TVS LSL – Email Service is moving into a Hosted model from 15th June 2013.

What you will get? Or what you like to know?

TVS LSL – Email servicefrom 15th June 2013

Hosted at “Ctrl+S” Data Centre at Hydrabad

Service delivered by Carizen, Chennai Managed by TVS LSL IT Department Using Rainmail, Open Source Email

Server Away from TVS LSL Main Data Centre

hosting all applications (ex: RVW, etc. ) Fully Internet based communication,

access from anywhere in the world

Proposed Setup

Domain name: tvslsl.com Each user given 500MB Mail boxes Facilities: Chat, File Server, Messaging

(Standard), Webmail with Calendar/Task/Notes

Additional Facilities: Web based Instant Messaging, Audio/Video Conferencing, Whiteboard, Remote Screen sharing

Proposed Setup - Contd

Email client supported Webmail (any Internet Browser could

be used. URL: email.tvslsl.com) Microsoft Outlook (for any staff who

owns a Laptop/ Desktop and has MS Office package)

Mobile Phones with Internet access and has any supported Email apps.

Email (web access) Features

Compose, Spell Check Address completion (from Address book) Attachments Read notification Signature Email Filters (Server Side) Vacation/Auto Response

Email (web access) Features - Contd

Email Forwarding Password Change Sender Alias Calendar / Task / Notes File Storage Block Email senders Block Attachments

Security

Host based Firewall Hardened OS Traffic encrypted using SSL SSL protected using 128 Bit Digital

Certificate Password policies requiring strong

password Temporarily block access if wrong

password entered more than certain number of times.

Security - Contd

Detailed Login logs Firewall logs Bandwidth logs Email logs 99%+ SPAM protection 100% Virus Protection Outbound SPAM protection (to identify

hacked account passwords)

Privacy

Email data available only to users with access to password

S/MIME encryption for privacy of end user communication

Administration

Web based Console for User Management

Bulk User management Optional Command line console access

Data Center

Tier 4 DC (Multiple sources of power) 48 Hour generator backup Secure and sealed rack space Air Conditioning with ambient

temperature control Biometric access control Data Assurance using SAN 100Mbps LAN connectivity with Multiple

ISP providers (Reliance, TATA, BSNL)

SLA

100% Hosting uptime 99% SPAM Protection 100% Virus protection Zero hour Virus protection Support – 1 Hour response time Support – Remote, Chat, Phone, Email,

Onsite Emergency Support – 2 Hour Response

time