© 2010 Brigham Young University–Idaho© 2008 Brigham Young University–Idaho
© 2010 Brigham Young University–Idaho 2
Centralized Web Production Process
Web Team
Site
Site
Site
Site
Site
Site
Site
Site
© 2010 Brigham Young University–Idaho 3
Distributed Web Production Process
WebTeam
Site
Site Site
Site Site
SiteSite
Site
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Web Team Contribution
WebTeam
Technology and platform
Templates and standards
Training and consultation
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Tandem Websites
© 2010 Brigham Young University–Idaho 6
A Process for Evaluation and Feedback
© 2010 Brigham Young University–Idaho 7
A Process for Evaluation and Feedback
What is our strategy and process?
Where are we in the process?
What have we learned?
How can you help?
© 2010 Brigham Young University–Idaho
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Strategy and Philosophy
We began the process of rethinking our
website in January 2009. Our primary goal
was to improve the quality of the experience
of all those who use the website.
© 2010 Brigham Young University–Idaho 10
Strategy and Philosophy
The BYU-Idaho website is a primary mode for
student interaction with the university. For
some, it is an almost exclusive mode of
interacting with us.
© 2010 Brigham Young University–Idaho 11
Strategy and Philosophy
The design of the Beta site is based on “audience
pages”. Future Students Current Students
EmployeesAlumni & Community
© 2010 Brigham Young University–Idaho 12
Strategy and Philosophy
The design of the Beta site is based on “audience
pages”.
Future Students Current Students EmployeesAlumni &
Community
Visitors
© 2010 Brigham Young University–Idaho 13
Strategy and Philosophy
Our web structure should meet the needs of our audiences, not mirror our departmental
organization.Student
Department
Service
Service
Service
Department
Service
Service
Service
Department
Service
Service
Service
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Strategy and Philosophy
Our web structure should meet the needs of our audiences, not mirror our departmental
organization.Student
Department
Service Service
Service
Department
Service Service
Department
Service
Service
Service
Service
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Consistency and Flexibility
© 2010 Brigham Young University–Idaho 16
Consistency and Flexibility
© 2010 Brigham Young University–Idaho 17
Consistency and Flexibility
© 2010 Brigham Young University–Idaho 18
Consistency and Flexibility
© 2010 Brigham Young University–Idaho 19
A Process for Evaluation and Feedback
Where are we in the process?
What have we learned?
How can you help?
© 2010 Brigham Young University–Idaho
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Migration Process (Scope)
© 2010 Brigham Young University–Idaho 22
© 2010 Brigham Young University–Idaho 23
© 2010 Brigham Young University–Idaho 24
Migration Timeline
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Migration Breakdown
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Campus Migration Schedule
© 2010 Brigham Young University–Idaho
• College of Agriculture and Life Sciences• College of Education and Human Development• College of Performing and Visual Arts• College of Language and Letters• College of Physical Sciences and Engineering• Admissions• Financial Aid• Information Technology• Student Support
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Migration Schedule
Wave 1 (May – July)
© 2010 Brigham Young University–Idaho
• Academic Discovery Center • Alumni Relations• Student Records & Registration • Financial Services• Continuing Education• Academic Technology
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Migration Schedule
Wave 2 (July – September)
© 2010 Brigham Young University–Idaho
• Academic Support Centers• Student Representative Council • BUILD• University Relations• Event Services• Human Resources• Dean of Students
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Migration Schedule
Wave 3 (September – November)
© 2010 Brigham Young University–Idaho
• McKay Library• Food Services• Testing Center• Facilities Management • Safety Office• Facility Planning & Construction• Student Honor Office• Pathway Program
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Migration Schedule
Wave 4 (November – January)
© 2010 Brigham Young University–Idaho
• University Press• Health Center• Counseling Center• Community Connections• Learning Model• Academic Travel• Internal Audit
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Migration Schedule
Wave 5 (January 2012 – March )
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Migration Statistics
• 7 offices migrated
• 40 offices actively building their sites
• 200+ users in WebBuilder
© 2010 Brigham Young University–Idaho
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Beta Site Feedback
Feedback from May 1 through June 21, 2011.
• 739 respondents
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Beta Site Feedback
Feedback from May 1 through June 21, 2011.
• 12% expressed concerns with other technologies
• I-Learn
• My.byui
• Calendar
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Beta Site Feedback
Feedback from May 1 through June 21, 2011.
Trending topics [Percentage of 739 respondents]
• 9.2% New layout is busy/hard to navigate
• 8.1% Like the old site better
• 6.1% Would like login button on home page
• 5.7% Please stop changing the website
• 3.5% Include more academic information
• 3.0% Remove quotes from images on home page
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Beta Site Feedback
Items we are working to refine and change:
• Stronger academic presence on home page
• Removing text on photos on home page
• Add audience links to academic department home pages
• Multiple refinements to WebBuilder authoring environment