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Twitter HE Case Studies

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Summary of four case studies of Twitter in HE. Part of LearnHigher Twitter project.
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Case studies of practice Evaluaon of Twier’s potenal in Higher Educaon is beginning to be published and some disnct uses have emerged exemplified by four case studies below. Case study 1. Twier as broadcast medium (University of Bath) Dr Sabah Abdullah used Twier for an undergraduate module in Economics (Ramsden 2009). Twier was used to supplement the recommended reading list with relevant news items. A module-specific Twier account was created using the module code and instrucons were provided to students on how to create their own Twier account, and on how to follow the module account. Use of Twier was encouraged through references in lectures. Generally, Dr Abdullah posted the URL of relevant arcles via Twier. Case study 2. Twier as conversaonal medium (University of Texas, Dallas) Dr Monica Rankin used Twier as a means of encouraging greater student parcipaon in large-group classes. Her intenon was to “pull more students into a class discussion which [she] wouldn’t ordinarily be able to do with that many people” (Kesmit3 2009). Her students reported that the experiment worked well and helped them, in the words of one, to “pipe up and be heard” in a large-group context that can be “a lile inmidang” (Kesmit3 2009). Hashtags – e.g. #h1302w08 – were used that included both a module code as well as a reference to the week in which the discussion was taking place. This case study illustrates the deployment of Twier as a conversaonal medium used to enable in-class (‘backchannels’) and well as post-lecture comments and reflecons. Case study 3. Twier for learning communies (University of Colorado, Denver) Dunlap & Lowenthal (2009) have recently published an evaluaon of their use of Twier on a module on instruconal design and technology. The authors encouraged their students to use Twier in a variety of ways: to post quesons and queries to one another as well as to the course team, to send student-to-student direct messages, to tweet comments on relevant news events, to share resources, to reports on conferences that were not aended by some of their fellow students, to links to student blogs and to exchange personal informaon (e.g. a student tweeng they’re red and off to bed which receives two replies wishing her a good night’s sleep). The authors claim that the use of Twier can enhance students’ percepon of a sense of ‘social presence’, an important quality that helps promote student involvement, commitment and retenon. They conclude that Twier is good for “sharing, collaboraon, brainstorming, problem solving, and creang within the context of our moment-to-moment experiences” (Dunlap & Lowenthal 2009). connued... Twitter in Higher Education
Transcript
Page 1: Twitter HE Case Studies

Case studies of practiceEvaluation of Twitter’s potential in Higher Education is beginning to be published and some distinct uses have emerged exemplified by four case studies below.

Case study 1. Twitter as broadcast medium (University of Bath)

Dr Sabah Abdullah used Twitter for an undergraduate module in Economics (Ramsden 2009). Twitter was used to supplement the recommended reading list with relevant news items. A module-specific Twitter account was created using the module code and instructions were provided to students on how to create their own Twitter account, and on how to follow the module account. Use of Twitter was encouraged through references in lectures. Generally, Dr Abdullah posted the URL of relevant articles via Twitter.

Case study 2. Twitter as conversational medium (University of Texas, Dallas)

Dr Monica Rankin used Twitter as a means of encouraging greater student participation in large-group classes. Her intention was to “pull more students into a class discussion which [she] wouldn’t ordinarily be able to do with that many people” (Kesmit3 2009). Her students reported that the experiment worked well and helped them, in the words of one, to “pipe up and be heard” in a large-group context that can be “a little intimidating” (Kesmit3 2009). Hashtags – e.g. #h1302w08 – were used that included both a module code as well as a reference to the week in which the discussion was taking place. This case study illustrates the deployment of Twitter as a conversational medium used to enable in-class (‘backchannels’) and well as post-lecture comments and reflections.

Case study 3. Twitter for learning communities (University of Colorado, Denver)Dunlap & Lowenthal (2009) have recently published an evaluation of their use of Twitter on a module on instructional design and technology. The authors encouraged their students to use Twitter in a variety of ways: to post questions and queries to one another as well as to the course team, to send student-to-student direct messages, to tweet comments on relevant news events, to share resources, to reports on conferences that were not attended by some of their fellow students, to links to student blogs and to exchange personal information (e.g. a student tweeting they’re tired and off to bed which receives two replies wishing her a good night’s sleep). The authors claim that the use of Twitter can enhance students’ perception of a sense of ‘social presence’, an important quality that helps promote student involvement, commitment and retention. They conclude that Twitter is good for “sharing, collaboration, brainstorming, problem solving, and creating within the context of our moment-to-moment experiences” (Dunlap & Lowenthal 2009).

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Twitter in Higher Education

Page 2: Twitter HE Case Studies

This resource was produced with the support of LearnHigher and is released under the terms of Creative Commons Licence.

Case study 4. Twitter as data collection tool (Sheffeld Hallam University)

The Academic Innovation Team used Twitter as a means to collect student feedback on informal learning spaces. The team saw Twitter as “an innovative data generation method” (Aspden & Thorpe 2009) relevant to the life styles of the students who reflections were being sought. 15 students were recruited to take part in a two-week study in which they were required to tweet an average of three times per day about their learning activities and the spaces they were using. Most of the student volunteers chose to register their phones to allow SMS tweets and used a combination of PC- and phone-based updates. The team created a dedicated project account (http://twitter.com/learningspaces) which followed the student volunteers. The benefits of using Twitter over print-based data collection tools included “the ability for participants to update anytime, almost anywhere, and through a variety of devices that are integral to their lives (cell phones, laptops, desktop PCs)” (Aspden & Thorpe 2009). Use of Twitter also helped avoid “the difficulties associated with information recall and [...] the risk of not having the appropriate equipment to record key events” (Aspden & Thorpe 2009). The limited length of tweets meant that updates were tended to be concise and focused. Finally, the ‘real time’ and public nature of tweets helped inform ongoing institutional initiatives (e.g. the redevelopment of the learning centres) that would have otherwise had to have waited until data had been collated and evaluated if more traditional data collection methods had been used

ReferencesAspden, E.J. & Thorpe, L.P. (2009). Where Do You Learn?: Tweeting to Inform LearningSpace Development, EDUCAUSE Quarterly, 32(1). Retrieved February 19, 2010, fromhttp://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/WhereDoYouLearnTweetingtoInfor/163852

Dunlap, J.C. & Lowenthal, P.R. (2009). Tweeting the Night Away: Using Twitter to EnhanceSocial Presence. Journal of Information Systems Education, 20(2). Retrieved February 19, 2010,, from http://fndarticles.com/p/articles/mi_qa4041/is_200907/ai_n32128805/

Kesmit3 (2009). The Twitter Experiment: UT, Dallas. YouTube. Retrieved February 19, 2010,from http://www.youtube.com/watch?v=6WPVWDkF7U8

Ramsden, A. (2009). Using micro-blogging (Twitter) in your teaching and learning: Anintroductory guide. Discussion Paper. University of Bath. Retrieved February 19, 2010, fromhttp://opus.bath.ac.uk/15319/1/intro_to_microblogging_09.pdf


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