Date post: | 21-Jan-2018 |
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Technology |
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Information Technology
Charlie Stevenson
IT Manager
I.T. DEPARTMENT What’s the IT department at IMS do? Who does it serve? Who helps out?
Responsibilities • Technical Support • Reliability • Projects • Budget • Policies • Procedures • Compliance • Strategic planning
• Sound • Phones • Data storage • Imaging • Network • Security • Internet • Office automation
People I Serve • Board of directors • Founders • Guests • Staff • Teachers • Volunteers • Customers (aka Yogis )
Outside Help & Services Eric Woudenberg – Dharma Seed
Geof Karlson – Yogi Enhanced System (YES)
Mark Pirani – Electrician
•Expert Laser Services (copiers) •Charter Business (voice & Internet) •Rapid7 (Nexpose) •Gravity Switch (website) •Prevco Audio (sound systems)
•CCB Nonprofits (software) •Citrix (XenServer) •Orange Oil (air conditioners) •Dell (servers) •Provantage (equipment)
Over 60 vendor/service providers including:
WHAT YOU SEE The visible and tangible aspects of IMS IT
What you see: stuff • Laptop & desktop computers, iPads, etc • Copiers, fax machines, scanners, printers, labelers • Credit card readers • Hearing devices, microphones, amplifiers, recording
equipment • Cameras, televisions, CD/DVD players, projectors • Conference phones, desktop phones, cell phones,
helpdesk “red” phones, etc
What you see: website
WHAT YOU DON’T SEE The invisible and/or intangible aspects of IMS IT
What You Don’t See
• Astounding layers of complexity
• Vast array of hardware, software and technical standards & protocols to study and master
• Anticipating obsolescence/adoption of new technologies – rate of technological innovation leading to dramatically short
lifespan of assets and investments in hardware, software, web presence, data formats, storage resources, etc
What you don’t see: website
TIP OF THE ICEBERG How much are we talking about here?
• 15 wireless access points • 2 VPN firewall routers • 2 network mp3 recorders • 4 fiber media converters • 2 air conditioners • 9 microphones, 3 amplifiers, 3
equalizers, 2 FM assisted listening, UHF dual wireless mics
• 2 phone and voicemail systems • 2 photo copiers
• Fax machines, digital cameras, video recorder, etc..
• 23 telephone lines • 2 locked fireproof storage boxes • Phones: 6 cell, 2 conference, 7
emergency, 40 system, 2 helpdesk “red” phones
• 1 SmartTV
By the numbers
By the numbers • 6 external drives, 2 network attached storage
(NAS), 2 storage area networks (SAN) • 37 desktop and laptop computers • 20 servers • 48 displays • 25 network switches • 26 print devices • 39 battery backups • ~11 different operating systems • ~15 programming languages • ~100 username and passwords for internal
systems, vendor websites, etc • Central anti-virus & software management for
all servers and computers • ~26,500 lines of code for online registration
and donation etc • ~300,000 lines of code under the hood in
YES • Death by acronym:
– DNS, DHCP, LDAP/AD, DFS, HTTPS, MySQL, MS SQL, Subversion, SSH, SAMBA, iSCSI, VLAN, NTP, GPO, MSI, VNC, WSUS, ODBC, IIS, SMTP, POP3, IMAP, ARP, WPA2
• Myriad cyber threat vectors monitored with Nexpose etc
PICTURE IT My eyes just glazed over can you show me a picture?
Physical Inventory *
Ent
ire in
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Can you help me visualize IMS IT from another angle?
VISUALIZE IT
Questions?