including discharge from employment and/or

expulsion from the university. Return to TOC

p. 18

TUTOR ASSISTANCE

Return to TOC

p. 19

TIPS FOR AN EFFECTIVE TUTORIALThe first and second tutoring sessions set the tone for the entire

semester. The following tips will help you set up an effective

tutoring session that will benefit your student.

1. Get started and be on task right away – While it is

important to have good rapport with your student, don't let this

take up too much time. Spend a few minutes greeting each other

and then get down to business. You want to set the expectation

that the hour has been set aside for tutoring and that you intend to

give the student the full hour of your time helping him or her.

2. Set goals for the session – Try starting out each session

with a list of things to accomplish. For example, "Today we'll take

a look at your homework and see if you had any problems. Then

we'll look ahead to the next section of your book. If we have any

time left, we'll go back and review the problems you had trouble

with last week." The student now has an idea of what to expect in

the session and is prepared to stay the entire hour.

3. The Tutor should guide the session, but the student

should do most of the talking and writing - Sometimes it is

difficult for tutors to accept the idea that they aren't doing a good

job unless they spend the entire hour explaining and demonstrating

problems on the board. The fact is that students learn so much

more when they are the ones doing the explaining and working out

problems. The tutor should ask guiding questions that prompt the

student. This is as simple as saying things such as, "What do you

do next? Why?" "What happens after that?" "Show me on the

board".

4. Gently redirect the student who tends to get off the

subject - Some students will attempt to get the tutor off subject as

p. 20

a way of avoiding working on the material. It is a good practice to

keep redirecting the student back to the material. An example of

how to do this might be, "Yes, I did see that movie and I really

enjoyed it. Well, I guess we'd better get back to math since we

only have 20 more minutes." If you consistently redirect the

student, often the behavior will diminish significantly.

5. Correct the student's mistakes in a positive manner -

At times you will have to correct a student's mistakes, but this can

be done in a way that will not be discouraging. Always find

something positive to say first and follow it up with a suggestion

for correction. For example: "You did the first three steps of the

problem perfectly, but I'd like you to take another look at step

four. Do you see what you need to do differently?" If the student is

unable to detect the mistake, the tutor needs to ask guided

questions to help the student see what to do. When the student

arrives at the correct answer, the tutor should give genuine praise

such as, "Yes, that's right. I knew you'd figure it out!"

6. Use extra time constructively - At times you may cover

all problems the student has and still have time left over in the

tutoring session. If you have set goals for the session, the student

will not expect to leave early. Tutoring sessions are one hour long

and the student should expect to spend the whole hour working.

Use the extra time to review previously learned concepts, do more

challenging problems related to the material, or look ahead to get a

start on new material.

7. Bring closure to the session - You need to briefly review

what has taken place in the session. Close with something like,

"Today we really worked hard on factoring, and I think you are

understanding it!"

p. 21

8. Set goals for the next session - Tutors need to let the

student know what to expect for the next session and what he or

she needs to do in the time before the next tutoring session. For

example: "Next week we'll work on using commas correctly.

Before next week, be sure and do the practice exercises in your

book and bring them with you to tutoring." This helps the student

understand that he or she is responsible for learning the material

outside of the tutoring session, as well as in the session.

Adapted with permission from Tutoring Manual, College of Rhode Island.

Return to TOCUSING QUESTIONS TO ENCOURAGE QUESTIONS

Asking questions is an important part of being a good listener, but it is

important to remember that there are several different types of questions

and different kinds of questions should be asked in different situations. By

using varied question tactics you can incite participation and model

different question techniques for your student. The following are some

types of questions you might use when tutoring.

Engaging questions demonstrate respect for your student’s thinking.

• “Why do you think…?”• “What do you mean by…?”

Clarifying questions require students to make their thoughts and meaning

explicit. Ask for clarification and explanation.

• “How should I write that?”• “What was there?”

Shared questions encourage students to safely enter the conversation and

discuss a variety

of unique ideas.

p. 22

• “What is a different example…?”

Focusing questions help students identify the characteristics and definitions

of the “big ideas,” focus on naming and describing what they know, identify

concrete examples, and categorize information.

• “What are some of the things that happen when…?”• “Remembering the reasons why we put together these items, what

title or label would you give this group?”• “What are some of the things that happen when…?”

Organizing questions help students to determine outcomes, sequences,

similarities, differences, causes, and effects.

• “Suppose…what would you expect to happen next?”• “What do you think is similar between…and…?”

Contextualizing questions help students to examine their understandings,

identify the conditions under which they exist, determine cultural factors

that affect their meaning, and cite the assumptions upon which they are

based.

• “What would have to happen in order for…to happen?”• “Why is that okay?”• “How is that valued?”

Extending questions require students to draw conclusions, make

generalizations and

Provide reasoning for what they believe or know to be true.

• “What do you think is the most important?”• “Rewrite that statement so that it makes sense and is true for you.”• “Why do you think…?”

When discussing a specific reading assignment, you can ask factual

questions (which require repeating facts stated in the text) or inference

questions (which require your student to use the information from the text

p. 23

to draw specific conclusions) depending on your student’s familiarity with

the topic. Try to draw connections between your student’s background

knowledge and the subject at hand. It is also important to realize that open-

ended questions that inquire about personal feelings support the flow of

conversations more than simple, closed informational questions. Open-

ended questions allow the speaker to give more expanded answers and

personal/feeling questions allow the speaker to give his/her unique opinion

on the topic. For example, the question “what did you enjoy most about

your field-trip” provides more opportunity for response and conversation

than does “how many years have you played trumpet?”

How to Handle Silence

• Let the student know it is all right to try even if he/she is unsure of the answer.

• Calmly ask the question again, give a hint, or ask another question that might elicit the same answer. Be encouraging.

• Sound pleased when you get an answer, praise the student’s effort to engage.

• Do not make an issue of the resistance (if needed, ask open ended questions to get to the root of the problem).

• Once the student has discovered the right answer, review the question and answer.

• Be sure to help the student through any misunderstanding, but do not do the work for him/her.

Adapted with permission from Tutor Manual, Carleton College.

p. 24

Return to TOC

A PLAN FOR EFFECTIVE LISTENING AND NOTE-TAKING

Did you know you can think about four times faster than a lecturer can

speak? That means that in order to learn effectively from lectures, you have

to listen and take notes effectively. This is an active process; it doesn’t

happen automatically. Try the strategies below and see how they work for

you.

Before class

• Test yourself over the previous lecture while waiting for the next one to begin.

• Skim relevant reading assignments to acquaint yourself with main ideas, new technical terms, etc.

p. 25

• Enhance your physical and mental alertness: eat a snack before class, sit in the front and/or center of the room, and focus your attention on the speaker.

During class

• Listen for the structure of the lecture.• Resist distractions, emotional reactions, or boredom.• Pay attention to verbal, postural, and visual clues as to what's

important.• When possible, translate the lecture into your own words.• Be consistent in your use of form, abbreviation, etc.• Ask questions.• Instead of closing your notebook early and getting ready to leave,

listen carefully to information given toward the end of class; summary statements may be of particular value in highlight main points; there may be possible quiz questions, etc.

After class

• Clear up any questions raised by the lecture by asking either the teacher or classmates.

• Fill in missing points or misunderstood terms from text or other sources.

• Edit your notes, labeling main points, adding recall clues and questions to be answered. Key points in the notes can be highlighted with various colors.

Periodically

• Review your notes: glance at your recall clues and see how much you can remember before re-reading.

• Look for the emergence of themes, main concepts, methods of presentation over the course of several lectures.

• Make up and answer possible test questions.

p. 26

•Adapted with permission from A Plan for Effective Listening and Note-Taking, University of Texas Learning Center.

Return to TOC

p. 27

CORNELL NOTE-TAKING SYSTEM

Divide the page into 3 areas as shown:

1. Note-taking (during lecture)2. Key Words and Questions for Self-Test (after lecture)3. Summary (after lecture)

Return to TOC

2 1/2”

Key Words and Questions for Self-Test 2. After the lecture: As soon after class as possible, identify key words and formulate questions based on the information in the note-taking column. This will help to clarify meanings, reveal relationships, establish continuity, and strengthen memory. The key words and questions also serve as a basis for self-testing.

IMPORTANT:Note any gaps in your notes, and fill them in on the facing page.

6”

Note-taking Area

1. During the lecture: Use the note-taking column to record the lecture usingBrief and concise telegraphic sentences.

Summary Area

3. Summarize and Connect: Reflect on the information presented during lecture. Ask yourself questions such as: What information is most important? What is the significance of these facts? How are they connected to one another? How can I apply them? How do they fit in with what I already know? Then write a paragraph summarizing and connecting the information from the note-taking column and any information you filled in.

2”

p. 28

CORNELL NOTE-TAKING EXAMPLE

Key Words and Questions:

OrganismOrganTissuesCellsOrganellesMoleculeAtom

What are the seven properties of life?

What directs the pattern of growth and development of organisms?

Homeostasis

What interaction drives evolutionary adaptation?

