UMTS BTS Fault Analysis

411-8111-556

Wireless Service Provider Solutions

UMTSFault ManagementUMTS BTS Fault Analysis411-8111-556 02.08/EN Preliminary November 2006

Wireless Service Provider Solutions

UMTSFault ManagementUMTS BTS Fault Analysis

Document number: 411-8111-556Document issue: 02.08/ENDocument status: PreliminaryProduct release: UMTS V5.0Date: November 2006

Copyright © 2004-2006 Nortel Networks, All Rights ReservedOriginated in France

NORTEL CONFIDENTIAL

The information contained in this document is the property of Nortel. Except as specificallyauthorized in writing by Nortel, the holder of this document shall keep the information containedherein confidential and shall protect same in whole or in part from disclosure and dissemination tothird parties and use same for evaluation, operation and maintenance purposes only.

The content of this document is provided for information purposes only and is subject tomodification. It does not constitute any representation or warranty from Nortel as to the content oraccuracy of the information contained herein, including but not limited to the suitability andperformances of the product or its intended application.

This is the Way. This is Nortel, Nortel, the Nortel logo, and the Globemark are trademarks of Nortel.All other trademarks are the property of their owners.

PUBLICATION HISTORYSYSTEM RELEASE: UMTS V5.0

November 2006

Issue 02.08/EN Preliminary

Update for OAM 5.0.0.6 / UA 4.2.6 (UMTS V5.0 Post-ChR Load)

October 2006

Issue 02.07/EN Draft

Update for OAM 5.0.0.5 / UA 4.2.5 (UMTS V5.0 Post-ChR Load)

Resolution of CR Q01451100

August 2006

Issue 02.06/EN Standard

Update for Post-Channel Readiness

Resolution of the following CRs:

• Q01385129

• Q01424070

July 2006


Update for Post-Channel Readiness

Resolution of CR Q01385129

April 2006


Update for Channel Readiness


• Q01262671 (VF-IT:OAMv4.2.2 helpOnline for three BTS alarm missing)

• Q01268854 (RD_41-UMTS: BTS 18000: Document: Alarm "Battery ondischarge" to remove from NTP)

• Q01279702 (4.1.2:BTS:DOC: HELP DESc. FOR ALARM TRM LOW RSSI is tobe updated)

December 2005


Nortel Confidential Publication history i

Copyright © 2004-2006 Nortel Networks UMTS BTS Fault Analysis

Update for Customer Readiness

September 2005


Update after Internal Review

August 2005


Update for RAN V4.2


• Q01179353

• Q01168029

SYSTEM RELEASE: UMTS V4.1

June 2005


Editorial update

March 2005


Update for Customer Readiness


• Q01074039

• Q01077624

• Q01078916

• Q01077917

January 2005


Update for Customer Readiness after internal review

December 2004


Creation for RAN V4.1

Nortel Confidential Publication history ii

411-8111-556 02.08/EN Preliminary November 2006 Copyright © 2004-2006 Nortel Networks

1 About this publication...................................................................................................................... ............. ........... 1

2 Roadmap to UTRAN Collection..................................................................................................................... ........... 5

3 What is new..................................................................................................................................................... ........... 8

4 How to use this publication........................................................................................................................... ........... 9

5 BTS alarms descriptions.................................................................................................................. ............. ......... 18

5.1 ANTENNA ACCESS ALARMS...................................................................................................... ............. ......... 19

5.1.1 Adapter Error on DDM VSWR DIV (VSWR LEVEL 2).......................................................................... ......... 20

5.1.2 Adapter Error on DDM VSWR MAIN (VSWR LEVEL 3)....................................................................... ......... 22





5.1.7 Equipment Malfunction on TMA DOUBLE MAIN (TMA FAILED)............................................ ............. ......... 32

5.1.8 Equipment Malfunction on TMA DOUBLE DIV (TMA FAILED)............................................... ............. ......... 34

5.1.9 Equipment Malfunction on TMA TRIBAND (TMA FAILED)..................................................... ............. ......... 36

5.2 BOARD ALARMS ....................................................................................................................................... ......... 38

5.2.1 Adapter Error on CEM (INVALID SLOT POSITION)............................................................... ............. ......... 43

5.2.2 Adapter Error on XTRM (INVALID SLOT POSITION)............................................................. ............. ......... 44

5.2.3 Adapter Error on TRM (INVALID SLOT POSITION)............................................................... ............. ......... 45

5.2.4 Adapter Error on XTRM (INCORRECT FREQUENCY BAND)............................................................. ......... 46

5.2.5 Adapter Error on TRM (INCORRECT FREQUENCY BAND).................................................. ............. ......... 47

5.2.6 Adapter Error on REMOTE RADIO HEAD (INCORRECT FREQUENCY BAND)................... ............. ......... 49

5.2.7 Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 3)................................................. ............. ......... 50



5.2.10 Adapter Error on OIM (INVALID SLOT POSITION).............................................................. ............. ......... 53

5.2.11 Communications Protocol Error on CEM (CCM-CEM LINK)................................................. ............. ......... 54

5.2.12 Communications Protocol Error on XTRM (CCM-TRM LINK)............................................... ............. ......... 56

5.2.13 Communications Protocol Error on TRM (CCM-TRM LINK)................................................. ............. ......... 57

5.2.14 Communications Protocol Error on CCM (UNACKNOWLEDGED ALARM)....................................... ......... 59

5.2.15 Communications Protocol Error on CCM (ATM INTERNAL FAILURE).............................................. ......... 61

5.2.16 Communications Protocol Error on CCM (CCM-CCM LINK).............................................................. ......... 63

5.2.17 Communications Protocol Error on REMOTE RADIO HEAD (CCM-TRM LINK).................. ............. ......... 65

5.2.18 Configuration Or Customization Error on CEM (NO CCP AVAILABLE)............................................. ......... 66

5.2.19 Configuration Or Customization Error on CEM (UNSUPPORTED EQUIPMENT)................ ............. ......... 68

Nortel Confidential Table of contents iii


5.2.20 Equipment Malfunction on XTRM (I2C ACCESS FAILURE)................................................. ............. ......... 69

5.2.21 Equipment Malfunction on TRM (I2C ACCESS FAILURE)................................................... ............. ......... 70

5.2.22 Equipment Malfunction on XTRM (TX CHANNELIZER FAILURE)....................................... ............. ......... 72

5.2.23 Equipment Malfunction on TRM (TX CHANNELIZER FAILURE)....................................................... ......... 73

5.2.24 Equipment Malfunction on CCM (SELF TEST FAILED)..................................................................... ......... 75

5.2.25 Equipment Malfunction on CEM (SELF TEST FAILED)........................................................ ............. ......... 77

5.2.26 Equipment Malfunction on XTRM (SELF TEST FAILED)................................................................... ......... 79

5.2.27 Equipment Malfunction on TRM (SELF TEST FAILED)........................................................ ............. ......... 80

5.2.28 Equipment Malfunction on CEM (UTOPIA FPGA FAILURE)................................................ ............. ......... 82

5.2.29 Equipment Malfunction on CEM (RX FPGA FAILURE)...................................................................... ......... 84

5.2.30 Equipment Malfunction on CEM (TX FPGA FAILURE)......................................................... ............. ......... 86

5.2.31 Equipment Malfunction on CEM (CORREL FPGA FAILURE)............................................................ ......... 88

5.2.32 Equipment Malfunction on XTRM (RX CHANNELIZER FAILURE)....................................... ............. ......... 90

5.2.33 Equipment Malfunction on TRM (RX CHANNELIZER FAILURE)......................................... ............. ......... 91

5.2.34 Equipment Malfunction on CCM (PLL OUT OF LOCK)...................................................................... ......... 93

5.2.35 Equipment Malfunction on XTRM (PLL OUT OF LOCK).................................................................... ......... 95

5.2.36 Equipment Malfunction on TRM (PLL OUT OF LOCK)......................................................... ............. ......... 96

5.2.37 Equipment Malfunction on REMOTE RADIO HEAD (BBPD FPGA FAILURE)..................... ............. ......... 98

5.2.38 Equipment Malfunction on REMOTE RADIO HEAD (DOWNLOADING FAILURE).............. ............. ......... 99

5.2.39 Equipment Malfunction on REMOTE RADIO HEAD (OUTPUT SPECTRUM OUTSIDESPECIFICATION)..............................................................................................................................

............. ....... 100

5.2.40 Equipment Malfunction on REMOTE RADIO HEAD (UNREADABLE MANUFACTURERDATA)................................................................................................................................................

............. ....... 101

5.2.41 Equipment Malfunction on REMOTE RADIO HEAD (INVALID MANUFACTURERDATA)................................................................................................................................................

............. ....... 102

5.2.42 Equipment Malfunction on XTRM (TX PATH FAILURE)....................................................... ............. ....... 103

5.2.43 Equipment Malfunction on TRM (TX PATH FAILURE)....................................................................... ....... 104

5.2.44 Equipment Malfunction on CEM (UMTS TIME NOT SYNCHRONIZED)............................................ ....... 106

5.2.45 Equipment Malfunction on CCM (FILE SYSTEM ACCESS FAILURE)................................. ............. ....... 108

5.2.46 Equipment Malfunction on CEM (FILE SYSTEM ACCESS FAILURE)................................. ............. ....... 110

5.2.47 Equipment Malfunction on XTRM (FILE SYSTEM ACCESS FAILURE)............................... ............. ....... 112

5.2.48 Equipment Malfunction on TRM (FILE SYSTEM ACCESS FAILURE)............................................... ....... 113

5.2.49 Equipment Malfunction on CCM (UNKNOWN HARDWARE REFERENCE IN ACTIVEFILE SYSTEM)..................................................................................................................................

............. ....... 115

5.2.50 Equipment Malfunction on CEM (UNKNOWN HARDWARE REFERENCE IN ACTIVEFILE SYSTEM)..................................................................................................................................

............. ....... 117

5.2.51 Equipment Malfunction on XTRM (UNKNOWN HARDWARE REFERENCE IN ACTIVEFILE SYSTEM)..................................................................................................................................

............. ....... 119

5.2.52 Equipment Malfunction on TRM (UNKNOWN HARDWARE REFERENCE IN ACTIVEFILE SYSTEM)..................................................................................................................................

............. ....... 120

5.2.53 Equipment Malfunction on CCM (MIM ACCESS FAILURE)............................................................... ....... 122

Nortel Confidential Table of contents iv


5.2.54 Equipment Malfunction on CEM (MIM ACCESS FAILURE)............................................................... ....... 124

5.2.55 Equipment Malfunction on XTRM (MIM ACCESS FAILURE)............................................................. ....... 126

5.2.56 Equipment Malfunction on TRM (MIM ACCESS FAILURE).................................................. ............. ....... 127

5.2.57 Equipment Malfunction on XTRM (INVALID MANUFACTURER DATA)............................................ ....... 129

5.2.58 Equipment Malfunction on TRM (INVALID MANUFACTURER DATA)................................. ............. ....... 130

5.2.59 Equipment Malfunction on XTRM (UNREADABLE MANUFACTURER DATA).................... ............. ....... 131

5.2.60 Equipment Malfunction on TRM (UNREADABLE MANUFACTURER DATA).................................... ....... 132

5.2.61 Equipment Malfunction on CEM (PDCP FPGA FAILURE)................................................................. ....... 134

5.2.62 Equipment Malfunction on CEM (CRCP FAILURE).............................................................. ............. ....... 136

5.2.63 Equipment Malfunction on CCM (DUPLEX DATA SYNCHRONIZATION FAILURE)......................... ....... 138

5.2.64 Equipment Malfunction on XTRM (BBPD FPGA FAILURE)............................................................... ....... 140

5.2.65 Equipment Malfunction on XTRM (CORDIC FPGA FAILURE)............................................. ............. ....... 141

5.2.66 Equipment Malfunction on CEM (START ERROR)............................................................... ............. ....... 142

5.2.67 Equipment Malfunction on XTRM (START ERROR).......................................................................... ....... 144

5.2.68 Equipment Malfunction on DDM PAC (PA-TRM LINK)......................................................... ............. ....... 145

5.2.69 Equipment Malfunction on REMOTE RADIO HEAD (CORDIC FPGA FAILURE).............................. ....... 146

5.2.70 Equipment Malfunction on REMOTE RADIO HEAD (DDM RECONFIGURATION)........................... ....... 147

5.2.71 Equipment Malfunction on REMOTE RADIO HEAD (GAIN CONTROL)............................................ ....... 148

5.2.72 Equipment Malfunction on REMOTE RADIO HEAD (MIM ACCESS FAILURE)................... ............. ....... 149

5.2.73 Equipment Malfunction on REMOTE RADIO HEAD (UNKNOWN HARDWAREREFERENCE IN ACTIVE FILE SYSTEM)........................................................................................

............. ....... 150

5.2.74 Equipment Malfunction on REMOTE RADIO HEAD (FILE SYSTEM ACCESSFAILURE)..........................................................................................................................................

............. ....... 151

5.2.75 Equipment Malfunction on REMOTE RADIO HEAD (TX PATH FAILURE)........................................ ....... 152

5.2.76 Equipment Malfunction on REMOTE RADIO HEAD (LNA FAILED)..................................... ............. ....... 153

5.2.77 Equipment Malfunction on REMOTE RADIO HEAD (VSWR FAILED)............................................... ....... 154

5.2.78 Equipment Malfunction on REMOTE RADIO HEAD (VSWR NOT PRESENT).................................. ....... 155

5.2.79 Equipment Malfunction on REMOTE RADIO HEAD (CURRENT OVERLOAD)................... ............. ....... 156

5.2.80 Equipment Malfunction on REMOTE RADIO HEAD (CANCELLATION LOOP)................... ............. ....... 157

5.2.81 Equipment Malfunction on REMOTE RADIO HEAD (PLL OUT OF LOCK).......................... ............. ....... 158

5.2.82 Equipment Malfunction on REMOTE RADIO HEAD (RX CHANNELIZER FAILURE).......... ............. ....... 159

5.2.83 Equipment Malfunction on REMOTE RADIO HEAD (TX CHANNELIZER FAILURE)........................ ....... 160

5.2.84 Equipment Malfunction on REMOTE RADIO HEAD (SELF TEST FAILED)......................... ............. ....... 161

5.2.85 Equipment Malfunction on TRM (BBPD FPGA FAILURE).................................................... ............. ....... 162

5.2.86 Equipment Malfunction on TRM (CORDIC FPGA FAILURE)............................................................. ....... 163

5.2.87 Equipment Malfunction on REMOTE RADIO HEAD (DC VOLTAGE FAULT)...................... ............. ....... 164

Nortel Confidential Table of contents v


5.2.88 Equipment Malfunction on REMOTE RADIO HEAD (BATTERY ON DISCHARGE).......................... ....... 165

5.2.89 Equipment Malfunction on REMOTE RADIO HEAD (POWER SUPPLY FAILURE)............. ............. ....... 166

5.2.90 Heating Or Ventilation Or Cooling System Problem on TRM (DTRM ASICTEMPERATURE ALARM).................................................................................................................

............. ....... 167

5.2.91 Heating Or Ventilation Or Cooling System Problem on XTRM (RTRM TEMPERATUREALARM).............................................................................................................................................

............. ....... 169

5.2.92 Heating Or Ventilation Or Cooling System Problem on TRM (RTRM TEMPERATUREALARM).............................................................................................................................................

............. ....... 170

5.2.93 Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM RFTEMPERATURE ALARM).................................................................................................................

............. ....... 172

5.2.94 Heating Or Ventilation Or Cooling System Problem on TRM (DTRM RF TEMPERATUREALARM).............................................................................................................................................

............. ....... 173

5.2.95 Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM ASICTEMPERATURE ALARM).................................................................................................................

............. ....... 175

5.2.96 Heating Or Ventilation Or Cooling System Problem on XTRM (TRM HIGHTEMPERATURE WARNING)............................................................................................................

............. ....... 176

5.2.97 Heating Or Ventilation Or Cooling System Problem on TRM (TRM HIGH TEMPERATUREWARNING)........................................................................................................................................

............. ....... 177

5.2.98 Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD(TEMPERATURE OVERLOAD)........................................................................................................

............. ....... 179

5.2.99 Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD (HIGHTEMPERATURE)..............................................................................................................................

............. ....... 180

5.2.100 Input Output Device Error on EXTERNAL ALARM (EXTERNAL ALARM) ...................................... ....... 181

5.2.101 Out Of Memory on XTRM (PROCESSOR OUT OF MEMORY)....................................................... ....... 182

5.2.102 Out Of Memory on TRM (PROCESSOR OUT OF MEMORY)............................................ ............. ....... 183

5.2.103 Out Of Memory on REMOTE RADIO HEAD (PROCESSOR OUT OF MEMORY)............. ............. ....... 185

5.2.104 Power Problem on REMOTE RADIO HEAD (DC CONVERTER SHUTDOWN)................. ............. ....... 186

5.2.105 Power Problem on REMOTE RADIO HEAD (DC VOLTAGE REGULATION).................... ............. ....... 187

5.2.106 Power Problem on REMOTE RADIO HEAD (RF OUTPUT OVERLOAD).......................... ............. ....... 188

5.2.107 Queue Size Exceeded on CCM (ALARM FIFO FULL)........................................................ ............. ....... 189

5.2.108 Receive Failure on CEM (RECEIVE PARITY ERROR ON HSSL)................................................... ....... 191

5.2.109 Receive Failure on XTRM (RECEIVE PARITY ERROR ON HSSL)................................................. ....... 193

5.2.110 Receive Failure on TRM (RECEIVE PARITY ERROR ON HSSL)...................................... ............. ....... 194

5.2.111 Receive Failure on REMOTE RADIO HEAD (RECEIVE PARITY ERROR ON HSSL)....... ............. ....... 196

5.2.112 Receive Failure on REMOTE RADIO HEAD (LOW RSSI).................................................. ............. ....... 197

5.2.113 Receive Failure on TRM (LOW RSSI) ................................................................................ ............. ....... 198

5.2.114 Software Program Error on CCM (RESTART REQUESTED BY OMC-B).......................... ............. ....... 200

5.2.115 Software Program Error on CEM (RESTART REQUESTED BY OMC-B).......................... ............. ....... 201

5.2.116 Software Program Error on XTRM (RESTART REQUESTED BY OMC-B)........................ ............. ....... 202

5.2.117 Software Program Error on TRM (RESTART REQUESTED BY OMC-B)........................................ ....... 203

5.2.118 Software Program Error on CCM (RESTART REQUESTED BY NBAP)............................ ............. ....... 204

5.2.119 Software Program Error on CCM (RESTART REQUESTED BY TIL)................................. ............. ....... 205

5.2.120 Software Program Error on CEM (RESTART REQUESTED BY TIL)................................. ............. ....... 206

Nortel Confidential Table of contents vi


5.2.121 Software Program Error on XTRM (RESTART REQUESTED BY TIL)............................... ............. ....... 207

5.2.122 Software Program Error on TRM (RESTART REQUESTED BY TIL)................................. ............. ....... 208

5.2.123 Software Program Error on CCM (POWER ON)................................................................. ............. ....... 209

5.2.124 Software Program Error on CEM (POWER ON)................................................................. ............. ....... 210

5.2.125 Software Program Error on XTRM (POWER ON)............................................................... ............. ....... 211

5.2.126 Software Program Error on TRM (POWER ON)............................................................................... ....... 212

5.2.127 Software Program Error on CCM (RESTART DUE TO TIMEOUT CONNECTION)........... ............. ....... 213

5.2.128 Software Program Error on CCM (RESTART FOR SOFTWARE UPGRADE)................................. ....... 214

5.2.129 Software Program Error on CEM (RESTART FOR SOFTWARE UPGRADE)................................. ....... 215

5.2.130 Software Program Error on XTRM (RESTART FOR SOFTWARE UPGRADE)............................... ....... 216

5.2.131 Software Program Error on TRM (RESTART FOR SOFTWARE UPGRADE).................... ............. ....... 217

5.2.132 Software Program Error on CCM (SOFTWARE ANOMALY).............................................. ............. ....... 218

5.2.133 Software Program Error on CEM (SOFTWARE ANOMALY).............................................. ............. ....... 220

5.2.134 Software Program Error on XTRM (SOFTWARE ANOMALY)............................................ ............. ....... 222

5.2.135 Software Program Error on TRM (SOFTWARE ANOMALY)............................................................ ....... 223

5.2.136 Software Program Error on CCM (SOFTWARE DUMP)..................................................... ............. ....... 224

5.2.137 Software Program Error on CEM (SOFTWARE DUMP)..................................................... ............. ....... 225

5.2.138 Software Program Error on XTRM (SOFTWARE DUMP)................................................... ............. ....... 226

5.2.139 Software Program Error on TRM (SOFTWARE DUMP)................................................................... ....... 227

5.2.140 Software Program Error on REMOTE RADIO HEAD (SOFTWARE DUMP).................................... ....... 228

5.2.141 Software Program Error on REMOTE RADIO HEAD (SOFTWARE ANOMALY)............................. ....... 229

5.2.142 Software Program Error on REMOTE RADIO HEAD (RESTART FOR SOFTWAREUPGRADE)........................................................................................................................................

............. ....... 230

5.2.143 Software Program Error on REMOTE RADIO HEAD (POWER ON)................................................ ....... 231

5.2.144 Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BYTIL)....................................................................................................................................................

............. ....... 232

5.2.145 Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BYOMC-B)..............................................................................................................................................

............. ....... 233

5.2.146 Timing Problem on CCM (TRANSMIT LOSS OF EVEN SECOND)................................................. ....... 234

5.2.147 Timing Problem on CCM (RFLINK FPGA: INPUT REALIGNMENT ERROR).................................. ....... 236

5.2.148 Timing Problem on XTRM (NO RF CABLING TEST PERFORMED)............................................... ....... 238

5.2.149 Timing Problem on TRM (NO RF CABLING TEST PERFORMED).................................... ............. ....... 239

5.2.150 Transmitter Failure on CCM (TRANSMIT PARITY ERROR ON HSSL)........................................... ....... 241

5.2.151 Transmitter Failure on XTRM (INCORRECT RF CABLING)............................................... ............. ....... 243

5.2.152 Transmitter Failure on TRM (INCORRECT RF CABLING)................................................. ............. ....... 244

5.3 BTS CELL ALARMS ..................................................................................................................... ............. ....... 246

5.3.1 Configuration Or Customization Error on LOCAL CELL (BTS INCORRECTLYEQUIPPED).......................................................................................................................................

............. ....... 247

Nortel Confidential Table of contents vii


5.3.2 Equipment Malfunction on LOCAL CELL (DOWNLINK SIGNAL TOO LOW)......................... ............. ....... 249

5.4 BTS EQUIPMENT ALARMS ......................................................................................................... ............. ....... 251

5.4.1 Adapter Error on BTS (I&C INCONSISTENT WITH HARDWARE)...................................................... ....... 252

5.4.2 Adapter Error on BTS (INVALID MIXITY) ............................................................................................ ....... 253

5.4.3 Communications Protocol Error on TC LINK (CELL DROPPED)......................................................... ....... 255

5.4.4 Configuration Or Customization Error on BTS (INVALID CONFIGURATION DATA)............. ............. ....... 257

5.4.5 Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENTWITH HARDWARE)..........................................................................................................................

............. ....... 259

5.4.6 Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENTWITH I&C).........................................................................................................................................

............. ....... 261

5.4.7 Configuration Or Customization Error on BTS (FALLBACK TO PREVIOUS I&C DATA)..................... ....... 263

5.4.8 Configuration Or Customization Error on BTS (ALARM MASK INCONSISTENT WITHHARDWARE).....................................................................................................................................

............. ....... 265

5.4.9 Configuration Or Customization Error on BTS (CARRIER ACTIVATION NOTSUPPORTED)...................................................................................................................................

............. ....... 266

5.4.10 Configuration Or Customization Error on BTS (NOT ENOUGH HSDPA RESOURCE)........ ............. ....... 267

5.4.11 Enclosure Door Open on DOOR CONTACT (DOOR OPEN)............................................................. ....... 269

5.4.12 Enclosure Door Open on BATTERY CABINET (BATTERY DOOR)..................................... ............. ....... 271

5.4.13 Equipment Malfunction on TRIPA PALLET (PA NOT PRESENT)........................................ ............. ....... 273

5.4.14 Equipment Malfunction on MCPA (PA NOT PRESENT)....................................................... ............. ....... 274

5.4.15 Equipment Malfunction on GPSAM (SIM/I2M DALLAS ACCESS FAILURE)..................................... ....... 276

5.4.16 Equipment Malfunction on BTS (NO DDM SUPERVISION)............................................................... ....... 278

5.4.17 Equipment Malfunction on BOARD (UNKNOWN BOARD DETECTED)............................................ ....... 280

5.4.18 Input Device Error on BTS (TIL CONNECTION) .................................................................. ............. ....... 282

5.4.19 Input Device Error on USER SYSTEM (USER ALARM)....................................................... ............. ....... 284

5.4.20 Input Device Error on EXTERNAL ALARM (EXTERNAL ALARM)..................................................... ....... 285

5.4.21 Loss Of Signal on BTS SYNCHRONISATION (SYN NOT LOCKED TO THENETWORK).......................................................................................................................................

............. ....... 286

5.4.22 Threshold Crossed on BTS (CALLP TEST RESULT)........................................................... ............. ....... 288

5.5 COOLING SYSTEM ALARMS ...................................................................................................... ............. ....... 290

5.5.1 Equipment Malfunction on IDACS (FAN A FAILURE)............................................................. ............. ....... 291

5.5.2 Equipment Malfunction on COOLING SYSTEM (FAN A FAILURE)..................................................... ....... 293

5.5.3 Equipment Malfunction on IDACS (FAN B FAILURE)............................................................. ............. ....... 294

5.5.4 Equipment Malfunction on COOLING SYSTEM (FAN B FAILURE)..................................................... ....... 296

5.5.5 Equipment Malfunction on IDACS (HEATER1 FAILURE)....................................................... ............. ....... 297

5.5.6 Equipment Malfunction on COOLING SYSTEM (HEATER1 FAILURE)............................................... ....... 298

5.5.7 Equipment Malfunction on IDACS (HEATER2 FAILURE)....................................................... ............. ....... 299

5.5.8 Equipment Malfunction on COOLING SYSTEM (HEATER2 FAILURE)............................................... ....... 300

5.5.9 Equipment Malfunction on IDACS (DAMPER MOTOR FAILURE)....................................................... ....... 301

Nortel Confidential Table of contents viii


5.5.10 Equipment Malfunction on COOLING SYSTEM (DAMPER MOTOR FAILURE).................. ............. ....... 302

5.5.11 Equipment Malfunction on IDACS (DACS RECTIFIER FAILURE)..................................................... ....... 303

5.5.12 Equipment Malfunction on FAN TRAY (FAN TRAY FAILED)............................................................. ....... 305

5.5.13 Equipment Malfunction on FAN TRAY (FAN TRAY TEMPERATURE)................................. ............. ....... 306

5.5.14 Equipment Malfunction on AC PLINTH (AC PLINTH FAN TRAY FAILED)........................................ ....... 307

5.5.15 Equipment Malfunction on COOLING SYSTEM (COOLING SYSTEM CONTROLLERFAILED).............................................................................................................................................

............. ....... 308

5.5.16 Equipment Malfunction on COOLING SYSTEM (AMBIENT SENSOR FAILURE)................ ............. ....... 310

5.5.17 Equipment Malfunction on COOLING SYSTEM (INTERNAL SENSOR FAILURE).............. ............. ....... 311

5.5.18 Equipment Malfunction on COOLING SYSTEM (INTERNAL TEMPERATURE OUT OFRANGE).............................................................................................................................................

............. ....... 313

5.5.19 Equipment Malfunction on COOLING SYSTEM (AMBIENT TEMPERATURE OUT OFRANGE).............................................................................................................................................

............. ....... 314

5.5.20 Heating Or Ventilation Or Cooling System Problem on IDACS (CLOGGED FILTER).......... ............. ....... 315

5.5.21 Heating Or Ventilation Or Cooling System Problem on COOLING SYSTEM (BLOCKEDAIR INLET)........................................................................................................................................

