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University IT ProfessionalsORIENTATION
IT Governance CouncilUITM Subcommittee and the UITM Leadership TeamIT Policies & Guidelines
IT Governance at FSU
Campus Networking and Security CommitteeFSU Macintosh Users Group (FSUMUG)Microsoft Technology Services CommunitySharePoint Users Group
IT Collaborative Groups & Committees
Nolenet – General IT Discussion ListFSU-ADC – Microsoft TechnologiesFSU WebmastersIT SecurityUITM Mailing List (IT Managers Only)Mailing Lists / Listserv Services
FSU IT Related Mailing Lists
IT Services provided by:• Information Technology Services
(ITS)• Other FSU Departments
Management of IT Services and Systems
its.fsu.edu/Service-Catalog • E-Mail• CTS Desktop Support• Network• Collaboration Services (MS SharePoint)• IT Security• eZPublish (Web Services)
IT Services Provided by Information Technology Services (ITS)
FSU Service Center: servicecenter.fsu.eduITS Service Desk: 850-644-HELP
IT Services Provided by Information Technology Services (ITS)
FSUID• Eligibility• Activation Process• Provisioning additional accounts• Authentication ServicesFSUCARD
Identity & Access Management
Application Security• Mainframe (NWRDC)• Secure Apps• OMNIDe-provisioning
Identity & Access Management
Major IT Services provided by Information Technology Services (ITS)
• Storage• Local and Off-site backups
• Virtual Server Hosting• Local and Off-site backups
• Service Availability • 24 hours a day, 7 days a week.
Storage• Provides primary file storage for departments
through enterprise class NAS. • Typically provided through the use of the CIFS
protocol and now NFS protocol as well.
Virtual Server Hosting• Departments can utilize ITS' enterprise data
center to house their own servers. • A cost effective alternative to operating a
departmental server and includes storage and backup services utilizing clustered enterprise class servers running the VMware/ESX virtualization suite.
Virtual Server Hosting (Continued)• Virtual server host services include basic
operating system installation (Windows or RedHat Enterprise Linux) and patches.
• For virtual server hosts, memory and disk space utilization is constrained by available resources.
• Patched on a prearranged schedule in consultation with the departments.
• Departments are responsible for the applications running on the hosts.
Major IT Services provided by Information Technology Services (ITS)
IT Security• Enterprise Incident Response• Computer & Network Forensics• Network, Subnet, and System
Vulnerability Scanning• Penetration Testing / nexpose System
Vulnerability
Major IT Services provided by Information Technology Services (ITS)
IT Security Continued• IBM RPT Privacy Tester Website
Spider• Enterprise McAfee ePO Console• Enterprise WSUS for Microsoft
Security
Major IT Services provided by Information Technology Services (ITS)
• Business Continuity/Disaster Recovery
• Enterprise Software Licensing (Microsoft Campus Agreement, McAfee, MATHLAB, Oracle, and also others in the queue)
• Privacy and Security Committee• Legislative Affairs
Network Communication Technologies• Communication Infrastructure• Pathways (ISP/OSP)• Hor./Vert. Wiring (Cat3, Cat5e, Fiber,
Coax)• Major and Minor Projects
Major IT Services provided by Information Technology Services (ITS)
Network Communication Technologies• Core Networking to Building Entry
Switch• Building Edge Switches• Wireless• Voice (TDM/SIP-VoIP)
Major IT Services provided by Information Technology Services (ITS)
Network Communication Technologies• Voice Mail• MAN/WAN (MFN, I2, TFL, FLR)• FSU Card Access/Security Systems• Closed Circuit TV
Major IT Services provided by Information Technology Services (ITS)
Network Communication Technologies• Service Level Understanding (SLU)• Seminole Cable Vision• Campus Wide Cell Site Management
Major IT Services provided by Information Technology Services (ITS)
Blackboard (campus.fsu.edu)Assessment and Testing (ODL)Campus Access and Security (CASS with FSUPD)
Technology Services Provided by other FSU Departments
OMNI (ERP)High Performance Computing (HPC)Departmental Copier Service (OBS)Computer Purchases (FSU Book Store)
Technology Services Provided by other FSU Departments
Property & Equipment: Accounting/Reporting/Surplus
Purchasing IT Resources
IT Asset Management & Purchasing
OMNI E-MarketSoftware LicensingP-Card
FSU PurchasingFSU Computer StoreProperty Accounting
Purchasing IT Resources
Unified CommunicationsExpanded Campus WirelessUniversity Events CalendarITS News Roller Newsfeed
Current IT Updates
fsu.edu/helpdeskFSU Service Center: servicecenter.fsu.eduITS Service Desk: 850-644-HELP
FSU Service Centers / Help Desks
THANK YOUUniversity IT Managers
Leadership Team