Lecture: Intro to the Study of Life

Hierarchy of Bio Origin: Organism: unit of life Organ: specific arrang. Of diff tissues Tissues: grps of sim cells forming a functional unit Cells: basic units of struc & func - lowest level of struc capable Of performing all activ of life Organelles: specialized bodies of molecules in cell Molecule: 2 + atoms held togeth by covalent bonds Atom: chem building blocks of all matter

Properties of Life:1. Order: all other characteristics of life emerge from orgnsm’s complex orgnz’n

2. Reproduction: orgnsms reproduce own kind -- life from life

3. Growth and development: heritable programs (DNA) direct pattern of growth and development, producing orgnsm characteristic of species

4. Energy utilization: orgnsms take in nrg and transform it

5. Response to environment: orgnsms rspnd to chng in the extern enviro

6. Homeostasis: regulatory mechanisms maintain orgnsm’s intern enviro w/in tolerable limits, but extern enviro may fluctuate.

7. Evolutionary adaptation: Life evolves as a result of interac’n orgnsm enviro

Summary

Life is organized by levels of biological structure. These levels increase in complexity from the lowest (the atom, the chemical building blocks of all matter) to the most complex (the organism, the unit of life). Some properties are common to all life. These properties include order, reproduction, growth and development (directed by DNA), energy utilization, response to the environment, homeostasis, and evolutionary adaptation.

Reprinted with permission from Cornell Note-Taking System. University of Texas Learning Center.

p. 29

Return to TOC TUTORING THE NON-TRADITIONAL STUDENT

The student population of many universities is steadily becoming older

because of the increased demand for degrees and higher education in the

workforce. Davenport University is no exception. Former students who

could not continue their educational goals earlier due to financial or family

obligations are returning to school while working full-time. Many who have

been subsisting on sub-standard salaries and dead-end jobs are increasingly

making the decision to improve their life situations by earning a college

degree.

With the influx of older students comes an increased need for tutors.

Non-traditional students have been away from education for many years,

causing them to often need developmental education and tutoring to refresh

or refine their skills in order to keep pace with the demands of the

curriculum. Working with older students can require a different approach

than working with the traditional student.

1. Developmental courses do not imply lack of ability. Older students may be especially hesitant about taking basic courses because they must deal with the fact that some basic knowledge has been forgotten over the years. As their tutor, you must emphasize that this course is essential for continued success down the road. Discuss what will be expected of your students in future courses. Older students may excel in many other areas because of their real-life experience, but that does not necessarily translate into an automatic advancement in weaker subject areas. Keep older students focused on passing the class at hand, not on the unfairness of the situation.

2. Older students are often more studious and realize that success lies in effective study yet they lack the knowledge of basic study skills. Review basic study techniques with your students and help them apply them to their coursework. Make certain that they have a DU planner and know how to use it. Make sure that your learning environment is conducive to learning. If the library information commons becomes too crowded and distracting, older students tend

p. 30

to become very annoyed. Move to a quieter location if possible. Older students respond very well to a two-way communication style. Ask them what they have learned or what their concerns are, rather than lecturing to them.

3. While many older students are studious and business-like in their approach to college experiences, you may encounter some who are completely overwhelmed by the academic atmosphere. Returning students who have been away from the educational environment for a long time sometimes develop anxieties and mental blocks. They become convinced that college life is much too difficult and that their chances for success are minimal. The opinion is based on the first classes they take. They exhibit high anxiety and extreme nervousness, especially before a major test. Most of your conversations lean toward reassurance that they are not going to fail. Any new concept is greeted with a smokescreen of protest and resignation. What you must do as a tutor in this situation is to ignore outward reactions and try to reach inward abilities. If students become frustrated and agitated at a more difficult exercise or assignment, wait until they have calmed down and then explain the procedure again. Give plenty of examples and break the assignment into logical steps. Reassure them at every step that they have the knowledge to complete the assignment or successfully take the test; they just need self confidence. With each new success, you should see an improvement in demeanor and confidence. The main trick for a tutor is not to give in to their protests too early. If possible, volunteer to help them with higher level courses as well, giving them a much needed sense of continuity of their academic career.

The following tips should make working with the non-traditional student for

effective learning:

• Use appropriate reinforcement• Show a genuine interest• Respect their past experience, but do not allow this to be an excuse

for poor performance• Model time management skills• Be empathetic• Relate information to students’ know experiences

p. 31

• Use tutoring time wisely. Remember, their time is usually valuable

Take the time to teach them how to develop the skills and habits that will

prepare them to learn. Ask how much time they are spending on their

classes, talk about their study habits, look over their notes, and see what

kinds of test taking strategies they use. Many students’ problems are the

result of poor learning skills. Helping them to develop these skills will

result in academic success.

To help develop higher level thinking skills, encourage your

students to be self-reflective and strategic when they are learning.

Adapted with permission from Older College Student Tutoring, Essortment.

Return to TOC

p. 32

TUTORING INATTENTIVE STUDENTS

The great majority of students that you tutor are cooperative, conscientious

and eager to succeed. These students are easily motivated during the

tutoring session. However, sometimes students may come to the tutoring

center unfocused and difficult to motivate. You may recognize some of the

following types: the disengaged student constantly looks around the room

and has no eye contact with you; the unfocused student bounces from one

topic to another; the blamer never takes responsibility for his/her own

learning and is quick to blame someone else for his situation; the “yes, but”

student is helpless to attempt any task. Students like these have background

reasons for their behavior. You cannot know the pressures they face in their

lives. It is essential that you remain friendly, calm and focused on their

success as you communicate with them. Empathize with them but approach

their tutoring needs in a logical, factual manner.

Tutors can usually regain the focus of their tutees. Try the following:

• Be clear about your role; tell the student exactly what you can and cannot do for him or her.

• Ask, “What would you like me to do?” Or “How can I help?” If the student understands that you want to help, he/she will start to open up and pay closer attention to your ideas.

• Focus on behavior, not attitude. Talk with the student. Establish rapport with the student by showing that you care about his/her problem.

• Give positive feedback often. No one likes criticism. Positive feedback will keep the student interested in what you are saying.

• Keep repeating you know that the student understands what you are saying. Communicate your message in a variety of ways.

• Remember that it is not your fault; you are not the one who waited until the day before a project is due to ask for help. Try to empathize with the student’s situation. We all know the pressures of college, job, and family.

• Stay calm with your responses. “I’m sorry that you feel that way.”

p. 33

Reprinted with permission from Alton L. Wilmer Writing Center Online Guide, Lynchberg College.

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p. 34

STUDENTS WITH DISABILITIES: DAVENPORT UNIVERSITY POLICY

Accommodations for Students with Disabilities

It is the policy of Davenport University to comply with all the relevant and

applicable provisions of the Americans with Disabilities Act (ADA).

Davenport University will not discriminate against any otherwise qualified

student or applicant with respect to any terms, privileges, or conditions of a

student’s admission, educational program, or activity because of a

disability.

Information for Students with Disabilities

Students may request reasonable accommodation as a result of a qualifying

disability as defined by the Americans with Disabilities Act (1990) or

Section 504 of the Vocational Rehabilitation Act of 1973. It is the students’

responsibility to contact a Disability Services Coordinator at their location

to initiate the accommodation process. Davenport University will provide

reasonable accommodations, as deemed appropriate and in accordance with

state and federal guidelines, by providing access that allows participation in

University programs and activities for otherwise qualified individuals when

doing so does not pose a risk to the individual or other students.

Policies and Procedures for Students with Disabilities

The University’s policy and state law each require that qualified students

with disabilities be given reasonable academic adjustments and overall

educational program accessibility. The University seeks to accommodate

students with disabilities on an individual basis, based on assessment data

documented by a qualified professional. This process must be student-

initiated and is not retroactive. There will be no discrimination on the basis

of disability. Any information provided on a voluntary basis shall be used

for the sole purpose of assessing accommodation requests, to minimize

competitive disadvantages that are directly related to the student’s

p. 35

documented disability. There are no limitations on the number of persons

with disabilities who may be admitted or enrolled. The University’s policy

of nondiscrimination based on disability provides reasonable

accommodations to qualified students with disabilities in the most

integrated, appropriate setting, and includes but is not limited to:

• Opportunities are provided to participate in academic programs and sanctioned co-curricular activities.

• Examinations, written assignments, or other evaluation procedures may be accommodated to minimize the effects of a disability and to more accurately measure student achievement, as long as such accommodation does not fundamentally alter the learning objectives of the course.

• Advising, support services, and employment assistance are provided without discrimination to any student with a documented disability.

• Location of programs will provide equal access to mobility and visually impaired students to the extent reasonably possible.

• Physical accessibility to instruction, academic support, student services, and technology are provided to the extent reasonably possible.

Davenport University is committed to providing opportunities, resources,

and support to help students achieve their goals. This commitment includes

providing assistance to students with disabilities. Early notification of any

accommodation request increases the likelihood that special arrangements

can be made prior to the start of classes. Students who believe they have a

disability as defined by the Americans with Disabilities Act and require

accommodation to meet course or program requirements should contact a

disability services coordinator at their location to secure an Accommodation

Request Form and the appropriate Verification of Disability Form. These

forms and other disability services information is located on the Disability

Services page on the Davenport website

(www.davenport.edu/disabilityservices.) This information will help the

University work with students to plan effective academic accommodations

p. 36

and auxiliary aids and services while they are attending Davenport

University.

