University of Missouri 2012-2013...

University of Missouri

2012-2013 Graduates

Master of Health Administration

Master of Science, Health Informatics

Department of Health Management and Informatics

www.hmi.missouri.edu

UUNIVERSITYNIVERSITY OFOF MMISSOURIISSOURI

Dear Colleagues:

Welcome and thank you for your interest in our educational programs and our students!

We are again preparing another graduating class to carry the skills and values they have acquired through hard work and

discipline to serve the needs of health care organizations and their stakeholders. Each class brings intelligence and energy

to the task, and this year’s graduating class is equal to the challenge of upholding the standard set by those who have gone

before them.

Sadly, the Class of 2013 and the HMI family have also experienced the tragic loss of a classmate, student, and friend,

Aditi Avhad. We carry Aditi in our hearts and strive to maintain the standard of excellence, service, and friendship she

exemplified.

An integral part of the HMI mission is the support of the University of Missouri Health System’s and the School of Med-

icine’s mission to improve the health of Missourians while being a leader in the health care field. To this end, HMI has

been involved in research on the efficiency of delivering health care, improvements in quality of health care through

health informatics, and quality improvement projects in which our students participate.

I would like to make a special mention of our students’ involvement with the HMI teaching mission. In 2012, HMI stu-

dents approached the department leadership to suggest improvements in the teaching of health management and infor-

matics. HMI leadership then asked students to organize these suggestions, which they did in a very positive way, for

HMI education programs. We then created the Education and Student Services Quality Improvement Group, com-

prised of students and faculty, to discuss and implement the improvement recommendations.

We are pleased to emphasize the effectiveness of our educational programs in preparing the future generation of health

managers and health informaticians in Missouri. In 2011, we graduated 38 MHA (17 executive and 21 residential), 14

MHI (8 executive and 6 residential) and granted 17 Health Informatics certificates (4 executive stand alone and 13 resi-

dential MHA students). An estimated 100% of these HMI graduates from MHA and MSHI programs were employed in

the health care field approximately three months after graduating.

We are proud of the educational programs offered by the HMI Department:

• Master of Health Administration (MHA)

• Executive Master of Health Administration (MHA)

• Master of Science in Health Informatics (MS)

• Executive Master of Science in Health Informatics (MS)

• Graduate Certificate in Health Informatics

• Graduate Certificate in Health Ethics

This year’s Resume Book profiles students who will graduate in the 2012—2013 academic year. I would be happy to

speak with you further about our students and academic programs.

Eduardo J. Simoes, MD, MSc, DLSHTM, MPH

Chairman and Health Management and Health Informatics

Alumni Distinguished Professor

UUNIVERSITYNIVERSITY OFOF MMISSOURIISSOURI

TABLE OF CONTENTS

Master of Health Administration Program 1

Health Administration Curriculum 2

Executive Master of Health Administration Program 3

In Memoriam 4

Class of 2012—2013 Master of Health Administration Graduates’ Resumes 5 - 42

Master of Science in Health Informatics Program 44

Health Informatics Curriculum 45

Executive Master of Science in Health Informatics Program 46

Class of 2012—2013 Master of Science, Health Informatics, Graduates’ Resumes 47-62

Certificate Programs 63

2012 Internship Preceptors 64

HMI Faculty 65

UUNIVERSITYNIVERSITY OFOF MMISSOURIISSOURI 11

The University of Missouri (MU), established in 1839, is the oldest state university west of the Mississippi River. MU is one of

the most comprehensive and diverse universities in the United States. As a member of the Association of American Universities

and a university classified “Research I” by the Carnegie Foundation for the Advancement of Teaching, MU is a premier research

institution and provider of professional education.

The Department of Health Management and Informatics combines health services management and health informatics,

one of the few programs in the country to do so. Our mission is to develop, translate, and disseminate knowledge for innovative

and evidence-based solutions to improve clinical, operational, and financial performance in complex health systems.

The Master of Health Administration Program is competency-based and distinctively equips graduates for success through

(a) providing solid grounding in professional and operational knowledge and skills, (b) integrating health informatics throughout the

health services management curriculum, and (c) incorporating overarching complex systems context and analytical approaches. The

residential and executive master’s degrees launch and advance patient-centered, improvement-oriented, financially-responsible, and

ethically-grounded careers in evidence-based health services management.

The Accrediting Commission on Education for Health Services Administration (ACEHSA), now the Commission on Accreditation

of Healthcare Management Education (CAHME), has continuously accredited the MHA Program since 1968. The Program admits

diverse cohorts of students from Missouri, other states, and around the world. Whereas the residential master’s degree format is a

traditional on-campus residential program, the executive master’s degree is offered in a hybrid model featuring both on-campus

and distance learning. In order to prepare for and enable transformational leadership in improving patient care, quality, safety,

value, and overall population health, both the residential and executive formats emphasize fostering an individualized and

collaborative culture of learning, mentoring, and professional development among students, faculty, staff, alumni, and other

practitioners in order to prepare and enable transformational leadership in improving patient care quality, safety, value, and overall

level of population health. Primary post-graduation placement organizations include health systems, hospitals, academic medical

centers, physician group practices, surgery centers, information technology companies, consulting firms, government agencies,

insurance entities, and other points of health services delivery.

Management Internships (residential students)

During the summer between the first and second year of the program, students complete a 12-week internship in an approved

health organization under the guidance of a highly qualified and motivated preceptor. Internships allow students to apply knowledge

and develop the skill sets necessary for becoming successful health industry professionals. The host organization usually pays

student interns a monthly stipend.

Executive Management Study (residential students)

During the second year of the program, student teams work with client organizations to conduct a two-semester operations

management and improvement consulting project that culminates with a final report and set of actionable recommendations.

For more information, contact:

Veronica Kramer, M.P.A.

Coordinator of Student Recruitment & Admissions

(573) 884-0698

[email protected]

MASTER OF HEALTH ADMINISTRATION PROGRAM

The University of Missouri’s nationally ranked Master of Health Administration Program is located in the School of Medicine, which

is recognized for its excellence in research and is ranked as one of the top 10 in the nation in primary care.


MASTER OF HEALTH ADMINISTRATION CURRICULUM Residential Program

MHA Foundation Courses: Microeconomics, Accounting, Finance

Required MHA Courses - MHA candidates must complete the following coursework plus two additional professional electives:

Fall Semester 1

HMI 7410 Design of Health & Human Service Systems

HMI 8460 Administration of Health Care Organizations

STAT 7020 Statistical Methods in the Health Sciences

Spring Semester 1

HMI 8461 Human Resources Management

HMI 8524 Health Economics

HMI 8574 Health Care Law

FCMD 8420 Principles of Epidemiology

Summer

HMI 8689 Field Experience in Health Management and Informatics

Fall Semester 2

HMI 7430 Introduction to Health Informatics

HMI 8450 Methods of Health Services Research (Part 1)

HMI 8470 Strategic Planning & Marketing for Health Care Organizations

HMI 8472 Financial Management for Health Care Organizations

Professional Elective

Spring Semester 2

HMI 8450 Methods of Health Services Research (Part 2)

HMI 8571 Decision Support in Health Care Systems

HMI 8573 Decision Making for Health Care Organizations

HMI 8575 Health Policy & Politics

Professional Elective

Professional Electives: Courses are taken from a variety of MU departments in areas such as industrial engineering,

informatics, finance, marketing, management, accounting, medical ethics, journalism, sociology, public administration, medicine,

and public health. Students may choose courses in the same area to create an emphasis, or different areas for breadth of

knowledge.

Dual Degree and Graduate Certificate Options:

Students seeking a Master of Health Administration may expand their studies to obtain a:

Master of Science, Health Informatics (MSHI)

Master of Business Administration (MBA)

Master of Science in Industrial Engineering (MSIE)

Master of Public Health (MPH)

Juris Doctor (JD)

Certification in European Union Studies

Graduate Certificate in Health Informatics

Graduate Certificate in Health Ethics

Other Graduate Certificates offered through the Graduate School at the University of Missouri


EXECUTIVE MASTER OF HEALTH ADMINISTRATION

Preparing Today’s Health Care Professionals

for Tomorrow’s Challenges

The management of complex health organizations is among the most difficult assignments in American society today. Increasingly,

the ability to integrate clinical and managerial competencies determines the effectiveness of leaders in these organizations. The

Executive MHA Program in Health Services Management is designed to help meet the growing demand for health professionals

with high-quality management training. The program prepares practicing professionals for executive management positions across

the full spectrum of health care settings. Candidates for the program, which leads to a Master of Health Administration (MHA)

degree, include physicians, nurses, pharmacists, therapists, department managers, and other health care professionals with at least

three years of clinical or administrative experience. The format enables working professionals to maintain full-time employment

while completing the two-year course of study. The program is one of only a few executive programs accredited by the

Commission on Accreditation of Healthcare Management Education (CAHME).

Program Design - The Distance Learning Edge

The program’s innovative curriculum and nontraditional format begins in January, combining monthly, three-day weekend,

sessions on campus during the spring and fall semesters and distance learning activities into a comprehensive educational

experience that takes advantage of the strengths of each teaching method. Students participate in novel distance learning activities

using online discussion forums, e-mail, and MU online library resources that complement classroom meetings to create a seamless

learning experience. The integration of information technology into the curriculum allows professionals from throughout North

America to participate in the program and prepares them to respond to technological changes in the health care industry.

Students develop an understanding of technology that is essential for success. The availability of individual instruction permits

even novice computer users to participate fully as they learn the finer points of the emerging technology.

Curriculum by Semester

Spring Semester 1 Spring Semester 2

Design of Health and Human Service Systems Introduction to Health Informatics

Administration of Health Care Organizations Strategic Planning and Marketing

Managerial Epidemiology Financial Management

Summer Semester 1 Summer Semester 2

(No on-campus visits) (No on-campus visits)

Methods of Health Services Research (Part 1) Methods of Health Services Research (Part 2)

Fall Semester 1 Fall Semester 2

Health Economics Decision Support in Health Care Systems

Managing Human Resources Decision Making for Health Care Organizations

Health Care Law Health Policy and Politics

Graduation in December

For further program information please call: 1-800-877-4764

Or visit us online at www.hmi.missouri.edu

Or email [email protected]

http://www.hmi.missouri.edu/

mailto:[email protected]


IN MEMORIAM

ADITI AVHAD Class of 2013

On August 2, 2012, we received the sad and shocking news that Aditi Avhad, about to begin her second

year in the Master of Health Administration program, had lost her life in a highway accident. Aditi had

joined our HMI family in August 2011, and soon made her mark as an outstanding student, colleague,

and kind friend with a wonderful smile and sense of humor.

Upon their return for the start of Fall 2012 classes, Aditi’s classmates organized a memorial on Tuesday,

August 21, 2012, to assemble a book of memories and mementos for her family and to dedicate a

memorial brick in the School of Medicine courtyard. Aditi’s father was able to attend, and graciously

met and talked with students, faculty, and staff.

In recognition of Aditi’s academic work and contributions as a student at the University of Missouri,

Aditi will be posthumously awarded a Dean’s Certificate at the Spring 2013 HMI Graduation Brunch.

HEALTH SERVICES MANAGEMENT GRADUATES


EDUCATION



University of Missouri, Columbia, Missouri

Expected May 2013

Columbia College, Columbia, Missouri

Bachelor of Arts, Business Administration

2008, Summa cum Laude

PROFESSIONAL EXPERIENCE July 2009 - Missouri Department of Elementary and Secondary Education,

Present Jefferson City, Missouri

Intermediate Clerk,

•File correspondence, receipts, and othe records

•Locate and retrieve office-specific information upon request

•Initiate educators’ certification process by properly routing incoming

documentation

•Route outgoing documentation to clients

August 2003 – Form and Funktion (Four member band), Jefferson City, Missouri

Present Manager

•See and secure venues for band performances

•Negotiate and create performance contracts with clients

•Coordinate and direct rehearsals with band members

•Act as band spokesman both on and off stage

•Perform with band onstage

January 2003– Eric Avant and Jazz du Jour (3-10 member band), Jefferson City, Missouri

Present Leader/Manager

•Seek and secure venues for band

•Hire and manage staff (musicians and sound production)

•Facilitate all financial transactions

•Organize and establish rehearsal schedules

•Lead and direct performances

•Perform with group onstage

March 2003 Niche Productions

November 2010 Vocal Talent/Associate Producer,

•Provide narration and announcements for various productions including the PBS

television program, The Tying Bench

•Assist with assorted production duties including scouting locations and logistical

planning of equipment usage and placement for the television program

“Mid-Mo Music”

•Seek and secure funding and support for the PBS program, The Pet Connection

LEADERSHIP ACTIVITIES AND AWARDS Sigma Beta Delta, International Business, Management,

and Administration Honor Society

E r i c L . Ava n t PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

Committee member,

Jazz Forward Initiative, Inc.,

Capital Jazzfest



EDUCATION Master of Health Administration


Expected December 2012

Missouri State University, Springfield, Missouri

Bachelor of Science, Dietetics

December 2006, Magna Cum Laude

PROFESSIONAL EXPERIENCE May 2008— CoxHealth Hospital, Food and Nutrition Services, Springfield, Missouri

Present Assistant Director, Retail and Production Food and Nutrition Services

•Responsible for retail operations (Hospital Cafeteria, Atrium Café and Catering),

Production Area (chefs, cooks, and bakers)

•Collaborate to create new menus for the retail operations

•Work with Marketing for retail operations

May 2008— CoxHealth Hospital Nutritional Services, Springfield, Missouri

August 2009 Clinical Dietitian

•Assess the needs of acutely ill patients, providing nutrition therapy

•Work with medical staff to provide optimal care for patients at nutritional

risk or nutritionally compromised

April 1999— Star Wholesale Supply

August 2007 Receiving Clerk (2003—2007)

•Check in/log all items

Sales Representative (1999—2003)

•Perform outside sales

•Purchase supplies for clients

June 2005— Big Time Results, Springfield, Missouri

August 2007 Fitness Consultant, Certified Fitness Trainer (International Sport Sciences

Association)

•Work as a contracted employee designing personalized workouts and providing

nutritional support to clients

April 1995— Queen City Winnelson, Springfield, Missouri

April 1999 Inside Sales Supervisor

•Provide customer service to private contractors and to the public

•Purchase plumbing supplies

Warehouse Supervisor

•Manage inventory

•Supervise warehouse employees

October 1992 St. John’s Hospital, Springfield, Missouri

April 1995 Food Service Technician

•Deliver food to patients

•Work on tray line

•Catering

LEADERSHIP ACTIVITIES AND AWARDS VHA Champion “Lean Processes Trainer” (CoxHealth)

J a s o n H . B au e r PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

President Southwest Missouri

Dietetic Association

Member Experience Excellence

Committee

(CoxHealth)

Member Partners Nominating

Committee

(CoxHealth)

Member Cox Young

Professionals Group

(CYP)





Expected May 2013

St. Louis University, St, Louis, Missouri

Bachelor of Arts, Criminal Justice

Minor in English

2008, Cum Laude

2006, St. Louis University Study Abroad Program

Madrid, Spain

PROFESSIONAL EXPERIENCE June 2012— University of Missouri Healthcare, Columbia, Missouri

Present Manager, Medical Education

•Assist in development and implementation of educational curriculum

administration and develop & monitor policies, procedures for medical education

within departments

•Oversee licensure and certification of residents and fellows to meet current

regulatory requirements

•Plan and supervise evaluation of fellowship program and residency programs for

compliance with current ACGME guidelines to maintain accreditation

•Monitor changes in ACGME, ABIM, and other regulatory bodies; modify

policies, procedures and practices to ensure compliance

•Provide education, direction, and information to program director, sub-specialty

programs, and residency program regarding ACGME guidelines

•Coordinate development of databases to integrate data with other departmental

systems to develop reports and analysis

•With chief fiscal officer, review all education budgets, minor accounting activities;

coordinate budgets and monitor budgetary compliance; assist in development,

implementation of educational grant/contracts budgets

September 2009 University of Missouri Healthcare, Columbia, Missouri

—May 2012 Bariatric Program Coordinator

•Prepare patients to meet pre-approval insurance and clinic requirements through

clinical record review, patient referral to appropriate resources, serve as liaison

between patient and insurer, and review of final clinical submission

•Enroll patients in insurer-required nutrition education, medically supervised

weight loss, and other programs as needed

•Author, track, and record insurance requests and resubmissions for patients

•Review and reconcile miscellaneous accounts, respond to inquiries regarding

invoices and payments

•Actively promote the Bariatric Program to internal administrators and outside

agencies through attendance at monthly Service Coordinator and other meetings

•Coordinate Bariatric CQI Committee.