............. ....... 316

5.5.22 Power Problem on BATTERY CABINET (BATTERY TEMPERATURE)............................................ ....... 317

5.5.23 Temperature Unacceptable on RECTIFIER SYSTEM (OVER TEMPERATURE).............................. ....... 319

5.6 NODEBCP ALARMS .................................................................................................................................. ....... 320

5.6.1 Communications Protocol Error on NODEBCP (NBAP ANOMALY)....................................... ............. ....... 321

5.7 PASSIVE COMPONENT ALARMS ............................................................................................................ ....... 323

5.7.1 Adapter Error on TX SPLITTER (INCORRECT FREQUENCY BAND)................................... ............. ....... 325

5.7.2 Adapter Error on TRIPA (INCORRECT FREQUENCY BAND)............................................... ............. ....... 327

5.7.3 Adapter Error on MCPA (INCORRECT FREQUENCY BAND)............................................... ............. ....... 329

5.7.4 Adapter Error on DDM (INCORRECT FREQUENCY BAND)............................................................... ....... 331

5.7.5 Adapter Error on MCPA (UNSUPPORTED EQUIPMENT)..................................................... ............. ....... 333

5.7.6 Adapter Error on MCPA (REDUCED MAX POWER AMPLIFICATION)............................................... ....... 334

5.7.7 Equipment Malfunction on GPSAM (CCM-GPSAM LINK)...................................................... ............. ....... 335

5.7.8 Equipment Malfunction on GPSAM (GPSAM DOWNLOADING ERROR).............................. ............. ....... 338

5.7.9 Equipment Malfunction on MCPA (CANCELLATION LOOP)............................................................... ....... 341

5.7.10 Equipment Malfunction on TRIPA PALLET (PARTIAL FAILURE)...................................................... ....... 343

5.7.11 Equipment Malfunction on MCPA (PARTIAL FAILURE)....................................................... ............. ....... 345

5.7.12 Equipment Malfunction on TRIPA PALLET (CURRENT OVERLOAD)................................. ............. ....... 347

5.7.13 Equipment Malfunction on MCPA (CURRENT OVERLOAD)............................................................. ....... 349

5.7.14 Equipment Malfunction on DDM (VSWR NOT PRESENT)................................................... ............. ....... 351

5.7.15 Equipment Malfunction on DDM LNA MAIN (LNA FAILED).................................................. ............. ....... 352

5.7.16 Equipment Malfunction on DDM LNA DIV (LNA FAILED)..................................................... ............. ....... 354

5.7.17 Equipment Malfunction on DDM (VSWR FAILED)................................................................ ............. ....... 356

Nortel Confidential Table of contents ix


5.7.18 Equipment Malfunction on DDM (DDM-TRM LINK).............................................................. ............. ....... 357

5.7.19 Equipment Malfunction on TRIPA PALLET (PA-TRM LINK)................................................. ............. ....... 359

5.7.20 Equipment Malfunction on MCPA (PA-TRM LINK)............................................................................. ....... 361

5.7.21 Equipment Malfunction on TX SPLITTER (TX SPLITTER-TRM LINK)................................. ............. ....... 363

5.7.22 Equipment Malfunction on DDM (DDM NOT PRESENT)................................................................... ....... 365

5.7.23 Equipment Malfunction on DDM VSWR MAIN (VSWR PA FAILURE).................................. ............. ....... 367

5.7.24 Equipment Malfunction on DDM VSWR DIV (VSWR PA FAILURE)..................................... ............. ....... 369

5.7.25 Equipment Malfunction on TRIPA PALLET (GAIN CONTROL)............................................ ............. ....... 371

5.7.26 Equipment Malfunction on MCPA (GAIN CONTROL)........................................................... ............. ....... 373

5.7.27 Equipment Malfunction on TX SPLITTER (TX SPLITTER NOT PRESENT)...................................... ....... 375

5.7.28 Equipment Malfunction on DDM (INVALID DDM CABLING).............................................................. ....... 377

5.7.29 Equipment Malfunction on DDM (DDM RECONFIGURATION)............................................ ............. ....... 379

5.7.30 Equipment Malfunction on TX SPLITTER (INVALID MANUFACTURER DATA).................. ............. ....... 381

5.7.31 Equipment Malfunction on TRIPA (INVALID MANUFACTURER DATA).............................. ............. ....... 382

5.7.32 Equipment Malfunction on MCPA (INVALID MANUFACTURER DATA)............................................ ....... 383

5.7.33 Equipment Malfunction on DDM (INVALID MANUFACTURER DATA).............................................. ....... 384

5.7.34 Equipment Malfunction on TX SPLITTER (UNREADABLE MANUFACTURER DATA)..................... ....... 385

5.7.35 Equipment Malfunction on TRIPA (UNREADABLE MANUFACTURER DATA).................... ............. ....... 387

5.7.36 Equipment Malfunction on MCPA (BBPD FEEDBACK FAILURE)........................................ ............. ....... 388

5.7.37 Equipment Malfunction on DDM (UNREADABLE MANUFACTURER DATA)...................... ............. ....... 389

5.7.38 Equipment Malfunction on TRIPA PALLET (OUTPUT SPECTRUM OUTSIDESPECIFICATION)..............................................................................................................................

............. ....... 391

5.7.39 Equipment Malfunction on TRIPA (DOWNLOADING FAILURE).......................................... ............. ....... 393

5.7.40 Equipment Malfunction on TRIPA PALLET (BBPD FEEDBACK FAILURE)......................... ............. ....... 395

5.7.41 Equipment Malfunction on DDM PAC (PA NOT PRESENT).............................................................. ....... 397

5.7.42 Equipment Malfunction on OIM (OIM DC FAULT).............................................................................. ....... 398

5.7.43 Equipment Malfunction on MCPA (UNREADABLE MANUFACTURER DATA).................... ............. ....... 399

5.7.44 Equipment Malfunction on MCPA (GPSAM DOWNLOADING ERROR)............................................ ....... 401

5.7.45 Equipment Malfunction on DDM (CONFIGURATION FILE INCONSISTENT WITHHARDWARE).....................................................................................................................................

............. ....... 402

5.7.46 Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (HIGHTEMPERATURE)..............................................................................................................................

............. ....... 403

5.7.47 Heating Or Ventilation Or Cooling System Problem on MCPA (HIGH TEMPERATURE)..... ............. ....... 404

5.7.48 Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (TEMPERATUREOVERLOAD)......................................................................................................................................

............. ....... 406

5.7.49 Heating Or Ventilation Or Cooling System Problem on MCPA (TEMPERATUREOVERLOAD)......................................................................................................................................

............. ....... 408

5.7.50 Input Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX FAULT)......................... ....... 410

5.7.51 Input Output Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX ............. ....... 411

Nortel Confidential Table of contents x


...........................................................................................................................................................

5.7.52 Input Output Device Error on OIM TRANSCEIVER (MISSING OIM SFPTRANSCEIVER)................................................................................................................................

............. ....... 412

5.7.53 Power Problem on TRIPA PALLET (RF OUTPUT OVERLOAD).......................................... ............. ....... 413

5.7.54 Power Problem on MCPA (RF OUTPUT OVERLOAD)...................................................................... ....... 414

5.7.55 Power Problem on TRIPA PALLET (DC VOLTAGE REGULATION).................................... ............. ....... 415

5.7.56 Power Problem on MCPA (DC VOLTAGE REGULATION)................................................................ ....... 417

5.7.57 Power Problem on MCPA (DC CONVERTER SHUTDOWN)............................................... ............. ....... 419

5.8 PCM ALARMS .............................................................................................................................. ............. ....... 421

5.8.1 Communications Protocol Error on IMA LINK (IMA LINK FAILURE)...................................... ............. ....... 422

5.8.2 Communications Protocol Error on PCM (PCM FAULT)......................................................... ............. ....... 424

5.8.3 Framing Error on TC LINK (LOSS OF CELL DELINEATION).............................................................. ....... 426

5.8.4 Loss Of Signal on PCM (MISSING LINK) ............................................................................................ ....... 428

5.9 POWER SYSTEM ALARMS ......................................................................................................... ............. ....... 430

5.9.1 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (COOLING SYSTEMBREAKER TRIPPED)........................................................................................................................

............. ....... 432

5.9.2 Equipment Malfunction on SPCM (SPCM FAILED)................................................................ ............. ....... 434

5.9.3 Equipment Malfunction on LIGHTNING PROTECTION (LIGHTNING PROTECTORFAULT)..............................................................................................................................................

............. ....... 435

5.9.4 Equipment Malfunction on AC BREAKERS (AC BREAKERS)............................................................. ....... 436

5.9.5 Equipment Malfunction on TMA AND DC ALARM BOX (TMA DC DC).................................. ............. ....... 438

5.9.6 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (THERMAL PROBE LINKOR MISSING RECTIFIER FILLER)...................................................................................................

............. ....... 440

5.9.7 Equipment Malfunction on RECTIFIER SYSTEM (ENERGY SYSTEM CONTROLLERFAILED).............................................................................................................................................

............. ....... 441

5.9.8 Equipment Malfunction on RECTIFIER SYSTEM (I2C ACCESS FAILURE).......................... ............. ....... 442

5.9.9 Equipment Malfunction on RECTIFIER SYSTEM (GPSAM-CCU LINK)................................. ............. ....... 443

5.9.10 Equipment Malfunction on RECTIFIER SYSTEM (DOWNLOADING FAILURE).................. ............. ....... 445

5.9.11 Equipment Malfunction on RECTIFIER SYSTEM (MISSING LINK)................................................... ....... 447

5.9.12 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (POWER SUPPLYFAILURE)..........................................................................................................................................

............. ....... 448

5.9.13 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (ALARM BATTERYMAJOR).............................................................................................................................................

............. ....... 449

5.9.14 Power Problem on RECTIFIER SYSTEM (DC VOLTAGE FAULT)...................................... ............. ....... 450

5.9.15 Power Problem on POWER DISTRIBUTION SYSTEM (OVER AC MAINS)........................ ............. ....... 452

5.9.16 Power Problem on POWER DISTRIBUTION SYSTEM (UNDER AC MAINS)................................... ....... 453

5.9.17 Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT)..................... ....... 454

5.9.18 Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY BREAKERTRIPPED)..........................................................................................................................................

............. ....... 456

5.9.19 Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY ON DISCHARGE)..................... ....... 458

5.9.20 Power Problem on BATTERY CABINET (BATTERY POWER AC)...................................... ............. ....... 459

Nortel Confidential Table of contents xi


5.9.21 Power Problem on BATTERY CABINET (BATTERY POWER DC)...................................... ............. ....... 460

5.9.22 Power Problem on BATTERY CABINET (BATTERY SURGE PROTECTOR)................................... ....... 462

5.9.23 Power Problem on IDACS (AC MAINS OUTSIDE LIMITS)................................................................ ....... 463

5.9.24 Power Problem on POWER FILTER MODULE (POWER FILTER MODULE FAILED)........ ............. ....... 465

5.9.25 Power Problem on POWER FILTER MODULE (DC FAILED)............................................................ ....... 466

5.10 SITE LAN ALARMS .................................................................................................................... ............. ....... 467

5.10.1 Configuration Or Customization Error on OEM DEVICE (INVALID OEM SOURCE IPADDRESS)........................................................................................................................................

............. ....... 468

5.10.2 Configuration Or Customization Error on OEM DEVICE (INVALID OEM DESTINATION IPADDRESS)........................................................................................................................................

............. ....... 470

5.11 VCC ALARMS .......................................................................................................................................... ....... 472

5.11.1 Degraded Signal on VCC (AAL2 EXTERNAL CELL LOST)............................................................... ....... 473

5.11.2 Degraded Signal on VCC (AAL2 INTERNAL CELL LOST)................................................... ............. ....... 475

5.11.3 Queue Size Exceeded on VCC (AAL2 OVERFLOW)......................................................................... ....... 477

5.11.4 Remote Node Transmission Error on VCC (F5 ALARM INDICATION SIGNAL)................................ ....... 479

5.12 OAM ALARMS............................................................................................................................. ............. ....... 481

5.12.1 Communications Protocol Error on BTSEquipment (CONFIG REPORT DECODINGFAILED): OAM_27.............................................................................................................................

............. ....... 482

5.12.2 Communications Subsystem Failure on BTSEquipment (LOSS OF SUPERVISION):OAM_17.............................................................................................................................................

............. ....... 483

5.12.3 Communications Subsystem Failure on dynamicDATA[ranManagedObject](CONNECTION FAILED TO RETRIEVE MEASUREMENT FILES): OAM_52.................................

............. ....... 485

5.12.4 Configuration Or Customization Error on BTSEquipment (SUPERVISION INHIBITED BYOPERATOR): OAM_16.....................................................................................................................

............. ....... 486

5.12.5 Corrupt Data on BTSEquipmentMIB (MIB INCONSISTENT): OAM_10............................................. ....... 487

5.12.6 Corrupt Data on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILEDECODING FAILED): OAM_50........................................................................................................

............. ....... 488

5.12.7 Corrupt Data on BTSEquipmentMIB (MIB NOT BUILT): OAM_8....................................................... ....... 489

5.12.8 File Error on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILE DID NOTARRIVE): OAM_51............................................................................................................................

............. ....... 490

5.12.9 Software Environment Problem on BTSEquipment (SOFTWARE ACTIVATION FAILED):OAM_1...............................................................................................................................................

............. ....... 491

5.12.10 Software Environment Problem on BTSEquipment (UNKNOWN SOFTWAREVERSION): OAM_3...........................................................................................................................

............. ....... 492

5.12.11 Threshold Crossed on dynamicDATA[ranManagedObject] (THRESHOLD OVERCROSSON BTS COUNTER): OAM_46.........................................................................................................

............. ....... 493

5.12.12 Underlying Resource Unavailable on AAl2Bearer (STATE CHANGE TO UNLOCKEDDISABLED FAILED): OAM_25..........................................................................................................

............. ....... 495

5.12.13 Underlying Resource Unavailable on dynamicDATA[BTS or RNC] (HARDWAREEXTRACTION): OAM_54..................................................................................................................

............. ....... 496

5.12.14 Unspecified Reason on dynamicDATA[BTS or RNC] (HARDWARE INSERTION):OAM_55.............................................................................................................................................

............. ....... 497

5.12.15 Version Mismatch on BTSEquipment (INCOHERENT RUNNING SOFTWAREVERSION): OAM_11.........................................................................................................................

............. ....... 498

5.12.16 Version Mismatch on BTSEquipment (SYSTEM RELEASE INCONSISTENT):OAM_12.............................................................................................................................................

............. ....... 499

Nortel Confidential Table of contents xii


Figure 1 - UTRAN Roadmap................................................................................................................. ............. ........... 6

Figure 2 - UTRAN Roadmap (continued).............................................................................................. ............. ........... 7

Nortel Confidential List of figures xiii


Example 1 - UMTS BTS Hardware Maintenance Guides..................................................................... ............. ........... 4

Example 2 - BTS Type.......................................................................................................................... ............. ......... 11

Example 3 - Object Class................................................................................................................................... ......... 12

Example 4 - Equipment Type................................................................................................................ ............. ......... 13

Example 5 - Alarm Type - Probable Cause........................................................................................... ............. ......... 15

Example 6 - Severity............................................................................................................................. ............. ......... 17

Nortel Confidential List of examples xiv


1 About this publication

This publication contains the alarm description and maintenance actions required for the NortelUMTS Internet Base Transceiver Stations (UMTS BTS):

• Nortel UMTS BTS 1020 (BTS 1020)



• Nortel UMTS BTS 12010 - version 1 - 600 (BTS 12010 - 600)

• Nortel UMTS BTS 12010 - version 2 (BTS 12010 - 600 - 2)

• Nortel UMTS BTS 12010 - version 1 - 700 (BTS 12010 - 700)

• Nortel UMTS BTS 12020 - version 1 (BTS 12020)

• Nortel UMTS BTS 12020 - version 2 (BTS 12020 - 2)



• Nortel UMTS BTS 6110 with digital backplane (dBTS 6110)

• Nortel UMTS BTS 6120 with digital backplane (dBTS 6120)

Applicability

This publication applies to RAN V4.2 of the UMTS V5.0 System Release.

Audience

This publication is intended for operations and maintenance personnel, and all those who wantto know the principles of the BTS corrective maintenance.

Prerequisites

It is recommended that readers also become familiar with the following NTPs:

UMTS Network Overview (411-8111-101)

Nortel UMTS BTS (12010 Family) Description (411-8111-920)



Nortel UMTS BTS 1020 Description (411-8111-935)

Nortel GSM-UMTS BTS 18000 Description (411-8111-936)

Nortel Confidential 1


Terminology (411-8111-804)

Access Network OAM Commands (411-8111-512)

BTS TIL Tool (411-8111-518)

UTRAN Supervision Guidelines (UMT/DCL/APP/006254).

UMTS BTS Hardware Maintenance Guides.

Related document

The following document is quoted in the publication RAN DRF description(UMT/OMC/DD/0007).

How this publication is organized

This document is organized as follows:

• What is new

• How to use this publication

• BTS alarms descriptions.

The corrective procedures applicable to the BTS refer to the UMTS BTS HardwareMaintenance Guides.

Vocabulary conventions

The glossary is presented inTerminology (411-8111-804).

The generic term BTS is used throughout the text to designate the e-mobility BTS or NortelUMTS BTS.

The specific terms CCM/iCCM, or CEM/iCEM, or TRM/iTRM are used throughout the text todesignate CCM and iCCM, or CEM and iCEM, or TRM and iTRM.

The specific terms iCCM, iCEM, or iTRM are used throughout the text to designate the newmodule.

Safety regulations

All the following steps must be taken during the various cabinet maintenance procedures inorder to guarantee the safety of personnel and equipment.

Account must be taken of the following aspects:

• general personnel safety instructions

• equipment safety instructions

Caution, warning, and danger messages indicate the following possible risk:



CAUTIONImpact on service and on the equipment

The service is lost.



UMTS BTS Hardware Maintenance Guides

The list of documents below comprises the NTPs required to maintain the whole range ofUMTS BTS:

• Nortel UMTS BTS (12010 Family) Hardware Preventive Maintenance Guide(411-8111-566)

• Nortel UMTS BTS (12010 Family) Hardware Corrective Maintenance Guide(411-8111-567)

• Nortel UMTS BTS (12020 Family) Hardware Preventive Maintenance Guide(411-8111-568)

• Nortel UMTS BTS (12020 Family) Hardware Corrective Maintenance Guide(411-8111-569)

• Nortel UMTS BTS (6000 Family) Hardware Preventive Maintenance Guide (411-8111-570)

• Nortel UMTS BTS (6000 Family) Hardware Corrective Maintenance Guide (411-8111-571)

• Nortel UMTS BTS 1020 Hardware Preventive Maintenance Guide (411-8111-572)

• Nortel UMTS BTS 1020 Hardware Corrective Maintenance Guide (411-8111-573)

• Nortel GSM-UMTS BTS 18000 Hardware Preventive Maintenance Guide (411-8111-561)

• Nortel GSM-UMTS BTS 18000 Hardware Corrective Maintenance Guide (411-8111-562)



2 Roadmap to UTRAN Collection

The following diagram shows the NTPs in the UTRAN documentation suite.



Figure 1 UTRAN Roadmap



Figure 2 UTRAN Roadmap (continued)



3 What is new

The following details what is new in the UMTS BTS Fault Analysis for release UMTS V5.0.

It is split into:

• Features

• Other changes

Features

None

Other changes

This version captures the following changes:

• added new alarms:

— Configuration Or Customization Error on BTS (NOT ENOUGH HSDPA RESOURCE)

• updated alarms:

— Loss Of Signal on PCM (MISSING LINK)

— Receive Failure on TRM (LOW RSSI)

— Input Device Error on EXTERNAL ALARM (EXTERNAL ALARM)

— Input Device Error on USER SYSTEM (USER ALARM)

• removed alarms:

— Configuration Or Customization Error on BTS (CARRIER ACTIVATION NOTSUPPORTED)

— Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY ON DISCHARGE)



4 How to use this publication

This part describes how to use this publication.

Introduction

This publication contains the alarm description and refers to corrective maintenanceprocedures applicable to the BTS in UMTS BTS Hardware Maintenance Guides.

The general principles and messages required for BTS maintenance are described in AccessNetwork OAM Commands (411-8111-512).

Network maintenance is based on graphical supervision of the network. It is also based on theidentification and replacement of faulty items of equipment, using the alarms.

Description of a BTS alarm sheet

The alarm is displayed in the Additional Text field of the Alarm Manager window. Alarmdetails are displayed using the Show Alarms contextual menu or by selecting the View RawDetails menu from the Alarm Manager window as described into Alarm display of AccessNetwork OAM Commands (411-8111-512).

Note: There are two ways to view the alarm name:

• click on the Additional Text tab

• resize the Additional Text field at the top of the screen to view the entire alarm name.

An alarm sheet contains the following information:

• A description which contains the short explanation of an alarm.

• A table which contains the following information:

Alarm name: the specific problem of the alarm

BTS Type BTS Type

Object Class Object Class as it appears in the Alarm Managerwindow

Equipment Type Equipment Type List of equipment type for thealarms.

Alarm Type Alarm Type - Probable Cause Alarm type whichdepends on the causes of the alarm.

Probable Cause Alarm Type - Probable Cause List of probablecauses per alarm type.

Severity Severity urgency of the maintenance action.

Impact on BTS operation Description of how the service is affected.



Alarm name: the specific problem of the alarm

Reason List of possible causes for the alarm.

Remedial Action List of recommended responses which corres-pond to corrective maintenance procedures(depend on the release).



BTS Type

• BTS 1020

• BTS 6010

• BTS 6020

• BTS 12010 - 600

• BTS 12010 - 600 - 2

• BTS 12010 - 700

• BTS 12020

• BTS 12020 - 2

• BTS 18010

• BTS 18020



Object Class

• AntennaAccess

• Board

• BTSCell

• BTSEquipment

• CoolingSystem

• NodeBCP

• PassiveComponent

• PowerSystem

• PCM

• SiteLan

• VCC



Equipment Type

• AAL2 BEARER

• AC BREAKERS

• AC PLINTH

• BATTERY CABINET

• BOARD

• BTS

• BTS EQUIPMENT

• BTS EQUIPLMENT MIB

• BTS Synchronization

• CCM this refers to CCM and/or iCCM

• CEM this refers to CEM and/or iCEM

• COOLING UNIT

• COOLING SYSTEM

• DDM

• DDM LNA DIV

• DDM LNA MAIN

• DDM VSWR DIV

• DDM VSWR MAIN

• DOOR CONTACT

• dynamicDATA[ranManagedObject]

• EXTERNAL ALARM

• FAN TRAY

• GPSAM

• IDACS

• IMA Link

• LIGHTNING PROTECTION

• LOCAL CELL

• MCPA

• NODEBCP

• OAM

• OEM DEVICE

• PCM

• POWER DISTRIBUTION SYSTEM



• POWER FILTER MODULE

• RECTIFIER SYSTEM

• SPCM

• TC Link

• TMA and dcAlarmBox

• TMA DOUBLE DIV

• TMA DOUBLE MAIN

• TMA TRIBAND

• TRIPA

• TRIPA PALLET

• TRM this refers to TRM and/or iTRM

• TX SPLITTER

• USER ALARM

• USER SYSTEM

• VCC

• XTRM



Alarm Type - Probable Cause

Alarm Type Probable Cause

communications:

an alarm of this type is mainly associated withthe procedures and/or processes required toconvey information from one point to another.

• communicationsProtocolError

• communicationsSubsystemFailure

• configurationOrCustomizationError

• degradedSignal

• framingError

• lossOfSignal

• remoteNodeTransmissionError

environment:

an alarm of this type is principally associatedwith a condition relating to an enclosure in whichthe equipment resides.

• enclosureDoorOpen

• heatingOrVentilationOrCoolingSystemProb-lem

• temperatureUnacceptable

equipment:

an alarm of this type is mainly associated with anequipment fault.

• adapterError

• equipmentMalfunction

• fileError

• inputDeviceError

• powerProblem

• receiveFailure

• timingProblem

• transmitterFailure

processing error:

an alarm of this type is mainly associated withsoftware or processing fault.

• communicationsProtocolError

• configurationOrCustomizationError

• corruptData

• outOfMemory

• softwareProgramError

quality of service:

an alarm of this type is mainly associated withdegradation in the quality of a service.

• corruptData

• queueSizeExceeded

• Receive Problem

• sfwrEnvironmentProblem

• thresholdCrossed

• underlyingResourceUnavailable

• versionMismatch



Alarm Type Probable Cause

Operator • versionMismatch



Severity

The BTS uses the following perceived severity:

• MAJOR: indicates that a service affecting condition has developed and an urgentcorrective action is required.

• minor: indicates the existence of a non-service affecting fault condition and that correctiveaction will have to be taken in order to prevent a more serious fault.

• CRITICAL: indicates that a service affecting condition has occurred and an immediatecorrective action is required.

• warning: indicates the detection of a potential or impending service-affecting fault, beforeany significant effects have been felt.



5 BTS alarms descriptions

The BTS alarms are described in the following order:

• ANTENNA ACCESS ALARMS

• BOARD ALARMS

• BTS CELL ALARMS

• BTS EQUIPMENT ALARMS

• COOLING SYSTEM ALARMS

• NODEBCP ALARMS

• PASSIVE COMPONENT ALARMS

• PCM ALARMS

• POWER SYSTEM ALARMS

• SITE LAN ALARMS

• VCC ALARMS

• OAM ALARMS



5.1 ANTENNA ACCESS ALARMS

The alarms detailed below are generated by the ANTENNA ACCESS.

• Adapter Error on DDM VSWR DIV (VSWR LEVEL 2)

• Adapter Error on DDM VSWR MAIN (VSWR LEVEL 3)





• Equipment Malfunction on TMA DOUBLE MAIN (TMA FAILED)

• Equipment Malfunction on TMA DOUBLE DIV (TMA FAILED)

• Equipment Malfunction on TMA TRIBAND (TMA FAILED)



5.1.1 Adapter Error on DDM VSWR DIV (VSWR LEVEL 2)

The alarm indicates that VSWR Diversity threshold 2 is reached.

VSWR LEVEL 2

BTS Type • BTS 1020

• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class AntennaAccess

Equipment Type DDM VSWR DIV

Event Type equipment

Probable Cause adapterError

Severity minor

Impact on BTS operation Service degradation

Reason • hardware failure

• wiring failure

• antenna failure

Remedial Action • Inspect the wiring between DDM output andantenna.

• Inspect the connection torque value betweenthe DDM and the bulkhead.

• Inspect the connection torque value betweenthe DDM and the MCPA module.

• Check the antenna.



VSWR LEVEL 2

• If the alarm persists, replace the DDM. Formore information on replacing the DDM, referto UMTS BTS Hardware MaintenanceGuides



5.1.2 Adapter Error on DDM VSWR MAIN (VSWR LEVEL 3)

This alarm indicates that the VSWR Main threshold 3 has been reached. The connectionbetween the DDM output and the antenna has failed.

CAUTIONImpact on service and/or on the equipment

The service is lost with one sector.

VSWR LEVEL 3


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM VSWR MAIN



Severity MAJOR

Impact on BTS operation The service is lost with one sector.


• wiring failure

• antenna failure



VSWR LEVEL 3

Remedial Action • Inspect the wiring between the DDM outputand the antenna.

• Lock and unlock the ddm object from theOMC-B to clear the alarm, for more informa-tion refer to Access Network OAM Com-mands (411-8111-512).

• If the alarm comes back, reset the BTS by areset command through the OMC-B. Formore information on reset, refer to AccessNetwork OAM Commands (411-8111-512).OR reset the BTS by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL , refer toBTS TIL Tool (411-8111-518).

• Replace the DDM. For more information onhow to replace the DDM, refer to UMTS BTSHardware Maintenance Guides




This alarm indicates that the VSWR Diversity threshold 3 has been reached. The connectionbetween the DDM output and the antenna has failed.



VSWR LEVEL 3


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR



• wiring failure

• antenna failure



VSWR LEVEL 3

Remedial Action • Inspect the wiring between the DDM outputand the antenna.

• The correction is made, the alarm should becleared.

• Lock and unlock the ddm object from theOMC-B to clear the alarm, for more informa-tion refer to Access Network OAM Com-mands (411-8111-512).

• If the alarm comes back. Reset the TRM/iTRM by a reset command on the board ob-ject on the OMC-B. For more information onreset, refer to Access Network OAM Com-mands (411-8111-512). OR reset the TRM/iTRM by connecting to the TIL through a re-mote connection. For more information on areset through the TIL, refer to BTS TIL Tool(411-8111-518).

• If the alarm still comes back, replace theDDM.




The alarm indicates that VSWR Main threshold 1 is reached.

VSWR LEVEL 1


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity minor



• wiring failure

• antenna failure







VSWR LEVEL 1

• If the alarm persists, replace the DDM. Formore information on replacement, refer toUMTS BTS Hardware Maintenance Guides




The alarm indicates that VSWR Diversity threshold 1 is reached.

VSWR LEVEL 1


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity minor



• wiring failure

• antenna failure







VSWR LEVEL 1





The alarm indicates that VSWR Main threshold 2 is reached.

VSWR LEVEL 2


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity minor



• wiring failure

• antenna failure







VSWR LEVEL 2




5.1.7 Equipment Malfunction on TMA DOUBLE MAIN (TMAFAILED)

This alarm indicates that one TMA Double Main path is in failure or not connected to the DDM.


The capacity is lost if the TMA is installed with RF emission.

TMA FAILED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type TMA DOUBLE MAIN


Probable Cause equipmentMalfunction

Severity MAJOR

Impact on BTS operation The capacity is lost if the TMA is installed withRF emission.

Reason • LNA failure

• TMA/DDM hardware failure



TMA FAILED

• wiring failure

Remedial Action • The TMA is not installed but it is declared atthe OMC-B, this alarm is never present.

• The TMA is installed without RF emission,this alarm is always present.

• The TMA is installed with RF emission:

— Inspect the TMA connection.

— Replace the TMA. For more informationon replacement, refer to UMTS BTSHardware Maintenance Guides

— Replace the DDM. For more informationon replacement, refer to UMTS BTSHardware Maintenance Guides



5.1.8 Equipment Malfunction on TMA DOUBLE DIV (TMA FAILED)

This alarm indicates that one TMA Double Diversity path is in failure or not connected to theDDM. For UMTS 1900, TMA is not double.



TMA FAILED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type TMA DOUBLE DIV



Severity MAJOR


Reason • LNA failure

• TMA/DDM hardware failure



TMA FAILED

• wiring failure

Remedial Action • The TMA is not installed but it is declared atthe OMC-B, this alarm is never present.








5.1.9 Equipment Malfunction on TMA TRIBAND (TMA FAILED)

This alarm indicates that one TMA path is in failure or not connected to the DDM.



TMA FAILED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type TMA TRIBAND



Severity MAJOR


Reason • TMA/DDM hardware failure

• wiring failure



TMA FAILED

Remedial Action • The TMA is not installed but it is declared atOMC, this alarm is never present.








5.2 BOARD ALARMS

The alarms detailed below are generated by the BOARD.