Reprinted with permission from Undergraduate Catalog: Davenport University, 2009-

2010. Davenport University.

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WHAT IF MY STUDENT FEELS:

Frustrated:

• Use humor and enthusiasm• Remind him or her of past success and hold positive

expectations• Try new ways of presenting the material• Break the material down into smaller, more easily

understood parts• Backtrack: be sure your student understands the background

material.• Take a break.

Confused:• Try to discover the cause of the confusion• Ask questions and wait enough time for the student to

answer before explaining• Show connections between new and known information• Explain the big picture—show how the details fit under the

main ideas• Separate relevant from irrelevant materials• Emphasize organization

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• Teach effective strategiesLacking Confidence:

• Work from easy to difficult• Remind of previous success• Monitoring negative self-talk• Show that mistakes are acceptable• Offer praise and encouragement• Create a positive outlook

Under-prepared or lacking appropriate information:

• Be flexible, emphasize the language of the discipline• Encourage persistence• Be patient, respect the student’s pace• Encourage the student to accept personal responsibility for

his or her behavior instead of assigning blame.• Give reasons for learning• Present the “big picture” first• Supply the unknown information• Demonstrate that mistakes are acceptable and necessary to

learning

Adapted with permission from Lehigh Carbon Tutor Handbook, Educational Support Services, Lehigh Carbon Community College.

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p. 38

GUIDELINES FOR EVALUATING STUDENT PAPERS

The following points are presented as assistance for LInC tutors as they

evaluate student papers. Clarifying the assignment must be the tutor’s first

step. Encourage students to bring and use faculty handouts for assignments.

Working with students to improve their writing should be a learning

situation in which students are led to make improvements with suggestions

and support from the tutor. The list below serves to highlight common areas

of concern. Grammatical and mechanical correctness are critical in any

written assignment, but student learning is not enhanced when tutors simply

correct all errors in a paper without explanation. Proofreading is the

student’s job.

Focus

• Does the introduction attract the reader’s attention?• Is the thesis clear? Specific?• Does the introductory paragraph lead logically to the first

supporting paragraph?Organization

• Has the student prepared a clear, complete outline as guidance?

• Does the writing progress in a logical, easily understood manner?

• Are both the introduction and conclusion effectively stated?• Are the subtopics clearly stated? In a logical order?

Support

• Does the paper contain adequate support for each subtopic?• Is each topic sentence specific and easily understood?• Is each support paragraph clearly stated? Do they relate to

the thesis?• Does the paper provide specific evidence, examples and

details?

APA Format

• Is the format of the paper correct?• Is the reference page correctly structured?

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• Is information taken from external sources correctly cited in the text?

• Are all sources listed on the reference page cited in the text?

Grammar/Punctuation/Usage

• Do errors interfere with the effectiveness of the writing? • Is there a pattern of specific errors that might be addressed?• Can students be led to recognize errors and correct them on

their own with only guidance from the tutor?Return to TOC

p. 40

TUTORING WRITING: THE ROUGH DRAFT

Most writers come in to work on a rough draft, most likely a paper with an

introduction and body paragraphs. Give writers the option of reading their

work to you rather than asking them to sit while you read on our own. This

is by no means the only way to approach the task at hand, but it gets the

writer involved, and it gives you two pairs of eyes and two pairs of ears

reviewing the paper together. This method alone often allows the writer to

catch poor grammar, punctuation, or usage.

It seems best to read the paper—or designated section—completely

through without stopping before you discuss it. This allows you to get a

sense of the whole in order to see patterns and prioritize concerns.

However, stop the reading if needed to discuss certain points, such as

pointing at concerns with a pen or pencil or pausing after every paragraph.

As the writer reads, encourage the writer and compliment any

strengths. Positive feedback is important in developing an enjoyment of

writing. Let the writer know that he or she is writing on an engaging topic,

or, for example, has excellent transitions and solid organization.

Listen to and discuss the paper as a whole before working with

individual parts of the paper. Talking about what the whole paper reaffirms

that writing can be a valuable and effective form of communication. Start

by giving detailed impressions and reactions, so that the writer can hear

what listeners or readers may understand from what he or she has written.

Discussing papers as a whole is helpful for longer papers, or ones you do

not have time to read through entirely with the writer.

After addressing the writer's main concerns or once the writer has

asked for an opinion on what to work on next, it's time to prioritize areas

that would benefit from attention. An effective and logical guideline is

one that proceeds from the "global" to the particular. There's no point in

revising sentence structure if the organization needs work and sentences

may wind up being dropped anyway. For global concerns, examine whether

the paper fits the criteria for the assignment or is written effectively to the

p. 41

intended audience. Discuss how well the content of the paper is developed

and if the ideas exhibit unity. Look at how those ideas are organized and

presented and what type of tone or style the paper uses. After those

concerns have been addressed, the mechanics of the paper, such as

punctuation and grammar, can be examined.

When we encounter problems, try to determine the reason the

writer has trouble with a certain area. For example, maybe the thesis

statement is missing because the writer thinks of it as a stupid part of some

teacher's mechanical formula for writing a paper. Then explain that a good

thesis statement will tell the reader what the paper will be about and will

help the reader develop an interest in reading the paper to see how the thesis

is supported. In addition, having a clear thesis statement makes writing a

well-organized paper much easier. Suggestions like these make sense and

are easier to remember than abstract rules; clear, logical, discussion of the

cause of an individual's troubles is one of the main benefits a writer can

receive from peer tutoring.

As for methodology, here is a central tenet of tutoring: "Always

ask." Asking questions ensures that the writer is thinking along with you

and increases the probability that he or she will remember what has been

discussed. Once writers get used to answering questions, they will also start

to ask the questions themselves, so the questioning technique helps avoid

the problem of writers becoming over-dependent on tutors.

Along similar lines, model finding answers to questions. As you go

through reference books together to look up formats for bibliographies,

comma rules, or alternative meanings of a word, the writer realizes that he

or she could probably do the same thing at home the next time a similar

question arises.

It's important to note at this point that your goal is not to assign or

anticipate grades. Our tutorials are based on the writing process as a

whole. While some self-evaluation from a writer may prove to be beneficial

in helping to determine the strengths and weaknesses of a particular piece,

p. 42

tutors should not allow themselves to be tempted into predicting what grade

a paper will receive. Let instructors worry about grades.

Adapted with permission from Penn State University Writing Center Handbook,

Pennsylvania State University.

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TUTORING WRITING: THE FINAL DRAFT

Sometimes you tutor writers and their papers at later stages of development.

Perhaps the most challenging is the final stage. Remember, though, that

even if a writer brings you an assignment due the next day and tells you it's

the "final draft," do not always treat it as such.

In these instances, by allowing the writer to set the agenda, you can

determine just how detailed or general your advice needs to be. When a

writer has at least one evening before the paper is due, tutors are allowed

some flexibility in the amount and type of advice they can give. However, if

a writer says, "My paper is due this afternoon," you can safely assume you'll

be working with a "final draft."

Begin the tutoring session involving a final draft as you would any

other: by establishing a positive relationship, by reviewing the assignment,

by identifying the writer's audience, by asking the writer to read the paper

aloud, and by asking what the writer would like to accomplish in the

session. Most writers will probably like you to discuss their spelling,

punctuation, and grammar. Because these areas are more specific than

p. 43

analyzing the content and overall organization of the paper, you should be

able to handle these requests efficiently at the end of a final-draft tutoring

session.

If, however, you feel unable to sufficiently fulfill the writer's needs

because of time restrictions, both tutor and writer would benefit from the

simple explanation that the deadline doesn't allow for such a thorough

session. It is important, however, to at least mention any areas where you

might have made suggestions had there been more time. Feedback from the

writer will then tell you whether to explain a suggestion more thoroughly or

continue with something else.

When you have determined that you are working with a final draft—

especially one due in an hour—you may then take the opportunity to

introduce or review proofreading skills. Most last-minute writers do not

understand the importance of proofreading, and when they do proofread,

they tend to read too quickly and unsystematically. Try to explain that

proofreading is crucial because it is the writer's opportunity to find small

errors that might interfere with the reader's understanding or impression of

the writing.

Adapted with permission from Penn State University Writing Center Handbook, Pennsylvania State University.

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p. 44

STUDENT ASSISTANCE

These materials may be reproduced for student use.