•Assist in patient recruitment and management

September University of Missouri Healthcare, Columbia, Missouri

2008— Academic/Education Program Assistant

September 2009 •Initiate, update, maintain faculty schedules, licensing/credentials, practice records

•Track, verify, approve, and record budgets for grant-funded projects as well as

division accounts related to Education Program

•Coordinate Education Programs for Division of General Surgery

•Create, update, organize electronic and physical patient medical records database

•Operate technology associated with clinical simulation scenarios

B e t h a n y J . B e n n e t t PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

Corresponding Secretary Sigma Kappa Sorority

Vice President, New Member Education

Sigma Kappa Sorority





Expected May 2013

Master of Public Health

University of Missouri, Columbia

Expected May 2014

University of Central Missouri, Warrensburg, Missouri

Bachelor of Science in Psychology, Minor: Philosophy

May 2008, Summa Cum Laude

University of Central Missouri Honors College, May 2008

PROFESSIONAL EXPERIENCE May – Johns Hopkins Medicine International, Baltimore, Maryland

August 2012 Administrative Intern,

• Project management-related tasks for Middle East North Africa team

• Systematic client-specific administrative needs assessments

•Administrative support to Joint Commission International Accreditation

preparation

•Assisted in creation of a comprehensive business development proposal

August 2011 – University of Missouri Center for Health Care Quality, Columbia, Missouri

May 2012 Graduate Research Assistant

•Comprehensive reviews of literature for quality improvement program evaluations

•Created visual representations of data sets

•Quality improvement projects throughout University Health Care System

January – Harrison County Health Department, Bethany, Missouri

August 2011 Accreditation Coordinator Intern

•Conducted an agency performance gap-analysis to guide state-level accreditation

efforts – direct report to Board of Trustees and Health Department

Administrator

•Developed training needs assessment and subsequent agency-wide training plan

September United States Peace Corps, Cameroon

2008— Community Health Volunteer,

November 2010 •Assisted with daily functioning and management of a rural government health

center serving a population of 12,000; collaborated with staff to improve

productivity by employing continuous quality improvement and practicing time

and resource management

•Oversaw planning and construction of a two-classroom expansion of the local

middle school, increasing the school’s capacity by 200 students

LEADERSHIP ACTIVITIES AND AWARDS 2012—Present Central Missouri Returned Peace Corps Volunteers - Board Member,

2012—Present Paul D. Coverdell Peace Corps Fellow

2012 David A. Winston Health Policy Scholarship –

2012 Nancy and Bill Laurie Scholarship –

2008 UCM Department of Philosophy Distinguished Graduating Senior

P h i l l i p R i c h a r d B e r g e r PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2011-Present

National Peace Corps

Association - Member,

2007 - Present

Psi Chi – Member

2011 - Present

Harry S. Truman

Memorial Veterans

Hospital, Columbia,

Missouri -

Volunteer,



EDUCATION Master of Healthcare Administration



Expected May 2013

University of Richmond, Richmond, Virginia

Bachelor Degree of Arts School of Arts and Science,

Cum laude

Major in Biology, Minor in Business Administration

May 2011

PROFESSIONAL EXPERIENCE August 2012- Training in Interdisciplinary Partnerships & Services (TIPS) for Kids,

Present Columbia, Missouri

Master of Healthcare Administration Trainee

•Complete 300 hours of training through the Leadership Education in

Neurodevelopment and Related Disabilities Program (LEND)

•Work in interdisciplinary teams to provide quality and patient-centric care to

children with neurological development disabilities and their families

January 2011- MedZou Community Health Clinic, Columbia, Missouri

Present Quality Improvement Team

•Researched and analyzed different ways to improve patient satisfaction

•Mapped workflow processes of medical and pharmacy students, nurses,

community outreach, and front desk staff to improve workflow

May - Northeast Medical Group, Yale New Haven Health System,

August 2012 Bridgeport, Connecticut

Administrative Intern

•Researched, recommended and developed transition from Press Ganey Patient

Satisfaction survey to Clinician & Group-CAHPS Patient Satisfaction

survey to comply with projected CMS legislation correlating patient satisfaction

results to Medicare reimbursement dollars

•Analyzed and evaluated Yale New Haven Hospital’s Dental Department for

feasibility of using Northeast Medical Group’s private practice to serve the 8,500+

employees of Yale New Haven Hospital

May 2011- Emaint Enterprises LLC, Marlton, New Jersey

January 2012 Business Development Intern

•Researched and advanced new potential business opportunities while

expanding current market share

•Designed product quotes, subscription agreements, and closing documents

•Coordinated marketing projects with Marketing Director and Vice President

LEADERSHIP ACTIVITIES AND AWARDS Spring 2012— President of University of Missouri’s Health Management and Informatics

Present Graduate Student Association

Spring 2011— Omicron Delta Kappa National Leadership Honors Society, University of

Present Richmond

2006—Present Eagle Scout, Troop 22, Lumberton New Jersey

2010—2011 President, Beta Beta Beta National Biological Honor Society, University of

Richmond

2007—2011 Honor Council, University of Richmond

2007—2011 Verizon Foundation Scholarship

2010—2011 Student Ambassador, University of Richmond

K e v i n T. B o g e r t PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2011-Present

Student Associate,

American College of

Healthcare Executives

2011-Present

Student Member, Healthcare Financial

Management Association

Spring 2012

Program Assistant, Congress on Healthcare

Leadership, Chicago,

Illinois

Summer 2011

Emergency Room Volunteer,

Virtua Hospital,

Mt. Holly, New Jersey



EDUCATION University of Missouri, Columbia, Missouri



Expected May 2013

University of Connecticut, Storrs, Connecticut

Master of Science in Economics

2009

M.A.I.Ch, Paris, France

Master of Science in Economics and Management

2006

University Mohamed V, Rabat, Morocco

Bachelor of Science in Economics/Econometrics

2002

PROFESSIONAL EXPERIENCE Fall 2010— Center for Health Care Quality, University of Missouri, Columbia, Missouri

Present Research Assistant

•Investigate economic impact of expanding Medicaid coverage to uninsured

population in Missouri, under supervision of Dr. Lanis Hicks (current)

•Coordinate implementation of Time Driven Activity-based Costing with Green

Meadows Family Medicine, under supervision of Dr. Leung

•Assisted Dr. Hicks to formulate strategic plan for Missouri Health Information

Technology Assistance Center

•Conducted website content analysis to investigate the internet marketing potential

of Regional Extension Centers under supervision of Dr. Hicks

•Participate in analyzing Visiting Consultant Clinicians location choice

•Participate in writing book chapter titled: “International Physician Practice:

Historical and Cross-Cultural Perspectives on Group Practice Management”

under supervision of Dr. Grant Savage

May— Yale New Haven Health System, Bridgeport, Connecticut

August 2011 Administrative Intern

•Worked closely with North East Medical Group (NEMG) to perform productivity

analysis for newly acquired physician practices

•Conducted literature review on developing mission, and vision for healthcare

organizations as requested by Dr. Robert Nordgren (CEO of NEMG)

•Participated in group meeting for implementing the electronic medical record for

NEMG’s physician practices

2009—2010 Institute for Entrepreneurship & Business Development, Lincoln University,

Jefferson City, Missouri

•Collected data and analyzed production efficiency of firms in the U.S. health

services industry

•Conducted literature reviews related to financial and economic constraints facing

firms in the U.S health and services industry

LEADERSHIP ACTIVITIES AND AWARDS June 2012 Travel Research Grant, University of Missouri, Department of Health Management

and Informatics

May 2009 Travel Research Grant, University of Connecticut

Fall 2007 Del Favero Agricultural Economics Scholarship, University of Connecticut

A d a m B o u r a s PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2011—Present

Research Chair

MedZou Community

Health Clinic

Columbia, Missouri

Ad hoc reviewer

Operational Research:

An International Journal






Expected May 2013

Lincoln University, Jefferson City, Missouri

Associate of Applied Science, Nursing

December 2005


Bachelor of Arts, Interdisciplinary Studies

December 2001

PROFESSIONAL EXPERIENCE August 2010— University of Missouri Hospital, Columbia, Missouri

Present Course Coordinator Sexual Assault Nurse Examiner Course

July 2010— Trauma Nurse Course Instructor

Present

January 2006— University of Missouri Hospital, Columbia, Missouri

Present Registered Nurse—Emergency Department

•Care for a wide variety of patients at a Level 1 Trauma center

•Assess patients and prioritize care, document assessments

•Manage multiple critically ill patients

•Provide information and support to patients and families regarding condition and

care plan

Sexual Assault Nurse Examiner

•Collect and document forensic evidence from patients after sexual assault,

•Offer emotional support and resources to patient.

•Work in collaboration with local law enforcement, advocacy centers, and testify in

court regarding documented findings


January 2006 Unit Clerk, Emergency Department

•Answer incoming telephone calls efficiently and courteously; relay messages and

calls to appropriate personnel

•Transcribe physician orders, process requisitions for diagnostic studies, and notify

nurse of new orders

August 2001— University of Missouri Hospital, Columbia, Missouri

January 2002 Emergency Medical Technician/Patient Care Technician—Emergency Department

•Assist staff nurses with initial assessment of patients, take patient vital signs

•Assist and train patients in proper use of splints, braces, and crutches

•Assist nurses in traumas and codes


August 2001 Customer Service Representative—Emergency Department

•Register patients, obtain and process patients’ medical insurance, and verify

patient billing information

LEADERSHIP ACTIVITIES AND AWARDS Phoenix Award Recipient, Boone County Fire Protection District

University Sexual Assault Response Team, 2006 to present

University Hospital Ethics Committee, March 2008 to present

University Hospital Shared Governance Unit Council, Chairman 2007 to 2011

University Hospital Shared Governance Division Council, Chairman 2007 to 2011

University Hospital Shared Governance Global Council, 2007 to 2011

L e s l i e T. B r i g g s PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

April 2008—August 2009

CPR Instructor American Heart

Association

October 2008

Participant Medical Mission Trip

Won by One to Jamaica

2007—Present

Member International Association

Of Forensic Nurses

2006—Present

Member Emergency Nurses

Association

June 2003—November

2006

Volunteer EMT, Firefighter

Boone County Fire

Protection District







Rush University, Chicago, Illinois

Bachelor of Science, Perfusion Technology

1997, Cum Laude

PROFESSIONAL EXPERIENCE 2012—Present ProMedica Health System, Toledo, Ohio

Clinical Analyst II

•Member of Clinical Informatics for implementation of ED information system for

ProMedica Health Systems’ seven hospitals; provide clinical IT support for

ProMedica

•Assist with end-user design of EDIS requirements

•Responsible for technical build of EDIS product; participate in workflow process

•Provide go-live support at facilities implementing different clinical information

system software

2008—Present HemoWorks LTD, Sylvania, Ohio

Partner & Clinical Specialist

•Future health IT/health information exchange focusing on business intelligence

and predictive analytics/modeling for health care

2010—2012 Hemosolutions LTD, Port Clinton, Ohio

Adult Perfusionist, Firelands Regional Medical Center, 2010—2011

Adult Perfusionist, Southwest General Health Center, 2010-2011

Adult Perfusionist, University of Toledo Medical, 2011

•Provide contract perfusion services in multiple major cardiovascular ORs

help other medical disciplines with blood management and tissue engineering

•Focused on excellence in service and QI/QC, FRMC Transfusion Committee

•Collect, format, and associate data from small business to better understand

business personnel costs (time/labor) of delivering services and value of services to

the institution

•Prepare data for review of cost-effective analysis and efficacy of individualized

treatment of anti-platelet therapy and platelet mapping service

2001—2010 Circulatory Assist Services, Incorporated, Toledo, Ohio

St. Vincent Mercy Medical Center, Toledo, Ohio

St. Luke’s Hospital, Maumee, Ohio

Adult/Pediatric Staff Perfusionist

Director, Pediatric Perfusion Program

•Provide cardiac perfusion services in major cardiovascular operating room (OR)

•Support and coordinate pediatric case load with OR staff and anesthesia teams

•Set up new pediatric perfusion program for Mercy Children’s Hospital

•Manage all equipment & inventory purchases for pediatric perfusion.

•Manage pediatric database of clinical information

•Establish new business service (monitoring brain saturation) in pediatric tilt table

laboratory

•Collect, format, and associate clinical cerebral monitoring data to STS database

1997—2000 RUSH-Presbyterian-St. Luke’s Medical Center, Chicago, Illinois

Rush North Shore Medical Center, Skokie, Illinois (Rush Affiliate)

Cook County Hospital, Chicago, Illinois (Rush Affiliate)



R u s s e l l R a l p h B r o w n , C C P PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2008

Member American Association of

Blood Banks (AABB)

2007—Present

Member Society for Advancement

of Blood Management

(SABM)

2002—Present

Member Ohio Perfusion Society

1999—2000

Member Illinois State Perfusion

Society

1996—Present

Member

American Society of

Extracorporeal

Technology

1984—1992


of Firefighters





Expected May 2013

Bachelor of Science, Business Administration

University of Colorado, Boulder, Colorado

2006

PROFESSIONAL EXPERIENCE 2012—Present Huron Consulting Group, Chicago, Illinois

Associate, Huron Healthcare

•Consult with client's revenue cycle organization to increase revenue, reduce

accounts receivable, and minimize insurance claim denial risk

•Integrate with hospital's patient access office to assess the organizational structure,

employ efficient processes, and implement work prioritization software

January 2007 – Cerner Corporation, Kansas City, Missouri

2012 Senior Learning Consultant,

•Manage the Tenet Healthcare Go-Live Readiness Team, leading a team of

associates through the implementation of electronic medical record solutions in

47 acute care facilities

• Supervise post-implementation end user coaching and training efforts at 32

health care systems as a Team Lead for the Learning Services Conversion

Support Team

Human Resources Analyst

•Drive constant innovation and programmatic improvements in Cerner’s ranked

new hire training and development program as rated by Training Magazine from

2007 to 2012

•Assist with content development and facilitation of courses to entry level health

care consultants and associates

January 2006 – Kroenke Sports Enterprises, Denver, Colorado

January 2007 Account Executive

•Coordinated sales of premium ticket packages to corporate clients contributing to

the Colorado Mammoth achieving league-leading attendance and being

recognized as a top new sales associate for the Colorado Rapids Soccer Club

•Designed and implemented sales programs to assist clients with revenue growth by

meeting company-specific entertainment needs

LEADERSHIP ACTIVITIES AND AWARDS Beta Gamma Sigma International Business Honor Society

A d a m R o b e r t B u l a k i t e s







Bachelor of Science, Accounting

Marquette University, Milwaukee, WI

1984

PROFESSIONAL EXPERIENCE March 2012— Cerner Corporation, Kansas City, Missouri

Present Operations Leader Ambulatory Revenue Cycle

•Relationship contact for physicians, monitoring cash flow and publishing monthly

key performance reports to providers—measuring against industry best practices.

•Manage 35 FTEs for billing, payment posting, & accounts receivable follow-up,

develop improved workflow/processes for 40+ clinics representing 80+ providers

•Work with contracts, compliance, accounting, implementation teams, EDI and

EMR Consultants as relationship contact with physicians and practice managers.

•Recommend physician EMR build changes for improved workflow through EMR

September 2010 Saint Luke’s South Hospital, Overland Park, Kansas

—March 2012 Senior Decision Support

•Provide support to CEO, CFO, CNO, and management for costing

•General Ledger upload for flexible budget, variance, and FTE analysis

•Designed monthly profitability by national product line reports

•Prepare annual Budget and assist with monthly closing

•Member on finance and system-wide RAC committee

June 2007— Saint Luke’s Health System, Kansas City, Missouri

September 2010 Patient Accounts Manager—Government Payers

•Managed staff of 32-40 FTEs responsible for Medicare, Medicaid, and TriCare

Accounts Receivable

•Significantly lowered Accounts Receivable Days to meet Bond rating goals


February 2003— Saint Luke’s Health System, Kansas City, Missouri

June 2007 Reimbursement Manager

•Prepared Hospital and Home Health cost reports

•Calculated monthly Medicare contractual allowances for Critical Access Hospitals

•Update SLHS and CAH Chargemaster to comply with billing regulations

•CAH Chargemaster review to improve profitability

•Review CAH cost reports; PPS and CAH Medicare and Medicaid audits

•Arranged forgiveness of over $1,000,000 of penalties, exercising CMS knowledge

and creativity in the absence of regulatory options

J a c q u e l i n e r . B u r c z y k PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

Member

St. Michael’s the Archangel

Parish

Overland Park, Kansas

2000-2008

Catechist


Board Member and

Treasurer

KCFC – Soccer Club

Participant

The Children’s TLC

Ground Hog Run

2000 to present

Member

United Way – Toqueville





Expected May 2013

Bachelor of Science – Exercise Science

Brigham Young University, Provo, UT

2012

PROFESSIONAL EXPERIENCE 2012 – Rusk Rehabilitation Center, Columbia, Missouri

Present Administrative Intern

•Coaching therapy techs and physicians in use of newly implemented EMR system

ACE-IT

•Organized and managed employee training aspects.

Summer Boone Hospital Center, Columbia, Missouri

2012 Emergency Management Administrative Intern

•Enhanced emergency preparedness documents.

•Planned, organized, and facilitated two major disaster drills events, one a

helicopter crash, the other an evacuation.

•Participated in Lean event for human resources.

2008 – 2011 Intermountain Healthcare, Provo and Murray, Utah

Physical Therapy Aide

•Responsible for assisting physical therapists in treating knee and hip surgery

patients, working in both inpatient and outpatient settings.

•Maintained physical therapy equipment and assisted with logistics of providing

excellent care.

•Received highest possible marks in company-mandated time management and

customer feedback analysis.

•Worked with IT division to create an informative website for the Diabetic Foot

Care Clinic.