• Adapter Error on CEM (INVALID SLOT POSITION)

• Adapter Error on XTRM (INVALID SLOT POSITION)

• Adapter Error on TRM (INVALID SLOT POSITION)

• Adapter Error on XTRM (INCORRECT FREQUENCY BAND)

• Adapter Error on TRM (INCORRECT FREQUENCY BAND)

• Adapter Error on REMOTE RADIO HEAD (INCORRECT FREQUENCY BAND)

• Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 3)



• Adapter Error on OIM (INVALID SLOT POSITION)

• Communications Protocol Error on CEM (CCM-CEM LINK)

• Communications Protocol Error on XTRM (CCM-TRM LINK)

• Communications Protocol Error on TRM (CCM-TRM LINK)

• Communications Protocol Error on CCM (UNACKNOWLEDGED ALARM)

• Communications Protocol Error on CCM (ATM INTERNAL FAILURE)

• Communications Protocol Error on CCM (CCM-CCM LINK)

• Communications Protocol Error on REMOTE RADIO HEAD (CCM-TRM LINK)

• Configuration Or Customization Error on CEM (NO CCP AVAILABLE)

• Configuration Or Customization Error on CEM (UNSUPPORTED EQUIPMENT)

• Equipment Malfunction on XTRM (I2C ACCESS FAILURE)

• Equipment Malfunction on TRM (I2C ACCESS FAILURE)

• Equipment Malfunction on XTRM (TX CHANNELIZER FAILURE)

• Equipment Malfunction on TRM (TX CHANNELIZER FAILURE)

• Equipment Malfunction on CCM (SELF TEST FAILED)

• Equipment Malfunction on CEM (SELF TEST FAILED)

• Equipment Malfunction on XTRM (SELF TEST FAILED)

• Equipment Malfunction on TRM (SELF TEST FAILED)

• Equipment Malfunction on CEM (UTOPIA FPGA FAILURE)

• Equipment Malfunction on CEM (RX FPGA FAILURE)

• Equipment Malfunction on CEM (TX FPGA FAILURE)

• Equipment Malfunction on CEM (CORREL FPGA FAILURE)



• Equipment Malfunction on XTRM (RX CHANNELIZER FAILURE)

• Equipment Malfunction on TRM (RX CHANNELIZER FAILURE)

• Equipment Malfunction on CCM (PLL OUT OF LOCK)

• Equipment Malfunction on XTRM (PLL OUT OF LOCK)

• Equipment Malfunction on TRM (PLL OUT OF LOCK)

• Equipment Malfunction on REMOTE RADIO HEAD (BBPD FPGA FAILURE)

• Equipment Malfunction on REMOTE RADIO HEAD (DOWNLOADING FAILURE)

• Equipment Malfunction on REMOTE RADIO HEAD (OUTPUT SPECTRUM OUTSIDESPECIFICATION)

• Equipment Malfunction on REMOTE RADIO HEAD (UNREADABLE MANUFACTURERDATA)

• Equipment Malfunction on REMOTE RADIO HEAD (INVALID MANUFACTURER DATA)

• Equipment Malfunction on XTRM (TX PATH FAILURE)

• Equipment Malfunction on TRM (TX PATH FAILURE)

• Equipment Malfunction on CEM (UMTS TIME NOT SYNCHRONIZED)

• Equipment Malfunction on CCM (FILE SYSTEM ACCESS FAILURE)

• Equipment Malfunction on CEM (FILE SYSTEM ACCESS FAILURE)

• Equipment Malfunction on XTRM (FILE SYSTEM ACCESS FAILURE)

• Equipment Malfunction on TRM (FILE SYSTEM ACCESS FAILURE)

• Equipment Malfunction on CCM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILESYSTEM)

• Equipment Malfunction on CEM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILESYSTEM)

• Equipment Malfunction on XTRM (UNKNOWN HARDWARE REFERENCE IN ACTIVEFILE SYSTEM)

• Equipment Malfunction on TRM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILESYSTEM)

• Equipment Malfunction on CCM (MIM ACCESS FAILURE)

• Equipment Malfunction on CEM (MIM ACCESS FAILURE)

• Equipment Malfunction on XTRM (MIM ACCESS FAILURE)

• Equipment Malfunction on TRM (MIM ACCESS FAILURE)

• Equipment Malfunction on XTRM (INVALID MANUFACTURER DATA)

• Equipment Malfunction on TRM (INVALID MANUFACTURER DATA)

• Equipment Malfunction on XTRM (UNREADABLE MANUFACTURER DATA)

• Equipment Malfunction on TRM (UNREADABLE MANUFACTURER DATA)

• Equipment Malfunction on CEM (PDCP FPGA FAILURE)



• Equipment Malfunction on CEM (CRCP FAILURE)

• Equipment Malfunction on CCM (DUPLEX DATA SYNCHRONIZATION FAILURE)

• Equipment Malfunction on XTRM (BBPD FPGA FAILURE)

• Equipment Malfunction on XTRM (CORDIC FPGA FAILURE)

• Equipment Malfunction on CEM (START ERROR)

• Equipment Malfunction on XTRM (START ERROR)

• Equipment Malfunction on DDM PAC (PA-TRM LINK)

• Equipment Malfunction on REMOTE RADIO HEAD (CORDIC FPGA FAILURE)

• Equipment Malfunction on REMOTE RADIO HEAD (DDM RECONFIGURATION)

• Equipment Malfunction on REMOTE RADIO HEAD (GAIN CONTROL)

• Equipment Malfunction on REMOTE RADIO HEAD (MIM ACCESS FAILURE)

• Equipment Malfunction on REMOTE RADIO HEAD (UNKNOWN HARDWAREREFERENCE IN ACTIVE FILE SYSTEM)

• Equipment Malfunction on REMOTE RADIO HEAD (FILE SYSTEM ACCESS FAILURE)

• Equipment Malfunction on REMOTE RADIO HEAD (TX PATH FAILURE)

• Equipment Malfunction on REMOTE RADIO HEAD (LNA FAILED)

• Equipment Malfunction on REMOTE RADIO HEAD (VSWR FAILED)

• Equipment Malfunction on REMOTE RADIO HEAD (VSWR NOT PRESENT)

• Equipment Malfunction on REMOTE RADIO HEAD (CURRENT OVERLOAD)

• Equipment Malfunction on REMOTE RADIO HEAD (CANCELLATION LOOP)

• Equipment Malfunction on REMOTE RADIO HEAD (PLL OUT OF LOCK)

• Equipment Malfunction on REMOTE RADIO HEAD (RX CHANNELIZER FAILURE)

• Equipment Malfunction on REMOTE RADIO HEAD (TX CHANNELIZER FAILURE)

• Equipment Malfunction on REMOTE RADIO HEAD (SELF TEST FAILED)

• Equipment Malfunction on TRM (BBPD FPGA FAILURE)

• Equipment Malfunction on TRM (CORDIC FPGA FAILURE)

• Equipment Malfunction on REMOTE RADIO HEAD (DC VOLTAGE FAULT)

• Equipment Malfunction on REMOTE RADIO HEAD (BATTERY ON DISCHARGE)

• Equipment Malfunction on REMOTE RADIO HEAD (POWER SUPPLY FAILURE)

• Heating Or Ventilation Or Cooling System Problem on TRM (DTRM ASIC TEMPERATUREALARM)

• Heating Or Ventilation Or Cooling System Problem on XTRM (RTRM TEMPERATUREALARM)

• Heating Or Ventilation Or Cooling System Problem on TRM (RTRM TEMPERATUREALARM)

• Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM RF TEMPERATURE



ALARM)

• Heating Or Ventilation Or Cooling System Problem on TRM (DTRM RF TEMPERATUREALARM)

• Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM ASICTEMPERATURE ALARM)

• Heating Or Ventilation Or Cooling System Problem on XTRM (TRM HIGHTEMPERATURE WARNING)

• Heating Or Ventilation Or Cooling System Problem on TRM (TRM HIGH TEMPERATUREWARNING)

• Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD(TEMPERATURE OVERLOAD)

• Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD (HIGHTEMPERATURE)

• Input Output Device Error on EXTERNAL ALARM (EXTERNAL ALARM)

• Out Of Memory on XTRM (PROCESSOR OUT OF MEMORY)

• Out Of Memory on TRM (PROCESSOR OUT OF MEMORY)

• Out Of Memory on REMOTE RADIO HEAD (PROCESSOR OUT OF MEMORY)

• Power Problem on REMOTE RADIO HEAD (DC CONVERTER SHUTDOWN)

• Power Problem on REMOTE RADIO HEAD (DC VOLTAGE REGULATION)

• Power Problem on REMOTE RADIO HEAD (RF OUTPUT OVERLOAD)

• Queue Size Exceeded on CCM (ALARM FIFO FULL)

• Receive Failure on CEM (RECEIVE PARITY ERROR ON HSSL)

• Receive Failure on XTRM (RECEIVE PARITY ERROR ON HSSL)

• Receive Failure on TRM (RECEIVE PARITY ERROR ON HSSL)

• Receive Failure on REMOTE RADIO HEAD (RECEIVE PARITY ERROR ON HSSL)

• Receive Failure on REMOTE RADIO HEAD (LOW RSSI)

• Receive Failure on TRM (LOW RSSI)

• Software Program Error on CCM (RESTART REQUESTED BY OMC-B)

• Software Program Error on CEM (RESTART REQUESTED BY OMC-B)

• Software Program Error on XTRM (RESTART REQUESTED BY OMC-B)

• Software Program Error on TRM (RESTART REQUESTED BY OMC-B)

• Software Program Error on CCM (RESTART REQUESTED BY NBAP)

• Software Program Error on CCM (RESTART REQUESTED BY TIL)

• Software Program Error on CEM (RESTART REQUESTED BY TIL)

• Software Program Error on XTRM (RESTART REQUESTED BY TIL)

• Software Program Error on TRM (RESTART REQUESTED BY TIL)



• Software Program Error on CCM (POWER ON)

• Software Program Error on CEM (POWER ON)

• Software Program Error on XTRM (POWER ON)

• Software Program Error on TRM (POWER ON)

• Software Program Error on CCM (RESTART DUE TO TIMEOUT CONNECTION)

• Software Program Error on CCM (RESTART FOR SOFTWARE UPGRADE)

• Software Program Error on CEM (RESTART FOR SOFTWARE UPGRADE)

• Software Program Error on XTRM (RESTART FOR SOFTWARE UPGRADE)

• Software Program Error on TRM (RESTART FOR SOFTWARE UPGRADE)

• Software Program Error on CCM (SOFTWARE ANOMALY)

• Software Program Error on CEM (SOFTWARE ANOMALY)

• Software Program Error on XTRM (SOFTWARE ANOMALY)

• Software Program Error on TRM (SOFTWARE ANOMALY)

• Software Program Error on CCM (SOFTWARE DUMP)

• Software Program Error on CEM (SOFTWARE DUMP)

• Software Program Error on XTRM (SOFTWARE DUMP)

• Software Program Error on TRM (SOFTWARE DUMP)

• Software Program Error on REMOTE RADIO HEAD (SOFTWARE DUMP)

• Software Program Error on REMOTE RADIO HEAD (SOFTWARE ANOMALY)

• Software Program Error on REMOTE RADIO HEAD (RESTART FOR SOFTWAREUPGRADE)

• Software Program Error on REMOTE RADIO HEAD (POWER ON)

• Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BY TIL)

• Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BYOMC-B)

• Timing Problem on CCM (TRANSMIT LOSS OF EVEN SECOND)

• Timing Problem on CCM (RFLINK FPGA: INPUT REALIGNMENT ERROR)

• Timing Problem on XTRM (NO RF CABLING TEST PERFORMED)

• Timing Problem on TRM (NO RF CABLING TEST PERFORMED)

• Transmitter Failure on CCM (TRANSMIT PARITY ERROR ON HSSL)

• Transmitter Failure on XTRM (INCORRECT RF CABLING)

• Transmitter Failure on TRM (INCORRECT RF CABLING)



5.2.1 Adapter Error on CEM (INVALID SLOT POSITION)

This alarm indicates that the slot position of the CEM/iCEM is not correct. Therefore theCEM/iCEM cannot be managed.


The service is not guaranteed.

INVALID SLOT POSITION

BTS Type • BTS 12010-1-700

• BTS 12020-1

Object Class Board

Equipment Type CEM



Severity MAJOR

Impact on BTS operation The service is not guaranteed.

Reason Hardware failure

The CEM/iCEM is located in a TRM only slot(slot 11 in the BTS 12020 and the BTS 12010 -700).

Remedial Action • Check that the CEM/iCEM is in the correctslot.

• Locate at correct slot.



5.2.2 Adapter Error on XTRM (INVALID SLOT POSITION)



BTS Type • BTS 12010-1-700

• BTS 12020-1

Object Class Board

Equipment Type XTRM



Severity MAJOR

Impact on BTS operation

Reason

Remedial Action



5.2.3 Adapter Error on TRM (INVALID SLOT POSITION)

This alarm indicates that the slot position of TRM/iTRM is not correct and therefore theTRM/iTRM in not managed.


Service is not possible with one TRM/iTRM. One frequency is lostotherwise.


BTS Type • BTS 12010-1-700

• BTS 12020-1

Object Class Board

Equipment Type TRM



Severity MAJOR

Impact on BTS operation Service is not possible with one TRM/iTRM. Onefrequency is lost otherwise.

Reason A TRM/iTRM is located in a CEM/iCEM only slot(slot 1 in the BTS 12020 and the BTS 12010 -700).

Remedial Action Check that the TRM/iTRM is in correct slot.



5.2.4 Adapter Error on XTRM (INCORRECT FREQUENCY BAND)


INCORRECT FREQUENCY BAND


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.5 Adapter Error on TRM (INCORRECT FREQUENCY BAND)

This alarm indicates that the RF module is not compatible with the frequency band requestedby the OMC-B.

Note: If all RF modules manage a frequency band that is different from the frequency bandconfigured by the OMC-B, the BTS generates another alarm: Configuration OrCustomization Error on BTS (CONFIGURATION FILE INCONSISTENT WITHHARDWARE).


Out of service



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR

Impact on BTS operation Out of service




Reason Service is not possible with one TRM/iTRM. Onefrequency is lost otherwise.

Remedial Action • Check the frequency band of the TRM/iTRMvia the inventory of the TRM/iTRM.

• If the frequency band is incorrect, replace theTRM module with one having the correct fre-quency band. For more information on howto replace the TRM, refer to UMTS BTSHardware Maintenance Guides



5.2.6 Adapter Error on REMOTE RADIO HEAD (INCORRECTFREQUENCY BAND)



BTS Type • BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120

Object Class BTSEquipment/Board

Equipment Type REMOTE RADIO HEAD



Severity MAJOR


Reason

Remedial Action



5.2.7 Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 3)


VSWR LEVEL 3


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action




VSWR LEVEL 2


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity minor


Reason

Remedial Action




VSWR LEVEL 1


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity minor


Reason

Remedial Action



5.2.10 Adapter Error on OIM (INVALID SLOT POSITION)




• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120


Equipment Type OIM



Severity MAJOR


Reason

Remedial Action



5.2.11 Communications Protocol Error on CEM (CCM-CEM LINK)

This alarm indicates the loss of layer 3 between the CCM/iCCM and the CEM/iCEM.


The service is lost with one CEM/iCEM. The capacity is reducedotherwise.

CCM-CEM LINK


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM

Event Type communications

Probable Cause communicationsProtocolError

Severity MAJOR

Impact on BTS operation • The service is lost with one CEM/iCEM.

• The capacity is reduced otherwise.


• software failure



CCM-CEM LINK

Remedial Action • Check that the CEM is present in the cabinet.

• Remove and reinsert the CEM. or more in-formation on hardware replacement, refer toUMTS BTS Hardware Maintenance Guides

• If the alarm persists, replace the CEM. Formore information on hardware replacement,refer to UMTS BTS Hardware MaintenanceGuides

• If the alarm still persists after CEM replace-ment, check the back panel then replace theCCM. For more information on hardware re-placement, refer to UMTS BTS HardwareMaintenance Guides

• If the alarm persists, call the next level ofsupport.



5.2.12 Communications Protocol Error on XTRM (CCM-TRMLINK)


CCM-TRM LINK


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.13 Communications Protocol Error on TRM (CCM-TRM LINK)

This alarm indicates a loss of the Layer 3 link between the CCM/iCCM and the TRM/iTRM.


The service is lost on one frequency.

CCM-TRM LINK


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR

Impact on BTS operation The service is lost on one frequency.

Reason • software failure

• hardware failure

Remedial Action • Check that the TRM is present in the cabinet.



CCM-TRM LINK

• Remove and reinsert the TRM. For more in-formation on how to replace a TRM, refer toUMTS BTS Hardware Maintenance Guides

• Inspect the CCM and TRM connections.

• If the alarm persists, replace the TRM. Formore information on how to replace a TRM,refer to UMTS BTS Hardware MaintenanceGuides

• If the alarm still persists after the TRM re-placement, check the back panel then re-place the CCM. For more information on howto replace a CCM, refer to UMTS BTS Hard-ware Maintenance Guides

• If the problem is still present, call the nextlevel of support.



5.2.14 Communications Protocol Error on CCM(UNACKNOWLEDGED ALARM)

This alarm indicates that an alarm has not been acknowledged by the OAM.


No impact

UNACKNOWLEDGED ALARM


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity MAJOR

Impact on BTS operation No impact

Reason Communication protocol error between the OAMand the BTS



UNACKNOWLEDGED ALARM

Remedial Action • Reset the link between the OAM and theBTS by executing the "Set OAM link Admin-istrative State" command. For more informa-tion on the command, refer to Access Net-work OAM Commands (411-8111-512).

• Call the next level of support.



5.2.15 Communications Protocol Error on CCM (ATM INTERNALFAILURE)

This alarm indicates that the hardware failure is detected by ATM layer on the CCM/iCCM.


The ATM links are lost.

ATM INTERNAL FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity MAJOR

Impact on BTS operation The ATM links are lost.


Remedial Action • Reset CCM/iCCM by a reset command onthe board object on the OMC-B. For more in-



ATM INTERNAL FAILURE

formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe CCM/iCCM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).

• If the alarm persists, replace the CCM/iCCM.For more information on hardware replace-ment, refer to UMTS BTS Hardware Mainten-ance Guides



5.2.16 Communications Protocol Error on CCM (CCM-CCM LINK)

This alarm indicates that the Layer3 link between the active iCCM and the passive iCCM islost.


No impact

CCM-CCM LINK

BTS Type • BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity MAJOR


Reason Communication error

Remedial Action • If the problem disappears after severalminutes, this means that the iCCM has resetitself automatically and no further action isneeded.

• Otherwise, check that both the CCM and iC-CM are present in the cabinet through the



CCM-CCM LINK

OMC-B Shelf Level Display .

• If the problem persists, reset the passive iC-CM by using the reset command on theOMC-B board object. For more informationon reset, refer to Access Network OAM Com-mands (411-8111-512). OR reset the iCCMby connecting to the TIL through a remoteconnection. For more information on a resetthrough the TIL, refer to BTS TIL Tool(411-8111-518).

• Remove and reinsert the iCCM. For more in-formation on hardware replacement, refer tothe publication UMTS BTS Hardware Main-tenance Guides

• If the alarm persists, replace the faulty iCCM.For more information on hardware replace-ment, refer to the publication UMTS BTSHardware Maintenance Guides

• If the alarm persists after the replacement ofthe passive iCCM, replace the active iCCM.For more information on replacing the CCM,refer to the publication UMTS BTS HardwareMaintenance Guides



5.2.17 Communications Protocol Error on REMOTE RADIO HEAD(CCM-TRM LINK)


CCM-TRM LINK


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.18 Configuration Or Customization Error on CEM (NO CCPAVAILABLE)

This alarm indicates that no Communication Control Ports (CCPs) could be allocated to thisCEM/iCEM.

This can happen when there are more CEMs in the BTS than CCP objects created by theOMC-B.



NO CCP AVAILABLE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM

Event Type processing error

Probable Cause configurationOrCustomizationError

Severity MAJOR




NO CCP AVAILABLE

Reason • configuration error

• customization error

Remedial Action 1. Check the CCP states and correct them if ne-cessary

2. If there are not enough CCP ports, create aCCP object online

3. If the alarm persists, perform a lock and un-lock on the CEM/iCEM



5.2.19 Configuration Or Customization Error on CEM(UNSUPPORTED EQUIPMENT)


UNSUPPORTED EQUIPMENT


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR


Reason

Remedial Action



5.2.20 Equipment Malfunction on XTRM (I2C ACCESS FAILURE)


I2C ACCESS FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.21 Equipment Malfunction on TRM (I2C ACCESS FAILURE)

This error appears during access to the following modules:

• rTRX temperature sensor

• dTRX temperature sensor

• RX_channelizer

• TX_channelizer

• PLL

So the TRM/iTRM is not able to report the possible alarms of these modules.


The service is not possible if there is only one TRM/iTRM. Onefrequency is lost otherwise.

I2C ACCESS FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM





I2C ACCESS FAILURE

Severity MAJOR

Impact on BTS operation • The service is not possible if there is onlyone TRM/iTRM.

• One frequency is lost otherwise.


Remedial Action • Reset by reset TRM/iTRM command on theboard object on the OMC-B. For more in-formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR Resetthe TRM/iTRM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).

• If the problem persists, replace the TRM/iTRM. For more information on how to re-place a TRM, refer to UMTS BTS HardwareMaintenance Guides



5.2.22 Equipment Malfunction on XTRM (TX CHANNELIZERFAILURE)


TX CHANNELIZER FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.23 Equipment Malfunction on TRM (TX CHANNELIZERFAILURE)

This alarm indicates that at least one of the six TX channelizers in the TRM/iTRM has failed.


The service is not possible if there is only one TRM/iTRM (onesector). One frequency is lost otherwise.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR

Impact on BTS operation • The service is not possible if there is onlyone TRM/iTRM (one sector).






Remedial Action • Reset TRM/iTRM by a reset command on theboard object on the OMC-B. For more in-formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR ResetTRM/iTRM by connecting to the TIL througha remote connection. For more informationon a reset through the TIL, refer to BTS TILTool (411-8111-518).




5.2.24 Equipment Malfunction on CCM (SELF TEST FAILED)

This alarm indicates that at least one self-test has failed, during the CCM/iCCM start up. TheCCM/iCCM is not operational.



SELF TEST FAILED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity MAJOR






SELF TEST FAILED

Remedial Action • Reset CCM/iCCM by a reset command onthe board object on the OMC-B. For more in-formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe CCM/iCCM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).




5.2.25 Equipment Malfunction on CEM (SELF TEST FAILED)

This alarm indicates that the self-test failed, during the CEM/iCEM start up.

The CEM/iCEM is in the failed state.


The service is not possible if one CEM.

SELF TEST FAILED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR

Impact on BTS operation The service is not possible if one CEM.


Remedial Action • Reset CEM/iCEM by a reset command on



SELF TEST FAILED

the board object on the OMC-B. For more in-formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe CEM/iCEM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).

• If the alarm persists, replace the CEM/iCEM.For more information on replacement, referto UMTS BTS Hardware MaintenanceGuides



5.2.26 Equipment Malfunction on XTRM (SELF TEST FAILED)


SELF TEST FAILED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.27 Equipment Malfunction on TRM (SELF TEST FAILED)

This alarm indicates that the self-test failed during the TRM/iTRM startup.

The TRM has failed.



SELF TEST FAILED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR

Impact on BTS operation The service is not possible if there is only oneTRM/iTRM.

One frequency is lost otherwise.



SELF TEST FAILED



• If the alarm persists, replace the TRM/iTRM.For more information on how to replace aTRM, refer to UMTS BTS Hardware Mainten-ance Guides



5.2.28 Equipment Malfunction on CEM (UTOPIA FPGA FAILURE)

The UTOPIA FPGA of the CEM/iCEM has failed.



UTOPIA FPGA FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR



Reason • hardware failure of the CEM/iCEM

• software error (saturation)



UTOPIA FPGA FAILURE

Remedial Action • Reset CEM/iCEM by a reset command onthe board object on the OMC-B. For more in-formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe CEM/iCEM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).




5.2.29 Equipment Malfunction on CEM (RX FPGA FAILURE)

The RX FPGA of the CEM/iCEM has failed.



RX FPGA FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR







RX FPGA FAILURE

Remedial Action • Reset CEM/iCEM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).




5.2.30 Equipment Malfunction on CEM (TX FPGA FAILURE)

The TX FPGA of the CEM/iCEM has failed.



TX FPGA FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR







TX FPGA FAILURE





5.2.31 Equipment Malfunction on CEM (CORREL FPGA FAILURE)

The CORREL FPGA of the CEM/iCEM has failed.



CORREL FPGA FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR







CORREL FPGA FAILURE





5.2.32 Equipment Malfunction on XTRM (RX CHANNELIZERFAILURE)


RX CHANNELIZER FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.33 Equipment Malfunction on TRM (RX CHANNELIZERFAILURE)

This alarm indicates that at least one of the three RX channelizers in the TRM/iTRM has failed.


The service is not possible if there is only one TRM/iTRM (onesector). One frequency is lost otherwise.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR

Impact on BTS operation • The service is not possible if there is onlyone TRM/iTRM (one sector).










5.2.34 Equipment Malfunction on CCM (PLL OUT OF LOCK)

This alarm indicates that one or more Phase Locked Loops (PLLs - TX PLL, RX PLL, 52fcPLL, 32fc PLL, 13MHz PLL) of the CCM is in the failed state.


The service is not possible with one CCM. One frequency is lostotherwise.

PLL OUT OF LOCK


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity MAJOR

Impact on BTS operation • The service is not possible with one CCM.





PLL OUT OF LOCK

Remedial Action • Wait for the persistence of the alarm at leastone minute




5.2.35 Equipment Malfunction on XTRM (PLL OUT OF LOCK)


PLL OUT OF LOCK


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.36 Equipment Malfunction on TRM (PLL OUT OF LOCK)

This alarm indicates that one or more PLLs (TX PLL, RX PLL, 52fc PLL, 32fc PLL, 13MHzPLL) of the TRM/iTRM is in the failed state.



PLL OUT OF LOCK


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR






PLL OUT OF LOCK

Remedial Action • If the alarm is cleared, call the next level ofsupport.

• If the alarm persists, reset TRM/iTRM by areset command on the board object on theOMC-B. For more information on reset, referto Access Network OAM Commands(411-8111-512). OR reset TRM/iTRM by con-necting to the TIL through a remote connec-tion. For more information on a reset throughthe TIL, refer to BTS TIL Tool(411-8111-518).

• If the alarm is always present, replace theTRM/iTRM. For more information on how toreplace a TRM, refer to UMTS BTS Hard-ware Maintenance Guides



5.2.37 Equipment Malfunction on REMOTE RADIO HEAD (BBPDFPGA FAILURE)


BBPD FPGA FAILURE


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.38 Equipment Malfunction on REMOTE RADIO HEAD(DOWNLOADING FAILURE)


DOWNLOADING FAILURE


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.39 Equipment Malfunction on REMOTE RADIO HEAD(OUTPUT SPECTRUM OUTSIDE SPECIFICATION)


OUTPUT SPECTRUM OUTSIDE SPECIFICATION


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.40 Equipment Malfunction on REMOTE RADIO HEAD(UNREADABLE MANUFACTURER DATA)


UNREADABLE MANUFACTURER DATA


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.41 Equipment Malfunction on REMOTE RADIO HEAD(INVALID MANUFACTURER DATA)

INVALID MANUFACTURER DATA


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity minor


Reason

Remedial Action



5.2.42 Equipment Malfunction on XTRM (TX PATH FAILURE)


TX PATH FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.43 Equipment Malfunction on TRM (TX PATH FAILURE)

This alarm indicates a failure in the transmit path.


The service is reduced.

TX PATH FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR

Impact on BTS operation The service is reduced.


• TRM/MPCA module hardware failure

Remedial Action • Search for MCPA module



TX PATH FAILURE

• Treat them if necessary.

• Inspect the RF cable between TRM/iTRMand MCPA module.

• Reset TRM/iTRM by a reset command on theboard object on the OMC-B. For more in-formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR ResetTRM/iTRM by connecting to the TIL througha remote connection. For more informationon a reset through the TIL, refer to BTS TILTool (411-8111-518).

• If the problem persists, replace the MCPAmodule. For more information on how to re-place a TRM, refer to UMTS BTS HardwareMaintenance Guides

• If the problem always persists, replace theTRM/iTRM. For more information on how toreplace a TRM, refer to UMTS BTS Hard-ware Maintenance Guides



5.2.44 Equipment Malfunction on CEM (UMTS TIME NOTSYNCHRONIZED)

This alarm indicates that a CEM/iCEM did not manage to synchronize with the UMTS TIMEgenerated by the CCM.


The service is lost with one CEM/iCEM.

UMTS TIME NOT SYNCHRONIZED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR

Impact on BTS operation The service is lost with one CEM/iCEM.




UMTS TIME NOT SYNCHRONIZED


• Reset CCM/iCCM by a reset command onthe board object on the OMC-B. For more in-formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe CCM/iCCM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).

• Replace the CEM/iCEM. For more informa-tion on replacement, refer to UMTS BTSHardware Maintenance Guides

• Replace the CCM/iCCM. For more informa-tion on replacement, refer to UMTS BTSHardware Maintenance Guides



5.2.45 Equipment Malfunction on CCM (FILE SYSTEM ACCESSFAILURE)

This alarm indicates that an error occurred while trying to access the data at the active orpassive file system of a CCM/iCCM.


Software download is not possible.

FILE SYSTEM ACCESS FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity MAJOR

Impact on BTS operation Software download is not possible.





Remedial Action • Reset CCM/iCCM by a reset command onthe board object on the OMC-B. For more in-formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe CCM/iCCM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).