Return to TOCDEVELOP GOOD STUDY HABITS: THE SQ3R METHOD

Survey• Title headings and subheadings• Captions under pictures, charts, graphs or maps• Introduction, conclusion, and summary• Review questions at the end of the chapter• Resist reading during this progress; try to identify 5-6 major ideas• Before reading, ask yourself what you already know about the

subject

Question

p. 45

• Ask what the chapter is about• Turn the title, headings, and subheadings into questions• Rewrite any questions in the chapter

Read• Read to answer your questions—make an active search for answers• Reread captions under pictures, graphs, etc.• Underline key words and make notes as you read and answer

questions

Recite• At the end of each section of the chapter, ask yourself questions and

summarize in your own words what you read• Write down any questions on material you don’t understand

Review• After you have read the entire chapter:

o Use the information by transforming it and not just repeating it

o Review by rereading parts of the chapter or notes to verify answers

o Make flash cards for definitions and/or for difficult conceptso Develop mnemonics for memorization

• During the week (daily if possible)o Make a study plano Review notes/text to refresh memoryo Test yourself on questions you have put together

• Before the testo Make up practice test questionso Review notes and other relevant material for several days

beforeReturn to TOC

p. 46

TIME MANAGEMENT: TEN TIPS FOR LEARNING

Developing time management skills is a journey that may begin with this

guide but needs practice and other guidance along the way. One Goal is to

help yourself become aware of how you use your time as one resource in

organizing, prioritizing and succeeding in your studies, in the context of

competing activities of friends, work, family, etc.

Strategies on using time: These applications of time management have

proven to be effective as good study habits. As we go through each strategy,

jot down an idea of what will look like for you:

• Blocks of study time and breaks

As your school term begins and your course schedule is set, develop and plan for blocks of study time in a typical week. Blocks ideally are around 50 minutes, but perhaps you become restless after just 30 minutes? Some difficult material may require more frequent breaks. Shorten your study blocks if necessary—but don’t forget to return to the task at hand! What you do during your break should give you an opportunity to have a snack, relax, or otherwise refresh or re-energize yourself. For example, place blocks of time when you are most productive: Are you a morning person or a night owl? Jot down one best time block you can study. How long is it? What makes for a good break for you? Can you control the activity and return to your studies?

• Dedicated study spaces

Determine a place free from distraction (no cell phone or text messaging!) Where you can maximize your concentration and be free of the distractions that friends or hobbies can bring. You should also have a back-up space that you can escape to, like the library, departmental study center, even a coffee shop where you can be anonymous. A change of venue may also bring extra resources. What is the best study space you can think of? What is another?

• Weekly reviews

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Weekly reviews and updates are also an important strategy. Once a week, review your assignments, your notes, your calendar. Be mindful that as deadlines and exams approach, your weekly routine must adapt to them! What is the best time in a week you can review?

• Prioritize your assignments

When studying, get in the habit of beginning with the most difficult subject or task. You’ll be fresh and have more energy to take them on when you are at your best. For more difficult courses of study, try to be flexible: for example, build in “reaction time” when you can get feedback on assignments before they are due. What subject has always caused you problems?

• Achieve “stage one”—get something done!

The Chinese adage of the longest journey starting with a single step has a couple of meanings: First you launch the project. Second, by starting, you may realize that there are some things you have not planned for in your process. Details of an assignment are not always evident until you begin the assignment. Another adage is that “perfection is the enemy of good”, especially when it prevents you from starting! Roughly draft your idea and get going! You will have time to edit and develop later. What is a first step you can identify for an assignment to get yourself started?

• Postpone unnecessary activities until the work is done!

Postpone tasks or routines that can be put off until your school work is finished. This can be the most difficult challenge of time management. As learners, we always meet unexpected opportunities that look appealing, then result in poor performance on a test, on a paper, or in preparation for a task. Distracting activities will be more enjoyable later without the pressure of the test, assignment, etc. Hanging over your head. Think in terms of pride of accomplishment. Instead of saying “no”, learn to say “later”.

• Identify resources to help you

Are there tutors? Do you have an “expert friend”? Have you tried a keyword search on the Internet to get better explanations? Are there specialists in the library that can point you to resources? What about

p. 48

professionals and professional organizations? Using outside resources can save you time and energy and solve problems. Write down three examples for that difficult subject above. Be as specific as possible.

• Use your free time wisely

Think of times when you can study “bits” as when walking, riding the bus, etc. Perhaps you’ve got music to listen to for your course in music appreciation, or drills in language learning? If you are walking or biking to school, when best to listen? Perhaps you are in a line waiting—perfect for routine tasks like flash cards, or if you can concentrate, to read or review a chapter. The bottom line is to put your time to good use. What is one example of applying free time to your studies?

• Review notes and readings just before class

This may prompt a question or two about something you don’t quite understand, to ask about in class, or after. It also demonstrates to your teacher that you are interested and have prepared. How would you make time to review? Is there free time that you can use?

p. 49

• Review lecture notes just after class

Review lecture material immediately after class, or at least within first 24 hours. Forgetting is greatest within 24 hours without review! How would you do this? Is there free time you can use?

• Review your ten applications above. Select one and develop a new study habit.

Try something you can easily accomplish. Nothing succeeds like a successful first try!

Develop criteria for adjusting your schedule: to meet both your academic

and non-academic needs. Some effective aids are:

• Create a simple “To Do” list

This will help you identify a few items, the reason for doing them, and a timeline for getting them done. Print this list and post it to remind you of what needs to be done.

• Daily/weekly planner

Write down appointments, classes, and meetings on a chronological log book or chart. If you are more visual, sketch out your schedule. First thing in the morning, check what’s ahead for the day. Always go to sleep knowing that you are prepared for tomorrow.

• Long term planner

Use a monthly chart so that you can plan ahead. Long term planners will also serve as a reminder to constructively plan time for yourself.

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p. 50

UNDERSTANDING TEST ANXIETY

We are all nervous when we fail to prepare adequately for something that is

expected of us. Being a little nervous is natural and can even help us to

perform better than normal because our body releases chemicals that can

help us work faster, both physically and mentally. However, some students

develop an irrational fear of tests even after adequate preparation. It is

important for students to understand the difference between moderate

anxiety and irrational fears that may result from test-taking.

Solutions to your Stress

1. Focus on what you know—focus on what you know, not the things that you have forgotten or didn’t cover. If you “blank out”, find a place to brain dump—that is, write anything you remember at all from having studied to help ease yourself back into the material.

2. Know your job—your job during a test is not actually to “find the right answers;” it is to think as clearly as possible based on what you currently know. Focusing on doing your job rather than on other people or on the outcome/grade reduces anxiety.

3. Know where you’re going—don’t waste time and energy worrying about the time and room location—find it beforehand, sleep a little easier and arrive a bit early.

4. Stick to yourself before the test—even normally level-headed students can become very anxious after just two minutes of conversation with an overly worried peer! Avoid talking to others before exams.

5. Talk to yourself realistically—in an anxiety reaction, our fear gallops into the future. Return yourself to the present and remind yourself that no test determines your value as a person or your intelligence. No test grade predicts your future success either. Remind yourself that a test is a thinking task and challenge yourself to enjoy the thinking—much as you would if it were a crossword puzzle or a difficult riddle.

6. Expect to encounter questions to which you don’t know the answer—at the university level, many questions ask you to apply what you’ve learned to brand new situations you’ve never seen before, so the experience of not knowing the answer right away is

p. 51

common, not unusual! Tell yourself that it’s normal, enjoy the challenge of thinking through something new, and visit the tutoring center to learn how to increase your speed on such questions if necessary.

7. Relax and learn to self-calm—take time every day to think about the good things in life; stretch, exercise deep breathing or just hang out with friendly people.

8. Do not check your grades from other exams if you still have studying to do; you may become overconfident or devastated by the grade you received.

9. Avoid studying up to the last minute—this habit can come out of a sense that the notes and book “have the answers”. Choose to trust your own ability to think by putting away your materials and doing something else the hour before the test. A walk or light exercise can help release pent up energy; meditation or deep breathing can help calm you; cleaning your room or socializing with friends can help shift your attention to something other than yourself.

10. Take breaks—if our anxiety is too high to think well during a test, take a break to refresh yourself. Put down your pen, stretch, think of something pleasant, and breathe deeply. When studying consider taking a ten minute break every hour as well.

11. Learn to test yourself effectively before the exam—you wouldn’t go pitch a baseball game without getting to the mound to practice! Practicing what the test will demand of you results in greater skill and speed. Consult a tutor about how to self test.

Adapted with permission from Overcoming Test Anxiety, University of Texas.

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p. 52

DAVENPORT UNIVERSITY POLICY: ACADEMIC INTEGRITY

Davenport University recognizes the principles of honesty and truth as

fundamental to ethical business dealings and to a community of Instructors

and students. The University expects students to respect these principles.

As a point of academic integrity, students are required to submit

original material of their own creation. Plagiarism of any material and

cheating are serious offenses and can result in failure of the course or

dismissal from the University.

Plagiarism refers to the use of someone else’s ideas or words

without correct documentation. It is the student’s responsibility to ask the

faculty member to clarify any questions on correct use of documentation for

the work submitted in the course.

First level offense

A first level offense occurs the first time the student has a breach of academic integrity and typically involves an assignment or activity that does not represent a major part of the course grade. For example, the student knowingly and intentionally cheats on a weekly assignment; copies a source without proper citation; cheats on an exam (not the final); etc. First level offenses minimally lead to the consequence of receiving a zero for the particular assignment or activity.

Second level offense

A second level offense can occur in one of two ways. • A second level offense occurs the second time a particular

student has a breach of academic integrity involving an assignment or activity that does not represent a major part of the course grade as described above.

• A second level offense occurs when the infraction is a first offense that occurs on an assignment or activity that is a major part of the course grade like the final exam and major paper.

Second level offenses minimally lead to the consequence of failure of the class.