LEADERSHIP ACTIVITIES AND AWARDS 2012 - Present Vice-President, Health Management and Informatics Graduate School Association

(HMIGSA), University of Missouri

2011 – Present Health Management & Informatics (HMI) Alumni Scholarship –

A n d r e w C . C h e n e y PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2012

Volunteer

Boone Wellaware Speaking

of Women’s Health

Seminar

2011 - Present

Student Associate

American College of


Merit Badge Counselor

Boy Scouts of America

2004 – 2006

Volunteer Representative

The Church of Jesus Christ

of Latter-Day Saints

Tirana, Albania






Expected May 2013

University of Iowa, Iowa City, IA

Bachelor of Business Administration

Minor in Spanish

2009

PROFESSIONAL EXPERIENCE Summer St. Louis Children’s Hospital, St. Louis, Missouri

2012 Administrative Intern

•Researched process/patient flow for Dental Clinic in order to improve efficiency,

capacity, volume, and financial success

•Developed marketing plan for neurosurgery by analyzing market share data and

creating a competitive profile

•Analyzed U.S. News & World Report’s ranking system for each medical specialty

to find areas for survey scoring opportunities

2011-present MedZou Clinic, Columbia, Missouri

Clinic Manager

•Manage operations, inventory, and clinic flow while tracking patient referrals,

prescriptions, and lab reports

•Maintain records for over 500 patients

Quality Improvement Team

•Create process flow charts utilizing LEAN techniques for each clinic area to

identify inefficiencies

•Collaborate with nurses, physicians, pharmacists, and medical students to improve

patient flow, inventory management, and patient scheduling

2011-present A Way With Words & Numbers, Columbia, Missouri

Fundraising Director /Graduate Assistant

•Develop fundraising and marketing strategies including grant proposals and

community outreach

•Hired and trained two marketing interns; currently manage those interns

2011-present University Hospital-Women’s & Children’s, Columbia, Missouri

Quality Improvement Intern

•Identified inventory and storage inefficiencies of medical equipment for the

surgical department

•Created five page report with observations and recommendations for the surgical

department to improve processes

LEADERSHIP ACTIVITIES AND AWARDS 2011-Present Student Ambassador, Health Management and Informatics Graduate Student

Association (HMIGSA)

2009 Student Organization of the Year, Campus Activities Board

2007-2009 Executive Director, RiverFest

2005-2009 Director, Campus Activities Board

K a c i D a n n at t PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2012-Present

Student Member

Healthcare Financial


2012-Present

Volunteer

Central Missouri Humane

Society

2011-Present

Student Member

American College

of Healthcare Executives







Expected July 2013


Bachelor of Science, Interdisciplinary Studies

Biology and Medical Sciences

Minor in Psychology

May 2010

PROFESSIONAL EXPERIENCE August 2011— University of Missouri Health System, Columbia, Missouri

Present Director, Health System Development

•Create and implement the Health System’s first Grateful Patient Program

•Present at faculty and staff meetings to educate more than 500 faculty and staff in

the first year of the Grateful Patient Program

•Create nationally recognized bridge database

•Create website, assist with state wide UMHS brand development

•Host community breakfasts for One Health, One Medicine Mizzou Advantage

September University of Missouri Health System, Columbia, Missouri

2010—August Coordinator, Injury Prevention Outreach Education

2011 •Create and implement Injury Prevention for trauma center

•Coordinate health screening clinics, approximately 40 educational events

•Appear on local media outlets promoting trauma center and public service events

•Create partnership with Missouri Extension to offer prevention courses statewide

June— University of Missouri Health System, Columbia, Missouri

September 2010 Injury Outreach Prevention Technician

•Attend community outreach events

•Research and assist in grant writing

•Instruct community on childhood injury prevention

•Attend trauma service and local community outreach meetings

April 2009— University of Missouri School of Medicine, Columbia, Missouri

Present Standardized Patient

•Assist in improving health literacy of medical students

•Assist director and physicians in creating effective Problem Based Learning (PBL)

cases for students and other standardized patients

May— Fresh Ideas, LLC, Columbia, Missouri

September 2008 Personal Assistant to Company President

March 1994— Tinker, Inc., Columbia, Missouri

2004 Owner/Operator small businesses

•Process payroll, state sales tax payments, local and state business licensing

•Produce monthly profit and loss statements, inventory and food costs, accounts

payable and receivable

•Design store layouts, schedule subcontractors, coordinate deliveries

LEADERSHIP ACTIVITIES AND AWARDS Class of 2013 Chancellor’s Emerging Leadership Program

Heart of Missouri CASA, Board Member

Kings Daughters

A n d r e a A l e x a n d e r F ox PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

May 2012—Present

Member

Children’s Hospital and

Ellis Fischel Cancer Center

Advisory Board

January 2012—Present

Member

University Health Care

Patient & Family Advisory

Steering Team

October 2009—Present

Committee Member


Hospital Ethics Committee

February 2008—Present

Community Board Member

Boone Hospital Center

Institutional Review Board





Master of Business Administration

Expected May 2013


Bachelor of Business Administration

2011, Cum Laude

PROFESSIONAL EXPERIENCE Summer Helsinn Birex Pharmaceuticals

2012 Six-Sigma Partner/Supply Chain Intern

•Identified solutions to decrease the data flow cycle time in the quality control lab

•Audited supply chain documents and wrote two artworks annual reports

2011-Present University of Missouri, Trulaske College of Business, Columbia, Missouri

Graduate Teaching Assistant

•Assist with teaching responsibilities and grade assignments

•Meet with individual students to provide grammar and writing guidance

2011—2012 Off-Campus Media

Campus Ambassador

•Developed marketing strategies and implemented a marketing plan for clients

•Executed promotional ideas and tactics on campus

Summer 2009, The Killeen Family

2010, and 2011 Nanny

•Provided care and was responsible for two children ages seven and thirteen

LEADERSHIP ACTIVITIES AND AWARDS 2010—Present Collegiate DECA

Vice President of Membership

•Recruit new members by creating promotional fliers and communicating with

Students

•Initiated a one-hundred percent membership increase in 2010

2009—2012 Collegiate DECA

State Competition

First Place (2010, 2012) and Fifth Place (2011) in Human Resource Management

First Place (2009, 2011, 2012) and Fifth Place (2010) in Fashion Merchandising

Management

International Competition

International Qualifier (2009-2012)

Top Honors, Comprehensive Exam in Fashion Merchandising Management (2011)

Top Twelve Honors in Fashion Merchandising Management (2009)

Pa i g e H a l a m i c e k PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2012

Certification

Six Sigma Green Belt

2010—Present

Vice President, Membership

Collegiate DECA

2008—2011

Member

Alpha Delta Pi

2009—2010

Steering Committee

Rockin’ Against MS

2008

Steering Committee

Business Week







Expected May 2013



May 2011, Summa Cum Laude

PROFESSIONAL EXPERIENCE May—August VA St. Louis Health Care System, St. Louis, Missouri


•Provide All Employee Survey analysis and recommendations to senior

management

•Develop individualized reports with ProClarity at the facility, executive,

manager, and supervisor levels

•Write Medical Center Directives to reduce broadcast email and standardize

web-based collateral technology use

•Produce Relative Value Unit (RVU) reports through VISTA regarding physician

output

•Forecast Operating Room cost-savings comparing implementation of staggered

nursing shifts versus paying overtime hours

June— Nicklas Financial Companies, Jefferson City, Missouri

August 2011 Marketing Intern

•Form annual marketing campaign

•Restructure pieces of comprehensive business plan

•Generate sales leads through Larkspur databases

August— Boy Scouts of America, Columbia, Missouri

December 2010 Marketing Research Intern

•Create survey to identify effective means of communication between parents

and tribes

•Utilize SPSS statistical software to evaluate survey results

•Recommend strategic communication strategies

August 2009— Tiger Scholarship Fund, University of Missouri, Columbia, Missouri

May 2010 Development Intern: Major Gifts/Premium Seating

•Balance spreadsheets in Excel containing donations in excess of $1,000,000

•Assist with ticket sales for premium parking and seating

•Deliver prospect/donor research using Paciolan for major gifts and suites

March 2008— University of Missouri Athletic Department, Columbia, Missouri

Present Video Coordination Assistant

•Manage multiple responsibilities while working long and unpredictable hours

•Train and delegate tasks to a team of seven staff members

May—August Boys and Girls Clubs of America, Sedalia, Missouri

2007 Youth Development Professional

•Manage a diverse group of twenty children daily

•Organize activities for ten volunteers

LEADERSHIP ACTIVITIES AND AWARDS International Student Volunteer Alumni: New Zealand

Leadership Development Certificate Program

T y l e r H a r r i s PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2011-Present

Student Member

American College of







Expected May 2013


Robert J. Trulaske College of Business

Bachelor of Science in Business Administration

Emphasis in Management

2011

PROFESSIONAL EXPERIENCE Sept. 2012 – University of Missouri-Columbia

Present Graduate Research Assistant

Develop strategies for utilization of Learning Technologies

Provide support for existing classroom IT

Aid program directors in providing IT training to faculty

May - Saint Luke’s Health System

August 2012S Graduate Administrative Intern

•Conducted Community Health Needs Assessments for two hospitals

•Created procedural changes for registration and admitting departments

•Helped develop and evaluate Baldridge CLAS accreditation initiatives

•Assisted with new hospital planning

Nov. 2011- MedZou Community Health Clinic, Columbia, Missouri

2012 Patient Liaison

•Schedule patients using Sharepoint collaboration software

•Perform routine patient callbacks for confirmation and re-scheduling

•Manage patient referrals and information from social workers

•Maintain existing relationships and established new contacts in Columbia

May 2010 Enterprise Holdings

-2011 Management Intern

•Developed and implemented employee retention initiatives

•Worked hands-on with customers, honing customer service skills

•Successfully completed sales and marketing training

•Managed rental logistics and income producing inventory

•Developed and presented a marketing plan to corporate headquarters

August 2006- Wylkes CRNA, LLC

2009 Administrative Specialist

•Organized finances and assisted with discrete data entry via Microsoft Excel

•Managed digital records and database with Microsoft Access

•Assisted in scheduling and time management tasks

LEADERSHIP ACTIVITIES AND AWARDS 2011 Alpha Kappa Psi Business Fraternity, Membership Recruiter

2011 Trulaske Job Shadow Program, Group Lead

2011 Cerner Leadership Conference

C o r y M . H e r n a n d e z PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2011-Present

Student Associate

American College of


2011-Present

2011-Present

Organization Chair

Health Management and

Informatics Graduate

Student Association

2011-Present

Patient Liaison

Medzou Community

Health Clinic

Member

Alpha Kappa Psi

Professional Business

Fraternity

2012

American Diabetes

Association

2008-2011

Event Coordinator

Down Syndrome Guild of

Kansas City (DSG)

2008-2011

Event Coordinator

First Downs for Down Syn-

drome (FDFDS)

2009

Mid-Missouri Humane

Society






Expected May 2013

The University of Southern Mississippi, Hattiesburg, Mississippi

Bachelor of Science

Major in Finance

2011

PROFESSIONAL EXPERIENCE May 2012 – Harry S. Truman Memorial Veterans Hospital, Columbia, Missouri

Present Administrative Intern

•Provided financial analysis of the Caregiver Support Program consisting of over

$100,000 in costs per quarter.

•Provided innovative solutions to overhaul the Emergency Medical Response

Team. Proposals included communication plan, marketing plan, and financial

analysis.

•Led policy change by providing research overview and recommendations for Root

Cause Analysis teams.

•Collaborated with OR Activation Committee to provide deficit neutral staffing

options.

•Aided inpatient quality improvement committee for systems redesign of discharge

processes.

•Served on rapid response team that effectively reduced wandering patients

August 2011 – Regions Bank, Columbia, Missouri

May 2012 Teller

•Received over 150% of sales goal for the last quarter of employment.

•Responsible for raising overall customer satisfaction scores for the branch from

72% to 94%.

LEADERSHIP ACTIVITIES AND AWARDS CFA Society of Mississippi Award, The University of Southern Mississippi

Varsity Golf Team, The University of Southern Mississippi

Varsity Golf Team, The University of Missouri

Academic All Big 12 Award, The University of Missouri

One of two students chosen from The University of Southern Mississippi to recruit

donors for construction of a new business school. The team was successful in

reaching a goal of securing $10,000,000 in donations.

T y l e r H i l l i s PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2011-Present

Student Associate

American College of


2011-Present

2011-Present

Student Member



First Tee Organization

Haven House Battered

Women’s Shelter






Expected May 2013

University of Wisconsin—Milwaukee, Milwaukee, Wisconsin

Bachelor of Science in Health Care Administration

Minor in Business

2011, Cum Laude

PROFESSIONAL EXPERIENCE May 2012 – Center for Nursing Excellence, University of Missouri Health Care


Graduate Research Assistant

•Participated in ANCC Magnet accreditation preparation efforts; aggregated

performance data across six hospitals to create system-wide and unit-based reports

aligned with required Magnet Sources of Evidence

•Assisted with design/deployment of unit-based nursing performance scorecards

•Conducted tracers and environment assessments on nursing units in preparation

for upcoming Joint Commission visit

•Designed and implemented study to determine the impact of bedside change of

shift handoffs on patient safety and satisfaction

•Observed the impact of differing leadership styles displayed throughout the

organization from CEO to shift managers on the work performance of staff

•Conducted a cost/benefit analysis comparing efficacy and cost of face-to-face

meetings with use of online webinar approach

•Created marketing vehicles, articles, surveys, and videos to promote key nursing

strategies including chief nurse executive communications, launching a new

Nursing Professional Practice Model and care delivery system, and enhancing

communication through the utilization of a nursing intranet

•Improved the accuracy and effectiveness of work injury reports for nurses

including incorporation of national benchmarks

September Froedtert Memorial Lutheran Hospital, Milwaukee, Wisconsin

2009—May 2011 Student Intern, Department of Volunteer Services

•Brought in as a consultant to market an opening of another gift shop to sell exotic

furniture within the hospital

•Assisted Gift Shop Staff and volunteers in the total operation of the Gift Shop to

include sales, inventory, pricing, displays, and phone orders

•Researched and analyzed information based on project needs and worked with

decision support for future growth of operations

•Increased year-over-year revenue for three consecutive years

LEADERSHIP ACTIVITIES AND AWARDS 2012-2013 Treasurer, HMIGSA, University of Missouri

2011-2012 Secretary, HMIGSA, University of Missouri

Fall 2011 Case Competition, University of Kansas (Regional)

Fall 2011 Case Competition, University of Missouri (In-House)

2010 – 2011 President, Future Healthcare Executives, UW-Milwaukee

2009 – 2010 Senator, College of Health Sciences, Student Government, UW-Milwaukee

Spring 2011 Outstanding Student Scholarship Award, ACHE- WI Chapter

Summer 2008 Vigil Honor, Order of the Arrow

Spring 2006 Eagle Scout, Boy Scouts of America

Ky l e J . H y d u k e PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2011-Present

Student Associate

American College of


February 2012-Present

Member

Student Relations

Committee


Spring 2012

Program Assistant

Congress on Healthcare

Leadership

Chicago, Illinois

May 2010—May 2011

Student Liaison,

Board of Directors

ACHE - Wisconsin Chapter


Student Associate,

ACHE – Wisconsin

Chapter/Missouri







Baker University, Baldwin City, Kansas

Bachelor of Science in Exercise Science, Magna Cum Laude

Bachelor of Arts, Spanish, Magna Cum Laude

2008

PROFESSIONAL EXPERIENCE January 2012— MHA Management Consultants, Inc., Overland Park, Kansas

Present Consultant Intern

•Manage daily operations for specialty medical practices

•Manage Human Resources and Marketing

•Improve client recruitment processes, operational and work flow processes

•Facilitate EMR implementation

•Coordinate website and social media design

July—December Health Care Services Group, Kansas City, Missouri

2011 Area Manager

•Supervisor of environmental services operations at several facilities

•Liaison for client/company relations

•Manage company payroll and department budget

•Increased inspection and facility tour scores; improved quality control and quality

assessment methods

April 2010 – ETC Institute, Olathe, Kansas

May 2011 Administrative Assistant

•Manage large team of employees for million dollar research project

•Improved quality assurance and control of daily operations

•Assist with executive decisions and delegation

•Site reconnaissance for project locations

•Interview and train new hires

•Maintain inventory and equipment

August 2009— Lord of Life Lutheran Church Preschool, Overland Park, Kansas

February 2010 Substitute Preschool Teacher

February 2009— The Athletic Club of Overland Park, Overland Park, Kansas

March 2010 Assistant Fitness Manager/Play Zone Supervisor/Certified Personal Trainer

•Assist Fitness Manger in daily operations, new hire procedures, equipment orders

•Create Play Zone schedule, hire, train and manage employees in childcare area

•Implement workout routines for clients, health assessments, healthy nutrition.

