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United Nations Global Compact · 2018. 4. 30. · money for our global charity, Afrika Tikkun....

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United Nations Global Compact Communication on Progress 2018
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Page 1: United Nations Global Compact · 2018. 4. 30. · money for our global charity, Afrika Tikkun. Together we raised over EUR 1.2 million; the highest amount raised in the event’s

UnitedNationsGlobalCompactCommunicationonProgress2018

Page 2: United Nations Global Compact · 2018. 4. 30. · money for our global charity, Afrika Tikkun. Together we raised over EUR 1.2 million; the highest amount raised in the event’s

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AboutBelron®

Belron makes a difference by solving people’s problems with real care. We are theworldwideleaderinvehicleglassrepairandreplacement(VGRR)withmorethantenmajorbrands-includingCarglass®,Safelite®AutoglassandAutoglass®.In2017,Belronacquiredseveral businesses carrying out AutoDamage Repair and Replacement (ADRR) andHomeDamage Repair and Replacement (HDRR). In addition, Belron manages vehicle glass andotherinsuranceclaimsonbehalfofinsurancecustomers.

There are over 28,000 people in the Belron business who all help make a difference toaround16.5million consumers each year, in 35 countrieson six continents.We focusonservicequality,generatingaveryhighlevelofcustomersatisfaction.

Key initiatives that support these outcomes are: the aim to become the natural choicethroughbuildingexceptionalbrands;ourabilitytobuildoutstandingkeypartnerships;ourfocus on being people and customer driven through a nationally led-globally supportedoperatingmodel;andacontinued focuson leadership,purposeandculture - theSpiritofBelron.

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CEOstatementofsupport

For the eighth consecutive year, Belron® is pleased to reaffirm its continued support asSignatorytotheTenPrinciplesof theUnitedNationsGlobalCompact (UNGC). Indoingsowe are committed to the adoption and embedding of the UNGC Principles across ourbusiness, topubliclyreportonourprogressandtoadvancesustainablebusinesspracticesthroughadvocacytoourpeople,ourbusinesspartnersandsuppliersaswellascivilsociety.

Weentered2017withaclearpurpose-tomakeadifferencetoourcustomers,ourpeople,our shareholders and our communities.We had stretching plans for our existing vehicleglass repair and replacement (VGRR) business in the face of continued expectedmarketdeclines. We also had an ambition to extend into other distressed consumers services,notablyautomotiveandhomedamage.

Despite a challenging market, it was another successful year for our existing VGRRbusinesses.Weservedarecordnumberofconsumers,deliveredrecordservice levelsandmadegreat strideswithour serviceextensionplans.Weentered theautomotivedamagerepairandreplacementmarketinfivecountrieseitherthroughofferingasolutionforminoraccidentdamageorforthewholespectrumofvehicledamage.WealsoenteredthehomedamagemarketthroughanacquisitioninFranceandanagreementwithafranchisegroupin Australia and New Zealand. We welcomed a new minority shareholder in Belron andcontinuedourjourneytobecomemorepurposedriven.

The approach to these changes in our business is supported by our unique culture - theSpiritofBelron,andisalignedwithourpurposeof“Makingadifferencebysolvingpeople’sproblems with real care”. I believe our success can only be achieved by having highlyengagedandmotivatedpeoplewho reinforceourculture.By listening tohowourpeopleare feeling on a regular basis through our Belron People Measure we are able tocontinuouslyimprovetheenvironmentinwhichtheyworkandalignourorganisationmorecloselytoourpurposeandstrategy,supportedbyourvalues.

Aswell asensuringourpeopleare thriving in theirwork,wecommit toallourbusinessactivities being carried out in a sustainable and responsible way. This means that wecontinuetolookatwaysofminimisingourimpactontheenvironment;thatwetakecareof our communities both locally and globally; and thatwe continue to uphold our coreprinciplesofIntegrity,RespectandTrustineverythingwedo.