Third level offense

Third level offenses typically occur when a student has had

p. 53

academic integrity offenses in more than one class and are therefore usually dealt with at the administrative level. However, if a student were to commit a very serious offense or several offenses in one particular class, the consequence would be failure of the class and a recommendation that the student be expelled from the University.

Reprinted with permission from Undergraduate Catalog: Davenport University, 2009-2010, Davenport University.

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APA DOCUMENTATION STYLE: A BRIEF OVERVIEW

This document provides basic information about APA format and was

adapted from handouts available at Turnitin.com. For more detailed

information, consult your instructor.

APA citation style refers to the rules and conventions established by

the American Psychological Association for documenting sources used in

writing a research paper. APA style requires two elements for citing outside

sources: Citations and the Reference List.

Documentation

A citation is the way you tell your readers that certain material in your

work came from another source. It also gives your readers the information

necessary to find that source again, including:

• Information about the author• The title of the work• The name and location of the company that published your copy of

the source• The date your copy was published • The page numbers of the material you are borrowing

Why should I cite sources?

Giving credit to the original author by citing sources is the only way to use

other people’s work without plagiarizing. But there are a number of other

reasons to cite sources:

p. 54

• Citations are extremely helpful to anyone who wants to find out more about your ideas and where they came from.

• Not all sources are good or right – your own ideas may often be more accurate or interesting than those of your sources. Proper citation will keep you from taking the rap for someone else’s bad ideas.

• Citing sources shows the amount of research you’ve done.• Citing sources strengthens your work by lending outside

support to your ideas.

Doesn’t citing sources make my work seem less original?

Not at all. On the contrary, citing sources actually helps your reader

distinguish your ideas from those of your sources. This will actually

emphasize the originality of your own work.

p. 55

When do I need to cite? Whenever you borrow words or ideas, you need to acknowledge their

source. The following situations almost always require citation:

• Whenever you use quotes • Whenever you paraphrase • Whenever you use an idea that someone else has already expressed • Whenever you make specific reference to the work of another • Whenever someone else’s work has been critical in developing your

own ideas.

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p. 56

Quoting material

What is quoting?

Taking the exact words from an original source is called quoting. You

should quote material when you believe the way the original author

expresses an idea is the most effective means of communicating the point

you want to make. If you want to borrow an idea from an author, but do not

need his or her exact words, you should try paraphrasing instead of quoting.

How often should I quote?

Quote as infrequently as possible. You never want your essay to become a

series of connected quotations, because that leaves little room for your own

ideas. Most of the time, paraphrasing your sources is sufficient (but

remember that you still have to cite them!). If you think it’s important to

quote something, an excellent rule of thumb is that for every line you quote,

you should have at least two lines analyzing it.

How do I incorporate quotations in my paper?

Most of the time, you can just identify a source and quote from it.

Sometimes, however, you will need to modify the words or format of the

quotation in order to fit in your paper. Whenever you change the original

words of your source, you must indicate that you have done so. Otherwise,

you would be claiming the original author used words that he or she did not

use. But be careful not to change too many words! You could accidentally

change the meaning of the quotation, and falsely claim the author said

something they did not.

For example, let’s say you want to quote from the following passage in an

essay called “United Shareholders of America,” by Jacob Weisberg:

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“The citizen-investor serves his fellow citizens badly by his

inclination to withdraw from the community. He tends to

serve himself badly as well. He does so by focusing his

pursuit of happiness on something that very seldom makes

people happy in the way they expect it to.”

When you quote, you generally want to be as concise as possible. Keep

only the material that is strictly relevant to your own ideas. So here you

would not want to quote the middle sentence, since it is repeated again in

the more informative last sentence. However, just skipping it would not

work – the final sentence would not make sense without it. So, you have to

change the wording a little bit. In order to do so, you will need to use some

editing symbols. Your quotation might end up looking like this:

In his essay, “United Shareholders of America,” Jacob

Weisberg insists that “The citizen-investor serves his fellow

citizens badly by his inclination to withdraw from the

community. He tends to serve himself badly…by focusing

his pursuit of happiness on something that very seldom

makes people happy in the way they expect it to.”

The ellipses (. . .) indicate that you have skipped over some words in order

to condense the passage. But even this version is still a bit lengthy – there

is something else you can do to make it even more concise. Try changing

the last sentence from

“He tends to serve himself badly…by focusing his pursuit of

happiness on something that very seldom makes people

happy in the way they expect it to.”

p. 58

To

“He tends to serve himself badly…by focusing his pursuit of

happiness on [money].”

The brackets around the word [money] indicate that you have substituted

that word for other words the author used. To make a substitution this

important, however, you need to be sure that “money” is what the final

phrase meant – if the author intentionally left it ambiguous, you would be

significantly altering his meaning. That would make you guilty of

fraudulent attribution. In this case, however, the paragraph following the

one quoted explains that the author is referring to money, so it is okay.

As a general rule, it is okay to make minor grammatical and stylistic

changes to make the quoted material fit in your paper, but it is not okay to

significantly alter the structure of the material or its content.

Quoting within Quotes

When you have “embedded quotes,” or quotations within quotations, you

should switch from the normal quotation marks (“”) to single quotation

marks (‘’) to show the difference. For example, if an original passage by

John Archer reads:

The Mountain Coyote has been described as a “wily” and “single-minded” predator by zoologist Ima Warner.

Your quotation might look like this:

As John Archer explains, “The Mountain Coyote has been described as a ‘wily’ and ‘single-minded’ predator by zoologist Ima Warner.”

Note the double quotes surrounding the entire quotation, and the single

quotes around the words quoted in the original.

How do I include long quotes in my paper?

p. 59

If you are quoting more than 3 lines or 40 words of material, you should do the following:

• Double indent the quotation – that means adjusting the left and right margins so that they are about one inch smaller than the main body of your paper.

• If you have this option in your word-processor, “left-justify” the text. That means make it so that each line begins in the same place, creating a straight line on the left side of the quotation, while the right side is jagged.

• Do NOT use quotation marks for the entire quotation – the graphic changes you have made already (changing the font, double indenting, etc.) Are enough to indicate that the material is quoted. For quotations within that quotation, use normal quotation marks, not single ones.

Document provided by Turnitin.com and Research Resources. Turnitin allows free distribution and non-profit use of this document in an educational setting.

Return to TOC

p. 60

Paraphrasing

To paraphrase means to keep the author’s idea but present it in the writer’s

own words, which means changing the structure (format), and most of the

words.

To paraphrase correctly:

• Sentence structure is changed.• Only a few words (as single or double use words) are retained.• The author’s idea is retained but presented in a different way.• A citation to the original work is included

Here are a few quoted sentences taken from College Writing Skills with

Readings 7ed. by John Langan, published by Mcgraw-Hill, New York,

2008, page 706. The article is written by Ann McClintock, entitled

“Propaganda Techniques in Today’s Advertising.” This quote does not have

quotes as it is more than four lines; the double indentation indicates that the

material is being quoted:

Americans, adults and children alike are being seduced. They

are being brainwashed. And few of us protest. Why?

Because the seducers and the brainwashers are the

advertisers we willingly invite into our homes. We are

victims, content—even eager—to be victimized. . . .

Propaganda is a systematic effort to influence people’s

opinions, to win them over to a certain view or side.

Propaganda is not necessarily concerned with what is true or

false, good or bad. Propagandists simply want people to

believe the messages being sent. Often propagandists will

use outright lies or more subtle deceptions to sway people’s

p. 61

opinions. In a propaganda war, any tactic is considered fair

(McClintock, 2008).

Paraphrasing examples:

• Bad: Americans, adults and children are being swayed by advertisers, all because we allow these advertisers and their propaganda into our homes willingly.

o Synonyms are substituted while using the same sentence structure, plus there is no citation.

• Better: Propaganda is a way that advertisers brainwash and seduce Americans, both adults and children, which allow them to become victims in their own homes. (McClintock, 2008)

o While a number of McClintock’s words are being used, they are not strung together and the sentence structure (order) has changed.

• Best: McClintock states that the goal of any advertiser is to have consumers purchase their projects; therefore Americans as consumers, whether the consumers are children or adults, need to be watchful of what we watch and read through advertisements. (McClintock, 2008)

o The only words retained are advertiser, children, adults, which are acceptable as the words are nouns and there aren’t any better substitutes.

Adapted from Defining plagiarism, paraphrasing, and rewriting, Diana Stout.

Return to TOC

p. 62

Citing In-text Parenthetical References

Brief parenthetical references in the body of a paper are tied to a reference

list. The information needed in the parenthetical reference is an author’s

last name, followed by a comma, and the year of publication.

The new art of photography would be accessible to millions of people (Boorstin, 1992).

If the author’s name is mentioned within the sentence, cite only the date:

Daniel Boorstin points out that photography would be

accessible to millions of people (1992).

No parenthetical reference is needed if the date and author are both included in the sentence:

In 1992, Daniel Boorstin wrote about how photography

became accessible to millions of people.

When citing a specific passage of a source, use abbreviations for the words

page (p.), pages (pp.), chapter (chap.), and section (sec.):

Collins asserts that “great vision without great people is irrelevant” (2001, p. 42).