•Create and coach group exercise class routines

February 2008— TherapyWorks P.A., Lawrence, Kansas

February 2009 Physical Therapy Technician

•Answer phone calls, schedule and greet patients, handle wellness center

membership sales

•Call for physician recommendations, create reports to physicians

•Assist patients with exercises, create exercise programs

LEADERSHIP ACTIVITIES AND AWARDS May 2008 Mildred Hunt Riddle Departmental Recognition Scholarship

2004—2008 Baker University Presidential Scholarship

2004—2008 Baker University Dean’s List

Member and Officer, Theatre, Spanish, and Foreign Language Honorary Societies

S a m a n t h a R a e J o n e s PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

Winter 2010

Participant

Race to Nowhere


Fall 2008

Representative

American Heart Association

AHA Heart Walk,

Topeka, Kansas

November 2008

Representative

American Heart Association

Wyandotte Health Fair

Kansas City, Missouri

April 2008

Student Representative

Community Wellness Fair

Baldwin City, Kansas

Spring 2007

Participant

Relay for Life

Lawrence, Kansas

Spring 2006

Volunteer

Governor’s Annual Easter

Egg Hunt

Topeka, Kansas

Fall 2004

Volunteer

Boys and Girls Club of

America

Lawrence, Kansas

2004—2008

Member

Delta Delta Delta Social

Sorority

2007

Vice President, Chapter

Development

2006

Social Activities Chair






University of Nebraska, Lincoln, Nebraska

Bachelor of Science

Bachelor of Science, Secondary Education

1988

PROFESSIONAL EXPERIENCE March 2011— GlaxoSmithKline

Present Regional Account Manager—Managed Markets

•Public, Private, Institutional Customers (PPIC)

•Work regionally with Managed Markets Pharmacy Benefits Managers, Health

Plans, state Medicaid Programs

January 2008— GlaxoSmithKline

November 2010 Therapeutic Sales Manager—Respiratory Division

•Drive business results: analyze, plan, and execute to maximize business potential

•Develop high performing teams: coach, develop and collaborate

•Lead with passion: instill ownership, accountability, desire to succeed

•Lead teams that included Five Platinum Tier Award (Top Prize) winners and

Two Ruby Tier Award ( Top 10%) winners out of nine representatives

•Selected to lead and develop the Regional Development Program


April 2008 Executive Therapeutic Specialist Representative

•Executive Leadership Development Program participant

•Responsible for advanced hospital and teaching institution sales

•Overlap with as many as six territory selling teams

•Conduct disease state and sales training

•Lead team of TSRs at major conference

•Present module on “Teamwork” at regional meeting


April 2007 Field Sales Supervisor—Manager

•Identify team dynamics

•Institute novel business analytics

•Coach for performance; developing individuals; Strength Finders analysis

•Strategic initiatives toward long-term goals


January 2006 Executive Pharmaceutical Consultant I and II

•Assist in recruiting interviews for sales force expansion

•Selected as District Computer Consultant for Passport

•Philadelphia guest training rotation

M i c h a e l B oy d K e l l e y PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2008-Present

Board Member

People’s Health Center






Southern Illinois University, Carbondale, Illinois

Bachelor of Science in Healthcare Management

2001

Associate of Science in Respiratory Therapy

2000

PROFESSIONAL EXPERIENCE June 2011— Vapotherm, Inc., Corporate Headquarters, Stevensville, Maryland

Present Home Office, Milwaukee, Wisconsin

Clinical Specialist

•Provide clinical guidance and expertise for 10 sales representatives serving the

North Central Region of the United States

•Present educational materials to and train physicians, nurses, and respiratory

therapists on high flow therapy using Vapotherm equipment

•Manage continuing education credits through American Association for

Respiratory Care (AARC) for all clinical specialists within Vapotherm

March 2007 – Children’s Hospital of Wisconsin, Milwaukee, Wisconsin

June 2011 Registered Respiratory Therapist—Neonatal/Pediatric Specialist, Educator

•In cooperation with Pulmonetics, Inc., responsible for educating physicians and

respiratory therapists in CHW and other organizations on the use of LTV 1200

for the state of Wisconsin mass casualty plan.

•Educate resident and fellow physicians in respiratory therapy procedures and

mechanical ventilation, also including nitric oxide use and other specialty gases

such as nitrogen and carbon dioxide. Conduct new equipment in-service for all

physicians

•Daily rounds with neonatology team (NICU) and cardiac team (PICU)

•Present RN orientation on respiratory therapy procedures, mechanical ventilation,

and specialty gases including nitric oxide

January 2003— Cardinal Glennon Children’s Hospital, St. Louis, Missouri

February 2007 Registered Respiratory Therapist—Team Leader/Transport Therapist

•Provide inhaled nitric oxide delivery, prostaglandin delivery and delivery of basic

bronchodilator and steroid inhalation medications

•Member CGCH neonatal/pediatric transport team. In addition, organize other

therapists for transport and manage departmental coverage in their absence.

September Southeast Missouri Hospital, Cape Girardeau, Missouri

1999— Registered Respiratory Therapist

December 2002 •Work progressively in ICU and Cardiac Unit managing major surgery and trauma

patients, maintaining proper ventilation and oxygenation

•Member of cardiothoracic surgery team for emergency open heart procedures

H e at h e r D e e K n e z PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

Member

National Board for

Respiratory Care

Member

American Association of

Respiratory Care






Truman State University, Kirksville, Missouri

Bachelor of Science in Exercise Science

May 2007

PROFESSIONAL EXPERIENCE October 2011— Fit For Life, Raytown, Missouri

Present Director of Cardiac and Pulmonary Rehabilitation

•Marketing and development of the Cardiac/Pulmonary Rehabilitation Program

•Increased sources of referrals from one source to eight sources

•Responsible for training staff on policies and procedures

•Assist facility management with procurement and implementation of new IT

system

•Increased recruitment of clientele by 33%

•Development and presentation of educational materials for clients and staff

January 2008 – Centerpoint Medical Center (HCA), Independence, Missouri

July 2011 Exercise Physiologist

•Assist in achieving AACVPR accreditation for cardiac rehabilitation department

•Assist in ongoing efforts to assure Medicare documentation compliance

•Assist in multiple department relocations that resulted from changing Medicare

guidelines

•Implement operational changes enabling the pulmonary rehabilitation department

to provide additional services and accommodate increasing patient volume

•Responsible for providing clinical care for cardiac and pulmonary rehabilitation

patients

•Responsible for development and presentation of education materials for patients

March 2002— Kansas Army National Guard, Olathe, Kansas

Present Sergeant

•Responsible for public speaking, streamlining unit protocols, program

development and materials purchasing

•Partner with unit Readiness Non-Commissioned Officer to obtain equipment for

every Army National Guard armory in Kansas

•Responsible for supervising and directing unit tasks

•Responsible for maintaining unit adherence to military protocols and standards

•Manage progress of soldiers deemed deficient

•Monitor safety of all soldiers during personal fitness training

•Oversee staff and participants during Army Physical Fitness Testing

June 2004— Vector Marketing, Kansas City, Missouri

May 2007 Field Sales Manager

•Conducted sales meetings, delivered speeches on sales and growth strategies

•Developed business plans and coordinated team members’ business plans

•Mentored new hires and rising employees within the company

LEADERSHIP ACTIVITIES AND AWARDS Army Achievement Medial,

Kansas ANG Achievement Medal

Army Reserve Components Achievement Medal

National Defense Service Medal

Army Service Ribbon

Vector Marketing President’s Club Award, Fall 2006, Spring 2007

R ya n L o c a s c i o





Expected May 2013

University of Kansas, Lawrence, Kansas

Bachelor of Science in Social Welfare

May 2007

PROFESSIONAL EXPERIENCE May 2012— Harry S. Truman Veterans Hospital, Columbia, Missouri

Present Health Systems Specialist Intern

•Responsible for cost analyses of implementation of new federal programs

•Develop and execute action plan that reduced workmen’s compensation claims by

3.22%

•Redesign emergency response team recruitment strategies

•Member of interdisciplinary team chartered with conducting root cause analyses

of adverse events

April—August Center for Behavioral Healthcare, Kansas City, Kansas

Interim Coordinator of Attendant Care Services

•Manage staff of 20 attendant care specialists

•Coordinate delivery of homecare services aimed at improving ADLs and IADLs

•Monitored and tracked billing of services under Medicare and Medicaid

guidelines

September Center for Behavioral Health Care, Kansas City, Kansas

2007—August Social Worker

2011 •Provide goal-directed case management to adults with severe and persistent

mental illness

•Identify strategies and treatment options to increase symptom management

•Reintegrate individuals into community by connecting with educational, cultural,

recreational, and social services

June 2006— Argosy Hotel, Casino, and Spa, Kansas City, Missouri

August 2011 Casino Banker

•Maintain casino general ledger account

•Train new employees in corporate policies and job duties

•Collaborate in restructuring of department training procedures, which improved

performance by 30%

LEADERSHIP ACTIVITIES AND AWARDS 2009-2011 Clinic Volunteer Kansas City Free Health Clinic

2006-2007 Juvenile Probation Officer Jackson County Family Court

2006-2007 Volunteer Coordinator Douglas AIDS Project

2005-2007 NAACP Chapter Treasurer University of Kansas

G r e g o r y S . M i l l e r PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2012-Present

Student Associate



2011-Present

Student Member

American College of


2007-Present

Professional Member

National Association of

Social Workers





December 2012

Virginia Polytechnic Institute and State University, Blacksburg,

Virginia

Bachelor of Science, Computer Science

Bowling Green State University, Bowling Green, Ohio


PROFESSIONAL EXPERIENCE August 2010— Tiger Institute, Cerner Corporation, Columbia, Missouri

Present – Project Manager

•Coordinate departmental and cross-functional teams to deliver timely, high quality

deliverables in a health care environment

•Independently manage multiple projects of diverse scope, visibility, and

complexity in a multi-facility hospital environment.

•Lead and organize teams around a common objective; deliver the solution based

on a flexible plan to accommodate change

•Monitor and report project and/or team performance against specific goals &

objectives and provide feedback to functional managers. Provide timely

communication of project status to stakeholders and team.

January 2006— University of Missouri Health Care, Information Technology Services

August 2010 Columbia, Missouri

Business Technology Analyst—Expert

•Primary liaison between customer and service providers (internal and external) for

all assigned projects

•Responsible for technology applications in the Surgery Department, Intensive

Care Units, and Operating Rooms; bedside monitoring devices, interfaces to the

EMR, Surgery and Anesthesia documentation, and scheduling

•Advise end users and management on problems, new developments and changes

in clinical and technical areas impacting the use of software systems

•Investigate, analyze, and resolve customer issues regarding the use of systems and

availability of equipment and software

February 1997— City of Chesapeake, Information Technology Department, Chesapeake, Virginia

August 2005 Client Technology Manager

•Lead, direct, and supervise a technical team to meet computer technology needs

of 3,000 City employees

•Develop, recommend, and update policies, procedures, and citywide standards

regarding microcomputer acquisition, use, and disposal. Develop and implement

service level agreements between I.T. and end users

•Successfully implement and manage an I.T. Help Desk to assist 3,000 internal

customers, resulting in improved customer satisfaction and response time,

maximizing technical staff efforts, and saving $180,000 per year

June 1993— Information Systems Specialist II

January 1997 •Senior Technical Support responsible for providing PC hardware and software

solutions to City employees

•Install, configure, and maintain microcomputers systems attached to the LANs

and to City’s Enterprise Server

•Troubleshoot PC and network issues, requiring knowledge of Windows platforms

(DOS), W98, WNT, W2000, WXP) Microsoft Office Professional, GroupWise,

Norton Antivirus, Prism, Imaging systems, and IBM mainframe.

C e c i l i a M o l i n a - C l a r k PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

Charter Member,

Toastmaster’s International





Certificate in Health Informatics

Expected May 2013

Drury University, Springfield, Missouri

Bachelor of Arts in Biology

Minors in Global Studies, Business Administration

May 2011, Cum Laude

PROFESSIONAL EXPERIENCE 2011—Present – University of Missouri, Columbia, Missouri


•Provide research support for department projects and initiatives, including

Medicaid expansion, elderly care programs, human resources, and other projects

•Conduct data analysis for department projects and presentation to faculty

May—August Mercy Medical Center, Des Moines, Iowa


•Completed projects related to the research, education, and communication of

Mercy’s two Accountable Care organizations and Health Coach implementation

•Provided research and data analysis for strategic planning initiatives, including

medical community assessments

2009—2011 Drury University, Springfield, Missouri

Teaching Assistant, Biology Department

•Prepared the lab and lab materials for the Plant Form and Function classes

•Assisted students with lab material and worked under the direction of the

Professor to demonstrate lab techniques and concepts

Summer 2010 Chamber of Commerce, Warrensburg, Missouri

Brand Development Intern

•Conducted research and planning regarding community branding and member

development

•Maintained social media and community contact databases

•Assisted with Chamber-sponsored educational and fundraising events in the

Community

Summer 2009 Internal Medicine Associates, Warrensburg, Missouri

Job Shadow

•Observed clinical patient consultations of three internal medicine physicians and

attended hospital rounding

•Observed the administrative processes involved in the operation of a small

internal medicine clinic, including scheduling, coding, and billing

LEADERSHIP ACTIVITIES AND AWARDS 2012-2013 Social Chair, Health Management and Informatics Graduate Student Association

2011 University of Kansas Health Management Case Competition

2011 Student Leader of the Year, Drury University

2011 Lora Bond Award, Drury University Biology Department

2010-2011 President, Drury University Student Union Board

2010-2011 Mortar Board Senior Honor Society, Drury University

2010 Senator, Drury University Student Government Association

2010 Advisor, 2nd Year Experience Program, Drury University

Ky l e M y e r s PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2010 – 2011

Member

Beta Beta Beta

Biological Honor Society

2010

Volunteer

St. John’s Hospital

Springfield, Missouri

2008 – 2009

Project Developer

Habitat for Humanity,


2009

Volunteer

Hurricane Ike Recovery,

Galveston, Texas

2009

Volunteer

Discovery Center







Expected May 2013

Rajalakshmi Engineering College, Chennai, India

Bachelor of Biomedical Engineering

May 2010

PROFESSIONAL EXPERIENCE May— Cleveland Clinic, Cleveland, Ohio

August 2012 Administrative Resident

•Facilitated project aimed at outpatient clinic room utilization improvement using

lean process tools; provided recommendations related to scheduling practices,

clinic load and patient experience resulting in $100,000 per year cost avoidance

•Interviewed patients regarding effectiveness of care team cards; recommended

improvement ideas to administration

•Executed Kaizen event to improve Enterostomal Therapy (ET) nurse workplace

satisfaction by redesigning workflow and supporting processes in the Colorectal

Surgery Department

•Developed strategic plan and gathered requirements for establishment of

transplant and testing services at Cleveland Clinic, Florida

•Participated in Institute of Continuous Improvement strategy development:

reviewed portfolio, established prioritization methodology, developed training/

mentorship strategy, and redesigned project sponsorship model

May— Surabi Biomedical Instrumentation, Ltd., Chennai, India

December 2010 Customer Support Biomedical Engineer

•Identified requirements for medical devices in five hospitals and eight clinics by

interacting with doctors and health workers

•Researched and interpreted customer requirements for four projects to deliver the

desired medical equipment

•Traveled extensively to install, demonstrate, adjust, and maintain medical devices:

Ultrasound, ECG, and EMG

•Advised hospital administrators on planning, acquisition, and use of medical

equipment

LEADERSHIP ACTIVITIES AND AWARDS August 2006— Primary Event Organizer for the Biomedical Department of Rajalakshmi

May 2010 Engineering College, Chennai, India

Team Leader of semester-project held at Rajalakshmi Engineering College;

Project title: Movement Detector for MRI application

Volunteered regularly in numerous Healthcare activities: Blood Donation Camp,

Polio Immunization Camp, Sanitation and Ecological Awareness Camp, Breast-

feeding Awareness Camp; Communicated and demonstrated solutions and safe

practices of various health issues to the local community at these Camps

March 2009 1st Prize at Annual Technical Festival for Paper Presentation titled – “Bio-Reactor

Filtration System”, Chennai, India

September 2008 2nd Prize at National Level Technical Symposium for Poster Presentation titled –

“Blood Detoxification System”, Chennai, India

S h i l pa P h a i r e m b a m PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

Student Member

American College of








Bachelor of Science in Physical Education

Minor in Business Administration

May 2007

PROFESSIONAL EXPERIENCE December – HealthMark, St. Louis, Missouri

2009—Present President

•Private consulting company specializing in providing clients with solutions to

specific health, fitness, and sport goals

•Prepare high school athletes for college athletics, helping them secure

scholarship offers through skill development and performance training

•Provide cost-effective training options to decrease health risks and improve overall

wellbeing for business executive and select individuals.

•Develop educational presentations on personal health and related topics

August 2009 - MediFit Corporate Services—The Monsanto Company World Headquarters,

Present St. Louis, Missouri

Health Fitness Specialist

•Design and implement incentive-based health promotion programs and

personal wellness programs for employees to address identified health risks.

