Group Transaction Banking - Bulk GIRO / FAST Quick Guide (10.17)

United Overseas Bank Limited Co. Reg. No.193500026Z

UOB Bulk GIRO / FAST

Quick Guide

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Content

1. Introduction ......................................................................................................................... 3

2. Overview ............................................................................................................................. 3

2.1 Create Bulk Transaction............................................................................................... 3

2.2 Submit Bulk Transaction .............................................................................................. 4

2.3 Check Bulk Transaction Status .................................................................................... 4

3. Bulk Collection (Direct Debit) .............................................................................................. 5

3.1 Direct Debit Authorisation (DDA) Application Form ...................................................... 5

3.2 DDA Setup Procedure ................................................................................................. 6

3.3 Proceeds of Collection ................................................................................................. 8

3.4 Termination of DDA ..................................................................................................... 8

3.5 DDA Conversion .......................................................................................................... 8

4. Bulk Payment/ Payroll Transaction...................................................................................... 9

4.1 Procedures of Payment ............................................................................................... 9

5. Stop Bulk GIRO Processing ................................................................................................ 9

6. Contingency ........................................................................................................................ 9

7. Contact Us .......................................................................................................................... 9

8. Appendix ............................................................................................................................10

8.1 Appendix A – Bulk GIRO/ FAST Cut-off Time .............................................................10

8.2 Appendix B – GIRO Form Template ...........................................................................11

8.3 Appendix B1 – Sample GIRO Form ............................................................................12

8.4 Appendix C – Cover Letter for GIRO Applications .......................................................13

8.5 Appendix D1 – Stop Bulk GIRO File Processing .........................................................14

8.6 Appendix D2 – Stop Bulk GIRO Item Processing ........................................................15

8.7 Appendix E1 – Payment Advice Sample .....................................................................16

8.8 Appendix E2 – Payment Return Advice Sample .........................................................17

8.9 Appendix E3 – Collection Advice Sample ...................................................................18

8.10 Appendix F – DDA Termination Report Sample ..........................................................19

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1. Introduction The purpose of this guide is to provide information on UOB Bulk GIRO / FAST (Fast And Secure

Transfers) service and how it should be implemented.

2. Overview You can effect bulk SGD transfers electronically via our electronic channels (eChannels) such

as Business Internet Banking Plus (BIBPlus) using the GIRO or FAST processing modes for

Payment, Payroll and Collection transactions.

2.1 Create Bulk Transaction

Bulk transactions can be prepared by creating a bulk transaction file using any of the following

modes. The file format must conform to UOB file specifications.

BIBPlus - for BIBPlus users, bulk transactions can be created via online entry using the

Online Creation screen.

UOB Offline Data Input Software (ODIS) - ODIS runs locally on your PC and no

connection to UOB is required while you prepare the bulk transaction file.

Third-party or in-house software (e.g. payroll or accounting software) - for this mode, we

would require you to perform at least one round of file validation test with us before

submitting it for processing.

For information on:

UOB file specifications - please refer to the Bulk FAST/ GIRO File Format Guide

available in “Guides and Resources” after login to BIBPlus.

BIBPlus - please refer to the UOB BIBPlus User Guide (Cash) available in “Guides and

Resources” after login to BIBPlus.

ODIS - please refer to the user and installation guides relating to ODIS available in

“Guides and Resources” after login to BIBPlus.

Participating banks for GIRO and FAST - please refer to The Association of Banks in

Singapore (ABS) website (abs.org.sg) under Consumer Banking > GIRO or FAST.

1. Create Bulk Transaction

•Generate UOB Bulk Transaction File using 3rd party software or UOB ODIS

•Online creation via BIBPlus

2. Submit Bulk Transaction

•Submit via eChannels before cutoff-time

3. Check Transaction Status

•Online Enquiry via BIBPlus

•Download transaction status file via eChannels

•Hardcopy return advice via mail

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2.2 Submit Bulk Transaction

Bulk transaction can be submitted via various UOB eChannels for the Bank’s processing:-

For BIBPlus users:-

o If the file is created via Online Creation, it can be submitted directly via BIBPlus.

o If the file is created using ODIS or other software, the file should be submitted

using the File Upload function.