Specific In-text Parenthetical References:

• A work by a single author: (Boorstin, 1992)• A work by two authors: (Cuppy & Steig, 1950)• A work by 3-5 authors:

o First citation: (Smit, Hopper, & Jones, 1998) o Subsequent citations: (Smit et al., 1998)

• A work by six or more authors: (Heinman et al., 2000)• A work by an organization or group:

o First citation: (American Psychology Association [APA], 2003)

p. 63

o Subsequent citations: (APA, 2003)

p. 64

• A work with no listed author: cite the first key words of the title: (“Disney Retreats,” 1994) for the title of an article in a

magazine(Disney Retreats, 1994) for the magazine title or book title

o [note: use quotes for an article title, use italics for a magazine or book title]

• An electronic source: author (shortened title if author not provided) and publication date

o (Nicholas, 2004)o (“Beyond the Extreme,” 2006)

When In-text Parenthetical References Are Needed:

• Direct Quotations (use of exact words and enclosed in quotation marks).

• Summaries (a brief discussion of main points that does not use exact wording or original).

• Paraphrases (explanation of another’s ideas using your own words).

p. 65

Return to TOC

Reference Page

The last page of the paper gives the full bibliographic information for all the

sources cited. This page is labeled References and includes a double-

spaced, alphabetical list by the author’s last name of all the sources used in

the paper.

Specific Reference List Entries:

For electronic resources, include the same elements in the same order that

you would for a print copy. Include retrieval information as needed to assist

those accessing your source. Retrieval information is unnecessary when

citing an often used database. The URL should be included when citing an

obscure database. Retrieval dates are unnecessary unless the information

may change over time.

Recent periodicals (journals, magazines, & newspapers) and even

books may be assigned a DOI (Digital Object Identifier) that identifies and

links to the source as well as replacing the URL as a reference. The DOI is a

long string of numbers beginning with a 10. It looks like the following: doi:

10.1037/0278-6133.24.2.225. The DOI is usually found on the first page of

the electronic article near the copyright notice. The Publication Manual of

the American Psychological Association recommends using a DOI when

available for both electronic and print sources.

• A book with one author, print version: Include in this order, the

author’s last name and first initial, the year of publication in

p. 66

parenthesis, the book title in italics, and the publication information.

Capitalize only the first words of titles and subtitles, as well as

proper names.

Boorstin, D. J. (1992). The creators: A history of heroes

of the imagination. New York, NY: Vintage Press.

• Electronic version of print book—no DOI

Darwin, C. (1859). The origin of the species. Retrieved

from http://www.gutenberg.org/etext/2009

• A book with more than one author: Include all the author’s names

(in the order listed on the title page).

Fisher, R., Ury, W., & Patton, B. (1991). Getting to yes:

Negotiating agreement without giving in. New York,

NY: Penguin.

• A work by an organization or group (also known as a corporate author):

American Psychological Association. (2001).

Publication manual of the America Psychological

Association. Washington, D.C.: American

Psychological Association.

• An edited book:

p. 67

Barkley, L., Axelrod, R. B. & Cooper, C. R. (Eds.).

(2001). Sticks and stones and other student essays.

Boston, MA: Bedford/St. Martin’s.

• A selection from an edited collection or anthology: The selection title is not underline but rather put in italics. Include inclusive page numbers, preceded by pp. (in parentheses).

Ngo, L. K. (2001). Cannibalism: It still exists. In L.

Barkley, R.B. Axelrod, & C.R. Cooper (Eds.), Sticks

and stones and other student essays (pp. 70-74).

Boston, MA: Bedford/St. Martin’s.

• An article in a reference book, print version:

Holmes, R. (Ed.). (2001). French Foreign Legion. In The

Oxford companion to military history (pp. 328-329).

Oxford, Great Britain: Oxford University Press.

• An article in a reference book, online version with author:

Allaby, M. (2004). Absorption spectrum. In

Encyclopedia.com. Retrieved from

http://www.encyclopedia.com/topic/absorption_spec

trum.aspx

• An article in a reference book, online version with no author:

p. 68

Thesaurus. (2009). In Microsoft Encarta Dictionary.

Retrieved from

http://encarta.msn.com/encnet/features/dictionary/di

ctionaryhome.aspx

• An article in a printed journal:

Fine, M. A., & Kurdek, L. A. (1993). Reflections on

determining authorship credit and authorship order

on faculty-student collaborations. American

Psychologist, 48(7), 1141-1147.

• An article in an online journal without a DOI:

Anderson, A. (2006). Advice for first time buyers.

Kiplinger’s Personal Finance Magazine, 60(5).

p. 69

• An article in an on-line journal with DOI:

Swann, W. B., Jr., Sellers, J. G. & McClarty, K. L.

(2006). Tempting today, troubling tomorrow: The

roots of the precarious couple effect. Personality

and Social Psychology Bulletin, 32(1), 93-103. doi:

10.1177/-146167205279584

• An article from a website:

New child vaccine gets funding boost. (2001). Retrieved

March 21, 2001, from

http://news.ninemsn.com/au/health/story_13178.asp

• An article from a searchable database: If the DOI number is not

shown, reference the article as a print article. Include the name of

the database only if the source is rare, a print version is difficult to

locate, or the material is only available on a small number of

databases. No retrieval date is necessary for content that is not likely

to be changed or updated.

Murray, D., Moore, R., Johnson, T., & Keeler, P. (2006).

Coping with skill loss among the aging recreational

softball player. Gerontological Studies Quarterly,

16(2), 167-180.

OR• If the DOI is shown, include that:

p. 70

Swann, W. B., Jr., Sellers, J. G. & McClarty, K. L.

(2006). Tempting today, troubling tomorrow: The

roots of the precarious couple effect. Personality

and Social Psychology Bulletin, 32(1), 93-103. Doi:

10.1177/-146167205279584

• An article from a newspaper:

Samuelson, R. J. (2003, September 22). The creaky job

machine. The Detroit News, p. A44.

• An article from an online newspaper:

Adams, M., & Riruis, L. (2007, May 15). Are steroids a

problem on the sandlot? St. Paul Pioneer Press.

Retrieved from http://www.pioneerplanet.com

• Podcast:

Fogarty, M. (host). (2009, July 3). Why are British and

American English different? [Audio podcast].

Retrieved from

http://grammar.quickanddirtytips.com

• Data Set:

Centers for Disease Control and Prevention. (2009).

AIDS public information data in the United States

p. 71

for the years 1981-2002 [Data file]. Retrieved from

http://wonder.cdc.gov/aidspublic.html

• Personal Communication: cited in text only, you do not need to

include on the Reference page.

P. T. Bancroft (personal communication, July 6, 2009)

NOTE: Handbooks and online sources printed before 2009 may not have

updated information available in the 6th edition of the Publication Manual

of the American Psychological Association. If you have questions, contact

your instructor or LInC director.Return to TOC

STUDENT GUIDE FOR PREVENTING PLAGIARISM

What is plagiarism?

Many people think of plagiarism as copying another’s work, or borrowing

someone else’s original ideas. But terms like “copying” and “borrowing”

can disguise the seriousness of the offense:

According to the Merriam-Webster online Dictionary, to “plagiarize”

means:

1) To steal and pass off (the ideas or words of another) as one's own

2) To use (another's production) without crediting the source3) To commit literary theft 4) To present as new and original an idea or product derived from

an existing source.

In other words, plagiarism is an act of fraud. It involves both stealing

someone else’s work and lying about it afterward.

But can words and ideas really be stolen?

p. 72

According to U.S. law, the answer is yes. In the United States and many

other countries, the expression of original ideas is considered intellectual

property, and is protected by copyright laws, just like original inventions.

Almost all forms of expression fall under copyright protection as long as

they are recorded in some media (such as a book or a computer file).

All of the following are considered plagiarism:

• Turning in someone else’s work as your own• Copying words or ideas from someone else without giving

credit• Failing to put a quotation in quotation marks• Giving incorrect information about the source of a quotation• Changing words but copying the sentence structure of a

source without giving credit• Copying so many words or ideas from a source that it makes

up the majority of your work, whether you give credit or not (see our section on “fair use” rules)

Changing the words of an original source is not sufficient to prevent

plagiarism. If you have retained the essential idea of an original source, and

have not cited it, then no matter how drastically you may have altered its

context or presentation, you have still plagiarized.

Most cases of plagiarism can be avoided, however, by citing sources.

Simply acknowledging that certain material has been borrowed, and

providing your audience with the information necessary to find that source,

is usually enough to prevent plagiarism.

p. 73

Return to TOC

Types of plagiarism

Anyone who has written or graded a paper knows that plagiarism is not

always a black-and-white issue. The boundary between plagiarism and

research is often unclear. Learning to recognize the various forms of

plagiarism, especially the more ambiguous ones, is an important step in the

fight to prevent it.

Sources not cited

1. The Ghost Writer: the writer turns in another’s work, word-for-word, as his or her own.

p. 74

2. The Photocopy: the writer copies significant portions of text straight from a single source, without alteration.

3. The Potluck Paper: the writer tries to disguise plagiarism by copying from several different sources, tweaking the sentences to make them fit together while retaining most of the original phrasing.