•Present health information topics for groups of 15 to 50 business professionals

•Organize and assist company sponsored health fairs promoting health and

wellness services available to employees

•Support Wellness Coordinator conducting company sponsored wellness

initiatives including biometric screenings and Health Risk Assessments (HRAs)

•Manage MediFit uniform budget and personal expense accounts for over 200

staffed sites and their employees

•Conduct monthly benchmarking reports tracking employee participation and

program outcomes

February 2007— HammerBodies Custom Fitness, St. Louis, Missouri

August 2009 Training Specialist/Fitness Evaluator/Facilities Manager

•Facilities Manager within six months of hire

•Improve daily operations, achieving over $10,000 cost savings in one year

•Design and implement emergency procedures for a 21,000 square foot facility

according to OSHA and NFPA guidelines

•Negotiate contracts, hired outside contractors for facility improvement projects

•Record over $200,000 in sales as a training specialist and fitness evaluator

•Develop custom personal fitness programs and led specialized training for

clients and athletic teams

LEADERSHIP ACTIVITIES AND AWARDS 2011, 2012 American Heart Association Platinum fit-Friendly Company Award

2011, 2012 American Heart Association Worksite Innovation Award

2009, 2010, 2011 Monsanto Site Contractor of the Year

2010 MediFit Shining Stars Site Gold Star Award

2011 MediFit Shining Stars Bronze Star Award

2009-2012 OSHA VPP Star Site

2012-2017 OSHA VPP Star Site

M a r k C . R i l e y PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

American College of


Medical Group




National Society of Physical

Activity Practitioners in

Public Health

American College of

Sports Medicine








Graduate Certificate in Public Health

December 2009


Bachelor of Science, Human Environmental Sciences

Nutrition and Fitness

December 2007

PROFESSIONAL EXPERIENCE December University of Missouri Hospital and Clinics, Pharmacy Services

2011—Present Columbia, Missouri

Business Technology Analyst

•Play active role in pharmacy projects including a formulary combine, pharmacy

automation, and implementation of 340B compliance software

•Assist in maintenance of system-wide pharmacy product/order catalog

•Liaison for pharmacy department with other hospital departments

•Data mining/analysis for quality improvement, patient safety, and financial

decision making

•Assist in solving scanning and order entry problems in hospital locations dealing

with direct patient care

January 2009— University of Missouri Hospital and Clinics, University Pharmacy,

November 2011 Columbia, Missouri

Pharmacy Tech II

•Daily technician scheduling

•Assist with inventory and ordering

•Assist patients with over the counter items, prescription issues, etc.

•Communicate with insurance companies to resolve prescription coverage issues

•Responsible for University Pharmacy delivery service and mail delivery

March 2008— Boone Hospital Center—Wellaware, Columbia, Missouri

January 2009 Fitness Instructor

•Collect and analyze facility statistics

•Communicate correct use of exercise equipment to limited-ability patients

•Health Fairs—assist companies in improving employee health and safety

•Personal training; provide exercise guidance and suggest healthy lifestyle choices

August— Capital Region HealthPlex-Fitness Center, Jefferson City, Missouri

November 2007 Intern

•Assisted Fitness for post stroke, cognitively challenged, chronic low back patients

•Health Fairs—Tour of Missouri, Missouri Conservation Health Fair

LEADERSHIP ACTIVITIES AND AWARDS University Hospital Medication Management Committee

Women’s and Children’s Hospital Medication Management Committee

Nuts and Bolts Committee

Medication Error Reduction Team (MERT)

HIMSS 7 Project Team - Pharmacy

J a c o b Pau l S i m o n s





Master of Business Administration

Expected May 2013


Bachelor of Arts in Cultural Anthropology

July 2005

PROFESSIONAL EXPERIENCE January 2012— Center for Health Care Quality, University of Missouri, Columbia, Missouri


•Analyze (overutilization of Hypercoagulation Panel lab orders and inpatient

Glycemic Control guideline adherence using Access and Excel

May—August University of Missouri Health Care, Columbia, Missouri

2012 Management Intern

•Develop business plan for establishing Blood and Marrow Transplant Services

•Analyze feasibility of establishing an outpatient psychotherapy clinic by LCSWs at

cancer center

•Create balanced scorecard for Acute Care for the Elderly unit

August 2012— Trulaske College of Business, University of Missouri, Columbia, Missouri

December 2011 Graduate Research Assistant

•Evaluate student performance goals and assessment methods for “Assurance of

Learning” AACSB reaccreditation requirements for undergraduate BSBA

program

•Statistical analysis of student performance improvement with SPSS and Excel

January 2012— MedZou Community Health Clinic, Columbia, Missouri

Present Quality Improvement Chair

January— Interdisciplinary Chair

December 2011 •Built and led interdisciplinary teams in creating vision, setting goals, and designing

and implementing interventions to improve patient flow, optimize patient

scheduling and reduce no-shows

•Recruit professional and student social work volunteers, doubling the size of team

•Participated in EMR selection and Did Not Keep Appointment (DNKA)

reduction projects

September — Veterans United Home Loans, Columbia, Missouri

2006— Plaza Insurance Center, Columbia, Missouri

August 2010— Horace Mann Insurance Corporation, Columbia, Missouri

A Bargain Insurance Agency, Columbia, Missouri

Sales Agent

•Prospect, qualify, and close sales opportunities

•Numerous “Agent of the Year” and “Agent of the Month awards for top sales

•Adhered to wide variety of underwriting guidelines for a diverse product mix

LEADERSHIP ACTIVITIES AND AWARDS 2012 Second place, Trulaske Consulting Association Team Case Competition

2012 University of Alabama-Birmingham Health Administration Team Case

Competition

B r a n d o n S l a m a PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

April 2012—Present

Student Member



2011-Present

Student Associate

American College of



Volunteer

MedZou Community

Health Clinic





Expected May 2013

Millikin University, Decatur, Illinois

Bachelor of Science, Management, Magna Cum Laude

Minor in Biology

May 2011

PROFESSIONAL EXPERIENCE Summer 2012 Citizens Memorial Healthcare, Bolivar, Missouri


•Participated in organizational level meetings including strategic planning for fiscal

year 2013

•Researched market share analysis for a new clinic and the expansion of the

medical office building

•Developed a benefit analysis on owning a long-term care pharmacy

•Collaborated with administrators in an extensive rural healthcare system – 74 bed

hospital, 6 long-term care facilities, residential care facility, 5 independent living

facilities, 30 family and specialty clinics, hospice, home health, homemaker plus,

health transit, rehabilitation services, and home medical equipment

Winter 2010 OSF St. Francis Medical Center, Peoria, Illinois

Six Sigma Department Intern

•Participated in hospital system level Six Sigma projects

•Interacted with master black belts, black belts, and green belts in projects at all

stages

•Collaborated with managers in emergency, radiology, intensive care, laboratory,

and surgery

•Reviewed customary training program for internal employees

Summer 2010 OSF St. James, Pontiac, Illinois

Medical Records Clerk

•Copied patient charts in preparation for electronic medical records system

•Ensured accuracy and patient privacy in medical records

•Assisted teams in rural clinics in preparation of transitional electronic medical

records system

LEADERSHIP ACTIVITIES AND AWARDS 2012–present Fundraising Chair, Health Management and Informatics Graduate Student

Association, University of Missouri

2010 Recipient, Linda Weatherbee Management Award, Millikin University

2009 Recipient, Sigma Zeta, Millikin University

2008 Recipient, Alpha Lambda Delta , Millikin University

A m b e r N . St e i d i n g e r PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2011-Present

Student Associate

American College of


2012-present

Student Member



2012—Present

Fundraising Chair

HMI Graduate Student

Association (HMIGSA)





Expected May 2013

Drake University, Des Moines, Iowa

Bachelor of Arts, Journalism and Mass Communication

Major in Public Relations, Concentrations in Spanish, Sociology

May 2011

PROFESSIONAL EXPERIENCE May—August Bethesda Health Group, St. Louis, Missouri

2012 Human Resources Intern

•Collaborate on onboarding project with HR department

•Shadow Senior Management Team

•Document AOD admission process for Long-Term Care (LTC) and

rehabilitation communities

•Record incidents in Excel for LTC and Independent Living communities

•Conduct research concerning social media for marketing department

November TigerPlace, Columbia, Missouri

2011—May 2012 Administrative Intern

•Assist with establishing new payment structure

•Identify and schedule guest lecturers

2010-2011 Anawim—Housing Public Relations Senior Capstone, Des Moines, Iowa

•Manager of collateral materials and editing

•Create a PR campaign in a simulated agency environment

•Participate in a semester-long research plan

•Create and edit media kit pieces

•Organize agency meeting

LEADERSHIP ACTIVITIES AND AWARDS President’s List, Drake University

Dean’s List, Drake University

Paul F. Morrison Journalism Scholarship, Drake University

Athletic and Presidential Merit Scholarship, Drake University

Missouri Valley Conference All Conference and All Tournament Soccer Team

Team Captain, Drake University Women’s Soccer Team

A l i s o n L . Wa l s h





Expected May 2013


Honors Bachelor of Science, Biochemistry

August 2011

University of York, North Yorkshire, England

Study Abroad, School of Biochemistry and School of Art History

2009

PROFESSIONAL EXPERIENCE 2012 – Present Center for Health Care Quality, University of Missouri, Columbia, Missouri


•Study of readmission profiles and legislation

•Study of patient falls score criteria

•Operating room support

May— Memorial Hospital Carbondale, Carbondale, Illinois

August 2011 Hospital Administration Intern

•Surgical service and pre-anesthesia value-stream and process mapping; standard

works development and daily report outs to executive committee and

administration

•Gemba Walks to clinical units to receive key performance indicator reports and

develop action plans including an IV pump programming project.

•Led the development of the executive dashboard and piloted nursing process

improvement projects

2009—2010 Jason Cooley Lab, Chemistry Department, University of Missouri,

Columbia, Missouri

Undergraduate Research Assistant

•Complete honors thesis project and report on the effect of cholesterol on protein

integration

•Investigate the pathway for transmembrane protein signaling in the context of

protein structure and catalytic activity

2007—2008 Lori Eggert Lab, Biology Department, University of Missouri, Columbia, Missouri

Undergraduate Research Assistant

•Phylogenetics research investigating relatedness among and between groups of

African Elephants through genetic analysis of collected samples

LEADERSHIP ACTIVITIES AND AWARDS 2010 Honors Thesis in Biochemistry, University of Missouri, Columbia, Missouri

2010 Review Session Student Tutor in Biochemistry, University of Missouri, Columbia,

Missouri.

2008 –2009 Review Session Tutor in Genetics, University of Missouri, Columbia, Missouri.

2009 Transcontinental Cyclist – Bike the US for MS – Blacksburg, Virginia.

B r i a n S . W e i s s PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2012 – present

Student Associate

American College of


2012 – present

Volunteer

Rainbow House

Children’s Shelter

2007 – present

Volunteer

Habitat for Humanity

2010 – 2011

Patient Ambassador

University Hospital


2008 – 2009

Volunteer

Project Science

after school program

University of Missouri –

Columbia, MO






University of Missouri, Kansas City, Missouri

Doctor of Pharmacy

May 2003

PROFESSIONAL EXPERIENCE September PharMerica, Louisville, Kentucky

2012—Present Senior Director of Operations Hospital Pharmacy Services

•Provide oversight for 27 hospital pharmacy accounts in the West and Midwestern

United States

•Direct management staff on implementation of clinical, financial, business and

management systems to ensure facility complies with all PharMerica and hospital

policies and procedures.

•Meet with Regional and District Senior Kindred Management to review results

and strategies

•Monitor hospital pharmacy budgets to ensure overall profitability

•Ensure compliance to all Joint Commission medication management standards,

all CMS Title 22 regulations, or other applicable regulatory agencies

February 2009— February 2009— PharMerica/Kindred Hospital, Kansas City, Missouri

September 2012 Director of Pharmacy

•Full oversight of pharmacy staff and all hospital pharmacy functions, operational

and clinical

•Budget preparation and compliance

•CMS and TJC survey preparation and compliance

•Developed pharmacist training modules— including antibiotics, 797 compliance

•Formulary management

•Inventory management. inventory and drug spend reduction

October 2007— North Kansas City Hospital, North Kansas City, Missouri

February 2009 Staff Clinical Pharmacist

•Performed daily activites of a decentralized cinical pharmacist, functioning

primarily in the Critical Care areas, STAT team, and the OR

•Developed Infectious Disease Training module for fellow pharmacists

•Developed policy and procedure for pharmacist involvement in STAT team

•Assist update of standard concentration of critical care drips, administration rates

•Developed STAT Team pharmacist reference tool

March— Centerpoint Medical Center, Independence, Missouri

October 2007 Staff Pharmacist

•Daily activities of hospital staff clinical pharmacist

March 2005— Bothwell Regional Health Center, Sedalia, Missouri

March 2007 Staff Clinical Pharmacist

•Revised and expanded Therapeutic Interchange Policy

•Member of the Pharmacy and Therapeutics Committee

•Lead pharmacist for evaluation of new hospital pharmacy software, formulary and

mnemonic updates prior to implementation of new software

April 2003— Carroll County Memorial Hospital, Carrollton, Missouri

March 2005 Director of Pharmacy

•Daily functions of Pharmacist In Charge, hospital pharmacy management

•Contracts, purchasing, and inventory control, pharmacy policy and procedures

•Implemented new pharmacy software

•Conducted complete review and revision of hospital formulary

E l i z a b e t h A . W e i s z PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

May 2010—Present

Preceptor/Adjunct Faculty

St. Louis College of

Pharmacy

May 2005—Present

Preceptor/Adjunct Faculty

University of Missouri—

Kansas City School of

Pharmacy







Master of Health Science, Diagnostic Ultrasound

2003

Bachelor of Health Science, Respiratory Therapy

2001

PROFESSIONAL EXPERIENCE 2003—Present Metro Heart Group, St. Louis, Missouri

Lead Sonographer

•Manage Ultrasound Department at one site of the largest cardiovascular private

practice in St. Louis. This site performs approximately 400 ultrasounds each

month

•Develop and implement efficient accurate work practices and protocols to ensure

continuity of care among six satellite offices

•Initiated and now maintain accreditation with Intersocietal Commission for the

Accreditation of Echocardiography Laboratories (ICAEL) and Intersocietal

Commission for the Accreditation of Vascular Laboratories (ICAVL)

•Establish testing protocols for acquiring diagnostic images, train sonographers to

utilize this approach following ICAEL and ICAVL standards

•Plan and schedule work for the group, ensuring proper distribution of

assignments and adequate space and facilities for performance of duties

•Prepare patients for diagnostic procedures, to include vital signs and

measurements, review of medical history, and explaining procedures

•Obtain and record two-dimensional and M-mode graphic representations of the

heart and vasculature

•Provide preliminary diagnostic report to physician

2002—2003 St. Mary’s Hospital, Jefferson City, Missouri

Registered Respiratory Therapist

•Assist in all cardiac and respiratory arrests (Code Blue)

•Participate in intubation of patient when artificial airway is needed

•Perform proper ventilator management to minimize patient ventilator exposure

•Perform Pulmonary Function Testing to determine if patient has obstructive,

restrictive, or normal airway flow.

•Execute electrocardiograms (EKG) when needed

2001—2002 University of Missouri Health Care, Columbia, Missouri

Registered Respiratory Therapist

•Duties of Registered Respiratory Therapist as above

R o n a l d A a r o n W i l e s






Expected May 2012



Finance and Banking

December 2010

PROFESSIONAL EXPERIENCE May—August Cibola General Hospital, Grants, New Mexico


•Assist in Emergency Room EMR selection process

•Establish policies, physician orders, and daily activities for swing bed patients

•Perform mock tracers on various departments

•Perform audits on multiple departments

•Data mined in radiology department to reduce revenue loss

•Develop a form to determine effectiveness of registration trainers

April 2011— Lowes Home Improvement, Ballwin, Missouri

Present Cashier

•Provide prompt customer service

•Answer customers’ questions and provide assistance accordingly

•Resolve customer complaints

May 2010— The Deuce, Columbia, Missouri

December 2010 Cross-trained Utility

•Place orders with suppliers, keep records and accounts of drink and food supply

•Maintain entry-fee revenue and record

•Organize and operate kitchen in timely fashion

•Clean and organize establishment with staff for next day operations

LEADERSHIP ACTIVITIES AND AWARDS Children’s Miracle Network Fundraising

Habitat for Humanity

Make-A-Wish Foundation

J a r e d S . w i n c h e s t e r PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2011-Present

Student Associate

American College of


Professional

Development Chair

Health Management and


Student Association

(HMIGSA)

Member

Phi Theta Kappa

Greek Social Fraternity







University of Northern Colorado, Greely, Colorado

Bachelor of Arts, Communications

May 2005

PROFESSIONAL EXPERIENCE 2009—Present Northwest Health Services, St. Joseph, Missouri

Director of Development & Planning

•Accountable for all grants management, including grant writing, change in scope

requests, needs assessments, budget development, and direct contact

•Develop and organize a community-based strategy around behavioral health,

pain management, and substance abuse

•Lead planning process for application as a Patient Centered Medical Home for

Northwest Health, hospital clinics, and the local free clinic, receiving NCQA level

3 recognition for all primary care locations.

•Assist local free clinic with acquisition and implementation of an electronic

medical record as well as access to the regional health information exchange

•Process manager for a $20 million facility development project

•Lead acquisition and development of a pediatric dental/medical and women’s

health partnership

•Manage $1 million development budget

•Provide strategic and operational leadership for Community Access Network

•Oversight of community strategy for quality and process improvement across

systems

•Strategic leadership for implementation of health information technology and data

measurement initiative

2007—2009 Northwest Health Services, St. Joseph, Missouri

Marketing/Communications Manager

•Build marketing and outreach to service Northwest Health’s 16 county service

area

•Develop and track $1 million budget

•Champion creation of marketing and outreach strategy, build website, increase

outreach opportunities by 25%, reconfigure existing staff roles and increase staff,

and increase earned media opportunities

•Serve as primary advisor to CEO in promotion of Northwest Health Services

2005—2007 Stadium Management Company—Denver Broncos, Denver, Colorado

Guest Relations Staffing

•Primary advisor to Guest Services Coordinator for hiring and staffing 450 Guest

Relations team members for game day and special events.

