US Xceed Group Overview

Clarity for complex change© 2015 XceedGroup

Clarity for complex change

How to move fast without breaking thingsAn introduction to Xceed Group 2015


2

Clarity for complex changewww.xceedgroup.com

Xceed Group

AgendaAn introduction to Xceed Group’s Practices, Products and ServicesXceed Group3 Common Customer

Challenges4 Four Practices, One Objective5 Company Mission6 Service Overview7 Customer Demographics8 Customer Journey9 Customer Opinions

CTO Practice11 Practice Focus and Outlook12 CTO Service Catalog13 Digital with DevOps and Data14 CTO Customer Journey

Proceed Practice16 Practice Focus and Outlook17 Proceed Service Catalog18 Proceed Methodology and Toolset19 Integration and Separation

Experience

Migrations Practice21 Practice Focus and Outlook22 Migration Service Catalog23 32.5% Faster Migrations24 mX Features and Functions

FIMS Practice 26 Practice Focus and Outlook27 FIMS Service Catalog28 25% Faster Infrastructure Change

Appendix32 Xceed Group Fast Facts33 History Timeline34 Insight Video35 CTO Service Detail36 Proceed Heritage37 What’s gone into mX?38 The People Framework39 Selected Partners


3


Xceed Group

Our 2014 customer survey highlighted four common requirements…

03How can we migrate technology faster without adding risk?

04How do we increase the success of change projects?

01How can we transform the business without impacting services?

02How do we accelerate infrastructure change efficiently?

…How can we move fast withoutBreaking things?


4

www.xceedgroup.com

Xceed GroupOur Experience & History

Our People, Values & Beliefs

Our Products & Services

Four Practices – One Objective…

Design IT

Change ITBuild IT

Move IT

Transformthe

Business


5

www.xceedgroup.com

To help customers Transform and Migrate technology rapidly – while controlling risk

Firms with high performing IT organizations are twice as likely to exceed their profitability, market share and productivity goals. Forbes

Xceed Group


6

03 0401 02

www.xceedgroup.com

mX Service Catalog

FIMS Service Catalog

CTO Service Catalog

Proceed Service Catalog

Strategy, Architecture & Design

Service Management

DevOps

Data Services

Infrastructure Transformation

Strategic Partners

Integration and Separation

Transformation Programs

Advisory and Execution

Planning and Design

Project Management as a Service

Critical Event Management

Datacenter Migrations

Desktop Migrations

Cloud Migrations

Data Migration

Migration as a Service

One-off Infrastructure Change

Continuous Change Management

Infrastructure Managed Service

Services Summary


7

47%

19%9%

16%

9%

www.xceedgroup.com

We still work with our first and second customers from 2003

Average order size has quadrupled within the last 24 months

Top 5 largest customer orders have been placed by repeat

customers within the last 18 months

Our Customers

88%of Customers placed follow-on orders

Banking Insurance Energy & Utility Companies

Retail & Manufacturing Business Info & Telecoms

Client sector breakdown: Number of Customers 2014

Client sector revenue breakdown2014 = $311,000


Fixed Price Managed Service Time and Materials

www.xceedgroup.com

2009 2010 2011 2012 2013 2014 2015

Migration P&C CTO

“This was always a problem area but since giving it to Xceed Group I’ve never had to worry about it once.”

Customer Journey

Data Migration – Executive Advisory Services Program Management Services

Test Strategy & Planning Regulatory Compliance Assurance

Infrastructure Project and PMO Management Services Project Management as a Service

Proceed – Critical Event Management Services Project Recovery Managed Service

Data Migration Execution Services

Data Migration Project Management

Service Virtualization Implementation

DevOps Center of Excellence

Service Management Benchmarking

Proceed Event Mangmt

Business Process Automation

Time and Material Project Management Consultancy rated as the best quality supplier of many by Sourcing

Facing a major integration program, COO contacts Xceed Group to access experienced Executive Leadership

Proceed tool and methodology used to plan

and report on data migration – provides IT

Exec with ‘single version of the truth’ for decision

making

Asked to provide PMaaS – blended rates and dedicated Service Delivery Managers

30 Million bank accounts merged seamlessly over

one weekend

Proceed team asked back for Separation Program

Xceed Group instrumental in implementation of TESTA Award

winning Service Virtualization/DevOps CoE

$6.8M saved on License Agreements

Regression testing reduced from 5 days

to 5 hours

Xceed Group is currently working with CIO to assure their provision of IT

Services to a separated business are world-class and withstand future change

and regulatory scrutiny

$4.8M ROI and growing


9

www.xceedgroup.com

91% Above Average or Excellent

Excellent

Above Average

Average

Below Average

Poor

“I’ll continue to use Xceed as first port of call given previous experiences.” CTO – Insurance