5.2.46 Equipment Malfunction on CEM (FILE SYSTEM ACCESSFAILURE)

This alarm indicates that an error occurred while trying to access the data, the active orpassive file system of a CEM/iCEM.


Software download is not possible.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR

Impact on BTS operation Software download is not possible.









5.2.47 Equipment Malfunction on XTRM (FILE SYSTEM ACCESSFAILURE)




• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.48 Equipment Malfunction on TRM (FILE SYSTEM ACCESSFAILURE)

This alarm indicates an error whilst trying to access the data, the active or passive file systemof a TRM/iTRM.


Out of service



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR

Impact on BTS operation Out of service


• software download is not possible





• If the alarm is persists, replace the TRM/iTRM. For more information on how to re-place a TRM, refer to UMTS BTS HardwareMaintenance Guides



5.2.49 Equipment Malfunction on CCM (UNKNOWN HARDWAREREFERENCE IN ACTIVE FILE SYSTEM)

This alarm indicates that the BTS has detected a CCM/iCCM with a hardware reference, whichis not declared in the file0 of the active software given by the OAM.


The service is lost with one CCM. The capacity is reducedotherwise.

UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity MAJOR

Impact on BTS operation • The service is lost with one CCM.






Remedial Action • Check BTS software version at the OMC-B.

• If the software version is correct, replace theCCM. For more information on hardware re-placement, refer to UMTS BTS HardwareMaintenance Guides




5.2.50 Equipment Malfunction on CEM (UNKNOWN HARDWAREREFERENCE IN ACTIVE FILE SYSTEM)

This alarm indicates that the BTS has detected a CEM/iCEM with a hardware reference, whichis not declared in the file0 of the active software given by the OAM.





• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR








Remedial Action • Check the BTS software version at the OMC-B.

• If the software version is correct, replace theCEM. For more information on replacement,refer to UMTS BTS Hardware MaintenanceGuides




5.2.51 Equipment Malfunction on XTRM (UNKNOWN HARDWAREREFERENCE IN ACTIVE FILE SYSTEM)




• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.52 Equipment Malfunction on TRM (UNKNOWN HARDWAREREFERENCE IN ACTIVE FILE SYSTEM)

This alarm indicates that the BTS has detected a TRM/iTRM with a hardware reference, whichis not declared in the file0 of the active software given by the OAM.





• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR







Remedial Action • Check BTS software version at the OMC-B.

• If the software version is correct, replace theTRM. For more information on how to re-place a TRM, refer to UMTS BTS HardwareMaintenance Guides



5.2.53 Equipment Malfunction on CCM (MIM ACCESS FAILURE)

This alarm indicates that a CCM/iCCM could not access its Module Information Memory (MIM),which contains information used for software management.



MIM ACCESS FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity MAJOR



Remedial Action • Reset CCM/iCCM by a reset command onthe board object on the OMC-B. For more in-



MIM ACCESS FAILURE

formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe CCM/iCCM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).




5.2.54 Equipment Malfunction on CEM (MIM ACCESS FAILURE)

This alarm indicates that a CEM/iCEM could not access its Module Information Memory (MIM),which contains information used for software management.



MIM ACCESS FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR



Remedial Action • Reset CEM/iCEM by a reset command onthe board object on the OMC-B. For more in-



MIM ACCESS FAILURE

formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe CEM/iCEM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).




5.2.55 Equipment Malfunction on XTRM (MIM ACCESS FAILURE)


MIM ACCESS FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.56 Equipment Malfunction on TRM (MIM ACCESS FAILURE)

This alarm indicates that a TRM/iTRM could not access its Module Information Memory (MIM),which contains information used for software management.



MIM ACCESS FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR


One frequency is lost otherwise.



MIM ACCESS FAILURE



• If the alarm persists, replace the TRM/iTRM.For more information on replacement, referto UMTS BTS Hardware MaintenanceGuides



5.2.57 Equipment Malfunction on XTRM (INVALIDMANUFACTURER DATA)



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity minor


Reason

Remedial Action



5.2.58 Equipment Malfunction on TRM (INVALIDMANUFACTURER DATA)

This alarm indicates that the manufacturer data commissioned for the TRM/iTRM is out ofrange and therefore is not used by the BTS.

A default manufacturer data is used instead.

Note: The manufacturer data is introduced to manage a mix of TRM and iTRM within asame BTS.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity minor



Remedial Action Call the next level of support.



5.2.59 Equipment Malfunction on XTRM (UNREADABLEMANUFACTURER DATA)



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity minor


Reason

Remedial Action



5.2.60 Equipment Malfunction on TRM (UNREADABLEMANUFACTURER DATA)

This alarm indicates that one or more manufacturer data for the TRM/iTRM is not read. Defaultdata is used instead.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity minor


Reason Manufacturer's data on module is unreadable

Remedial Action • Check if there is a Equipment Malfunction onDDM (DDM-TRM LINK).

• Treat it if necessary.

• If the alarm persists, reset the BTS by a resetcommand on the board object on the OMC-B. For more information on reset, refer to Ac-cess Network OAM Commands




(411-8111-512). OR reset the BTS by con-necting to the TIL through a remote connec-tion. For more information on a reset throughthe TIL, refer to BTS TIL Tool(411-8111-518).

• If the alarm persists, replace the Tx Splitter.For more information on how to replace a TxSplitter, refer to UMTS BTS Hardware Main-tenance Guides



5.2.61 Equipment Malfunction on CEM (PDCP FPGA FAILURE)

This alarm indicates that the Preamble Detector Co Processor (PDCP) FPGA of the CEM is infailure.


The service is not possible if there is only one iCEM.

PDCP FPGA FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR

Impact on BTS operation The service is not possible if there is only oneiCEM.

Reason Hardware Failure



PDCP FPGA FAILURE

Remedial Action • Reset iCEM by a reset command on theboard object on the OMC-B. For more in-formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe iCEM by connecting to the TIL through aremote connection. For more information ona reset through the TIL, refer to BTS TIL Tool(411-8111-518).

• If the alarm persists, replace the iCEM. Formore information on replacement, refer toUMTS BTS Hardware Maintenance Guides



5.2.62 Equipment Malfunction on CEM (CRCP FAILURE)

This alarm indicates that the Chip Rate Co Processor (CRCP) of the CEM is in failure.


The service is not possible if there is only one iCEM.

CRCP FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR

Impact on BTS operation The service is not possible if there is only oneiCEM.

Reason Hardware Failure

Remedial Action • Reset iCEM by a reset command on theboard object on the OMC-B. For more in-



CRCP FAILURE

formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe iCEM by connecting to the TIL through aremote connection. For more information ona reset through the TIL, refer to BTS TIL Tool(411-8111-518).

• If the alarm persists, replace the iCEM. Formore information on replacement, refer toUMTS BTS Hardware Maintenance Guides



5.2.63 Equipment Malfunction on CCM (DUPLEX DATASYNCHRONIZATION FAILURE)

The active iCCM did not manage to update some data to the passive iCCM. The result is thatthe passive iCCM is not synchronized with the same configuration data as the active iCCM.


The result is that the passive iCCM is not synchronized with thesame configuration data as the active iCCM.

DUPLEX DATA SYNCHRONIZATION FAILURE

BTS Type • BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity MAJOR

Impact on BTS operation The result is that the passive iCCM is not syn-chronized with the same configuration data asthe active iCCM.

Reason The active iCCM did not manage to update somedata to the passive iCCM



DUPLEX DATA SYNCHRONIZATION FAILURE

Remedial Action • If the alarm persists, reset the passive iCCM.DO NOT RESET the active iCCM. Reset theiCCM by a reset command on the board ob-ject on the OMC-B. For more information onreset, refer to Access Network OAM Com-mands (411-8111-512). OR reset the iCCMby connecting to the TIL through a remoteconnection. For more information on a resetthrough the TIL, refer to BTS TIL Tool(411-8111-518).

• If a switch over occurs, redo a build. Formore information on the build command,refer to Access Network OAM Commands(411-8111-512).

• If the alarm persists, replace the passive iC-CM. For more information on hardware re-placement, refer to UMTS BTS HardwareMaintenance Guides



5.2.64 Equipment Malfunction on XTRM (BBPD FPGA FAILURE)


BBPD FPGA FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.65 Equipment Malfunction on XTRM (CORDIC FPGAFAILURE)


CORDIC FPGA FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.66 Equipment Malfunction on CEM (START ERROR)

This alarm indicates an error at the start of the CEM/iCEM. Particularly when starting one ofthe Digital Signal Processors (DSPs) or FPGAs.



START ERROR


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR






START ERROR



• If the problem persists, call the next level ofsupport.



5.2.67 Equipment Malfunction on XTRM (START ERROR)


START ERROR


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.68 Equipment Malfunction on DDM PAC (PA-TRM LINK)


PA-TRM LINK


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120


Equipment Type DDM PAC



Severity MAJOR


Reason

Remedial Action



5.2.69 Equipment Malfunction on REMOTE RADIO HEAD(CORDIC FPGA FAILURE)


CORDIC FPGA FAILURE


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.70 Equipment Malfunction on REMOTE RADIO HEAD (DDMRECONFIGURATION)

DDM RECONFIGURATION


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity warning


Reason

Remedial Action



5.2.71 Equipment Malfunction on REMOTE RADIO HEAD (GAINCONTROL)


GAIN CONTROL


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.72 Equipment Malfunction on REMOTE RADIO HEAD (MIMACCESS FAILURE)


MIM ACCESS FAILURE


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.73 Equipment Malfunction on REMOTE RADIO HEAD(UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM)




• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.74 Equipment Malfunction on REMOTE RADIO HEAD (FILESYSTEM ACCESS FAILURE)




• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.75 Equipment Malfunction on REMOTE RADIO HEAD (TXPATH FAILURE)


TX PATH FAILURE


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.76 Equipment Malfunction on REMOTE RADIO HEAD (LNAFAILED)


LNA FAILED


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.77 Equipment Malfunction on REMOTE RADIO HEAD (VSWRFAILED)

VSWR FAILED


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity minor


Reason

Remedial Action



5.2.78 Equipment Malfunction on REMOTE RADIO HEAD (VSWRNOT PRESENT)

VSWR NOT PRESENT


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity minor


Reason

Remedial Action



5.2.79 Equipment Malfunction on REMOTE RADIO HEAD(CURRENT OVERLOAD)


CURRENT OVERLOAD


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.80 Equipment Malfunction on REMOTE RADIO HEAD(CANCELLATION LOOP)


CANCELLATION LOOP


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.81 Equipment Malfunction on REMOTE RADIO HEAD (PLLOUT OF LOCK)


PLL OUT OF LOCK


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.82 Equipment Malfunction on REMOTE RADIO HEAD (RXCHANNELIZER FAILURE)




• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.83 Equipment Malfunction on REMOTE RADIO HEAD (TXCHANNELIZER FAILURE)




• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.84 Equipment Malfunction on REMOTE RADIO HEAD (SELFTEST FAILED)


SELF TEST FAILED


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.85 Equipment Malfunction on TRM (BBPD FPGA FAILURE)

BBPD FPGA FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-600

• BTS 12010-1-700

• BTS 12010-2

• BTS 12020-1

• BTS 12020-2

• BTS 18010

• BTS 18020

• BTS 12110

Object Class Board

Equipment Type TRM



Severity minor


Reason

Remedial Action



5.2.86 Equipment Malfunction on TRM (CORDIC FPGA FAILURE)

CORDIC FPGA FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-600

• BTS 12010-1-700

• BTS 12010-2

• BTS 12020-1

• BTS 12020-2

• BTS 18010

• BTS 18020

• BTS 12110

Object Class Board

Equipment Type TRM



Severity minor


Reason

Remedial Action



5.2.87 Equipment Malfunction on REMOTE RADIO HEAD (DCVOLTAGE FAULT)


DC VOLTAGE FAULT


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120

Object Class BTSEquipment




Severity MAJOR


Reason

Remedial Action



5.2.88 Equipment Malfunction on REMOTE RADIO HEAD(BATTERY ON DISCHARGE)


BATTERY ON DISCHARGE


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.89 Equipment Malfunction on REMOTE RADIO HEAD(POWER SUPPLY FAILURE)


POWER SUPPLY FAILURE


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.90 Heating Or Ventilation Or Cooling System Problem on TRM(DTRM ASIC TEMPERATURE ALARM)

This alarm indicates a temperature higher than 70°C in the dTRX part of the TRM/iTRM. Thisabnormal temperature is detected by the temperature sensor located near the ASIC.

When the temperature falls below 60°C, the alarm disappears.



DTRM ASIC TEMPERATURE ALARM


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM

Event Type environmental

Probable Cause heatingOrVentilationOrCoolingSystemProblem

Severity MAJOR






Reason • environmental problem


Remedial Action • Search for environmental problems: ambienttemperature, cooling system.

• If there is no environmental problem, replacethe TRM. For more information on how to re-place a TRM, refer to UMTS BTS HardwareMaintenance Guides



5.2.91 Heating Or Ventilation Or Cooling System Problem onXTRM (RTRM TEMPERATURE ALARM)


RTRM TEMPERATURE ALARM


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.92 Heating Or Ventilation Or Cooling System Problem on TRM(RTRM TEMPERATURE ALARM)

This alarm indicates a temperature higher than 80°C in the rTRX part of the TRM/iTRM.






• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR









• If there is no environmental problem, replacethe TRM. For more information on how to re-place a TRM, refer to UMTS BTS HardwareMaintenance Guides



5.2.93 Heating Or Ventilation Or Cooling System Problem onXTRM (DTRM RF TEMPERATURE ALARM)


DTRM RF TEMPERATURE ALARM


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.94 Heating Or Ventilation Or Cooling System Problem on TRM(DTRM RF TEMPERATURE ALARM)

This alarm indicates that there is a temperature higher than 80°C in the dTRX part of theTRM/iTRM. This abnormal temperature is detected by the temperature sensor located near theRF power supply.






• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR

Impact on BTS operation • The service is not possible if there is only




one TRM/iTRM.





• If there are no environmental problems, re-place the TRM. For more information on howto replace a TRM, refer to UMTS BTS Hard-ware Maintenance Guides



5.2.95 Heating Or Ventilation Or Cooling System Problem onXTRM (DTRM ASIC TEMPERATURE ALARM)




• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.96 Heating Or Ventilation Or Cooling System Problem onXTRM (TRM HIGH TEMPERATURE WARNING)

TRM HIGH TEMPERATURE WARNING


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity minor


Reason

Remedial Action



5.2.97 Heating Or Ventilation Or Cooling System Problem on TRM(TRM HIGH TEMPERATURE WARNING)

This alarm indicates a temperature higher than 65°C in the dTRX part of the TRM/iTRM.Abnormal temperature is detected by the temperature sensor located near the RF powersupply.


There is no impact on the TRM/iTRM.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity minor



Remedial Action • Search for other cooling system failure:iDACS, SDACS, fan, ICU, or MCU in COOL-ING SYSTEM ALARMS





• Check the external temperature of the BTS.

• If the problem persists, replace the TRM. Formore information on how to replace a TRM,refer to UMTS BTS Hardware MaintenanceGuides



5.2.98 Heating Or Ventilation Or Cooling System Problem onREMOTE RADIO HEAD (TEMPERATURE OVERLOAD)


TEMPERATURE OVERLOAD


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.99 Heating Or Ventilation Or Cooling System Problem onREMOTE RADIO HEAD (HIGH TEMPERATURE)

HIGH TEMPERATURE


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity minor


Reason

Remedial Action



5.2.100 Input Output Device Error on EXTERNAL ALARM(EXTERNAL ALARM)

EXTERNAL ALARM


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120


Equipment Type EXTERNAL ALARM


Probable Cause inputOutputDeviceError

Severity minor


Reason

Remedial Action



5.2.101 Out Of Memory on XTRM (PROCESSOR OUT OFMEMORY)


PROCESSOR OUT OF MEMORY


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM


Probable Cause outOfMemory

Severity MAJOR


Reason

Remedial Action



5.2.102 Out Of Memory on TRM (PROCESSOR OUT OF MEMORY)

This alarm indicates that available free memory is less than 5%.


No impact



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR


Reason Software failure

Remedial Action • Reset TRM/iTRM by a reset command on theboard object on the OMC-B. For more in-formation on reset, refer to Access Network




OAM Commands (411-8111-512). OR ResetTRM/iTRM by connecting to the TIL througha remote connection. For more informationon a reset through the TIL, refer to BTS TILTool (411-8111-518).




5.2.103 Out Of Memory on REMOTE RADIO HEAD (PROCESSOROUT OF MEMORY)




• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.104 Power Problem on REMOTE RADIO HEAD (DCCONVERTER SHUTDOWN)


DC CONVERTER SHUTDOWN


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120




Probable Cause powerProblem

Severity MAJOR


Reason

Remedial Action



5.2.105 Power Problem on REMOTE RADIO HEAD (DC VOLTAGEREGULATION)


DC VOLTAGE REGULATION


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.106 Power Problem on REMOTE RADIO HEAD (RF OUTPUTOVERLOAD)

RF OUTPUT OVERLOAD


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity minor


Reason

Remedial Action



5.2.107 Queue Size Exceeded on CCM (ALARM FIFO FULL)

This alarm indicates that the internal alarm queue of the BTS is full.


No impact

ALARM FIFO FULL


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM

Event Type quality of service

Probable Cause queueSizeExceeded

Severity MAJOR


Reason • cycling alarm

• overloading on the OAM

Remedial Action • Reset CCM/iCCM by a reset command on



ALARM FIFO FULL

the board object on the OMC-B. For more in-formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe CCM/iCCM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).




5.2.108 Receive Failure on CEM (RECEIVE PARITY ERROR ONHSSL)

The number of parity errors received by the CCM/iCCM, on the HSSL link from theCEM/iCEM, is too high. This alarm appears in conjunction with the Communications ProtocolError on CEM (CCM-CEM LINK).



RECEIVE PARITY ERROR ON HSSL


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM


Probable Cause receiveFailure

Severity MAJOR







• software failure in the CCM/iCCM

Remedial Action • Check if the alarm is transient: an end ofalarm appears. If the alarm is transient, callthe next level of support.

• If the alarm is not transient, reset CEM/iCEMby a reset command on the board object onthe OMC-B. For more information on reset,refer to Access Network OAM Commands(411-8111-512). OR reset the CEM/iCEM byconnecting to the TIL through a remote con-nection. For more information on a resetthrough the TIL, refer to BTS TIL Tool(411-8111-518).

• If the alarm persists, reset CCM by a resetcommand on the board object on the OMC-B. For more information on reset, refer to Ac-cess Network OAM Commands(411-8111-512). OR reset the CCM by con-necting to the TIL through a remote connec-tion. For more information on a reset throughthe TIL, refer to BTS TIL Tool(411-8111-518).




5.2.109 Receive Failure on XTRM (RECEIVE PARITY ERROR ONHSSL)




• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.110 Receive Failure on TRM (RECEIVE PARITY ERROR ONHSSL)

The number of parity errors received by the CCM, on the HSSL link from the TRM/iTRM, is toohigh.

This alarm appears in conjunction with the Communications Protocol Error on TRM(CCM-TRM LINK).


The service is lost with one TRM/iTRM. The capacity is reducedotherwise.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR

Impact on BTS operation • The service is lost with one TRM/iTRM.





Reason • CCM/TRM hardware failure


Remedial Action • Check if the alarm is transient: an end of faultappears. If the alarm is transient, call thenext level of support.

• If the alarm is not transient, reset the TRM/iTRM by a reset command on the board ob-ject on the OMC-B. For more information onreset, refer toAccess Network OAM Com-mands (411-8111-512). OR Reset TRM/iTRM by connecting to the TIL through a re-mote connection. For more information on areset through the TIL, refer to BTS TIL Tool(411-8111-518).

• If the alarm persists, reset the CCM/iCCM bya reset command on the board object on theOMC-B. For more information on reset, refertoAccess Network OAM Commands(411-8111-512). OR reset the CCM/iCCM byconnecting to the TIL through a remote con-nection. For more information on a resetthrough the TIL, refer to BTS TIL Tool(411-8111-518).

• If the alarm persists, replace the TRM/iTRM.For more information on how to replace aTRM, refer to UMTS BTS Hardware Mainten-ance Guides

• If the problem is always present, replace theCCM/iCCM. For more information on how toreplace a TRM, refer to UMTS BTS Hard-ware Maintenance Guides



5.2.111 Receive Failure on REMOTE RADIO HEAD (RECEIVEPARITY ERROR ON HSSL)




• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.112 Receive Failure on REMOTE RADIO HEAD (LOW RSSI)

LOW RSSI


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120




Probable Cause receiverFailure

Severity minor


Reason

Remedial Action



5.2.113 Receive Failure on TRM (LOW RSSI)

This alarm indicates that low received power at antenna level.

LOW RSSI


• BTS 6010

• BTS 6020

• BTS 12010-1-600

• BTS 12010-1-700

• BTS 12010-2

• BTS 12020-1

• BTS 12020-2

• BTS 18010

• BTS 18020

• BTS 12110

Object Class Board

Equipment Type TRM


Probable Cause receiverFailure

Severity minor

Impact on BTS operation Possible service degradation

Reason Low received power at antenna level

Remedial Action • Check all connectors

• Check the correct pluggin and tightening ofthe cables on receive (RX) chain. If neces-sary, replace it

• Check all connectors on the TRM. If dam-aged, replace it. For more information on re-placement, refer to UMTS BTS HardwareMaintenance Guides.





5.2.114 Software Program Error on CCM (RESTART REQUESTEDBY OMC-B)

This alarm indicates that the CCM/iCCM has restarted following a reset by the OMC-B.

RESTART REQUESTED BY OMC-B


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM


Probable Cause softwareProgramError

Severity warning


Reason Service was interrupted but is now restored.

Remedial Action No particular action required



5.2.115 Software Program Error on CEM (RESTART REQUESTEDBY OMC-B)

This alarm indicates that the CEM/iCEM has restarted. This is due to a lock and unlock actionby the OMC-B or a reset of the CEM/iCEM.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity warning


Reason softwareProgramError on CEM: a lock and un-lock action by the OMC-B or a reset of the CEM/iCEM




5.2.116 Software Program Error on XTRM (RESTARTREQUESTED BY OMC-B)



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity warning


Reason

Remedial Action



5.2.117 Software Program Error on TRM (RESTART REQUESTEDBY OMC-B)

This alarm indicates that the TRM/iTRM has restarted and that the cause of the restart hasbeen requested by the OMC-B. The OMC-B action is locked and unlocked.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity warning



Remedial Action No particular action is required.



5.2.118 Software Program Error on CCM (RESTART REQUESTEDBY NBAP)

This alarm indicates that the BOARD has restarted and that the cause of the restart is theNBAP (Node B Application Part) RESET REQUEST message received from the Nortel UMTSRNC.

RESTART REQUESTED BY NBAP


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity warning






5.2.119 Software Program Error on CCM (RESTART REQUESTEDBY TIL)

This alarm indicates that the CCM/iCCM has restarted and that the cause of the restart is theTIL.

RESTART REQUESTED BY TIL


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity warning






5.2.120 Software Program Error on CEM (RESTART REQUESTEDBY TIL)

This alarm indicates that the CEM/iCEM has restarted and that the cause of the restart is theTIL.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity warning


Reason softwareProgramError on CEM: the CEM/iCEMhas restarted and that the cause of the restart isthe TIL




5.2.121 Software Program Error on XTRM (RESTARTREQUESTED BY TIL)



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity warning


Reason

Remedial Action



5.2.122 Software Program Error on TRM (RESTART REQUESTEDBY TIL)

This alarm indicates that the TRM/iTRM has restarted and that the cause of the restart hasbeen requested by the TIL.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity warning






5.2.123 Software Program Error on CCM (POWER ON)

This alarm indicates that the CCM/iCCM has restarted and that the cause of the restart is apower on.

POWER ON


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity warning



Remedial Action No particular action requried



5.2.124 Software Program Error on CEM (POWER ON)

This alarm indicates that the CEM/iCEM has restarted and that the cause of the restart is apower on.

POWER ON


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity warning


Reason softwareProgramError on CEM: the CEM/iCEMhas restarted and that the cause of the restart isa power on




5.2.125 Software Program Error on XTRM (POWER ON)

POWER ON


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity warning


Reason

Remedial Action



5.2.126 Software Program Error on TRM (POWER ON)

This alarm indicates that the TRM/iTRM has restarted and that the cause of the restart is apower on.

POWER ON


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity warning






5.2.127 Software Program Error on CCM (RESTART DUE TOTIMEOUT CONNECTION)

This alarm indicates that the BOARD has restarted and that the cause of the restart is aconnection time-out with the OMC-B, the TIL and the Nortel UMTS RNC.

Note: The value of the timer before time-out is given by the OMC-B in theiubLossTimeOut parameter (BTSEquipment Object).

RESTART DUE TO TIMEOUT CONNECTION


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity warning






5.2.128 Software Program Error on CCM (RESTART FORSOFTWARE UPGRADE)

This alarm indicates that the CCM/iCCM has restarted and that the cause of the restart is theactivation of a software load.

RESTART FOR SOFTWARE UPGRADE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity warning


Reason Normal reset following software activation




5.2.129 Software Program Error on CEM (RESTART FORSOFTWARE UPGRADE)

This alarm indicates that the CEM/iCEM has restarted and that the cause of the restart is theactivation of a software load.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity warning


Reason softwareProgramError on CEM: the CEM/iCEMhas restarted and that the cause of the restart isthe activation of a software load




5.2.130 Software Program Error on XTRM (RESTART FORSOFTWARE UPGRADE)



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity warning


Reason

Remedial Action



5.2.131 Software Program Error on TRM (RESTART FORSOFTWARE UPGRADE)

This alarm indicates that the TRM/iTRM has restarted and that the cause of the restart is theactivation of a software load.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity warning






5.2.132 Software Program Error on CCM (SOFTWARE ANOMALY)

This alarm indicates that the software is failed on the CCM/iCCM.



SOFTWARE ANOMALY


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity MAJOR



Remedial Action • Reset CCM/iCCM by the reset command onthe board object on the OMC-B. For more in-formation on reset, refer to Access Network



SOFTWARE ANOMALY

OAM Commands (411-8111-512). OR resetthe CCM/iCCM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL com-mand, refer to BTS TIL Tool (411-8111-518).




5.2.133 Software Program Error on CEM (SOFTWARE ANOMALY)

This alarm indicates that the software has failed on the CEM/iCEM.



SOFTWARE ANOMALY


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity MAJOR


Reason A normal reset following software activation

Remedial Action • Reset CEM/iCEM by a reset command onthe board object on the OMC-B. For more in-formation on reset, refer to Access Network



SOFTWARE ANOMALY

OAM Commands (411-8111-512). OR resetthe CEM/iCEM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).




5.2.134 Software Program Error on XTRM (SOFTWAREANOMALY)


SOFTWARE ANOMALY


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.135 Software Program Error on TRM (SOFTWARE ANOMALY)

This alarm indicates that a software anomaly on a specific TRM/iTRM.


The service is not guaranteed

SOFTWARE ANOMALY


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR

Impact on BTS operation The service is not guaranteed





5.2.136 Software Program Error on CCM (SOFTWARE DUMP)

The alarm indicates that the CCM/iCCM has restarted. The manufacturer information providesinternal information that can be used to identify the reason of the restart.

SOFTWARE DUMP


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity warning

Impact on BTS operation No impact, only during the CCM/iCCM restart

Reason The CCM/iCCM is restarting. Service was inter-rupted because of trap and is now restored




5.2.137 Software Program Error on CEM (SOFTWARE DUMP)

The alarm indicates that the CEM/iCEM has restarted. The manufacturer information providesinternal information that can be used to identify the reason of the restart.

SOFTWARE DUMP


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CEM



Severity warning

Impact on BTS operation No impact only during the CEM/iCEM restart

Reason The CEM/iCEM restarts.




5.2.138 Software Program Error on XTRM (SOFTWARE DUMP)

SOFTWARE DUMP


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity warning


Reason

Remedial Action



5.2.139 Software Program Error on TRM (SOFTWARE DUMP)

The alarm indicates that the TRM/iTRM has restarted. The manufacturer information providesinternal information that can be used to identify the reason of the restart.

SOFTWARE DUMP


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity warning

Impact on BTS operation No impact only during the TRM/iTRM restart.

Reason The TRM/iTRM restarts.




5.2.140 Software Program Error on REMOTE RADIO HEAD(SOFTWARE DUMP)

SOFTWARE DUMP


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity warning


Reason

Remedial Action



5.2.141 Software Program Error on REMOTE RADIO HEAD(SOFTWARE ANOMALY)


SOFTWARE ANOMALY


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.2.142 Software Program Error on REMOTE RADIO HEAD(RESTART FOR SOFTWARE UPGRADE)



• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity warning


Reason

Remedial Action



5.2.143 Software Program Error on REMOTE RADIO HEAD(POWER ON)

POWER ON


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity warning


Reason

Remedial Action



5.2.144 Software Program Error on REMOTE RADIO HEAD(RESTART REQUESTED BY TIL)



• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity warning


Reason

Remedial Action



5.2.145 Software Program Error on REMOTE RADIO HEAD(RESTART REQUESTED BY OMC-B)



• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity warning


Reason

Remedial Action



5.2.146 Timing Problem on CCM (TRANSMIT LOSS OF EVENSECOND)

This alarm indicates that the CCM/iCCM has failed to transmit the even second to theCEM/iCEM and the Transmitter Receiver Module (TRM).



