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Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved. Schutzvermerk / Copyright-Vermerk Siemens Enterprise Communications Copyright © 2008, Siemens Enterprise Communications GmbH & Co KG. All rights reserved. Unified Communications mit ENUM ENUM-Tag der DENIC eG Dr. Jo Schinke CTO, VP System Engineering Frankfurt am Main, 18. April 2008 The information provided in this presentation contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further evelopment of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. The trade-marks used are owned by Siemens Enterprise Communications GmbH & Co. KG or their respective owners.
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Page 1: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.Schutzvermerk / Copyright-Vermerk

Siemens Enterprise Communications

Copyright © 2008, Siemens Enterprise Communications GmbH & Co KG. All rights reserved.

Unified Communications mit ENUM

ENUM-Tag der DENIC eG

Dr. Jo SchinkeCTO, VP System Engineering

Frankfurt am Main, 18. April 2008

The information provided in this presentation contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further evelopment of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice.

The trade-marks used are owned by Siemens Enterprise Communications GmbH & Co. KG or their respective owners.

Page 2: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 2 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

Vision and StrategyAgenda

SEN Portfolio andOpen Communications Environment

Current Technology & Market Trends

SEN Vision and Strategy

Page 3: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 3 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

Today’s Communications Challenges

... with acceptable Operations and Support Costs

Multiple interconnected PBXsMeshed networks and complex routingUser licenses tied to sitesProprietary hardware and devices

Increasing Mobility Essential for Business

Need to Modernize Business Processes and

Team-Working

Need to ConvergeIT and Comms

Domains

The Communication Dilemma:Fragmented Communications

Voice-Domain

MobileDomain

IT-Domain

Human Middleware

Page 4: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 4 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

Proprietary TDMOn-Site ArchitectureCordless MobilityOn-Site applicationsVoice & Voicemail Inter-Site Interworking

VoIPDistributedAdvanced MobilityAdvanced applicationsAdvanced featuresExcellent legacy support

Enhances Data Centers byUnified CommunicationsOpen IT Based Communications Fixed Mobile Convenience Business Process IntegrationRich User ExperienceDeployment Choices Business Continuity and Integrity

TransformationalOpen Communications

TransitionalDistributed Converged VoIP

TraditionalTDM Communications

SIPIP IP

IPIP

IP IP

Major Trend –Deploying Open Communications

Page 5: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 5 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

0

10.000

20.000

30.000

40.000

50.000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

TDM Pure IP Conv TDM+ Conv IP*

Source: Gartner, 12/06 * Analysis based on Gartner numbers: Sum of Conv TDM and Conv IP

Global PBX line shipments by technology

Enterprise PBX market – still high demand for converged platforms, with pure IP picking up quickly

heute

Page 6: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 6 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

SEN Portfolio andOpen Communications Environment

Current Technology & Market Trends

SEN Vision and Strategy

Vision and StrategyAgenda

Page 7: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 7 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

Seamless Integrated Enterprise Architecture, SIENA

Any Network

Any Device

OpenCommunications

Open Communications Enterprise2.0

CRM ERP Communications Mobility Collaboration

WorkflowManagement

System Management

ProcessManagement

Identity & Location

Management

Presence& Profile

Authorization Authentification Accounting IT Adaptors

Customized IT Suite SOA

System Integration Security

Fixed Network(LAN / WAN)

Cellular Network(GSM, UMTS, WiMax

Wireless Network(DECT, WLAN)

IP enabled

Open Connectivity

Foun

datio

n

Con

text

A

pplic

atio

ns

Page 8: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

Voice will stay fundamental

Software-based

Maximizes business value

Multi-Vendor Infrastructure

Multi-Vendor services capabilities

Siemens’ PerspectiveA software and services approach to business communications

ServicesEcosystem

Voice-/Video-Communication

MobileCommunication

ITCommunication

OpenCommunications

Page 9: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 9 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

SEN Portfolio andOpen Communications Environment

Current Technology & Market Trends

SEN Vision and Strategy

Vision and StrategyAgenda

Page 10: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 10 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

OpenScape Unified Communications Suite – VisionA comprehensive software and services portfolio