“This used to be a bit of a problem area, since giving it to you I haven’t had to worry about it once.” Head of Programs – Banking

Feedback from over 2,000 customer responses 2012 - Present

Customer Feedback

Clarity for complex changeClarity for complex change© 2015 XceedGroup

CTO PracticeTechnology Transformation


11


How to transform the business without impacting services

www.xceedgroup.com

“Mobile users will outnumber those using a PC to access the internet by 2015.”Mary Meeker

Design for change – Cloud, Mobile, Analytics and Social evolve rapidly, design architectures, which makes future change smoother

Address the Quality/Cost/Time Continuum – Deliver faster, better and cheaper – enabling transformation journeys

Technology as a Business – Understand what you have and where it is, linking services to applications, data and infrastructure. A total cost of ownership view makes transformation smoother, business cases clearer and benefit realization faster

Manage your service providers – Establish Service and Integration Management models that increase collaboration and improve business outcomes

Smart Data – Manage your Information Lifecycle effectively, while leveraging your data to address your business challenges and make more informed decisions

CTO Practice

01


12

www.xceedgroup.com

Our CTO services are designed to deliver efficient technology transformation

“The entire team has been a great cultural fit throughout the process, they’ve worked alongside us providing everything from leadership advice to selection of hardware, strategy and day to day management.” CTO – Payments Provider

CTO Service Catalog

Strategy, Architecture & Design

Service Management

DevOps

Data Services

Infrastructure Transformation

Strategic Partners

CTO Practice


13

www.xceedgroup.com

Digital Demands, Speed and Insight

Release 1

Every 100 milliseconds increase in load-time results in 1% drop in sales. Amazon

ResponseTime

ApplicationRevenue

DevOps shortens the time between releases,great analytics gives insight into the results

Release 2 Release 3

Data from Partner

CTO Practice


14

www.xceedgroup.com

Reduced cost of BAU funded transformation

Regression Test Execution - 5 days

Data Services – Accelerated Analysis

70% reduction in Data Analysis Time.

38% faster change projects

Retail Banking Customer Journey

to 5 hours

Data QAImplementation Rework

100%

BAU BAU0%

50%

PROJECTS

PROJECTS

YEAR 1 YEAR2

Application Convergence

Enterprise License Agreementfrom - $7.8m to $1,165k

5

1

$M

2 3Months

ROI $4.8M within 3 months

SavingsRealized

CTO Practice


Proceed Practice Projects, Programs and PMOs


16


Proceed Practice

Successfully orchestrating big change is about clarity of purpose and communication. Whether it’s M&A driven Integration and Separation programs or digital transformation journeys everyone has to be on the same page.

Our Proceed Practice developed the Proceed Change Methodology and Toolset which has been relied upon as the single source of truth for some of the largest technology change programs of the last decade.

02


The Proceed Methodology, Toolset and Services are built on our Six C’s of successful change – Communication, Clarity, Collaboration, Creativity, Capability and Consistency

Proceed Service Catalog




Planning and Design

Project Management as a Service


“The team provided high quality deliverables to extremely tight timescales. They have been an integral part of the success of the program.” CIO – Energy

17 Proceed Practice


Take the Chance out of Change

Project and Program Assurance - Methodology, Toolset and Services for world-class program and critical event management

Plan and progress visualization ensures everyone is on the same page with a single view of the truth

Cuts through silos and hearsay to instil confidence and inform decisions

Tracks critical path and records all actual activities, providing real-time updates during critical implementation events

Proceed with confidence

18 Proceed Practice


Proceed Heritage

Proceed was built to manage critical integration and separation events. It has gone on to transform the way we deliver every change program.

19

Major integrations and separations with Xceed Group involvement

Retail Bank

Banking Group

Retail Bank

Banking Group

Banking Group

Retail Bank

Banking Group

Retail Bank

MutualBusiness

Retail Bank

Information Provider

News Agency

Banking Group

Retail Bank

Banking Group

Retail Bank

Banking Group

Payment Provider

15 Million Accounts

3 Million Accounts

30 Million Accounts

5 Million Accounts

5 Million Accounts

180 Datacenters Consolidated

5 Million Accounts

2 Million Accounts

Critical National

Infrastructure


Migration PracticeDatacenters, Desktops, Data and Cloud


21


“50% of datacentres are obsolete. They need more power, space and efficiency to support digital.”#GartnerSYM 2014

Legacy infrastructure and applications must move to deliver better services and faster growth. It’s less why or what than how and when to migrate that cause concern.