•Conduct Human Resources procedures for all new hires

•Spearhead Guest Relations newsletter design and distribution

•Create new employee handbooks

•Review and edit 2007 Fan Guide for Denver Broncos

LEADERSHIP ACTIVITIES AND AWARDS Lambda Pi Eta National Honor Fraternity

N i c h o l e M a r i e W r i g h t PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

Member

Missouri Rural Health

Association


Member

Leadership St. Joseph

Steering Committee

St. Joseph, Missouri

Member

United Way Unmet Needs

Committee


Graduate

Leadership Northwest

Missouri

Graduate








Expected May 2013


Bachelor of Science, Human Environmental Science

May 2008

PROFESSIONAL EXPERIENCE February 2012 – University of Missouri Hospital and Clinics & Missouri Psychiatric Center—

Present Rehabilitation Services, Columbia, Missouri

Supervisor

•Analyze and revise departmental operations, methods and procedures to ensure

safety and quality of services provided

•Write department policies and procedures, advise staff on changes in policies,

procedures or work standards

•Assist in preparation of budgets and monitoring of revenue and expenditures;

including creating reports utilizing multiple systems and providing updates

•Approve purchase of equipment and budget expenditures

•Monitor and resolve Patient Safety Net issues

•Facilitate various department projects; improve facilities, enhance employee

education, and initiate therapy billing practices

•Communicate with other departments to resolve operational problems

June 2009— University Hospital and Clinics—Rehabilitation Services, Columbia, Missouri

February 2012 Administrative Assistant

•Organize and coordinate office operations for efficient work flow and productivity

•Order supplies and equipment, including capital equipment with outside

vendors and University departments

•Facilitate completion of payroll functions, personnel changes, personnel records

•Interview, select, train, and evaluate support staff; assist hiring of professional staff

•Monitor out-patient clinic operations to ensure effective services are provided and

recommend changes to improve coordination of care and productivity

•Review and reconcile accounting reports, prepare vouchers for payment, and

respond to inquiries regarding invoices and payments

March—June The Urology Center of Colorado, Denver, Colorado

2009 Patient Registrar

•Accurately evaluate and update patient data for 300 to 400 patients per day

•Prepare education and marketing materials for patient outreach programs

•Assist marketing manager in prep and set-up of in-services and public events

July 2008— University Hospital and Clinics—General Internal Medicine, Columbia, Missouri

March 2009 Administrative Assistant

•Serve as administrator for eight committees; arrange meetings, gather necessary

materials, and record and distribute meeting minutes

•Create brochures, multi-slide presentations and informational documents using

Microsoft Publisher and PowerPoint

March 2005— University Physicians, Green Meadows Clinic, Columbia, Missouri

July 2008 Patient Service Representative III

•Prioritize evening clinic responsibilities and train evening patient service

representatives

•Update patient insurance and demographic information

•Collect, post, balance, and deposit co-payments

W h i t n e y A n n W r i g h t







Bachelor of Health Sciences, Nuclear Medicine Technology

Minor in Medical Health Physics

May 2007

PROFESSIONAL EXPERIENCE August 2012— Mary Washington Health Care—Medical Imaging at Lee’s Hill (MILH),

Present Fredericksburg, Virginia

Manager/Director of Facility Operations

•Oversee 72 direct reports

•Responsible for seven departments: CT, MRI, X-ray, Mammography, US,

Admitting, File Room; free-standing Emergency Room connected

•Develop budget projections, manage volumes and financial statements

•Help implement new IT processes

November Des Peres Hospital (Tenet Health Care,) Des Peres, Missouri

2007—August Certified Nuclear Medicine Technologist

2012 Interim Director, Nuclear Medicine Department

•Two years lead/interim director

•One year student facilitator

•Direct Process Improvement Initiatives to improve physician and patient

satisfaction, 41 FTE positions

•Knowledgeable on regulatory compliance, working with Nuclear Regulation

Committee (NRC), Occupational Safety and Health Administration (OSHA), and

Joint Commission (HCAHO) certification criteria

•Adept with full range of Nuclear Medicine Procedures

•Work with P.E.T. imaging and successfully perform procedures as described by

the Society of Nuclear Medicine

•Manage financial budget, patient volume, employee hours, daily operations

•Monitor all Radiology Department dosimetry badges for radiation exposure levels

•Educate employees and students to limit radiation exposure

November DePaul Hospital, SSM Health Care, St. Louis, MO

2001—August Certified Nuclear Medicine Technologist

2012 •PRN for emergent patients

June— North Callaway R-1 Public Schools, Kingdom City, Missouri

November 2007 Junior High School Science Teacher

•Directly manage 120 students

•Develop innovative methods to convey ideas and maximize all students’ potential

•Work directly with administration to develop new methods of teaching

•Cultivate skills in working with difficult individuals and developing specific

solutions to problems

LEADERSHIP ACTIVITIES AND AWARDS Executive Board, School of Health Professions Student Council, University

of Missouri

Assistant Wrestling Coach, Pattonville School District

C h r i s to p h e r B . W yat t PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2003– 2007

Volunteer

Elks Boys and Girls League

(Big Brothers, Big Sisters)

Volunteer

Take Steps for

Crohn’s and Colitis

Volunteer


Health Care





Expected May 2013

Western Carolina University, Cullowhee, North Carolina

Bachelor of Science in Health Information Administration

Cum Laude

May 2010

PROFESSIONAL EXPERIENCE May—August Family Health Center, Columbia, Missouri


•Perform Patient Flow Time study project to reduce patient waiting time

•Develop worksite wellness program

•Recommend new policies and improvements

April 2010 Good Samaritan Clinic, Sylva, North Carolina

Intern

•Collect diabetic information and enter in Excel

•Enter patient’s date of birth and A1C data in spreadsheets

•Calculate statistical information and report results

April 2010 Harris Regional Hospital, Sylva, North Carolina

Intern

•Payroll audit/Quality assurance analysis

•Root Cause Analysis data collection

•Floor plan and workflow (Assist prepping, indexing, and scanning)

May— Western Carolina University, Cullowhee, North Carolina

August 2009 Business Office Assistant

•Research local hotel business information and enter data in Excel

•Research newspaper companies in North Carolina counties

•Arrange local casino statistical information and create spreadsheets in Excel

June— Western Carolina University, Cullowhee, North Carolina

December 2009 Campus Greenhouse Assistant

•Care for campus garden; dig and cut weeds, water trees, shrubs, and flowers

•Plant bulbs, seeds and cuttings; transplanted seedlings and rooted cuttings

2009 Western Carolina University, Cullowhee, North Carolina

University Bookstore Runner

•Issue and receive books

•Stock books to proper place

•Cleaning

LEADERSHIP ACTIVITIES AND AWARDS 2007—2010 Kendal King Scholarship

2005—2006 Dean’s List

S e j i n “J i n n y ” Ye h PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2011-Present

Student Associate

American College of


Member

Asian Student Association

(ASA)

Member

International Friends


MASTER OF SCIENCE IN HEALTH INFORMATICS PROGRAM

The University of Missouri, home to the world’s first computerized clinical laboratory system, has been a leader in

health informatics research since the 1960s. The University began offering training in health informatics in the 1970s and

counts among its alumni some of the leading figures in the field. The residential Master of Science in Health Informatics

Program is located in the Department of Health Management and Informatics, School of Medicine, which is recognized

for its excellence in research and national standing as a leader in primary care.

Career Opportunities: The residential health informatics program focuses on understanding, designing, and

developing information technologies to transform and integrate health systems. The Program prepares students to meet

critical and complex challenges in applying information technology within the health industry and to pursue careers in a

wide range of health care organizations and related settings, such as academic medical centers, group practices,

pharmaceutical firms, health insurance companies, research labs, and governmental agencies. The Program also develops

students’ research interests in health informatics and encourages those with excellent academic performance to pursue

the PhD degree.

Program Highlights: Course work combines classes in computer science, health informatics, and health management.

The core health informatics curriculum includes courses in health information systems; information storage, retrieval

and management; decision support; and research methods and outcomes analysis. Special areas of concentration include

electronic health-care records, information systems for managing health, and bioinformatics.

Individuals with three or more years of professional experience and a focus on applied health informatics are

encouraged to apply to the Executive HI Program.

Doctoral Study, Dual Degree, and Graduate Certificates: Students seeking a master’s degree in health

informatics at MU may expand their studies to obtain the following:

PhD in Informatics (in Health Informatics emphasis area) offered through MU Informatics Institute

Master of Health Administration (MHA)



Graduate Certificate in European Union Studies

Ernst & Young Scholarships: The consulting firm of Ernst & Young has recognized the need to prepare executive

leaders who can bring knowledge of advanced information technology to strategic and operational decision making in

integrated health systems. In response to this need, Ernst & Young has created scholarships for students in the Master

of Science in Health Informatics Program. Ernst & Young Scholarships will be presented to outstanding applicants each

year.

For more information, contact:

Veronica Kramer, M.P.A.

Coordinator of Student Recruitment & Admissions

(573) 884-0698

[email protected]



Master of Science in Health Informatics Curriculum (Residential Program)

The Health Informatics (HI) core curriculum integrates fundamental informatics and management concepts

and applies them to the health care environment.

Foundation Courses: HI candidates must complete or waive one foundation course:

Algorithm Design/Programming I (CS 1050 or equivalent)

An additional six hours of foundation courses are highly recommended:

Algorithm Design/Programming II (CS 2050 or equivalent)

Database management systems I (CS 4380/7380 or equivalent)

Full-time students who are admitted to the program without the required foundation course will be

required to enroll in 12 hours in their first semester in order to complete the program in two academic

years. Since foundation courses are necessary preparation/prerequisites for required HSM courses, the

faculty may require special pre-assessment of preparation levels of those students who have completed

analogous foundation coursework prior to enrollment in the program. An individual who waives all

foundation courses can complete the HI degree as follows:

MS(HI) Plan of Study (36 credits)

Introduction

(3 credits)

HMI/Info Inst 7430 - Introduction to Health Informatics

Core

(18 credits)

HMI 8435 - Information Security, Policy, & Evaluation

HMI 8437 - Data Warehousing and Data/Text Mining for Health Care

HMI 8441 - Theory and Application of Controlled Terminologies

(Biomedical and Health Ontologies and Applications)

HMI 8571 - Decision Support in Health Care Systems

HMI 8573 - Decision Making for Health Care Organizations

HMI 8870 - Knowledge Representation in Biology and Medicine

Concentration

(Elect at least two)

(6 credits)

HMI 8478 - Knowledge Management in Health Care

HMI 8610 - Consumer Informatics

HMI 8443 - Enterprise Information Architecture

Research

(9 credits)

STAT 7020 - Statistical Methods in the Health Sciences

STAT 7510 - Applied Statistical Models I or

STAT 7150 - Applied Categorical Data Analysis

HMI 8450 - Methods of Health Services Research**

HMI 8090 - Thesis research in Health Management and Informatics (3)**

**With approval of advisor students may elect 6 credits of HMI 8450 Methods of

Health Services Research instead of 3 credits of HMI 8450 AND 3 credits of 8090

Thesis Research in HMI.


Executive Master of Science in Health Informatics The Executive Health Informatics Program addresses the growing demand for health care information technology leaders with

high-quality technical and management training. The Program is designed for self-motivated professionals working in the

healthcare and information technology fields, and provides them an increased understanding of the transforming potential and

complexity of advanced information technology applied to healthcare organizations. The curriculum provides an applied

orientation, drawing on the best evidence to develop an in-depth understanding of how health organizations and systems are

structured and function, and how information technology can be applied to improve the integration, quality, and safety of clinical

services as well as the efficiency and overall business function. Graduates will be prepared to design, develop, implement, manage,

and evaluate information technologies to improve systems at operational as well as enterprise levels.

The program targets practicing information services professionals who seek formal training in health informatics or credentials for

advancement. The program also serves individuals who want to make a career move into the informatics field, whether from a

health care background or a technical background. Graduates will be prepared to design, develop, implement, and evaluate

information technologies to improve systems at operational as well as enterprise levels. The program begins a new cohort each

Spring Semester.

Program Design - The Distance Learning Edge

Just as information technology is revolutionizing health care delivery, it is opening new doors in higher education as well. As a

national leader in both health informatics and distance education, the University of Missouri is uniquely prepared to apply the

benefits of new technology not only to its curriculum, but also in the teaching process itself. The program's innovative structure

combines three on-campus weekend sessions per semester, starting each January, with online course work and independent

study to form a comprehensive educational experience. This format enables working professionals to maintain full-time

employment while completing the two-year course of study.

Curriculum by Semester

Spring Semester 1 Spring Semester 2

Design of Health and Human Service Systems Information Security and Policy

Introduction to Health Informatics Theory & Application of Controlled Terminologies

Summer Semester 1 Summer Semester 2

(no on-campus sessions) (no on-campus sessions)

Methods of Health Services Research (Part I) Methods of Health Services Research (Part II)

Enterprise Information Architecture

Fall Semester 1 Fall Semester 2

Health Economics Knowledge Management in Health Care

Decision Support in Health Care Systems Data Warehousing and Data/Text Mining

Graduation in December

For further program information please call: 1-800-877-4764

Visit us online at www.hmi.missouri.edu

Or email [email protected]

http://www.hmi.missouri.edu/


HEALTH INFORMATICS GRADUATES


EDUCATION University of Missouri, Columbia



Expected May 2013

Columbia College, Columbia, Missouri

Bachelor of Arts, Business Administration

Summa cum Laude

2008

PROFESSIONAL EXPERIENCE July 2009 - Missouri Department of Elementary and Secondary Education,

Present Jefferson City, Missouri

Intermediate Clerk,

•File correspondence, receipts, and other records

•Locate and retrieve office-specific information upon request

•Initiate educators’ certification process by properly routing incoming

documentation

•Route outgoing documentation to clients

August 2003 – Form and Funktion (Four member band), Jefferson City, Missouri

Present Manager

•See and secure venues for band performances

•Negotiate and create performance contracts with clients

•Coordinate and direct rehearsals with band members

•Act as band spokesman both on and off stage

•Perform with band onstage

January 2003– Eric Avant and Jazz du Jour (3-10 member band), Jefferson City, Missouri

Present Leader/Manager

•Seek and secure venues for band

•Hire and manage staff (musicians and sound production)

•Facilitate all financial transactions

•Organize and establish rehearsal schedules

•Lead and direct performances

•Perform with group onstage

March 2003 Niche Productions

November 2010 Vocal Talent/Associate Producer,

•Provide narration and announcements for various productions including the PBS

television program, The Tying Bench

•Assist with assorted production duties including scouting locations and logistical

planning of equipment usage and placement for the television program

“Mid-Mo Music”

•Seek and secure funding and support for the PBS program, “The Pet

Connection”

LEADERSHIP ACTIVITIES AND AWARDS Sigma Beta Delta, International Business, Management, and Administration

honor society

E r i c L . Ava n t PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

Committee member

Jazz Forward Initiative, Inc.,

facilitators, Capital Jazzfest






Expected May 2013

University of Connecticut, Storrs, Connecticut

Master of Science in Economics

2009

M.A.I.Ch, Paris, France

Master of Science in Economics and Management

2006

University Mohamed V, Rabat, Morocco

Bachelor of Science in Economics/Econometrics

2002

PROFESSIONAL EXPERIENCE Fall 2010— Center for Health Care Quality, University of Missouri, Columbia, Missouri ,

Present Research Assistant

•Investigate economic impact of expanding Medicaid coverage to uninsured

population in Missouri, under supervision of Dr. Lanis Hicks (current)

•Coordinate implementation of Time Driven Activity-based Costing with Green

Meadows Family Medicine, under supervision of Dr. Leung

•Assisted Dr. Hicks to formulate strategic plan for Missouri Health Information

Technology Assistance Center

•Conducted website content analysis to investigate the internet marketing potential

of Regional Extension Centers under supervision of Dr. Hicks

•Participate in analyzing Visiting Consultant Clinicians location choice

•Participate in writing book chapter titled: “International Physician Practice:

Historical and Cross-Cultural Perspectives on Group Practice Management”

under supervision of Dr. Grant Savage

May— Yale New Haven Health System, Bridgeport, Connecticut

August 2011 Administrative Intern

•Worked closely with North East Medical Group (NEMG) to perform productivity

analysis for newly acquired physician practices

•Conducted literature review on developing mission, and vision for healthcare

organizations as requested by Dr. Robert Nordgren (CEO of NEMG)

•Participated in group meeting for implementing the electronic medical record for

NEMG’s physician practices

2009—2010 Institute for Entrepreneurship & Business Development, Lincoln University,


•Collected data and analyzed production efficiency of firms in the U.S. health

services industry

•Conducted literature reviews related to financial and economic constraints facing

firms in the U.S health and services industry

LEADERSHIP ACTIVITIES AND AWARDS June 2012 Travel Research Grant, University of Missouri, Department of Health Management

and Informatics

May 2009 Travel Research Grant, University of Connecticut,

Fall 2007 Del Favero Agricultural Economics Scholarship, University of Connecticut

A d a m B o u r a s PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2011—Present

Research Chair

MedZou Community

Health Clinic

Columbia, Missouri

Ad hoc reviewer

Operational Research:

An International Journal






Expected May 2013


Bachelor of Arts, Interdisciplinary Studies

December 2001

Lincoln University, Jefferson City, Missouri

Associate of Applied Science, Nursing

December 2005

PROFESSIONAL EXPERIENCE August 2010— University of Missouri Hospital, Columbia, Missouri

Present Course Coordinator Sexual Assault Nurse Examiner Course

July 2010— Trauma Nurse Course Instructor

Present


Present Registered Nurse—Emergency Department

•Care for a wide variety of patients at a Level 1 Trauma center

•Assess patients and prioritize care, document assessments

•Manage multiple critically ill patients

•Provide information and support to patients and families regarding condition and

care plan

Sexual Assault Nurse Examiner

•Collect and document forensic evidence from patients after sexual assault,

•Offer emotional support and resources to patient.

