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7/30/2019 TVM QA Procedures
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Quality Assurance
Procedures
www.tvmania.de
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1. TVM In-line Inspection ProcedureIn-line inspection at factories shall be performed per PO when 20% of the goods are
ready.
Factory shall invite TVM QA for in-line inspection for every PO 3 days before
inspection date, using the chart TVM Invitation for in-line / nal inspection (See
Appendix 1).
For in-line inspection QC shall prepare and take the following to the factories:
blank inspection form of the PO (See Appendix 2)
printed PO
printed MC
size set comments (received from TVM merchandiser)
photo sample comments (received from TVM merchandiser)
photo sample
any concerned comment, detail attached to PO system
In-line inspection steps at factories:
based on 2.5 AQL standard (See Appendix 3) choose samples randomly from
different operation stages (sewing, trimming, nishing, packing etc.) and check
for fabric, style, seam quality, workmanship, print, garment labels, size, packaging
way, materials
ll in manually TVM inspection form with ndings, request factory to sign, leave
copy to factory, keep original for TVM QA le
ll in manually actual garment measurements, leave copy to factory, keep original
for TVM QA department le (See Appendix 4)
collect and attach to a sheet samples of garment labels used in production
take one ready garment sample for wash test, take it to TVM ofce, wash it, ll in
wash test report, le it (See Appendix 5)
take production fabric swatch for fabric weight test, measurement result ll in
TVM Wash/Weight test report, le it (See Appendix 6)
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2. TVM Final Inspection ProcedureFinal inspection at factories shall be performed per PO, when 100% of the goods
are nished (packed in marked cartons) or in urgent case if min 80% of the goods
are nished (packed in marked cartons).
Factory shall invite TVM QA for nal inspection for every PO 3 days before
inspection date, using the chart TVM Invitation for in-line / nal inspection (See
Appendix 1).
For nal inspection QA shall prepare and take the following to the factories:
In-line inspection report
blank nal inspection form of the PO See Appendix 2
printed PO
printed MC
size set comments (received from TVM merchandiser)
photo sample comments (received from TVM merchandiser)
photo sample
any concerned comment, detail attached to PO systemFinal inspection steps at factories:
count total carton quantity to ensure 100% or min 80% of the goods are ready
cartons must be sealed and marked
choose cartons randomly to inspect based on 2.5 AQL Normal level standard
(See Appendix 3), mark the chosen cartons (sign or stamp) do not leave the
chosen cartons unattended until inspection is started
select garments to inspect randomly from cartons
inspect garments for fabric, style, print, seam quality, workmanship, garment
labels, size, packaging way, packaging materials check cartons for marking details
ll in manually inspection form with ndings, request factory to sign, leave copy
to factory, keep original for TVM QA department le
ll in manually actual garment measurements, leave copy to factory, keep original
for TVM QC department le
make photos of defects found, garment packing, carton marking
collect original sample and attach to a sheet from: care label, hangtag, main
label, size label, patch, stickers, license tag, price tag, etc.
take one fully packed garment as reference production sample from every PO
inspected
in case of rejection factory shall 100% recheck the entire lot, correct the defects
and present the goods for re-inspection.
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3. TVM Inspection Report Filing/Data-entry Procedure
In-line inspection reports led in TVM ofce:
in-line inspection reports should be led in dossiers per customer (eg. Auchan,
January-June, 2007)
the led in-line inspection report shall contain:
manually lled in-line inspection form manually lled actual measurements chart
wash/weight test results form
printed MC
sheet containing attached samples of production garment labels
the washed sample shall be stored in ofce, tagged with full identication of the PO
the round fabric swatch measured for weight should be attached to Wash/Weight
test report and led in the dossier
Final inspection reports led in TVM ofce:
reports should be led in dossiers per customer, date to be marked (eg. Auchan,
January-June, 2007)
a full nal inspection report shall contain:
in-line inspection report of the PO lled in manually
wash/weight test results form
nal inspection report of the PO lled in manually
printed MC
actual garment measurements made at in-line, nal inspection
sheet containing attached samples of care label, hangtag, main label, size label,patch, stickers, license tag, price tag, etc. of the PO
the reference production sample shall be stored in ofce, tagged with full
identication of the PO
Inspection reports entering into TVM PO System:
Both in-line inspection and nal inspection ndings shall be entered into the QA
report of the relevant PO in the POSystem See Appendix 7 and Appendix 8
Wash, weight and measurement ndings shall be scanned and attached to the
relevant in-line or nal inspection report Photos of the defects, packed garment, carton marking shall be attached to the
relevant in-line or nal inspection report See Appendix 9.1 and 9.2
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4. Tvm - Minor, Major And CriticalDefects
Minor defect:
Does not affect the durability or the usability but affects the outlook of
the garment
Is unlikely to result in customer complaint or return
Usually is observed by inspector, but may be overlooked by the
customer
Major defect:
Affects the durability or the usability and the outlook of the garment
With big possibility will result in customer complaint or return
Usually is observed by inspector and by customer during use
Critical defects:
Is a deviation from delivery requirements which results the product not
being received and/or distributed by Customers stores
Results hazardous or unsafe conditions when using the product
In case of 1 occurrence of critical defect the entire lot has to be
rejected
If the number of rejected units exceed the acceptance level (for major andminor defects) the entire lot will be rejected.
A 100% re-inspection will follow to sort out all defects observed.
If a garment has more major faults, it is counted as one rejected unit.
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5. Wash Tests Procedure withAutomatic Home WashingMachine (Miele, Siemens, Bosch, etc.)
1. Samples must be always turned INSIDE OUT
2. Washing machine must be FULLY LOADED (app 5 kg clothes)
3. If no samples enough, MAKE WEIGHTS (50x50cm White Cotton
fabric swatches) must be loaded with the samples, until full load
achieved
4. Half plastic glass PERSIL washing powder must be put in the relevant
chamber of the washing machine drawer
5. Machine set according to care label washing instructions
. Temperature in majority of the cases 40 C Degrees. Normal washing cycle in majority of the cases, which is app 1 hour
6.After washing, samples to be line dried (not tumble dried)
7. After drying samples to be checked for appearance after wash:
. Fabric: Twisting, Shrinking, Color Fastness
. Print: coming off, cracking, fading, glitter coming off, sticking, etc.
. Sticker: coming off, bubbling, breaking, wrinkling, color fading
. Embroidery: thread coming off, color fastness
. Rhine Stones: coming off, fading
. Rivets: coming off, sharp edges
. Badges: thread coming off, color fastness, fading, fraying
. Labels: color fastness, fraying
. All further embellishments: appearance after wash
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Appendixes
www.tvmania.de
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Appendix 1 Invitation form for in-line/nal inspection sent bysuppliers to TVM QA
Appendix 2 Blank in-line/nal inspection form printed fromPO System for the relevant PO
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Appendix 3 TVM AQL Inspection Standard
Appendix 4 Measurement chart completed with actualmeasurement data
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Appendix 5 TVM internal wash test report attached toinspection report in PO System
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Appendix 6 Weigh measurement report attached to inspectionreport in PO System
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Appendix 7 In-line inspection report entered into PO System
Appendix 8 Final inspection report entered into PO System
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Appendix 9.1 Photos of defects, measurements attached toTVM Inspection report in PO System
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Appendix 9.2 Photos of packed garments, carton marking,measurements attached to TVM Inspectionreport in PO System