For other eChannels, you may refer to your Implementation Advisor for details.

Bulk Transactions must be submitted before the cut-off time based on the value date, service

type (Express or Normal) and processing mode (GIRO or FAST).

Service Type Requirements

Express All receiving accounts in the Bulk Transaction must be SGD accounts maintained with UOB Singapore.

Normal Receiving accounts can be maintained with any GIRO/ FAST participating bank, including UOB Singapore.

For information on:

BIBPlus cut-off time, please refer to Appendix A.

2.3 Check Bulk Transaction Status

After the transactions are processed, the transaction status will be available for your

reconciliation. The availability of transaction status depends on the processing mode (GIRO or

FAST).

Processing Mode Status Availability (via BIBPlus)

Available Format

GIRO 2 working days from transaction value date, by 8am

Online enquiry of transaction status

Transaction status file in UOB file specifications (download via BIBPlus)

Hardcopy GIRO Payment Return/ Collection Advice sent via mail

Note: If you do not wish to receive any hardcopy GIRO advices, please contact our Customer Service Officer.

FAST Same day as transaction value date. Timing depends on when the transaction is processed.

Online enquiry of transaction status.

Transaction status file in UOB file specifications (download via BIBPlus)

Note: No hardcopy advices are available.

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For information on:

Enquiry of transaction status via BIBPlus - please refer to the UOB BIBPlus User Guide

(Cash) available in “Guides and Resources” after login to BIBPlus.

UOB file specifications for transaction status file - please refer to Bulk FAST/ GIRO File

Format Guide available in “Guides and Resources” after login to BIBPlus

Sample GIRO advices - please refer to Appendix E.

Availability of transaction status file via other eChannels - you may refer to your

Implementation Advisor for details.

3. Bulk Collection (Direct Debit) Bulk Collection allows Billing Organisation (BO) to collect payment from their customers by

debiting their account. Before a collection can be initiated, the BO must obtain Direct Debit

Authorisation (DDA) from their customer and ensure that the DDA is setup successfully by the

customer’s bank.

3.1 Direct Debit Authorisation (DDA) Application Form

The BO should provide a DDA form to their customer to obtain their authorisation for direct debit

arrangement. DDA form is also typically known as GIRO form.

BO should adopt the DDA form template published by The Association of Banks in Singapore

(ABS). It is preferable that BO pre-prints the following on their DDA form:-

i. BO Name in Part 1

ii. BO’s Bank SWIFT BIC and Account Number to be credited in Part 2

iii. BO’s return address in Part 3

BO can send a copy of their DDA form to our Customer Service Officer via email for it to be

validated before publishing it.

For information on:

The GIRO form template, please refer to ABS website (abs.org.sg) under Consumer

Banking > GIRO > GIRO Application Form. You may also refer to a copy under

Appendix B of this guide.

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3.2 DDA Setup Procedure

BO are to follow the below procedure for DDA setup before performing collection. It is estimated

that the DDA setup will take minimum 15 working days to complete.

1. Customer

•Completes DDA form and submits to BO.

2. Billing Organisation

•Checks application and assign reference

•Batch forms to customer's bank

3. Customer's Bank

•Verify account holder details and setup DDA

•Return application status to BO

4. Billing Organisation

•Update status to their system

•Inform customer of the application status

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SN Process Estimated Duration (working days)

Remarks

1 Customer completes Part 1 of the DDA application form provided by the BO and submits it to the BO.

2 days

2a Upon receiving the completed DDA form from customer, BO to check that the information provided by the customer is complete. Any amendment/cancellation must be counter-signed by customer.

