University of Washington and WorldCat Local

Pam Mofjeld

TexShare ILL Conference

15 February 2008

Why Discovery Delivery Impact of WorldCat Local Outcomes

Which WorldCat?

Three versions of WorldCat– FirstSearch WorldCat – WorldCat.org– WorldCat Local

UW Libraries Environment 36,000 students over 3 campuses Collections

– Over 6 million volumes– Ranked 14th among ARL Libraries

Innovative Interfaces ILS & WebPAC Summit Union Catalog ILLiad for ILL

Why – changing environment Many conversations on the

– NextGen catalog– Discovery to Delivery– Syndication

Libraries Strategic Plan: To build and integrate new tools and services for information discovery and delivery.

OCLC is in a position to work with national and international partners to move libraries to the network level

Why – our users

Search simplicity based on research showing how most seek information

Fewer clicks to find and obtain information

Make our quality resources convenient for users to find and get

Why - too many silos

Discovery Silos

Three catalog/returnable silos:– UW Libraries Catalog– Summit Catalog– WorldCat

E-content: hundreds of databases, plus journals, e-books, images, etc.

Delivery Silos

UW Libraries catalog request

Summit request Interlibrary Loan

(ILLIAD)

Searching with WCL WCL includes all

– UW records in OCLC (books, serials, media, etc.).

– Summit holdings – WorldCat records– Article citations from ArticleFirst, ERIC,

GPO and PubMed. Contains links to full text via OpenURL

resolver

Requesting with WCL Requests for materials held at UW or Summit are routed through Summit.

Requests for materials held by WorldCat Libraries are routed through ILL (ILLiad).

Staff in ILL process requests with the goal of getting the item the person wants.

WCL Impact summary

Summit requests by UW users - Filled by other sites 2006 2007 % difference

May-December 20729 33919 64%

Summit Same site requests - Filled by UW items 2006 2007 % difference

May-December 2035 16903 731%

Interlibrary borrowing

Total number of requests received 2006 2007 % difference

May - August 5058 6927 37%

May-December 9596 18233 90%

ILL Requests Filled by ILL 2006 2007 % difference

May - August 3398 4462 26%

May-December* 6645 10223 51%

ILL Fill rate 2006 2007 % difference

May - August 71% 65% -6%

May - December* 71% 56% -15%

% ILL requests filled by UW/Summit copy

06/07 average = 19%

May-Dec 07 = 17%

Summit requests - filled by other sitesSummit requests by UW users - Filled by other sites 2006 2007 % difference May-December 20729 33919 64%

Summit Same Site Requests

Summit Same site requests - Filled by UW items 2006 2007 % difference May-December 2035 16903 731%

ILL borrowing – total requests

Total number of requests received 2006 2007 % difference

May - August 5058 6927 37% May-December 9596 18233 90%

ILL borrowing requests filled

ILL Requests Filled by ILL 2006 2007 % difference May - August 3398 4462 26% May-December* 6645 10223 51%

ILL borrowing fill rate

ILL Fill rate 2006 2007 % difference May - August 71% 65% -6% May - December* 71% 56% -15%

Ill borrowing - filled by locally held

% ILL requests filled by UW/Summit copy

06/07 average = 19%

May-Dec 07 = 17%

Outcomes

WorldCat Local makes discovery seamless

WorldCat Local makes delivery seamless

User’s love it!

Final thoughts…

Scary?Plan for success!Be willing to change!Stay focused on your users!

THANKS!

QUESTIONS?