•Work in collaboration with local law enforcement, advocacy centers, and testify in

court regarding documented findings


January 2006 Unit Clerk, Emergency Department

•Answer incoming telephone calls efficiently and courteously; relay messages and

calls to appropriate personnel

•Transcribe physician orders, process requisitions for diagnostic studies, and notify

nurse of new orders


January 2002 Emergency Medical Technician/Patient Care Technician—Emergency Department

•Assist staff nurses with initial assessment of patients, take patient vital signs

•Assist and train patients in proper use of splints, braces, and crutches

•Assist nurses in traumas and codes


August 2001 Customer Service Representative—Emergency Department

•Register patients, obtain and process patients’ medical insurance, and verify

patient billing information

LEADERSHIP ACTIVITIES AND AWARDS Phoenix Award Recipient, Boone County Fire Protection District

University Sexual Assault Response Team, 2006 to present

University Hospital Ethics Committee, March 2008 to present

University Hospital Shared Governance Unit Council, Chairman 2007 to 2011

University Hospital Shared Governance Division Council, Chairman 2007 to 2011

University Hospital Shared Governance Global Council, 2007 to 2011

L e s l i e T. B r i g g s PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

April 2008—August 2009

CPR Instructor American Heart

Association

October 2008

Participant Medical Mission Trip

Won by One to Jamaica

2007—Present


Of Forensic Nurses

2006—Present

Member Emergency Nurses

Association

June 2003—November

2006

Volunteer EMT, Firefighter

Boone County Fire

Protection District







Rush University, Chicago, Illinois

Bachelor of Science, Perfusion Technology

1997, Cum Laude

PROFESSIONAL EXPERIENCE 2012—Present ProMedica Health System, Toledo, Ohio

Clinical Analyst II

•Member of Clinical Informatics for implementation of ED information system for

ProMedica Health Systems’ seven hospitals; provide clinical IT support for

ProMedica

•Assist with end-user design of EDIS requirements

•Responsible for technical build of EDIS product; participate in workflow process

system software

2008—Present HemoWorks LTD, Sylvania, Ohio

Partner & Clinical Specialist

•Future health IT/health information exchange focusing on business intelligence

and predictive analytics/modeling for health care

2010—2012 Hemosolutions LTD, Port Clinton, Ohio

Adult Perfusionist, Firelands Regional Medical Center, 2010—2011

Adult Perfusionist, Southwest General Health Center, 2010-2011

Adult Perfusionist, University of Toledo Medical, 2011

•Provide contract perfusion services in multiple major cardiovascular ORs

help other medical disciplines with blood management and tissue engineering

•Focused on excellence in service and QI/QC, FRMC Transfusion Committee

•Collect, format, and associate data from small business to better understand

business personnel costs (time/labor) of delivering services and value of services to

the institution

•Prepare data for review of cost-effective analysis and efficacy of individualized

treatment of anti-platelet therapy and platelet mapping service

2001—2010 Circulatory Assist Services, Incorporated, Toledo, Ohio

St. Vincent Mercy Medical Center, Toledo, Ohio

St. Luke’s Hospital, Maumee, Ohio



•Provide cardiac perfusion services in major cardiovascular operating room (OR)

•Support and coordinate pediatric case load with OR staff and anesthesia teams

•Set up new pediatric perfusion program for Mercy Children’s Hospital

•Manage all equipment & inventory purchases for pediatric perfusion.

•Manage pediatric database of clinical information

•Establish new business service (monitoring brain saturation) in pediatric tilt table

laboratory

•Collect, format, and associate clinical cerebral monitoring data to STS database

1997—2000 RUSH-Presbyterian-St. Luke’s Medical Center, Chicago, Illinois

Rush North Shore Medical Center, Skokie, Illinois (Rush Affiliate)

Cook County Hospital, Chicago, Illinois (Rush Affiliate)



R u s s e l l R a l p h B r o w n , C C P PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2008

Member American Association of

Blood Banks (AABB)

2007—Present

Member Society for Advancement

of Blood Management

(SABM)

2002—Present

Member Ohio Perfusion Society

1999—2000

Member Illinois State Perfusion

Society

1996—Present

Member

American Society of

Extracorporeal

Technology

1984—1992


of Firefighters



EDUCATION University of Missouri, Columbia




Marquette University, Milwaukee, WI

Bachelor of Science, Accounting

1984

PROFESSIONAL EXPERIENCE March 2012— Cerner Corporation, Kansas City, Missouri

Present Operations Leader Ambulatory Revenue Cycle

•Relationship contact for physicians, monitoring cash flow and publishing monthly

key performance reports to providers—measuring against industry best practices.

•Manage 35 FTEs for billing, payment posting, & accounts receivable follow-up,

develop improved workflow/processes for 40+ clinics representing 80+ providers

•Work with contracts, compliance, accounting, implementation teams, EDI and

EMR Consultants as relationship contact with physicians and practice managers.

•Recommend physician EMR build changes for improved workflow through EMR

September 2010 Saint Luke’s South Hospital, Overland Park, Kansas

—March 2012 Senior Decision Support

•Provide support to CEO, CFO, CNO, and management for costing

•General Ledger upload for flexible budget, variance, and FTE analysis

•Designed monthly profitability by national product line reports

•Prepare annual Budget and assist with monthly closing


June 2007— Saint Luke’s Health System, Kansas City, Missouri

September 2010 Patient Accounts Manager—Government Payers

•Managed staff of 32-40 FTEs responsible for Medicare, Medicaid, and TriCare

Accounts Receivable

•Significantly lowered Accounts Receivable Days to meet Bond rating goals


February 2003— Saint Luke’s Health System, Kansas City, Missouri

June 2007 Reimbursement Manager

•Prepared Hospital and Home Health cost reports

•Calculated monthly Medicare contractual allowances for Critical Access Hospitals

•Update SLHS and CAH Chargemaster to comply with billing regulations

•CAH Chargemaster review to improve profitability

•Review CAH cost reports; PPS and CAH Medicare and Medicaid audits

•Arranged forgiveness of over $1,000,000 of penalties, exercising CMS knowledge

and creativity in the absence of regulatory options

J a c q u e l i n e r . B u r c z y k PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

Member


Parish


2000 to present

Member

United Way – Toqueville

2000-2008

Catechist


Board Member and

Treasurer

KCFC – Soccer Club

Participant

The Children’s TLC

Ground Hog Run





Expected May 2013



Computer Information Systems

May 2011

PROFESSIONAL EXPERIENCE August 2012— University of Missouri, Columbia, Missouri


•Develop, design, and build database to better track providers for the HIT

Assistance Center

•Participate in project to harmonize data transactions among statewide Level I

Trauma Centers for reporting and tracking purposes

May— Freeman Health System, Joplin, Missouri

August 2012 Freeman Health Academy Intern

•Responsible for designing, building, and maintaining a longitudinal database to

track local high school students as they progress through health-care related

camps at the hospital, and the impact of the camps on their future career choices.

May 2006— ESS Agency, New York, New York

Present Project Coordinator

•Assist with day-to-day activities including various online engagements, online video

game activities and tournaments as well as content marketing and social media

management.

•Responsible for video game league and event development, event management,

internet streaming solutions, & Gamer-centric content and packaging

January 2005— Team 3D, LLC, Marina Del Ray, California

November 2009 Website Administrator

•Monitor and update web content for the premiere United States gaming

organization

•Write and publish a bi-weekly column as well as pre– and post-game commentary

and feature articles

LEADERSHIP ACTIVITIES AND AWARDS Eagle Scout, Heart of America Council, Boy Scouts of America

J o n C o r l e y PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2012-Present

Student Member

Health Information

Management Systems

Society

2012-Present

Member

Health Management &


Student Association

(HMIGSA)






Dallas Baptist University, Dallas, Texas

Bachelor of Applied Arts and Science—Business Administration

1996

PROFESSIONAL EXPERIENCE 2009—Present Argus Health Systems, Kansas City, Missouri

Senior Regulatory Compliance Analyst

•Establish meeting schedules, organize meeting agendas and content, assist with

presentation development, facilitate meetings, and conduct presentations of

regulatory updates

•Review guidance issued by HHS/CMS

•Monitor HIPAA-related changes (5.1 to D.0)

•Subject matter expert in areas including Star Quality Ratings for Medicare Part D,

Medicare Part D Applications, Medicare Part D Marketing, and Medicare Part D

Fraud, Waste, and Abuse, as well as Compliance

•Prepare for changes reflected by PPACA legislation passed March 23, 2010

•Audit documentation and website updating for customer access

•Project planning, establishing and managing timelines, tracking project status, and

producing documentation and communications

•Coordinate and participate in customer forum webinars and conference calls to

provide education and training regarding new and updated regulations and

business practices.

•Monitor and perform complex research, analysis, and interpretation of published

and proposed regulations to determine applicability to specific technical and

operational aspects of the company and its products and services

•Prepare and manage oversight audits. Manage and maintain structure, review

scope and documentation request, determine audit requirements, and collect

documentation of policy and procedures. Manage subject matter experts and

business owners for audit events. Audit scopes include CMS, OIG, and clients.

•Maintain policies and procedures for customer and regulatory agency audits. Alert

account teams and internal business groups to regulatory changes,

•Provide support to internal business groups, account teams, and project teams,

performing research and responding to questions on routine compliance matters

•Assemble, lead, and/or participate on regulatory compliance related project teams

•Work with IT and SMEs to develop changes to Argus’ systems

•Verify compliance issues with claims processing procedures

2007– 2009 DST Systems, Kansas City, Missouri

Administrative Coordinator

•Support for Executive Senior Vice President; manage meetings, travel,

communications, business needs

•Coordinate reporting and personnel for 1,800 member organization, utilizing

high communications skills, organization, and professionalism

2003—2007 Essig Management, Liberty, Missouri

Administrative Director

•Human Resources Director managing payroll, retirement, health care benefits,

FMLA, and other benefits associated with full and part time employees; maintain

personnel records, verify citizenship, age requirements, and work permits

•Manage all aspects of marketing.

•Monthly financial reporting to franchise corporation headquarters

C a r a C . C o u r t e r P i l c h PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2010—Present

Member, Standards

Task Group

National Council for

Prescription Drug Program

(NCPDP)








Computer Information Systems

December 2008

PROFESSIONAL EXPERIENCE July 2012 – Cerner Corporation, Kansas City, Missouri

Present Technology Architect

•Develop architectures, frameworks, and strategies around new solutions

July 2009— Technology Consultant

July 2012 •Project Implementation / Consulting Services

•Technical Project Management

•Unix System Administration (HP-US, AIX, Linux)

•High Availability Implementation (HACMP, Serviceguard, RHCS)

January— Velocity System Engineer

July 2009 •Technical Application Support

May— Velocity Technical Intern

August 2008 •Business Process Improvement

March 2007— GE Transportation Global Signaling, Grain Valley, MO

May 2008 Information Management Intern

•Application project management, structure, and design

August— Supply Chain Analyst Intern

December 2008 •Database design and management

February— •LEAN Manufacturing / Six Sigma / Inventory reduction

March 2007

LEADERSHIP ACTIVITIES AND AWARDS 2011 Cerner Night on the Town Award,

Cerner Corporation

2012 Cerner Night on the Town Award,

Cerner Corporation

April 2008 Boeing Achievement Award in Database Design,

Association of Information Technology Professionals

2007—2008 Achievement Award,

Adrian and Margaret Harmon College of Business Administration

2006 GE Lean Action Workout Award,

General Electric Corporation

A a r o n Lo u i s H u g h e s PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

August 2012—Present

Website Administrator

Rock Hill Home Owners

Association

August 2010—August 2012

Secretary,

Website Administrator

Rock Hill Home Owners

Association

August 2007—

December 2008

Vice-President, Director of

Website Development

University of Central

Missouri—Association of

Information Technology

Professionals





Expected May 2013

Hopitale Universitaire Justinien, Cap-Hatien, Haiti

Programme de Medicine Familiale

Certificate of Specialization in Family Practice

July 2006

Faculte de Medicine de l’Universite d’Etat d’Haiti, Port-au-Prince, Haiti

Doctor of Medicine

2004

PROFESSIONAL EXPERIENCE August 2007— International Training and Education Center for Health (I-TECH)

August 2011 Port-au-Prince, Haiti

Clinical Mentor

•Provide health care to HIV/AIDS patients

•Train and supervise health care providers

•Monitor and evaluate health care services in 11 health care facilities nationwide

in Haiti

Leader, National Positive Prevention Program:

•Work with National committee to create achievable goals and objectives

of NPPP

•Conduct such activities as curriculum development and training to develop

and expand NPPP

•Successfully developed several electronic medical records forms

•I-TECH Haiti e-learning division manager

•Facilitated weekly e-learning sessions for more than 100 local health care

providers

•Facilitated e-learning sessions about leadership and management for local health

administrators

September Albert Schweitzer Hospital HIV Clinic, Deschappelles, Haiti

2005—July 2007 HIV Clinic Medical Director

•Provide health care, participated in HIV program monitoring and evaluation,

medical human resources management

•Created database to manage HIV clinic providing care to 300 patients

December Hopital Universitaire Justinien, Cap-Haitien, Haiti

2003—July 2006 Trainer

•Trained 10 family Practice residents in Microsoft Office

•Provided primary health care to the local community

LEADERSHIP ACTIVITIES AND AWARDS 2011—2013 Fulbright Scholarship Award

N at h a e l f H y p p o l i t e , M . D. PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

Societe Haitienne de

Medecine Familiale

(SHAMEF)

Member,

“Comite National d’Appui

au Systeme d’Information

Sanitaire” (CONAISIS)

(National task force

committee to support the

Health Information System)

March— September 2003

Physician (volunteer)

Albert Schweitzer Hospital

HIV Clinic

Deschappelles, Haiti

November 2002—

September 2003

Physician in Social Service

Dispensire dumarsais

Estime

Verrettes, Haiti





Expected May 2013

University of Ilorin, Ilorin, Nigeria

Bachelor of Science, Computer Science

August 2007

Oracle Database10g

Administrator Certified Professional

2009

Oracle Database

SQL Certified Expert

2009

PROFESSIONAL EXPERIENCE August 2011 – Department of Health Management and Informatics, University of Missouri



•Work on database-driven web application for statistical computing using

XHTML, JavaScript, MySQL, PHP, and R

•Create online catalogue containing reference information for a thousand books

used in the Bio-Statistics Research and Design Unit library

May— Phelps County Regional Medical Center, Planning and Decision Support Unit

August 2012 Rolla, Missouri


•Analyze statistical data for the Emergency Department to reduce patient wait time,

measure employee performance, and assist with planning and allocation of

resources

•Work with a team to conduct a Community Health Needs Assessment for Phelps

County and neighboring counties

August 2009— Fairview Pathology and Funerary Services Ltd., Akure , Nigeria

April 2011 Manager

•Introduce electronic database storage system and improve administrative

procedures

•Supervise daily activities, including staff scheduling, ensuring legal compliance,

and equipment maintenance

March 2008— Benin Owena River Basin Development Authority, Benin City, Nigeria

February 2009 Planning Officer

•Worked with the Budget Department to analyze statistical data used for planning

and allocation of resources

•Oversaw upgrade of the office paper record-keeping system to electronic format

A n t h o n y B . O m o s u l e PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2012 - Present

Student Member

Health Information Man-

agement Systems Society

(HIMSS)

Program Assistant

HIMSS 12 Conference, Las

Vegas, Nevada 2012

2012 - Present

Volunteer

HIMSS Life Science Data

Management Task Force

2009

Certified Professional

Oracle Database10g-

Administrator

2009

Certified Expert

Oracle Database - SQL





Expected May 2013

The Tamilnadu Dr. MGR Medical University, Chennai, India

Bachelor of Pharmacy

May 2008

PROFESSIONAL EXPERIENCE August 2012 University of Missouri - Kansas City School of Pharmacy at MU

—Present Graduate Teaching Assistant

•Assist professor in Kansas City with classroom activities that are occurring in the

classroom in Columbia

•Organize, distribute, and collect classroom materials

•Facilitate/proctor classroom activities such as quizzes, active learning assignments,

and facilitate questions for instructor in UMKC classroom

•With faculty, proctor exams during class and during finals week

•Proctor computer-based exams for online courses

June – University Health System Consortium

August 2012 Chicago, Illinois

Intern, Comparative Data and Informatics (CDI)

•Gained familiarity with capabilities of UHC clinical Database/Resource Manager

•Generate reports using CDB/RM tool and further perform data analysis by

drilling down into the reports to obtain patterns for various projects

•Report writing to convey observations from the data analysis clearly and succinctly

•Develop case study with University of Utah Health Center for UHC case study

series

•Present findings and observations from projects to UHC CDI team

October 2008— Arun Kidney Centre, India

December 2009 Junior Pharmacist

•Dispense prescription medications in an outpatient pharmacy setting

•Evaluate prescriptions for potential errors

•Patient counseling to use medications safely and effectively

•Educate clinicians about the role of EMR and CPOE systems in health care

P r ava l l i k a R a m e n i n i PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES





