UP Library StrategyUP Library Strategy2011-20152011-2015UPLS-2015UPLS-2015
Department of Library ServicesDepartment of Library ServicesUniversity of PretoriaUniversity of Pretoria
March 28 2012
VisionVision
To be a research library, internationally recognised for
redefining academic librarianship, in order to realise the UP 2025 strategic
plan*
*UP2025 refers to the UP Strategic Plan 2025, its accompanying Academic Plan and the 5-year Implementation Plan
MissionMission To realise the vision, the UP Library Services will
adopt a "High Tech, High Touch” client-driven focus in order to achieve High Impact. This will be attained by focusing on the following strategies: ▫Client Services,▫ Innovation & Technology,▫ Staff Development,▫Resources,▫Marketing & Quality Assurance, and▫Collaboration & Partnerships
Strategies 1Strategies 1 Client Services 1. High level integration with UP2025
Institutional Research Themes (IRT’s) through embedded Librarianship.
2. Active partnering with academic departments and EI in accordance with the UP2025 enquiry-based teaching & learning model.
3. Reconceptualise information literacy training in order to empower clients to function independently in the knowledge & high tech environment
4. To provide products & services to enhance the dual strategy (professional training & research) of the University.
5. Investigate tools and initiatives to make UP research more visible
Innovation & Technology • Create an e-Environment for Scholarship at UP
with the focus on the integration of e-products & e-services (including Information Specialists) with e-Learning & e-Research
• Delivery of new technology-based services e.g.: mobile services (includes training to library staff & clients).
• Infusion of relevant technologies into client processes e.g.: Research Data Management (includes training to researchers & library staff).
• Contribute to the ranking of UP via:1. Implementing the mandates2. The ranking of UP repositories3. Financially supporting publishing in
accredited high-impact Open Access journals
1. Active partnering with UP IT & EI for the development and delivery of high-tech services for research, teaching & learning
For an integration of "High Tech, High Touch=High Impact", the following strategies must be implemented:
Strategies 2Strategies 2Staff Development 1. Continuing Professional
Development & Workplace Learning (CPDWL) based on identified skills sets aligned to UP2025 & Library Strategy.
2. Development of innovative organisational culture to realise UP2025.
3. Cultivate leadership for innovation.
4. Adopt a Project planning approach to optimise our resources & future planning.
Resources 1. Provision of enriched learning
and research spaces.2. Collection development in
accordance to UP2025. 3. Focus on accessibility of
academic information via a wide range of devices, such as mobile.
4. Transform UP libraries to ‘green’ environments
5. Transition to a conducive physical environment for innovation and optimal performance
Strategies 3Strategies 3
Collaboration and Partnerships1. Establish & maintain meaningful
relationships with key stakeholders and partners at UP, nationally, in Africa and internationally.
2. Negotiate and obtain funding, from the University as well as external funders for development projects (third stream income).
3. Identify and link up with partners that UPLS will collaborate with on research and development projects.
Marketing & Quality Assurance1. Market the Library services &
products to all relevant clients and stakeholders for greater impact.
2. Manage the image of the Library through professionally creating and maintaining the UP Library Services brand.
3. Enhance QA in all processes, products and services.
4. Analyses library data for better management decisions (business intelligence)
Client Services Action PlanStrategies Focused Actions &
TimeframeExecutive
Responsibility
Implementation
1.High level integration with Institutional Research Themes (IRT’s) through embedded Librarianship.
1. Discuss & respond to implication of UP2025 IRT’s on client services. [2012-2013]
Deputy-Director: Client Services
Faculty Library Managers & Co-ordinators
2.Active partnering with academic departments and EI in accordance with the UP enquiry-based teaching & learning model.
2.Discuss & respond to implications of UP2025 enquiry-based teaching & learning model. [2012-2013]3.Alignment with plan for eLearning. [2012-2013]
Deputy-Director: Client Services
Faculty Library Managers & Co-ordinators
3.Reconceptualise information literacy training in order to empower clients to function independently in the knowledge & high tech environment.
