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8/8/2019 UnitLearning
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Learning :
Learning is understood as the modification of
behavior through practice, training or experience.
FIVE IMPORTANT COMPONENTS OF
LEARNING
` Learning involves changes` Not all changes reflect Learning
` Learning is reflected in behavior
` The changes in behavior should occur as a result of
experience, practice, or training.
` The practice or experience must be reinforced in
order for learning to occur.
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Learning
Classicalconditioning
Operantconditioning
Observationallearning
Cognitivelearning
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Classical conditioning states that an event,
repeated several times evokes desired response
Classical conditioning experiment conducted
on both human and animals
` PAVLOV¶S DOG (animal)
`WATSON¶S BABY ALBERT (human)
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` Stimulus: Any change in the
environment that an organism registers.
` Response: Any behavior that theorganism emits as a consequence of a
stimulus.
` Ref lex: A consistent connection betweena stimulus and a response.
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IVANIVANPAVLOV PAVLOV
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Ivan Pavlov
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JOHN BROADUS
WATSON
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` The goal was to condition Albert to fear a white rat
by paring the white rat with a loud bang (UCS).
` Initially, Albert showed no fear of rats, but once the
rat was repeatedly paired with the loud noise(UCS),
` Albert developed a fear of rats. The noise (UCS)
induced fear (UCR).
` After pairings between the loud noise (UCS) and
the rat (CS), Albert started to fear the rat.
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operant conditioning deals with the
modification of "voluntary behavior" or operant
behavior. Operant behavior "operates" on the
environment and is maintained by its consequences
--B.F. Skinner
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B.F. SKINNER
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Appetitive Aversive
Presented
Positive reinf orcement
Positive event follows
response e.g. reward
Punishment
Discomfort follows response
e.g. punishment
Removed
Punishment
Positive state removed
after response e.g. time-
out or omission training
Negative reinf orcement
Discomfort removed after
response e.g. escape or
avoidance learning
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Consequence What it involves Effect on behavior
Positive
reinforcement
Presenting
something the
organism likes
Strengthened
Negative
reinforcement
Removing
something the
organism doesn¶t
Likes
Strengthened
Punishment Presenting
something the
organism
doesn¶t likes
Weakened
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`You insert a coin in a coffee vending machine
̀press a certain button
`the machine will offer a cup of coffee
Here we learnt from past experience how to
cause the environment (the machine) to deliver
a cup of coffee
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Observational learning also known as vicarious
learning, social learning, and modeling is a type of
learning that occurs as a function of observing,
retaining and replicating novel behavior executed by
others.
An observer¶s behavior can be affected by the
` Positive consequences : vicarious reinforcement
`
Negative consequences : vicarious punishment.
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Learning by observation involves four separate processes:
` Attention : Observers cannot learn unless they pay attention
to what¶s happening around them
`
Retention: Observers must not only recognize the observed behavior but also remember it at some later time.
` Production : Observers must be physically and/intellectually
capable of producing the act.
` Motivation : Observers will perform the act only if they have
some motivation or reason to do so.
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Model observer
Behavior Pay attention to
model remember
what model did
Practice model¶s
behavior
Motivated to
imitate model?Imitate
model¶s
behavior
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Transfer of training refers to the effect that
knowledge or abilities acquired in one area have
no problem solving or knowledge acquisition in
other areas.
A cognitive psychologist might be
interested in how the semantic similarity of word
pairs in one list affects time to learn on a secondlist (the transfer task).
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Cognitive process assumes that people are
conscious, active participation in how they learn.
Behavioral choice
Prior
learning
Perceived
consequences
Feedback
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Transfer of training is based on the Theory of Transfer of learningThere are three types of Transfer of Training:
1 Positive TransferThis is when prior learning or training facilitates acquiring anew skill or reaching the solution to a new problem. In thissituation the individual performs better than he would havewithout the prior training.
2 Negative TransferThis is when prior learning or training hinders acquiring a newskill or reaching the solution to a new problem. In thissituation the individual performs worse that he would have hadhe not been exposed to the prior training.
3 Zero TransferIn this situation, past experience or training neither enhancesnor hinders acquiring a new skill or reaching the solution of anew problem.
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Procedures ------------------- say how to perform and why
` update relevant policies and procedures before training begins
` use actual policy and procedural documents during training
R oles & Responsibilities ----------------- say what level of
performance is required
` clarify role responsibilities and update relevant role descriptions
` link learning outcomes to role descriptions
Aids on the job ------------------- extend the training room into the
workplace
` replicate training aids on the job
` encourage employees to use on-the-job aids
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Coaching ---------------- overcomes individual barriers to skill
application` plan for and dedicate on-the-job coaching resources
` train coaches in how to coach effectively
Targets -------------- and measurement proves people are performing
`
agree and set measurable organizational and individual goals` link program learning outcomes to organizational and individual
goals
` translate goals into required on-the-job behaviors
Incentives ---------------- give a personal reason to perform
` modify incentives to reward goal achievement and expected behaviors
` provide employee feedback frequently and using a variety of
methods
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Communication --------------- informs and involves all stakeholders
` communicate information to all appropriate levels in organization
` use a variety of communication mediums and styles
Engagement --------------- motivates participants to apply skills
` brief employees before training on purpose and application of
program
` managers and supervisors introduce training and attend sessions
` review learning after training and identify opportunities for skill
application` follow up regularly progress on skill application with employee