SomeparticularhighlightsduringthispastreportingyearwasthecontinuedengagementofourbusinessunitswiththeCSRImprovementProgrammewherewecontinuallyseeourbusinessesmakethemostofthissustainabilityassessment.Overall,theevaluationsshowthatBelronisinthetop10%ofthe45,000+organisationsacrosstheworldthathavebeenassessed by Ecovadis. Over the past 18 months 21 of our businesses have either

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maintained or improved their CSR rating, and we will continue to support them in thecomingyearasweaimforourtargetofbeinggoldratedby2020.Webelievethatbeingaresponsiblebusinessnotonlyfostersprideinourpeopleandhelpsusidentifyandmanagerisks,butisalsoakeydifferentiator,makingusabetterbusinesstopartnerwith.

Allourbusinessescontinuedto lookatwaystheycanmakeapositivedifference intheircommunities, either throughvolunteering their time, sharing resourcesor raisingmoneythrough local initiatives. Over the year, these activities enable us to support over 300charities worldwide. A huge personal highlight for me in 2017 was the Spirit of BelronChallenge. Iwasonceagainhumbledby the commitmentand spirit ofourpeople, theirfamilies and friends, and our business partners as they swam, cycled and ran to raisemoneyforourglobalcharity,AfrikaTikkun.TogetherweraisedoverEUR1.2million;thehighestamountraisedintheevent’s16-yearhistory.

ThefollowingreportlooksatourprogressinembeddingtheUNGCPrinciplesforreportingyear2017,acrossourVGRRbusiness.DuetotheacquisitionsoftheADRRandHDRRbeingrecent,wearestillworkingonhowwewillimplementourCSRapproachtothosenewactivities.Thisshouldbeinplacebytheendof2018.

GaryLubner

CEO,Belron®

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TheBelronCSRStrategy

● Ethical responsibility – we continue to ensure our way of working is maintainedthrough regular training and monitoring and we are guided by our principles ofintegrity,respectandtrust

● Environmental responsibility–we continue to takemeaningful steps in reducingourimpactontheenvironment

● Social responsibility – we continue to be actively involved in supportingcommunitiesaroundtheworldandselectedcausesasaglobalgroup

● Peopleresponsibility–wecontinuetostriveforexceptionallevelsofengagementforourpeople

Belronhascontinuedtoprovidesupport tothebusinessestodefinewhatthismeansandhowpeopleareexpectedtobehavetosupport thesecommitments.Withaclearstrategyfor continuous improvement in all these areas, the Belron businesses are gaining greaterclarity about what to do to embed the principles for a sustainable business into theireverydayactivities.

Belronhasmadegreatprogresswithitsstrategyofexternallyassessingandbenchmarkingthe CSR (Corporate Social Responsibility) progress of each of its businesses, using theEcovadis (www.ecovadis.com) sustainability platform. The assessment evaluates the gapbetween the aspirationsoutlined in theprinciples of theUNGCand the current status ofactionstakenineachBelronbusiness.Itprovidesabenchmarkagainstotherorganisationsandascorecardwhichidentifiesopportunitiesforimprovement.

Each business is evaluated on the policies in place, the actions taken and the resultsachievedinrelationtofourthemes:minimisingimpactontheenvironment,labourpractices

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andhumanrights,customerrelationsandfairbusinesspractices,andsuppliers’sustainableperformance. Once the analysis is completed by Ecovadis, each business receives a fullscorecardandaratingscoreofgold,silverorbronze.

This sustainability benchmarking continues to be a useful tool in supporting all ourbusinesseson theirCSR journey.Theoutput fromtheassessmentprocessdeliversaclearframework for each business to make improvements. From the recent re-assessments,Belronhas10businessesratedgold,13ratedsilverandonebronze.Overall,thisputsBelroninthetop10%ofover45,000companiesworldwide,assessedbyEcovadis.

FollowingthereviewofthewaywecommunicateandimplementtheBelronCodeofEthics-OurWay ofWorking, in early 2018we launched our new approach through the BelronExecutiveLeadershippopulation.Thisfocusesonthe‘Genuine’pillaroftheSpiritofBelronandourcoreprinciples:

● Integrity:webelievethatwebuildandmaintaintheconfidenceofothersbybeingconsistentinwhatwesayandwhatwedo.

● Respect:wedemonstraterespectbyshowingconsiderationandcareofothersandourenvironment.