Our Migration Practice has built mX – the Migration Acceleration platform to accelerate migrations while improving control, visibility and confidence.

03

Migration Practice


mX Service Catalog

Datacenter Migrations

Desktop Migrations

Cloud Migrations

Data Migration

Migration as a Service

mX accelerates migrations by a third while increasing control and confidence

22 Migration Practice


23 Migration – Value

Design

15%

Plan

20%

Execute

30%

Close

5%

“Due to improper planning, 70% of datacenter migrations will incur significant delays or unplanned downtime.” Gartner 2014

32.5%FASTER MIGRATION

Discover

25%

100%

Initiate

2.5%

Assess

2.5%2.75% 2.75%

20%

9%

4%

5%

24%

67.5%


24


One-off events are our business as usual

“Our first plan for the migration was six months. I asked if it could be done in four and Xceed Group immediately said yes.“CTO Global Payments Provider

Unique technology platform available on premise or SaaS

Rule-based design accelerates migration planning and execution

‘What if’ analysis provides a choice of migration models

Aggregates multiple sources to visualise your entire estate – connecting Services and Servers

Provides single-point of management and communication for all stakeholders, increasing clarity and confidence

Saves time and money, leaving a ‘golden source’ for the new environment

Environment to Environment, Environment to Cloud, Cloud to Cloud

mX accelerates planning by 80% and reduces migrations by 32.5%

mX Migration Accelerator


FIMS PracticeFlexible Infrastructure Managed Services

Clarity for complex changeClarity for complex changewww.xceedgroup.com

Standard parts, Custom built Proven IP and methodology accelerate production of a tailored Service

Catalog allowing pre-engineering of 80% of the building blocks

Fixed Firm Price and Timescale Infrastructure deployment and provisioning increases certainty and confidence

Irons out the peaks and troughs of demand to reduce cost, eliminating overload and under-utilization

Commoditizes the production of complex technical solutions, increasing predictability and efficiency while reducing cost

04

26 FIMS Practice


FIMS delivers infrastructure change 20-25% faster and more efficiently than time and material models

FIMS Service Catalog

One-off Infrastructure Change

Continuous Change Management

Infrastructure Managed Service

27 FIMS Practice


0

10

20

30

40

50

60

70

0

5

10

15

20

25

30

35

40

45

Dem

and

Volu

me

Head

cou

nt

2012 2013 2014

Fluctuating demand over 3 years

FIMS services allow delivery of predictable IT commodities

Delivered as outsource or bureau model

Platform based engineering approach standardizes 80% of the building blocks

Fixed price and timescales for 90% of requests for service

No volume, no cost, customers pay per unit

Drives culture of rapid deployment

Cost of additional resource during volume ‘peaks’

Cost of under-utilization during volume ‘valleys’

Historic Data from European Banking Customer

28 FIMS Practice


29


Group

To find out how Xceed Group can help you Move Fast without Breaking Things…

03By migrating technology faster without adding risk

04By increasing the success of change projects

01By transforming your business without impacting services

02By accelerating infrastructure change efficiently

…Contact us to schedule a FREE Discovery Workshop

Xceed Group


New York100 Church Street8th Floor New York NY10007

[email protected]

London1 Alie StreetLondon E1 8DE

[email protected]+44 (0) 20 7480 0030

Edinburgh10 Lochside PlaceEdinburgh EH12 9RG

[email protected]+44 (0) 13 1230 0104

DublinLevel 1, The Chase, Carmanhall Road, Sandyford, Dublin 18

[email protected]+ 35 3 1443 3356

w w w. x c e e d g r o u p . c o m

Xceed Group Contacts

mailto:[email protected]


tel:+44%20(0)%2020%207480%200030

tel:+44%20(0)%2020%207480%200030


tel:+44%20(0)%20131%20230%200104


https://www.linkedin.com/company/xceed-group

https://twitter.com/XceedGroup

Clarity for complex change© 2015 XceedGroup


Appendix

www.xceedgroup.com


32


Xceed Group Fast Facts

Independent IT Management Consultancy Formed in 2003 by ex Deloitte Consultants Privately and employee owned Sustained organic growth year on year Grown by recommendation and referral Offices in London, New York, Edinburgh, Dublin Fortune500 and FTSE100 customer base Financial Services, Utilities, Media and Telecoms 100% referenceable customer engagements Zero ‘below average’ or ‘poor’ feedback 2013 – The Sunday Times TechTrack 100 2013 – The Sunday Times Best Companies


33

www.xceedgroup.com

“I would definitely come to Xceed again given the experience recently.”Global Credit Card Provider

