UNDERSTANDING SELF

KNOW YOURSELF

WHY????

Knowing yourself is the beginning of all wisdom. - Aristotle

THE MODEL CAN BE LOOKED UPON AS A COMMUNICATION WINDOW THROUGH WHICH YOU GIVE AND RECEIVE INFORMATION ABOUT YOURSELF AND OTHERS

THE JOHARI WINDOW The first pane - Open{Things I know, Things they know} The second pane - Blind{Things I Don’t know, Things they know}The third pane - Hidden{Things I know, Things they Don’t know}The fourth pane - Unknown{Things I Don’t know, Things they Don’t

know}

CIRCLE OF INFLUENCE

CIRCLE OF INFLUENCE

UNIQUE UNIQUE HUMAN ENDOWMENTSHUMAN ENDOWMENTS

1.1. Self-awarenessSelf-awareness2.2. ConscienceConscience3.3. ImaginationImagination4.4. WillpowerWillpower

and many more…..and many more…..

CIRCLE OF INFLUENCE

Self-awarenessAware of oneself, including one's traits, feelings, and behaviors

Self-actualization Realize all of one's potentialities

Self-confidence Sense of self-worth and capabilities

Self-conscious Paying attention to our self as a whole

Self-esteem How we feel about or value ourself

CIRCLE OF INFLUENCE…..CONT

Self-effectivenessBelief that one is capable of performing in a certain manner to attain certain goals

Self-control Able to manage one’s own disruptive

thinking, feeling and impulsive action. Self-regulation

Guidance of one’s own goal directed thinking, feeling and action

Self-monitoringOur ability to monitor our self

CIRCLE OF INFLUENCE…..CONT

Self-transcendenceGoing beyond or above the limitations of one's self

Self-motivationWorking in a careful and consistent manner without giving up

Self-instruction You talk /instruct to your self

UrgentUrgent Not UrgentNot Urgent

. Crisis

. Pressing problems

. Deadline-driven projects, meetings, preparations

. Preparation

. Prevention

. Values clarification

. Planning

. Relationship building

. True re-creation

. Empowerment

. Interruptions, some phone calls

. Some mail, some reports

. Some meetings

. Many proximate,pressing matters

. Many popular activities

. Trivia, busywork

. Some phone calls

. Time wasters

. “Escape” activities

. Irrelevant mail

. Excessive TV

II IIII

IIIIII IVIV

Impo

rtant

Impo

rtant

Not I

mpo

rtant

Not I

mpo

rtant

Task & Time management tableTask & Time management table

Duplicity

Unkindness

Violatedexpectations

Outside stressand pressures

Time wasters

Interruptions

Pressingproblems

Crises

PERSONAL IMMUNE SYSTEM

Live these Habits

Spend timein Quadrant II

Follow correctprinciples

Control own life

Maintain highEmotional BankAccount with selfand others

Maintain reservecapacity

Be flexibleEmpower andserve others

CommunicateEmpathically

Synergize withothers using awin-win approach

How Effective Are Your Communication Skills?

Teaching a class

Promotion Interview

Group discussionAt a Business Dinner/Meeting

Presenting your idea

Yearly Appraisal

Issue Instructions to your staff

Asking for a raise

Client interactionThank you Speeches

Team Meetings Brain storming sessions

WHEN IS EFFECTIVE COMMUNICATION IMPORTANT?

Sender ReceiverMessage

Feedback

Perception

DeliveryFormulating

Response

Understanding

Communication : The FlowChannel

ASK YOURSELF !!

How do you communicate

How have you dressed?

Body language

WHICH ONE ARE YOU ? Submissive

Assertive

Aggressive

STYLES OF COMMUNICATIONSubmissive Assertive Aggressive

Low levels of confidence Good level of confidence Over confidentDo not get what you

wantNot Always Winning, But Always Understanding -- How You Play The Game

You think you get what you want.

Feel like you are being taken for granted

You are not taken for granted.

People around you feel like they are being taken

for grantedHigh Stress No stress – a sense of

calmness and maturity prevails

High stress

Take too much account of the other person's

rights

Recognize the other person's rights to be

heard

Other person's rights don't matter

Feeling of guilt Can say No without feeling guilty

Can say No without feeling guilty

IN YOUR COMMUNICATION…..

Keep it brief (K-I-S-S)

Keep your language simple

Slang or profanity is neither correct nor effective

plan your conversation

REMEMBER !!!Only 7% of the impact you make comes

from the words you speak.

DRESSING FOR SUCCESS

There are 3 sides to self image:

1. As you see yourself.

2. As others see you.

3. As you truly are.

DRESSING STYLE = FIRST PERCEPTION !!

Some of the perceptions people can formsolely from your appearance are:

Your professionalism Your level of sophistication Your intelligence Your credibility

BUSINESS ATTIREThree basic things you need to

consider :

1. Your Line of Work2. Your Corporate Culture3. Your Audience

BEFORE YOU BUY SOMETHING TO WEAR TO WORK, ASK YOURSELF:

Is it appropriate for the kind of job I have? Is it a fad or will it hold up as a basic

wardrobe foundation? Does it fit properly? Will I stand out (in a positive light) if I wear it

to work? Do I feel successful and confident wearing it? Would my boss wear it?

WHAT LOOK DOES THIS CONVEY??

Authoritative, Conservative, and Competent.

WHAT LOOK DOES THIS CONVEY??

Trustworthy, Approachable, and Knowledgeable.

FINAL THOUGHTS ON APPAREL

NEVER under estimate the power of first impressions..

Dress appropriately for your surroundings

Conservative colors are always safest.

Underwear stays UNDER your wears !!

NEVER GO EXTREME !!!

YOU NEVER get a second chance to

make a FIRST IMPRESSION

How Important is body language?

BODY LANGUAGE

Eye contactFacial expression Postures and gestures Personal biases and

prejudices Personal space Orientation

Listening skills !!!!

What is the basis of all communication???

Hearing- physical process; natural; passive

Listening- physical & mental process; active; learned process; a skill

You must CHOOSE to participate in the process of listening

Hearing V/s Listening

Listening – why is it important?

Writing

Reading

Speaking

Listening

Ord

er in

whi

ch w

e ar

e ta

ught

Order i n w

hic h we s hould learn

9%

16%

30%

45%

Research shows, communication is…

body language55%

words7%

style38%

QUICK TIPS !!

Smile first and always shake hands when you meet anyone.

Take your time during introductions!

Maintain eye contact in any conversation

Listen carefully

YOU WANT TO AVOID THESE LOOKS !!

Great minds…………….discuss ideas

Average minds…………discuss events

Small minds…………….discuss people