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UNDERSTANDING THE NUANCES OF HISPANIC AUDIENCES

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Humans are diverse and vibrant. It’s their individual attributes that make life interesting — and what keeps marketers on their toes. You can’t use a one-size-fits-all approach to your audience, even when they’re segmented into a singular cultural group such as “Hispanic Americans.” UNDERSTANDING THE NUANCES OF HISPANIC AUDIENCES At Resonate, our consumer intelligence dives deep into the nuances of individuals to help brands and agencies segment, plan, and strategize around cultural differences and sensitivities. We know you need to tap into evolving cultural microsegments in order to build an effective multicultural strategy. We recognize that marketing to the real-time values and motivations of microsegments is the most effective way to engage consumers and build not just brand loyalty, but brand love. In this report, we’ll explore various Hispanic audiences in the United States: Mexican Americans, Cuban Americans, and Puerto Rican Americans. While they share some similarities, there are also critical differences that help you design and develop more resonant products, services, offers, and advertising. Our granular, human-level data helps you dig deep into the unique behaviors, values, and preferences of these segments. And, while we’ll keep it high-level with these Hispanic audiences, know that you could look at a 25–34 year-old Mexican American male who resides in Virginia, values family and romantic love, watches baseball and roots for the Washington Nationals, has a Netflix subscription where he regularly binge-watches Schitt’s Creek, works full-time, and buys sustainable, cost-effective products specifically for the holiday season. Yes, our data goes that deep. Resonate data helps fuel successful multicultural marketing strategy, brand planning, product development, messaging, segmentation, and customer experience . Now, let’s get to know a few of the Hispanic audiences driving consumer spending today. ©Copyright Resonate 2020 All Rights Reserved resonate.com
Transcript

Humans are diverse and vibrant. It’s their individual attributes that make life interesting — and what keeps marketers on their toes. You can’t use

a one-size-fits-all approach to your audience, even when they’re segmented into a singular cultural group such as “Hispanic Americans.”

UNDERSTANDING THE NUANCES OF HISPANIC AUDIENCES

At Resonate, our consumer intelligence dives deep into the nuances of individuals to help brands and agencies segment, plan, and strategize around cultural differences and sensitivities. We know you need to tap into evolving cultural microsegments in order to build an effective multicultural strategy. We recognize that marketing to the real-time

values and motivations of microsegments is the most effective way to engage consumers and build not just brand loyalty, but brand love.

In this report, we’ll explore various Hispanic audiences in the United States: Mexican Americans, Cuban Americans, and Puerto Rican Americans. While they share some

similarities, there are also critical differences that help you design and develop more resonant products, services, offers, and advertising. Our granular, human-level data helps you dig deep into the unique behaviors, values, and preferences of these segments. And, while we’ll keep it high-level with these Hispanic audiences, know that you could look at

a 25–34 year-old Mexican American male who resides in Virginia, values family and romantic love, watches baseball and roots for the Washington Nationals, has a Netflix

subscription where he regularly binge-watches Schitt’s Creek, works full-time, and buys sustainable, cost-effective products specifically for the holiday season. Yes, our data goes

that deep.

Resonate data helps fuel successful multicultural marketing strategy, brand planning, product development, messaging, segmentation, and customer experience . Now, let’s

get to know a few of the Hispanic audiences driving consumer spending today.

©Copyright Resonate 2020 All Rights Reserved resonate.com

MEXICAN AMERICANS 19.3 MILLION U.S. ADULTS

32%

59%

48%

42% 31%

55%FEMALE

LIVE IN A METRO AREA OF 1 MILLION+

HHI $25-50K

25-34 YEARS OF AGE

HAVE CHILDREN UNDER 18

ARE CATHOLIC

PUERTO RICAN AMERICANS 5.4 MILLION U.S. ADULTS

28%

63%

50%

36% 27%

58%

FEMALE

LIVE IN A METRO AREA OF 1 MILLION OR MORE

HHI $25-50K

35-44 YEARS OF AGE

HAVE CHILDREN UNDER 18

ARE CATHOLIC

CUBAN AMERICANS 1.6 MILLION U.S. ADULTS

22%

70%

37%

38% 27%

57%

FEMALE

LIVE IN A METRO AREA OF 1 MILLION OR MORE

HHI $25-50K

25-34 YEARS OF AGE

HAVE CHILDREN UNDER 18

ARE CATHOLIC

This group is more likely to be driven by the pursuit of excitement, influence, and romantic love. Infuse confidence, prestige, power, and ambition into your

messaging to resonate with their top values.