2 days BO to complete Part 2 of the form which includes: i. Assigning a unique BO Customer

Reference ii. Completing the SWIFT BIC &

Account to be debited

BO Customer Reference will be used as the Mandate Identifier/ DDA Reference during the creation of Bulk Transaction.

2b BO sends the original DDA form via mail to the respective customer’s bank DDA processing team. BO to check with respective customer banks for the address of their DDA processing team.

2 days BO is to provide a cover letter for each batch of forms sent to the respective customer’s bank.

BO should make a copy of the DDA form as the customer bank will retain the original DDA form if it’s approved.

3a Customer bank will verify the account holder information and signature and setup the DDA for each approved application.

7 – 14 days Customer bank will complete Part 3 of the DDA form.

3b Customer bank will send DDA application status and rejected DDA forms (if any) back to BO via mail.

2 days

4 BO updates the DDA application status to their system and inform customer of the DDA application outcome.

2 days BO can proceed to perform collection on accounts where the DDA have been setup successfully at customer’s bank.

Estimated Total Duration: Min. 15 working days

For DDA forms where UOB is the customer bank, please send them to the following

address.

United Overseas Bank Ltd

Channel Operations Centre (AMG)

DDA Processing & Admin Services

396 Alexandra Road #23-00

Singapore 119954

For queries relating to DDA forms processing, you may contact our Customer Service

Officer.

For a sample of the batch cover letter mentioned in step 2b above, please refer to

Appendix C.

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3.3 Proceeds of Collection

When BO performs collection from their customers, the customer’s bank will debit the payer’s

account on the day indicated under the Value Date of the Bulk Transaction. BO’s account will be

credited one business day after the Value Date for all successful transactions.

For details on the timing of processing, please refer to Appendix A.

For details of return/rejected items, please refer to Appendix E3

3.4 Termination of DDA

Customer must notify the BO and customer’s bank in writing if he wishes to terminate his DDA

arrangement. The termination will only be effective after the written notice is received and

processed successfully by the customer’s bank.

For DDA termination where UOB is the customer’s bank, UOB will send the BO a report via mail

at the end of the month consisting of the details of the DDA. Report will include DDA terminated

due to account closure.

For a sample of the DDA termination report, please refer to Appendix D.

3.5 DDA Conversion

For BO who is migrating their BO Bank to UOB, UOB will work with the BO and all customers’

banks involved to convert the existing DDA over to UOB. Customers’ banks are required to

update the BO bank details for each customer’s DDA before BO can perform collection via UOB.

For BO who wishes to update the DDA reference or BO name of their existing DDA with their

customers, UOB will also be able to assist with such conversion.

For details on DDA conversion, please contact our Customer Service Officers.

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4. Bulk Payment/ Payroll Transaction Bulk Payment allows you to transfer funds to your beneficiaries who maintain bank accounts in

Singapore. It can also be used for disbursement of employee’s payroll.

4.1 Procedures of Payment

For Bulk Payment/Payroll, there is no need for beneficiary to provide authorisation (i.e. DDA

forms). You are however required to obtain the following beneficiary’s account details in-order to

create the Bulk Transaction.

i. Name of Beneficiary Bank in Singapore

ii. Bank Account Number

iii. Beneficiary’s Full Name

When you perform a Bulk Payment or Payroll transaction, your account will be debited in lump

sum, one business day before the date indicated as the Value Date of the Bulk Transaction.

The beneficiary accounts will be credited on the Value Date. Depending on the respective

beneficiary bank’s processing, funds are usually available one day after the Value Date. Hence

for Payroll, the Value Date of your Bulk Transaction must be one day before the pay day for

your employees.

For details on the timing of processing, please refer to Appendix A.

5. Stop Bulk GIRO Processing Bulk transactions that have been submitted to Bank may be stopped if it has not been

processed. You can either stop the whole Bulk transaction file or item within the file by

completing the Stop Bulk GIRO form. The form must be signed by an Authorised Signatory and

faxed to UOB by 11am, at least one business day before the value date of the bulk transaction

file. The original form must be sent to UOB within the 2 working days. Stop Bulk GIRO

Processing instruction will be executed on best effort basis.