TRANSMIT LOSS OF EVEN SECOND


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM


Probable Cause timingProblem

Severity MAJOR


Reason Software failure in the CCM/iCCM



TRANSMIT LOSS OF EVEN SECOND


• If the alarm is not transient, reset CCM/iCCMby reset command on the board object on theOMC-B. For more information on reset, referto Access Network OAM Commands(411-8111-512). OR reset the CCM/iCCM byconnecting to the TIL through a remote con-nection. For more information on a resetthrough the TIL, refer to BTS TIL Tool(411-8111-518).




5.2.147 Timing Problem on CCM (RFLINK FPGA: INPUTREALIGNMENT ERROR)

This alarm indicates a FPGA failure in R link or F link of the CCM/iCCM.



RFLINK FPGA: INPUT REALIGNMENT ERROR


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM



Severity MAJOR



Remedial Action • Check if the alarm is transient: an end ofalarm appears. If the alarm is transient, call



RFLINK FPGA: INPUT REALIGNMENT ERROR

the next level of support.

• If the alarm is not transient, reset CCM/iCCMby a reset command on the board object onthe OMC-B. For more information on reset,refer to Access Network OAM Commands(411-8111-512). OR reset the CCM/iCCM byconnecting to the TIL through a remote con-nection. For more information on a resetthrough the TIL, refer to BTS TIL Tool(411-8111-518).




5.2.148 Timing Problem on XTRM (NO RF CABLING TESTPERFORMED)


NO RF CABLING TEST PERFORMED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM



Severity MAJOR


Reason

Remedial Action



5.2.149 Timing Problem on TRM (NO RF CABLING TESTPERFORMED)

This alarm indicates that the RF cabling test, which is used by the BTS to detect how it is RFcabled, is not be performed.


The service is not possible if there is only one TRM/iTRM.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM



Severity MAJOR


Reason • TRM/iTRM has been hot plugged-in on the




BTS (TRM/iTRM detected after BTS startupphase)

• no TRM/iTRM supervises the DDM

Remedial Action • Check if the Equipment Malfunction on BTS(NO DDM SUPERVISION).


• Reset the BTS by a reset command on theOMC-B. For more information on reset, referto Access Network OAM Commands(411-8111-512). OR reset the BTS by con-necting to the TIL through a remote connec-tion. For more information on a reset throughthe TIL, refer to BTS TIL Tool(411-8111-518).

• Check if there is at least a DDM present.

• Inspect the connection between TRM/iTRMand DDM.




5.2.150 Transmitter Failure on CCM (TRANSMIT PARITY ERRORON HSSL)

The number of transmit parity errors detected on the HSSL link between CCM/iCCM andCEM/TRM is too high.



TRANSMIT PARITY ERROR ON HSSL


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type CCM


Probable Cause transmitFailure

Severity MAJOR


Reason • hardware failure of the CCM/iCCM, the CEM/iCEM and the TRM



TRANSMIT PARITY ERROR ON HSSL

• software failure in the CCM/iCCM


• If the alarm is not transient, reset CCM/iCCMby using the reset command on the OMC-Bboardobject. For more information on reset,refer to Access Network OAM Commands(411-8111-512). OR reset the CCM/iCCM byconnecting to the TIL through a remote con-nection. For more information on a reset by aTIL command, refer to BTS TIL Tool(411-8111-518).


• If the alarm still persists, replace the CEM/iCEM and the TRM/iTRM. For more informa-tion on hardware replacement, refer to UMTSBTS Hardware Maintenance Guides



5.2.151 Transmitter Failure on XTRM (INCORRECT RF CABLING)


INCORRECT RF CABLING


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type XTRM


Probable Cause transmitterFailure

Severity MAJOR


Reason

Remedial Action



5.2.152 Transmitter Failure on TRM (INCORRECT RF CABLING)

This alarm indicates that at Startup, the BTS detected an incorrect TX RF cabling.


The service is not possible if there is only one TRM/iTRM.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class Board

Equipment Type TRM


Probable Cause transmitterFailure

Severity MAJOR


Reason Incorrect wiring

Remedial Action • Check MCPA module is ON.





• Inspect RF cables between TRM/iTRM,MCPA module, and DDM.



5.3 BTS CELL ALARMS

The alarms detailed below are generated by the BTS CELL.

• Configuration Or Customization Error on LOCAL CELL (BTS INCORRECTLY EQUIPPED)

• Equipment Malfunction on LOCAL CELL (DOWNLINK SIGNAL TOO LOW)



5.3.1 Configuration Or Customization Error on LOCAL CELL (BTSINCORRECTLY EQUIPPED)

This alarm indicates that the configuration of the BTS is not consistent with the hardwaredetected by the BTS. The alarm is generated on reception of the Iub cell setup request.


The corresponding cell is not used.

BTS INCORRECTLY EQUIPPED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class BTSCell

Equipment Type LOCAL CELL



Severity MAJOR

Impact on BTS operation The corresponding cell is not used.

Reason BTS configuration error



BTS INCORRECTLY EQUIPPED

Remedial Action • Check the BTS configuration at the Opera-tion and Maintenance Center dedicated tonode B (OMC-B) and compare it with the listof modules reported by the BTS.

• Check that the RF wiring is correct by con-necting to the Local Installation Terminal(TIL) on site. For more information on how toperform the check, refer to BTS TIL Tool(411-8111-518).

• Call next level of support.



5.3.2 Equipment Malfunction on LOCAL CELL (DOWNLINKSIGNAL TOO LOW)

This alarm is reported when the TRM module detects, after confirmation, a baseband signalhaving too low power or none at all.


The cell is not operational

DOWNLINK SIGNAL TOO LOW


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class BTSCell

Equipment Type LOCAL CELL



Severity MAJOR

Impact on BTS operation The cell is not operational

Reason Reported when the TRM module detects, afterconfirmation, a baseband signal having too low



DOWNLINK SIGNAL TOO LOW

power or none at all.

Remedial Action The only way to clear the alarm is to reset theTRM or CCM modules.If the problem persists,change the CCU. If the problem still remains,contact Global Product Support for further assist-ance.



5.4 BTS EQUIPMENT ALARMS

The alarms detailed below are generated by the BTS EQUIPMENT.

• Adapter Error on BTS (I&C INCONSISTENT WITH HARDWARE)

• Adapter Error on BTS (INVALID MIXITY)

• Communications Protocol Error on TC LINK (CELL DROPPED)

• Configuration Or Customization Error on BTS (INVALID CONFIGURATION DATA)

• Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENTWITH HARDWARE)

• Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENTWITH I&C)

• Configuration Or Customization Error on BTS (FALLBACK TO PREVIOUS I&C DATA)

• Configuration Or Customization Error on BTS (ALARM MASK INCONSISTENT WITHHARDWARE)

• Configuration Or Customization Error on BTS (CARRIER ACTIVATION NOTSUPPORTED)

• Configuration Or Customization Error on BTS (NOT ENOUGH HSDPA RESOURCE)

• Enclosure Door Open on DOOR CONTACT (DOOR OPEN)

• Enclosure Door Open on BATTERY CABINET (BATTERY DOOR)

• Equipment Malfunction on TRIPA PALLET (PA NOT PRESENT)

• Equipment Malfunction on MCPA (PA NOT PRESENT)

• Equipment Malfunction on GPSAM (SIM/I2M DALLAS ACCESS FAILURE)

• Equipment Malfunction on BTS (NO DDM SUPERVISION)

• Equipment Malfunction on BOARD (UNKNOWN BOARD DETECTED)

• Input Device Error on BTS (TIL CONNECTION)

• Input Device Error on USER SYSTEM (USER ALARM)

• Input Device Error on EXTERNAL ALARM (EXTERNAL ALARM)

• Loss Of Signal on BTS SYNCHRONISATION (SYN NOT LOCKED TO THE NETWORK)

• Threshold Crossed on BTS (CALLP TEST RESULT)



5.4.1 Adapter Error on BTS (I&C INCONSISTENT WITHHARDWARE)

This alarm indicates that there is a discrepancy between the number of slots in digital shelfand the BTS packaging.

I&C INCONSISTENT WITH HARDWARE


• BTS 18020


Equipment Type BTS



Severity minor

Impact on BTS operation BTS is incorrectly configured.

Reason There is a discrepancy between the number ofslots populated in the digital shelf and those pop-ulated during the BTS packaging operation.

Note: There are six slots for the BTS18020 and ten slots for the BTS 12020-2.

Remedial Action Change the BTS packaging in ISC using the TILtool.



5.4.2 Adapter Error on BTS (INVALID MIXITY)

This alarm indicates that the tri-PA modules are incompatible with TRM, iTRM and MCPAmodules.


On receiving this alarm, all affected BTS cells are considereddisabled.

INVALID MIXITY


• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type BTS



Severity MAJOR

Impact on BTS operation On receiving this alarm, all affected BTS cellsare considered disabled.

Reason The tri-PA modules are incompatible with TRM,iTRM and MCPA modules. The alarm will beraised if a tri-PA module is detected in the same



INVALID MIXITY

installation as a TRM, iTRM or MCPA module.

Remedial Action Correct the installation by replacing the appropri-ate cards. Refer to theUMTS BTS HardwareMaintenance Guides for assistance with this re-medial action.



5.4.3 Communications Protocol Error on TC LINK (CELLDROPPED)

The number of cells dropped by the BTS on an external Transmission Convergence (TC) istoo high.



CELL DROPPED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type TC LINK



Severity MAJOR


Reason • Asynchronous Transfer Mode (ATM) config-uration problem



CELL DROPPED



Remedial Action Check the ATM configuration of the Virtual Chan-nel Connection (VCC) on the Nortel UMTS RadioNetwork Controller (RNC) side.



5.4.4 Configuration Or Customization Error on BTS (INVALIDCONFIGURATION DATA)

This alarm indicates that the configuration of the BTS is not valid.


The service is not possible.

INVALID CONFIGURATION DATA


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type BTS



Severity CRITICAL

Impact on BTS operation The service is not possible.

Reason Configuration error






5.4.5 Configuration Or Customization Error on BTS(CONFIGURATION FILE INCONSISTENT WITH HARDWARE)

The alarm indicates that the Operation Administration and Maintenance (OAM) configuration ofthe BTS is not compatible with the hardware configuration which is detected on the BTS.


The configuration of the BTS is not operational.

CONFIGURATION FILE INCONSISTENT WITH HARDWARE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type BTS



Severity CRITICAL

Impact on BTS operation The configuration of the BTS is not operational.


• The BTS hardware configuration is Omni




Transmit-Sectorial Receive (OTSR) -respectively Sectorial Transmit Sectorial Re-ceive (STSR)- and the OMC-B indicates aSTSR (respectively OTSR) configuration in-stead.

The MCPA of the BTS can only be managed in30W mode (case of BTS 1020 or case of BTS6020 containing 3 MPCA) and the OMC-B indic-ates a 45 W configuration.

Remedial Action • Check the BTS configuration at the OMC-B.

• Check the BTS 6020 and BTS 1020 maxim-umPowerAmplification parameter throughthe Object Editor window (30 W only) at theOMC-B. For more information on paramet-ers, refer to Access Network OAM Com-mands (411-8111-512).

• Check the Data Request Form (DRF) para-meters. For more information on Radio Ac-cess Network (RAN) DRF parameters, referto RAN DRF Description(UMT/OMC/DD/0007).

• Check that the hardware is correct.

• Rebuild the BTS by a build command. Formore information on the build command,refer to Access Network OAM Commands(411-8111-512).

• Check the hardware configuration of theBTS.



5.4.6 Configuration Or Customization Error on BTS(CONFIGURATION FILE INCONSISTENT WITH I&C)

This alarm indicates that the OMC-B configuration of the BTS is not compatible with theinformation commissioned in I2M.



CONFIGURATION FILE INCONSISTENT WITH I&C


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type BTS



Severity CRITICAL






CONFIGURATION FILE INCONSISTENT WITH I&C

Remedial Action 1. Check the BTS configuration at the OMC-B

— If Inverse Multiplexing on ATM (IMA) isused, check that the IMA object is cre-ated. Rebuild the BTS if necessary.

— If IMA will not be used, check that theIMA object is not created. Rebuild theBTS if necessary.

— Look for the PCM number that will beused for communicating between theBTS and the OMC-B (it is usually PCM 1)

— Check that this PCM instance is created.Rebuild the BTS if necessary

2. Check the I&C configuration at the TIL

— If IMA will be used, check that the I&Cparameter IMA/PCM is set to IMA. If not,update the parameter.

— If IMA will not be used, check that I&Cparameter IMA/PCM is not set to IMA. Ifnot, change the parameter.

— Look for the PCM number that will beused for communicating between theBTS and the OMC-B (it is usually PCM 1)

— Check that this PCM number is correctlyset up in the I&C PCM/IMA record. if notupdate the record.

Note: When changing I&C paramet-ers make sure that they are compatiblewith the parameters in the transportnetwork, if not this could result in aloss of communication with the OMC-B.



5.4.7 Configuration Or Customization Error on BTS (FALLBACKTO PREVIOUS I&C DATA)

This alarm indicates that the BTS has restarted with its previous I&C parameter. Theconnection with the OMC-B has not been possible with the new I&C parameter.


No Impact

FALLBACK TO PREVIOUS I&C DATA


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type BTS



Severity CRITICAL

Impact on BTS operation No Impact

Reason • customization error

• configuration



FALLBACK TO PREVIOUS I&C DATA

• the I&C parameter last update from the TILor the OMC-B is not correct

Remedial Action • Check and correct the reason why the newI&C parameter did not work.

• Change the I&C parameter again.



5.4.8 Configuration Or Customization Error on BTS (ALARMMASK INCONSISTENT WITH HARDWARE)

This alarm is triggered if one bit of the parameter supervisedUserAlarmMask is set to 1 butthe BTS can not manage this alarm mask.

ALARM MASK INCONSISTENT WITH HARDWARE



Equipment Type BTS



Severity minor


Reason This alarm is triggered if one bit of the parametersupervisedUserAlarmMask is set to 1, but theBTS can not manage this alarm. For more in-formation about this parameter refer to AccessNetwork Parameters (411-8111-813).

Remedial Action Set all unmanaged bits of parameter super-viseUserAlarmMask to 0 throught Object Editorwindow at the OMC-B. For more information onhow to use Object Editor refer to Access NetworkOAM Commands (411-8111-512).



5.4.9 Configuration Or Customization Error on BTS (CARRIERACTIVATION NOT SUPPORTED)


CARRIER ACTIVATION NOT SUPPORTED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type BTS



Severity MAJOR


Reason

Remedial Action



5.4.10 Configuration Or Customization Error on BTS (NOTENOUGH HSDPA RESOURCE)

This alarm indicates that not enough CEM boards to support HSDPA configuration.


No HSDPA operation for one or more cells

NOT ENOUGH HSDPA RESOURCE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type BTS



Severity MAJOR

Impact on BTS operation No HSDPA operation for one or more cells

Reason Not enough CEM boards to support HSDPA con-figuration (can be raised after the loss of a CEMboard)



NOT ENOUGH HSDPA RESOURCE

Remedial Action • Verify HSDPA configuration [parameter HS-DPA ress_ID under BTSequip-ment\BTScell\HSDPAconf]

• If correct, add or replace, iCEM boards. Formore information on replacement, refer toUMTS BTS Hardware Maintenance Guides.



5.4.11 Enclosure Door Open on DOOR CONTACT (DOOR OPEN)

The BTS door is opened.


No impact

DOOR OPEN


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DOOR CONTACT


Probable Cause enclosureDoorOpen

Severity MAJOR


Reason Door Open

Remedial Action • Close imperatively the door of the BTS.

• If the door is already closed, perform the fol-



DOOR OPEN

lowing actions:

— Check the cable attached to the GPSAM.

— Check that the door contact is correctwhen the door is closed.

— For more information on check, refer toUMTS BTS Hardware MaintenanceGuides

— Replace the door contact, if necessary.

— If the alarm persists, call the next level ofsupport.



5.4.12 Enclosure Door Open on BATTERY CABINET (BATTERYDOOR)

This alarm is reported by the Global Positioning System and Alarm Module (GPSAM).

The door of the external battery cabinet is open.


If an intervention is being performed on the battery cabinet, thedoor is open. So the alarm is normal. However, if no intervention isbeing performed on the battery cabinet, this alarm is not normal. Sosend someone quickly to solve the problem. If the door remainsopen, temperature problems could appear.

BATTERY DOOR

BTS Type • BTS 12010-1-700

• BTS 12020-1

• BTS 12020-2

• BTS 18020


Equipment Type BATTERY CABINET


Probable Cause enclosureDoorOpen

Severity MAJOR

Impact on BTS operation • If an intervention is being performed on thebattery cabinet, the door is open. So thealarm is normal.

• However, if no intervention is being per-formed on the battery cabinet, this alarm isnot normal. So send someone quickly tosolve the problem. If the door remains open,temperature problems could appear.



BATTERY DOOR

Reason Battery Door Open

Remedial Action • Close the door of the external battery cabin-et.

• Check that the door contact is correct whenthe door is closed.

• Replace the door contact, if necessary.




5.4.13 Equipment Malfunction on TRIPA PALLET (PA NOTPRESENT)


PA NOT PRESENT


• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type TRIPA PALLET



Severity MAJOR


Reason

Remedial Action



5.4.14 Equipment Malfunction on MCPA (PA NOT PRESENT)

This alarm indicates that the MCPA module has been removed or switched off.


The service is lost on the OTSR configuration. The service isreduced on the STSR configuration (one sector).

PA NOT PRESENT


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity MAJOR

Impact on BTS operation • The service is lost on the OTSR configura-tion.

• The service is reduced on the STSR config-uration (one sector).

Reason • missing MCPA module



PA NOT PRESENT

• switching off MCPA module

• TRM/MCPA module hardware failure

• wiring failure

Remedial Action • In a BTS 1020, check if the alarm is due to afan A failure and if yes, correct the problem.

• Check the power supply of the MCPA mod-ule.

• Insert the missing MCPA module. For moreinformation on replacement, refer to UMTSBTS Hardware Maintenance Guides




5.4.15 Equipment Malfunction on GPSAM (SIM/I2M DALLASACCESS FAILURE)

This alarm indicates that the GPSAM detected an I2C error while accessing the SiteInformation Memory (SIM) or I&C Information Memory (I2M) DALLAS component.


UMTS service is not possible if it is the first installation. In othercase, UMTS service is not interrupted but the supervision isreduced. The GPSAM alarms and I&C parameters cannot bemodified on the OMC-B.

SIM/I2M DALLAS ACCESS FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type GPSAM



Severity MAJOR

Impact on BTS operation • UMTS service is not possible if it is the first



SIM/I2M DALLAS ACCESS FAILURE

installation.

• In other case, UMTS service is not interrup-ted but the supervision is reduced.

• The GPSAM alarms and I&C parameterscannot be modified on the OMC-B.


Remedial Action • Check the 1-wire bus connection.

• Check the presence of the MCA module.

• Replace the MCA module. For more informa-tion on replacement, refer to UMTS BTSHardware Maintenance Guides



5.4.16 Equipment Malfunction on BTS (NO DDM SUPERVISION)

This alarm indicates that the DDM is not supervised. This means that DDM alarm cannotlonger be reported and RF cabling test might not be done at BTS startup.



NO DDM SUPERVISION


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type BTS



Severity MAJOR



Remedial Action • Check if some TRM are in failure



NO DDM SUPERVISION

• If there is not of the TRM failure, check thedigital connection between TRM and DDMvia interco module.

• Reset the TRM by Reset command on theOMC.

• If the alarms persists, replacing the TRM.Refer to the publication UMTS BTS Hard-ware Maintenance Guides



5.4.17 Equipment Malfunction on BOARD (UNKNOWN BOARDDETECTED)

A board of an unknown type has been detected in a slot of the BTS digital shelf. This can befor two reasons:

• a new hardware module has been plugged-in in an BTS that does not have the software tomanage this new hardware.

• a board in the digital shelf is not starting-up and the CCM could not get the board type(GPSAM not working).


No impact

UNKNOWN BOARD DETECTED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type BOARD



Severity MAJOR



UNKNOWN BOARD DETECTED


Reason • The BTS does not have the software to man-age the new hardware.

• A board in the digital shelf is not starting-upand the CCM could not get the board type

Remedial Action 1. Check the software release of the BTS at theOMC-B. If the software release does notmanage the alarmed board, upgrade the soft-ware of the BTS.

2. If the software release is appropriate, go onsite and replace the alarmed board.



5.4.18 Input Device Error on BTS (TIL CONNECTION)

This alarm is reported when a TIL connection is detected and cleared on TIL disconnection.

TIL CONNECTION


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type BTS


Probable Cause inputDeviceError

Severity minor

Impact on BTS operation None

Reason If the TIL was not supposed to connect to thisBTS, this alarm could be generated from an un-authorized access by a TIL to the BTS.

Remedial Action If TIL was not supposed to connect to this BTSand the operator wants to stop the running TILconnection, he can:

1. modify the password of the TIL access fromOMC-B level

2. reset the BTS from OMC-B: using the bt-sEquipmentReset action forbtsEquipment.





5.4.19 Input Device Error on USER SYSTEM (USER ALARM)

One of the supervised user alarms has been detected.

USER ALARM


• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12020-2

• BTS 18020


Equipment Type USER SYSTEM



Severity minor


Reason One of the supervised user alarms has been de-tected

Remedial Action Check that the user alarm is being used, if notupdate the alarm mask parameter supervised-UserAlarmMask through the OMC-B.



5.4.20 Input Device Error on EXTERNAL ALARM (EXTERNALALARM)

One of the supervised external alarms has been detected. The alarm is customized by FRS22365.

EXTERNAL ALARM


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type EXTERNAL ALARM



Severity minor


Reason One of the supervised external alarms has beendetected

Remedial Action Check that the external alarm is being used, ifnot, update the alarm mask parameter super-visedExternalAlarmMask through the OMC-B.



5.4.21 Loss Of Signal on BTS SYNCHRONISATION (SYN NOTLOCKED TO THE NETWORK)

The alarm indicates that the BTS is unable to derive reference timing from the Pulse CodeModulation (PCM) .

This may come either from a synchronization problem with the PCM interface or from theaging of the Core Controller Module (CCM) oscillator.

SYN NOT LOCKED TO THE NETWORK


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type BTS SYNCHRONISATION


Probable Cause lossOfSignal

Severity minor



• PCM problem

Remedial Action • Check if the alarm is on several BTSs.

• Check network PCM clock.

• If the clock is not correct, call the next level of



SYN NOT LOCKED TO THE NETWORK

support.

• Reset the CCM by connecting the TIL via aremote connection. For more information ona reset using the TIL, refer to BTS TIL Tool(411-8111-518).

• Check the PCM connection if there is a Com-munications Protocol Error on PCM (PCMFAULT).


• If the alarm persists, replace the CCM. Formore information on replacing the CCM, referto the UMTS BTS Hardware MaintenanceGuides



5.4.22 Threshold Crossed on BTS (CALLP TEST RESULT)

This alarm is used to output the results of CALLP tests. A CALLP test is executed to test theresources of a CEM/iCEM module. During this test, each cluster of the CEM/iCEM is checkedto see whether it is operational or not.

The result of the CALLP test has the following format:

• For CEM:

— CEM n : x/y BBU1 abcd BBU2 abcd

• For iCEM64:

— iCEM64 n : x/y BBU1 abc

• For iCEM128:

— iCEM128 n: x/y BBU1 abc BBU2 abc

Note: where

• n: slot number

• x: number of RX clusters (RX DSP or MODEM DSP) that were tested and OK

• y: number of RX clusters that were tested

• For CEM, a, b, c, d represent the state of:

— a: RX1A

— b: RX1B

— c: RX2A

— d: RX2B

• For iCEM64 and iCEM128, a, b, c represent the state of:

— a: MODEM DSP1

— b: MODEM DSP2

— c: MODEM DSP3

• The state of a DSP is defined as:

— 0: test OK

— 1: test failed

• BBU stands for Base Band Unit, for more information refer to Nortel UMTS BTS (12000,6000 and 1000 Families) Description (411-8111-905).

When the test is finished the parameter callPCommissionMode must be set tonominalCallPMode through the OMC-B.

If a problem occurs during the CallP test (BTS or CEM/iCEM reset for instance):

• Set the callPCommissionMode parameter (BTSEquipment object) to nominalCallPMode



through the OMC-B, and, value range.

• Fix the problem.

• When the equipment is OK, set the parameter to commissioningCallPMode and restartthe test.

CALLP TEST RESULT


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type BTS


Probable Cause thresholdCrossed

Severity warning


Reason Test CEM/iCEM performance

Remedial Action It is up to the operator to decide whether theCEM is efficient or not.

If the operator considers that too many clustersare inactive, he can replace the CEM. For moreinformation on hardware replacement, refer toUMTS BTS Hardware Maintenance Guides



5.5 COOLING SYSTEM ALARMS

The alarms detailed below are generated by the COOLING SYSTEM.

• Equipment Malfunction on IDACS (FAN A FAILURE)

• Equipment Malfunction on COOLING SYSTEM (FAN A FAILURE)

• Equipment Malfunction on IDACS (FAN B FAILURE)

• Equipment Malfunction on COOLING SYSTEM (FAN B FAILURE)

• Equipment Malfunction on IDACS (HEATER1 FAILURE)

• Equipment Malfunction on COOLING SYSTEM (HEATER1 FAILURE)

• Equipment Malfunction on IDACS (HEATER2 FAILURE)

• Equipment Malfunction on COOLING SYSTEM (HEATER2 FAILURE)

• Equipment Malfunction on IDACS (DAMPER MOTOR FAILURE)

• Equipment Malfunction on COOLING SYSTEM (DAMPER MOTOR FAILURE)

• Equipment Malfunction on IDACS (DACS RECTIFIER FAILURE)

• Equipment Malfunction on FAN TRAY (FAN TRAY FAILED)

• Equipment Malfunction on FAN TRAY (FAN TRAY TEMPERATURE)

• Equipment Malfunction on AC PLINTH (AC PLINTH FAN TRAY FAILED)

• Equipment Malfunction on COOLING SYSTEM (COOLING SYSTEM CONTROLLERFAILED)

• Equipment Malfunction on COOLING SYSTEM (AMBIENT SENSOR FAILURE)

• Equipment Malfunction on COOLING SYSTEM (INTERNAL SENSOR FAILURE)

• Equipment Malfunction on COOLING SYSTEM (INTERNAL TEMPERATURE OUT OFRANGE)

• Equipment Malfunction on COOLING SYSTEM (AMBIENT TEMPERATURE OUT OFRANGE)

• Heating Or Ventilation Or Cooling System Problem on IDACS (CLOGGED FILTER)

• Heating Or Ventilation Or Cooling System Problem on COOLING SYSTEM (BLOCKEDAIR INLET)

• Power Problem on BATTERY CABINET (BATTERY TEMPERATURE)

• Temperature Unacceptable on RECTIFIER SYSTEM (OVER TEMPERATURE)



5.5.1 Equipment Malfunction on IDACS (FAN A FAILURE)

This alarm indicates that fan A of the cooling unit has failed. The controller takes the followingdefence action: the non-faulty blower fan B is switched to high speed.

The green FAN A LED, on the right side of the iDACS, is OFF.

The green FAN A LED, at the bottom of the SDACS, is OFF.

The green LED, behind the protection cover at the left side of the ICU (BTS 12010 CoolingUnit), is OFF.


The operation temperature is not guaranteed. Fan B is switched tohigh speed, except for the BTS 1020 which does not have a Fan B.In this case the BTS 1020 no longer functions and the service islost.

FAN A FAILURE


• BTS 6010

• BTS 6020

• BTS 12020-1

• BTS 12010-2

Object Class CoolingSystem

Equipment Type IDACS



Severity MAJOR

Impact on BTS operation • The operation temperature is not guaranteed.

• Fan B is switched to high speed, except forthe BTS 1020 which does not have a Fan B.



FAN A FAILURE

In this case the BTS 1020 no longer func-tions and the service is lost.

Reason Hardware failure of the fan

Remedial Action In the case of the BTS 12010 - 600 - 2 or theBTS BTS 6010, replace the whole cooling unit.

In all other cases, replace fan A.

For more information on hardware replacement,refer to UMTS BTS Hardware MaintenanceGuides



5.5.2 Equipment Malfunction on COOLING SYSTEM (FAN AFAILURE)

This alarm indicates that FAN A of the cooling system is in failure.


Overheating may occur if fault not remedied.

FAN A FAILURE


• BTS 18010

• BTS 18020


Equipment Type COOLING SYSTEM



Severity MAJOR

Impact on BTS operation Overheating may occur if fault not remedied.

Reason FAN A of the cooling system has failed.

Remedial Action Replace the FAN A module. Refer to theUMTSBTS Hardware Maintenance Guides for assist-ance with this remedial action.



5.5.3 Equipment Malfunction on IDACS (FAN B FAILURE)

This alarm indicates that fan B of the cooling unit has failed. The controller takes the followingdefence action: the non-faulty blower fan A is switched to high speed.

The green FAN B LED, on the right side of the iDACS, is OFF.

The green FAN B LED, at the bottom of the SDACS, is OFF.

The green LED, behind the protection cover at the left side of the ICU (BTS 12010 CoolingUnit), is OFF.


The operation temperature is not guaranteed. The fan A is switchedto high speed.

FAN B FAILURE


• BTS 6020

• BTS 12020-1

• BTS 12010-2





Severity MAJOR

Impact on BTS operation • The operation temperature is not guaranteed.

• The fan A is switched to high speed.

Reason Hardware failure of the fan

Remedial Action In the case of the BTS 12010 - 600 - 2 or theBTS BTS 6010, replace the whole cooling unit.