● Trust:byactingwithintegrityandshowingrespectforothers,webuildandmaintaintrustinwhoweareandwhatwedo.

The responsibility for promoting and living the behaviours and principles throughout thebusinesslieswiththeleadershippopulation.Throughthisnew,decentralisedapproacheachbusinesswilldeveloptheirownversionofacodeofconductbasedonthecoreprinciples,bringinggreaterengagementandownershipacrossthebusiness.

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LabourPractices&HumanRights

Assessment&standards

The aggregated results from the Ecovadis assessment show that the areas of labourpracticesandhumanrights,and fairbusinesspracticescontinue tobe thehighestscoringareas across the group. These results show that Belron is in the top 10% of the 45,000+businessassessedbyEcovadisaroundtheworld.

Withintheprocessofcompletingtheassessmentthebusinessunitsneedtoprovidetheirpolicies,actionsandresultsinrelationtotheirimplementationofhealthandsafetypolicies;workingconditions;actions inplace regardingdiscriminationandhumanrights;employeerights to join collective bargaining organisations and health and safety indicators such asaccidentratesandhoursoftraining.Thisprocessenablesourbusinessestoregularlyrevisitpolicies and procedures to ensure they are up to date with all relevant legislation andworkingpractices.

It is imperative that all Belron operations continue to bemanaged and operated to highethical standards thatprotectandsupport the rightsand interestsofeveryone.Allofourpeople,ourcontractorsandour supplierworkingconditionsare required tobecompliantwithnational legislation and in caseswhere this is deemed insufficient,with the relevantInternationalLabourOrganisation(ILO)Standards.

Wemake it clear inourcommitmentsandourcoreprinciples thatatBelron,any formofdiscrimination based on race, nationality, religion, age, disability, gender, marital status,sexualorientation,pregnancy,unionmembershiporpoliticalaffiliationisunacceptable.Wehave policies and procedures in place should such situations arise to deal with thempromptlyandeffectively.

Everyone at Belron and those we partner with are encouraged to speak up if they areinvolvedin,orarewitnessto,asituationwhichisnotalignedtothecoreprinciples.Whilstthis isencouraged tobedone internally,Belronprovides to itspeoplea speakup facility,managedthroughathirdpartyprovider,Expolink.During2017elevencallsweremadetothe Speak Up line, with issues raised fully investigated by a Belron Group Legalrepresentativeandthebusinessunitinvolved.

Although there is a new, decentralised approach to a Belron code of conduct, we willcontinue to provide the speak up facility, centrally. New materials, an on-line reportingchannelandanappwillsupporttherelaunchofthisfacilitytothebusiness.

Peopleengagement&recognition

TheBelronPeopleMeasure,whichwassuccessfully launched in2015, isnow live in24oftheBelronbusinesses.This isa simple, shortpulse surveywhich randomly selects25%of

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Belronpeoplefromeachbusinessviatexteverymonth.Thesurveyasksforaratingof1to10 on “How as work for you lastmonth?” and verbatim comments on “What was goodaboutit”and“Whatcouldhavebeenbetter?”Averagescoresacrossthebusinessin2017rangedfrom6.8to8.8withaconsistentlyhighresponserate.Thetoolisprovidinginsightfulfeedbackonopportunitiestoimproveengagementinallareas.Thispulsesurvey,alongwithanumberofotheractivitiesinsupportof12specificareasthatweknowdriveengagementhelpustowardsouraspirationofbeing‘thebestplaceyouwilleverwork’.

SeveralbusinesseswererecognisedintheirnationalBestPlacetoWorkcompetitions.TheBelron businesses in Norway and Belgium aswell as the global support centre at BelronInternational,allachievedtop10positionsintheircountries.

In 2017 we launched a new global recognition scheme - the Belron Exceptional PeopleAwards-thatrecognises,thanksandcelebratesourpeoplewhoaremakingabigdifferencefor our customers or colleagues.Weaskedour businesses to nominatepeople they trulyvalue.Thosethatmakeabig impact;arehighlyregardedbycolleaguesorcustomers;andperformexceptionallytimeandtimeagain.