TOP PERSONAL VALUES

HOW CAN YOU CONNECT WITH MEXICAN AMERICANS BY TAPPING INTO VALUES AND DRIVERS?

TOP PSYCHOLOGICAL DRIVERS

AUTHORITY: ����������������

INFLUENCE: �����������������

ACHIEVEMENT: ������������������������������ �����

LIVING AN EXCITING LIFE

CREATIVITY ROMANTIC LOVE

This group is more likely to be driven by preserving traditions and customs. Incorporate themes of family, religion, and culture into your messaging and tap

into their creative side with innovative, clever copy and design.

HOW CAN YOU CONNECT WITH PUERTO RICAN AMERICANS BY TAPPING INTO VALUES AND DRIVERS?

This group wants to keep the peace through harmony, compromise, and respect from others. Emphasize understanding and honoring family in your

creative. But don’t forget their independent streak — the idea of opportunity and freedom of choice will go a long way.

+

+

+

TOP PERSONAL VALUES

TOP PSYCHOLOGICAL DRIVERS

AUTHORITY: ����������������

TRADITION: �����������������������������������

CREATIVITY: ����� ��������������

RESPECT FROM OTHERS

LIVING AN EXCITING LIFE

CREATIVITY

TOP PERSONAL VALUES

TOP PSYCHOLOGICAL DRIVERS

CONFORMITY: ������������������������ ����������

INDEPENDENCE: ����� ���

����� �����������

ACHIEVEMENT: ����������������������������� ����

RESPECT FROM OTHERS

TRUST FROM OTHERS

EXPRESSING INDIVIDUALITY

COMPARED TO OTHER HISPANIC AMERICANS

DEMOGRAPHICS AND VALUES Using the 13,000+ attributes available within the Resonate Ignite Platform,™ we are

able to look at the demographics, behavioral data, and lifestyle decisions that differentiate segments within a larger population. Layered with values and drivers, we can tap into the core being of a human to inspire connection and love of brand.

HOW CAN YOU CONNECT WITH CUBAN AMERICANS BY TAPPING INTO VALUES AND DRIVERS?

CUBAN AMERICANS ARE MOST LIKELY TO SPEAK SPANISH AT HOME COMPARED TO

OTHER HISPANIC AMERICANS

COMPARED TO OTHER HISPANIC AMERICANS

COMPARED TO OTHER HISPANIC AMERICANS

MORE LIKELY TO BUY PRODUCTS THAT ARE:

LESS LIKELY TO BUY PRODUCTS THAT ARE:

COST-EFFECTIVE

PRACTICAL

EASY-TO-USE

WHERE YOU’LL FIND HISPANIC MICROSEGMENTS

If you’re going to target the right microsegment audience on the right channel on the right device and at the right time, you need to go deep into their media

habits. Here’s just a peek at the real-time behavioral data we have on these three Hispanic microsegments.

