Get ahead in thecloud with hosted communicationsAshling Kearns UCC Marketing Manager – BT

Henry BartonVP Strategy – VOSS

UC Expo – 10 March 2010

Infrastructure & Delivery Management Theatre

Agenda

• BT Hosted Voice offering

• Cisco-UCaaS solution design

• VOSS integrated service management

• BT, Cisco & VOSS together

The current situation

Businesses today typically have multiple, fragmented, disparate IT and telephony infrastructures that restrict effective communication.

Voice, audio/video conferencing and application sharing are the building blocks of collaboration, but they have to be integrated.

You need your communications and IT systems working together to support the business.

What are BT, Cisco & VOSS announcing?

• World’s first global offeringbased on Cisco Hosted Unified Communications Services

• Converged voice, mobile anddata services using cloud-based technologies

• Utility-based, per-user pricing model

Networking

Communication& collaboration

HostedVoice

The benefits of hosted voice

• Hosted Voice is a cost-effective way to quickly gain the benefits of convergence, without the upheaval or cost

• We’ll handle everything – voice/data conversion, numbering, call-handling – and host it all centrally in one of our secure data centres. This means you:

Rent only the phonesand lines that you need

Remove the cost of managingyour IT infrastructure in-house

Retain the flexibility to add/removesites and increase/decrease users

Maximise the value ofyour existing investment

Provide a simple andconvenient service for users

Pay as you go for an enterprisegrade service with global reach

Features at a glance

• As a hosted service, based on a rental model, there is no upfront investment.

• You keep control of your features and settings, and manage these online:

Voicemail Mobility

ExtensionMobility

UnifiedMessaging

AttendantConsole

Worldwide Platform for multiple sites

A cloud-based solution with global reach

Available now in the UK, and for businesses in the United States and EMEA in mid-2010, followed

by Asia Pacific.

BT hosted voice roadmap

BT Hosted IPT has a strong roadmap to assist you with your UCC journey.

NO COMMITTED LAUNCH DATE FOR THESE DEVELOPMENTS

Contact Centre

BT Onevoice

IP Trunks – SIP

Alternative WANs

Voice Recording

Unified Communications Integration

Cisco SP- Hosted UCaaS

Solution Architecture

Cisco UCaaS Overview

• End-to-end service provider communications solution

• Targets tier-1 service providers

• Managed or hosted; shared or dedicated

• True multi-tenant dial plan - unique set of MT features

• Carrier-grade solution architecture

• Integrated management

• Full IPPBX & UC feature set

Carrier Class Environment

pstn

Carrier Class SP Hosted UCaaS Solution

pstn

PGW

CUCM Clusters

App Servers

Routers

Phones

Shared Voicemail & Conferencing

Applications

Provision

pstn

GK

GK

GK

GK

PGW Softswitch

Class 4 routing intelligence

Consolidated PSTN

Connections

PSTN

Movius

VOSS

SP-Hosted UCaaS Architecture Overview

IP WAN

pstn

PGW

HSIs

Gate

keepersCUCM

Disributed PSTN

Gateways

Hosted UCS Core

Dedicated (Hosted)

pstn

V

Legacy PBX

V

V

Hosted

Multi-tenant

Vpstn

XML Apps: partition-able among

tenants

Attendant Console:

ARC / Aastra

Provisioning

VOSS Provisioning Tool configures entire

architecture using a common MT dial plan

Meetingplace,

Unity

Billing

pstnApplications

V

Lawful

Intercept Interconnect

Microsoft OCS Presence

Unified -

Presence;

Movius

Unified Messaging

Meetingplace

Unified Mobility

UCaaS Deployment Models

Company B

Call Manager

Hosted Dedicated

Voice

Mail

Hosted Multi Tenant

Company A

FW

Company B

Gatekeeper

PSTN

PGW

SRST

SRST

SRST

SRST

Billing

FW

FW

FW

Unity Company D

Application

Servers

Company C

Call Manager

PGW

Managed Dedicated

PSTN

GK GK

Company E

Company D

Mgmt & Provisioning

VOSS –

Integrated Service Delivery

Traditional Model – Many Management Systems

VOSS – Integrated Service Delivery

Integrated Service Delivery from VOSS

“Front-end” to the customers.

Core component of UCaaS.

Specifically designed to handle

the PGW and service provider

oriented provisioning.

Scalable, geo-redundant server architecture.

Automated UC configuration & activation

Automated network configuration

Automated MT dial plan configuration

Day-1 deployment & day-2 MAC tools

Secure, devolved administration & self-care

portals

Resource and inventory management, plus

audit/reporting

Delegated Administration Levels

UC Service Provisioning – without Automation

UC Service Provisioning – with Automation