4.Adapt training programmes according to the UP2025 e.g.: the use of knowledge products, anti-plagiarism, information literacy, referencing, mobile services. [2012-2013]
Deputy-Director: Client ServicesDeputy-Director: Innovation & Technology
Faculty Library Managers & Co-ordinators e-Service Unit+
4.To provide products & services to enhance the dual strategy (professional training & research) of the University.
5.Balance products services and resources according to the UP 2025 Strategy. [2012-2015]
Deputy-Director: Client Services
Faculty Library Managers & Co-ordinators
5.Investigate tools and initiatives to make UP research more visible
6.Advise clients on relevant high-impact journals for publishing purposes. [2012-2013]7.Investigate and implement relevant tools. [2012-2013]8.Investigate international and UP initiatives e.g. Researcher ID’s. [2012-2013]
Deputy-Director: Client Services
Faculty Library Managers & Co-ordinators Information SpecialistsUP Repository Manager
+Include e-project co-ordinators
Innovation & Technology Action PlanStrategies Focused Actions &
TimeframeExecutive
Responsibility
Implementation
1.Create an e-Environment for Scholarship at UP with the focus on the integration of e-products & e-services (including Information Specialists) with e-Learning & e-Research
1. Via the e-Strategy / Innovation & Technology strategy action plans*. [2012-2015]
Deputy-Director: Innovation & TechnologyDeputy-Director: Client Services
e-Service Unit+Library ITUP ITEIFaculty Library Managers & Co-ordinators Information Specialists
2. Delivery of new technology-based library services e.g.: mobile services (includes training of library staff & clients).
2. Via the e-Strategy / Innovation & Technology strategy action plans. [2012-2013]
Deputy-Director: Innovation & Technology
e-Service Unit+Library ITUP ITEI
3. Infusion of relevant technologies into client processes e.g.: Research Data Management (includes training of researchers & library staff).
3. Via the e-Strategy / Innovation & Technology strategy action plans. [2012-2014]
Deputy-Director: Innovation & Technology
e-Service Unit+Library ITUP IT
4.Contribute to the ranking of UP via:•Implementing the mandates•Ranking of UP repositories•Financially supporting publishing in accredited high-impact Open Access journals.
Via the e-Strategy / Innovation & Technology strategy action plans. [2012-2013]
Deputy-Director: Innovation & Technology
e-Service Unit: Repository manager & Open Scholarship managerLibrary IT
5.Active partnering with UP IT & EI for the development and delivery of high- tech services for research, teaching & learning.
Via the e-Strategy / Innovation & Technology strategy action plans. [2012-2015]
Deputy-Director: Innovation & Technology
e-Service Unit+Library ITUP ITEI
*Separate document
Staff Development Action PlanStrategies Focused Actions Executive
ResponsibilityImplementation
1.Continuing Professional Development & Workplace Learning (CPDWL) based on identified skills sets aligned to UP2025 & Library Strategy.
1.Create a staff development plan. [2012-2013]2.Strategic HR management e.g.: •Succession planning•Employment process•Promotions and remuneration•Mentoring & coaching•Identification of relevant skills• Up-skilling for a high tech environment. [2012-2015]3.Redeployment of staff to support strategic initiatives. [2012-2015]4.Review & co-ordinate all staff training. [2012-2015]
Deputy-Director: Staff Development & ResourcesDeputy-Director: Innovation & Technology
All Line Managers
2.Development of an innovative organisational culture to realise UP2025.
5.Conduct an audit & implement recommendations. [2012-2014]
Deputy-Director: Staff Development & Resources
All Line Managers
3.Cultivate leadership for innovation.
6.Research and consult with experts. [2012-2014]
Deputy-Director: Staff Development & Resources
Library ExecutiveAll Line Managers
4.Adopt a Project management approach to optimise our resources & future planning.
7.Provide training in Project management to middle management and project leaders. [2012]8. Use project planning for strategy implementation.[2012]
Deputy-Director: Staff Development & ResourcesLibrary Executive
All Line & Project Managers
Resources Action PlanStrategies Focused Actions & Timeframe Executive Responsibility Implementation
1.Provision of enriched learning and research spaces.
