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Understanding the Disconnect Between Collaboration Tools and Business Goals Christian Buckley Director of Product Evangelism, Axceler
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Understanding the Disconnect Between Collaboration Tools and Business GoalsChristian BuckleyDirector of Product Evangelism, Axceler
Understanding the Disconnect Between Collaboration Tools and Business Goals
What I’ll cover today:
• The gap between strategy and requirements
• The importance of building a “shared understanding”
• Governance Maturity Benchmark Survey
• When is the right time to focus on governance?
AboutChristian Buckley, Director of Product Evangelism at Axceler
• Microsoft MVP for SharePoint Server
• Prior to Axceler, worked for Microsoft, part of the Microsoft Managed Services team (now Office365-Dedicated) and worked as a consultant in the areas of software, supply chain, grid technology, and collaboration
• Co-founded and sold a software company to Rational Software. At E2open, helped design, build, and deploy a SharePoint-like collaboration platform (Collaboration Manager), onboarding numerous high-tech manufacturing companies, including Hitachi, Matsushita, Cisco, and Seagate
• Co-authored ‘Microsoft SharePoint 2010: Creating and Implementing Real-World Projects’ link (MS Press, March 2012) and 3 books on software configuration management.
• Twitter: @buckleyplanet Blog: buckleyplanet.com Email: [email protected]
Get the Book
Published 2012 by Microsoft PressOrder your copy at http://oreil.ly/qC4loT
Tackle 10 common business problems with proven SharePoint solutions:• Set up a help desk solution to track service
requests
• Build a modest project management system
• Design a scheduling system to manage resources
• Create a site to support geographically dispersed teams
• Implement a course registration system
• Build a learning center with training classes and resources
• Design a team blog platform to review content
• Create a process to coordinate RFP responses
• Set up a FAQ system to help users find answers quickly
• Implement a cost-effective contact management system
Axceler Overview
Improving Collaboration since 2007• Mission: To enable enterprises to simplify, optimize, and
secure their collaborative platforms• Delivered award-winning administration and migration
software since 1994, for SharePoint since 2007• Over 3,000 global customers
Dramatically improve the management of SharePoint• Innovative products that improve security, scalability,
reliability, “deployability”• Making IT more effective and efficient and lower the total
cost of ownership
Focus on solving specific SharePoint problems (Administration & Migration)• Coach enterprises on SharePoint best practices• Give administrators the most innovative tools available• Anticipate customers’ needs• Deliver best of breed offerings• Stay in lock step with SharePoint development and market trends
StrategyBusiness Requirements
Why does SharePoint governance matter?
The Business Matters
SharePointDoesn’tMatter
Business Need Service
GOVERNANCE
Governance is the set of policies, roles, responsibilities, and processes that guide, direct, and control how an organization's business divisions and IT teams cooperate to achieve business goals.
Where are we?
©2013 Axceler
©2013 Axceler
©2013 Axceler
©2013 Axceler
©2013 Axceler
©2013 Axceler
©2013 Axceler
How do we align our service tobusiness need?
Identify compliance requirements
Map requirements to SharePoint functionality
Make the difficult decisions
Improve operations management
Business Need Service
GOVERNANCE
When is the right time to talk about governance?
“It Depends”
New Deployments
Define the Business Need
Question Identifies
What are we trying to achieve? Outcomes
Why does it matter? Business Value
To whom does it matter? Politics
How do we know it worked? Metrics
What could go wrong? Risk
Migrations
In Motion
On The Wrong Track
Derailed Project
The New World Order
On-PremCloudHybrid
Are you asking the right questions?
Get the right people to the
table
Ask the right questions
Be ready to compromise
Agree to costs and benefits,
risks and rewards
Assign accountability
Move forward
Online Resources
SharePoint Governance Maturity Benchmark (Whitepaper)
ESPC Community ‘Governance Rules!’ series (on-demand webinars)
Governance Should Begin with your Migration [webinar and article]Why Permissions Drive your Governance Strategy [webinar and article]Risk Management in SharePoint Governance [webinar and article]The Role of Reporting in Governance [webinar and article]What Governance Looks Like in the Cloud [webinar and article]
Contact me
Order your copy at http://oreil.ly/qC4loT
Christian [email protected] @buckleyplanetwww.Axceler.comhttp://tiny.cc/buckleypresentationshttp://tiny.cc/buckleybloghttp://tiny.cc/buckleybookhttp://tiny.cc/buckleygovernance4hybrid