For the Stop Bulk GIRO Processing forms, please refer to Appendix D.

6. Contingency If you are unable to submit your Bulk Transaction via our eChannels due to unforeseen

circumstances, UOB allows an alternate mode of submission as a contingency. Please contact

our Client Service Officer if such situation arises.

7. Contact Us If you have any questions, please feel free to contact our Customer Service Officer at 1800 226

6121(Singapore) or +65 226 6121(overseas), from 9am to 6:30pm from Mondays to Fridays

excluding publish holidays.

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8. Appendix

8.1 Appendix A – Bulk GIRO/ FAST Cut-off Time

Payment Type Cut-off Date Cut-off Date falls on

Cut-off Time

Remarks

GIRO - Normal (UOB and other banks accounts)

1 business day before Value Date

Mon – Fri 6.00 pm

For GIRO Normal, Value Date cannot fall on Sat, Sun or PH. For GIRO Express, Value date cannot fall on Sun and PH. For Normal Payment/ Payroll, account will be debited around 8pm, one business day before Value Date including Sat. For Express Payment/ Payroll, account will be debited around 2:30pm on Value Date (Mon – Sat). For Normal Collection, account will be credited by 6pm one business day after Value Date. For Express Collection, account will be credited by 6am one business day after Value Date.

GIRO - Express (UOB accounts only)

Value Date

Mon - Fri 11:30 am

Sat 6:00 am

FAST Value Date Mon – Fri 12:00pm

Value Date can be any day including Sat, Sun and PH. For Value Date on Sat, Sun or PH, the cut-off date will be one business day before the Value Date. Payment amount up to SGD50,000 per transaction.

Note:

Cut-off Date is the latest day the bulk transaction file must be submitted to the bank.

Business Day is Mon – Fri.

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8.2 Appendix B – GIRO Form Template

PART 1: FOR APPLICANT’S COMPLETION

(Please fill in the all fields. Incomplete forms may not be processed)

Date:

____________________________

Name of Billing Organisation (“BO”)

______________________________

To: My/Our Bank (“Bank”)

____________________________

Billing Organisation’s Customer’s Reference No:

______________________________

Payment limit (Maximum amount to be deducted per

transaction): Note

____________________________

Expiry date of this authorisation: NOTE

_______________________________

(a) I/We hereby instruct the Bank to process the BO’s instructions to debit my/our account. (b) The Bank is entitled to reject the BO’s debit instruction if my/our account does not have sufficient funds and charge me/us

a fee for this. The Bank may also at its discretion allow the debit even if this results in an overdraft on the account and impose charges accordingly.

(c) This authorisation will remain in force until (i) the Bank’s written notice sent to my/our address last known to the Bank; (ii) upon the Bank’s receipt of my/our written revocation; or (iii) upon the Ban’s receipt of the notice of expiry from the BO.

NOTE

: BOs should print and make clear whether this option is applicable or available to their customers.

My/Our Name (s):

____________________________

My/Our Contact (Tel/Fax) Number(s):

____________________________

My/Our Account Number:

____________________________

My/Our Company Stamp/Signature(s)/Thumbprint(s)*:

____________________________

(As in Financial Institution’s records)

PART 2: FOR BILLING ORGANISATION’S COMPLETION

SWIFT BIC Billing Organisation’s Account No Billing Organisation’s Customer Ref No

SWIFT BIC Account No. To Be Debited

PART 3: FOR FINANCIAL INSTITUTION’S COMPLETION

To: BILLING ORGANISATION

This Application is hereby REJECTED (Please tick ✓) for the following reason (s):

Signature/thumbprint# differs from Financial

Institution’s records Wrong Account Number

Signature/thumbprint# incomplete/unclear

# Amendments not countersigned by customer

Account operated by signature/thumbprint# Others

__________________________ ______________________ _______________________ Name of Approving Officer Authorised Signature Date * For thumbprints, please go to the branch with your identification. # Please delete where inapplicable