FAN B FAILURE

In all other cases, replace fan B.




5.5.4 Equipment Malfunction on COOLING SYSTEM (FAN BFAILURE)

This alarm indicates that FAN B of the cooling system is in failure.


Overheating may occur if the fault is not remedied.

FAN B FAILURE


• BTS 18010

• BTS 18020





Severity MAJOR

Impact on BTS operation Overheating may occur if the fault is notremedied.

Reason FAN B of the cooling system has failed.

Remedial Action Replace the FAN B module. Refer to theUMTSBTS Hardware Maintenance Guides for assist-ance with this remedial action.



5.5.5 Equipment Malfunction on IDACS (HEATER1 FAILURE)

This alarm indicates that heater #1 of the iDACS has failed.

The green HEATER 1 LED, on the right side of the iDACS, is OFF.

The green HTR 1 LED, at the bottom of the SDACS, is OFF.


No impact

HEATER1 FAILURE


• BTS 12020-1





Severity MAJOR



Remedial Action Replace the heater.



5.5.6 Equipment Malfunction on COOLING SYSTEM (HEATER1FAILURE)

This alarm indicates that heater #1 of the cooling system is in failure.


No impact

HEATER1 FAILURE


• BTS 18020





Severity MAJOR


Reason Heater #1 of the cooling system has failed.

Remedial Action Refer to theUMTS BTS Hardware MaintenanceGuides for assistance with remedial action.



5.5.7 Equipment Malfunction on IDACS (HEATER2 FAILURE)

This alarm indicates that heater 2 of the iDACS has failed.

The green HEATER 2 LED, on the right side of the iDACS, is OFF.

The green HTR 2 LED, at the bottom of the SDACS, is OFF.


No impact

HEATER2 FAILURE






Severity MAJOR



Remedial Action Replace the heater.



5.5.8 Equipment Malfunction on COOLING SYSTEM (HEATER2FAILURE)

This alarm indicates that heater #2 of the cooling system is in failure.


No impact

HEATER2 FAILURE


• BTS 18020





Severity MAJOR


Reason Heater #2 of the cooling system has failed.




5.5.9 Equipment Malfunction on IDACS (DAMPER MOTORFAILURE)

This alarm indicates that the damper of the Cooling Unit is out of service due to a motor failure.

The green DAMPER LED, on the right side of the iDACS, is OFF.

The green DAMPER LED, at the bottom of the SDACS, is OFF.


There is no more regulation of the internal temperature of the BTS.

DAMPER MOTOR FAILURE


• BTS 12020-1





Severity MAJOR

Impact on BTS operation There is no more regulation of the internal tem-perature of the BTS.


Remedial Action Replace the iDACS or the SDACS. For more in-formation on replacing the iDACS or SDACS,refer to UMTS BTS Hardware MaintenanceGuides



5.5.10 Equipment Malfunction on COOLING SYSTEM (DAMPERMOTOR FAILURE)

This alarm indicates that the damper is out of action due to damper motor failure.


The IDACS no longer regulates the internal temperature of the BTS

DAMPER MOTOR FAILURE


• BTS 18020





Severity MAJOR

Impact on BTS operation The IDACS no longer regulates the internal tem-perature of the BTS

Reason The damper is out of action due to damper motorfailure.




5.5.11 Equipment Malfunction on IDACS (DACS RECTIFIERFAILURE)

This alarm indicates a controller failure. The dc supply is transferred from the internal iDACSor SDACS rectifier to the BTS rectifier.

This reduces the availability of the dc power supply for the battery charging of the BTS.


No impact

DACS RECTIFIER FAILURE


• BTS 12020-1





Severity MAJOR


Reason iDACS or SDACS internal rectifier failure

Remedial Action • Search for Power Problem on POWER DIS-TRIBUTION SYSTEM (AC MAIN VOLTAGEFAULT).


• If there is no other alarm, replace the iDACSor the SDACS. For more information on re-placement, refer to UMTS BTS HardwareMaintenance Guides





5.5.12 Equipment Malfunction on FAN TRAY (FAN TRAY FAILED)

This alarm indicates a failure in the fan tray.

The red LED on the front panel is ON.

FAN TRAY FAILED

BTS Type • BTS 12010-1-700

• BTS 12010-1-600


Equipment Type FAN TRAY



Severity minor

Impact on BTS operation • hardware degradation

• impact on MCPA module alarm


Remedial Action Replace the fan tray. For more information on re-placement, refer to UMTS BTS Hardware Main-tenance Guides



5.5.13 Equipment Malfunction on FAN TRAY (FAN TRAYTEMPERATURE)

This alarm indicates that the temperature of the fan tray is too high.

The red LED on the front panel is ON.

FAN TRAY TEMPERATURE

BTS Type • BTS 12010-1-700

• BTS 12010-1-600


Equipment Type FAN TRAY



Severity minor



Remedial Action • Check the filter.

• Search for environmental problems: externaltemperature of the BTS, environment.

• If there is no environmental problem, replacethe fan tray. For more information on replace-ment, refer to UMTS BTS Hardware Mainten-ance Guides



5.5.14 Equipment Malfunction on AC PLINTH (AC PLINTH FANTRAY FAILED)

This alarm indicates that the ac plinth fan tray has failed.

AC PLINTH FAN TRAY FAILED

BTS Type • BTS 12010-1-700


Equipment Type AC PLINTH



Severity minor


Reason Hardware failure on the fan tray.

Remedial Action • Check the fuses and replace them if neces-sary. For more information on replacement,refer to UMTS BTS Hardware MaintenanceGuides

• If fuses are OK, replace the fan tray. Formore information on fan tray replacement,refer to UMTS BTS Hardware MaintenanceGuides



5.5.15 Equipment Malfunction on COOLING SYSTEM (COOLINGSYSTEM CONTROLLER FAILED)

The alarm indicates that the controller of the cooling system is in failure.


No impact

COOLING SYSTEM CONTROLLER FAILED


• BTS 6010

• BTS 12010-2

• BTS 18010





Severity MAJOR



Remedial Action In case of the BTS 12010 - 600 - 2 or the BTSBTS 6010, replace the whole cooling unit.

In all other cases, replace the cooling unit controlboard..






5.5.16 Equipment Malfunction on COOLING SYSTEM (AMBIENTSENSOR FAILURE)

This alarm indicates that the sensor measuring the ambient temperature is not operational.


The blower runs at high speed and the blocked air inlet alarm isinhibited. This is performed by the cooling system itself

AMBIENT SENSOR FAILURE


• BTS 18010

• BTS 18020





Severity MAJOR

Impact on BTS operation The blower runs at high speed and the blockedair inlet alarm is inhibited.

Note: This is performed by the coolingsystem itself

Reason The Sensor measuring the ambient temperatureis not operational.

Remedial Action Replace the ambient sensor. Refer to theUMTSBTS Hardware Maintenance Guides for assist-ance with remedial action.



5.5.17 Equipment Malfunction on COOLING SYSTEM (INTERNALSENSOR FAILURE)

This alarm indicates that the sensor measuring the internal temperature is not operational.


the damper regulation is stopped Heater #1 and #2 are inhibited theCEATS switch is kept in the state it was before the failure This isperformed by the cooling system itself

INTERNAL SENSOR FAILURE


• BTS 18020





Severity MAJOR

Impact on BTS operation 1. the damper regulation is stopped

2. Heater #1 and #2 are inhibited

3. the CEATS switch is kept in the state it wasbefore the failure

Note: This is performed by the coolingsystem itself

Reason The sensor measuring the internal temperatureis not operational.

Remedial Action Replace the internal sensor. Refer to theUMTSBTS Hardware Maintenance Guides for assist-ance with this remedial action.





5.5.18 Equipment Malfunction on COOLING SYSTEM (INTERNALTEMPERATURE OUT OF RANGE)

This alarm indicates that the temperature is over or under limit.


No hardware defense mechanism is activated. This will only occur ifthe MCPA over temperature alarm is generated or if CEATS isasserted.

INTERNAL TEMPERATURE OUT OF RANGE


• BTS 18020





Severity MAJOR

Impact on BTS operation No hardware defense mechanism is activated.This will only occur if the MCPA over temperat-ure alarm is generated or if CEATS is asserted.

Reason The temperature detected is out of the sensorrange.

Remedial Action Check for the presence of other cooling alarms.



5.5.19 Equipment Malfunction on COOLING SYSTEM (AMBIENTTEMPERATURE OUT OF RANGE)

External temperature is over or under limit.


No immediate impact

AMBIENT TEMPERATURE OUT OF RANGE






Severity MAJOR

Impact on BTS operation No immediate impact

Reason External temperature is over or under limit.

Remedial Action Check site location for cause of temperatureproblem.



5.5.20 Heating Or Ventilation Or Cooling System Problem onIDACS (CLOGGED FILTER)

This alarm indicates that the filter of the iDACS or SDACS is dirty.

The green FILTER CLOG LED, on the right side of the iDACS, is OFF.

The green FILTER LED, at the bottom of the SDACS, is OFF.

CLOGGED FILTER


• BTS 12020-1





Severity minor


Reason Dirty filter in iDACS or SDACS

Remedial Action Make sure that there are no objects impeding theair flow, else remove the objects.

If the alarm persists, replace the iDACS, SDACSor the BTS 6010 cooling unit filter within twoweeks of the alarm. For more information on re-placement, refer to UMTS BTS Hardware Main-tenance Guides



5.5.21 Heating Or Ventilation Or Cooling System Problem onCOOLING SYSTEM (BLOCKED AIR INLET)

The alarm indicates blocked air inlet conditions.

BLOCKED AIR INLET


• BTS 6010

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity minor


Reason Filter failure

Remedial Action Check:

• heating

• cooling

• ventilation



5.5.22 Power Problem on BATTERY CABINET (BATTERYTEMPERATURE)

The temperature of the battery cabinet is higher than 65°C. It indicates a problem with theclimate unit of the external battery cabinet.


No impact

BATTERY TEMPERATURE


• BTS 12010-1-700

• BTS 12020-1

• BTS 12020-2

• BTS 18020





Severity MAJOR



Remedial Action Check if the alarm BATTERY POWER AC ispresent, if yes refer to this alarm, else replacethe heating and ventilation system of the externalbattery cabinet. Call the next level of support.

If the problem persists, call the next level of sup-port.





5.5.23 Temperature Unacceptable on RECTIFIER SYSTEM (OVERTEMPERATURE)


OVER TEMPERATURE


• BTS 12010-1-700

• BTS 12020-1


Equipment Type RECTIFIER SYSTEM


Probable Cause temperatureUnacceptable

Severity MAJOR


Reason

Remedial Action



5.6 NODEBCP ALARMS

The alarms detailed below are generated by the NODEBCP.

• Communications Protocol Error on NODEBCP (NBAP ANOMALY)



5.6.1 Communications Protocol Error on NODEBCP (NBAPANOMALY)

This alarm is reported when the BTS has detected an NBAP protocol anomaly that cannot bereported via a criticality procedure to the RNC. Reported when there is no reponse from theRNC on AUDIT REQUIRED. Cleared on NodeB CP SSCOP disconnection and reconnection.


Cells operation is not guaranteed

NBAP ANOMALY


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class

Equipment Type NODEBCP



Severity CRITICAL

Impact on BTS operation Cells operation is not guaranteed

Reason The BTS has detected an NBAP protocol anom-



NBAP ANOMALY

aly.

Remedial Action Disconnect and reconnect the NODEB-CPSSCOP.

To achieve these actions, change the adminis-trativeState attribute of the NodeB object at W-NMS to LOCKED, then UNLOCKED.



5.7 PASSIVE COMPONENT ALARMS

The alarms detailed below are generated by the PASSIVE COMPONENT.

• Adapter Error on TX SPLITTER (INCORRECT FREQUENCY BAND)

• Adapter Error on TRIPA (INCORRECT FREQUENCY BAND)

• Adapter Error on MCPA (INCORRECT FREQUENCY BAND)

• Adapter Error on DDM (INCORRECT FREQUENCY BAND)

• Adapter Error on MCPA (UNSUPPORTED EQUIPMENT)

• Adapter Error on MCPA (REDUCED MAX POWER AMPLIFICATION)

• Equipment Malfunction on GPSAM (CCM-GPSAM LINK)

• Equipment Malfunction on GPSAM (GPSAM DOWNLOADING ERROR)

• Equipment Malfunction on MCPA (CANCELLATION LOOP)

• Equipment Malfunction on TRIPA PALLET (PARTIAL FAILURE)

• Equipment Malfunction on MCPA (PARTIAL FAILURE)

• Equipment Malfunction on TRIPA PALLET (CURRENT OVERLOAD)

• Equipment Malfunction on MCPA (CURRENT OVERLOAD)

• Equipment Malfunction on DDM (VSWR NOT PRESENT)

• Equipment Malfunction on DDM LNA MAIN (LNA FAILED)

• Equipment Malfunction on DDM LNA DIV (LNA FAILED)

• Equipment Malfunction on DDM (VSWR FAILED)

• Equipment Malfunction on DDM (DDM-TRM LINK)

• Equipment Malfunction on TRIPA PALLET (PA-TRM LINK)

• Equipment Malfunction on MCPA (PA-TRM LINK)

• Equipment Malfunction on TX SPLITTER (TX SPLITTER-TRM LINK)

• Equipment Malfunction on DDM (DDM NOT PRESENT)

• Equipment Malfunction on DDM VSWR MAIN (VSWR PA FAILURE)

• Equipment Malfunction on DDM VSWR DIV (VSWR PA FAILURE)

• Equipment Malfunction on TRIPA PALLET (GAIN CONTROL)

• Equipment Malfunction on MCPA (GAIN CONTROL)

• Equipment Malfunction on TX SPLITTER (TX SPLITTER NOT PRESENT)

• Equipment Malfunction on DDM (INVALID DDM CABLING)

• Equipment Malfunction on DDM (DDM RECONFIGURATION)

• Equipment Malfunction on TX SPLITTER (INVALID MANUFACTURER DATA)

• Equipment Malfunction on TRIPA (INVALID MANUFACTURER DATA)



• Equipment Malfunction on MCPA (INVALID MANUFACTURER DATA)

• Equipment Malfunction on DDM (INVALID MANUFACTURER DATA)

• Equipment Malfunction on TX SPLITTER (UNREADABLE MANUFACTURER DATA)

• Equipment Malfunction on TRIPA (UNREADABLE MANUFACTURER DATA)

• Equipment Malfunction on MCPA (BBPD FEEDBACK FAILURE)

• Equipment Malfunction on DDM (UNREADABLE MANUFACTURER DATA)

• Equipment Malfunction on TRIPA PALLET (OUTPUT SPECTRUM OUTSIDESPECIFICATION)

• Equipment Malfunction on TRIPA (DOWNLOADING FAILURE)

• Equipment Malfunction on TRIPA PALLET (BBPD FEEDBACK FAILURE)

• Equipment Malfunction on DDM PAC (PA NOT PRESENT)

• Equipment Malfunction on OIM (OIM DC FAULT)

• Equipment Malfunction on MCPA (UNREADABLE MANUFACTURER DATA)

• Equipment Malfunction on MCPA (GPSAM DOWNLOADING ERROR)

• Equipment Malfunction on DDM (CONFIGURATION FILE INCONSISTENT WITHHARDWARE)

• Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (HIGHTEMPERATURE)

• Heating Or Ventilation Or Cooling System Problem on MCPA (HIGH TEMPERATURE)

• Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (TEMPERATUREOVERLOAD)

• Heating Or Ventilation Or Cooling System Problem on MCPA (TEMPERATUREOVERLOAD)

• Input Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX FAULT)

• Input Output Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX FAULT)

• Input Output Device Error on OIM TRANSCEIVER (MISSING OIM SFP TRANSCEIVER)

• Power Problem on TRIPA PALLET (RF OUTPUT OVERLOAD)

• Power Problem on MCPA (RF OUTPUT OVERLOAD)

• Power Problem on TRIPA PALLET (DC VOLTAGE REGULATION)

• Power Problem on MCPA (DC VOLTAGE REGULATION)

• Power Problem on MCPA (DC CONVERTER SHUTDOWN)



5.7.1 Adapter Error on TX SPLITTER (INCORRECT FREQUENCYBAND)







• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class PassiveComponent

Equipment Type TX SPLITTER



Severity MAJOR






Remedial Action • Check the frequency band of the TX Splittermodule via the inventory of the TX Splittermodule.

• If the alarms persists, replace the TX Splittermodule. Refer to the publication UMTS BTSHardware Maintenance Guides



5.7.2 Adapter Error on TRIPA (INCORRECT FREQUENCY BAND)

This alarm indicates that the RF module is not compatible with the frequency band requestedby OMC-B.


PA out of service



• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type TRIPA



Severity MAJOR

Impact on BTS operation PA out of service

Reason An RF module is not compatible with the fre-quency band requested by OMC-B.

Note:

If all RF modules manage a frequency




band which is different from the frequencyband configured by OMC-B, the iBTS willgenerate another alarm: ConfigurationFile Inconsistent With Hardware

Remedial Action Change to compatible hardware. Refer totheUMTS BTS Hardware Maintenance Guidesfor assistance with this remedial action.



5.7.3 Adapter Error on MCPA (INCORRECT FREQUENCY BAND)







• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity MAJOR





Reason Adaptation error

Remedial Action • Check the frequency band of the MCPAmodule via the inventory of the MCPA mod-ule.

• If the alarms persists, replace the MCPAmodule. Refer to the publication UMTS BTSHardware Maintenance Guides



5.7.4 Adapter Error on DDM (INCORRECT FREQUENCY BAND)







• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM



Severity MAJOR






Remedial Action • Check the frequency band of the DDM viathe DDM inventory.

• If the alarms persists, replace the DDM.Refer to the publication UMTS BTS Hard-ware Maintenance Guides



5.7.5 Adapter Error on MCPA (UNSUPPORTED EQUIPMENT)

The alarm indicates that the PA is not supported in this BTS.


No impact

UNSUPPORTED EQUIPMENT


• BTS 18020


Equipment Type MCPA



Severity MAJOR



Remedial Action • Remove and reinsert the MCPA module. Formore information on hardware replacement,refer to the publication UMTS BTS HardwareMaintenance Guides

• If the alarm persists, replace the MCPA witha tri-PA. For more information on hardwarereplacement, refer to the publication UMTSBTS Hardware Maintenance Guides



5.7.6 Adapter Error on MCPA (REDUCED MAX POWERAMPLIFICATION)

The alarm indicates that the MCPA is forced by the BTS to 30 W although the BTS max poweramplication is configured to 45 W.

REDUCED MAX POWER AMPLIFICATION


• BTS 6020


Equipment Type MCPA



Severity minor



Remedial Action • Check if the parameter of the BTS is 45 W.

• If the parameter is correct, change the MCPAmodule with another that can be used at 45W.



5.7.7 Equipment Malfunction on GPSAM (CCM-GPSAM LINK)

This alarm indicates that the CCM/iCCM has no access to the GPSAM: there is nocommunication between the two modules. It can due to an hardware failure or a GPSAMsoftware failure.


UMTS service is not available, if it is the first installation. In othercases, UMTS service is not interrupted but supervision of thenetwork is reduced. The GPSAM alarms and I&C parameterscannot be modified on the OMC-B.

CCM-GPSAM LINK


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR

Impact on BTS operation • UMTS service is not available, if it is the first



CCM-GPSAM LINK

installation.

• In other cases, UMTS service is not interrup-ted but supervision of the network is reduced.



• GPSAM software failure

Remedial Action • Check that the GPSAM is present in the cab-inet.

• For the BTS 12010, check the CB9 andCB10 breakers dedicated to the GPSAM.

• Remove and reinsert the GPSAM. For moreinformation on how to replace a GPSAM,refer to UMTS BTS Hardware MaintenanceGuides

• Reset the CCM by a reset command on theboard object on the OMC-B. For more in-formation on a reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe CCM by connecting to the TIL through aremote connection. For more information ona reset through the TIL, refer to BTS TIL Tool(411-8111-518).

• If the alarm persists, replace the GPSAM.For more information on how to replace aGPSAM, refer to UMTS BTS Hardware Main-tenance Guides. Reset the CCM by a resetcommand on the boardobject on the OMC-B.For more information on how to reset theCCM, refer to Access Network OAM Com-mands (411-8111-512). OR reset CCM byconnecting to the TIL through a remote con-nection. For more information on how to re-set the CCM through the TIL, refer to BTSTIL Tool (411-8111-518).

• If the alarm still persists, after GPSAM hasbeen replaced, replace the CCM module. Formore information on how to replace a CCM,refer to UMTS BTS Hardware MaintenanceGuides

• If the alarm still persists, inspect the connect-ors and the digital shelf back panel.



CCM-GPSAM LINK




5.7.8 Equipment Malfunction on GPSAM (GPSAMDOWNLOADING ERROR)

This alarm indicates the impossibility of downloading the GPSAM during the start up.


UMTS service is not possible if it is the first installation. In othercase, UMTS service is not interrupted but the supervision isreduced. The GPSAM alarms and I&C parameters cannot bemodified on the OMC-B.

GPSAM DOWNLOADING ERROR


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR

Impact on BTS operation • UMTS service is not possible if it is the firstinstallation.




• In other case, UMTS service is not interrup-ted but the supervision is reduced.



• GPSAM software failure

Remedial Action • Check the state of the LEDs on the front viewof the GPSAM.

• If it is a BTS 12010, check the CB9 andCB10 breakers dedicated to the GPSAM.

• The two LEDs are OFF, the GPSAM is notcorrectly plugged in: insert the GPSAM cor-rectly.

• Only the triangular LED is ON:

— Reset the CCM by a reset command onthe board object on the OMC-B. Formore information on how to reset a CCM,refer to Access Network OAM Com-mands (411-8111-512). OR reset theCCM module by connecting to the TILthrough a remote connection. For moreinformation on how to reset the CCMthrough the TIL, refer to BTS TIL Tool(411-8111-518).

— If the alarm persists, replace the GPSAM.For more information on replacement,refer to UMTS BTS Hardware Mainten-ance Guides

— Reset the CCM module by a reset com-mand on the board object on the OMC-B.For more information on how to reset aCCM, refer to Access Network OAMCommands (411-8111-512). OR resetthe CCM module by connecting to theTIL through a remote connection. Formore information on how to reset a CCMthrough the TIL, refer to BTS TIL Tool(411-8111-518).

— If the alarm persists, replace the CCMmodule. For more information on replace-ment, refer to UMTS BTS HardwareMaintenance Guides




— If the alarm still persists, inspect the con-nectors and the digital shelf back panel.

— If the alarm still persists, replace theGPSAM. For more information on re-placement, refer to UMTS BTS HardwareMaintenance Guides

• If only the rectangular LED is ON, call thenext level of support.



5.7.9 Equipment Malfunction on MCPA (CANCELLATION LOOP)

This alarm indicates that radio interference is too high. Then the MCPA module can not emitcorrectly.



CANCELLATION LOOP


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity MAJOR

Impact on BTS operation The service is lost.


Remedial Action • Lock and Unlock the MCPA. For more in-formation, refer to Access Network OAM



CANCELLATION LOOP

Commands (411-8111-512). This shouldclear the alarm.

• If the alarm persists, replace the MCPA mod-ule. For more information on how to replacethe MCPA, refer to UMTS BTS HardwareMaintenance Guides



5.7.10 Equipment Malfunction on TRIPA PALLET (PARTIALFAILURE)

One or more of the tri-PA transistors have failed.



PARTIAL FAILURE


• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR


Reason One or more of the tri-PA transistors have failed.

Remedial Action The TRM module shuts down the tri-PA peallet.Delete the cell or restart the tri-PA pallet at theoperator's discretion. Clear latched alarm by



PARTIAL FAILURE

locking/unlocking the tri-PA pallet. Replace thetri-PA module after two retries. Refer totheUMTS BTS Hardware Maintenance Guidesfor assistance with this action.



5.7.11 Equipment Malfunction on MCPA (PARTIAL FAILURE)

The alarm indicates that one or more transistors of the MCPA module are in failure.



PARTIAL FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity MAJOR






PARTIAL FAILURE

Remedial Action Replace the MCPA module. For more informa-tion on replacement, refer to UMTS BTS Hard-ware Maintenance Guides



5.7.12 Equipment Malfunction on TRIPA PALLET (CURRENTOVERLOAD)

This alarm indicates a power overload. This alarm also known as DC POWERCONSUMPTION OVERLOAD. The tri-PA has halted its operation.


A tri-PA has halted its operation. There is a service outage of oneor two carriers in one sector.

CURRENT OVERLOAD


• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR

Impact on BTS operation A tri-PA has halted its operation. There is a ser-vice outage of one or two carriers in one sector.

Reason This alarm indicates a power overload. The tri-PA has halted its operation.



CURRENT OVERLOAD

Remedial Action Shut down tri-PA pallet. Delete cell or restart tri-PA pallet at operator's discretion. Replace tri-PAmodule after two retires. Refer to theUMTS BTSHardware Maintenance Guides for assistancewith this action.



5.7.13 Equipment Malfunction on MCPA (CURRENT OVERLOAD)

This alarm indicates that the power is overloaded, so the MCPA module is stopped.


The MCPA module defence stops the transmission. The service islost on the OTSR configuration. The service is reduced on theSTSR configuration (one sector).

CURRENT OVERLOAD


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity MAJOR

Impact on BTS operation The MCPA module defence stops the transmis-sion.

• The service is lost on the OTSR configura-tion.



CURRENT OVERLOAD







5.7.14 Equipment Malfunction on DDM (VSWR NOT PRESENT)

The alarm indicates that the VSWR equipment has not been detected by software.

Whereas VSWR must always present on DDM.

VSWR NOT PRESENT


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM



Severity minor


Reason Missing hardware

Remedial Action Replace the DDM. For more information on re-placement, refer to UMTS BTS Hardware Main-tenance Guides



5.7.15 Equipment Malfunction on DDM LNA MAIN (LNA FAILED)

This alarm indicates that the LNA Main has failed.


The service is degraded.

LNA FAILED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM LNA MAIN



Severity MAJOR

Impact on BTS operation The service is degraded.

Reason Internal problem

Remedial Action Replace the faulty DDM with the red LED ON.For more information on replacement, refer to



LNA FAILED




5.7.16 Equipment Malfunction on DDM LNA DIV (LNA FAILED)

This alarm indicates that the LNA Diversity has failed.


The service is degraded.

LNA FAILED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM LNA DIV



Severity MAJOR

Impact on BTS operation The service is degraded.

Reason Internal problem

Remedial Action Replace the faulty DDM with the red LED ON.For more information on replacement, refer to



LNA FAILED




5.7.17 Equipment Malfunction on DDM (VSWR FAILED)

The alarm indicates that the VSWR function is unusable.

VSWR FAILED


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM



Severity minor



• current consumption out of range

Remedial Action Replace the DDM. For more information on re-placement, refer to UMTS BTS Hardware Main-tenance Guides



5.7.18 Equipment Malfunction on DDM (DDM-TRM LINK)

This alarm indicates that there is no digital communication between the DDM and theTRM/iTRM.



DDM-TRM LINK


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM



Severity MAJOR


Reason • DDM failure


• wiring failure



DDM-TRM LINK

Remedial Action • In an BTS 1020, check if the alarm is due toa fan A failure and if yes, correct the prob-lem.

• Inspect the connection chain: TRM, interco,and DDM.

• Check the DDM swap.

• Replace faulty DDM with its red LED ON .For more information on replacement, referto UMTS BTS Hardware MaintenanceGuides



5.7.19 Equipment Malfunction on TRIPA PALLET (PA-TRM LINK)

This alarm indicates that there is no digital (I2C) communication between the tri-PA and TRMmodules.


There is a service outage of one or two carriers in one sector.

PA-TRM LINK


• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR

Impact on BTS operation There is a service outage of one or two carriersin one sector.

Reason This alarm indicates that there is no digital (I2C)communication between the tri-PA and TRMmodules. This alarm detects in particular the total



PA-TRM LINK

outage of a tri-PA (could be due to a PSU failureor other).

Remedial Action Check the TRM to tri-PA digital cable. If this isnot the cause of the fault, replace the tri-PA mod-ule. Refer to theUMTS BTS Hardware Mainten-ance Guides for assistance with this action.



5.7.20 Equipment Malfunction on MCPA (PA-TRM LINK)

This alarm indicates that there is no communication between the MCPA module and theTRM/iTRM.



PA-TRM LINK


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity MAJOR





PA-TRM LINK

Reason • connection failure

• TRM/MCPA module hardware failure

Remedial Action • Inspect the connections between the MCPAmodule and the TRM.

• If necessary, replace the MCPA module. Formore information on replacement, refer toUMTS BTS Hardware Maintenance Guides

• If necessary, replace the TRM. For more in-formation on replacement, refer to UMTSBTS Hardware Maintenance Guides



5.7.21 Equipment Malfunction on TX SPLITTER (TXSPLITTER-TRM LINK)

The alarm indicates that there is not digital (I2C) communication between TRM/iTRM and TxSplitter.

This alarm only occurs in OTSR configuration.

TX SPLITTER-TRM LINK


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity minor


Reason • Tx Splitter/TRM hardware failure

• cable between TRM/iTRM and Tx Splitter

Remedial Action • Inspect the connections between the TxSplitter and the TRM.

• Check the green LED of Tx Splitter is OFF.

• If necessary, replace the Tx Splitter. For



TX SPLITTER-TRM LINK

more information on replacement, refer toUMTS BTS Hardware Maintenance Guides

• If necessary, replace the TRM. For more in-formation on replacement, refer to UMTSBTS Hardware Maintenance Guides



5.7.22 Equipment Malfunction on DDM (DDM NOT PRESENT)

This alarm indicates that the DDM is not present.