Thisnewrecognitionprogrammehad63winners - individualsandteams- from20of theBelroncountries.WinnersreceiveapersonalthankyoubyaBelrondirectorandaregivenabespokegiftorexperiencethattrulymeanssomethingtothem.

Maintaining and developing the standards of our technician community is paramount fordelivering outstanding customer service as well as keeping our people on the front lineengagedandmotivated. In2017wecontinuedourtechnicianassessmentprogrammeandstarted the development of a new training and awareness programme for ADAS, whichcovers the Advanced Driver Awareness Systems such as lane deviation and emergencybrakingwhich are becomingmore andmore common on new cars. The train the trainerprogramme will be delivered to all business units during 2018 and cascaded to alltechnicians toensure theycan recognise these systems,understand the implications, andhavetherighttoolsandtrainingtosafelyreturnthevehicletothecustomer.

Part of the strategy to reinforce safety, quality and customer service standards and torecogniseandrewardourbesttechnicians,isourbiennialtechniciancompetition,knownas‘Best of Belron’. This year is the 10th edition of the competition, at which 30 Belroncountrieswillberepresented.Eachcountryhasalreadyheldlocalcompetitionsto identifytheir national champion and the international final will be held in Frankfurt, Germany,wherethewinnerwillbecrowned‘BestofBelron’.

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Communicating

We want to ensure that we are creating working environments in which everyone feelsvaluedandhastheopportunitytothrive.Therearevariouschannelsavailablewhichincludenewsletters,theintranet,workshops,forumsandsocialmediawhereappropriate.

Every Belron business unit respects the right of all their people and contractors to beinvolvedintradeunionsorcollectivebargainingarrangements.Weengagedirectlywithourpeople throughwell-developed communicationprogrammes, butweensure thatwe as abusinessandoursuppliersupholdthefreedomofassociationandtheeffectiverecognitionoftherighttocollectivebargaining.OurEuropeancountrieshaveworkcouncilsinplaceandalsowhererequired,thebusinesseshavecollectiveagreementsinplace.

Belron centrally facilitates a Social StructureMeeting once a year where representativesfrom European countries meet for two days. The 2017 meeting which includedrepresentativesfromeightcountries,metinitiallytodiscusstheissuestheywantedtoraise.TheythenreceivedabusinessupdatefromtheBelronGroupSupportServicesDirectorandanupdateonthe ‘PeopleDriven’agenda.Thiswas followedbyadiscussiononthe issuestherepresentativeshadtabled.EachtopicwasdiscussedindetailwiththeRegionalPeopleandLeadershipManagerwhoChairstheforumandactionswereagreed.AmemberoftheBelronGroup LegalCounsel,whoacts as Secretary for the forumdistributed theMinutesandsupportingdocumentsasafollowup.

Supplierpartnerships

Belron International Ltd (the global support centre for the Belron businesses) hasimplementedanewprocessfortheon-boardingandmanagementofgroupsuppliers.ThescopeofthisprocesscoversallsupplierswhohaveacontractwithBelronInternationalLtdforsupplytobusinessunitsoraffiliates.

Theprocessspecifieswhatactionsaretobetakenduringbothbringingnewsupplierson-boardandtheirongoingmanagement,andcoversthefollowingfourspecificareas:

● Financialstandingandabilitytocontinuetrading

● Riskmanagementandensuringcontinuityofsupply

● CompliancetoBelronCodeofConductandlocallegislation

● Correct legal protection through adequate contracts, and ensuring the suppliercommits to adhering to the Belron Supplier Code of Conduct ongoing as a keyrequirementtobecomeandtoremainasupplierofBelron

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Theprocessspecifiesthestepstobetakenforboththecategorisationofsuppliers(A,BorC)andtheactionstobetakenforeachsuppliercategory,whichincludethefollowing:

● On-siteauditsforaselectnumberofsuppliersperyear

● OnlineevidencebasedauditsforallAandBcategorysuppliers

● Self-assessmentsurveysforallCcategorysuppliers

● In-housechecksofselectedcriteriaforallsuppliers

The process ensures that all suppliers continue to both comply with the Belron Code ofConductandprove theyare capableof supplyinggoodsor servicesas required. Supplierswhosuccessfullycontinuetopasstheprocessare‘approved’forbusiness,andanysupplierwhofailstheprocessare ‘unapproved’andwouldneedtodemonstratecorrectiveactionshavebeentakeninordertoregaintheirapprovedstatus.