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8.3 Appendix B1 – Sample GIRO Form

PART 1: FOR APPLICANT’S COMPLETION

(Please fill in the all fields. Incomplete forms may not be processed)

Date:

____________________________

Name of Billing Organisation (“BO”)

______________________________

To: My/Our Bank (“Bank”)

____________________________

Billing Organisation’s Customer’s Reference No:

______________________________

Payment limit (Maximum amount to be deducted per

transaction): Note

____________________________

Expiry date of this authorisation: NOTE

_______________________________

(a) I/We hereby instruct the Bank to process the BO’s instructions to debit my/our account. (b) The Bank is entitled to reject the BO’s debit instruction if my/our account does not have sufficient funds and charge me/us

a fee for this. The Bank may also at its discretion allow the debit even if this results in an overdraft on the account and impose charges accordingly.

(c) This authorisation will remain in force until (i) the Bank’s written notice sent to my/our address last known to the Bank; (ii) upon the Bank’s receipt of my/our written revocation; or (iii) upon the Ban’s receipt of the notice of expiry from the BO.

NOTE

: BOs should print and make clear whether this option is applicable or available to their customers.

My/Our Name (s):

____________________________

My/Our Contact (Tel/Fax) Number(s):

____________________________

My/Our Account Number:

____________________________

My/Our Company Stamp/Signature(s)/Thumbprint(s)*:

____________________________

(As in Financial Institution’s records)

PART 2: FOR BILLING ORGANISATION’S COMPLETION

SWIFT BIC Billing Organisation’s Account No Billing Organisation’s Customer Ref No

SWIFT BIC Account No. To Be Debited

PART 3: FOR FINANCIAL INSTITUTION’S COMPLETION

To: ABC Company, 1 Raffles Place #16-00 (S)048616

This Application is hereby REJECTED (Please tick ✓) for the following reason (s):

Signature/thumbprint# differs from Financial

Institution’s records Wrong Account Number

Signature/thumbprint# incomplete/unclear

# Amendments not countersigned by customer

Account operated by signature/thumbprint# Others

__________________________ ______________________ _______________________ Name of Approving Officer Authorised Signature Date * For thumbprints, please go to the branch with your identification. # Please delete where inapplicable

1 Sep 2016 ABC Company

UOB A12345

$1,000

Tan Ah Hock 9876 5432

123-456-789-0 Ah Hock

UOVBSGSGXXX

X

1234567890

UOVBSGSGXXX 1112223334 A12345

These are optional fields. BO may

exclude from their form if not

required.

Part 1 of the form is to be

completed by customer

Part 2 of the form is to be

completed by BO after verifying the

customer information

Part 3 will be completed by the

customer bank

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8.4 Appendix C – Cover Letter for GIRO Applications Note: To be prepared on billing organisation's letterhead. Date: Address of Receiving Bank Dear Sir/Madam APPLICATION FOR GIRO We enclose herewith a batch of ___________ GIRO Application Forms. It would be appreciated if you could let us know the outcome of your processing of the attached application forms by completing the lower portion of this form and returning it together with the rejected applications within 7 working days from the date of receipt to the following address: (Please indicate Address and Name of Officer and Department where necessary) If you have any queries, please contact ______________________ (name) at ____________ (office tel/mobile tel). Thank you very much for your kind assistance and cooperation in this matter. Yours faithfully, ................................................ Authorised Signature Name: Designation:

FOR BANK'S COMPLETION: Number of Approved Forms: _________________ Number of Rejected Forms: _________________ Name & Signature of Bank Officer: __________________________________________ Date of Return: _________________

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8.5 Appendix D1 – Stop Bulk GIRO File Processing To: The Officer-In-Charge Fax: 6272 5507

United Overseas Bank – IBG Section

396 Alexandra Road, #22-00

Singapore 119954

INSTRUCTION TO STOP BULK GIRO FILE PROCESSING Dear Sir/ Madam

We hereby authorise you to Stop Processing of the following file on best-effort basis:

Stop Processing File Details

Originating Account Number:

Total $ Amount for *Payment / Collection:

Total No. of Records:

Value Date:

*delete where applicable

Please contact (name) at (office tel/mobile tel) if you

need further assistance or clarification. Thank you very much for your kind assistance and cooperation

in this matter.