DDM NOT PRESENT


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM



Severity MAJOR


Reason • missing DDM

• DDM/TRM hardware failure

• wiring failure



DDM NOT PRESENT

Remedial Action • Inspect the DDM connection.

• Insert the missing DDM. For more informa-tion on replacement, refer to UMTS BTSHardware Maintenance Guides



5.7.23 Equipment Malfunction on DDM VSWR MAIN (VSWR PAFAILURE)

This alarm indicates a wiring failure between the MCPA module and the DDM.



VSWR PA FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR



• MCPA module to DDM connections



VSWR PA FAILURE

Remedial Action • Search the alarms for MCPA module orDDM.


• Inspect the wiring between the MCPA mod-ule and the DDM.

• Lock and Unlock the PA connected to theDDM to clear the alarm. For more informationon how to lock and unlock, refer to AccessNetwork OAM Commands (411-8111-512).



5.7.24 Equipment Malfunction on DDM VSWR DIV (VSWR PAFAILURE)

This alarm indicates a wiring failure between the MCPA module and the DDM.



VSWR PA FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR



• MCPA module to DDM connections



VSWR PA FAILURE

Remedial Action • Search the alarms for MCPA module orDDM.


• Inspect the wiring between the MCPA mod-ule and the DDM.

• Lock and Unlock the PA connected to theDDM to clear the alarm. For more informationon how to lock and unlock, refer to AccessNetwork OAM Commands (411-8111-512).



5.7.25 Equipment Malfunction on TRIPA PALLET (GAINCONTROL)

This alarm indicates that an internal gain control loop of the PA is not working properly.



GAIN CONTROL


• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR


Reason An internal gain control loop of the tri-PA is notworking properly.

Remedial Action Replace the TRM module connected to the tri-PA. If the problem persists, replace the tri-PA



GAIN CONTROL

module. Refer to theUMTS BTS Hardware Main-tenance Guides for further assistance with thisremedial action.



5.7.26 Equipment Malfunction on MCPA (GAIN CONTROL)

This alarm indicates that an internal gain control loop of the MCPA module is not workingproperly.



GAIN CONTROL


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity MAJOR





GAIN CONTROL





5.7.27 Equipment Malfunction on TX SPLITTER (TX SPLITTERNOT PRESENT)

This alarm indicates that the Tx Splitter module has been removed.



TX SPLITTER NOT PRESENT


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR

Impact on BTS operation The service is lost.

Reason • Tx Splitter has been removed online.

• Digital cable failure but TRM/iTRM and in-terco have been removed.



TX SPLITTER NOT PRESENT

• The wiring is failed between TRM/iTRM andTx Splitter.

• The hardware is failed.

Remedial Action • Inspect the connections from Tx Splitter.

• Insert the removed Tx Splitter. For more in-formation on replacement, refer to UMTSBTS Hardware Maintenance Guides

• Replace the Tx Splitter. For more informationon replacement, refer to UMTS BTS Hard-ware Maintenance Guides



5.7.28 Equipment Malfunction on DDM (INVALID DDM CABLING)

This alarm indicates that the BTS detected an inconsistency in the DDM digital wiring.

All the TRM/iTRM do not detect the same number of DDM.

This may happen for instance if DDM slot 1 is connected to interco connector DDM4.

Note: the BTS is not able to detect all erroneous digital wiring.



INVALID DDM CABLING


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM



Severity MAJOR




INVALID DDM CABLING


Remedial Action • Inspect the digital connection between DDMand interco module.

• Reset the BTS, once digital connection hasbeen corrected by a reset command on theOMC-B. For more information on reset, referto Access Network OAM Commands(411-8111-512). OR reset the BTS by con-necting to the TIL through a remote connec-tion. For more information on a reset throughthe TIL, refer to BTS TIL Tool(411-8111-518).



5.7.29 Equipment Malfunction on DDM (DDMRECONFIGURATION)

The alarm indicates that the DDM has lost its configuration.

This alarm is only detected for sites configured with Tower Masterhead Amplifiers (TMAs).This is probably due to an internal reset of the DDM. In particular, this may happen in someBTS 12020 and with some hardware releases of DDM, after a power on of a MCPA module.

On detection of the lost DDM configuration, the BTS automatically reconfigures the DDM.

DDM RECONFIGURATION


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM



Severity warning


Reason This alarm is only detected for a site configuredwith TMA. This is probably due to an internal re-set of the DDM. In particular, this may happen ina BTS 12020 with some hardware release of



DDM RECONFIGURATION

DDM after a "power on" of one MCPA module.

Remedial Action • No action is needed if the alarm occurs aftersite intervention.

• If this alarm is repeated many times on thesame DDM, replace the DDM. For more in-formation on replacement, refer to UMTSBTS Hardware Maintenance Guides



5.7.30 Equipment Malfunction on TX SPLITTER (INVALIDMANUFACTURER DATA)

This alarm indicates that the manufacturer data commissioned for the Tx Splitter is out ofrange and therefore is not used by BTS.


Note: The manufacturer data is introduced to manage a mix of TRM and iTRM within thesame BTS.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity minor



Remedial Action Call the next level of support



5.7.31 Equipment Malfunction on TRIPA (INVALIDMANUFACTURER DATA)

This alarm signifies that one or more Manufacturer's data for the board or passive componentis out of range and therefore cannot be read by the BTS.



• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity minor

Impact on BTS operation Default data is used instead.

Reason One or more Manufacturer's data for the board orpassive component is out of range.




5.7.32 Equipment Malfunction on MCPA (INVALIDMANUFACTURER DATA)

This alarm indicates that the manufacturer data commissioned for the MCPA module is out ofrange and therefore is not used by BTS.


Note: The manufacturer data is introduced to manage mix of TRM and iTRM within thesame BTS.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity minor






5.7.33 Equipment Malfunction on DDM (INVALIDMANUFACTURER DATA)

This alarm indicates that the manufacturer data commissioned for the DDM is out of range andtherefore is not used by the BTS.


Note: The manufacturer data is introduced to manage a mix of TRM and iTRM within thesame BTS.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM



Severity minor






5.7.34 Equipment Malfunction on TX SPLITTER (UNREADABLEMANUFACTURER DATA)

This alarm indicates that one or more data for the TRM/iTRM is not read.


The manufacturer data is not read.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity minor



Remedial Action • Check if there is a Equipment Malfunction onTX SPLITTER (TX SPLITTER-TRM LINK).


• If the alarm persists, reset the BTS.

• If the alarm persists, replace the Tx Splitter.




For more information on replacement, referto UMTS BTS Hardware MaintenanceGuides



5.7.35 Equipment Malfunction on TRIPA (UNREADABLEMANUFACTURER DATA)

One or more manufacturer data for the module cannot be read.



• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity minor

Impact on BTS operation Default data is used instead.

Reason One or more manufacturer's data for the modulecannot be read.




5.7.36 Equipment Malfunction on MCPA (BBPD FEEDBACKFAILURE)


BBPD FEEDBACK FAILURE


• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity MAJOR


Reason

Remedial Action



5.7.37 Equipment Malfunction on DDM (UNREADABLEMANUFACTURER DATA)

This alarm indicates that one or more manufacturer data for the DDM is not read.


The manufacturer data is not read.



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM



Severity minor



Remedial Action • Check if there is a Equipment Malfunction onDDM (DDM-TRM LINK).


• If the alarm persists, reset the BTS by a resetcommand on the OMC-B. For more informa-




tion on reset, refer to Access Network OAMCommands (411-8111-512). OR reset theBTS by connecting to the TIL through a re-mote connection. For more information on areset through the TIL, refer to BTS TIL Tool(411-8111-518).

• Replace the Tx Splitter. For more informationon replacement, refer to UMTS BTS Hard-ware Maintenance Guides



5.7.38 Equipment Malfunction on TRIPA PALLET (OUTPUTSPECTRUM OUTSIDE SPECIFICATION)

This alarm indicates that a given pallet has a poor output spectrum.





• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR


Reason This happens because a particular pallet has apoor output spectrum. This could be due to ahardware failure somewhere in the amplifierchain.




Remedial Action Replace the tri-PA module. If the problem per-sists, replace the TRM module connected to thistri-PA module. Refer to theUMTS BTS HardwareMaintenance Guides for further assistance withthis action.



5.7.39 Equipment Malfunction on TRIPA (DOWNLOADINGFAILURE)

This alarm is raised when the when the downloading of software to a tri-PA module has failed.



DOWNLOADING FAILURE


• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR


Reason The downloading of software to a tri-PA modulehas failed. This is because the tri-PA finds an in-correct checksum after the last line of code isdownloaded.



DOWNLOADING FAILURE

Remedial Action Perform the following actions

1. reset the TRM module

2. check to see that the digital link is correctlyconnected between the TRM and tri-PA mod-ules

3. if the problem has not cleared after two re-sets, replace the tri-PA module



5.7.40 Equipment Malfunction on TRIPA PALLET (BBPDFEEDBACK FAILURE)

This alarm indicates a loss of feedback between the TRM and tri-PA modules.





• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR


Reason This alarm can be caused by:

1. a failure of the BBPD device in the TRMmodule

2. failure or missing feedback cable between




TRM and tri-PA

3. a failure of the BBPD path in the tri-PA pallet

Remedial Action Perform the following actions:

1. check the feedback cable between the tri-PAand TRM modules

2. if the problem persists, replace the tri-PAmodule

3. if the problem persists, replace the TRMmodule. Refer to theUMTS BTS HardwareMaintenance Guides for further assistancewith this action.



5.7.41 Equipment Malfunction on DDM PAC (PA NOT PRESENT)


PA NOT PRESENT


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120

Object Class BTSEquipment/PassiveComponent

Equipment Type DDM PAC



Severity MAJOR


Reason

Remedial Action



5.7.42 Equipment Malfunction on OIM (OIM DC FAULT)


OIM DC FAULT


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120


Equipment Type OIM



Severity MAJOR


Reason

Remedial Action



5.7.43 Equipment Malfunction on MCPA (UNREADABLEMANUFACTURER DATA)

This alarm indicates that the data for the MCPA module are not read (I&C access failure forinstance).


The possible data are manufacturer data(s).



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity minor



Remedial Action • Check if there is a Equipment Malfunction onMCPA (PA-TRM LINK).


• If the alarm persists, reset the BTS.




• Replace the MCPA module. For more inform-ation on replacement, refer to UMTS BTSHardware Maintenance Guides



5.7.44 Equipment Malfunction on MCPA (GPSAMDOWNLOADING ERROR)




• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity MAJOR


Reason

Remedial Action



5.7.45 Equipment Malfunction on DDM (CONFIGURATION FILEINCONSISTENT WITH HARDWARE)




• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type DDM



Severity MAJOR


Reason

Remedial Action



5.7.46 Heating Or Ventilation Or Cooling System Problem onTRIPA PALLET (HIGH TEMPERATURE)

This alarm indicates that the first temperature threshold on the tri-PA module has beenreached.

HIGH TEMPERATURE


• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity minor

Impact on BTS operation No RF impact.

Reason The first temperature threshold on the tri-PAmodule has been reached.

Remedial Action Refer to theUMTS BTS Hardware MaintenanceGuides for further information.



5.7.47 Heating Or Ventilation Or Cooling System Problem onMCPA (HIGH TEMPERATURE)

The alarm indicates that the first threshold of temperature (85°C) has been reached on theMCPA module.

HIGH TEMPERATURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity minor



Remedial Action • Search for cooling system alarms for iDACS,SDACS, fans, ICU, or MCU in COOLINGSYSTEM ALARMS.


• Lock/unlock the mcpa object to clear thealarm. For more information, refer to AccessNetwork OAM commands (411-8111-512).



HIGH TEMPERATURE

• Check whether the external temperature ofthe BTS has reached or exceeded 85°c.

• If there is not an environmental problem andthe alarm persists, replace the MCPA mod-ule. For more information on replacement,refer to UMTS BTS Hardware MaintenanceGuides



5.7.48 Heating Or Ventilation Or Cooling System Problem onTRIPA PALLET (TEMPERATURE OVERLOAD)

This alarm indicates that the second temperature threshold on the tri-PA module has beenreached. The tri-PA has halted its operation.


The tri-PA has halted its operation. There is a service outage of oneor two carriers in one sector.



• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR

Impact on BTS operation The tri-PA has halted its operation. There is aservice outage of one or two carriers in one sec-tor.

Reason The second temperature threshold on the tri-PA




module has been reached. This could be due toa hot ambient temperature or a hardware failure.

Remedial Action • Search for fan (BTS 12010), or iDACS (BTS12020), or SDACS (Street BTS), or ICU (BTS12010 - 600 - 2), or MCU (BTS 1020) alarmsin COOLING SYSTEM ALARMS.


• Lock/unlock the tri-PA object to clear thealarm. For more information, refer to AccessNetwork OAM commands (411-8111-512).


• If there is no environmental problem, replacethe faulty tri-PA module. For more informa-tion on replacement, refer to UMTS BTSHardware Maintenance Guides



5.7.49 Heating Or Ventilation Or Cooling System Problem onMCPA (TEMPERATURE OVERLOAD)

A temperature sensor is located inside the MCPA module. Two thresholds are defined.

This alarm indicates that the second threshold of temperature (90°c) has been reached, so theMCPA module is stopped.





• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity MAJOR

Impact on BTS operation The MCPA module defence stops the transmis-




sion.



Reason • environmental problem: fan, iDACS, SDACS,ICU, or MCU in failure

• MCPA module hardware failure

Remedial Action • Search for fan (BTS 12010), or iDACS (BTS12020), or SDACS (Street BTS), or ICU (BTS12010 - 600 - 2), or MCU (BTS 1020) alarmsin COOLING SYSTEM ALARMS.


• Lock/unlock the mcpa object to clear thealarm. For more information, refer to AccessNetwork OAM commands (411-8111-512).


• If there is no environmental problem, replacethe faulty MCPA module. For more informa-tion on replacement, refer to UMTS BTSHardware Maintenance Guides



5.7.50 Input Device Error on OIM TRANSCEIVER (OIM SFPTRANSCEIVER TX FAULT)

OIM SFP TRANSCEIVER TX FAULT


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120


Equipment Type OIM TRANSCEIVER



Severity warning


Reason

Remedial Action



5.7.51 Input Output Device Error on OIM TRANSCEIVER (OIM SFPTRANSCEIVER TX FAULT)

OIM SFP TRANSCEIVER TX FAULT


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity warning


Reason

Remedial Action



5.7.52 Input Output Device Error on OIM TRANSCEIVER(MISSING OIM SFP TRANSCEIVER)


MISSING OIM SFP TRANSCEIVER


• BTS 12020-2

• BTS 18010

• BTS 18020

• dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.7.53 Power Problem on TRIPA PALLET (RF OUTPUTOVERLOAD)

This alarm indicates that the tri-PA has reached its RF output limit.

RF OUTPUT OVERLOAD


• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity minor

Impact on BTS operation Loss of capacity

Reason The tri-PA has reached its RF output limit.

Remedial Action • Replace the tri-PA module.

• If the alarm persists, replace the TRM.

For more information on replacement, refer tothe UMTS BTS Hardware Maintenance Guides.



5.7.54 Power Problem on MCPA (RF OUTPUT OVERLOAD)

The alarm indicates the MCPA module has reached its RF output limit.

RF OUTPUT OVERLOAD


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity minor

Impact on BTS operation Loss of capacity

Reason Power failure

Remedial Action • Replace the MCPA module. For more inform-ation on replacement, refer to UMTS BTSHardware Maintenance Guides

• If the alarm persists, replace the TRM. Formore information on replacement, refer toUMTS BTS Hardware Maintenance Guides



5.7.55 Power Problem on TRIPA PALLET (DC VOLTAGEREGULATION)

This alarm indicates a failure in the DC converter inside the tri-PA.





• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020





Severity MAJOR


Reason There is a failure in the DC converter inside thetri-PA.

Remedial Action Replace the affected tri-PA. Refer to theUMTSBTS Hardware Maintenance Guides for assist-




ance with this remedial action.



5.7.56 Power Problem on MCPA (DC VOLTAGE REGULATION)

The alarm indicates that the failure is in dc converter inside the MCPA module.


No impact



• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity MAJOR



Remedial Action • Check the dc alarms in POWER SYSTEMALARMS.





• Replace the MCPA module. For more inform-ation on replacement, refer to UMTS BTSHardware Maintenance Guides



5.7.57 Power Problem on MCPA (DC CONVERTER SHUTDOWN)

This alarm indicates that the dc/dc converter has shut down, so the MCPA module is stopped.





• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type MCPA



Severity MAJOR

Impact on BTS operation The MCPA module defence stops the transmis-sion.






Reason • energy failure

• MCPA module failure

Remedial Action • Search for faults on the energy system(SPCM, rectifiers, power distribution system)in POWER SYSTEM ALARMS.


• If there is no energy problem, replace thefaulty MCPA module. For more informationon replacement, refer to UMTS BTS Hard-ware Maintenance Guides



5.8 PCM ALARMS

The alarms detailed below are generated by the PCM.

• Communications Protocol Error on IMA LINK (IMA LINK FAILURE)

• Communications Protocol Error on PCM (PCM FAULT)

• Framing Error on TC LINK (LOSS OF CELL DELINEATION)

• Loss Of Signal on PCM (MISSING LINK)



5.8.1 Communications Protocol Error on IMA LINK (IMA LINKFAILURE)

This alarm indicates that one link of the IMA group is in failure and is therefore removed fromthe group.


Loss of communication on this IMA link

IMA LINK FAILURE


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class PCM

Equipment Type IMA LINK



Severity MAJOR

Impact on BTS operation Loss of communication on this IMA link




IMA LINK FAILURE

Remedial Action Check IMA configuration at the Access Net-works.



5.8.2 Communications Protocol Error on PCM (PCM FAULT)

The alarm indicates that the PCM failure is detected.

The failure is the consequence of one or a mix of the following faults:

• LOS: Loss of Signal

• AIS: Alarm Indication Signal

• LFA: Loss of Frame Alignment

• FE: Framing Error (E1 PCM only)

• CRC: bad Cyclic Redundancy Check for E1 PCM and T1 PCM links for UMTS1900

• RAI: Remote Alarm Indication


Loss of communication on this PCM.

PCM FAULT


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class PCM

Equipment Type PCM




PCM FAULT


Severity MAJOR

Impact on BTS operation Loss of communication on this PCM.


Remedial Action Check the PCM link.

If the problem persists, replace the PCM. Formore information on replacement, refer to UMTSBTS Hardware Maintenance Guides



5.8.3 Framing Error on TC LINK (LOSS OF CELL DELINEATION)

This alarm indicates that the external TC has been delineated several times during a certainperiod of time.

The ATM link with the Nortel UMTS RNC is not operational. At least one PCM is required.


The service is reduced according to PCM failed.

LOSS OF CELL DELINEATION


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class PCM

Equipment Type TC LINK


Probable Cause framingError

Severity MAJOR

Impact on BTS operation The service is reduced according to PCM failed.

Reason • ATM link degraded



LOSS OF CELL DELINEATION

• instable PCM clock

Remedial Action • Search for a Communications Protocol Erroron PCM (PCM FAULT)


• Check PCM configuration from BTS to NortelUMTS RNC.

• Check the ATM parameters on BTS and oneach node of the link to the Nortel UMTSRNC.

• Search for Nortel UMTS RNC alarms ortransport network and refer to them.

• Reset CCM/iCCM by a reset command onthe board object on the OMC-B. For more in-formation on reset, refer to Access NetworkOAM Commands (411-8111-512). OR resetthe CCM/iCCM by connecting to the TILthrough a remote connection. For more in-formation on a reset through the TIL, refer toBTS TIL Tool (411-8111-518).



5.8.4 Loss Of Signal on PCM (MISSING LINK)

This alarm indicates that the PCM cable is not connected to the passive iCCM


If the iCCM is passive: no immediate impact If the iCCM becomesactive: one or more PCMs are lost

MISSING LINK


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class PCM

Equipment Type PCM


Probable Cause lossOfSignal

Severity MAJOR

Impact on BTS operation • If the iCCM is passive: no immediate impact

• If the iCCM becomes active: one or morePCMs are lost




MISSING LINK

Remedial Action • Check if the PCM cable is correctly connec-ted to the passive iCCM.

• If the problem persists, change the iCCM.For more information on replacement, referto UMTS BTS Hardware MaintenanceGuides.



5.9 POWER SYSTEM ALARMS

The alarms detailed below are generated by the POWER SYSTEM.

• Equipment Malfunction on POWER DISTRIBUTION SYSTEM (COOLING SYSTEMBREAKER TRIPPED)

• Equipment Malfunction on SPCM (SPCM FAILED)

• Equipment Malfunction on LIGHTNING PROTECTION (LIGHTNING PROTECTORFAULT)

• Equipment Malfunction on AC BREAKERS (AC BREAKERS)

• Equipment Malfunction on TMA AND DC ALARM BOX (TMA DC DC)

• Equipment Malfunction on POWER DISTRIBUTION SYSTEM (THERMAL PROBE LINKOR MISSING RECTIFIER FILLER)

• Equipment Malfunction on RECTIFIER SYSTEM (ENERGY SYSTEM CONTROLLERFAILED)

• Equipment Malfunction on RECTIFIER SYSTEM (I2C ACCESS FAILURE)

• Equipment Malfunction on RECTIFIER SYSTEM (GPSAM-CCU LINK)

• Equipment Malfunction on RECTIFIER SYSTEM (DOWNLOADING FAILURE)

• Equipment Malfunction on RECTIFIER SYSTEM (MISSING LINK)

• Equipment Malfunction on POWER DISTRIBUTION SYSTEM (POWER SUPPLYFAILURE)

• Equipment Malfunction on POWER DISTRIBUTION SYSTEM (ALARM BATTERYMAJOR)

• Power Problem on RECTIFIER SYSTEM (DC VOLTAGE FAULT)

• Power Problem on POWER DISTRIBUTION SYSTEM (OVER AC MAINS)

• Power Problem on POWER DISTRIBUTION SYSTEM (UNDER AC MAINS)

• Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT)

• Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY BREAKER TRIPPED)

• Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY ON DISCHARGE)

• Power Problem on BATTERY CABINET (BATTERY POWER AC)

• Power Problem on BATTERY CABINET (BATTERY POWER DC)

• Power Problem on BATTERY CABINET (BATTERY SURGE PROTECTOR)

• Power Problem on IDACS (AC MAINS OUTSIDE LIMITS)

• Power Problem on POWER FILTER MODULE (POWER FILTER MODULE FAILED)

• Power Problem on POWER FILTER MODULE (DC FAILED)





5.9.1 Equipment Malfunction on POWER DISTRIBUTION SYSTEM(COOLING SYSTEM BREAKER TRIPPED)

This alarm indicates that the cooling system circuit breaker of the dc power system shelf isopen. The iDACS or the SDACS is always supplied by ac mains.


If a Power Problem on POWER DISTRIBUTION SYSTEM (ACMAIN VOLTAGE FAULT) appears, the iDACS or the SDACSpowers down.

COOLING SYSTEM BREAKER TRIPPED


• BTS 12010-1-700

• BTS 12020-1

Object Class PowerSystem

Equipment Type POWER DISTRIBUTION SYSTEM



Severity MAJOR

Impact on BTS operation If a Power Problem on POWER DISTRIBUTIONSYSTEM (AC MAIN VOLTAGE FAULT) ap-pears, the iDACS or the SDACS powers down.

Reason Cooling Unit circuit breaker

Remedial Action • Switch on, if necessary, the iDACS orSDACS circuit breaker on the dc power sys-tem shelf.

• If the alarm persists, replace the iDACS orSDACS circuit breaker. For more informationon how to replace the iDACS breaker, refer



COOLING SYSTEM BREAKER TRIPPED

to UMTS BTS Hardware MaintenanceGuides




5.9.2 Equipment Malfunction on SPCM (SPCM FAILED)

This alarm indicates that the SPCM is in the failed state. The red LED SPCM Fail is ON. It isno more possible to perform the detection of the alarms normally detected by the SPCM.


No impact

SPCM FAILED


• BTS 12010-1-700

• BTS 12020-1


Equipment Type SPCM



Severity MAJOR



Remedial Action If the red LED SPCM Fail is ON, replace the SP-CM. For more information on replacement, referto UMTS BTS Hardware Maintenance Guides



5.9.3 Equipment Malfunction on LIGHTNING PROTECTION(LIGHTNING PROTECTOR FAULT)

The alarm indicates that the lightning protector is failed.

LIGHTNING PROTECTOR FAULT


• BTS 6020

• BTS 12020-1

• BTS 12020-2

• BTS 18020


Equipment Type LIGHTNING PROTECTION



Severity minor


Reason Lightning protection failure

Remedial Action Replace the lightning protector. Call the nextlevel of support.



5.9.4 Equipment Malfunction on AC BREAKERS (AC BREAKERS)

This alarm indicates that the ac Breaker is tripped.


The cabinet is operating on its batteries for an BTS 12020. Cautionto the final discharging voltage.

AC BREAKERS


• BTS 12020-1

• BTS 12020-2

• BTS 18020


Equipment Type AC BREAKERS



Severity MAJOR

Impact on BTS operation The cabinet is operating on its batteries for anBTS 12020.

Caution to the final discharging voltage.


Remedial Action • Switch on the ac Breaker.

• If it still does not work, replace it. For moreinformation on how to replace the ac breaker,refer to UMTS BTS Hardware MaintenanceGuides






5.9.5 Equipment Malfunction on TMA AND DC ALARM BOX (TMADC DC)

This alarm indicates that One DCAlarmBox is in failure.

Note: the DCAlarmBox is used when mix TMA is used. One DCAlarmBox supply the powerto 6 TMA path.



TMA DC DC


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020


Equipment Type TMA AND DC ALARM BOX



Severity MAJOR





TMA DC DC

Remedial Action • Check connection and power supply of DCAl-armBox.

• Check DCAlarmBox.



5.9.6 Equipment Malfunction on POWER DISTRIBUTION SYSTEM(THERMAL PROBE LINK OR MISSING RECTIFIER FILLER)

This alarm indicates that the thermal probe is not present or disconnected or that a BTS hasdetected either one rectifier or one rectifier filler was not present in the rectifier shelf.

THERMAL PROBE LINK OR MISSING RECTIFIER FILLER


• BTS 12010-1-700

• BTS 12020-1





Severity minor

Impact on BTS operation The final discharging voltage is reduced.

Reason The thermal probe is disconnected or one recti-fier filler is missing

Remedial Action • Check that the thermal probe is present andconnected to the SPCM.

• OR Check that all slot in a rectifier shelf con-tain either a rectifier or a rectifier filler.

• If the alarms persists, replace the SPCM. Formore information on replacement, refer toUMTS BTS Hardware Maintenance Guides



5.9.7 Equipment Malfunction on RECTIFIER SYSTEM (ENERGYSYSTEM CONTROLLER FAILED)

This alarm indicates that the controller of the energy system is in failure.


Hardware Failure

ENERGY SYSTEM CONTROLLER FAILED


• BTS 18020





Severity MAJOR

Impact on BTS operation Hardware Failure

Reason The controller of the energy system is in failure.

Remedial Action Change the controller of the energy system. Formore information on how to replace a rectifier,refer to UMTS BTS Hardware MaintenanceGuides



5.9.8 Equipment Malfunction on RECTIFIER SYSTEM (I2CACCESS FAILURE)

This alarm is detected when I2C access failed to a rectifier or to DDU.


Hardware Failure

I2C ACCESS FAILURE


• BTS 18020





Severity MAJOR


Reason Detected when I2C access failed to a rectifier orto DDU

Remedial Action • Replace all the rectifiers. For more informa-tion on how to replace the rectifiers, refer toUMTS BTS Hardware Maintenance Guides

• If the problem persists, replace the CCU. Formore information on how to replace the CCU,refer to UMTS BTS Hardware MaintenanceGuides



5.9.9 Equipment Malfunction on RECTIFIER SYSTEM(GPSAM-CCU LINK)

This alarm indicates a disconnection between GPSAM and CCU.


Hardware Failure

GPSAM-CCU LINK


• BTS 18020





Severity MAJOR


Reason Disconnection between GPSAM and CCU

Remedial Action • Reset the CCM to confirm the fault

• Check if the link between the GPSAM (GPS1entry only) and the CCU is correct

• If the problem persists:

— change the CCU. For more informationon how to replace a CCU, refer to UMTSBTS Hardware Maintenance Guides

— change the CCM. For more informationon how to replace a CCM, refer to UMTSBTS Hardware Maintenance Guides





5.9.10 Equipment Malfunction on RECTIFIER SYSTEM(DOWNLOADING FAILURE)

This alarm is detected when downloading CCU has failed.


Hardware Failure

DOWNLOADING FAILURE


• BTS 18020





Severity MAJOR


Reason Detected when downloading CCU has failed

Remedial Action • Reset the CCM to confirm the fault

• Check if the link between the GPSAM andthe CCU is correct

• If the problem persists:

— Change the CCU. For more informationon how to replace a CCU, refer to UMTSBTS Hardware Maintenance Guides

— Change the CCM. For more informationon how to replace a CCM, refer to UMTSBTS Hardware Maintenance Guides





5.9.11 Equipment Malfunction on RECTIFIER SYSTEM (MISSINGLINK)

This alarm indicates that there is no connection either between CCU and CEATS cable orCCU and battery thermal probe. No end of fault is managed: alarm detected only at CCMstart-up.

MISSING LINK


• BTS 18020





Severity minor


Reason No connection either between CCU and CEATScable or CCU and battery thermal probe.