MEXICAN AMERICANS COMPARED TO OTHER HISPANIC AMERICANS

MORE LIKELY TO BE ON TIKTOK

MORE LIKELY TO WATCH COMEDY CENTRAL

MORE LIKELY TO SUBSCRIBE TO PLUTO TV OR PEACOCK

MORE LIKELY TO WATCH TV ON A MOBILE PHONE

MORE LIKELY TO USE PHOTO SHARING APPS

MORE LIKELY TO BE ON TWITTER

MORE LIKELY TO WATCH STARZ OR BRAVO

MORE LIKELY TO SUBSCRIBE TO HULU

MORE LIKELY TO WATCH TV ON A COMPUTER

MORE LIKELY TO USE GAME APPS

MORE LIKELY TO BE ON LINKEDIN

MORE LIKELY TO WATCH FOX NEWS OR DISCOVERY

MORE LIKELY TO SUBSCRIBE TO HBO NOW

MORE LIKELY TO WATCH STREAMING TV

MORE LIKELY TO USE TRAVEL APPS

PUERTO RICAN AMERICANS COMPARED TO OTHER HISPANIC AMERICANS

CUBAN AMERICANS COMPARED TO OTHER HISPANIC AMERICANS

POPULAR

INNOVATIVE

MEXICAN AMERICANS

MORE LIKELY TO BUY PRODUCTS THAT ARE:

LESS LIKELY TO BUY PRODUCTS THAT ARE:

COST-EFFECTIVE

ENERGY-EFFICIENT

PRACTICAL

POPULAR

UNIQUE

PUERTO RICAN AMERICANS

MORE LIKELY TO BUY PRODUCTS THAT ARE:

LESS LIKELY TO BUY PRODUCTS THAT ARE:

FAMILIAR

ENERGY-EFFICIENT

SUSTAINABLE

FUN/EXCITING

PRACTICAL

CUBAN AMERICANS

PURCHASING BEHAVIORS

NEARLY 80% OF MEXICAN, PUERTO RICAN, AND CUBAN AMERICANS SAY

FAMILY TIME IS THE BEST TIME OF THE DAY.

YOUR MESSAGING TO THESE SEGMENTS SHOULD REFELCT A FAMILY-FRIENDLY APPROACH.

“ALL THREE GROUPS CITE BEST PRICE/SALES AS THE PRIMARY

REASON TO SELECT A RETAILER.”

When you’re developing strategy, product, and creative to target one of these multicultural microsegments, it’s critical to know the types of products that they’re most likely to grab off the shelf or click “add to cart.” Their most and least important purchase influences vary from segment to segment, showing

us yet again that you cannot assume all Hispanics make decisions based on the same criteria.

Resonate is a pioneer in A.I.-driven consumer data & intelligence. The Resonate Ignite Platform™ seamlessly enriches any data with the deepest understanding of the U.S. consumer and then integrates into the marketing ecosystem to drive insights into action. Resonate Elements, our proprietary consumer data set, has more than 13,000 attributes, including the Human Element that describes why consumers choose, buy or support certain brands, products or causes. Hundreds of leading brands and agencies use Resonate to better understand their customers and prospects and power decision-making from strategy and execution to drive growth and revenue across the customer lifecycle.

SEE IT IN ACTION

ABOUT RESONATE

CONCLUSIONENGAGING YOUR TARGET AUDIENCE REQUIRES A DEEP,

NUANCED UNDERSTANDING

We live in a melting pot where language is no longer the key differentiator for marketers to rely on when marketing to multicultural audiences. We must go deeper

and understand the culture behind the language and, beyond that, the unique values, motivations, preferences, and behaviors of consumers as individuals. It's never been

more important for marketers to respect these cultural differences as we market to and develop strategy for a diverse and growing audience .

This look at the differences in demographics, behaviors, motivations, values, and psychographics that drive Mexican Americans, Puerto Rican Americans, and Cuban

Americans gives you an idea of why it’s critical to develop a highly targeted multicultural strategy. These groups may be similar but they are not the same . They have different preferences, traditions, and motivations — and you need to recognize

these on a granular level.

Resonate provides real-time, relevant data in the Ignite Platform™ on more than 13,000 attributes, scaled to more than 200 million U.S. consumers at the individual level.

These are the freshest, most relevant insights available and they drill down on the nuances and key differences between microsegments that should be in your customer

experience, messaging, and creative.

WANT TO SEE JUST HOW DEEP OUR DATA GOES? LEARN HOW ONE AGENCY WORKED WITH A NATIONAL WELLNESS BRAND

TO TAILOR HYPER-TARGETED MESSAGING IN TWO CORE MARKETS:


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