Yours faithfully, ................................................

Authorised Signature

Name & Designation :

Company Name & Stamp :

Important Notes:

a) Stop Processing Instructions are only accepted on business days, and not accepted on Saturdays, Sundays and Public Holidays b) The instructions should reach IBG Section by 11am on (V-1) for Normal GIRO File or by 11am on (V) for Express GIRO File c) Please use separate Stop Processing Instruction Form for each file d) All forms to be signed by at least one authorised signatory e) A charge of S$5 is applicable for each file successfully stopped f) All Stop Processing Instructions are always done on best-efforts basis Please fax the instruction to UOB – IBG Section and call the officers at 65989129 / 65989139 / 65989132 to ensure receipt of instruction. The Original Stop Processing Instruction Form will also need to be sent to UOB – IBG Section.

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8.6 Appendix D2 – Stop Bulk GIRO Item Processing To: The Officer-In-Charge Fax: 6272 5507 United Overseas Bank – IBG Section 396 Alexandra Road, #22-00 Singapore 119954 INSTRUCTION TO STOP BULK GIRO ITEM(S) PROCESSING Dear Sir/Madam We hereby authorise you to Stop Processing of the following item(s) on best-effort basis:

Stop Processing Item Details

Originating Account Number:

Total $ Amount for *Payment / Collection:

Total No. of Records:

Value Date:

Total No. of Stopped *Payment / Collection (as listed below):

Name of Receiving Account Receiving Account Number (Bank/ Branch/ Account No.)

Amount ($)

*delete where applicable

Please contact ___________________ (name) at _________________ office tel/mobile tel) if you need further assistance or clarification. Thank you very much for your kind assistance and cooperation in this matter.

Yours faithfully, ................................................

Authorised Signature

Name & Designation :

Company Name & Stamp :

Important Notes:

a) Stop Processing Instructions are only accepted on business days, and not accepted on Saturdays, Sundays and Public Holidays b) The instructions should reach IBG Section by 11am on (V-1) for Normal GIRO File or by 11am on (V) for Express GIRO File c) Please use separate Stop Processing Instruction Form for item(s) in each file d) All forms to be signed by at least one authorised signatory e) A charge of S$5 is applicable for each item successfully stopped f) All Stop Processing Instructions are always done on best-efforts basis Please fax the instruction to UOB – IBG Section and call the officers at 65989129 / 65989139 / 65989132 to ensure receipt of instruction. The Original Stop Processing Instruction Form will also need to be sent to UOB – IBG Section.

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8.7 Appendix E1 – Payment Advice Sample

[048624B] GIRO COC/000001

ABC PTE LTD Page : 1 of 1

1 RAFFLES PLACE Date : 22 Dec 2016

#16-00 Our Ref : UOB GIRO SECTION

SINGAPORE 048616 Originating A/C No : 351-344-701-7

Attn :

Service Desc :

Dear Sir/Madam,

Originating Account Advice for GIRO Payments

We are pleased to confirm your GIRO payments as follows:

Description No. of Items Amount $

GIRO Payments 1 $180,000.00

Entity # : 2016122200000030732

Value Date : 22 Dec 2016 Reference : INV1234

Less Stop Payments 0 $0.00

Sub Total $180,000.00

Plus GIRO Processing Charges 1 $0.20

Stop Payments Charges 0 $0.00

Sub Total $0.20

Grand Total $180,000.20

Thank you.

Yours faithfully

Channel Operations Centre

This is a computer-generated letter and does not require any signature.