4. The Poor Disguise: although the writer has retained the essential content of the source, he or she has altered the paper’s appearance slightly by changing key words and phrases.

5. The Labor of Laziness: the writer takes the time to paraphrase most of the paper from other sources and make it all fit together, instead of spending the same effort on original work.

Sources cited (but still plagiarized!)

1. The Forgotten Footnote: the writer mentions an author’s name for a source, but neglects to include specific information on the location of the material referenced. This often masks other forms of plagiarism by obscuring source locations.

2. The Misinformer: the writer provides inaccurate information regarding the sources, making it impossible to find them.

3. The Too-Perfect Paraphrase: the writer properly cites a source, but neglects to put in quotation marks. The text that has been copied word-for-word, or close to it. Although attributing the basic ideas to the source, the writer is falsely claiming original presentation and interpretation of the information.

4. The Resourceful Citer: the writer properly cites all sources, paraphrasing and using quotations appropriately. The catch? The paper contains almost no original work! It is sometimes difficult to spot this form of plagiarism because it looks like any other well-researched document.

5. The Perfect Crime: well, we all know it doesn’t exist. In this case, the writer properly quotes and cites sources in some places, but goes on to paraphrase other arguments from those sources without

p. 75

citation. This way, the writer tries to pass off the paraphrased material as his or her own analysis of the cited material.

Avoiding Plagiarism

To avoid plagiarism, students must give credit when using when using

information that is not their own. Information must be cited in text and on

the reference page when:

• Copying three or more exact words of another person• Paraphrasing (putting in your own words) or summarizing

the ideas of another person• Using statistics, graphs, charts, pictures, tables• Using an idea or theory of another person

This section adapted from Types of Plagiarism, Turnitin.com.

Return to TOCFORMATTING A PAPER

• Margins must be at least one inch on all four sides.• Entire paper (including the reference page) should be double-

spaced.

p. 76

• Paper should be left justified with no justification of the right margin.

• Each page, from the title page through the reference page, should have a running header flush to the left margin (if the instructor requires it) and a page number in the upper right corner.

• Use tab key to indent a paragraph.• There should be 2 spaces after all end-of-sentence

punctuation.• Font size should be 12 point using Times New Roman

(preferred).• A completed paper should consist of some or all of the

following (depending on course requirements): title page, abstract, main text with in-text parenthetical citations, reference page, appendices, author note, footnotes, table, figure captions, and figures.

• Quotations should include the author’s last name, year, and specific page.

o Short quotations (less than 40 words) should be incorporated into the text within double quotation marks (“”).

o Long quotations (four lines or 40 words or more), also called block quotations, should be indented five spaces and typed in a double-spaced block without quotation marks.

• Headings- The first is for a major heading; the others are for subheadings beneath the major heading. Follow the pattern in the chart.

1 Centered, Boldface, Uppercase and Lower Case Heading2 Flush Left, Boldface, Uppercase and Lower Case Heading3 Indented, boldface, lowercase heading, ending with a period.4 Indented, boldface, italicized, lowercase heading, ending with a period.5 Indented, italicized, lowercase heading, ending with a period.

p. 77

Creating a Title Page Using Word 2007

Set your page specifications:• Under the “Home” tab, set your font and paragraph options as

follows:a. Font: Times New Roman is the preferred font for APAb. Font size: 12c. In the paragraph box, the small button with several

horizontal lines and arrows pointing vertically is your line spacing control. Change line spacing to 2.0.

• Under the “Page Layout” tab, double check that your margins are 1” all the way around (this should be the default setting, but always check to make sure).

• Click on “Insert” then “Page Number” at the top of the home screen. Insert page numbers to be place in upper right hand corner of each page.

To create the Title:• Press enter until the cursor is approximately in the middle of the

page. From the “View” tab, you can use the “Zoom” feature to see your entire page on the screen and observe where you are placing your cursor.

• From the “Home” tab, “Paragraph” box, select center alignment.

• Type the title of the paper. APA recommends no more than twelve words. If the title is more than twelve words, divide at a logical place.

To create the Byline (author’s name and institutional affiliation):

p. 78

• With the cursor at the end of your title, press enter once. Since you have already selected double spacing, the cursor should go down one double space. It should also remain centered.

• Type your name, capitalized normally.• Press enter again and enter the name of your school.

The cover sheet that follows is an example of correct APA format. Check

with your instructor to determine if he/she has additional requirements for

the coversheet. Return to TOC

p. 79

Pay For College Athletes: A Dangerous Precedent

Student Name

Davenport University

Course Name (example: English 110)

Professor (insert name)

Date (fully written out; e.g. January 29, 2009)

Running heads are used primarily for publishing purposes as a means of identifying the document for readers. Check with your instructor to determine whether they require it.

Running Head: PAY FOR COLLEGE ATHLETES

One example of an acceptable format for a Title Page in APA style.

p. 80

Reference Page Format

• Type the short title and page number in the upper-right corner, ½ inch from top of page.

• Center the title, References, one inch from the top.• Begin each entry flush with the left margin. If the entry runs more

than one line, indent additional lines approximately ½ inch (5-7 spaces) using a hanging indent.

• Adhere to the following:o Double space between all lines on the references page.o Use one space following each word and two spaces after

each final punctuation mark in an entry.o With book and article titles, capitalize only the first letter of

the title, the first word of the subtitle, if there is one, and any proper nouns.

o Use italics for titles of books and periodicals, not underlining.

• List each entry alphabetically by the last name of the author, or, if no author is give, by the title (disregarding A, And or The). For work with multiple authors, use the name of the first author listed in the publication.

• Use the beginning initial of the first and middle names of an author (i.e. Smith, J. B.) with one space between the initials. For a work with more than one author, use an ampersand (&) before the final author’s name. (i.e. Smith, J. B. & Jones R. J.)

• For publisher locations, use the full city name plus the two letter U.S. Postal Service abbreviation for the state, if outside the United States, city and country.

See the sample reference page at the end of the sample paper included below:

p. 81

APA Gone Wrong: Instructors Pulling Their Hair

Student Name

Davenport University

English 110

Professor John Smith

October 15, 2008

Running head: APA GONE WRONG

Running heads are used primarily for publishing purposes as a means of identifying the document for readers. It must be 50 characters or less, flush with the left margin. Put “Running Head” before your running title on the title page and then drop it for subsequent pages.

Another example of an acceptable format for a Title Page in APA style.

Sample Paper in APA Stylewith a cover sheet, abstract, and reference page

p. 82

Abstract

The abstract begins at the left-hand margin with no paragraph indentation.

The abstract is a summary of the article, told in 5-8 sentences and should be

no longer than half a page. The abstract is told in third-person point of

view, highlights the thesis and main points, but doesn’t repeat the thesis

statement word for word.

APA GONE WRONG

p. 83

APA Gone Wrong: Instructors Pulling Their Hair

The paper begins with an indented paragraph. Notice that there are

no extra spaces between the title and the paper. The title repeats the FULL

title from the cover sheet.

This sample essay is an example of how your papers must look

when they are handed in. This font is twelve-point Times New Roman.

Notice how easy and pleasant this typeface is to read. Font size 14, Font

size 16, and so on are obvious space fillers; easy to detect.

Do not use them! The same goes for any fun or beautiful styles. While

they may be fun to play with, they are horrible to read. Stick with

Times New Roman.

This essay is doubled-spaced. Notice that there are no extra spaces

between paragraphs. If using Microsoft Word 2007, you’ll need to fix this

error. If you’ve already started typing, highlight your text, then click on the

little arrow in the “Paragraph” box on the “Home” tab, then change the

“after” spacing default from ten (10) to zero (0). All the numbers should be

zero (0).

Some papers will require an Abstract, which goes after the Cover

Sheet.

Note: In Microsoft Word 2003, the margin default is 1.25". You

will need to manually change the margins to 1” all around.

Have you ever noticed the red and green squiggle lines under some

of your words as you type? Red indicates a spelling error. Green indicates a

APA GONE WRONG

p. 84

grammatical error. BE CAREFUL that you do not accept the computer’s

recommendations for ‘correcting’ these. If you don’t know the grammar

rule, look it up in your handbook. Some computer “corrections” are wrong!

Also, even though computers have spell checkers, do not rely on them as

they can catch spelling errors but not misused words. Always proofread

your work! Hint: turn off the automatic spell checker, which corrects words

as you type; for example, quite often defiantly will be replaced for

definitely.

The poem below is an example where every word is spelled

correctly but the words are used incorrectly.

Eye Halve a Spelling Chequer

Eye halve a spelling chequerIt came with my pea sea

It plainly marques four my revueMiss steaks eye kin knot sea.

Eye strike a key and type a wordAnd weight four it two say

Weather eye am wrong oar riteIt shows me strait a weigh.

As soon as a mist ache is maidIt nose bee fore two long

And eye can put the error riteIts rarely ever wrong.

Eye have run this poem threw itI am shore your pleased two noIts letter perfect in it’s weighMy chequer tolled me sew

Sauce Unknown

APA GONE WRONG

p. 85

Return to TOCReference

Barr, A. S. (2007). Reversing the pyramid: keeping high school students in

the independent studio. The American Music Teacher, 57(1), 24.