SoftwareFoundation

OpenSOA

Any Client, IP, IT, or Telephony Infrastructure

OpenScape Unified Communications Server

SIP SessionControl

Aggregated Presence

Admin. & Licensing

AvailabilityManagement

QoSManagement

Session Detail Reporting

and more…

OpenScapeApplications

OpenScape Voice*

OpenScapeMobility

OpenScape Video

OpenScapeMessaging

OpenScapeUC

Application

OpenScapeContact Center

and more…

OpenScale Service Management

SecurityCEBP

MicrosoftEcosystem

CEBPVerticalIndustry

Apps

… …CEBPIBM

Ecosystem

CEBPOther Line

of BusinessApps

OpenScaleIntegration Services

and more…

* HiPath 8000 V3.1 R2

Page 11: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 12 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

OpenScape ExchangeHierarchical Routing of Calls within Enterprises

IP QoS Netzwerk

IP Enabled Enterprises

SIP Users

IP PBX/SIP ProxyAvaya/Cisco/Siemens

Traditional PBX Enterprises

PBX

SS7SwitchSTP

PSTN GW

PSTN

International GW

SIP

SIP

SIP

SIP

Media Services

VXML & HTTPMGCP & SIP

SIP Session Border

ENUM

Works as “Intelligent TandemRouting Engine”

TDM Users

IP Enabled Enterprises

SIP Users

SIP Softswitch

*) Future

Applications

Page 12: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 13 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

Branch and Network SolutionsTechnical Overview

Headquarters

Survivable Media Gateway (SMG)

Standard Voice-Enabled Router

Data Center

HiPath 8000 Centralized

Management

Back OfficeApplications

2gIPApplications

Branch Office

Branch Office

Survivability

Survivability

Carrier-Class Topology for Enterprise

PSTN

LAN

LAN

WAN

HiPath 4000 or Legacy IP-PBX

ENUM

Page 13: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 14 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

HiPath 8000 ENUM ServerNetworking

HiPath 8000

ENUMServer

ENUMClient

SessionBoarder

Controller

089-722-***

FQN:089-636-123 ?

DMZ

Public Network(s)

089-636-123sip:[email protected]

sip:[email protected]

INVITEsip:[email protected]

Page 14: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 17 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

ENUM in standards

Enumservice registration for SIP Address-of-RecordRFC3764

The E.164 to Uniform Resource Identifiers (URI) Dynamic Delegation Discovery System (DDDS) Application (ENUM)

RFC3761

Obsoleted by RFC3761

E.164 Number and DNSRFC2916

obsoleted by RFC4301, RFC3402, RFC3403, RFC3404

The Naming Authority Pointer (NAPTR) DNS Resource Record

RFC2915

IETF:

ETSI:

ENUM Administration in EuropeETSI TS 102 051

Minimum requirements for interoperability of ENUM implementations

ETSI TS 102 172

Page 15: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 18 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

HiPath 8000 ENUM Client – Current StatusStatus HiPath 8000 V3.1 (available)

RFC3761 is supported. Multiple ENUM servers can be supported. Each ENUM server can have primary andsecondaryIP address for fail-over cases. The fail-over mechanism assures that if the primary ENUM server is not available the secondary ENUM server is contacted. DNS ENUM Queries always use international E.164 numbers.Multiple URIs in DNS responses are supported.Additional records in a NAPTR response such as SRV and A records are supported.Caching of DNS SRV and DNS A records is supported.All URI parameters received in DNS responses will be contained in the subsequent SIP INVITE requests.ENUM translation is possible on all calls or only on particular calls (for selected directory numbers only)In case no DNS ENUM lookup answer is obtained from the DNS server normal call handling, e.g. via the PSTN or even via IP takes place.The ENUM Tier 0 Zone can be configured per HiPath 8000. The default value is “e164.arpa”.With HiPath 8000 digit translation it is possible to specify an alternative Tier 0 zone per dialed directory number. Furthermore, alternative country codes may be obtained per dialed directory number.

Page 16: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 19 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

HiPath8000

Home User

SessionBorder

ControllerHiPath 8000

Assistant

SNMPFTP

BillingServer

FTPCLI

Mass Provi-

sioningUtility

DMZ

Internet

SSH/SFTP IPSec

End points security802.1x supportDigest AuthenticationTransport Layer Security (TLS)SRTP encryption

Management securitySecure FTP (SFTP)Security Shell (SSH)IPSecUser access controlAuthorization profiles

Platform security Hardened platformTraffic separation / filteringDoS protectionVirus protection

Network securityUse of Session Border Controller Perform NAT/PAT (as B2BUA)

Security Features

TLSSRTP

Page 17: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 20 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

OpenScape Unified Communications Suite – Vision Ein umfassendes Software- und Service-Portfolio