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8.8 Appendix E2 – Payment Return Advice Sample

[768205F] GIRO COC/000001

ABC PTE LTD Page : 1 of 1

1 RAFFLES PLACE Date : 22 Dec 2016

#16-00 Our Ref : UOB GIRO SECTION

SINGAPORE 048616 Originating A/C No : 351-344-701-7

Attn :

Service Desc :

Dear Sir/Madam,

Originating Account Advice for GIRO Payment Return Items

We are pleased to confirm your GIRO payment return items as follows:

Description No. of Items Amount $

GIRO Returns 2 $28.00

Less GIRO Return Charges 2 $2.00

IBG Return Charges 0 $0.00

Total $26.00

Return Details :

Value Date : 21 Dec 2016

Entity No : 2016122000000030709 Reference : 1612200001

Bank Rec A/C No. End to End ID

Rec A/C Name Reference

Rtn Reason Tran Amount $

1 DBSSSGSGXXX 320490234 INVOICE NUM 323232016

DAVID LEE

Other Reason Payment $11.00

2 DBSSSGSGXXX 230472034 REF326542016

JOHN TAN

Other Reason Payment $17.00

Thank you.

Yours faithfully

Channel Operations Centre

This is a computer-generated letter and does not require any signature.

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8.9 Appendix E3 – Collection Advice Sample

[048624B] GIRO COC/000001

ABC PTE LTD Page : 1 of 1

1 RAFFLES PLACE Date : 22 Dec 2016

#16-00 Our Ref : UOB GIRO SECTION

SINGAPORE 048616 Originating A/C No : 351-344-701-7

Attn :

Service Desc :

Dear Sir/Madam,

Originating Account Advice for GIRO Collections

We are pleased to confirm your GIRO collections as follows:

Description No. of Items Amount $

GIRO Collection 3 $1,105.86

Entity # : 2016111400000030201

Value Date : 21 Dec 2016 Reference : GIRO COL 2016111

Less Stop Payments 0 $0.00

Sub Total $1,105.86

Less GIRO Processing Charges 3 $0.00

Stop Payments Charges 0 $0.00

Sub Total $0.00

Less GIRO Returns 3 $1,105.86

GIRO Return Charges 0 $0.00

IBG Return Charges 0 $0.00

Sub Total $1,105.86

Total $0.00

Return Details :

Bank Rec A/C No. End to End ID

Rec A/C Name Mandate ID

Rtn Reason Amount $

1 DBSSSGSGXXX 212345678 GIRO Payment to ABC School

DAVID LEE REF001

Other Reason $64.64

2 UOVBSGS0XXX 3523001238 GIRO Payment to ABC School

JOHN TAN REF002

No such DDA $976.90

3 UOVBSGS0XXX 3523001254 GIRO Payment to ABC School

MARY GOH REF003

No such DDA $64.32

Thank you.

Yours faithfully

Channel Operations Centre

This is a computer-generated letter and does not require any signature.

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8.10 Appendix F – DDA Termination Report Sample

[111111Z] GIRO COC/000001

ABC Company Page : 1 of 1

Address Date : 22 Sep 2015

Singapore 111111

LCG DDA TERMINATION REPORT

ORIGINATING ACCOUNT BIC: UOVBSGSGXXX

ORIGINATING ACCOUNT NO.: 1112223334

SERVICE PROVIDER : BILLING PURPOSE

DEBITING ACCOUNT BIC-NO MANDATE IDENTIFICATION

DEBITING ACCOUNT NAME TERMINATION DATE

UOVBSGS0XXX-1011102013 1122334455

TAN AH HOCK 4 Sep 2015

TOTAL NUMBER OF ITEMS : 1

This is a computer-generated letter and does not require any signature.

* End of Report *

Correspondence address :

Channel Support Centre

Robinson Road P.O.Box 1282

Singapore 902532

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Group Transaction Banking - Bulk GIRO / FAST Quick Guide (10.17)

United Overseas Bank Limited Co. Reg. No.193500026Z