Xceed Timeline

Xceed Group: Our History

2004 John Casserly joins the board of Xceed Xceed acquires Silvertown Consultancy Limited

2007 New York office openedBCS Group Membership Secured

2008Employee share incentive scheme launchedISO 9001 Certification awardedXceed Group formed John Fornieri joins as US Managing Director in New York

2010 New London office openedNew website launchTechnology practice launchInsurance Industry practice launch

2011Graduate scheme introducedPeople Framework launched

2012New Edinburgh office opened

2013TechTrack 100 AwardBest Companies AwardNew website launched

2003 Xceed founded by Gary Stewart

2006John Turner joins the board of Xceed

2015mX – Datacenter launchmX – Cloud launchmX – Desktop launch

2014Paul McGolpin joins Xceed Group boardNew Dublin office openedXceed Group launch mX – Migration Platform launchFlexible managed technology service launched


34

www.xceedgroup.com

In October 2014 Cloud Channel TV interviewed several Xceed Group Directors.

They turned the results into an Insight Film on what we do and why we do it.

Insight Film

https://www.youtube.com/watch?v=XK2S0ooKE7k&feature=youtu.be

https://www.youtube.com/watch?v=XK2S0ooKE7k&feature=youtu.be


35

www.xceedgroup.com

Current State Assessment

Solution & Design

Roadmaps Cost & Business Efficiency

Strategy Architecture & Design

Application Portfolio Management

Total Cost of Ownership

Rationalization & Consolidation

Re-Platforming & Transformations

ProductSelection

LifecycleManagement

Architecture & Design Governance

Infrastructure Transformation Services

Cloud Services

Infrastructureas a Service

Platform as a Service

Re-platformingTechnology

Assessment & Adoption

Datacenter Optimization

HA and DR Planning

Collaboration & Unified Communications

Data Services

Information Lifecycle Governance

Warehouse Big/SmartData

BI & AnalyticsData as a Service

Data Integration

Industry Specific Propositions

DevOps Adoption

Automated SDLC

Operating Model

Developer and TestingProductivity & Efficiencies

Service Management

Service Strategy, Transition and Operations

SIAM

Asset & Config Management

Service Design & Adoption

ITSM Risk Assessment

Product Selection

Centers of Excellence

Enterprise Monitoring Service / Application / Infrastructure

DevX

CTO Service Detail


36

www.xceedgroup.com

Heritage

380 yearsPrograms and

Change Experience

$6.4bnIT Change Budgets

Managed

420 yearsIT Leadership

Experience

Full SDLCCoverage, Expertise

and Experience

PRINCE 2Accredited Staff

500+ yearsStaff Management

Experience

50m+Customer Accounts

Migrated

$240bnCustomer AccountBalances Migrated

300+Datacenters

Moved

100’s TBsof Data Migrated

300,000+Desktops Migrated

Programs and Change

Program & Project

Management

PMO Initiation& Training

Project Healthcheck

RAID Management



Planning and Design


Project Management as

a Service



37

www.xceedgroup.com

What’s gone into mX?

KNOWLEDGE BASE480+ yearsDatacenter Management

$6.2bnIT Change Budgets Managed

420 yearsIT Leadership Experience

300+Datacenters Moved

300,000+Desktops Migrated

50m+Current Accounts

Migrated

Rules Based DesignIntegrated Workflow

What If ModelingRisk Calculation Matrix

Real Time IntelligenceAsset Aggregation

Migration AcceleratormX Datacenter mX Desktop mX Data mX Cloud


38

www.xceedgroup.com

Xceed Group: It’s not just what we do, but how we do it…

“You guys ‘get it’ we wouldn’t be where we are today without Xceed’s help. Your ‘can do’ attitude has been a breath of fresh air and a great example.”CTO – Business Information Firm

CIO , Payments Provider

The People Framework is our unique attitude framework

We believe in Hiring for Attitude and have identified the attributes that define ‘what great looks like’ for us and our customers

72 attributes to ensure we have just one approach to delivery…

…Fit in and Stand Out

People Framework


39

www.xceedgroup.com

The Xceed Way: The ‘How To’ for everything we do…

The Xceed Way is our knowledge sharing library which ensures our customers benefit from the full experience of the Group

Captures shared experience and lessons learnt, to drive continual improvement of our services and the value delivered to customers “The only way to do great work

is to love what you do.” Steve Jobs Steve Jobs

Excellent

Above Average

Average

Below Average

Poor

The Xceed Way


40

www.xceedgroup.com

Selected Partners

Date post:	13-Aug-2015
Category:	Technology
Upload:	xceedgroup
View:	78 times
Download:	2 times