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Unified Inbox
November 2014
SAP INTERNAL
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2
Introduction
Do you have a demo which includes demonstration of Workflow approvals?
Do you need to switch between ECC, SRM, BPM etc., systems during your demo?
Unified Inbox is the answer for the above issues. You have one place where all the workflow tasks and BPM tasks can be shown from a single UI5 view.
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3
Unified Inbox
Unified Inbox Shipped with NetWeaver Gateway 2.0 SP07 Supports multi-provider and multi-system scenarios Using Task Services on Gateway Built using SAPUI5 inbox control (same user experience
as BPM Inbox) Requires IW_PGW and NW UIExt add-on for
NetWeaver Gateway 2.0 Provider API to enable additional task provider systems
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 4
Landscape & Browser support
Unified Inbox is enabled in CSA/CDA and CTA as of today. Can be accessed from the link below.
https://cimg1.wdf.sap.corp:50081/sap/bc/bsp/iwpgw/tgw_unif_inbox
SUPPORTED BROWSERSonly for Windows, not for MAC
Internet Explorer 9 and upwards, so including IE10 Firefox 17 (aka Firefox Extended Support Release - ESR) and latest version Chrome latest version (currently version 24)
only for MAC OS X, not for Windows Safari 5.1 and upwards
More details can found at http://service.sap.com/PAM
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5
Unified Inbox Overview
View selection
(List view / Stream view)Filter toggle Refresh tasks
manually Logged in user
Filter options
Free text search
Task actions (Standard + Custom)
Navigate to task application
Number of rows to display
Navigation to Substitution management screen
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6
Mass actions in Unified InboxMass complete tasks directly from the inbox
Mass Approval Select tasks in the task table Inbox enables only common actions which
can be executed on selected list of tasks. Execute any enabled action to carry out the
mass action For Ex: Mass approve trips.
Select multiple tasks
Execute Action on selected tasks
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7
“Stream“ view in Unified InboxAlternative view to display tasks for occasional users
Tasks displayed in stream view User can switch between table and
stream view See full description for each task Perform actions on tasks with one
click Display context data for individual
tasks View and add comments for
individual tasks directly from the Inbox
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 8
Substitution Management overviewView, create, modify and delete substitution rules
Navigate to My substitution rules
Navigate to Substitution rules where current user is a substitute
Currently active substitution rule/s
Currently inactive substitution rule/s
Old substitution rule/s
Enable/Disable substitution rule
Delete substitution rule
Create substitution rule
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 9
Create substitution ruleManage planned and unplanned absence through a substitute user
Create substitution rule options Planned absence: “Automatic
Forwarding” set to “on” will make the substitution active on the start date for the substitute user.
Unplanned absence : “Automatic Forwarding” set to “off” needs to be activated by substitute user explicitly. There is no start or end specified for such a substitution