Degregorio, J. (2007, August 27). SAT? ACT? NP!; From flashcards to

reading the newspaper, there are tricks to preparing for these

standardized tests. U.S. News & World Report, 143(6), 88.

Herbst-Damm, K. L., & Kulik, J. A. (2005). Volunteer support, marital

status, and the survival times of terminally ill patients. Health

Psychology, 24, 225-229. Doi:10.1037/0278-6133.24.2.225

Middlekid. (2007), January 22). Re: The unfortunate prerequisites and

consequences of partitioning your mind [Web log message].

Retrieved from

http://scienceblogs.com/pharyngula/2007/01/the_unfortunate_prereq

uisites.php

O’Keefe, E. (n.d.). Egoism & the crisis in Western values. Retrieved from

http://www.onlineoriginals.com/showitem.asp?Itemid=135

APA GONE WRONG

p. 86

Shotton, M. A. (1989). Computer addiction? A study of computer

dependency. London, England: Taylor & Francis.

Van Nuys, D. (Producer). (2007, December 19). Shrink rap audio [Audio

podcast]. Retrieved from http://www.shrinkrapaudio.com/

Zakaria, F. (2009, June 8). Boom times are back. Newsweek, 153(23), 26.

Return to TOC

HELPFUL WEBSITES FOR TUTORS AND STUDENTS

English

Comprehensive Writing Resources

• Purdue Online Writing Center: http://owl.english.purdue.edu • University of Richmond:

http://writing2.richmond.edu/writing/wweb.html• University of North Carolina:

http://www.unc.edu/depts/wcweb/handouts• St Cloud State University: http://leo.stcloudstate.edu

Understanding a Writing Assignment

• Understanding Assignments: http://www.unc.edu/depts/wcweb/handouts/readassign.html

• Understanding Writing Assignments: http://owl.english.purdue.edu/owl/resource/688/01/

Developing a Thesis

• How to Write a Thesis Statement: http://www.indiana.edu/~wts/pamphlets/thesis_statement.shtml

All references go on this page and are double spaced with no extra spaces in between and no extra space between the title of “References” and your material.

p. 87

• Thesis Statements: http://www.txstate.edu/SLAC/writing/documentation/Thesis_Statements.html

Organizing the Essay/Developing the Argument

• Organizing the essay: http://www.utoronto.ca/ucwriting/organizing.html

• Structure: http://writing.umn.edu/sws/quicktips/process/structures.htm

• Introduction: http://www.fas.harvard.edu/~wricntr/documents/Begin.html

• Conclusion: http://www.fas.harvard.edu/~wricntr/documents/Conclusions.html

• Writing: http://www.dartmouth.edu/~writing/materials/student/ac_paper/write.shtml

• Developing the Argument: http://web.princeton.edu/sites/writing/Writing_Center/handouts/html/developinganargument.htm

Evaluating Information

• Critical Evaluation of Resources: http://www.lib.berkeley.edu/instruct/guides/evaluation.html

• Critically Analyzing Information Sources: http://www.library.cornell.edu/olinuris/ref/research/skill26.htm

• Evaluating Information: http://www.libraries.iub.edu/index.php?Pageid=1481

Paraphrase and Summary

• Paraphrase and Summary: http://www.utoronto.ca/ucwriting/paraphrase.html

• Quoting, Paraphrasing, and Summarizing: http://owl.english.purdue.edu/owl/resource/563/01/

Using Quotations

• Using Quotations: http://www.utoronto.ca/ucwriting/quotations.html• How to Use Quotation Marks:

http://owl.english.purdue.edu/owl/resource/577/01/

p. 88

• Using Direct Quotations: http://infotrac.thomsonlearning.com/infowrite/res_quotations.htm

Revising the Essay

• Revision: Cultivating a Critical Eye: http://www.dartmouth.edu/~writing/materials/student/ac_paper/revise.shtml

• Revising an Essay: a Writer’s Checklist: http://www.csbsju.edu/writingcenters/handouts/revising.htm

Editing the Essay

• Editing the Essay, Part 1: http://www.fas.harvard.edu/~wricntr/documents/edit1.html

• Editing the Essay, Part 2: http://www.fas.harvard.edu/~wricntr/documents/edit2.html

• Editing & Proofreading Strategies: http://writing.colostate.edu/guides/processes/editing

Grammar/Mechanics

• The Guide to Grammar and Writing: http://grammar.ccc.commnet.edu/grammar

• Grammar Bytes: http:// www.chompchomp.com • The Writer’s Complex: http:// www.esc.edu/writer • The Owl at Purdue: http://owl.english.purdue.edu/owl/• Grammar, Formatting, and the Mechanics of Writing:

http://www.terryburns.net/GRAMMAR.htm

Website Listings for Study Skills Help

• Study Skills and Strategies: http:// www.studygs.net • Bucks County Community College Websites on Study Skills:

http://www.bucks.edu/~specpop/Actfrm.htm• Walla Wall Community College Online Advising and Educational

Planning: http://www.wwcc.edu/student_services/online_adv/success/links.cfm

• Academic Enrichment and Support Center: http://cas.bethel.edu/dept/aesc/resources

p. 89

• Actden: http:// www.actden.com • Mind Tools: http:// www.mindtools.com

English as a Second Language (ESL)

• This site is a good starting point for locating ESL learning resources on the web. It provides links to interactive listening and speaking sites, as well as sources for grammar and reading comprehension. The site also has an "ESL Teachers' Corner" with sites of interest to ESL instructors. Http://www.rong-chang.com/

• Many Things: A wide variety of activities for ESL students--A great site with many resources for the ESL student. Http://www.manythings.org/

Math

• AAA Math: Offers help to sharpen basic math skills through interactive practices and challenging games. Http:// www.aaamath.com

• Calculator: Offers a variety of calculators online. Http://www.calculator.com/

• Discovery School's Webmath : Provides instant solutions for numerical problems in all math levels--god to double check your work, and test your answers. Http:// www.webmath.com

• Math.com : Offers clear explanations and practice in all levels of math and also allows the students to test their knowledge with quizzes. Http://www.math.com

• Mathworld : Offers help for different types of math. Site also offers help for astronomy, chemistry, and physics. Http://mathworld.wolfram.com/

• Purplemath: Provides online tutoring and lessons, quizzes and worksheets for algebra. Http://purplemath.com/

Science

p. 90

• Reference Desk: Offered by America Association for the Advancement of Science, it consists of links to glossaries or dictionaries from several scientific disciplines. Http://www.eurekalert.org/

• Internet Pathology Laboratory for Medical Education: http://www-medlib.med.utah.edu/webpath/webpath.html

p. 91

Health

• Merck Online Medical Library: Provides a series of manuals dealing with a large number of health conditions. Http://www.merck.com/mmpe/index.html

• National Institute of Health: Provides links to medical research and library resources. Http://nih.gov

• RX List: Provides picture slide shows, information about diseases, conditions. Http://www.rxlist.com/script/main/hp.asp

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References

Carleton College. (2007). Tutor manual. Retrieved from

http://apps.carleton.edu/campus/act/readscounts/tutor_manual/

Community College of Rhode Island. Tutor manual. Retrieved from

http://www.ccri.edu/peer_tutor/programinfo/TUTORS/manual_I.sht

ml

Davenport University. (2009). APA documentation style: A brief overview.

Kalamazoo, MI: Davenport University.

Davenport University. (2009-2010). Undergraduate catalog. Grand Rapids

MI: Davenport University.

Essortment. (2002). Older College Student Tutoring. Retrieved from

http://ncnc.essortment.com/tutoringcollege_rqav.htm

Hazard Community & Technical College. (n.d.). Manual for tutors. Hazard,

KY: Hazard Community & Technical College.

Lehigh Carbon Community College. (n.d.). Tutor Handbook. Schnecksville,

PA: Lehigh Carbon Community College.

Lynchburg College. (n.d.). Writing Center online guide. Retrieved from

http://www.lynchburg.edu/writingguide.xml

National Tutoring Association (2003). Tutor code of ethics. Retrieved from

http://www.ntatutor.com/code_of_ethics.htm

p. 93

Penn State University. (2001). Writing center handbook. Retrieved from

http://www.psu.edu/dept/cew/writingcenter/handbook.htm

Stout, D. (2008). Defining plagiarism, paraphrasing, and rewriting.

Kalamazoo MI: Davenport University.

Study Guides and Strategies. (n.d.). Time management: Ten applications of

time management. Retrieved from

http:// www.studygs.net/timman.htm

Turnitin.com. (n.d.). Research resources printable handouts. Retrieved

from http://www. turnitin .com/research_site/print.html

University of Texas Learning Center. (n.d.). Overcoming test anxiety.

Retrieved from

http://www.utexas.edu/student/utlc/learning_resources/

University of Texas Learning Center. (n.d.). A plan for effective listening

and note taking. Retrieved from

http://www.utexas.edu/student/utlc/learning_resources/

Wright State University. (n.d.). Tutor Handbook. Dayton OH: Wright State

University

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TUTOR SIGN-OFF

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Tutor Sign-off

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document that you have completed this requirement.


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