Belronconductsatleastfouron-siteauditsperyearofcategoryAsuppliersandallcategoryB suppliers are expected to complete an externally evaluated on-line assessment. Thesesuppliers are assessed for compliance to both Belron Code of Conduct and all relevantcountry specific legislation. All our lowest risk, category C suppliers are expected tocompleteanonlineselfassessment.

Theaudits andassessments cover Labour Standards,Health andSafety, Environment andBusiness Ethics, and their scope includes all types ofworkers including direct employees,labourproviderworkers,workersemployedbyserviceprovidersandworkersprovidedbycontractors.

Theoutcomeof theauditsandassessments flagallareasofnon-compliance.Theseareasare included in a corrective action plan (CAP) report which is followed up by the BelronPurchasingTeamtoensuretheyarealladdressedandactionedtoasatisfactorylevel.Thisprocess helps to protect Belron International and the subsidiaries, and to promotesustainableandethicalbusinesspracticeswithinthesupplychain.

In2017 theBelronbusinessesbased in theUK,publisheda slaveryandhuman traffickingstatement in accordance with the Modern Slavery Act, setting out our approach toaddressingtheriskaswellasourduediligenceprocess.

● BelronInternationalLtdstatement● BelronUKLtdstatement

Through our core principles and our CSR benchmarking programme we have systems inplace to ensure that the Articles of the United Nations Universal Declaration of HumanRightsareassessed,prioritisedandimplementedastheyapplytooursphereof influence.Thismeansthatinnoinstancewillinhumanetreatmentofourpeopleorthoseinoursupplychain,beacceptableincludinganyformofforcedorbondedlabour,physicalpunishmentor

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otherabuse.

Belronoutlawstheuseofchildlabourinanyform.Wedonotemployanyonebelowtheageof16orthelocallegalminimumemploymentageshouldthisbedifferentinacountryweoperatein.Wewillnotusesupplierswhousechildlabourinanymanner.

The average score for sustainable purchasing from our external assessment programmeplacesBelroninthetop26%ofcompaniesassessedbyEcovadis.

Environment

OverallEnvironmentalImpact

Each of the Belron corporate business units collects environmental impact data on anannualbasis.Thisprovidesgooddataonwhichtoassessprogressonminimisingtheimpactofourbusinessonbothcarbonemissionsandwaste.

Just over half our carbon emissions come from our branch activity where we serve ourcustomers.Athirdisrelatedtoourwarehousinganddistributionactivityandtheremaining10% comes from our headquarters in each countrywhich includes our customer contactcentres

Thelargestsingleopportunityforfurtherreductionremainsourmobileactivitytoserveourcustomerswhenandwheretheywanttobeservedandwecontinuetomakeprogressonintroducingloweremissionvehiclesandmanagingdriverbehaviour.Ourtwokeyinitiativesin thisareaareto introducealternative fuelvehiclesandconcentrateon improvingdriverbehaviour.

Anumberofbusinesseshavenowstarted topilotelectricorhybridvans.Theexperiencehasbeenverypositive forbothtechniciansandcustomers,andwehavefoundthisworksoperationally for densely populated areas. In France particularly we have seen thesuccessful introductionof theNissaneNV200 in the largercities.However,weare limitedwith electric vans by the relatively small size of the vehicles and an autonomyof around

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100km.We are nowworkingwith Ford to pilot a larger, battery driven vanwith a rangeextenderwhichwill increaseautonomytoaround300km.Thiswillbetrialled intheUK in2018withthepotentialforintroductionin2019.

Across the business we continually look for other ways to minimise our impact on theenvironment and a particular initiative in our European Distribution Centre in Belgiuminvolvedusingthenaturaldaylightaslightingforanewwarehouse.Daylightprovides5,000Lux;twentytimesmorethantheaveragelightstrengthataregularworkstation,evenonagloomy day. A mirrored, technology based system, the ‘LightCatcher’, searches for theoptimumlightspotwithoutusingupanyenergy.Asmallintegratedsolarpanelensuresthatthe LightCatcherworks completely autonomouslywithout having to be connected to theelectricity grid.With over 420 LightCatchers installed in the newwarehouse, theywill beabout to switch off the electric lights for an average of ten hours per day, resulting in asaving of 472,000 kWh of electricity each year. This good practice is shared with otherBelronbusinesseswhocanlooktoimplementasimilarsystem.