1.Conduct a space audit. [2012]2. Plan the systematic upgrading of facilities at all libraries and implement according to funds. [2012-2015]
Deputy-Director: Staff Development & ResourcesDirector
Physical facilities managerUP Physical facilitiesLeaders of Faculty libraries
2.Collection development in accordance to UP2025.
3.Finalise the Journal Project. [2012]4. Address the issue of storage space for collections. [2012-2013]5. Benchmark collections. [2012-2015]6. Expand the e-collection [2012-2015]
Deputy-Director: Staff Development & Resources
Technical Services ManagerJournals managerResponsible staff in Faculty LibrariesInformation specialists
3.Focus on accessibility of academic information via a wide range of devices, such as mobile.
7. To investigate & implement ‘e-Reader & e-Book’ action plans, e.g.: [2012-2013]•To give the Overdrive manager a list of our academic e-Books & publishers so that they can start negotiations•To 'buy' Overdrive e-book lending system for a year for experimental purposes•To start a e-Book/e-Reader club•To download Calibre for own experimental reformatting purposes •Align mobile actions on campus
Deputy-Director; Innovation and Technology Deputy-Director: Staff Development & Resources
e-Reader / Tablet & e-Book task team
4. Transform UP libraries to ‘green’ environments
8.Measuring the ‘carbon footprint’ . [2012-2014]9.Implement ‘Handprints’ philosophy (http://www.handprinter.org/ ). [2012-2015]10. Plants in libraries. [2012]11. Raising level of awareness. [2012]12. Recycling. [2012]13. Energy-saving methods. [2012]
Library Director All
5.Transition to a conducive physical environment for innovation and optimal performance.
14.Space Audit & physical space upgrading [2012-2015]
Deputy-Director: Staff Development & Resources
Library & UP Facilities
Marketing & Quality Assurance Action PlanStrategies Focused Actions &
Timeframe(pending appointment of
Assistant Director)
Executive Responsibility
Implementation
1. Market the Library services & products to all relevant clients & stakeholders for greater impact.
1.Conduct surveys and manage the implementation of the results to ensure that the UPLS is client driven Create marketing material•Organise marketing events•Co-ordinate marketing initiatives•Identify marketing opportunities•Manage exhibition equipment•Establish marketing committee •Quality control
Assistant-Director: Marketing & Quality Assurance
Secretary of the Marketing assistant- directorAll
2. Manage the image of the UPLS through professionally creating and maintaining the UP Library Services brand.
2. Facilitate the professional management of the UPLS brand.3.Align with UP brand management4.Interface with UP marketing division
Assistant-Director: Marketing & Quality Assurance
All
3. Enhance QA in all processes, service and products in the Library
5.Conduct survey regularly, e.g.: LibQual. 6.Interface with quality office. 7.Co-ordinate the Library aspect of accreditation visits to Academic departments.
Assistant-Director: Marketing & Quality Assurance
Secretary of the Marketing assistant- directorAll
4. Analyses library data for better management decisions (business intelligence)
8.Develop expertise in business intelligence.
Assistant-Director: Marketing & Quality Assurance
Business intelligence analyst
Collaboration & Partnerships Action Plan
Strategies Focused Actions Executive Responsibility
Implementation
1.Establish & maintain meaningful relationships with key stakeholders and partners at UP, nationally, in Africa and internationally.
1.Actively manage the UPLS relationships with its key stakeholders and partners, by among others creating interaction and communication opportunities. [2012-2015]2.Create and maintain database of the key partners of the UP Library Services. [2012-2015]
Director: Library Services All
2.Negotiate and obtain funding, from the University as well as external funders for development projects (third stream income).
2.Identify projects that the UPLS can use for attracting external funding and the relevant funders for these projects. [2012]3.Ensure UP funding for new initiatives. [2012-2015]
Director: Library Services All
3.Identify and link up with partners that UPLS will collaborate with on research and development projects.
4.Facilitate the creation of research and development projects. [2012-2015]
Director: Library Services All
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