The Leadership Challenge

Presented by :-Ashish Tripathi

What Effective Leaders do?Leaders mobilize others to want to get

extraordinary things done in organizations.Leaders transform values into actions, visions

into realities, obstacles into innovations, separateness into solidarity, and risks into rewards.

Leaders create the climate in which people turn challenging opportunities into remarkable successes.

LeadershipDefinition of Leadership Leadership is a relationship; it is about behavior

not personality. Leadership is everyone's business; it is an ongoing process that can happen anywhere and at any time.

Leadership is the skill of influencing people to work enthusiastically for the common good.

Our Leadership ImperativeGreat Leadership = Engaged Employees =Positive

Business Outcome

Importance of Employee EngagementThe world's top-performing organizations

understand that employee engagement is a force that drives business outcomes. In the best organizations, engagement is more than a human resources initiative --it is a strategic foundation for the way they do business.

World-class organizations unleash their potential for growth by optimizing their employee and customer relationships. Organizations that have optimized engagement have 2.6 times the earnings per share (EPS) growth rate compared to organizations with lower engagement in their same industry.

Five Practices of Exemplary LeadershipWhen getting extraordinary things done in

organizations, leaders engage in Five Practices of Exemplary Leadership.

> Model the Way> Inspire a Shared Vision> Challenge the Process> Enable Others to Act > Encourage the Heart

Ten Commitments of LeadershipThe Commitments of Leadership are behaviors that provide

structure and can be used as a guide for learning to lead.Model the Way1.Clarify values by finding your voice and affirming shared ideals2.Set the example by aligning actions with shared values.

Inspire a Shared Vision3.Envision the future by imagining exciting and ennobling possibilities.4.Enlistothers in a common vision by appealing to shared aspirations.

Challenge the Process5.Search for opportunities by seizing the initiative and by looking outward for innovative ways to

improve.6.Experiment and take risks by constantly generating small wins and learning from experience.

Enable Others to Act7.Foster collaboration by building trust and facilitating relationships.8.Strengthen others by increasing self-determination and developing competence.

Encourage the Heart9.Recognize contributionsby showing appreciation for individual excellence.10.Celebrate the values and victories by creating a spirit of community.

Foundation of LeadershipCredibility is the foundation of leadershipLeadership is the relationship between the

leader and the followers. In order for people to want to follow, there must be trust. Therefore, credibility is the foundation of leadership. Without credibility the leader's message will not be believed.

Over 20 years of research by Kouzes and Posner continues to validate that followers expect leaders to be honest, forward-looking, competent and inspiring.

Foundation of LeadershipCredibility MattersIf employees don’t trust and believe in their

manager, they will not believe the message.When employees perceive their manager has high

credibility, they are more likely to:Be promoters of the organizationHave strong sense of team spiritBe attached and committed to the organizationHave a sense of ownershipSee the alignment between their own personal

values and the values of the organization

Foundation of LeadershipCredibility Matters When employees perceive their manager as

having low credibility, they are more likely to: Produce only when they are being watchedBe motivated primarily by moneyPromote the organization publicly but

criticize the organization privatelyFeel unsupported and unappreciated

Foundation of LeadershipCredibility MattersEmployee know credibility when they hear

and see it. Around the globe people describe credibility as:

They practice what they preachThey walk the talkTheir actions are consistent with their wordsThey follow through on their promisesThey do what they say they will do

Leadership Practice: Model the WayTitles are labels, they do not give you

credibility, it is your behaviour that will win you respect. Model the way by:

> Leading by example > DWYSYWD (Do What You Say You Will Do)> Ensuring your actions align with your values

Leadership in Action: Model the Way

Commitment Number 1Essentials of:Clarifying Values> Find your voice> Affirm shared values

Taking Action> Write a tribute to

yourself> Write your credo> Engage in a credo

dialogue

Commitment Number 2Essentials of:Setting the Example> Personify the shared

values> Teach others to model the

valuesTaking Action> Do a personal audit> Develop a routine for

questioning> Put storytelling on your

meeting agenda

Leadership Practice: Inspire a Shared VisionLeaders awaken the passion in others by

communicating a compelling vision of their followers. Inspire a shared vision by:

> Envisioning the future > Finding a common purpose> Listening to others> Identifying what is important to others

Leadership in Action: Inspire a Shared VisionCommitment Number 3Essentials of: Envisioning the Future Imagine the possibilities> Find a common purpose

Taking Action Determine the something

you want to do> Picture what you will do

next> Survey your constituents

about their aspirations

Commitment Number 4Essentials of: Enlisting Others Appeal to common ideals> Animate the vision

Taking Action Record you shared vision Breathe life into your

vision> Expand your

communication and expressiveness skills

Leadership Practice: Challenge the ProcessLeaders are always looking for ways to

innovate, grow and improve. They are risk takers that recognize and support good ideas and learn from their mistakes. Challenge the Process by:

Searching for opportunities Experimenting and taking risks> Learning from your mistakes> Encourage and promote good ideas

Leadership in Action: Challenge the ProcessCommitment Number 5Essentials of: Searching for

Opportunities> Seize the initiative> Exercise outsight

Taking Action> Treat every job as an

adventureQuestion the status quo> Send everyone

Commitment Number 6Essentials of: Experimenting and

Taking RisksGenerate small winsLearn from experience

Taking ActionConduct postmortemsConduct pre-mortems> Strengthen resilience

Leadership Practice: Enable Others to ActLeadership is a team effort. Great leaders can

accomplish remarkable things by enabling others. They reinforce and support others, making each person feel talented and a vital part of the team. Enable Others to Act by:

> Sharing power with others> Offering support> Knowing when to be a coach and when to be

a team member> Building a culture of collaboration

Leadership in Action: Enable Others to ActCommitment Number 7Essentials of: Fostering Collaboration Create a climate of trust Facilitate relationships

Taking Action Show trust to build trust Say we, ask questions,

listen and take advice> Get people interacting

Commitment Number 8Essentials of: Strengthening Others Enhance self-determination Develop competence and

confidence

Taking Action Increase individual

accountability Offer visible support> Conduct monthly coaching

conversations

Leadership Practice: Encourage the HeartGreat leaders celebrate accomplishment and

milestones, show appreciation for excellence and build group esprit de corps. Encourage the Heart by:

Recognize contributionsLink performance with rewardsCelebrate the values and victoriesPersonalizing recognition

Leadership in Action: Encourage the HeartCommitment Number 9Essentials of: Recognizing Contributions Expect the best Personalize recognition

Taking Action > Find out what is

encouraging Stop by for a visit Develop a winner’s

attitude

Commitment Number 10Essentials of: Celebrating the Values and

Victories Create a spirit of

community Be personally involved

Taking Action Plan a celebration today Reinforce core values in

your celebrations> Enjoy yourself

SummaryDuring these tough times, it is critical to

continue to invest in building better leaders. An investment in the development of exemplary leaders will enable the organization to meet of the current and future business environment.

Thank You