Expected May 2013


Bachelor of Health Sciences

July 2011

PROFESSIONAL EXPERIENCE Summer 2012 Partners Healthcare, Boston Massachusetts

Information Systems Intern

•Modify and create order templates for the order entry system

•Create test scripts for a new pain care order template

•Create catalogue of pharmacy rules for the order entry system

•Attend meetings with hospital business owners; observe planning and reviewing of

current projects

•Create pivot tables, in Excel, based on template usage information

May 2010— The Outsource Group, Columbia, Missouri

Present Recovery Specialist (part time)

•Make daily calls to debtors abiding by FDCPA and HIPPA guidelines

•Perform account audits to keep personal inventory up to date

•Work with partner to meet a collection fee goal every month

•Develop understanding of insurance and Medicaid/Medicare billing process

•Further develop customer service skills

August 2007— Gaines/Oldham Black Culture Center, University of Missouri, Columbia, Missouri

May 2011 Student Programming Chair

•Plan educational and social events revolving around black culture for students on

campus

•Answer phones and run errands across campus

•Distribute work among program committee to achieve maximum productivity

•Project Manager for “Women’s History Week” in 2010 and 2011

•Contact book and set up contracts for guest performers or lecturers

LEADERSHIP ACTIVITIES AND AWARDS

A l e x a n d r i a S c h e r f f PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

2011-Present

Student Associate

American College of


Member

Alpha Phi Omega

National Service Fraternity





Expected May 2013

Padmashree Dr. D. Y. Patil University , Mumbai, India

Bachelor of Technology in Bioinformatics

May 2011

PROFESSIONAL EXPERIENCE August 2012— Missouri Telehealth Network, University of Missouri, Columbia, Missouri


•Continuously improve expertise in telehealth technologies

•Train clinical staff on telehealth use specific to clinical operations

•Analyze reports and clinic workflows to assist in making recommendations to

enhance telehealth operations

•Conduct/assist in telehealth-related research projects

May— Missouri Telehealth Network, University of Missouri, Columbia, Missouri

August 2012 Telehealth Coordinator Intern

•Learn and understand the various components, stakeholders, and health systems

served by MTN

•Learn and operate telehealth technologies

•Train clinical staff in use of telehealth technologies specific to their clinical

operations

•Analyze reports and clinic workflows to assist in making recommendations to

enhance telehealth operations

LEADERSHIP ACTIVITIES AND AWARDS Vice President, Cultural Association of India, University of Missouri

Member, Wockhardt-Harvard Medical International HIV/AIDS Education and

Research Foundation (WHARF) NGO

•organized various awareness programmes in youth oriented centres

•took part in Mumbai Marathon on behalf of WHARF Youth

Z a l a k S h a h PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES








Graduate Certificate Public Health

December 2009


Bachelor of Science, Human Environmental Sciences

Nutrition and Fitness

December 2007

PROFESSIONAL EXPERIENCE December University of Missouri Hospital and Clinics, Pharmacy Services

2011—Present Columbia, Missouri

Business Technology Analyst

•Play active role in pharmacy projects including a formulary combine, pharmacy

automation, and implementation of 340B compliance software

•Assist in maintenance of system-wide pharmacy product/order catalog

•Liaison for pharmacy department with other hospital departments

•Data mining/analysis for quality improvement, patient safety, and financial

decision making

•Assist in solving scanning and order entry problems in hospital locations dealing

with direct patient care

January 2009— University of Missouri Hospital and Clinics, University Pharmacy,

November 2011 Columbia, Missouri

Pharmacy Tech II

•Daily technician scheduling

•Assist with inventory and ordering

•Assist patients with over the counter items, prescription issues, etc.

•Communicate with insurance companies to resolve prescription coverage issues

•Responsible for University Pharmacy delivery service and mail delivery

March 2008— Boone Hospital Center—Wellaware, Columbia, Missouri

January 2009 Fitness Instructor

•Collect and analyze facility statistics

•Communicate correct use of exercise equipment to limited-ability patients

•Health Fairs—assist companies in improving employee health and safety

•Personal training; provide exercise guidance and suggest healthy lifestyle choices

August— Capital Region HealthPlex-Fitness Center, Jefferson City, Missouri

November 2007 Intern

•Assisted Fitness for post stroke, cognitively challenged, chronic low back patients

•Health Fairs—Tour of Missouri, Missouri Conservation Health Fair

LEADERSHIP ACTIVITIES AND AWARDS University Hospital Medication Management Committee

Women’s and Children’s Hospital Medication Management Committee

Nuts and Bolts Committee

Medication Error Reduction Team (MERT)

HIMSS 7 Project Team - Pharmacy

J a c o b Pau l S i m o n s PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES





Expected May 2013

Southeast Missouri State University, Cape Girardeau, Missouri

Bachelor of Science in Biomedical Sciences

Minor in Chemistry

May 2011

PROFESSIONAL EXPERIENCE May— SSM Health System and SSM Integrated Health Technologies, St. Louis, Missouri

August 2012 Intern

•Participate in processes of managing new and upcoming projects in a corporate

environment to achieve a common goal

•Assist project manger with Project Crimson. Experienced Go Live at an SSM

Hospital

September B&B Bagel Company, Columbia, Missouri

2011—Present Team Member

•Greet customers, take orders, operate cash register

•Prepare food according to customer order

August 2009— Facilities Management, Southeast Missouri State University,

May 2011 Cape Girardeau, Missouri

Student Worker

•Enter work orders and time sheets for Facilites Management staff, using TMA

Banner system; verify correct time and staff information

•Answer phone calls, file work orders and vender invoices for campus

improvement projects

August 2008— Southeast Missouri State University, Cape Girardeau, Missouri

May 2011 Student Alumni Caller and Student Worker

•Effectively communicate with alumni to raise scholarship funds

•Data entry and basic clerical duties

June 2008— Southeast Hospital and Women’s Clinic, Cape Girardeau, Missouri

May 2011 Student Intern

•Assist medical staff with patient charts

•Conduct proper sterilization technique for patient rooms.

LEADERSHIP ACTIVITIES AND AWARDS August 2012— Co-Social Chair, Health Management & Informatics Graduate Student Association

Present

August 2009— President, Beta Beta Beta Biological Honor Society, Southeast Missouri State

May 2011 University, Cape Girardeau, Missouri

Dean’s List, Southeast Missouri State University, Cape Girardeau, Missouri

University Scholarship, Cape Girardeau, Missouri

Regional Achievement Award

Sv e t l a n a Tay l o r PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITIES

August 2009—May 2011

Member

Student Medical Society

Cape Girardeau, Missouri

June—August 2009

Red Coat Volunteer

Dyersburg Regional Medical

Center

Dyersburg, Tennessee

August 2009—August 2010

Volunteer

Southeast Hospital

Emergency Room

Cape Girardeau, Missouri


Member

Circle K, Cape Girardeau,

Missouri


Member

Student Activities Council,

Southeast Missouri State

University

August—December 2007

Member

Choral Union, Cape

Girardeau, Missouri







University of Northern Colorado, Greely, Colorado

Bachelor of Arts, Communications

May 2005

PROFESSIONAL EXPERIENCE 2009—Present Northwest Health Services, St. Joseph, Missouri

Director of Development & Planning

•Accountable for all grants management, including grant writing, change in scope

requests, needs assessments, budget development, and direct contact

•Develop and organize a community-based strategy around behavioral health,

pain management, and substance abuse

•Lead planning process for application as a Patient Centered Medical Home for

Northwest Health, hospital clinics, and the local free clinic, receiving NCQA level

3 recognition for all primary care locations.

•Assist local free clinic with acquisition and implementation of an electronic

medical record as well as access to the regional health information exchange

•Process manager for a $20 million facility development project

•Lead acquisition and development of a pediatric dental/medical and women’s

health partnership

•Manage $1 million development budget

•Provide strategic and operational leadership for Community Access Network

•Oversight of community strategy for quality and process improvement across

systems

•Strategic leadership for implementation of health information technology and data

measurement initiative

2007—2009 Northwest Health Services, St. Joseph, Missouri

Marketing/Communications Manager

•Build marketing and outreach to service Northwest Health’s 16 county service

area

•Develop and track $1 million budget

•Champion creation of marketing and outreach strategy, build website, increase

outreach opportunities by 25%, reconfigure existing staff roles and increase staff,

increase earned media opportunities

•Serve as primary advisor to CEO in promotion of Northwest Health Services

2005—2007 Stadium Management Company—Denver Broncos, Denver, Colorado

Guest Relations Staffing

•Primary advisor to Guest Services Coordinator for hiring and staffing 450 Guest

Relations team members for game day and special events.

•Conduct Human Resources procedures for all new hires

•Spearhead Guest Relations newsletter design and distribution

•Create new employee handbooks

•Review and edit 2007 Fan guide for Denver Broncos

LEADERSHIP ACTIVITIES AND AWARDS Lambda Pi Eta National Honor Fraternity

N i c h o l e M a r i e W r i g h t PROFESSIONAL

AFFILIATIONS

AND SERVICE

ACTIVITES

Member

Missouri Rural Health

Association


Member


Steering Committee


Member

United Way Unmet Needs

Committee


Graduate

Leadership Northwest

Missouri

Graduate




GRADUATE CERTIFICATES


The Graduate Certificate in Health Informatics, offered by the Department of Health Management and Informatics,

provides learners with the skills necessary to participate in the selection, use, and evaluation of information technology

applications throughout the health services industry. The certificate program is designed for physicians, nurses, managers,

information system designers, consultants, and others committed to the application of information technology for

improving the quality, safety, and efficiency of health services.

The Graduate Certificate in Health Informatics is taught through an online distance-learning format that incorporates on-

campus weekend meetings and requires completion of four courses (totaling 12 graduate credit hours):

HMI 7430: Introduction to Health Informatics

HMI 8435: Information Security and Policy in Health Care

HMI 8443: Enterprise Information Architecture in Health Care

HMI 8571: Decision Support Systems for Health Care

The Graduate Certificate in Health Informatics welcomes learners who currently work in health services organizations as

well as University of Missouri graduate students and others who are interested in evaluating, implementing, using, and

managing health information technology. The graduate certificate can also be a stepping stone to Master’s or PhD studies

in Health Informatics at the University of Missouri.


The Department of Health Management and Informatics in partnership with the MU Center for Health Ethics offers an

online Certificate in Health Ethics that requires completion of four graduate courses:

HMI 7564: Health Ethics Theory

HMI 7566: Health Informatics Ethics

HMI 7567: Health Organizational Ethics

HMI 8565: Healthcare Ethics

The Certificate program is ideal for working professionals such as physicians, nurses, healthcare administrators, those

serving on hospital ethics committees or considering such health ethics issues in their daily employment, and students in

the health professions. The Certificate program will help the learner develop an understanding of the ethical issues related

to health and healthcare and will foster skill in analyzing and resolving ethical problems and conflicts in the healthcare

environment. Because courses are entirely online, students may continue fulltime employment while studying for the

certificate.


2012 INTERNSHIP PRECEPTORS

Preceptors are executives and senior managers in the health care industry who supervise the summer internships for health man-

agement and informatics students, and are personally involved as instructor, coordinator, and role model. Such participation by

alumni and other professional colleagues is invaluable to the quality of education afforded our students.

DONALD BABB

CEO Citizens Memorial Hospital Bolivar, MO

JEANNETTE JACKSON-THOMPSON

Director, Missouri Cancer Registry Columbia, MO

ROBERT NORDGREN

CEO, Northeast Medical Group Yale-New Haven Health System Hartford, CT

ANDY BECKER

Senior Business Analyst ExpressScripts

St. Louis, MO

KATHY JOSLIN

Senior Vice President Human Resources and Marketing Bethesda Health

St. Louis, MO

DAVID J. PARKER

Senior Director, Professional Services ROGER D. HIGGINBOTHAM Director, Support Services

University HealthSystem Consortium Columbia, MO

PATRICIA BOMAN

Director of Perioperative Services Freeman Health Care

Joplin, MO

GREG KHARABADZE

Department Director Digestive Disease Institute

Cleveland Clinic

Cleveland, OH

SARAH PARKER

Program Manager for Clinical Adoption Cerner Corporation

Kansas City, MO

STEPHANIE BROWNING

Director Boone County Health Department

Columbia, MO

JON KIMMERLE, VP

TRACY O’ROURKE, CVP Sisters of St. Mary St. Louis, MO

JASON RYAN

Manager, Software Analyst Team Partners Healthcare Boston, MA

GLORIA CRULL

CEO Family Health Center Columbia, MO

JOE LEVALLEY, Sr. VP

DAVID SWIESKOWSKI, Sr. VP Mercy Health Des Moines, IA

SINAN SANVAR

Managing Director of MENA Johns Hopkins Medicine International Baltimore, MD

SHAUN CUSTARD

Practice Administrator Texas Children’s Hospital

Dallas, TX

ROB LOSEMAN

Manager, Security, Telecommunications, and Emergency Management Boone Hospital Center

Columbia, MO

SUSAN SCHUH

Planning Manager, Planning & Business Development St. Louis Children’s Hospital

St. Louis, MO

JEANINE FINN

Principle Consultant Data Integration & Reporting

University HealthSystem Consortium Columbia, MO

MARC MAGILL

Deputy Medical Center Director St. Louis VA Medical Center St. Louis, MO

JULIE SMITH

Artworks Coordinator Helsinn Birex Pharmaceuticals, Ltd. Dublin, Ireland

SHANNON GRABBE

Quality Improvement Manager Cerner Corporation Kansas City, MO

MIKE MAKOSKY

CEO, Cibola General Hospital Cibola, NM

MATT WENZEL

CEO, Hedrick Medical Center (St. Luke’s) Chillicothe, MO

ANNE HACKMAN

Coordinator, Nursing Outcomes University of Missouri

Columbia, MO

JEFF MCKUNE

Vice President Phelps County Medical Center

Rolla, MO

MARSHA WILLIAMS

Project Manager Signature Health Foundation

St. Louis, MO

AMANDA HEDGEPETH, AVP

CoxHealth Springfield, MO

BART MILLSTED

CEO, Memorial Hospital Carbondale, IL

SALLIE HOUSER-HANFELDER

Medical Center Director Harry S. Truman Memorial VA Hospital Columbia, MO

RACHEL MUTRUX

Director Missouri Telehealth Network Columbia, MO


HMI FACULTY

PATRICIA ALAFAIREET, MHA, PHD Clinical Instructor

Director, Applied Health Informatics

DONALD A.F. NELSON, MD Adjunct Professor

KENNETH D. BOPP, MA, PHD Adjunct Assistant Professor

YOUNGJU PAK, PHD Assistant Professor of Biostatistics

SUZANNE A. BOREN, MHA, PHD Associate Professor

Director of Graduate Studies

GREGORY F. PETROSKI, PHD Research Assistant Professor of Biostatistics

J. WADE DAVIS, PHD Associate Professor

WIN PHILLIPS, PHD Clinical Assistant Professor

DAVID A. FLEMING, MD Professor of Clinical Medicine

Director, Center for Health Ethics

MIHAIL POPESCU, PHD Assistant Professor

MIKE HARRIS, MS Adjunct Clinical Instructor

CHERYL RATHERT, PHD Assistant Professor

LANIS L. HICKS, PHD Professor and Associate Chair

SHARI RILEY, JD, MHA Adjunct Assistant Professor

HMI Department Administrator

JEANNETTE JACKSON-THOMPSON, PHD, MPH Research Associate Professor

Operations Director, Missouri Cancer Registry

GERALD M. SILL, JD Adjunct Professor

NARESH KHATRI, PHD Associate Professor

EDUARDO SIMOES, MD, MSC, MPH Chairman

Health Management & Informatics Alumni Distinguished Professor

MIN SOON KIM, PHD Assistant Professor

RICHARD C. SOMMER, MS, LFACHE Executive in Residence

RICKY LEUNG, PHD Assistant professor

DOUGLAS S. WAKEFIELD, PHD Professor

Director, Center for Health Care Quality

WILBERT E. MEYER, MA, FACHE Clinical Instructor

Director, HMI Group

WILLIAM WELLS, PHD, MHA Clinical Assistant Professor

Director, Health & Behavioral Risk Research Center

DAVID E. MOXLEY, MLS Clinical Instructor

Associate Director, Executive Programs

ILLHOI YOO, PHD Assistant Professor

Notice of Non-Discrimination

The University of Missouri does not discriminate on the basis of race, color, religion, national origin, ancestry, sex, age, disability,

sexual orientation, or status as a disabled veteran or veteran of the Vietnam Era. Any person having inquiries concerning the University of

Missouri-Columbia’s compliance with the regulations implementing Title VI of the Civil Rights Act of 1964, Title IX of the Education

Amendments of 1972, or Section 504 of the Rehabilitation Act of 1973, contact Human Resource Services, 130 Heinkel Building, Colum-

bia, MO 65211, (573) 882-4256. For ADA accommodations call (573) 882-4696 or TDD Relay 1-800-735-2466. To acquire this information in an alternative format, call (573) 882-8413. The University of Missouri-Columbia has an Access Office that provides support services to students with disabilities, and you can reach it

by calling (573) 882-4696 or TDD (573) 882-8054.

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