Overthepast3yearsourkeyintensitymeasureofCO2eperjobhasdecreasedbyaround4%peryear,demonstratingthepositiveimpactofactionsacrossthebusinesstodecreasegreenhousegasemissionsandtobemoreenvironmentallyefficient.

Inearly2018BelronsignedajointventureintheUSAforaglassrecyclingplantontheWestcoastwhichwillallowustoincreaseourrecyclingrateinthecountrysignificantlybytheendof2018.

The biggest positive impact we continually make on the environment is our repair firststrategy.Repairhasaround1/5ththeenvironmental impactofareplacementandin2017we carried out windscreen repairs on over 3 million customers’ cars. This saved over125,000tonnesofCO2e.

TheaveragegroupscoreforenvironmentfromourexternalassessmentprogrammeplacesBelroninthetop10%ofcompaniesassessedbyEcovadis.

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Anti-corruption

Although the Belron Group is decentralised and operates on a matrix model, the GroupLegalfunctionishowevercentralised.Eachofthelargebusinessunitshasaseniorlawyerembedded in that business who is part of that business’s leadership team and for oursmaller businesses a lawyer is assigned to that business andwill support it togetherwithlocalexternalcounsel.

Anti-bribery and corruption (ABC) is one of the compliancematters that theGroup Legalfunction promote throughout the business. Our approach is business unit and marketspecific and therefore the policies and procedures adopted will depend on a number offactorsincludingtherelevantriskandlocalrulesineachbusinessunitcountry.Inhigherriskjurisdictions,morestringentmeasuresareputinplacetohelppreventABC.Ourlegalteamprovidestrainingandawarenesstoallourbusinessesonanti-corruption lawandouranti-corruptionpoliciestoensurethatwecontinuetocompetefairlyandincompliancewithallapplicableanti-briberylaws.

Weareexplicitinourethicalstandardsthatoffencessuchasbriberyandcorruptionarenottolerated within the business. Belron itself will not accept or offer money to inducefavourabletreatmentforBelron,forexample,acceptingmoneyfromordonatingmoneytoanyemployeeofagovernmentorganisationoragovernmentofficial.Similarly,wedonottolerateanysuchactivitybyourpeopleorbythosewithwhomwedobusiness.

OurCSRbenchmarkingprogrammeresultsshowthatourapproachtofairbusinesspracticesplacesusinthetop13%ofbusinessesacrosstheworldusingtheEcovadisplatform.Eachofourbusinessesisassessedonthepolicies,actionsandresultsinrelationtoanti-briberyandcorruption, conflict of interest, fraud, money laundering, anti-competitive practices,truthfulnessofmarketingandadvertisingmessagesaswellasdataprotectionandprivacy.

All Belron people, contractors and external parties are encouraged to raise any genuineconcern about any suspected misconduct or malpractice, including bribery, facilitationpayments,extortionandmoneylaunderingprovisions,ethicalmisconductoranyperceivedinfringementoftheirrightsthroughtheir linemanagerorsomeonewithinthePeopleandLeadershipteam.IfforanyreasontheyfeelunabletodothatourSpeakUpline,providedandmanagedindependentlybyExpolink,isavailableinallourbusinesslanguagesforthemtouse.All concernsareproperly investigated ina fair andeffectivemannerandwehavemechanismsinplacetoensurethatnoformofretaliationorreprisalforreportingsuspectedinfringementstakesplaceasaresultofanyraisedconcern.

Our internal Risk team continues to work with each of the Belron businesses to ensureconsistencywithouranti-corruptioncommitmentusingacomprehensiveRiskManagementProgramme. This programme reviews several areas of the business including; financialcontrols,relationshipswithbusinesspartners,ethicalbreachesandourpeople.

