Date post: | 20-Feb-2017 |
Category: |
Marketing |
Upload: | frank-wong |
View: | 245 times |
Download: | 2 times |
Tweaking the Purchase Funnel and Some of Our
Campaign Objectives
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A Bit About Myself
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The Funnel
Awareness
Consideration
Purchase
Direct Response
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Awareness
vs
Direct Response
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Awareness
&
Direct Response
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“Awareness is actually throughout the funnel”
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Defining “Awareness”Aware of your brand in general? Aware that you have a new energy drink?
Aware of the benefit of healthy drinks? Aware that you can cook with V8?
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Top Funnel Awareness Play
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Top Funnel Awareness Play
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Mid Funnel Awareness Play
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Mid Funnel Awareness Play
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Bottom Funnel Awareness Play
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Bottom Funnel Awareness Play
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Purchase Path Remains the Same
Awareness Consideration Purchase
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Speed to Purchase is the KeyAwareness Consideration Purchase
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Speed to Purchase is the KeyAwareness Consideration Purchase
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Factors to Consider When Conversion Takes too Long• Loss of tracking due to technical limitations
• Change of mind
o Competitors stepped in
o No longer need
o Economic factors
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Measuring Success
> >“Pick a metric that’s indicative of sales or potential sales
while factoring the time element”
Immediate, Trackable Revenue
Lift in Consideration, Newsletter Sign Up
Pure Product Awareness
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Awareness
vs
Direct Response
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“Almost all campaigns are aimed at driving revenue”
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Generating Demand
Capturing Demand
Two Ways to Drive Revenue
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Generating Demand
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Generating Demand
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Generating Demand
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Capturing Demand
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Capturing Demand
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The Same Thinking Works in Both Retention and Acquisition Environments
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Generating Demand – Retention
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Capturing Demand – Retention
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Capturing Demand – Retention
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Exceptions?
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CRM EngagementAdsPR Customer Service
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In a nutshell• Awareness is throughout the funnel
• Most campaigns are about driving revenue
• Bucket your campaigns by “generating demand” vs “ capturing demand”
• Factor in the element of time when measuring success
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Questions?
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Thank You!