SoftwareFoundation

Jede Client-, IP-, IT- oder Telefonie-Infrastruktur

OpenSOA

OpenScape Unified Communications Server

SIP SessionControl

Synchronized Presence

Admin. & Licensing

AvailabilityManagement

QoSManagement

Session Detail Reporting

und mehr…

OpenScapeApplications

OpenScape Voice*

OpenScapeMobility

OpenScape Video

OpenScapeMessaging

OpenScapeUC

Application

OpenScapeContact Center

und mehr…

SecurityCEBP

MicrosoftEcosystem

CEBPVerticalIndustry

Apps

… …CEBPIBM

Ecosystem

CEBPOther Line

of BusinessApps

OpenScale Service Management

OpenScaleIntegration Services

und mehr…

* HiPath 8000 V3.1 R2

Page 18: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 21 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

OpenStage

OpenStage 20

OpenStage 40

OpenStage 60

OpenStage 80

optiClient130optiPoint

WL2 professional optiPocket

StandardMobile Phonesw/ FMC client

Siemens SIP Portfolio - Innovative Devices, Softclients and Standard Mobile Phones

Page 19: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 22 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

SIP Interoperability …… is Reality

Telephones

Sun

IBM

Siemens

PingTel

Cisco

Polycom

SiemensClientOpenScape Voice

Applications• iPeria Application Server• Pactolus Application Server• IPUnity Application Server

Gateways• Mediatrix • Audicodes• Vegastream• Cisco

Telephones• Cisco• Pingtel• Polycom• WiSIP for WLAN• Sipgate Softclient, X-Lite

Conform with RFC 3261

Page 20: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 23 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

OpenScape Video is anOpen Video Strategie

Conference RoomVideo / HD Video

Siemens Video HDa) VHD 400 (Team)b) VHD 600 (Group)

Lampert, Tim

Madamo, Pete

My Video

Video Viewer

(My PC)

X

OpenScape Client

Siemens “UC Server”OpenScape + HiPath 8000

Desktop Video

3rd party High End Video / Conferencinga) Tandbergb) Others

Page 21: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 24 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

HiPath MobileConnectMobile Communication via WiFi/Internet and GSM

CarrierGSM

WLAN

Enterprise

Dual Modedevice

MobileConnectAppliance

SignalingGateway

@ HotSpots

@ Home

@ Office

Mobile

Corporate LAN

HiPath8000

SIP

Eliminate mobile network service costs while employees are on campus.Roaming between Networks occur transparently and automatically for seamless call continuityProvide employees with only one communications device.Utilize enterprise network least-cost-routing capabilities.Enhance user experience with a single number, device, interface, mail box.Deliver enterprise call features to users on and off campus.

Nokia E- Series

Page 22: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 25 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

OpenScapeSuite

Connectivity to any TC and IT Infrastructure

Collaboration Presence based communication

SDK/SOAAPIs, Web Services/Portlets

Service Oriented Architecture (SOA)

Various Devices

Integration into Business Process

Applications

Integration with

alt. Microsoft- OCS 2007- Exchange 12

Siemens Application StrategyOpen Communications Based on OpenScape

Page 23: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 26 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

OpenScape V3 & beyond User & Access Choices

Mobile Client

OpenStage Client

Voice Portal Client

User orientiented Communications

PC Client (SIP & HFA)

Web ClientGroupware Plug-Ins

Page 24: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 27 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

Open Communications is Available:Miercom tested HiPath 8000

Key findings and conclusions:“The HiPath 8000 is a native SIP softswitch supporting open standards designed for centralized data center deployment

HiPath 8000 and OpenScape systems integrate presence and telephony functions with Microsoft Office Communicator and IBM Sametime clients

It offers Fixed Mobile Convenience as illustrated by the seamless handover between the WLAN and cellular environments

HiPath 8000 and OpenScape offer extensive Software Development Kits to allow telephony and presence integration for customizing business applications

Over 300,000 calls processed with zero failures in a nine hour reliability test”

Page 25: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 28 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

Open Communications

User-oriented

Seamless, intuitive and convenient

Consistent, open, unified interfaces

Flexible, scalable, resilient

Any device, location, network

… and lowest TCOReduce

OperatingCosts

AssetEfficiency

CorporateExcellence

GrowRevenue

Page 26: Unified Communications mit ENUM - DENIC eG: Wir sind .de€¦ · APIs, Web Services/Portlets Service Oriented Architecture (SOA) Various Devices Integration into Business Process

Page 29 April 2008 Copyright © 2008, Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.

Communication for the open minded

[email protected]


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