Usability Evaluation

Yogiysha962@aucklanduni.ac.nz

The user is NOT a lower life form

- Ken Becker

http://www.youtube.com/watch?v=lu88J5JL8Hw

Hello Computer....

Recap0 What’s all the fuss about?

0 Focus on the “use” or “tasks”0 Heuristic Evaluation

0 Expert analysis0 User Testing

0 Users asked to perform specific tasks, e.g.:0 Email a file (as attachment) to someone0Buy a product0 Set an appointment

0 Different from:0 Market research0 Debugging

Usability Exercise0Choose one website

0 http://myhop.uq.co.nz/Tertiary0 http://www.alovelyworld.com/

0List user tasks0Evaluate

0 www.stcsig.org/usability/resources/toolkit/he_cklst.doc

0Test plan0 http://www.usability.gov/how-to-and-tools/resources/templates/

usability-test-plan-template.html

0Severity Rating (optional)0 www.useit.com/papers/heuristic/severityrating.html

Parting Thoughts

0Next week0 How to work in groups0 Start making groups of ‘fours’

“Usability is like oxygen – you never notice it until it is

missing...”