Date post: | 14-Jan-2017 |
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Recruiting & HR |
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JohnRicciardiVPTalentSolutions,EREMedia
UndertheHoodofTalentAcquisitionWhat’shappeningwithSpeed/Cost/Productivity
EREMediaataGlance20YearoldcompanyProvidinginformationtohelpcompaniesacquireandmanagetalent
Articles,Webinars,Conferences&Products3Brands
ERE–CorporateRecruiting&TALeadershipSourceCon–Sourcing/TalentAttractionTLNT–TalentManagement
Today’sagenda
• Introduction• HiringManagersthinkwe’regettingworse
• TheBigDisconnect• Educate&Influence• Conclusion• Q&A
Yourmostunhappycustomersareyourgreatestsourceoflearning.
BillGates
EREStateofTalentAcquisitionSurvey
Volume
3,500+responses(2015/16)
Titles
8%Chief/SVP25%Headof
TA24%Mgr/Dir18%Desk
Tenure
41%10+years
21%<2years
One Person inthesurveyclaimingtobea
One person Recruitment Departmentinacompanyemployingmore
than100,000people
Twocompanieshave50 RECRUITERS
Butonly1,000–5,000workers
Twocompanieshave 50 RECRUITERS
Butonly1,000–5,000workers25% of Financial Services firms have over 50 recruiters. That’s a higher percentage than any other
industry.
2016StateofTalentAcquisition3ThingsWeLearned
Hiring Managers think we’re getting worseCompanies aren’t using data to drive decisionsToo much time spent on backfills
TATeamgradesbytheHiringManager
2014 2015 20160
1
2
3
4
5
2.4 2.31.9
Source:StateofTalentAcquisitionSurvey,EREMedia
HiringManagersthinktheyrecruitbetterthanYOU!
RATE THE QUALITY OF CANDIDATES
Candidates They Find 4.7
Employee Referrals 4.6
Candidates You Bring Them 3.6Candidates Who Apply
(career site, job boards, etc.) 3.5
Source:StateofTalentAcquisitionSurvey,EREMedia
Hiring managers who graded their Talent Acquisition team with an A!
0%
Source:StateofTalentAcquisitionSurvey,EREMedia
I want to start with a story
...therecruiters’emaileverything.
...theydon'ttakethetimetocommunicateandcollaboratewiththehiringmanager-sotheyhavenoleveragewhenitcomestomanagingtheprocess-andthehiringmanagersatisfactionislow
becausethecommunicationissubpar.
HowdoyouthinktheTALeadergradedthisteam?
HowdoyouthinktheTALeadergradedtheHiringManagers?
TheBigDisconnect
It’snotnecessarilytherealitythatshapesus,butthelensthroughwhichyourbrainviewstheworldthatshapes
yourrealityShawnAchor
KanoModel
KanoModel
Denver,CO
BocaRaton,FL
ADT Spin-off
180 IT Roles
6 Months
Weseetheworld,notasitis,butasweare–or,asweareconditionedtoseeit
StephenR.Covey
TalentAcquisition
HiringManagerSucces
s!
DefinitionofaRecruiter?
Anindividualwhoworkstofilljobopeningsinbusinessesororganizations.Recruiterswillworkfromresumesorbyactivelysolicitingindividualsqualifiedforpositions.Arecruiter'sjobincludesreviewingcandidate'sjobexperiences,negotiatingsalaries,andplacingcandidatesinagreeableemploymentpositions.
Source:BusinessDictionary.com
DefinitionofaTalentAdvisor?
Atrustedrecruitingpartnerwho proactively provides consultation and strategic advisory support intheidentification,attractionandconsistentdeliveryoftalentwhile continually improving the hiring process insupportofthebusinessmission. Source:EREMedia
Ifwehavedata,let’slookatdata.Ifallwehaveare
opinions,let’sgowithmine.JimBarksdale
If it’s not accurate,It might as well not exist…
Data&Metrics
• CandidateAvailabilityData• InternalATSData
• Speed• Quality• Productivity
• SegmentbyGeographyorJobFamily• ExternalBenchmarks
Decentralized Centralized Optimized0
10
20
30
40
50
60
70
80
???
SimplexGrinnellTimetoAccept70
48
TimetoAcceptBenchmarks
0
25
50
75
42 44
52
68
3538
Source:Bersin,iCims,Dice,CEB,SHRM&ERE
Bersin(S
)
ERE(D)
SHRM
(S)
CEB(S)
DHI(S)
iCims(D)
S=SurveyD=Data
TimetoAcceptbyIndustry(ATSData)
0
10
20
30
40
50
60
70
3530
38
25
58
Source:EREBenchmarkingDashboard
Aggregate
Fin.S
vcs
Hi-Te
ch
Prof.S
vcs
Manufacturin
g
XXXXXX
Thegoalistoturndataintoinformation,andinformationinto
insight.CarlyFiorina
What have we learned?
DisconnectbetweenRecruiting&HiringManagers
Directcorrelationbetweencommunication&satisfaction
Opportunitytoupleveltheskillsofourrecruitingteams
Needtoobtainandutilizedatatodriveourrecruitingprocess
How can we fix it?
IntakemeetingforEVERYopeningObtaindata,turnitintoinsightandbringittoeveryconversation(startinternalandlookexternaltobenchmark)
Provideresourcestorecruiterstobuildsoftskillsinthingslikebusinessacumenandinfluencefortheirinteractionswithstakeholders