1. Orange County Convention Center Orlando, Florida | June 3-5, 2014 SAP Screen Personas Co-Innovation Project Steve Rumsby (University of Warwick) Sebastian Steinhauer (SAP)

2. This presentation contains information about an unreleased version of software. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. Disclaimer 3. University of Warwick Undergraduates 12,400 Postgraduates 5,300 Staff 4,500 Revenue 460m Founded in 1965 4. Financials (FI, CO, MM, SD, PS) live on R/3 4.0B in 1999 Service Management live in 2000 Upgrade to 4.7 in 2004 Upgrade to ERP6 EHP5 in 2013 Upgrade to ERP6 EHP7 in 2014 SAP Usage & History 5. Web Dynpro ITS GUIXT SAPUI5 Workflow Portal Adobe Forms Duet Enterprise Mobile SAP Screen Personas Improving User Experience http://scn.sap.com/community/gui/blog/2013/04/19/sap-user-interface- technologies 6. University Campus Planned orders 9k Reactive orders 40k Total budget maintenance + new build 25m Campus area 700 acres Service Management 7. Goal: Simplify Personas Project Estates Reduce: Amount of training required Number of process steps Number of Clicks Number of Screens 8. Demo 9. Demo Cost codes Purchase orders Helpdesk Service order display 10. Reduced development time Perfect for design thinking/agile techniques User involvement is critical Reduced testing time Underlying SAPgui transactions have to be tested anyway Very little extra Personas testing needed Reduced training time Training course for estates reduced in length by 50% Increased user satisfaction Its been my first time seeing or using SAP and I found it very easy and straightforward. This is so easy. Is it even possible to make a mistake? Benefits 11. Existing Personas Architecture 12. New Personas Architecture 13. Build on proven components Tight integration into core SAP components Rendering using the SAP GUI for HTML Performance Simpler architecture Less roundtrips Separation of concerns Simple and Powerful Theming create once, use everywhere Scripting powerful scripting API Editing individual changes per screen Personas 3.0 The next Generation 14. Demo 15. Co-innovation process SAP Imagineering works with SAP customers to explore disruptive technologies, business models, and market opportunities across different topics as well as new markets that SAP may serve in the future. 16. Productivity through Personalization Simplify for individuals and improve overall productivity Build on existing investments Use existing GUI transactions Improve situation instead of replacing Co-innovation leads to successful innovation Customers know best what they need Help, listen, share Best Practices 17. Using Personas for personalization results in reduced testing, development and training time Personalization leads to increased user satisfaction The new version of Personas is tighter integrated into core SAP components and provides much more powerful scripting and personalization capabilities KEY LEARNINGS 18. FOLLOW US @steverumsby @ideacone @SAPImagineering 19. THANK YOU THANK YOU FOR PARTICIPATING Please provide feedback on this session by completing a short survey via the event mobile application. SESSION CODE: 0703 For ongoing education on this area of focus, visit www.ASUG.com