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Makingthisreportavailabletoallstakeholders:

OurCommunicationonProgressisavailablethroughourinternalintranetandonourexternalwebsitehttps://www.belron.com/aboutus/whatwestandfor/

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APPENDIXUnited Nations Global CompactCommunication on Progress Policies & Procedures in place against the Ten Principles

Policies&ProceduresinplaceHumanRights

1 Businessesshouldsupportandrespecttheprotectionofinternationallyproclaimedhumanrights;and

2 Businessesshouldmakesuretheyarenotcomplicitinhumanrightsabuses

Labour

3 Businessesshouldupholdthefreedomofassociationandtheeffectiverecognitionoftherightstocollectivebargaining

4 Businessesshouldsupporttheeliminationofallformsofforcedandcompulsorylabour

5 Businessesshouldsupporttheeffectiveabolitionofchildlabour

6 Businessesshouldsupporttheeliminationofdiscriminationinrespectofemploymentandoccupation

Environment

7 Businessesshouldsupportaprecautionaryapproachtoenvironmentalchallenges

8 Businessesshouldundertakeinitiativestopromotegreaterenvironmentalresponsibility;

9 Businessesshouldencouragethedevelopmentanddiffusionofenvironmentallyfriendlytechnologies

Anti-corruption

10 Businessesshouldworkagainstcorruptioninallitsforms,includingextortionandbribery

BelronCodeofEthics-OurWayofWorkingEthicson-lineportal(www.belronethics.com)OurWayofWorkingawarenesstrainingsessionsSupplierauditprogrammeInternationalSpeakUplineavailableinallBelronbusinesslanguagesSupplierCodeofConductRussiaanti-corruptionpolicyKeyprinciplesAnti-CompetitivenessAnti-CompetitivenessonlinetrainingmoduleConflictofInterestsDisclosures&QuestionnairesRiskManagementProgrammeEcovadisCSRbenchmarkingassessmentwhichincludesFairBusinessPracticesforallcorporatebusinesses

BelronCodeofEthics-OurWayofWorking(availableinalltheBelronbusinesslanguages)Ethicson-lineportal(www.belronethics.com)OurWayofWorkingawarenesstrainingsessionsSupplierauditprogrammeInternationalSpeakUplineavailableinallBelronbusinesslanguagesSupplierCodeofConductEcovadisCSRbenchmarkingassessmentwhichincludesLabourPractices&HumanRightsandSustainableProcurementforallcorporatebusinessesModernSlaveryActStatements(BelronInternational&BelronUK)

BelronCodeofEthics-OurWayofWorkingEthicson-lineportalOurWayofWorkingawarenesstrainingsessionsSupplierauditprogrammeInternationalSpeakUplineavailableinallBelronbusinesslanguagesSupplierCodeofConductEmployeeForumsandWorksCouncilsactivewithinbusinessunitsEuropeanWorksCouncil(annualmeeting)Health&SafetytrainingforcentralofficesemployeesandspecifictrainingfortechnicianpopulationHumanResourcespoliciesandproceduresinplacetoensureemployeewell-beingGlobalemployeerecognitionprogrammesinplaceEcovadisCSRbenchmarkingassessmentwhichincludesLabourPractices&HumanRightsandSustainableProcurementforallcorporatebusinesses

CarbonfootprintreportingtoolacrossallourcorporatebusinessunitstosupporttheminmanagingandreducingtheircarbonfootprintCentrallydevelopedbestpracticeenvironmentalpolicyAnnualreportingofcarbonfootprinttoGRIindicatorswithinparentcompanyshareholdersreportAdoptionofEcovadisplatformasanexternalmeasureofprogressReportingtemplatetocomparebranchproductcarbonfootprintwiththemobileproductsBenchmarkingtooltoidentifyopportunitiestoreducebuildingrelatedenergyandtheassociatedcarbonfootprintSharingofbestpracticeforuseofreverselogisticstocentralisedisposalofwasteCentralisedevaluationofsuppliers'CSRcredentialstopromotegreatresponsibilitywithinthesupplychainTemplatetocomplywiththeEuropeanEnergyDirectiveEcovadisCSRbenchmarkingassessmentwhichincludesEnvironmentforallcorporatebusinesses


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