No end of fault is managed: alarm detected onlyat CCM start-up

Remedial Action • Check if the cable is correctly connected tothe CCU

• If the problem persists, change the CCU. Formore information on how to replace a CCU,refer to UMTS BTS Hardware MaintenanceGuides



5.9.12 Equipment Malfunction on POWER DISTRIBUTIONSYSTEM (POWER SUPPLY FAILURE)

DC voltage input to cooling system control module is outside the nominal range.


No immediate impact

POWER SUPPLY FAILURE






Severity MAJOR

Impact on BTS operation No immediate impact

Reason The DC voltage input to the cooling system con-trol module is outside the nominal range.

Remedial Action Check the input, DC breakers and cabling of theDC supply.



5.9.13 Equipment Malfunction on POWER DISTRIBUTIONSYSTEM (ALARM BATTERY MAJOR)


ALARM BATTERY MAJOR

BTS Type • dBTS 6110

• dBTS 6120





Severity MAJOR


Reason

Remedial Action



5.9.14 Power Problem on RECTIFIER SYSTEM (DC VOLTAGEFAULT)

This alarm indicates a direct current failure of one or more rectifiers. The concerned rectifier isnot clearly identified in the alarm.


No impact. The number of remaining rectifiers must be sufficient tosupply the BTS.

DC VOLTAGE FAULT


• BTS 12010-1-700

• BTS 12020-1

• BTS 12020-2

• BTS 18020





Severity MAJOR

Impact on BTS operation No impact.

The number of remaining rectifiers must be suffi-cient to supply the BTS.


Remedial Action • Replace the faulty rectifier which is locatedwith the following indications:

— power switch in the ON position



DC VOLTAGE FAULT

— green LED OFF

For more information on replacement, referto UMTS BTS Hardware MaintenanceGuides




5.9.15 Power Problem on POWER DISTRIBUTION SYSTEM (OVERAC MAINS)

This alarm indicates that an over voltage in the power supply.

One of the ac input voltage (among the 3 phases) of the ac power system is above a voltagelevel.

This is not a BTS failure.

OVER AC MAINS


• BTS 12010-1-700

• BTS 12020-1

• BTS 12020-2

• BTS 18020





Severity minor


Reason Power Distribution system failure




5.9.16 Power Problem on POWER DISTRIBUTION SYSTEM(UNDER AC MAINS)

This alarm indicates that a under voltage is in the power supply.

One of the ac input voltage (among the 3 phases) of the ac power system is below a voltagelevel.

This is not a BTS failure.

UNDER AC MAINS


• BTS 12010-1-700

• BTS 12020-1

• BTS 12020-2

• BTS 18020





Severity minor






5.9.17 Power Problem on POWER DISTRIBUTION SYSTEM (ACMAIN VOLTAGE FAULT)

This alarm indicates that no ac main is applied to the power system input.


All the rectifiers are shutdown by the hardware, then the cabinet isoperating on its batteries (internal or external) for BTS 12020 or anBTS 12010 - 700 with ac plinth. Caution to the final dischargingvoltage.

AC MAINS VOLTAGE FAULT


• BTS 12010-1-700

• BTS 12020-1

• BTS 12020-2

• BTS 18020





Severity MAJOR

Impact on BTS operation All the rectifiers are shutdown by the hardware,then the cabinet is operating on its batteries(internal or external) for BTS 12020 or an BTS12010 - 700 with ac plinth.

Caution to the final discharging voltage.

Reason ac main distribution failure

Remedial Action • Check that the customer circuit breaker is



AC MAINS VOLTAGE FAULT

ON.

• Check the customer power supply.



5.9.18 Power Problem on POWER DISTRIBUTION SYSTEM(BATTERY BREAKER TRIPPED)

This alarm indicates that the battery circuit breaker is in the OFF failed state.


If a Power Problem on POWER DISTRIBUTION SYSTEM (ACMAIN VOLTAGE FAULT) appears, the cabinet powers down.

BATTERY BREAKER TRIPPED


• BTS 12010-1-700

• BTS 12020-1

• BTS 12020-2

• BTS 18020





Severity MAJOR

Impact on BTS operation If an Power Problem on POWER DISTRIBU-TION SYSTEM (AC MAIN VOLTAGE FAULT)appears, the cabinet powers down.

Reason Battery circuit breaker

Remedial Action • If necessary, switch on the battery circuitbreaker (on the dc power system shelf).

• If the alarm persists, replace the battery cir-cuit breaker. For more information on how toreplace the ac breaker of the external bat-tery, refer to UMTS BTS Hardware Mainten-



BATTERY BREAKER TRIPPED

ance Guides




5.9.19 Power Problem on POWER DISTRIBUTION SYSTEM(BATTERY ON DISCHARGE)


BATTERY ON DISCHARGE


• BTS 12010-1-700

• BTS 12020-1

• BTS 12020-2

• BTS 18020





Severity MAJOR


Reason

Remedial Action



5.9.20 Power Problem on BATTERY CABINET (BATTERY POWERAC)

This alarm indicates a failure in the ac power supply of the battery: the ac Breaker is off.


The heating and ventilation system of the external battery cabinet isout of service.

BATTERY POWER AC

BTS Type • BTS 12010-1-700

• BTS 12020-1

• BTS 12020-2

• BTS 18020





Severity MAJOR

Impact on BTS operation The heating and ventilation system of the extern-al battery cabinet is out of service.


Remedial Action • Check the position of the ac Breaker.

• Replace the ac Breaker if necessary. Formore information on replacement, refer toUMTS BTS Hardware Maintenance Guides



5.9.21 Power Problem on BATTERY CABINET (BATTERY POWERDC)

This alarm indicates a failure in the dc power supply of the battery cabinet. This alarm isdetected by the GPSAM.


It is no more possible to use the external battery cabinet. Theintervention on the site must be immediate because there is a riskof loss of site.

BATTERY POWER DC

BTS Type • BTS 12010-1-700

• BTS 12020-1

• BTS 12020-2

• BTS 18020





Severity MAJOR

Impact on BTS operation It is no more possible to use the external batterycabinet.

The intervention on the site must be immediatebecause there is a risk of loss of site.


Remedial Action • Check the state of the dc breaker of the bat-tery cabinet in the I position. If not, switch it inthis position.



BATTERY POWER DC

• Else, replace the dc breaker of the batterycabinet. For more information on replace-ment, refer to UMTS BTS Hardware Mainten-ance Guides



5.9.22 Power Problem on BATTERY CABINET (BATTERY SURGEPROTECTOR)

The battery surge protector or lightning protector is tripped.

BATTERY SURGE PROTECTOR

BTS Type • BTS 12010-1-700

• BTS 12020-1

• BTS 12020-2

• BTS 18020





Severity minor


Reason Faulty surge protector

Remedial Action Replace the surge protector of the external bat-tery cabinet. For more information on replace-ment, refer to UMTS BTS Hardware Mainten-ance Guides



5.9.23 Power Problem on IDACS (AC MAINS OUTSIDE LIMITS)

This alarm indicates that the ac mains is out of range.

The iDACS or SDACS is not faulty but there are some impacts. The iDACS or SDACS controlboard does the following:

• switches off the rectifier.

• switches to BTS internal dc supply: thus it reduces the dc availability for battery charging(only BTS 12020).

• disables the supply of the heaters.

• inhibits the heaters.


No impact

AC MAINS OUTSIDE LIMITS


• BTS 12020-1





Severity MAJOR



Remedial Action • Search for another fault on ac power Distri-bution System: Power Problem on POWERDISTRIBUTION SYSTEM (AC MAINVOLTAGE FAULT) Equipment Malfunctionon AC BREAKERS (AC BREAKERS)



AC MAINS OUTSIDE LIMITS


• If there is not fault, call the next level of sup-port.



5.9.24 Power Problem on POWER FILTER MODULE (POWERFILTER MODULE FAILED)

The BTS cabinet contains a maximum of four PFMs. The concerned PFM is not clearlyidentified in the alarm. The red LED on the front panel of the concerned PFM is ON.

This alarm indicates a failure in the Power Filter Module.

POWER FILTER MODULE FAILED

BTS Type • BTS 12010-1-700

• BTS 12010-1-600


Equipment Type POWER FILTER MODULE



Severity minor



Remedial Action • If the alarm appears alone, replace the PFM.For more information on replacement, referto UMTS BTS Hardware MaintenanceGuides

• If the alarm appears in conjunction with thePower Problem on POWER FILTER MOD-ULE (DC FAILED).




5.9.25 Power Problem on POWER FILTER MODULE (DC FAILED)

The BTS cabinet contains a maximum of four PFMs. The concerned PFM is not clearlyidentified in the alarm. The red and green LEDs on the front panel of the concerned PFM areOFF.

This alarm indicates that the external dc power is out of range in the PFM.


No impact

DC FAILED

BTS Type • BTS 12010-1-700

• BTS 12010-1-600


Equipment Type POWER FILTER MODULE



Severity MAJOR



Remedial Action • Check that the dc breaker of the PFM on theBIP in ON.

• Replace the PFM. For more information onreplacement, refer to UMTS BTS HardwareMaintenance Guides



5.10 SITE LAN ALARMS

The alarms detailed below are generated by the SITE LAN.

• Configuration Or Customization Error on OEM DEVICE (INVALID OEM SOURCE IPADDRESS)

• Configuration Or Customization Error on OEM DEVICE (INVALID OEM DESTINATION IPADDRESS)



5.10.1 Configuration Or Customization Error on OEM DEVICE(INVALID OEM SOURCE IP ADDRESS)

This alarm indicates that an ARP request received on a LAN interface contains a protocoladdress source different from any of the addresses assigned to the OEM devices and from0.0.0.0.

INVALID OEM SOURCE IP ADDRESS


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class SiteLan

Equipment Type OEM DEVICE



Severity warning

Impact on BTS operation The siteLAN OEM device will not be accessible



• security breach

Remedial Action • Check the OMC-B configuration on thesiteLAN object.

• Check commissioning of the OEM (source IPaddress).





5.10.2 Configuration Or Customization Error on OEM DEVICE(INVALID OEM DESTINATION IP ADDRESS)

This alarm indicates that an Address Resolution Protocol (ARP) request received on LANinterface contains a protocol address target different from N1 (BTS own address) and from oneof the addresses assigned to OEM devices.

INVALID OEM DESTINATION IP ADDRESS


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class SiteLan

Equipment Type OEM DEVICE



Severity warning

Impact on BTS operation The siteLAN OEM device will not be accessible



Remedial Action • Check the OMC-B configuration on thesiteLAN object.

• Check commissioning of the OEM (IP ad-dress of the BTS or IP address of the otherOEM).





5.11 VCC ALARMS

The alarms detailed below are generated by the VCC.

• Degraded Signal on VCC (AAL2 EXTERNAL CELL LOST)

• Degraded Signal on VCC (AAL2 INTERNAL CELL LOST)

• Queue Size Exceeded on VCC (AAL2 OVERFLOW)

• Remote Node Transmission Error on VCC (F5 ALARM INDICATION SIGNAL)



5.11.1 Degraded Signal on VCC (AAL2 EXTERNAL CELL LOST)

The alarms detailed in the following text are the alarms by the VCC software.

AAL2 EXTERNAL CELL LOST


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class VCC

Equipment Type VCC


Probable Cause degradedSignal

Severity warning


Reason The ATM link is degraded.

Remedial Action • Check AAL2 configuration on both NortelUMTS RNC and Nortel UMTS BTS.

• If the problem is transient, it can come from asoftware problem, call the next level of sup-port.

• Otherwise, reset the CCM/iCCM by a resetcommand on the board object on the OMC-B. For more information on reset, refer to Ac-cess Network OAM Commands(411-8111-512). OR reset the CCM/iCCM by



AAL2 EXTERNAL CELL LOST

connecting to the TIL through a remote con-nection. For more information on a resetthrough the TIL, refer to BTS TIL Tool(411-8111-518).




5.11.2 Degraded Signal on VCC (AAL2 INTERNAL CELL LOST)

This alarm indicates that the number of incorrect AAL2 cells coming from the CEM/iCEM toNortel UMTS RNC is too high.

AAL2 INTERNAL CELL LOST


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class VCC

Equipment Type VCC


Probable Cause degradedSignal

Severity warning


Reason The ATM link is degraded.

Remedial Action • Check AAL2 configuration on both NortelUMTS RNC and Nortel UMTS BTS.


• Otherwise, reset the CCM/iCCM by a resetcommand on the board object on the OMC-B, for more information refer to Access Net-work OAM Commands (411-8111-512). Or



AAL2 INTERNAL CELL LOST

reset the CCM/iCCM by connecting to theTIL through the remote connection. For moreinformation on a reset through the TIL, referto BTS TIL Tool (411-8111-518).




5.11.3 Queue Size Exceeded on VCC (AAL2 OVERFLOW)

This alarm indicates that the number of AAL2 cells discarded due to overflow is too high.


The AAL2 link is degraded.

AAL2 OVERFLOW


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class VCC

Equipment Type VCC


Probable Cause queueSizeExceeded

Severity MAJOR

Impact on BTS operation The AAL2 link is degraded.

Reason Configuration error in the ATM Networks, BTS orRNC

Remedial Action • Check AAL2 configuration on both RNC andBTS (in particular, the PCR and SCR).



AAL2 OVERFLOW


• Otherwise, reset the CCM/iCCM by a resetcommand on the board object on the OMC-B. For more information on reset, refer to Ac-cess Network OAM Commands(411-8111-512). OR reset the CCM/iCCM byconnecting to the TIL through a remote con-nection. For more information on a resetthrough the TIL, refer to BTS TIL Tool(411-8111-518).




5.11.4 Remote Node Transmission Error on VCC (F5 ALARMINDICATION SIGNAL)

This alarm indicates that a neighboring node has signaled to the BTS an upstream connectivityfailure.


The service supported by this VCC is lost

F5 ALARM INDICATION SIGNAL


• BTS 6010

• BTS 6020

• BTS 12010-1-700

• BTS 12020-1

• BTS 12010-1-600

• BTS 12010-2

• BTS 12020-2

• BTS 18010

• BTS 18020

Object Class VCC

Equipment Type VCC


Probable Cause remoteNodeTransmissionError

Severity MAJOR

Impact on BTS operation The service supported by this VCC is lost

Reason ATM link is cut.



F5 ALARM INDICATION SIGNAL

Remedial Action Check for any failure in the ATM Networks



5.12 OAM ALARMS

The alarms detailed below are generated by the OAM.

• Communications Protocol Error on BTSEquipment (CONFIG REPORT DECODINGFAILED): OAM_27

• Communications Subsystem Failure on BTSEquipment (LOSS OF SUPERVISION):OAM_17

• Communications Subsystem Failure on dynamicDATA[ranManagedObject](CONNECTION FAILED TO RETRIEVE MEASUREMENT FILES): OAM_52

• Configuration Or Customization Error on BTSEquipment (SUPERVISION INHIBITED BYOPERATOR): OAM_16

• Corrupt Data on BTSEquipmentMIB (MIB INCONSISTENT): OAM_10

• Corrupt Data on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILEDECODING FAILED): OAM_50

• Corrupt Data on BTSEquipmentMIB (MIB NOT BUILT): OAM_8

• File Error on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILE DID NOTARRIVE): OAM_51

• Software Environment Problem on BTSEquipment (SOFTWARE ACTIVATION FAILED):OAM_1

• Software Environment Problem on BTSEquipment (UNKNOWN SOFTWARE VERSION):OAM_3

• Threshold Crossed on dynamicDATA[ranManagedObject] (THRESHOLD OVERCROSSON BTS COUNTER): OAM_46

• Underlying Resource Unavailable on AAl2Bearer (STATE CHANGE TO UNLOCKEDDISABLED FAILED): OAM_25

• Underlying Resource Unavailable on dynamicDATA[BTS or RNC] (HARDWAREEXTRACTION): OAM_54

• Unspecified Reason on dynamicDATA[BTS or RNC] (HARDWARE INSERTION): OAM_55

• Version Mismatch on BTSEquipment (INCOHERENT RUNNING SOFTWARE VERSION):OAM_11

• Version Mismatch on BTSEquipment (SYSTEM RELEASE INCONSISTENT): OAM_12



5.12.1 Communications Protocol Error on BTSEquipment(CONFIG REPORT DECODING FAILED): OAM_27

This alarm indicates that the configuration report generated when connecting to the BTS, couldnot be decoded.


The BTS is not managed by the OMC-B

CONFIG REPORT DECODING FAILED

RAN managed object BTSEquipment

Equipment Type N/A



Severity CRITICAL

Impact on BTS operation The mibState parameter (BTSEquipmentMIB ob-ject) is set to not built.

Reason Online SET and CREATE commands are notsupported.

Remedial Action Launch a Build on the BTS. For more informa-tion, refer to Access Network OAM Commands(411-8111-512).



5.12.2 Communications Subsystem Failure on BTSEquipment(LOSS OF SUPERVISION): OAM_17

This alarm indicates that there is a loss of communication with the BTS. The loss ofcommunication can be due to several events like a restart of the BTS, a failed link, etc.

This alarm is raised:

• after the OAM-BTS link is unlocked by operator,

• when OAM-BTS link is seen faulty (detected by OAM Link surveillance),

• at reception of the message CONNECT_REQUEST coming from the BTS.

This alarm is cleared at the reception of the message NE_IS_READY coming from the BTS.

It is possible to have consequently 2 alarms LOSS OF SUPERVISION. For example, after aOAM-BTS link unlocked, a first alarm is raised. This alarm will remain until theCONNECT_REQUEST is received by the OAM. At this time, this alarm is cleared and asecond one is raised. This second alarm will be cleared when the NE_IS_READY message isreceived.

The 2 alarms are never visible together in the GUI.


The capacity is lost.

LOSS OF SUPERVISION


Equipment Type N/A


Probable Cause communicationsSubsystemFailure

Severity CRITICAL

Impact on BTS operation The BTS Equipment supervision is lost.

Reason The protocol between the OMC-B and the BTS isunavailable.



LOSS OF SUPERVISION

Remedial Action • If the BTS is being restarted, wait for the re-start to complete.

• Check the link between the BTS and theOMC-B.




5.12.3 Communications Subsystem Failure ondynamicDATA[ranManagedObject] (CONNECTION FAILED TORETRIEVE MEASUREMENT FILES): OAM_52

This alarm is generated in case of inability of Performance server to retrieve the Measurementfiles. This alarm is not an indication of connection status with the NE. This alarm is generatedwhen the NE is down, the link is down or in case of bad useridpassword. This alarm is raisedonce for the same condition.


The BTS is not operational.

CONNECTION FAILED TO RETRIEVE MEASUREMENT FILES

RAN managed object dynamicDATA[ranManagedObject]

Equipment Type N/A


Probable Cause communicationsSubsystemFailure

Severity MAJOR

Impact on BTS operation Loss of connection: dynam-icDATA[connectionErrorOrLoginFailure]

Reason Could not establish connection to retrieve Meas-urement files rootCause: dynamicData[FTSError]

Remedial Action Consult next level of support



5.12.4 Configuration Or Customization Error on BTSEquipment(SUPERVISION INHIBITED BY OPERATOR): OAM_16

This alarm indicates that the OAMLinkAdministrativeState has been locked by an operator inorder to stop communicating with a Network Equipment (in this case, the BTS). The parameterunknownStatus is automatically set to true.


The BTS Equipment supervision is lost.

SUPERVISION INHIBITED BY OPERATOR


Equipment Type N/A



Severity warning

Impact on BTS operation The BTS Equipment supervision is inhibited.

Reason The OAMLinkAdministrativeState parameter(BTSEquipment object) is equal to locked.

Remedial Action • Find out why the OAMLinkAdministrat-iveState was locked in the first place.

• Set the OAMLinkAdministrativeState para-meter (BTSEquipment object) to unlocked.For more information, refer to Access Net-work OAM Commands (411-8111-512).



5.12.5 Corrupt Data on BTSEquipmentMIB (MIB INCONSISTENT):OAM_10

This alarm indicates that we have a configuration report which is inconsistent with the dataavailable at the OMC-B.



MIB INCONSISTENT

RAN managed object BTSEquipmentMIB

Equipment Type N/A


Probable Cause corruptData

Severity CRITICAL

Impact on BTS operation The BTS is not operational.

Reason • software failure

• The MIB file is present, but invalid.

Remedial Action • The BTS will report another alarm to specifywhich kind of test failed during configuration,so check these alarms to find the root cause.

• Rebuild the BTS. For more information onthe build command, refer to Access NetworkOAM Commands (411-8111-512).



5.12.6 Corrupt Data on dynamicDATA[ranManagedObject] (BTSMEASUREMENT FILE DECODING FAILED): OAM_50

This alarm indicates that the measurement files retrieved are corrupted or have a wrongformat. This alarm is raised once for the same condition.


File not arrived [late file or lost file]:dynamicDATA[MissingFileName]

BTS MEASUREMENT FILE DECODING FAILED


Equipment Type N/A



Severity MAJOR

Impact on BTS operation Bad data file: dynamicDATA[corruptedFileName]

Reason Measurement file decoding failed




5.12.7 Corrupt Data on BTSEquipmentMIB (MIB NOT BUILT):OAM_8

This alarm indicates that we have a configuration report with the parameter mibState(BTSEquipementMIB object) equal to not built.

MIB NOT BUILT

RAN managed object BTSEquipmentMIB

Equipment Type N/A



Severity CRITICAL


Reason • invalid MIB file

• unavailable MIB file

Remedial Action • Rebuild the BTS. For more information onthe build command, refer to Access NetworkOAM Commands (411-8111-512).

• Check the parameters. For more informationon the parameters, refer to Access NetworkOAM Commands (411-8111-512).



5.12.8 File Error on dynamicDATA[ranManagedObject] (BTSMEASUREMENT FILE DID NOT ARRIVE): OAM_51

This alarm indicates that the measurement files did not arrived in the expected time interval.This alarm is raised once for the same condition.


Loss of connection: dynamicDATA[connectionErrorOrLoginFailure]

BTS MEASUREMENT FILE DID NOT ARRIVE


Equipment Type N/A


Probable Cause fileError

Severity MAJOR

Impact on BTS operation File not arrived [late file or lost file]: dynam-icDATA[MissingFileName]

Reason Measurement file missing rootCause dynam-icData[FTSError]




5.12.9 Software Environment Problem on BTSEquipment(SOFTWARE ACTIVATION FAILED): OAM_1

This alarm appears when the operator activates a new software release and that the softwarerelease of the BTS is different from the requested release.



SOFTWARE ACTIVATION FAILED


Equipment Type N/A


Probable Cause sfwrEnvironmentProblem

Severity CRITICAL

Impact on BTS operation The BTS restarts an unexpected software re-lease.

Reason The BTS could not activate the software releasethat the OMC-B requested.

Remedial Action • Check the software release at the OMC-B.

• Restart the download of the software releaseand activate it on the BTS.



5.12.10 Software Environment Problem on BTSEquipment(UNKNOWN SOFTWARE VERSION): OAM_3

This alarm indicates that the software release is unknown by the OMC-B.

The runningSoftwareVersion parameter (BTSEquipmentSoftware object) received during theconnection phase has not been found in the Software Repository Server (SRS).


Threshold overcross on counter dynamicDATA[counterName]

UNKNOWN SOFTWARE VERSION


Equipment Type N/A


Probable Cause sfwrEnvironmentProblem

Severity CRITICAL

Impact on BTS operation The BTS is not managed by the OMC-B

Reason • The software release is not available on theSRS.

• The BTS software release is higher than theOMC-B's.

Remedial Action Download the correct release to the SRS.



5.12.11 Threshold Crossed on dynamicDATA[ranManagedObject](THRESHOLD OVERCROSS ON BTS COUNTER): OAM_46

Engineering teams associate threshold rules and conditions to counters to monitor the overallhealth of the network in almost real time. Upon violation of these conditions the authorizedusers shall be notified through email, paging, or alarms of the degradation of the performanceof the network and their root causes. These thresholds are checked on the fly when receivingobservation records coming from RNC or BTS.


Bad data file: dynamicDATA[corruptedFileName]

THRESHOLD OVERCROSS ON BTS COUNTER


Equipment Type N/A


Probable Cause thresholdCrossed

Severity CRITICAL

Impact on BTS operation Threshold overcross on counter dynam-icDATA[counterName]

Reason • Flooded alarm:

— dynamicDATA[yesNo]

— dynamicDATA[locationID]

• Counter name:

— dynamicDATA[counterName]

• Counter value:

— dynamicDATA [CounterValue]

• Threshold value:

— dynamicDATA[ThresholdValue]



THRESHOLD OVERCROSS ON BTS COUNTER

• Threshold Reference Period (min):

— dynamicDATA[ThresholdReferencePeriod]

• obsDuration (min):

— dynamicDATA[ObsDuration]




5.12.12 Underlying Resource Unavailable on AAl2Bearer (STATECHANGE TO UNLOCKED DISABLED FAILED): OAM_25

This alarm indicates that the operationalState parameter (Aal2Bearer object) is set todisabled and the availablityStatus parameter (Aal2Bearer object) is set to failed.


The mibState parameter (BTSEquipmentMIB object) is set to notbuilt.

STATE CHANGE TO UNLOCKED DISABLED FAILED

RAN managed object AAl2Bearer

Equipment Type N/A


Probable Cause underlyingResourceUnavailable

Severity MAJOR

Impact on BTS operation The capacity is lost.

Reason One Aal2Bearer is unavailable.

Remedial Action Check and update the VCC linked to the faultyAal2Bearer.



5.12.13 Underlying Resource Unavailable on dynamicDATA[BTSor RNC] (HARDWARE EXTRACTION): OAM_54

This alarm indicates that a board or a passive component has been extracted from the NodeBshelf.

HARDWARE EXTRACTION

RAN managed object dynamicDATA[BTS or RNC]

Equipment Type N/A

Event Type

Probable Cause underlyingResourceUnavailable

Severity warning

Impact on BTS operation Loss of service or capacity

Reason Component has been manually extracted

Remedial Action Ensure manual extraction was expected



5.12.14 Unspecified Reason on dynamicDATA[BTS or RNC](HARDWARE INSERTION): OAM_55

This alarm indicates that a board or a passive component has been inserted on the NodeBshelf.

HARDWARE INSERTION

RAN managed object dynamicDATA[BTS or RNC]

Equipment Type N/A

Event Type

Probable Cause unspecifiedReason

Severity warning

Impact on BTS operation More service or capacity available

Reason Component has been manually inserted

Remedial Action Ensure manual insertion was expected



5.12.15 Version Mismatch on BTSEquipment (INCOHERENTRUNNING SOFTWARE VERSION): OAM_11

This alarm indicates that the automatic upgrade failed.


The BTS is not managed by the OMC-B.

INCOHERENT RUNNING SOFTWARE VERSION


Equipment Type N/A

Event Type operator

Probable Cause versionMismatch

Severity MAJOR


Reason Automatic upgrade failed.

Remedial Action • Check the software version at the OMC-B.

• Restart the upgrade of the BTS manually.For more information on software upgraderefer to BTS TIL Tool (411-8111-518).

• Check the BTS hardware contents to be surethat the software supports all hardwarepresent in the BTS. For more information onhardware checks, refer to BTS TIL Tool(411-8111-518).



5.12.16 Version Mismatch on BTSEquipment (SYSTEM RELEASEINCONSISTENT): OAM_12

This alarm indicates that the provisionnedSystemRelease parameter (BTSEquipment object)is different from the SystemRelease parameter (BTSEquipment object) in the configurationreport.

SYSTEM RELEASE INCONSISTENT


Equipment Type N/A


Probable Cause versionMismatch

Severity MAJOR

Impact on BTS operation The BTS is not managed by the OMC-B.

Reason Release failure

Remedial Action Load the correct version with the TIL. For moreinformation on the load command refer to BTSTIL Tool (411-8111-518).



Wireless Service Provider SolutionsUMTSFault ManagementUMTS BTS Fault Analysis

To order documentation from Nortel Wireless Knowledge Services from all countries except Noth America, contact:Phone number: (1) (615) 432-4848

To order documentation from Nortel Wireless Knowledge Services from North America, contact:Phone number: (1) (877) 662-5669 [Option 4] or (1) (919) 997-8015

To report a problem in this publication from all countries except North America, contact:NortelDocumentation DepartmentParc d'Activité de Magny-ChâteaufortChâteaufort78928 Yvelines Cedex 9FranceFax number: (33) (1) 39-44-50-29

To report a problem in this publication from North America, contact:NortelGlobal Knowledge Services2221 Lakeside BoulevardRichardson TX 75082USAPhone number: (1) (800) 466-7838 or (1) (972) 684-5935

To provide feedback or report a problem in this document, go towww.nortel.com/documentfeedback

Copyright © 2004-2006 Nortel Networks, All Rights Reserved

NORTEL CONFIDENTIAL

The information contained in this document is the property of Nortel. Except as specifically authorized in writing by Nortel, theholder of this document shall keep the information contained herein confidential and shall protect same in whole or in part fromdisclosure and dissemination to third parties and use same for evaluation, operation and maintenance purposes only.

The content of this document is provided for information purposes only and is subject to modification. It does not constitute anyrepresentation or warranty from Nortel as to the content or accuracy of the information contained herein, including but notlimited to the suitability and performances of the product or its intended application.

This is the Way. This is Nortel, Nortel, the Nortel logo, and the Globemark are trademarks of Nortel. All other trademarks arethe property of their owners.

Document number: 411-8111-556Document issue: 02.08/ENDocument status: PreliminaryProduct Release: UMTS V5.0Date: November 2006

Originated in France

www.nortel.com/documentfeedback

Date post:	02-Jan-2016
Category:	Documents
Upload:	rookie2
View:	187 times
Download:	16 times

UMTS BTS Fault Analysis

Documents