University of Rome Tor VergataDep. of Business, Government and Philosophy Studies

Managing a consulting Team (and Project)…"Theory 2 Practice"

Marco GiustacchiniDirector – PwC Advisorymarco.giustacchini@it.pwc.com

www.pwc.com

27 November 2015

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Agenda

1 Objective and scope2 Team "concept"3 Team management4 Project management5 Q&A

University of Rome Tor Vergata

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Objective and scopeTeam "concept"Team managementProject managementQ&A 1University of Rome Tor Vergata

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What's in…

To share how to "manage" a team

Objective and scope

To learn how a team "fits" into a project

To share key challenges related to team and project management

1

2

3

Main goals…

University of Rome Tor Vergata

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Objective and scope

Team "concept"Team managementProject managementQ&A 2University of Rome Tor Vergata

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What is a consulting team?

A consulting team is primarily a… TEAM

As any other team

University of Rome Tor Vergata

Team "concept"

F1 Racing Team

RockBand

FootballClub

CabinCrew

MedicalSquad

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What do they have in common?

?University of Rome Tor Vergata

Team "concept"

F1 Racing Team

RockBand

FootballClub

CabinCrew

MedicalSquad

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What do they have in common?

1) Two (or more) people2) People with different

skills3) A common goal

University of Rome Tor Vergata

Team "concept"

F1 Racing Team

RockBand

FootballClub

CabinCrew

MedicalSquad

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Getting back to the question…

A team isa group of people with a full set of complementary skills

required to achieve a shared target

University of Rome Tor Vergata

Team "concept"

Consulting Team

Partner

Senior Manager

Senior Associate Senior Associate

Associate Associate

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Objective and scopeTeam "concept"

Team managementProject managementQ&A 3

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Know your team…

University of Rome Tor Vergata

Team management

a group of people with

a full set of complementary

skills

required to achieve a shared target

INTERACTION

ROLES &RESPONSABILITIES

MOTIVATION

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… as well as what your team needs…

University of Rome Tor Vergata

Team management

a group of people with

a full set of complementary

skills

required to achieve a shared target

INTERACTION

ROLES &RESPONSABILITIES

MOTIVATION

Governance & Guidance

Structure, Objectives & Duties

Inspiration &Self-Actualisation

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… and how to feed-back your team

University of Rome Tor Vergata

Team management

a group of people with

a full set of complementary

skills

required to achieve a shared target

Governance & Guidance

Structure, Objectives & Duties

Inspiration &Self-Actualisation

INTERACTION

ROLES &

RESPONSABILITIES

MOTIVATION

E

E

C

EXAMPLE

EFFECT

COACH

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… and how to feed-back your team

University of Rome Tor Vergata

Team management

E

E

C

EXAMPLE

EFFECT

COACH

Feedback has to be put in context

Feedback has to refer to "why" is given

Feedback has to be about "Continue" or "Change"

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Getting back to the question…

A team isa group of people with a full set of complementary

skills, required to achieve a shared targetand

team members operates with high degree of interdependence

to achieve a common goals by

feeding back each other mutually and taking responsibilities for their own tasks

whilefulfilling personal ambitions

University of Rome Tor Vergata

Team management

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… and an high performing team

Goal AlignmentOpen commitment to set clear goals and objectives

Structural ClarityClear structural environment including; processes, roles, accountabilities and success measures

Constructive BehavioursCollective commitment including; straight talk, mutual support, fluid coaching and acknowledgement

Change AgilityRemain agile in dynamic, demanding environments

University of Rome Tor Vergata

Team management

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Objective and scopeTeam "concept"Team management

Project managementQ&A 4

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How a team fits into a project…

University of Rome Tor Vergata

Knowledge Sharing & Management

Firm & Brand Management

Human Capital & Talent Management

Information & Communication Technology Management

Finance & Controlling

Governance & Risk Management

CONSULTING VALUE CHAIN

Supp

ort a

ctiv

ities

(Cos

t gen

erat

ors)

1

2

3

4

5

6

SUB-PROCESSES BREAKDOWN

Core

act

iviti

es(R

even

ue &

Cos

t ge

nera

tors

)

CRM & Networking

7

Project Management & Advisoring

9

Value Proposition &

OfferingSell-on

Management

8 10

Benefits Management

9.6Implementation

& Roll-out

9.5Piloting & Simulation

9.4To-Be

Design

9.3As-Is

Analysis

9.2Vision

& Scoping

9.1

• Set up your team at early stage of the project cycle

• Provide your team with clear goals and guidance

Project Management

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… through project set up

Objective

University of Rome Tor Vergata

Scope

Approach

Deliverables

Project Structure

Governance

Project Plan

Assumptions

Consulting Fees

Project Management

Governance & Guidance

Structure, Objectives & Duties

Inspiration &Self-Actualisation

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… through project set up…

Objective

University of Rome Tor Vergata

Project Management

Scope

Approach

Deliverables

Project Structure

Governance

Project Plan

Assumptions

Consulting Fees

What are the project goals / benefits?

What are the project boundaries?

How do we deliver project goals?

What do we deliver to Client?

How is team organised? Who's in?

How do we interact?

When do we deliver and what?

What do we needs from the Client?

What is the investment?

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… how does this impacts on the team?

Objective

University of Rome Tor Vergata

Project Management

Scope

Approach

Deliverables

Project Structure

Governance

Project Plan

Assumptions

Consulting Fees ?

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Objective and scopeTeam "concept"Team managementProject management

Q&A 5

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Marco Giustacchini

DirectorPricewaterhouseCoopers Advisory

Marco is a Direct0r with 11 years of experience in management consulting, with focus on business performance management, planning and reporting. His main areas of expertise cover Strategy and the so called Finance for C.E.O, including business modelling, design and implementation of target operating models, revenue integrity and maximisation, arbitration support, and post-merger integration

  He has a strong international background, developed by providing consulting services to large global companies in more than 10 countries. His

profile is backed by a cross-industry experience, mainly gained by supporting Energy & Utility, Telecom, and Aerospace & Defence companies on the design and implementation of complex corporate forecasting and reporting models

  Marco’s other areas of experience include, risk management, process control optimisation, and programme and project management

Thank you

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