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Understanding Your Bill NOVEC Offers Springs SpringDisDistribution Servicestribution Services —...

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Service Charge Service Charge — Reflects costs associated with building and maintaining a reliable delivery system for NOVEC customers. The level of electricity usage does not affect this cost. Distribution Services Distribution Services — This is the price you pay for NOVEC to deliver electricity to your home or business. Note that the cost per kilowatt-hour changes after the first 300 kwh delivered. Local Utility Tax Local Utility Tax —A consumption-based tax imposed by your local government on energy services. Consumption Tax Consumption Tax A state tax based on the amount of electricity you consume. Electricity Supply Electricity Supply Services This is the actual price per kwh you pay for electricity supply (generation and transmission). PCA Charge PCA Charge — Reflects monthly fluctuations in the cost of fuels used to generate electricity. Based on your kwh usage and approved by the SCC. ORU Contribution ORU Contribution — If you are an Operation Round Up participant, the amount you contribute each month will appear here. You can also write in additional ORU contributions on Page 1 of your bill (see #4). — NOVEC refunds CashBack margins to you as a NOVEC customer-owner, representing your share of the profits. NOVEC’s board of directors determines CashBack refunds, which are based on the financial health of the Cooperative. Account Summary Account Summary Shows bill payment activity from the previous month, along with a summary of the current charges. If this information does not match your records, contact NOVEC. Message Message Information about new services, programs or upcoming events will appear here. Energy Usage Comparison Energy Usage Comparison This chart builds and maintains your actual electricity usage history. Additional ORU Contribution Additional ORU Contribution Write in any amount you wish to contribute to this customer-funded program, which helps pay winter heating bills of your less fortunate neighbors. If you are an Operation Round Up participant, this amount is in addition to your rounded-up contribution. Is Your Phone Number Correct? Is Your Phone Number Correct? Your phone number is very important. If this number is incorrect, please write in the correct phone number. You may also call 703-335-0500 or 1-888-335-0500 to update your phone number or do so online at https://www.novec.com/forms/update.cfm. Have your account number handy when you call. 14 1 2 3 4 5 7 8 9 10 11 12 13 7 8 9 10 11 12 13 14 Do you want to know what your bill really means? Well, here are the steps to do so. Understanding Your Bill Understanding Your Bill 1 2 3 4 5
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Page 1: Understanding Your Bill NOVEC Offers Springs SpringDisDistribution Servicestribution Services — This is the price you pay for NOVEC to deliver electricity to your home or business.Note

Service ChargeService Charge — Reflects costs associated with building and maintaining a reliable delivery systemfor NOVEC customers. The level of electricity usage does not affect this cost.

Distribution ServicesDistribution Services — This is the price you pay for NOVEC to deliver electricity to your home orbusiness. Note that the cost per kilowatt-hour changes after the first 300 kwh delivered.

Local Utility TaxLocal Utility Tax — Aconsumption-based taximposed by your localgovernment on energyservices.

Consumption TaxConsumption Tax —A state tax based on theamount of electricity youconsume.

Electricity SupplyElectricity SupplySSeerrvviicceess — This is the actual price per kwh you pay for electricity supply (generation and transmission).

PCA ChargePCA Charge — Reflectsmonthly fluctuations in thecost of fuels used to generateelectricity. Based on your kwhusage and approved by theSCC.

ORU ContributionORU Contribution — Ifyou are an Operation RoundUp participant, the amountyou contribute each monthwill appear here. You can alsowrite in additional ORUcontributions on Page 1 ofyour bill (see #4).

— NOVECrefunds CashBack margins to

you as a NOVEC customer-owner, representing your share of the profits. NOVEC’s board of directorsdetermines CashBack refunds, which are based on the financial health of the Cooperative.

NOVEC reminds residents to heed these spring safety tips:NOVEC reminds residents to heed these spring safety tips:

• Use a fiberglass or wooden ladder if you must work near overhead

power lines and stay at least 10 feel away from the lines. Metal

ladders conduct electricity. Never touch a person or object — such as

tree limb, ladder or even a kite string — that has made contact with a

power line. Call the power company immediately for assistance.

• Inspect electric hedge trimmers and other power tools for frayed

cords, broken plugs, and cracked or broken housings. Use only cords

that are labeled for outdoor use. Check the cord’s label information

for power requirements. Check extension cords to make sure they are

not frayed or worn. Repair or replace damaged power tools.

• Carry power tools by the handle — never by the cord.

• Always unplug power tools that are not in use.

• Store power tools indoors — never outdoors where they can get

wet.

• Never stand on wet or damp floors when using electrical tools. To

be on the safe side, always wear closed-toed, rubber-soled shoes when

using electric tools, because rubber does not conduct electricity.

• Do not use long-handled swimming pool nets or tree-trimmers

near overhead power lines.

• Always call Miss Utility at 811 before digging on your property.

Miss Utility crews will mark where underground power lines are

located.

• Plant new shrubs outside NOVEC’s right-of-way easement (usually

30 feet wide) and away from pad-mounted transformers, power poles

and overhead lines. Overgrown plants can cause outages or fires.

• Teach children to never play near pad-mounted electric

transformers and substations. Make sure they understand what the

posted warning signs mean.

• Never fly kites or Mylar balloons near power lines. Make sure

children understand this safety rule. If a kite or a Mylar balloon

becomes stuck on a power line, do not touch it. Leave it alone. Call

NOVEC for assistance at 703-335-0500 or 1-888-335-0500. Never

release Mylar balloons outdoors; they have caused major outages

when entangled in power lines, because the metal in Mylar conducts

electricity.

For more information on using electricity safely, visit

www.novec.com and click on Power Kids on the home page and

Safety under “Residential.”

By Priscilla Knight

Warm spring days draw many children outside to play

and adults outside to work on their homes and

gardens. Too often, these activities cause accidents and

death when electrical safety is not heeded.

The Consumer Product Safety Commission reports that 9 percent

of electrocution deaths each year are caused by ladders contacting

power lines while homeowners are cleaning their gutters, painting

their houses, or trimming trees.

NOVEC Offers SpringNOVEC Offers SpringElectrical Safety TipsElectrical Safety Tips

xxNorthern Virginia Electric Cooperativexx May 2009

Account SummaryAccount Summary — Shows bill payment activity from the previous month, along with asummary of the current charges. If this information does not match your records, contactNOVEC.

MessageMessage — Information about new services, programs or upcoming events will appear here.

Energy Usage ComparisonEnergy Usage Comparison — This chart builds and maintains your actual electricityusage history.

Additional ORU ContributionAdditional ORU Contribution — Write in any amount you wish to contribute to thiscustomer-funded program, which helps pay winter heating bills of your less fortunateneighbors. If you are an Operation Round Up participant, this amount is in addition to yourrounded-up contribution.

Is Your Phone Number Correct?Is Your Phone Number Correct? — Your phone number is very important. If this numberis incorrect, please write in the correct phone number. You may also call 703-335-0500 or1-888-335-0500 to update your phone number or do so online athttps://www.novec.com/forms/update.cfm. Have your account number handy when you call.

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Do you want to know what your bill really means? Well, here are the steps to do so.

Understanding Your BillUnderstanding Your Bill1

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