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Usability andUsability andProject ManagementProject Management
Sarah Cortes, PMP, CISASarah Cortes, PMP, CISAwww.inmantechnologyIT.comwww.inmantechnologyIT.com
Sarah’s blog: SecurityWatchSarah’s blog: SecurityWatchSarah’s ITtechEx columnSarah’s ITtechEx column
twitter: SecuritySpytwitter: SecuritySpyLinkedIn: Sarah CortesLinkedIn: Sarah Cortes
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Usability and Project ManagementUsability and Project ManagementAgendaAgenda
Who are we?Who are we? Project Management OverviewProject Management Overview Purpose?Purpose? PMI FrameworkPMI Framework
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Sarah Cortes, PMP, CISASarah Cortes, PMP, CISA Clients: Clients:
• Harvard UniversityHarvard University• BiogenBiogen• FidelityFidelity
Professional Associations:Professional Associations:• Sarah is a member of the AIM Advisory Board on Data Privacy Laws to the Sarah is a member of the AIM Advisory Board on Data Privacy Laws to the
Massachusetts Legislature Massachusetts Legislature
Practice expertisePractice expertise• Complex Application Development/ImplementationComplex Application Development/Implementation• IT Security/Privacy/Risk Management/Audit ManagementIT Security/Privacy/Risk Management/Audit Management• Data Center Operations ManagementData Center Operations Management• Disaster Recovery/High AvailabilityDisaster Recovery/High Availability• Program/Project ManagementProgram/Project Management
BackgroundBackground• SVP in charge of Security, DR, IT Audit, and some Data Center Operations at SVP in charge of Security, DR, IT Audit, and some Data Center Operations at
Putnam InvestmentsPutnam Investments• As head of DR, ran Putnam's failover during 9/11 when parent Marsh McLennan As head of DR, ran Putnam's failover during 9/11 when parent Marsh McLennan
failed over to our facility from the World Trade Center 99th floor data centerfailed over to our facility from the World Trade Center 99th floor data center• Coordinated over 65 audits per yearCoordinated over 65 audits per year• Previously ran major applications development for Trading/Analytics SystemsPreviously ran major applications development for Trading/Analytics Systems
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Usability and Project ManagementUsability and Project Management OverviewOverview
Integration Management Scope Management Time Management Cost Management Quality Management Human Resources Management Communications Management Risk Management Procurement Management
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Usability and Project ManagementUsability and Project Management HistoryHistory
Henry Gantt (1861 - 1919)
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Usability and Project ManagementUsability and Project Management OverviewOverview
Integration Management Scope Management Time Management Cost Management Quality Management Human Resources Management Communications Management Risk Management Procurement Management
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Usability and Project ManagementUsability and Project Management StagesStages
Project initiation Project planning or design Project execution or production Project monitoring and controlling Project completion
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Usability and Project ManagementUsability and Project Management Scope ManagementScope Management
Scope Planning Scope Definition Work Breakdown Structure Development Scope Verification
Scope Change Control
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Usability and Project ManagementUsability and Project Management Standards Overview Standards Overview
ISO/IEC 27000 - ISO/IEC 27000 - International Organization for International Organization for Standardization/International Electrotechnical CommissionStandardization/International Electrotechnical Commission
ITIL ITIL – Information Technology Infrastructure Library– Information Technology Infrastructure Library
NIST NIST - National Institute of Standards and Technology - National Institute of Standards and Technology
PMBOK PMBOK – Project Management Body of Knowledge– Project Management Body of Knowledge
TOGAF - TOGAF - The Open Group Architecture FrameworkThe Open Group Architecture Framework
CMMI for Development - CMMI for Development - Capability Maturity Model IntegrationCapability Maturity Model Integration SEI’s CMM SEI’s CMM (Capability Maturity Model)(Capability Maturity Model) for SW for SW
(US DoD) Software Engineering Institute (US DoD) Software Engineering Institute
COBIT - COBIT - Control Objectives for Information & related TechnologyControl Objectives for Information & related Technology Information Systems Audit and Control AssociationInformation Systems Audit and Control Association
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Usability and Project ManagementUsability and Project Management Is the PIs the Purpose to…?urpose to…?
Drive you crazy?Drive you crazy?
Waste your precious resources in a Waste your precious resources in a pointless task that will soon be out of pointless task that will soon be out of date?date?
Serve as evidence to be used against Serve as evidence to be used against you later?you later?
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Usability and Project ManagementUsability and Project Management Could policies help….?Could policies help….?
Save you after you have already Save you after you have already gotten into trouble?gotten into trouble?
Attempt, however lamely, to keep Attempt, however lamely, to keep you out of troubleyou out of trouble
Prove that, however obvious the Prove that, however obvious the trouble is, it is not your faulttrouble is, it is not your fault
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Usability and Project ManagementUsability and Project Management Calling in the ExpertsCalling in the Experts
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Usability and Project ManagementUsability and Project Management Did you know….?Did you know….?
Seven out of ten attacks are from…Seven out of ten attacks are from…
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Usability and Project ManagementUsability and Project Management You may be wondering…You may be wondering…
Why develop and document IT policies, Why develop and document IT policies, standards and technical directives?standards and technical directives?
Is it really worth it? What’s in it for Is it really worth it? What’s in it for me?me?
Who will pay for the resources thusly Who will pay for the resources thusly diverted?diverted?
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Usability and Project ManagementUsability and Project Management
Integration Management Integration Management
Project Charter Development Project Charter Development Project Scope Statement Development Project Scope Statement Development Project Plan Development Project Plan Development Project Plan Execution Project Plan Execution Monitoring and Controlling of Project Work Monitoring and Controlling of Project Work Overall Change Control Overall Change Control
Project ClosureProject Closure
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Usability and Project ManagementUsability and Project Management Scope ManagementScope Management
Scope Planning Scope Definition Work Breakdown Structure Development Scope Verification
Scope Change Control
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Usability and Project ManagementUsability and Project Management
Time Management Time Management
Activity Definition Activity Sequencing Activity Resource Estimating Activity Duration Estimating Schedule Development Schedule Control
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Usability and Project ManagementUsability and Project Management
Cost ManagementCost Management Cost Estimating Cost Budgeting Cost Control
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Usability and Project ManagementUsability and Project Management
Quality ManagementQuality Management
Quality Planning Quality Assurance Quality Control
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Usability and Project ManagementUsability and Project Management
Human Resources ManagementHuman Resources Management
Human Resource Planning Staff Acquisition Team Development Team Management
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Usability and Project ManagementUsability and Project Management ISACA ISACA
Communications ManagementCommunications Management
Communications Planning Communications Planning Information Distribution Information Distribution Performance Reporting Performance Reporting Stakeholder Management Stakeholder Management
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Usability and Project ManagementUsability and Project Management Procurement ManagementProcurement Management
Planning for Purchases and Planning for Purchases and Acquisitions Acquisitions
Contract Planning Contract Planning Requesting seller Responses (RFPs) Requesting seller Responses (RFPs) Source Selection Source Selection Contract Administration Contract Administration Contract Close-out Contract Close-out
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Usability and Project ManagementUsability and Project Management
Risk ManagementRisk Management
Risk Management Planning Risk Management Planning Risk Identification Risk Identification Risk Assessment Risk Assessment Risk Analysis-Quantitative and Risk Analysis-Quantitative and
Qualitative Qualitative Risk Response Planning Risk Response Planning Risk Monitoring and Control Risk Monitoring and Control